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- 334 jobs
  • WAH for Psychics & Tarot Readers US & Canada

    The Psychics Connection Inc.

    Columbus, OH

    The Psychics Connection offers WAH positions for phone Psychic Advisors, Card Readers and spiritual Advisors. Pay starts at . 30 ptm/18. 00 per talk hour with bonuses and increases for those who excel. Full or part time positions/flex schedule. immediately available. Apply today!
    $39k-79k yearly est. 60d+ ago
  • Customer Service Professional - Start a new career today

    Dev 4.2company rating

    Columbus, OH

    Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
    $24k-31k yearly est. 60d+ ago
  • Lab Expeditor, Customer Service

    Zenni Optical 4.1company rating

    Obetz, OH

    Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press. Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses. About the Role This role is a critical part of Zenni's award-winning Customer Service team. The Lab Expeditor supports vital initiatives for a seamless customer engagement experience and champions the interests of Zenni customers by ensuring high-quality and consistent service. This person also serves as a liaison between the Customer Service department and the onsite Inspections team in Obetz, Ohio. Shift Options: This position offers three shift schedules: Monday-Friday, 8:00 AM - 5:00 PM Tuesday-Saturday, 8:00 AM - 5:00 PM Wednesday-Sunday, 8:00 AM - 5:00 PM Please indicate your preferred shift and availability in your application. Responsibilities: Resolve customer issues identified by the lab. The resolution includes but is not limited to self-resolution through research and/or direct customer contact. Identify process improvements relating to inspections. Queue management of return to sender orders and inspections order Collaborate with the shipping team on issues affecting customers and review orders with shipping issues where outreach and/or refund is needed. Serve as the point of contact on the Customer Service team to address internal questions between our global CS team. Collaborate with the inspections team on best practices for shipping and expediting orders. Resolve escalations and maintain ongoing operational processes. Proactively reach out via email and voice to customers for those who faced a negative experience during a service interaction. Basic Qualifications: Proficient in Google Suite and comfortable working with different technologies. Ability to work on a weekend shift. Strong aptitude for engaging with customers and providing service. Excellent communication and interpersonal skills. Strong problem-solving skills and ability to think creatively. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and organizational skills. Ability to work independently and in a team environment. Ability to build and maintain customer relationships (internal and external) Preferred Qualifications: Willingness to work rotational and weekend shifts as needed U.S. Perks & Benefits: Annual Bonus Program Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents) Basic Life and AD&D with option for additional voluntary coverage Short and long term disability coverage 401k with up to 4% match EAP and Spring Health that gives you and dependents access to free therapy and coaching Free access for you and your family to our digital wellness platform - Wellness Coach Generous PTO in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents Family forming & fertility support and services through Maven Annual Zenni Gift Card - to use towards our products! Compensation In addition to other forms of compensation like perks and benefits, the estimated range for this role is $17-19 /hr. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs. We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $17-19 hourly Auto-Apply 21d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Gahanna, OH

    * Morning and Evening Shifts available* * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities * Morning and Evening Shifts available*
    $33k-39k yearly est. Auto-Apply 24d ago
  • Contact Center Triage Consultant - Junior (Bilingual)

    ASM Research, An Accenture Federal Services Company

    Columbus, OH

    Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs of the caller to ensure first-call resolution of all presented needs. + Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. + Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. + Identifies high-risk cases and responds as indicated in accordance with established protocols. + Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. + Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledgeable of mandated procedures for child and elder abuse situations + Familiar with core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $51,700 - $65,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $51.7k-65k yearly 60d+ ago
  • Part-Time Customer Experience Specialist (Leasing/Customer Service)

    Cottonwood Residential 3.5company rating

    Columbus, OH

    Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts required, with potential weeknight shifts required as well. Offering up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
    $26k-42k yearly est. Auto-Apply 13d ago
  • Account Service Representative (Columbus, Ohio)

    Sonic Healthcare USA 4.4company rating

    Columbus, OH

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Columbus, Ohio Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 18h ago
  • Employee Engagement Specialist

    Viaquest 4.2company rating

    Dublin, OH

    Employee Engagement Coordinator A Great Opportunity / Full Time Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through our Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include: Create and lead initiatives that connect, engage and inspire employees across the company Drive programs that direct impact employee retention and increase employee satisfaction and commitment Oversee and manage employee recognition programs that celebrate and recognize employee contributions Work closely with company leadership to ensure the company mission, vision and values are modeled throughout the organization Lead our employee engagement survey process, including analyzing employee feedback to identify areas for improvement and to develop strategic initiatives Create employee focus groups and town hall style sessions to gather and act on employee feedback to improve company culture, employee engagement, and positively impact employee retention and business outcomes Lead and participate in committees that are meant to enhance employee engagement, company culture and communication Collaborate with leadership to enhance culture companywide Manage relationship with vendor(s) to support and drive employee engagement and communication Requirements for this position include: Degree in Human Resources, Business or related field preferred. Experience in managing employee engagement initiatives preferred. Excellent decision-making, time management, and communication skills. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Earn up to 13 days of paid-time off within your first year of employment. Employee referral bonus program. About ViaQuest To learn more about ViaQuest visit: ********************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************
    $25k-31k yearly est. Easy Apply 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Columbus, OH

