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Become A Customs Consultant

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Working As A Customs Consultant

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $41,000

    Average Salary

What Does A Customs Consultant Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

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How To Become A Customs Consultant

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Customs Consultant Jobs

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Customs Consultant Career Paths

Customs Consultant
Consultant Manager Sales Manager
Account Manager
5 Yearsyrs
Consultant Manager Account Manager
Senior Account Manager
7 Yearsyrs
Consultant Project Manager Owner
Co-Owner
6 Yearsyrs
Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Account Executive Account Manager
Business Development Manager
9 Yearsyrs
Account Executive Marketing Manager
Marketing Director
7 Yearsyrs
Substitute Teacher Executive Assistant Project Manager
Product Manager
6 Yearsyrs
Substitute Teacher Executive Assistant Office Manager
Business Office Manager
7 Yearsyrs
Substitute Teacher Executive Assistant Manager
Marketing Manager
5 Yearsyrs
Service Representative Specialist Sales Specialist
Territory Manager
7 Yearsyrs
Service Representative Analyst Assistant Manager
Center Manager
6 Yearsyrs
Service Representative Analyst Office Manager
Administrative Manager
6 Yearsyrs
Specialist Team Leader Account Manager
Sales Account Manager
6 Yearsyrs
Specialist Team Leader Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Coordinator Team Leader Vice President
Founder And Chief Executive Officer
7 Yearsyrs
Coordinator Operation Supervisor Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Coordinator Administrator Operations Manager
Client Services Manager
7 Yearsyrs
Project Coordinator Administrator Branch Manager
Relationship Manager
6 Yearsyrs
Project Coordinator Buyer Customer Service Manager
Call Center Manager
6 Yearsyrs
Customer Support Specialist Sales Specialist Regional Accounts Manager
Customer Account Manager
5 Yearsyrs
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Do you work as a Customs Consultant?

Help others decide if this is a good career for them

Average Length of Employment
Service Consultant 3.0 years
Customs Consultant 2.0 years
Customer Associate 1.9 years
Top Careers Before Customs Consultant
Cashier 11.8%
Internship 5.4%
Manager 4.1%
Teller 3.2%
Consultant 3.2%
Server 2.5%
Volunteer 2.1%
Top Careers After Customs Consultant
Cashier 8.7%
Consultant 5.0%
Manager 4.2%
Internship 2.8%
Supervisor 2.5%
Specialist 2.3%

Do you work as a Customs Consultant?

Average Yearly Salary
$41,000
View Detailed Salary Report
$22,000
Min 10%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$41,000
Median 50%
$74,000
Max 90%
Highest Paying City
Palo Alto, CA
Highest Paying State
Maryland
Avg Experience Level
2.4 years
How much does a Customs Consultant make at top companies?
The national average salary for a Customs Consultant in the United States is $41,331 per year or $20 per hour. Those in the bottom 10 percent make under $22,000 a year, and the top 10 percent make over $74,000.

How Would You Rate The Salary Of a Customs Consultant?

Have you worked as a Customs Consultant? Help other job seekers by rating your experience as a Customs Consultant.

Top Skills for A Customs Consultant

  1. Customer Service
  2. Technical Support
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Provided complex services in account management, operations, documentation, customer service and technical departments.
  • Improved profitability by managing a project to move Quicken online services technical support to a lower-cost location.
  • Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
  • Processed FedEx domestic and international shipping needs for customers.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Rank:

Average Salary:

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Top 10 Best States for Customs Consultants

  1. Rhode Island
  2. North Dakota
  3. Minnesota
  4. New Hampshire
  5. Connecticut
  6. Wisconsin
  7. Massachusetts
  8. District of Columbia
  9. Iowa
  10. Delaware
  • (68 jobs)
  • (75 jobs)
  • (427 jobs)
  • (159 jobs)
  • (182 jobs)
  • (294 jobs)
  • (446 jobs)
  • (113 jobs)
  • (193 jobs)
  • (55 jobs)

Customs Consultant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,528 Customs Consultant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Customs Consultant Resume

View Resume Examples

Customs Consultant Demographics

Gender

Female

50.5%

Male

37.8%

Unknown

11.7%
Ethnicity

White

61.6%

Hispanic or Latino

15.3%

Black or African American

11.1%

Asian

8.1%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

48.4%

French

10.5%

Italian

6.5%

Chinese

5.6%

German

4.0%

Arabic

4.0%

Mandarin

3.2%

Russian

2.4%

Cantonese

2.4%

Portuguese

2.4%

Swedish

1.6%

Tagalog

1.6%

Polish

1.6%

Turkish

0.8%

Romanian

0.8%

Hindi

0.8%

Korean

0.8%

Norwegian

0.8%

Welsh

0.8%

Tigrinya

0.8%
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Customs Consultant Education

Schools

University of Phoenix

20.7%

Pennsylvania State University

6.4%

University of Wisconsin - Milwaukee

6.4%

Illinois State University

5.3%

Community College of Philadelphia

4.8%

Grand Canyon University

4.8%

Michigan State University

4.3%

Kaplan University

4.3%

Western Michigan University

4.3%

University of Utah

3.7%

Miami Dade College

3.7%

University of Washington

3.7%

University of Missouri - Columbia

3.7%

University of Delaware

3.7%

Southern New Hampshire University

3.7%

Bryant and Stratton College

3.7%

Brigham Young University

3.2%

Valencia College

3.2%

Bowling Green State University

3.2%

Arizona State University

3.2%
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Majors

Business

34.5%

Marketing

6.0%

Psychology

5.3%

Accounting

5.1%

Computer Science

4.6%

Management

4.1%

Communication

4.1%

Health Care Administration

3.8%

Graphic Design

3.6%

Criminal Justice

3.3%

English

3.2%

Finance

3.2%

Information Technology

2.8%

Public Relations

2.7%

Political Science

2.6%

Nursing

2.5%

Computer Information Systems

2.3%

General Studies

2.2%

Liberal Arts

2.2%

Legal Support Services

2.1%
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Degrees

Bachelors

41.1%

Other

25.2%

Masters

13.4%

Associate

13.3%

Certificate

3.8%

Diploma

1.5%

Doctorate

1.1%

License

0.7%
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Internship
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How Would You Rate Working As a Customs Consultant?

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Top Customs Consultant Employers

Jobs From Top Customs Consultant Employers

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