District Support Pharmacist - FT
CVS Health job in San Antonio, TX
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.
As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team.
The DSP's responsibilities include, but are not limited to:
+ Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
+ Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap
+ Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation
+ Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty
+ Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues
+ Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
+ Supporting the effective management of pharmacy inventory in all pharmacies worked by following-and guiding the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
+ Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
+ Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
+ Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues
**Required Qualifications:**
+ Active Pharmacist License in the state where the Store is located
+ Active National Provider Identifier (NPI)
+ Not on the DEA Excluded Parties list
**Essential Functions:**
+ Ability to travel within a reasonable radius to support market staffing as business needs require
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.
CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW (****************************************************************** and EEO IS THE LAW SUPPLEMENT (*************************************************************** . We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague (AdviceCounsel@cvshealth.com) Relations team at ******************************** .
**Anticipated Weekly Hours**
35
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$60.00 - $76.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pharmacy Intern - Grad
CVS Health job in San Antonio, TX
You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.
**Position Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Graduate Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.
As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered.
As tenure and readiness increase, you will take on greater accountability for supporting the management, oversight, and operations within the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
+ Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
+ Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Graduate Pharmacy Intern may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about vaccines and answering questions to obtain informed consent
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
**Required Qualifications:**
+ PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
+ Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
+ Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
+ Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function
+ Ability to work in home store, and across the market in other locations, to meet business needs
+ Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
**Pay Range**
The typical pay range for this role is:
$19.75 - $42.00
Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.
We anticipate the application window for this opening will close on: 06/07/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pharmacy Customer Service Associate
San Antonio, TX job
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Community Management Intern
San Antonio, TX job
Job Objectives * Learn to provide an extraordinary customer experience in retail store setting. * Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. * Models and delivers a distinctive and delightful customer experience.
Job Responsibilities/Tasks
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Learn from store, pharmacy, district manager, competitors and customers/patients
* Engage in a kick-off and day of service activity
* Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
* Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
* Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
* Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
* Engage in weekly meetings with store manager or pharmacy manager
* Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Complete evaluation of internship program upon completion.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes E-learnings and special assignments requested by Manager.
* Shadow district leader for the specified time
Communications
* Reports customer complaints to management.
* Assists Store Manager in planning and attending community events.
Basic Qualifications
* Should be a Student beginning or completing Senior year towards a Bachelor's degree
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
* Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.50 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Shift Lead
San Antonio, TX job
+ Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Responsible for holding store keys to open and close without management as necessary.
+ Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
+ Assist with ensuring the Outdate program is followed with team members.
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Assist at Pharmacy out window as requested.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Responsible for bag checks of team members before leaving the store.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager.
**Communications**
+ Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
+ Reports disciplinary issues and customer complaints to management.
**Job ID:** 1717495BR
**Title:** Shift Lead
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 7802 WURZBACH RD,SAN ANTONIO,TX,78229
**Full District Office Address:** 7802 WURZBACH RD,SAN ANTONIO,TX,78229-04448-02458-S
**External Basic Qualifications:**
+ One year of prior leadership, supervisory, or retail key holder work experience.
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
+ We will consider employment of qualified applicants with arrest and conviction records.
+ Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 02458-SAN ANTONIO TX
**Pay Type:** Hourly
**Start Rate:** 17
**Max Rate:** 20
Photo Specialist
Boerne, TX job
* Provides customers with courteous, friendly, fast, and efficient photo service and information. * Models and delivers a distinctive and delightful customer experience. * Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments).
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Has working knowledge of store systems and store equipment.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
Beauty and Wellness Consultant
New Braunfels, TX job
Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
Job Responsibilities/Tasks
Customer Experience
Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
Engages with omni-channel solutions to enhance customer engagement/experience.
Locates products in other stores or online if unavailable in the store.
Operations
Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.
Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
Implements company asset protection procedures to identify and minimize profit loss.
Processes sales for customers and/or employee purchases on cash register.
Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
Has working knowledge of store systems and store equipment.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments as assigned.
Training & Personal Development
Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.
Maintains knowledge of competition, new product/brand launches, and overall industry trends
Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
Attends training and completes e-learning modules requested by Manager or assigned by Corporate.
Maintains professional appearance and image in compliance with company guidelines at all times.
Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.
Works collaboratively with Store Leadership to review goals and maintain product knowledge.
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care
Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
Knowledge of products and brands in order to engage and meet the needs of the customer.
Experience building and maintaining relationships within a team.
Basic level PC/tablet skills.
Requires willingness to work flexible schedule including evenings, weekends, and holidays.
Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
Experience demonstrating makeup application and providing makeovers to customers.
Experiencing selling Prestige brands.
Degree from Beauty School.
Experience with another retailer in the form of an Externship.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Emerging Store Manager
New Braunfels, TX job
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.
Operations
Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.
Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Bachelor's Degree .
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Pharmacy Manager
San Antonio, TX job
What Health System Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.
Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.
Job Summary
PAM Rehabilitation Hospital of San Antonio at Thousand Oaks is a new rehabilitation facility being opened by PAM and will be the fourth acute care rehabilitation hospital in the San Antonio area under the PAM Health umbrella. There are also two Long Term Acute Care facilities in San Antonio owned by PAM Health. This facility will service the north central San Antonio in the heart of the Thousand Oaks community.
The Manager, Pharmacy coordinates, directs, manages, facilitates, and oversees the execution and evaluates all administrative and clinical activities. Through the optimization of procedures, this role ensures consistent and efficient delivery to control costs, minimize waste, optimize customer relationships and deliver positive patient outcomes while maintaining compliance with Federal and state regulatory agencies. Along with maintain inventory control and budget, this role is responsible for staffing, monitoring staff activities, performance and achievement of individual and departmental goals.
Responsibilities
* Plans, coordinates, directs and evaluates all clinical activities as delegated by the Director of Pharmacy, including supervision of refilling machines, medical prescriptions database entries and dispatch of medicines.
* Plans, coordinates, directs and evaluates all administrative activities as delegated by the Director of Pharmacy, including scheduling of pharmacy technicians tasks, monitoring process compliance and monthly reporting.
* Implements process and procedures to comply with regulations for medicine handling including reception and storage of medicines, inventory and expenses controls.
* Manages day to day activities of the pharmacy technicians and monitors their performance to meet departmental goals.
* In the absence of medicines, communicates with nursing, doctors and administrative areas to provide alternatives and also makes and/or supervises preparation of interveinal drugs.
* Maintains pharmacist's certifications and maintenance of database privileges and access controls to medical records.
* Provides pharmaceutical care to patients as a staff pharmacist.
* Assesses and maintains pharmacy inventory and executes necessary orders, including reviews, to maintain optimal supply and ongoing availability of drugs, identifying and procuring alternative drugs to mitigate risks, when necessary.
* Leads processes for hiring of pharmacy staff, onboarding, and performance management, including leadership of competency evaluations process and documentation.
* Manages internal workflows of acute pharmacy, including optimization of staffing and scheduling to maintain best-in-class and streamlined pharmacy operations.
* Participates in meetings and provides insight to hospital committees to ensure coordination among cross-functional groups.
* Assists in execution of plans for lowering costs, increasing efficiency and driving profitable growth to support strategic business objectives in the acute pharmacy business.
* Assumes responsibility for Quality Assurance monitoring and completing End of the Month reports as assigned by the Director of Pharmacy.
* Other duties as assigned.
Qualifications
* Bachelors degree in pharmacy or PharmD.
* Must be a "good standing" licensed Pharmacist in the state of Texas.
* Must be IV certified.
* Inpatient/hospital experience preferred.
* Management experience preferred.
* Computer savvy to learn and perform successful operation of multiple pharmacy information systems.
* Proficient with Microsoft Office (Excel/PowerPoint/Word).
* Ability to see, hear, write, and speak clearly in order to communicate with customers and health care professionals.
* Excellent planning, organizing and leadership skills.
* Strong customer orientation and negotiation skills.
* Ability to work on call or be in an on call rotation.
* May require vendor credentialing.
What is expected of you and others at this level
* Coordinates and supervises the daily activities of operations or business staff.
* Administers and exercises policies and procedures.
* Ensures employees operate within guidelines.
* Decisions have a direct impact to work unit operations and customers.
