Citizens Business Bank jobs - 905 jobs

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. The Portfolio Officer is responsible for assisting Portfolio Managers, Relationship Managers and Center Managers in the solicitation of new relationships along with the retention of existing relationships including loans and deposit accounts as well as other services and products offered by the Bank. The Portfolio Officer is involved in the analysis of customer/prospect business financial needs and opportunities, prospect/customer negotiations and internal presentation of credit and product requests. The Portfolio Officer is responsible for assisting the sales process with the sales team. Essential Duties & Responsibilities Provides sales and operational support to the sales teams in the Centers. Participates in all Center functions necessary to contribute to the achievement of Center earnings and growth objective that can be measured and actively participates in various community and civic activities in the Center Service area. Contributes significantly to meeting or exceeding the Center budgetary goals and ensures that deposit, loan and net income goals are met. Works with or through the Manager to ensure that all bank operating and lending policies and procedures are properly and promptly implemented and followed. Is compliant with all CBB policies and procedures to ensure a passing or better, Audit. Works with or through the Manager to ensure the Banks CRA policies and objectives are met for its assigned service area. Works independently, with or through Management of the Center's sales and service efforts to ensure retention and growth of existing relationships. Manage personal sales efforts that meet or exceed Center goals with a specific production goal based on experience and Center location. Provide, present and promote The Citizens Experience to all external and internal customers. Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations and interpret and draw bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills To perform this job successfully, an individual should have knowledge of Outlook Internet software; Microsoft Suite, Excel, HP Calculator, and Word Processing software. CERTIFICATES, LICENSES, REGISTRATIONS : Valid California Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary Range:$23.93 To $32.31 Hourly Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.

A premier financial institution is seeking a BSA Risk Advisor to ensure effective communication regarding financial crime risk controls. The ideal candidate will have over 7 years of compliance experience and a Bachelor's Degree in Finance or a related field. Responsibilities include acting as the primary point of contact for KYC matters and managing inquiries from business units. This position offers a base salary ranging from $85,000 to $150,000, depending on qualifications. #J-18808-Ljbffr

Posted Tuesday, November 4, 2025 at 8:00 AM People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Portfolio Manager (“PM”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with the SRM who owns the relationship of these accounts. PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank's other products and services. PM is expected to provide “best-in-class” service to these loan clients while following established Bank's policies and procedures. ESSENTIAL FUNCTIONS PM is to work closely with SRM(s) and Team Managers on the assigned loan portfolio by monitoring and managing the credit quality of such portfolio. Review to ensure each credit is properly risk rated based on the Bank's risk rating system. Maintain and grow existing client relationships, cross-sell Bank's other products and services. Specifically accountable for credit underwriting and origination of new credits from the existing client base, portfolio monitoring, renewals, amendments and annual reviews. Work with designated underwriter, loan assistants and other loan support staff to prepare the Credit Commitment Report (“CCR”) Reviews client's accounts and portfolios in order to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the Bank. Ensure compliance with Bank, regulatory and credit requirements with emphasis on best-in-class customer service while adhering to required timeframes from the client. QUALIFICATIONS Education: College graduate with major in related fields. Experience: 7-10 years of loan account relationship management experience, credit underwriting experience or a combination of both. Thorough knowledge of lending regulations and credit/underwriting practices. Must have strong loan portfolio management experience. Must possess strong loan negotiation (rates, terms, collateral requirements) experience. Must possess previous underwriting experience in the requisite area of commercial lending. Must have extensive knowledge and understanding of Bank's credit policy, risk management, underwriting requirements and loan servicing. Must have strong knowledge and understanding of commercial and specialty group banking products and services and have demonstrated ability to cross-sell such products. Skills/Ability: PC proficient. Excellent verbal and written communication skills. Bilingual (English/Mandarin or Cantonese) a plus but not required. Ability to work well independently to restructure loans and/or lines of credits. Must be organized and detail oriented and able to multi-task. Ability to work effectively in a fast paced, high production and team environment. Excellent time management skills and be