Cuyana is looking for a full-time Retail Sales Floor Lead (Keyholder), for our Stanford store location.
As a key member to our retail store leadership team, the Sales Floor Lead will maintain personal goals, guide junior team members, create a welcoming retail experience, and ensure consistent day-to-day business operations to help drive the success of the business.
FT Benefits: Medical, dental, vision, life, disability; vacation, sick, and holiday pay; commuter benefit, 401k, bonus, product incentive program, and generous employee discount.
RESPONSIBILITIES*
Sales & Client Generation
Achieve Sales and KPI targets. Take ownership of delivering strong results; focusing on individual and team goals
Foster exceptional in-store experiences by modeling The Cuyana Customer Journey - Retail Experience and providing on-the-floor direction and coaching to associates.
Develop and maintain loyal client relationships through approved outreach methods
Provide customized virtual and in-person styling services through appointments
Proactively reach out to customers about new product launches and brand information
Demonstrate expertise in product and brand knowledge/story
Support the management team in generating new sales opportunities and engaging with clients
People
Supervise sales floor during manager absence, ensuring client engagement, sales achievement, and task completion
Ensure team members are aware of shift goals and support them in achieving them
Assist management team in training new associates on customer service standards, product knowledge, and POS
Demonstrate honest and effective communication while delivering and receiving feedback
Promote a respectful and productive team culture by helping to de-escalate and resolve conflicts when necessary
Operations
Follow opening/closing procedures and ensure compliance with Cuyana policies
Manage inventory tasks, including shipping & receiving and product processing
Maintain store appearance and organization
Monitor stock levels, restock products, and ensure visibility on the sales floor. Operate the POS and resolve discrepancies
Delegate tasks to the team and manage sales floor coverage
Cuyana Community (help teammates during peak season, support retail events or community events)
*Responsibilities may change based on business needs
REQUIREMENTS
2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand experience a must; Luxury / Clienteling experience a plus
Proven ability to lead a product and customer centric sales environment
A connection to Cuyana's Fewer, Better philosophy
Professional attitude, strong work ethic and ownership over role
Team player who thrives in a fast paced environment
Strong leadership, organization, written and verbal communication skills
Capable of handling difficult customer conversations
Technology savvy
Flexible work schedule - open availability for weekends, holidays, evenings, events
Able to bend, reach, lift, climb ladders, and move product; Able to carry boxes 25 - 30 lbs
A CONNECTION TO OUR VALUES
We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
Cultivate Community - you are honest, inclusive and always willing to lend a hand
Create Excellence - you are accountable, decisive and drive for results
Build & Evolve - you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
The hourly pay range for this role is $22-$27/hr. Starting rate is based on experience, qualifications, and skills relative to the role requirements.
#LI-Onsite
Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly.
$22-27 hourly Auto-Apply 16h ago
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Creative Operations Manager
Cuyana 4.5
Cuyana job in San Francisco, CA
Cuyana is seeking a Creative Operations Manager to join our Creative team. This role will coordinate creative projects from start to finish and interface with other departments to facilitate projects in an efficient manner and ensure that projects are completed and delivered in a comprehensive, accurate, and timely fashion. This role is also involved in producing internal photo shoots.
While regular in-office presence is not required, the candidate must be available to come into our San Francisco HQ office as needed for key moments such as photoshoot preparation, sample handoffs, and other on-site needs.
Benefits: Medical, dental, vision, life, disability; PTO and holiday pay; commuter benefit, 401k, bonus, and generous employee discount.
RESPONSIBILITIES
Project Manager
* Oversee end-to-end project management for the Creative team, collaborating closely with designers, photographers, and retouchers to ensure seamless workflows and on-time delivery.
* Partner with cross-functional stakeholders and channel owners to facilitate clear communication, efficient handoffs, and timely approvals.
* Lead and coordinate cross-functional content planning meetings to align on priorities, deliverables, and timelines.
* Remain flexible and responsive to shifting priorities, proactively making adjustments to timelines and workflows as needed to support evolving business needs.
* Drive internal process and commit to executing jobs to the highest quality standards
* Manage multiple projects at once in a fast paced environment
Creative Producer
* Plan, schedule, and attend internal on-site photo shoots, as well as support and travel to larger seasonal campaign shoots.
* Organize and manage all production materials, including timelines, product samples, call sheets, and shot lists.
* Source, hire, and manage external creative partners such as models, makeup artists, and stylists to support photo shoot execution.
REQUIREMENTS
* 3+ years experience as a project manager and have worked closely with a creative team
* Highly organized and self-motivated with exceptional attention to detail
* Proficient in Asana
* Excellent communication skills, both written and oral
* Previous experience for a fashion or luxury brand a plus
* Embodies Cuyana's Fewer, Better ethos
A CONNECTION TO OUR VALUES
We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
* Cultivate Community - you are honest, inclusive, and always willing to lend a hand
* Create Excellence - you are accountable, decisive, and drive for results
* Build & Evolve - you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
Compensation range for this role is 80k-100k commensurate with experience.
