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Become A Customs Consultant

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Working As A Customs Consultant

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $31,720

    Average Salary

What Does A Customs Consultant Do At Linkedin

* Lead all post-onboarding activity through strong relationship-building, product training, program planning and execution to ensure clients achieve ROI with LinkedIn Elevate.
* Often, our customers are CMOs, CHROs and Chief Revenue Officers
* Proactively partner with customers on an on-going basis to drive optimal results – understand and explain performance data, provide content strategy consultation, deliver product training, develop change management programs to drive product adoption and a socially active employee base
* Partner with the Sales team to identify customer growth opportunities to drive renewals
* Identify opportunities – via content creation, program development, and process optimization – to scale Customer Success for the E2 segment
* Maintain deep understanding of the product and employee activation industry, and build strong customer relationships to become the authoritative expert on employee activation programs
* Serve as the voice of the customer, provide feedback to the product and customer success teams to influence the product roadmap and our customer servicing strategy
* Take on special projects as-needed to enable our customers’ success.
* We are a start-up and we roll up our sleeves

What Does A Customs Consultant Do At Fedex Office

* This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
* Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to sales supported customer accounts
* Grow revenue at assigned customer locations through customer education of business solutions and product offerings (e.g., Color, Black & White Copy, Signs & Graphics, Holiday and Promotional)
* Use a consultative selling approach
* Responsible for customer retention/recovery activities
* Manage bid follow up and consult on complex orders
* Implement local marketing programs for identified customer
* Participate in sales blitzes
* Maintain and regularly update customer data base and other systems and reports as required
* Follow FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures

What Does A Customs Consultant Do At P2 Energy Solutions

* Customer Support Consultant will handle day to day customer issues, provide resolutions, and escalate as necessary
* Analysis of complex issues, triaging issues to provide detailed problem descriptions for coordinating with development
* Focus on improving customer satisfaction
* Work with Global Customer Support management to adhere to or improve support processes
* Understand the importance of customer relations and support processes
* Provide additional, valued added services to our customers such as data cleanup, and training on processes
* Work with various team members to resolve the issue reported
* Perform software testing of product releases

What Does A Customs Consultant Do At RELX Group

* Act as a trusted advisor to the customer by providing in-depth product training, support and guidance directly aligned to the specific research workflow and customer objectives to ensure our solutions positively impact their research outcomes.
* You are responsible for customer satisfaction and for ensuring value and use of the Elsevier research solutions portfolio for life sciences and for renewal revenue growth and maximizing customer retention.
* Drive successful implementation and adoption of the solution portfolio in your territory.
* Uncover, analyze, and upsell opportunities at the account, plus support the account team with the preparation of tailored renewal value stories, including demonstration of product value and ROI.
* On-going monitoring of customer to ensure increasing value and minimize attrition risk.
* Bench mark, set targets, and systematically monitor usage with the customer, develop an action plan where usage is not meeting targets.
* Ensure successful implementation and adoption of solution at customers; ensure delivery of appropriate training in line with customer engagement plan.
* Identify, support and develop champions and advocates within the customer environment.
* Ensure that they communicate the impact our solutions on the research outcomes.
* Help to improve product and solutions by giving feedback and getting involved in the product development process

What Does A Customs Consultant Do At 8X8

* Direct and lead the Customer Experience Consultant team
* Work collaboratively with customer’s contact center teams on projects providing change management support, facilitating sound decision making process, reviewing various options and considerations in system design, providing insight into pros and cons of options, etc
* Provide post implementation support through high quality, high value consulting services to customers, resellers and employees supporting our brand image and building strong customer relationships
* Provide internal guidance and mentoring across all project functional areas i.e., call flow design, workforce management, quality monitoring and program designs, key metrics, and the unique dynamics of contact center operations.
* Analyze customers’ contact center reports, processes, and metrics to identify gaps and provide roadmap of recommendations to migrate from current state to successful achievement of their strategic objectives
* Strengthen 8x8’s credibility a contact center experts by providing thought leadership, delivering presentations on contact center issues for consulting projects and representing 8x8 to customers and partners at industry conferences and events

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How To Become A Customs Consultant

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Customs Consultant jobs

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Top Skills for A Customs Consultant

QualityCustomerServiceEnsureCustomerSatisfactionCustomerSupportFedexMonthlySalesGoalsInternalDepartmentsCustomerConsultantTechnicalSupportWebPhoneCallsHardwareCustomerInquiriesCustomerRelationsDataEntryWindowsCustomerRetentionNewCustomersCustomerOrdersProductKnowledgeInboundCalls

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Top Customs Consultant Skills

  1. Quality Customer Service
  2. Ensure Customer Satisfaction
  3. Customer Support
You can check out examples of real life uses of top skills on resumes here:
  • Led efforts to ensure customer satisfaction and engender repeat and referral business.
  • Defined training goals and competencies while providing ongoing coaching, development and educational opportunities to 15 Customer Support Specialists.
  • Acted as a subject matter resource for the Cincinnati district in the area of FedEx shipping procedures and processes.
  • Conducted sales meetings and managed and worked with staff to achieve monthly sales goals.
  • Worked in tandem with other internal departments such as Online Banking, Discount Brokerage, Branches and more.

Top Customs Consultant Employers

Customs Consultant Videos

Career Advice on becoming a Researcher and Consultant by Sam T (Highlights)

A Day in the Life: Call Center Agent

What does a business development consultant do?

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