accustomed to working with deadlines. Ability to assume responsibility and accountability for decision-making. Ability to communicate effectively with all levels of Bank personnel. OTHER DETAILS $130K - $170K / year Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster: Poster- English Cathay Bank endeavors to make ****************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at ************** or *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for identifying, developing, supporting and/or implementing new operational processes and systems that increase efficiency and effectiveness within branches and back-office units. Responsible for analyzing financial data and transactions to identify risks and opportunities for improvement. Planning, organizing, tracking, and controlling the efforts and resources of various moderate scope operations projects. Support user acceptance testing for banking applications, ensuring the new enhancements meet the business requirements and function as intended. Support the delivery of solutions that improve everyday business processes, meet set objectives and solve business problems within agreed upon schedule. ESSENTIAL FUNCTIONS Support Business Units reporting needs by gathering and analyzing data using Business Intelligence (BIC) for the purpose of identifying solutions for strategic business needs and/or operational requirements. Design and develop reports using Business Intelligence (BIC) to support the operations department in meeting operational and strategic reporting requirements. Maintain a library of model reports for various types of recurring or repetitive information gathering. Validate the integrity of reporting models and make changes as required. Compile data and prepare regularly scheduled or special management report requests. Assist with all aspects of systems related requests, including system testing and documentation. Manage the Business Change Request (BCR) process by guiding stakeholders through BCR forms submission, documentation for testing and validation and official sign-off for enhancements and changes. Open and monitor tickets with vendors such as FIS and Trustage for any IBS Insight and/or form issues. QUALIFICATIONS Education: College Graduate or equivalent experience required. Experience: Minimum three years of experience in banking/financial services. IBS Insight Deposit System knowledge including familiarity with BIC, TellerInsight, Sales Management and Deposit Origination functionality required. System testing experience required. Must have a good understanding of banking and branch operations. Skills/Ability: Analytical approach to research. Good understanding of project management concepts. Good organizational skills. Ability to communicate with staff at all levels. PC proficiency, including Excel, Word and PowerPoint. Ability to work with minimal supervision. Familiarity with branch and back-office functions, systems and related policies and procedures and regulatory issues. Ability to work independently and in a team environment. Ability to organize and coordinate multiple tasks. Detail oriented. Strong analytical, critical thinking along with written and verbal communication skills. Must show initiative, be self-motivated, and adapt well to a changing environment. Must be committed to seeking opportunities for improvement and possess the ability to achieve results despite challenges. OTHER DETAILS $74K - $82K / year Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in application and server administration, knowledge in system interdependencies, and understanding of data sets. ESSENTIAL FUNCTIONS Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure. Collaborate with other areas within the IT department to fulfill business requests. Perform application system maintenance such as installations, upgrades, and patching. Resolve and fulfill requests compliant to established Service Level Agreements. Regularly review system bulletins to ensure issues are identified, addressed, and communicated to appropriate parties timely. Build strong client service relationships across various levels of the organization. Ensure systems are secure through implementation of best practices and procedures, in accordance with FFIEC guidelines. Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow. Maintain application system supports documentation on a regular basis. Participate and contribute to scheduled Disaster Recovery exercises. Take ownership of maintaining recurring System State updates; ensure that documentation kept are accurate and concise. QUALIFICATIONS Education: BS Computer Science/Engineering or equivalent work experience required. Experience: Minimum three years of experience in an applications support position. Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred. Experience with PC, Microsoft office suite, business applications, vendor applications, and vendor management preferred. Experience in disaster recovery/application backup concepts and methods preferred. Skills/Ability: Ability to respond and reprioritize quickly to unexpected situations and initiate corrective action quickly. Must be detail oriented and possess strong written and verbal communication skills. Proven capability to effectively interface with dynamic development teams. Strong ability to multitask and be proactive. Ability to work independently with minimal instructions. Customer-centric mindset OTHER DETAILS $33.65 - $39.90 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS $26.44 - $31.25 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for the creation of in-depth analyses of bank CRA performance, including recommendations on how to improve performance - lending, investments, and services. Acts as a backup for other department positions when others are out of the office. Represents the Bank at various community events and fundraisers, acts as a champion for the CRA team at internal meetings and/or events. Assist with participating in CRA service activities and other assignments that contribute to the implementation and maintenance of an effective CRA Compliance Program for the Bank. ESSENTIAL FUNCTIONS Acts as a backup for other department positions when others are out of the office (Analysts and Assistant Manager) when needed. Perform secondary reviews and ensure accuracy of CRA data as necessary for the three CRA performance tests. Ensure that all department policies and procedures are updated in a timely manner. Represent the Bank and CRA team at various community events and bank sponsored events. Along with the SVP, Director of Community Development, be actively involved in the annual Risk Control Self-Assessment. Monitor reports and prepare quarterly performance analysis, annual self-assessment, strategic plan, and annual loan goals. This documentation will be presented by the SVP, Director of Community Development at the Risk & Compliance Committee, Enterprise Risk Management and Internal Control Committee meetings. Coordinate the preparation and distribution of meeting materials for the Community Advisory Committee meetings. Prepare and distribute meeting minutes for these meetings as well as be a regular attendee at these meetings. Take a very active role in the implementation of various special projects that will positively impact the CRA program, such as the Dodd Frank Section 1071, and changes to CRA regulations. Perform other special projects, as assigned by the SVP, Director of Community Development to include but not limited to the declined small business loan referral program and Supplier Diversity. Maintain current information for the Intranet, Public File, Bulletin, forms and charts. Assist with CRA activity performance tracking in other areas as needed. Complete assigned training courses in a timely manner. QUALIFICATIONS Education: Bachelor's degree is preferable in Business, Accounting, or Finance. Experience: Minimum of three years of banking experience. Some working knowledge of accounting or loan underwriting. CRA knowledge is a plus. Knowledge of CRA software and SharePoint preferred. Skills/Ability: Strong computer skills; proficient with Microsoft Office products. Takes initiative, works independently with minimal supervision, and consistently meets deliverable dates. Professional, able to effectively interact with all levels of the Bank as well as with external partners. Good organization and analytical skills. Excellent verbal and written communication skills. Highly organized, results-oriented with strong attention to detail and good follow-through skills. Enthusiastic and self-motivated. Willingness to work overtime occasionally to accomplish and meet deadlines, and to attend CRA activities. Ability to work offsite to perform service hours and attend CRA activities. OTHER DETAILS $33.65 - $48.08 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The nCino Business Systems Analyst has a crucial role in supporting the bank's utilization and adoption of the nCino application system. This position involves collaborating with various banking teams to enhance the implementation and support commercial lending and deposit origination processes. This role serves as a liaison between business and technology teams to ensure that business objectives are met through effective solutions and testing strategies. Furthermore, this position works closely with supporting nCino business and technology teams to ensure system changes and implementations are deployed accordingly. ESSENTIAL FUNCTIONS Apply best practice techniques to perform basic administration of nCino using Salesforce's comprehensive configuration tools. Diagnose and resolve end user issues in a manner that exemplifies Cathay Bank's high standards of client service. Design and maintain custom reports, dashboards, and processes to facilitate comprehensive data analysis and provide strategic business insights. Conduct thorough testing of IT-related configuration changes in nCino and document in accordance with the established change management process to ensure adherence to quality control standards. Manage the Business Change Request (BCR) process by guiding stakeholders through BCR forms submission, documentation for testing and validation, and official sign-off across environments for enhancements and changes. Open and monitor tickets with third-party vendors including nCino, Sandbox Banking, and Informatica to resolve issues involving middleware integration and nCino core functionality. Collaborate with the institution's managed services vendor to track current projects and feature updates. Assist in the creation and upkeep of a centralized repository for routine nCino system administration procedures such as service account maintenance and regular monitoring of integration processes. Develop an nCino release and middleware update management strategy to track major release schedules across all integration platforms to ensure system versions are up to date and tested. Maintain nCino UAT Sandbox refresh checklist to ensure functionality of nCino's test environment. Keep