How to hire a customs consultant

How to hire a customs consultant, step by step

Here's a step-by-step customs consultant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a customs consultant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new customs consultant
• Step 8: Go through the hiring process checklist

What does a customs consultant do?

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1. Identify your hiring needs

   The customs consultant hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect customs consultant also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of customs consultants and their corresponding salaries.

   Type of Customs Consultant	Description	Hourly rate
   Customs Consultant	Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.	$26-71
   Service Representative	Service representatives handle customer inquiries, requests, complaints, and other general feedback. They are usually the first point of contact with the company's customers... Show more	$11-21
   Client Representative	Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved... Show more	$13-28

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Digital Marketing
   • Client Facing
   • Project Management
   • CRM
   • PowerPoint
   • HR
   • Customer Support
   • Customer Retention
   • Customer Inquiries
   • Customer Satisfaction
   • Post Sales
   • Customer Issues
   • Customer Complaints
   • Customer Care

   Check all skills

   Responsibilities:

   • Manage call center productivity levels by maintaining CSR schedule adherence.
   • Operate programs through the POS system; including money transactions.
   • Verify insurance eligibility and benefits of patients that are being provide oxygen home and travel units and durable medical equipment.
   • Design and troubleshoot technical data and processes.
   • Provide exceptional customer service to customers regarding MetLife products

   More customs consultant duties

3. Make a budget

   Including a salary range in your customs consultant job description helps attract top candidates to the position. A customs consultant salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a customs consultant in Michigan may be lower than in Massachusetts, and an entry-level customs consultant usually earns less than a senior-level customs consultant. Additionally, a customs consultant with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average customs consultant salary

   $91,772yearly

   $44.12 hourly rate

   ---

   Entry-level customs consultant salary

   $56,000 yearly salary

   Updated December 16, 2025

   Average customs consultant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$119,380	$57
   2	California	$111,065	$53
   3	District of Columbia	$105,430	$51
   4	Connecticut	$97,255	$47
   5	New York	$92,556	$45
   6	Virginia	$92,147	$44
   7	Pennsylvania	$92,113	$44
   8	Texas	$88,216	$42
   9	Arizona	$88,178	$42
   10	Utah	$86,395	$42
   11	New Jersey	$85,777	$41
   12	Ohio	$85,765	$41
   13	Georgia	$81,547	$39
   14	Minnesota	$80,375	$39
   15	Florida	$78,394	$38
   16	North Carolina	$76,393	$37
   17	Washington	$75,938	$37
   18	Nevada	$75,653	$36
   19	Colorado	$73,454	$35
   20	Indiana	$71,830	$35

   Average customs consultant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Adobe	$119,384	$57.40	4
   2	ZS	$117,577	$56.53	2
   3	AbbVie	$114,749	$55.17	2
   4	Kainos	$114,673	$55.13	10
   5	Qualtrics	$111,588	$53.65	2
   6	Dun & Bradstreet	$110,996	$53.36	2
   7	LinkedIn	$110,164	$52.96
   8	Allergan plc	$106,697	$51.30
   9	Concentrix	$106,013	$50.97	206
   10	ARES	$101,750	$48.92
   11	Hewlett Packard Enterprise	$96,916	$46.59	1
   12	Workday	$96,726	$46.50	1
   13	VitalChek	$96,214	$46.26	4
   14	Miro	$95,002	$45.67
   15	Dunnhumby USA, LLC	$94,783	$45.57
   16	Pwc	$93,859	$45.12	17
   17	Analytic Partners	$93,746	$45.07
   18	Deloitte	$93,601	$45.00	253
   19	Jushi Holdings	$92,831	$44.63	35
   20	Experient Group	$92,810	$44.62

4. Writing a customs consultant job description

   A customs consultant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a customs consultant job description:

   Customs consultant job description example

   TransUnion's Job Applicant Privacy Notice
   
   What We'll Bring:
   At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
   
   Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
   
   The Insights Consultant is responsible for delivering strategic, relevant and actionable insights to incorporate into business strategy and decision-making processes.
   
   What You'll Bring:
   5+ years of work experience with 2+ years in voice of market/voice of customer role.Great communicator and influencer with prominent business acumen. You relish working very closely with internal partners to drive positive business outcomes by solving complex, ever-changing challenges. Highly collaborative approach to cross-functional relationship building.An ambition to perfect customer/ consumer experiences across a diverse set of teams, channels and platforms. You display a strong sense of ownership, a passion for driving results and are filled with curiosity, perseverance and conscientiousness.You love to learn at every turn and view continuous improvement as essential in order to achieve big and bold goals.The ability to work through ambiguity, understand how to breakdown problems, and drive through execution determining what is meaningful and urgent, and prioritize effectively to meet deadlines and achieve desired results.Advanced in PowerPoint & Excel, and preferably Qualtrics.A mix of quantitative and qualitative research methodologies, an analytical mind, and storytelling skills.
   
   We'd love to see:Consulting firm background or equivalent work experienceA mix of B2B and B2C customer research and VOC experience Preferred certifications or education: MBA, Agile, Qualtrics or Medallia certification
   
   Impact You'll Make:
   Being a trusted strategic business partner by making sense of it all and sharing what is important. Partner closely with a diverse set of cross-functional stakeholders to provide timely, strategic, relevant and actionable insights that drive the product solutions organization forward. Craft insight-driven stories and proactively share visually inspiring reports and dashboards across the organization. Going deep to understand. Design and gather customer and market feedback, asking the right questions, of the right individuals, at the right time. Conduct proper method primary or secondary research based on business strategy and target objectives. Analyze and synthesize information, and enrich understanding by integrating unstructured & structured data.Measuring the impact of Insights on strategy and action. Ensure that insights are being used to guide discussions on priorities and tradeoffs, and track, monitor and share impact of insight-driven actions.Always thinking about “what's next?” Partner to continuously refine the organizational Insights roadmap and align action with value and growth.
   
   We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
   
   TransUnion's Internal Job Title:
   Consultant, Consumer Insights and Experience

   Copy this example

   

5. Post your job

   There are a few common ways to find customs consultants for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your customs consultant job on Zippia to find and recruit customs consultant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit customs consultants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new customs consultant

   Once you've found the customs consultant candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new customs consultant first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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