$54k-97k yearly est. Auto-Apply 60d+ ago
Creative Director
Everlane 3.6
Los Angeles, CA job
Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.
The Everlane Creative team connects marketing and business objectives to the creative heartbeat of the brand. A team of thinkers and makers that provides a vision and a framework for work that directly engages our customers, from product campaigns to retail to e-commerce to social media and beyond. Key brand codes such as transparency, accessibility, and inclusivity inform our work and guide our unique culture. The Creative Director will be a critical leader within this function, collaborating with Merchandising, Marketing, and our Product Design teams daily.
Reporting to the Chief Executive Officer, the Creative Director will own high-visibility projects from start to finish and develop a fresh point of view on the brand.
Your day-to-day:
Directs, manages, inspires, and motivates freelancers, designers, stylists, and photo studio teams.
Guides process and provides conceptual vision with executional acumen.
Works to maintain consistency and quality for Everlane across all touchpoints.
Thinks strategically and connects design and creative thinking to specific business use cases.
Collaborate with the Marketing and E-Commerce teams in developing marketing plans, analyzing results, and identifying opportunities.
Owns the design calendar through milestone achievement and ensures all design team members execute within timelines and budgets.
Analyze brand tracking, market trends, consumer needs, and the competitor landscape.
Prioritize work and resources across engagements based on short- and long-term needs and develop schedules by collaborating with designers and production artists.
Conduct brainstorming sessions with the creative team, maintaining strategic thinking to develop innovative and actionable initiatives in a fiscally responsible manner.
Produce fresh, innovative work that translates complex ideas into compelling print materials and digital experiences for sophisticated audiences.
Works closely with the CEO, keeping them informed and in the loop on all project and team-related developments.
Able to clearly articulate creative ideas and points of view to cross-functional teams.
We'd love to hear from you if you have:
Ideally, 12+ years of print and digital design experience, preferably in-house or at a creative agency.
Expert sense and hands-on comprehension of type, layout, and design fundamentals.
Passionate about art direction and image creation for both stills and motion.
Deep knowledge of photography and visual culture.
A strong appreciation of fashion trends, brands, styling, and product creation.
The Fine Print:
California Resident: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $160,000 - $195,000. This range is based on the Los Angeles geographic area, and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$160k-195k yearly Auto-Apply 47d ago
Customer Experience Associate
Army and Air Force Exchange Service 4.0
Fort Irwin, CA job
As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate at the Exchange?
* Greet every customer with eye contact and smile in your authentic way.
* Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
* Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
* Able to learn and adapt to current technology needs.
* Able to think quickly on the spot to answer customer questions.
We offer the following benefits for this position:
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Parental Leave
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$20k-32k yearly est. 18d ago
Laborer (Stocker) - Main Exchange Store
Army and Air Force Exchange Service 4.0
Fort Irwin, CA job
$1,000 Hiring Bonus, Contact HR for details As a Laborer at the Exchange, you are responsible for efficiently unloading, moving, stocking, and pricing merchandise which ranges across a wide variety of items across all departments. You will perform minor facility maintenance and contribute to the cleanliness of the store, both inside and out. You are on the front lines of ensuring our customers have an extraordinary shopping experience - without you, there would be nothing on the shelves!
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Stocker at the Exchange?
* Follow all safety guidelines and operating procedures.
* Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks.
* Unload, break-out and stock merchandise with efficiency and accuracy
* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
* Able to lift up to 40 pounds (occasional lifting up to 50 pounds)
* Able to learn and adapt to current technology needs.
* Able to think quickly on the spot to answer customer questions.
* Able to take initiative.
* Able to share brand knowledge.
We offer the following benefits for this position:
* $10 Meal Allowance for Food Associates
* 7.5% shift differential for 2nd Shift
* 10% shift differential for 3rd Shift
* 25% Sunday Premium Pay
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Parental Leave
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$35k-46k yearly est. 4d ago
VP of Digital
Everlane 3.6
Los Angeles, CA job
Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.
The VP of Digital will be responsible for Everlane's direct-to-customer profit and loss (P&L) by driving the digital vision and strategy to shape the customer shopping experience on Everlane.com. This includes overseeing all aspects of the e-commerce business, including site experience, site merchandising, site production, and operations through digital transformation, innovation, and customer-centric digital solutions. The VP of Digital will lead the integration of digital technologies into the company's business models, operations, and customer experience to drive efficiency, growth, and customer engagement to improve the overall customer experience on Everlane.com. This role requires a deep understanding of emerging digital trends, the ability to execute a company-wide digital transformation, and a passion for optimizing the digital ecosystem.
This role will oversee technology, e-commerce, paid media and acquisitions, retention, and customer experience teams. It is a full-time role based at our Los Angeles office, headquartered in the Downtown Arts District. Our work week is a hybrid of at least 3 days in the office on Tuesdays, Wednesdays, and Thursdays. All other days are optional in the office.