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • 407CSS - Customer Service Specialist

    Spectra Metals Sales 4.1company rating

    Columbus, OH

    Our Company's Story: Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a small regional supplier into what we now enjoy as a dominant market present in the premier manufacturing and distribution of painted gutter rainware products in North America. Spectra Gutter Systems has over 35 manufacturing and distribution facilities nationwide to service customer needs and raise the profitability of our partners' businesses. Our Core Values: Stewardship Integrity People-Centric Innovation Servantship Your Seven Pillars for Success: Safety: Our unwavering mission is to prioritize the safety and well-being of our employees, customers, and the communities we serve. We are committed to fostering a culture of vigilance, continuous improvement, and shared responsibility to safety. Via robust safety practices, education, and innovation, we strive to create environments where everyone can thrive without compromising safety. Quality Assurance: It is our desire to uphold the highest standards of quality in all aspects of our business. We are committed to providing products/services that exceed expectations, promote continuous improvement, and ensure the satisfaction and trust of our people and customers alike. Through innovation, rigorous testing, and a relentless pursuit of excellence, we aim to be synonymous with unparalleled quality in every fiber of our operations. Inventory: Our mission is to achieve seamless inventory management that optimizes efficiency and exceeds expectations. We are dedicated to maintaining precise control over stock, employing innovative technologies, and implementing strategic practices to ensure timely delivery, reduce waste, and enhance overall operational excellence. Our commitment is to meet customer demands with accuracy and reliability, positioning us as the leader in effective inventory solutions within our industry. Customer Service Experience and Customer Business Growth: Our commitment is to build lasting relationships with our customers, by placing them at the heart of everything we do. We are dedicated to creating an unparalleled customer service experience through attentive, personalized, and timely support. Through a culture of empathy, proactive communication, and relentlessness to always improve, we strive to exceed customer expectations with each interaction. Meeting Location-based Goals: Our success is measured by the fulfillment of our goals and the enduring impact we create in the realms of our vision and mission. Through a combination of dedication, collaboration, adaptability, strategic planning, and a relentless pursuit of excellence, we aim to not only meet but exceed our objectives. Personnel Management: Our mission is to empower and inspire our teams. We strive to do this by attracting, developing, and retaining top talent through fostering a culture of respect, professional growth, and inclusivity. Via strategic leadership, transparent communication, and ongoing support/development, our goal is to create an environment where every individual can thrive and contribute their best to the success of our collective endeavors. Financials: Our financial goal is to ensure sustainable growth and prosperity within our organization. This is achieved through sound fiscal management, transparency of reporting, and strategic investments. Through prudent financial planning, risk mitigation, and continuous optimization, we will continue to meet our financial objectives and secure the long-term financial health of the organization. ________________________________________ Summary: As a Customer Service Specialist, your main responsibility is to provide excellent customer service and support to customers. You will be the main point of contact, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction. This involves actively listening to customers, understanding their needs, and providing appropriate solutions or assistance in a timely and professional manner. You will also troubleshoot and resolve customer complaints, develop a strong understanding of the company's products or services, and assist with order processing. Additionally, maintaining a positive attitude, accurately documenting customer interactions, and continuously seeking process improvements are important aspects of the role. By delivering exceptional customer service and contributing to customer satisfaction, you play a vital role in building customer relationships and upholding the company's reputation. Furthermore, you may be responsible for ensuring that our customers are buying the full product mix, identifying and landing new business, and also maintaining current business. By demonstrating exceptional customer service and building rapport with customers, you help ensure their continued business and foster long-term relationships. Overall, as a Customer Service Specialist, your responsibilities may extend beyond customer support, encompassing up-selling, bringing on new customers, and maintaining current business. By actively seeking opportunities to generate additional sales and focusing on customer retention, you contribute to the company's growth and success.
    $26k-33k yearly est. 60d+ ago
  • Customer Service Representative // Dublin OH 43017

    Mindlance 4.6company rating

    Dublin, OH

    Business Customer Service Representative I Division Healthcare Contract 3 Months Work Schedule M-F 8:00AM - 8:00PM EST (Flexible for any 8hrs; shift) Qualifications Essential Functions · Performs outbound calls to members and doctors' offices to notify outcome of prior authorization, case details, and coverage dates · Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion · Monitors requests via e-mail for outbound call notifications · Requires proficiency in typing, communication, and customer service · Additional duties as assigned If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $29k-36k yearly est. Easy Apply 18h ago
  • Entry Level Customer Service/Sales

