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Customs house broker skills for your resume and career
12 customs house broker skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Organized and efficient customer service import specialist with extensive history in ocean import operations and problem resolution.
- Retrieve any items from the back of store for customers, back stock, and Customer Service.
2. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Freight Company I was a Data Entry Specialist for this company Shipments coming from China and Korea Into the US.
- Manage data entry for shipments and ensured proper notification to customers to manage expectations.
3. US Customs
The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.
- Ensured timely payments of duties made to US Customs thus avoiding any penalties.
- Processed follow-up of all entries for final US Customs disposition.
4. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Supervised the productivity and quality of employees processing FDA regulated exports using Automated Brokerage Interface system.
- Entered entry via ABI to Customs, FDA, USDA, Department of Commerce, FCC, and other government agencies.
5. Customer Inquiries
- Provided accurate and appropriate information in response to customer inquiries.
- Respond to customer inquiries and follow-up to ensure issue resolution
6. Government Agencies
- Assured compliance with (OGA) Federal Government Agencies, i.e.
- Contacted various government agencies to confirm status of reimbursement payments.
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Build a professional customs house broker resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your customs house broker resume.7. CBP
Customs and Border Protection (CBP) is a law enforcement organization that is responsible for the regulation of all shipped goods to the United States. The CBP enables lawful trade by collecting necessary import duties and scrutinizing cargo when needed. The criminal fraud statute offers sanctions to those who submit false information to customs officers, in addition to the civil penalties.
- Respond & Follow up on entry rejections, CF28 & any other correspondences with CBP.
- Interpreted regulations and provided divisional guidance for risk analysis with CBP.
8. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Led inter-departmental cross-functional teams to select logistics providers.
- Maintain databases of logistics information.
9. ISF
- Prepared and transmitted 3-5 ISF filings, and cleared 5-7 import shipments, daily.
10. USDA
- Schedule and attend inspections with USDA, Fish & Wildlife, etc.
- Handled all FDA/ USDA entries.
11. ACH
Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).
- Maintained necessary customer reports and ensured timely payment to customs for ACH statements.
- Process ACH payment, Ensure the correct amount to be paid by due date or make adjustments if needed.
12. Forwarders
- Communicated with forwarders, carriers or internal departments to receive shipment arriving notification.
- Coordinated with freight forwarders to expedite international shipments.
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List of customs house broker skills to add to your resume
The most important skills for a customs house broker resume and required skills for a customs house broker to have include:
- Customer Service
- Data Entry
- US Customs
- FDA
- Customer Inquiries
- Government Agencies
- CBP
- Logistics
- ISF
- USDA
- ACH
- Forwarders
Updated January 8, 2025