Your day-to-day:
Direct to Customer P&L Responsibility: Drive the digital vision and strategy to shape the customer shopping experience on Everlane.com to evolve the customer's core digital experience through site performance, merchandising strategy, ideation, testing, and optimization of critical site features, as well as tools to better manage the site experience. You will be responsible for driving higher engagement and conversion on Everlane.com.
Digital Strategy Development: Lead the creation and execution of the company's digital strategy, ensuring alignment with the overall business goals and objectives by working with channel leads to elevate Everlane's stories and shops in user journeys. You will drive efficiency, growth, and customer engagement to improve the overall customer experience on Everlane.com.
Digital Transformation: Spearhead digital initiatives across the organization to enhance operational efficiency, customer experience, and innovation through identifying emerging digital trends. You will have a passion for optimizing the digital ecosystem to enhance customer experience and loyalty.
Innovation Leadership: Stay at the forefront of emerging digital trends, technologies, and innovations, recommending strategic digital investments and partnerships.
Cross-functional Collaboration: Work closely with cross-functional teams, including Product, Merchandising, Creative, Marketing, Operations, and Customer Experience, to drive digital initiatives across the company.
Digital Platforms & Solutions: Oversee the development, integration, and optimization of digital platforms (web, mobile, e-commerce, etc.) to enhance user experience and engagement.
Data-Driven Insights: Utilize data analytics and digital tools to provide actionable insights that drive business decision-making and improve customer acquisition, retention, and satisfaction.
Change Management: Lead the cultural shift toward digital adoption within the company by promoting innovation, digital literacy, and collaboration among teams.
Budget and Resource Management: Manage the digital budget and resources, ensuring cost-effective and impactful digital initiatives are prioritized.
Cybersecurity & Compliance: Ensure digital initiatives comply with industry standards, regulations, and cybersecurity best practices to protect customer data and company assets.
Performance Metrics: Define key performance indicators (KPIs) and continuously track the performance of digital initiatives to ensure objectives are met.
Digital Marketing: Develop a framework to connect with consumers to drive engagement, conversions, and sales by leveraging strategies that include social media marketing, email campaigns, search engine optimization (SEO), pay-per-click advertising (PPC), content marketing, and more.
We'd love to hear from you if you have:
Previous P&L responsibility for a direct-to-customer business.
Proven experience (10+ years) in senior leadership roles, ideally in a VP of Digital, Digital Transformation, or similar role within a fashion DTC business.
Bachelor's degree in Business, Marketing, Information Technology, or related field (Master's degree preferred).
Deep knowledge of digital technologies, platforms, and tools (e.g., AI, machine learning, cloud, analytics, e-commerce).
Strong understanding of digital marketing, customer engagement strategies, and online business models.
Exceptional leadership, communication, and interpersonal skills.
Experience in managing cross-functional teams and collaborating with senior executives.
Strong problem-solving skills with a data-driven approach to decision-making.
Ability to lead change management initiatives and foster a culture of digital innovation.
Preferred Skills:
Experience in specific industries such as e-commerce, SaaS, or technology-driven businesses.
Proficiency in agile methodologies and project management tools.
Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in cybersecurity.
Knowledge of digital revenue models and monetization strategies.
California Residents: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $200,000 - $275,000. This range is based on the Los Angeles geographic area, and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$200k-275k yearly Auto-Apply 13d ago
Food Service Worker
Army and Air Force Exchange Service 4.0
Fort Irwin, CA job
$1,800 Hiring Bonus paid per service agreement. Contact HR for details. As a Food Service Worker, you'll be in a fun, fast paced environment where your personality can really shine through- with a focus on making customer connections. Your welcoming demeanor will keep customers coming back and you'll be a part of a tight-knit group.
So, what can you expect as a Food Service Worker at the Exchange?
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
* Greet every customer with eye contact and smile in your authentic way.
* Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them.
* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
* Ensure customers have an extraordinary experience while shopping.
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
We offer the following benefits for this position:
* Able to learn and adapt to current technology needs.
* Able to think quickly on the spot to answer customer questions.
* Able to take initiative.
* Able to share brand knowledge.
* $10 Meal Allowance for Food Associates
* 7.5% shift differential for 2nd Shift
* 10% shift differential for 3rd Shift
* 25% Sunday Premium Pay
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Parental Leave
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$27k-35k yearly est. 18d ago
Site Merchandising Specialist (Contract)
Everlane 3.6
Los Angeles, CA job
Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.
The Ecommerce team brings the Everlane shopping experience to life on Everlane.com. By combining customer insights with ecommerce best practices, the team ensures customers can easily discover products, understand what makes them special, and shop with confidence. Working cross-functionally with Merchandising, Product, Engineering, Data, Creative, and Marketing, the team builds a seamless, engaging site experience that reflects Everlane's values and showcases our thoughtfully designed, sustainably made products.mans that are up for the challenge.
As a Site Merchandising Specialist (Contract) at Everlane, you will support the day-to-day execution and optimization of our e-commerce experience. You'll play a hands-on role in managing Product Detail Pages (PDPs), Collection and Landing Pages, and overall site merchandising to ensure our product stories are clear, compelling, and easy to shop.