informed on the latest developments and recommended best practices by consulting resources available through nCino Community knowledge articles and nCino University courses. Assist the Access Security department with managing user access. Process and deliver report requests from the Internal Audit department. Coordinate and schedule meetings with internal and external partners as needed. QUALIFICATIONS Education: Bachelor's degree in a business or technology field or equivalent work experience. Experience: 1-3 years of experience in an enterprise IT role or technical related role required. Strong overall technical background. Experience with ticketing systems. Proficiency in data manipulation or data-related applications. Experience with nCino or Salesforce, preferred. Experience with ServiceNow, preferred. Banking background and experience, preferred. nCino Administrator Certification, preferred. Salesforce Administrator Certification, preferred. Skills/Ability: Strong problem-solving skills. Ability to communicate effectively with both internal and external stakeholders. Ability to create and maintain documentation for technical processes and configurations. Ability to adhere to compliance regulations and policies. Ability to understand business processes, industry trends, and strategic goals. OTHER DETAILS $70K - $90K / year Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Under some supervision and following established policies and department procedures, responsible for closing Business Banking Group various loan types and providing support to assigned Loan Officers in processing deals, client service, and loan/covenant monitoring. ESSENTIAL FUNCTIONS Support designated officer in ordering appraisal report, title related activities, environmental report, credit report, UCC search, property profile and all other loan processing related activities, etc. Collect and input data, loan structures, covenants, borrower's information to nCino including loan related documents for Imaging purposes. May assist in underwriting less complex new and renewed credits, modifications, and amendments. Assist in routine portfolio monitoring activities such as updating financial reporting, exception items, and follow up outstanding items including insurance. Coordinate among departments to ensure a smooth closing process from ordering loan documents to boarding loans. Prepare required disclosure information within designated time frames. Provide quality client service and follow up on any outstanding items. Assist designated officer in daily assigned tasks, including coaching and training loan assistant as needed. Ensure compliance with bank regulatory and credit requirements with emphasis on quality client service while adhering to given deadlines and policies. QUALIFICATIONS Education: College graduate in accounting, finance, or business preferred but not mandatory. Experience: Minimum of two years of experience in commercial lending. Escrow experience strongly preferred. nCino experience is a plus. Knowledge of general bank credit underwriting policies. Skills/Ability: Windows, Word, Excel, and Outlook proficiency. Good verbal and written communication skills. Bilingual (English and Mandarin/Cantonese) a plus. Organized and detail oriented. Ability to manage loan funding/closing and complex loan issues. Ability to work effectively in a fast-paced, high-production environment. Strong financial analysis and accounting skills. OTHER DETAILS $24.04 - $31.25 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

A leading financial institution is seeking a Vice President for their Growth & Middle Market Technology Banking team in Menlo Park, California. This role focuses on credit analysis and transaction origination for technology companies. Candidates should have over 5 years of experience in credit risk functions, with strong financial modeling skills and an ability to manage complex transactions. This full-time role offers competitive compensation and benefits, along with a hybrid work model. #J-18808-Ljbffr

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. The FSR is responsible for selling the bank's products and services to existing and new prospects. The FSR is responsible for the new accounts function of the Business Financial Center, identifies sales opportunities, makes appropriate referrals and meets or exceeds personal sales goals and achieves banks cross-sales goals. The FSR is responsible for retaining and developing good commercial business relationships that lead to business checking accounts and other service products offered by the Bank. The FSR assists management of the Center to ensure retention of existing relationships and growth of new relationships. Essential Duties & Responsibilities: Complies with and stays abreast of all policies and procedures, federal and state laws applicable to his or her job. Must be certified in the Financial Sales Representative Program and participate in the Sales Incentive Program. Opens new accounts and maintains existing accounts according to the established policies and procedures of the Bank. Consults with customers and prospects to identify products and services that will meet the customer/prospect financial objectives. Sell and cross sell bank products and services to existing and potential customers. Participate in all Center functions necessary to contribute to the achievement of the center earnings and growth objective. Encouraged to participate in various community and civic activities in the center service