    Global Elite 4.3company rating

    Columbus, OH

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Reliable Staffing Resources

    Columbus, OH

    About Us: We are a family-owned business specializing in manufacturing and wholesale of high-quality kitchen cabinetry. We work closely with contractors, builders, and retail partners to provide exceptional products and service to meet their cabinetry needs. Start now your next career with our team! Benefits & Perks: Competitive pay $18/h Opportunities for growth and professional development Collaborative and supportive team environment M-F Schedule 8am-5pm Benefits, dental, vision, 401k Temp to hire, we are looking for candidates long term Summary: Serve as the primary point of contact for customers, ensuring their orders and inquiries are handled efficiently. Process and manage customer orders, coordinating with sales, warehouse, accounting, and logistics teams. Maintain strong relationships with clients to support ongoing satisfaction and repeat business. Resolve order issues in a professional and timely manner. Responsibilities: Communicate with customers to understand their product needs and provide accurate product information. Enter, update, and manage sales orders in the ERP system. Coordinate pickup schedules and shipping logistics with the warehouse team. Collaborate with accounting to ensure smooth payment processes. Support the sales team with follow-ups, order tracking, and customer inquiries. Requirements: Proficient in English. Bilingual (Spanish) a plus Strong computer skills and accurate typing ability Excellent communication and interpersonal skills Detail-oriented and organized, able to manage multiple tasks in a fast-paced environment Previous experience in customer service or order processing preferred SAP experience Must be able to pass a background check
    $18 hourly 4d ago
  • Body Shop Customer Service Representative

    Tansky Sawmill Toyota 4.2company rating

    Columbus, OH

    Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    444&&Polarsonpweh

    Dublin, OH

    Provide quality service for customers.
    $25k-33k yearly est. 60d+ ago
  • Account Service Representative

    R2 Logistics 4.0company rating

    Westerville, OH

    Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Book loads - Negotiating rates with partner carriers to cover shipments Assist with additional responsibilities as needed Requirements: A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-34k yearly est. 6d ago
  • Automotive Customer Service Advisor

    Hugh White Chevy Buick Nissan Lancaster

    Lancaster, OH

    If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the service advisors. Previous automotive service experience is a plus, but NOT a requirement. Who We Are At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Answer detailed questions about services performed and price information Provide updates to customers as their work is completed Qualifications ADP/CDK Experience preferred, but not required Previous dealership experience preferred, but not required Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Rumpke Careers

    Circleville, OH

    7:55AM-5:01PM M-F Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Customer Service Representatives receive and respond to calls from customers based on designated department, serving as the first point of contact for customers to resolve customer issues. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. Responsibilities of Position: Answer phones promptly and courteously utilizing company procedures. Receive and respond professionally and courteously to all customer inquiries. Inquiries may be received via telephone, email, social media, fax or personal contact regarding service level changes, customer inquiries, billing, payments, new customer sign-up, cancellations, etc. Identify customer's reason for cancelling service and attempt to retain customers. Provide information regarding service options, charges, billing, and contract parameters and solutions for customer inquiries. Ensure customer concerns are understood and clearly explain resolution to the customer. Process customer payments and assists customers with RumpkePay. Work in conjunction with other departments to resolve customer issues. Log and record information on customer accounts. Create work orders/interactions, as required. Work special data entry projects with accuracy and complete in time to meet deadlines. Resolve customer account issues and adjust accounts accordingly with verification from management, when required. Process online data entry for accounts based on designated department. Other duties as assigned. Skills & Abilities Needed for Position: Excellent verbal & written communication skills. Computer proficiency in Windows and Microsoft Office applications: Excel, Word, PowerPoint, Outlook, etc. Consistently presents and maintains a professional appearance and demeanor. Ability to handle a heavy call volume in a professional and efficient manner. Must be organized and detail oriented with the ability to multi-task. Proven analytical/problem solving skills for the customer and the company. Excellent customer service and data entry skills. Efficient and effective work habits to work both independently and as a team, meeting and exceeding call center standards. Ability to identify the root cause of issues, make decisions, and provide solutions . Ability to react well under pressure and treat others with respect. Performs tasks in a safe manner in compliance with all local, state, and federal regulations and company policies. Additional Working Conditions/Aspects: Ability to work overtime, weekends, and/or holidays. Legally eligible to work in the United States. Valid driver's license (if applicable). Must successfully complete pre-employment testing. Must be able to read and speak the English language. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep(02288) - 9157 Cincinnati Columbus Rd.

    Domino's Franchise

    Chesterville, OH

    We have an immediate opening for a Customer Service Representative/Shift Leader. Must be able to work various shifts per week. • Be authorized to work in the United States. Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are you waiting for, apply today! Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 12d ago

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