This role is ideal for someone early in their e-commerce career (1-2 years of experience) who is excited to learn, grow, and contribute to a fast-moving digital business. This is a contract position based in either our Los Angeles or San Francisco office.
What You'll Do:
Product Detail Page (PDP) Execution
Build, update, and maintain PDPs with accurate product information, engaging visuals, and clear product benefits.
Ensure all product pages reflect Everlane's brand voice and commitment to radical transparency.
Partner with cross-functional teams to support timely launches and updates.
Collection & Landing Page Management
Create and refresh collection and landing pages to support product launches, seasonal moments, and marketing initiatives.
Optimize page layouts, product sorting, and content to improve discoverability and conversion..
Site Merchandising & Optimization
Support product categorization, navigation, and on-site merchandising strategies to deliver a seamless customer journey.
Execute merchandising updates for promotions, new arrivals, and storytelling moments.
Collaborate with Ecommerce, Marketing, and Creative partners to bring site stories to life.
Data & Performance Analysis
Monitor site performance and key metrics to identify trends and opportunities for improvement.
Leverage data to inform merchandising decisions and support optimization efforts.
Assist with A/B testing and experimentation to improve PDP and collection page performance.
We'd Love to Hear From You If You Have:
1-2 years of experience in e-commerce, site merchandising, or digital retail (internships and entry-level experience welcome)
A Bachelor's degree in Marketing, Business, Communications, or a related field
Strong attention to detail and the ability to manage multiple tasks in a fast-paced environment
Familiarity with Shopify or other e-commerce platforms
Experience with tools such as Excel, Airtable, or Looker (a plus)
A basic understanding of web analytics (e.g., Google Analytics, heat-mapping tools)
Strong communication skills and a collaborative, solutions-oriented mindset
The Fine Print:
HQ: This is a contract role based at either our San Francisco office headquarters in the Mission neighborhood, or our Creative Studio in Los Angeles. This is a hybrid role with three days in office, two days WFH.
California resident: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The compensation range for this role is $28/hr - $40.50/hr. This range is based on the San Francisco geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
$28-40.5 hourly Auto-Apply 7d ago
Assistant Store Leader, People & Experience- Valencia Street
Everlane 3.6
San Francisco, CA job
At Everlane, we believe that luxury should be as
effortless
as it is conscious. That's why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone's experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your Store Leader. You are organized and excited about the details; you love putting the pieces of building a team together.
As an Assistant Store Leader, you:
Foster a space where team members are continuously developed and work effectively together to meet company's goals
Actively asses key financial indicators to identify strengths and opportunities that advance the business
Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
Apply lessons from different experiences to new situations and create opportunities for self and others to develop
Your day to day:
Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team
Lead the acquisition of new talent from start to finish (source talent through digital resources, manage open requisitions, screen applications, interview candidates, and execute offers)
Create schedules to deliver a positive internal and external experience while keeping the payroll budget and current financial trends in mind
Seamlessly execute in-store hospitality initiatives and manage the day-of run of show
Own in-store service initiatives, follow up on customer feedback, and manage the styling program
We'd love to hear from you if you have:
2+ years of leadership experience
Strong written and verbal communication skills
The ability to work closely and effectively with the rest of your store leadership team
Strong organization skills and are excited about the details
A proven track record of hiring, leading and developing effective store teams
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
Must regularly move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $32 - $42.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$30k-39k yearly est. Auto-Apply 45d ago
Site Experience & Content Manager
Everlane 3.6
Los Angeles, CA job
Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.
The Ecommerce Site Content & Digital Merchandising Team is responsible for the strategy and operations of the Everlane site experience and is part of the broader eCommerce organization. Our team's vision is to lead the end-to-end digital consumer journey by amplifying Everlane's brand narrative and inspiring consumers to fall in love with our iconic products. The team is a fast-growing organization - and we're looking for other curious, consumer-obsessed disruptors, caring and purpose-driven people leaders that want to change the fashion industry through a sustainable lifestyle.
The Site Experience & Content Manager is a strategic owner within the Digital Experience team, responsible for shaping and optimizing the discover phase of the customer journey to drive engagement, conversion, and long-term brand impact. This role blends brand storytelling, data-driven decision-making, and strong technical fluency to deliver high-performing, on-brand site experiences across all devices.
Partnering closely with senior leaders across E-Commerce, Marketing, Creative, Product, and Engineering, this individual owns the site content strategy, planning, and execution of key site experiences-setting priorities, leading experimentation, and influencing cross-functional teams to deliver meaningful business outcomes. The ideal candidate brings a test-and-learn mindset, continuously identifying opportunities to streamline the user experience, increase key KPIs (CTR, CVR, bounce rate, etc.), and deliver a seamless, on-brand shopping experience across all devices. This role requires comfort operating in a fast-paced environment and acting as a bridge between business, creative, and technical teams.