area to enhance customer relationships and attract new business. Telemarketing existing and potential customers for account servicing and additional sales opportunities. Assist with the management of the center sales and service efforts to ensure retention of existing relationships and growth of new relationships. Pursues the appropriate follow up for new and existing relationships within the Business Financial Center. Participates in sales meetings and training programs to obtain and refine product knowledge and selling skills. Ensures proper documentation requirements are met for all accounts maintained by the Business Financial Center. Utilizes Chexsystems and OFAC as a part of the new accounts opening procedures. Process and maintain accurate CIP information. Demonstrates a thorough working knowledge of the Bank's established policies and procedures. Commitment to teamwork and a focus on delivering The Citizens Experience. Actively participates in Products Knowledge and The Citizens Experience. Other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); and a minimum of one year of new accounts experience in a financial institution similar to ours. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary Range:$20.00 To $22.12 Hourly Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Responsibilities Branch management and accountability: Management of and total accountability for a branch office in meeting administrative, compliance, operational, sales and service, and profitability objectives of the bank. Business development and client service: Make regular business development calls to solicit new business (loans, deposits) or improve services to clients. Oversee and/or train/guide staff to provide clients with appropriate bank products and services. Ensure staff provide continuous quality service to clients. Represent the bank in the community through involvement in various civic and charitable activities. Ensure compliance with the bank's policies and procedures. Maintain non-discriminatory practices in business. Perform miscellaneous duties as assigned. Performance planning and sales: Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff. Assess sales results of the branch. Work with marketing dept. to develop sales programs and/or campaigns. Hold weekly sales/service meetings for briefings and debriefings. Motivate staff to solicit sales and give commendable service. Supervise training of staff on product knowledge, sales and service techniques. Provide clients with appropriate bank products and services to meet the clients' needs. Build/enhance business relationships with clients. Lending responsibilities: Make business development calls to solicit loans. Maintain, promote, enhance business relationships with clients. Administration responsibilities: Set annual budget and business goals for the branch. Monitor monthly income and control expenses of the branch. Ensure a satisfactory branch overall audit. Monitor performance of staff under the manager's direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management. Arrange for appropriate training and cross training of staff when needed. Address and resolve human resource issues when needed. Understand personnel policies and procedures and treat staff fairly. Operations responsibilities: Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines. Ensure a satisfactory branch audit is met. Authorities: Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items. Sign official checks and other documents. Provide signature guaranty. Have authority to directly resolve errors and client complaints. Hire and fire staff with the concurrence of senior management and Human Resources department personnel. Qualifications Education: College degree in business or finance preferred. Experience: At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred. Good knowledge of commercial lending products. Thorough knowledge of federal/state and IRS regulations. Skills/Ability: Leadership qualities: ability to plan, organize, motivate, supervise, and delegate. Ability to create a team environment. Accountable; ability to make decisions and assume responsibility for those decisions. Strong sales and sales management ability. Ability to exercise sound judgment. Excellent interpersonal and verbal/written communication skills. Interpersonal skills necessary to conduct business development calls. Bilingual Mandarin or Cantonese preferred. Other Details Salary: $80K - $100K / year. Pay determined based on job-related knowledge, skills, experience, and location. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It includes medical, dental, vision, life, long-term disability insurance, flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster: Poster- English Cathay Bank endeavors to make ****************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at ************** or *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Documentation, Closing & Funding Department is responsible for preparing commercial loan documentation in LaserPro or reviewing attorney prepared loan documents, drafting Lender's Instructions, and coordinate loan closing ensuring that all the loan documents are properly executed, and all loan terms/conditions are fulfilled and collateral perfection within allowed timeframe. ESSENTIAL FUNCTIONS Create LaserPro loan documents for all simple commercial loans (i.e. CRE loans, simple C&I, Working Capital loans, SBA 504,). Review attorney prepared loan documents prior to borrower signing to verify