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Customs entry clerk skills for your resume and career

15 customs entry clerk skills for your resume and career
1. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Completed data entry and scanning of manufacturer affidavit to support automation program.
- Operate data entry device, such as keyboard or photo composing perforated.
2. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Collected Shopping Carts with MachineSwept StoreStocked Merchandise on Sales Floor
- Assist customers at check-out stand.- Collect shopping carts, empty trash.- Keep sales floor Clean.
3. Clean Environment
- Provided customer service Maintained a safe and clean environment
4. Purchase Orders
- Verify and sort checks, credit card payments, and purchase orders, and file in appropriate folders.
- Processed purchase orders through Oracle database and EDI.
5. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Provided documentation to other government agencies if required (FDA, USDA, EPA).
6. Inbound Calls
- Managed inbound calls, and/or transferred calls to appropriate department Processed customer services requests, selected vendors and scheduled customer appointments
- Received inbound calls from existing and potential customers, fielding inquiries regarding telecommunications services.
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An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
- Managed inbound/outbound calls to determine patient's pharmaceutical/ancillary supply needs and establish next shipment of medication.
- Completed outbound calls to/from patients, physicians and pharmacists while ensuring a high level of accuracy and maximizing productivity.
8. Computer System
- Scan all information into computer system for ongoing efforts for a paper free system.
- Receive, review and enter data into computer system and tracking database of pharmacy ordered prescriptions according to established procedures.
9. Customer Inquiries
- Handled incoming calls daily concerning customer inquiries, complaints, billing and payment request.
- Responded to customer inquiries pertaining to merchandise and pricing.
10. Sales Orders
Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.
- Input data into a computer base program for sales orders via internet,fax,phone and email.
- Process sales orders for shipping; process customer invoices for payment; process all international/alternative shipping order documentation.
11. Customer Complaints
- Loaded/unloaded trucks as needed, ability to resolved customer complaints, setup/managed existing and new customer accounts accurately.
- Investigated and resolved customer complaints; coordinated client's problem resolution with various departments and staff members under changing fast-paced environment.
12. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided customer service for pick-up freight requests and documented overage/shortage/damage reports from customers and drivers.
- Provided excellent customer service as well as interacted and assisted my co-workers when necessary.
13. Customer Satisfaction
- Provide quality products and service to provide maximum customer satisfaction Responsible for maintaining a clean and safe environment for customers.
- Organized and examined store inventory to ensure customer satisfaction.
14. Order Entry
Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.
- Order entry for an Brokerage Importer of goods, entering trucking and ocean orders also daily Accounts Receivables.
- Order entry of customer PO's in MSS system and record archiving for Essentra Specialty Tapes.
15. ABI
- Prepared documents using ABI system for US Customs.
- Process Entry's (Imports) via System ABI obtain Customs release and other government agency Release as appropriate.
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List of customs entry clerk skills to add to your resume

The most important skills for a customs entry clerk resume and required skills for a customs entry clerk to have include:
- Data Entry
- Sales Floor
- Clean Environment
- Purchase Orders
- FDA
- Inbound Calls
- Outbound Calls
- Computer System
- Customer Inquiries
- Sales Orders
- Customer Complaints
- Customer Service
- Customer Satisfaction
- Order Entry
- ABI
- Credit Card Payments
- Customer Accounts
- Inventory Control
- Place Orders
- ERP
- EX
- Customer Issues
- Groceries
- AS400
- Payroll
- Bank Deposits
- Customer Interaction
- QuickBooks
- Stock Shelves
- Sales Reports
- Product Knowledge
- Customer Problems
- Customer Support
- Multi-Line Phone System
- Process Orders
- A/R
- Customer Calls
- Phone Orders
Updated January 8, 2025