Your day-to-day:
Own the strategy, performance, and evolution of the discover phase of the customer journey, driving measurable improvements across engagement, conversion, and product discovery
Define and execute high-impact site experience strategies across Homepages, Collection Pages, and Landing Pages, aligned to product priorities, seasonal campaigns, and the broader marketing calendar
Lead experimentation and optimization efforts, applying insights from performance data, customer behavior, and qualitative learnings to continuously improve the site experience
Lead end-to-end content strategy and storytelling across seasonal and evergreen experiences, setting the strategic framework for how brand and product narratives come to life on site
Translate business and marketing strategies into clear, actionable briefs for Creative, Marketing, and Technology partners, ensuring alignment to commercial goals and timelines
Own content production and execution using Builder.io or a similar visual CMS, ensuring scalable, flexible, and high-quality site experiences
Maintain operational oversight of planning tools, trackers, and workflows to support complex, cross-functional go-to-market timelines
Partner closely with Product Managers and Engineering to troubleshoot site issues, investigate bugs, identify root causes, and evaluate solution paths in a fast-paced environment
Act as a technical thought partner for site experience initiatives, contributing to solution design, identifying tradeoffs, and helping teams move efficiently from problem to implementation
Execute and QA site updates within Shopify, maintaining familiarity with platform capabilities, limitations, and best practices
Leverage working knowledge of HTML and CSS to support troubleshooting, QA, and collaboration with Engineering, enabling faster iteration and higher-quality execution
Monitor and analyze site performance and key e-commerce KPIs across discovery touchpoints, segments, and devices
Deliver clear, actionable insights and reporting to inform in-season storytelling pivots, optimization opportunities, and leadership decision-making
We'd love to hear from you if you have:
5-7+ years of experience in eCommerce, digital experience, site merchandising, digital marketing, or product-adjacent roles within a consumer brand or DTC environment
Proven experience owning complex site experiences or discovery journeys end-to-end
Strong technical fluency and experience partnering with Product Managers and Engineers to troubleshoot issues, identify root causes, and drive solutions
Hands-on experience producing and managing content using Builder.io or a similar visual CMS
Familiarity working within Shopify, including site updates, content deployment, and QA workflows
Working knowledge of HTML and CSS
Demonstrated ability to use data, experimentation, and customer insights to drive measurable business impact
Strong prioritization and strategic judgment, with comfort operating in ambiguity and fast-moving environments
Ability to lead by influence, build trust quickly, and create impact through cross-functional partnership and ownership
The Fine Print:
LA: This is a full-time role based in our Los Angeles Creative Studio located in the Arts District. We are on a hybrid schedule, with at least three days in the office per week, Tuesdays through Thursdays.
California Residents: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $85,000 - $105,000. This range is based on the Los Angeles geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy
$85k-105k yearly Auto-Apply 14d ago
Part-Time Ambassador
Everlane 3.6
Palo Alto, CA job
At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That's why we partner with ethical factories around the world. Work with high-quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone's time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.
You must be 16 years of age or older to apply for this role.
As an Ambassador, you:
Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance
Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
Your day to day:
Leverage product knowledge to actively sell and style our products and offer fit advice
Introduce and educate our customer about our Brand's mission, values, and ethos
Have a customer-first mindset when working with customers
Show up to shifts on time with a can-do attitude
Be flexible through shift to work in multiple zones while effectively communicating with your team
Process purchases, returns and exchanges
Keep your store clean and tidy and maintain store presentation
Process, organize, and prepare inventory
Restock sales floor throughout the day
We'd love to hear from you if you have:
Experience in retail, sales or the service industry
A passion for helping others and enjoy being a part of a team
The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
Have exceptional communication skills and are comfortable receiving feedback
Ambition to learn and grow from others
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
Must regularly stand and move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $21.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$21 hourly Auto-Apply 23d ago
Keyholder (FT) - San Francisco
Untuckit 4.1
San Francisco, CA job
Job Description
"Is your passion in retail?” We are looking for a Full Time Keyholder for our store in San Francisco, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
Responsibilities
Create and ensure a cohesive work environment that inspires engagement of associates
Possess the UNTUCKit CORE values
Confidently execute UNTUCKit University training and participate in daily chat-in activities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers' needs and provide assistance and information on product features
Create a fun, relaxed environment for customers to feel comfortable shopping
Maintain stock room
Open and close the store
Actively maintain a tidy sales floor
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Be a vital part of brand decisions with customer feedback and observations
Requirements
Proven work experience as a Sales Associate
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Customer service focus
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree; BA/BS degree would be a plus
Full Time.
Benefits
Pay Range: $22 - $24/ hour
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off ( & Public Holidays)
Short Term & Long Term Disability
Training & Development
Casual working environment
Wellness Resources
$22-24 hourly 4d ago
Shift Manager (Retail) RUBA Troop Store
Army and Air Force Exchange Service 4.0
Fort Irwin, CA job
As a Shift manager at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Shift Manager at the Exchange?
* Assist in planning, managing and directing retail store operations
* Evaluate and enhance customer service and customer satisfaction
* supervise, train, develop and schedule associates for current positions for future growth.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
* Able to learn and adapt to current technology needs.