inclusion of Cathay Bank standard provisions, covenants, and other wording in accordance with approval. Validate the receipt of the loan and borrower supporting documentation and that the request follows conditions appearing in loan approval, Bank's policies, procedures, and Federal, State, and other regulatory requirements. Communicate and resolve any supporting documentation issues or questions/clarification on the conditions/wording appearing in loan approval with Lending Unit and/or Cathay legal counsel. If applicable, create escrow closing instruction and pre-closing conditions and any other conditions required for Lender/Borrower information. Receive signed loan documents and perform closing and funding activities including ensuring all loan documents are properly executed by authorized signer and reviewed/signed by Account Officer. Process wire request, remit funds to pay off other lender, obtain Deed of Trust recording confirmation, order tax contracts, UCC filing, set up and maintain tickler and monitoring databases (such as Stucky). Respond to internal and external inquiries in a timely and satisfactory manner (i.e. Lending Units, Loan Servicing, and legal counsel). Track trailing documents (such as recorded Deed of Trust, UCC Filings, and Title policy, etc.). Accept assigned tasks or duties as deemed appropriate by supervisor/manager. QUALIFICATIONS Education: College graduate with major in accounting or business preferred. Experience: 2+ years preparing commercial loan documents and closing/funding commercial loans or experience with commercial lending. Experience generating loan documents using LaserPro is a plus. Skills/Ability: PC Proficient. Strong verbal and written communication skills. Organized and detail oriented. OTHER DETAILS $23.08 - $26.92 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Assist Financial Advisor (FA) with all administrative related tasks. Provides sales, processing, operational, administrative, and customer service support to Financial Advisor. Assist in the coordination of activities, travel arrangements, scheduling conferences/meetings, managing Financial Advisor's calendar, and other projects as assigned. Act as a liaison between the client, Financial Advisor, and back office. ESSENTIAL FUNCTIONS Answer telephone calls (responding, screening, and delegating calls as appropriate), and provide other assistance to callers if possible. Manage Financial Advisor's calendar and schedule appointments. Arrange customer seminars and branch employee training. Assist in coordinating activities, prepare presentation materials, and support Financial Advisor for business-related functions. Prepare requested reports. Process documents, open client account, and upload to Smartworks Docupace. Assist Financial Advisor in marketing activities, use MarketingCentral and maintain client relationship management database. Establish and maintain customer files. Help Financial Advisor prepare for auditing. QUALIFICATIONS * Education: College degree with business classes preferred but not mandatory. * Experience: 2-5 years of applicable administrative experience required. * Skills/Ability: Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook); strong communication and presentation skills; excellent follow-up and organizational skills; ability to work successfully both independently and as a team player. Be well organized, detail-oriented, manage multiple tasks and priorities, and have excellent customer service and computer skills. OTHER DETAILS Without License: $20.00 - $21.63 / hour With License: $21.64-$25.00 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY This position is responsible for ensuring that the Bank's Security operations and preventive controls are managed and maintained in accordance with established Information Security policies, standards and procedures, published regulations and industry best practices. Primarily responsible for the constant review of vendor security controls in comparison with policies and industry frameworks, risk assessments, determination of control gaps and their remediation. ESSENTIAL FUNCTIONS Performs vendor security risk assessments to determine inherent risk on proposed projects and assesses vendor security controls to determine residual risk. Evaluates the potential exposure to application security risks and threats based on industry security frameworks and recommends appropriate mitigation. Assesses security practices including Information Security governance, Identity and access control, Incident monitoring and response, Vulnerability assessment and Penetration tests, Network Security and Endpoint Security, among others. Acts as liaison with Third Party Risk Management, Information Technology and business department Relationship Managers related to vendor risk assessments. Reports information security risks and follows-up remediations. Remediates audit and regulatory findings and recommendations related to Information Security and Vendor Risk Management. QUALIFICATIONS Education: College degree in Information Technology or Information Security or equivalent; Security+, SSCP, CISSP, CISM or similar information security certifications preferred. Experience: Minimum two years of experience in Information Security Risk, Information Security Operations or Security Auditing. Proven experience on third-party risk management and vendor security assessments. Working knowledge of security practices such as Endpoint Security, Network Security, Security Operations and Security Governance