* Able to think quickly on the spot to answer customer inquiries
* Must be able to work evening shifts and weekends
* Assist in planning, managing and directing retail store operations dealing with Merchandising
* Able to multi-task for various assignments
* selling, stocking and promoting as well as reordering of goods
* perform other duties as assigned
We offer the following benefits for this position:
* Paid Vacation & Sick Leave
* Medical & Dental insurance
* Basic Associate Life, Personal Accident & Long Term Care Insurance
* Short Term & Long Term Disability Insurance
* Supplemental Associate & Dependent Life Insurance
* Flexible Spending Accounts
* 401K
* Retirement (Pension) Plan
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Parental Leave
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$31k-43k yearly est. 4d ago
Customer Experience Associate
Army and Air Force Exchange Service 4.0
Edwards Air Force Base, CA job
As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate at the Exchange?
* Greet every customer with eye contact and smile in your authentic way.
* Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
* Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
* Able to learn and adapt to current technology needs.
* Able to think quickly on the spot to answer customer questions.
We offer the following benefits for this position:
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Parental Leave
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$20k-32k yearly est. 4d ago
Retail Assistant Store Manager
Kendra Scott 4.1
San Diego, CA job
We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
As a full-time Assistant Manager, you are the Store Manager's "right hand" in developing and implementing the business strategy and leading brand experience of the store. Your passion lies in training and coaching your team into highly effective connectors who consistently provide an unforgettable WOW experience for all guests. With your support, your team achieves revenue targets, prioritizes philanthropic impact, and delivers operational excellence! Most importantly, you and your team represent the Kendra Scott culture uniquely and positively!
Your Responsibilities
* You're Customer Focused: You model, teach, and coach WOW service with a "customer is our boss" mentality. You use the WOW Service Principles to connect with every guest and make a Difference in their Day! You are exceptional at training and developing others to ensure they provide WOW experiences. You go above and beyond to ensure all guests feel welcome and a part of our family.
* You Drive Results: As a key WAM (WOW Awareness Manager), you're an expert at driving sales by maximizing overall store productivity and building guest connections through WOW experiences. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You take ownership over a specific area of responsibility to positively impact store performance.
* You Believe in Developing Talent: You're all about motivating and inspiring your team through feedback and recognition. You're a role-model leader and you show your team how to create positive experiences for all guests on the salesfloor and at events. You drive team engagement by celebrating your team's outstanding performance and build skill through explanation, teaching, and coaching. You believe in cultivating people and watching them flourish into their best selves!
* You Build Networks: You increase brand awareness through philanthropic efforts and other community initiatives. You help achieve event and giveback goals. You acquire new customers through traffic driving efforts to increase the brands impact.
* You Instill Trust: You're a person of your word. You gain the confidence and trust of others through honesty and authenticity. You demonstrate integrity when making decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow Kendra Scott policies and procedures, and you do the right thing - always.
* You Communicate Effectively: You understand that good communication results in mutual understanding, harmony, and action. You challenge yourself to articulate a clear message and provide ongoing performance feedback to others through a variety of communication platforms. You actively listen to learn and encourage open expression of diverse opinions and ideas.
* You are Nimble: You find ways to thrive no matter what area of the business you support. You draw on experiences and apply those learnings to a variety of situations. You are curious and flexible. You learn from the past, and do not shy away from trying new things.
* You Collaborate: You understand the value in bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose. You prioritize idea sharing and varying interests to create mutual accountability, trust, and commitment.
* You're Action Oriented: You approach new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. You're a natural at finding ways to control elements of your store's overall performance and experience. You leverage reporting and daily sales trends to make real-time, business critical decisions to achieve store financial goals. You proactively find ways to make all guest experiences positive and impactful.
* You Display Courage: You know that leadership is a courageous act that requires overcoming fear to do the right thing. You are comfortable with tough situations, and you find ways to champion ideas, positions, and others. You care personally about people, and you challenge them directly to achieve greatness!
* You Ensure Accountability: You take responsibility and have a "do what I say I'm going to do" mentality. You are answerable for your own actions and the actions of those you lead. Because of this you instill confidence and earn the respect and buy in of others. Your ownership over decisions and actions fosters commitment, feedback, and problem solving.
* You Make Good Decisions: You're the calm in the storm and rely on a mixture of analysis, wisdom, experience, and judgment to guide you. You know good decisions are reached through a balance of speed and quality. Even when information is incomplete, you know when to move ahead and act!
Minimum Requirements
* Must be over the age of 18
* Ability to lift and move at least 50 lbs.
* Ability to bend, squat, twist and reach
* Ability to stand and/or walk for at least 6 hours per shift
* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Our Ideal Candidate Will Have
* Bachelor's degree or equivalent work experience
* You've led functional teams in a retail management role previously
* You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
* You know how to lead and develop teams and define success as having a significant impact on other's careers
* You have strong connections with local media, non-profit organizations, and other key partners to drive traffic and brand awareness
* You have a passion for Kendra Scott and what the brand represents, Family, Fashion, and Philanthropy
* Ability to relocate long-term to pursue career growth opportunities is strongly preferred
* Must be available to work at least 30 hours per week, including nights and weekends
We are an equal opportunity employer and value diversity at our company.