required. Experience working with Vendor Risk Management (VRM) applications preferred. Skills/Ability: Proven ability to initiate and manage projects. Excellent communication and problem-solving skills. Strong inter-personal communication and collaboration skills. Self-starter, highly motivated, and able to work with general supervision. OTHER DETAILS $28.84 - $33.65 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Incumbent is responsible for performing imaging functions in a production environment. This process would include filing, packaging, shipping, cataloging, scanning, indexing and other imaging related functions. Incumbent is required to meet the minimum processing volumes and quality standards established by management. These standards are reflected in the Service Level Agreements (SLA) for the identified documentation, for example: Branch Signature Cards are scanned within one business day of receipt. Management may modify those standards in support of the various and diverse documents presented for imaging. ESSENTIAL FUNCTIONS Perform the following production activities to meet productivity standards: Resolve problems regarding corrections, missing information and clarification of requests. Receipt and imaging of documents received from the branches such as signature cards, POA and other identified documentation in accordance with approved SLA's. Receipt and tracking of newly booked loan files from the lending units ensuring that all credit and loan document files are imaged in accordance with approved SLA's. Prepare documents for imaging. Scan and index documents. Perform Quality Control process (Call Back Verification) that includes but is not limited to image quality, accuracy of image, and accuracy of indexing of documents as backup. Upload imaged documents received from lending units, branches, and other departments to FCM according to each document type. Merge files when necessary. Track and log volume of incoming request types daily. Manage incoming volume on departments shared drive daily and index misc. documents. Create folders for new loans and label according as new loan documents are received, ensuring all original loan docs are indexed correctly and quality control has been performed. Send confirmation to branches once the request is complete and the quality control review has been completed. Pack and label completed indexed documents in secure area to be securely filed. Responsible for new loan legal document tracking and indexing as received by the mortgage dept. Process requests and inquiries from the Imaging Email Box or Imaging Share Drive, such as merge files, set up new folders in loan files, review documents to ensure information is correct and data fields are appropriately checked, index miscellaneous documents for special request, and manage incoming volume on departments shared drive daily and index misc. documents. Assist with special projects as needed. QUALIFICATIONS Education: High school diploma required. Experience: Prior office experience including filing. General knowledge of loan documentation or deposit documentation desired. Skills/Ability: Attention to detail and perform to a high level of accuracy. PC proficient in MS Office Word, Excel and Outlook. Ability to work in a repetitive high volume production environment. Be able to lift heavy items (minimum 50 pounds) throughout the day. Use an available dolly or cart when necessary. OTHER DETAILS $20.00 - $21.63 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Job DescriptionExact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. The Credit Officer III has prior experience and expertise in credit analysis, with an understanding and ability to handle financial statement, tax return and cash flow analysis for businesses and individuals. Based on the credit request and analysis of the business or individual, the Credit Officer provides the bank with an accurate, clear and concise written credit request (report of Credit Extended- RCE). The Credit Officer III will have the ability to work on the most complex credits. May assist and train junior credit officers/trainees to obtain/increase the understanding of the credit analysis process and improve credit skills. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job. Provide, present and promote The Citizens Experience to all external and internal customers. Review credit request/file for completeness. Spread financial statement and/or tax returns. Evaluate a credit request and formulate questions, if necessary to complete Report of Credit Extended (RCE). Prepare an accurate, clear and concise RCE. If credit request does not fit within the bank's standard lending policy and procedures, refer to other bank departments. Discuss credit requests with branch personnel and Credit Management Division. Assist and/or train junior credit officer/trainees to obtain/increase the understanding of the credit analysis process and improve credit skills. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A) from four year college or university; a minimum of ten years related experience and/or training; or equivalent combination of education and experience. A Master's Degree or equivalent is preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate frequently is required to use hands to finger, handle, or feel. The associate is occasionally required to walk and reach with hands and arms. The associate must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary Range:$104,061.00 To $150,888.00 Annually 40 hours per week.

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. Reporting directly to the CIO, the AI Productivity Specialist will lead the Bank's enterprise adoption of Microsoft Copilot for the enterprise; this includes Copilot Chat (free), the licensed version of Copilot, and Copilot Studio. This role will design and deliver training in partnership with HR, curate role-based use cases and prompts, and manage the Bank's internally hosted AI Innovation Hub. The ideal candidate blends strong Microsoft 365 expertise with change management, communications, and compliance awareness to drive secure, measurable productivity gains across all divisions and job roles. ESSENTIAL DUTIES and RESPONSIBILITIES Independently designs and executes enterprise-wide rollout plans for Copilot Chat, Microsoft 365 Copilot, and Copilot Studio. Defines enablement roadmaps, pilot frameworks, readiness benchmarks, and scaling strategies, applies sound judgement to tailor approaches for diverse business units. Exercises discretion in developing role-specific learning paths and instructional materials (e.g., decks, guides, videos) that align with organizational goals. Evaluates training effectiveness and refines content based on feedback and evolving needs. Serves as the principal architect and curator of the Bank's intranet-based Copilot resource center. Determines content priorities, structure, and updates to ensure relevance, accuracy, and strategic alignment with enterprise AI initiatives. Partners with stakeholders across divisions to identify, assess, and document high-value Copilot use cases. Applied independent judgement to vet and publish Copilot Agents and prompt libraries that reflect operational controls and workflow optimization. Provides expert level coaching on prompt engineering, ethical AI usage, and secure deployment practices. Serves as the primary point of contact for Copilot-related inquiries, offering tailored guidance that reflects nuanced understanding of business priorities. Independently plans and executes enterprise communication campaigns (e.g., newsletters, demos, town halls) that promote Copilot adoption. Recognizes champions and fosters a culture of responsible innovation through targeted messaging and engagement strategies. Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job. Provide, present, and promote The Citizens Experience to all external and internal customers. Other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in computer science or a related discipline from a four-year college or technical school or 1-2 years of job-related experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to apply simple math concepts to add, subtract multiply, and divide whole numbers using a PC or calculator. REASONING ABILITY Ability to define GenAI use cases to address inefficiencies in processes, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. COMPUTER SKILLS Knowledge of Artificial Intelligence and Generative Artificial Intelligence Experience working with GenAI solutions (Copilot, ChatGpt, Gemini, etc.) Experience with Microsoft 365 Copilot and Copilot Studio preferred Microsoft 365 product stack knowledge a plus CERTIFICATES, LICENSES, REGISTRATIONS None required. OTHER SKILLS and ABILITIES Thorough understanding of Generative Artificial Intelligence Strong oral and written communication skills evidenced by a background in preparing comprehensive documentation incorporating complex information. Highly detail oriented with strong organizational skills. Ability to work with third party vendors, in-house technology partners, or peers within the bank Ability and desire to work in a fast-paced environment. Proven ability to work independently and in a team environment with minimal supervision. The incumbent should be self-motivated with strong decision making and communication skills. Ability to plan, revise and execute project work plans as appropriate to meet changing needs and requirements. Strong problem-solving skills across both process and technical domains. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. The Corporate Treasurer's responsibilities include the purchase and sale of investment securities, investment portfolio management, liquidity and cash management, and asset and liability management. ESSENTIAL DUTIES AND RESPONSIBILITIES Complies with, and stays abreast of, all policies and procedures, federal and state laws applicable to the job. Manages and develops direct reports, promoting teamwork, collaboration, and continuous improvement. Acts as Vice-Chair of the Management's Asset Liability Committee (ALCO) Manages the Bank's investment portfolio, in conjunction with CFO and ALCO, by establishing policies and strategies for the investment portfolio, including the following responsibilities: Portfolio analysis Trade execution and processing within bond accounting systems Credit analysis Broker approval and on-going monitoring Management reporting Provides for the daily liquidity needs of the bank through the management of cash and due from accounts, security settlements, payment draw downs, public funds, wholesale deposits, and borrowings. Develops and tests liquidity contingency plans under various degrees of severity, working with the quantitative modeling team to model various strategies Manages daily collateral needs of the Bank for pledging and borrowing Manages the Bank's correspondent banking relationships and accounts Manages the Bank's interest rate risk, in conjunction with CFO and ALCO, including collaboration with the quantitative modeling team to model various strategies Manages strategies and performance of derivative instruments within established policies and procedures Provide, present, and promote the Citizens Experience to all external and internal customers. Other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has supervisory responsibilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's Degree in Accounting, Finance, Economics, Statistics, or another related field of study is required. 10 or more years of work experience in related areas associated with treasury management, including 5 or more years in banking. 3 or more years of experience managing staff of at least 2 employees. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations and bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. COMPUTER & SOFTWARE SKILLS To perform this job successfully, an individual should have experience working with a Bloomberg Terminal, as well as strong knowledge of Microsoft Office including Word, Outlook and Excel software. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; and use hands and fingers to handle or feel. The associate is occasionally required to reach with hands and arms, and stoop, kneel, crouch or crawl. The associate is regularly required to operate a computer keyboard, mouse, calculator and telephone and reach with hands and arms. The associate must occasionally lift and/or move up to ten (10) pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is usually moderate. Salary Range: $191,292.00 To $286,938.00 Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.