$37k-45k yearly est. 19d ago
Food Service Worker
Army and Air Force Exchange Service 4.0
Edwards Air Force Base, CA job
As a Food Service Worker, you'll be in a fun, fast paced environment where your personality can really shine through- with a focus on making customer connections. Your welcoming demeanor will keep customers coming back and you'll be a part of a tight-knit group.
So, what can you expect as a Food Service Worker at the Exchange?
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
* Greet every customer with eye contact and smile in your authentic way.
* Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them.
* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
* Ensure customers have an extraordinary experience while shopping.
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
We offer the following benefits for this position:
* Able to learn and adapt to current technology needs.
* Able to think quickly on the spot to answer customer questions.
* Able to take initiative.
* Able to share brand knowledge.
* $10 Meal Allowance for Food Associates
* 7.5% shift differential for 2nd Shift
* 10% shift differential for 3rd Shift
* 25% Sunday Premium Pay
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Parental Leave
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$28k-36k yearly est. 4d ago
Shift Supervisor (Camp Parks)
Army and Air Force Exchange Service 4.0
Parksdale, CA job
As a Shift Supervisor, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoW.
So what can you expect as a Shift Supervisor ?
* Promote a positive team and customer centric culture
* Lead a culture of accountability through clear expectations
* Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
* Ensure customers have an extraordinary experience while shopping
* Greet every customer with eye contact and smile in your authentic way
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
* Able to learn and adapt to current technology needs
* Able to think quickly on the spot to answer customer questions
* Able to take initiative
* Able to share brand knowledge
* Able to lead teams to meet organizational objectives
Additional Qualifications/Requirements:
* Excellent attention to detail
* Willing to cross-train and work in other areas of the store, as needed
* Must possess a welcoming and helpful attitude toward customers and other team members
* Excellent communication skills
* Basic computer skills
* Previous retail supervisory experience preferred
We offer the following benefits for this position:
* Paid Vacation & Sick Leave
* Medical & Dental insurance
* Basic Associate Life, Personal Accident & Long Term Care Insurance
* Flexible Spending Accounts
* 401K
* Holiday Premium Pay (Double Pay)
* Mass Transportation Reimbursement
* Associate Transfer Program (ATP)
* Paid Military Leave
* Personal Accident Insurance
* FMLA & Administrative Leave
* Paid Parental Leave
* Employee Assistance Program (EAP)
* Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
$45k-68k yearly est. 6d ago
Visual Sales Part-Time Ambassador, Stanford
Everlane 3.6
Palo Alto, CA job
At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That's why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone's time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.
You must be 16 years of age or older to apply for this role.
As an Ambassador, you:
Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
Your day to day:
Leverage product knowledge to actively sell and style our products and offer fit advice
Introduce and educate our customer about our Brand's mission, values, and ethos
Have a customer-first mindset when working with customers
Show up to shifts on time with a can-do attitude
Be flexible through shift to work in multiple zones while effectively communicating with your team
Process purchases, returns and exchanges
Keep your store clean and tidy and maintain store presentation
Process, organize, and prepare inventory
Restock sales floor throughout the day
We'd love to hear from you if you have:
Experience in retail, sales or the service industry
A passion for helping others and enjoys being apart of a team
The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
Have exceptional communication skills and are comfortable receiving feedback
Ambition to learn and grow from others
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
Must regularly stand and move around all areas of the store and be accessible to customers
The fine print:
You must be 16 years of age or older to apply for this role.
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $19.00 - $21.00.
Everlane is reacting to what retail will look like post Covid-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. More details on new policies and procedures will be shared during the interview process. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
As part of our commitment to health and safety for our teams, we're taking a responsible approach to creating the safest working environment we can. As part of that commitment, COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.
$19-21 hourly Auto-Apply 60d+ ago
Retail Assistant Store Manager
Kendra Scott 4.1
Parksdale, CA job
We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
As a full-time Assistant Manager, you are the Store Manager's "right hand" in developing and implementing the business strategy and leading brand experience of the store. Your passion lies in training and coaching your team into highly effective connectors who consistently provide an unforgettable WOW experience for all guests. With your support, your team achieves revenue targets, prioritizes philanthropic impact, and delivers operational excellence! Most importantly, you and your team represent the Kendra Scott culture uniquely and positively!
Your Responsibilities
* You're Customer Focused: You model, teach, and coach WOW service with a "customer is our boss" mentality. You use the WOW Service Principles to connect with every guest and make a Difference in their Day! You are exceptional at training and developing others to ensure they provide WOW experiences. You go above and beyond to ensure all guests feel welcome and a part of our family.
* You Drive Results: As a key WAM (WOW Awareness Manager), you're an expert at driving sales by maximizing overall store productivity and building guest connections through WOW experiences. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You take ownership over a specific area of responsibility to positively impact store performance.
* You Believe in Developing Talent: You're all about motivating and inspiring your team through feedback and recognition. You're a role-model leader and you show your team how to create positive experiences for all guests on the salesfloor and at events. You drive team engagement by celebrating your team's outstanding performance and build skill through explanation, teaching, and coaching. You believe in cultivating people and watching them flourish into their best selves!
* You Build Networks: You increase brand awareness through philanthropic efforts and other community initiatives. You help achieve event and giveback goals. You acquire new customers through traffic driving efforts to increase the brands impact.
* You Instill Trust: You're a person of your word. You gain the confidence and trust of others through honesty and authenticity. You demonstrate integrity when making decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow Kendra Scott policies and procedures, and you do the right thing - always.
* You Communicate Effectively: You understand that good communication results in mutual understanding, harmony, and action. You challenge yourself to articulate a clear message and provide ongoing performance feedback to others through a variety of communication platforms. You actively listen to learn and encourage open expression of diverse opinions and ideas.
* You are Nimble: You find ways to thrive no matter what area of the business you support. You draw on experiences and apply those learnings to a variety of situations. You are curious and flexible. You learn from the past, and do not shy away from trying new things.
* You Collaborate: You understand the value in bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose. You prioritize idea sharing and varying interests to create mutual accountability, trust, and commitment.
* You're Action Oriented: You approach new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. You're a natural at finding ways to control elements of your store's overall performance and experience. You leverage reporting and daily sales trends to make real-time, business critical decisions to achieve store financial goals. You proactively find ways to make all guest experiences positive and impactful.
* You Display Courage: You know that leadership is a courageous act that requires overcoming fear to do the right thing. You are comfortable with tough situations, and you find ways to champion ideas, positions, and others. You care personally about people, and you challenge them directly to achieve greatness!
* You Ensure Accountability: You take responsibility and have a "do what I say I'm going to do" mentality. You are answerable for your own actions and the actions of those you lead. Because of this you instill confidence and earn the respect and buy in of others. Your ownership over decisions and actions fosters commitment, feedback, and problem solving.
* You Make Good Decisions: You're the calm in the storm and rely on a mixture of analysis, wisdom, experience, and judgment to guide you. You know good decisions are reached through a balance of speed and quality. Even when information is incomplete, you know when to move ahead and act!
Minimum Requirements
* Must be over the age of 18
* Ability to lift and move at least 50 lbs.
* Ability to bend, squat, twist and reach
* Ability to stand and/or walk for at least 6 hours per shift
* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Our Ideal Candidate Will Have
* Bachelor's degree or equivalent work experience
* You've led functional teams in a retail management role previously
* You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
* You know how to lead and develop teams and define success as having a significant impact on other's careers
* You have strong connections with local media, non-profit organizations, and other key partners to drive traffic and brand awareness
* You have a passion for Kendra Scott and what the brand represents, Family, Fashion, and Philanthropy
* Ability to relocate long-term to pursue career growth opportunities is strongly preferred
* Must be available to work at least 30 hours per week, including nights and weekends
We are an equal opportunity employer and value diversity at our company.
$37k-45k yearly est. 23d ago
Keyholder (FT) - San Francisco
Untuckit 4.1
San Francisco, CA job
"Is your passion in retail?" We are looking for a Full Time Keyholder for our store in San Francisco, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
Responsibilities
* Create and ensure a cohesive work environment that inspires engagement of associates
* Possess the UNTUCKit CORE values
* Confidently execute UNTUCKit University training and participate in daily chat-in activities
* Ensure high levels of customer satisfaction through excellent sales service
* Assess customers' needs and provide assistance and information on product features
* Create a fun, relaxed environment for customers to feel comfortable shopping
* Maintain stock room
* Open and close the store
* Actively maintain a tidy sales floor
* Remain knowledgeable on products offered and discuss available options
* Cross sell products
* Team up with co-workers to ensure proper customer service
* Be a vital part of brand decisions with customer feedback and observations
* Proven work experience as a Sales Associate
* Basic understanding of sales principles and customer service practices
* Proficiency in Apple products and G-suite, Omni-channel POS systems
* Solid communication and interpersonal skills
* Customer service focus
* Ability to work in the store alone
* Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
* High school degree; BA/BS degree would be a plus
* Full Time.
* Pay Range: $22 - $24/ hour
* Health Care Plan (Medical, Dental & Vision)
* Retirement Plan (401k)
* Life Insurance (Basic, Voluntary & AD&D)
* Paid Time Off ( & Public Holidays)
* Short Term & Long Term Disability
* Training & Development
* Casual working environment
* Wellness Resources
Zippia gives an in-depth look into the details of Cuyana, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cuyana. The employee data is based on information from people who have self-reported their past or current employments at Cuyana. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Cuyana. The data presented on this page does not represent the view of Cuyana and its employees or that of Zippia.
Cuyana may also be known as or be related to Cuyana, Cuyana Inc and Cuyana, Inc.