* Frequently interacts with subordinates, customers, and peer groups at various management levels.
* Interactions normally involve information exchange and basic problem resolution.
Anticipated salary range: $111,500 - $175,340.
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 02/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-SO1
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyPharmacy Technician
CVS Health job in Alamo Heights, TX
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Job Purpose and Summary:At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work.
We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health.
Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store.
Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience.
Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations.
Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines.
Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.
e.
, production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.
g.
, immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications:Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state, click here to learn more.
Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus:Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation:Actively look for ways to help people, and do so in a friendly manner Notice and understand patients' reactions, and respond appropriately Communication Skills:Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning:Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution:Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands:Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs.
of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs.
of force; Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or ManagerPreferred Qualifications: 1-3 years previous experience as a Pharmacy TechnicianPrevious experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours20Time TypePart time Pay RangeThe typical pay range for this role is:$16.
00 - $24.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 03/17/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Community Management Intern
San Antonio, TX job
Job Objectives
Learn to provide an extraordinary customer experience in retail store setting.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Job Responsibilities/Tasks
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Learn from store, pharmacy, district manager, competitors and customers/patients
Engage in a kick-off and day of service activity
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Engage in weekly meetings with store manager or pharmacy manager
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Complete evaluation of internship program upon completion.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes E-learnings and special assignments requested by Manager.
Shadow district leader for the specified time
Communications
Reports customer complaints to management.
Assists Store Manager in planning and attending community events.
Should be a Student beginning or completing Senior year towards a Bachelor's degree
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Willingness to work flexible schedule, including evening and weekend hours.
Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.50 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Customer Service Associate
Boerne, TX job
* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
* Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
+ Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Responsible for holding store keys to open and close without management as necessary.
+ Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
+ Assist with ensuring the Outdate program is followed with team members.
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Assist at Pharmacy out window as requested.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Responsible for bag checks of team members before leaving the store.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager.
**Communications**
+ Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
+ Reports disciplinary issues and customer complaints to management.
**Job ID:** 1724056BR
**Title:** Shift Lead
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1223 S MAIN ST,BOERNE,TX,78006
**Full District Office Address:** 1223 S MAIN ST,BOERNE,TX,78006-02813-05765-S
**External Basic Qualifications:**
+ One year of prior leadership, supervisory, or retail key holder work experience.
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
+ We will consider employment of qualified applicants with arrest and conviction records.
+ Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05765-BOERNE TX
**Pay Type:** Hourly
**Start Rate:** 17
**Max Rate:** 20
Beauty and Wellness Consultant
New Braunfels, TX job
**Job Objectives** Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
+ Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
+ Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
+ Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
+ Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
+ Engages with omni-channel solutions to enhance customer engagement/experience.
+ Locates products in other stores or online if unavailable in the store.
**Operations**
+ Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
+ Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.
+ Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
+ Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
+ Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
+ Implements company asset protection procedures to identify and minimize profit loss.
+ Processes sales for customers and/or employee purchases on cash register.
+ Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
+ Has working knowledge of store systems and store equipment.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments as assigned.
**Training & Personal Development**
+ Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.
+ Maintains knowledge of competition, new product/brand launches, and overall industry trends
+ Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
+ Attends training and completes e-learning modules requested by Manager or assigned by Corporate.
+ Maintains professional appearance and image in compliance with company guidelines at all times.
+ Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.
+ Works collaboratively with Store Leadership to review goals and maintain product knowledge.
**About Walgreens**
Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1678201BR
**Title:** Beauty and Wellness Consultant
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 1160 S BUSINESS IH 35,NEW BRAUNFELS,TX,78130
**Full District Office Address:** 1160 S BUSINESS IH 35,NEW BRAUNFELS,TX,78130-05715-06337-S
**External Basic Qualifications:**
+ High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care
+ Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
+ Knowledge of products and brands in order to engage and meet the needs of the customer.
+ Experience building and maintaining relationships within a team.
+ Basic level PC/tablet skills.
+ Requires willingness to work flexible schedule including evenings, weekends, and holidays.
+ Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
+ Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
+ Experience demonstrating makeup application and providing makeovers to customers.
+ Experiencing selling Prestige brands.
+ Degree from Beauty School.
+ Experience with another retailer in the form of an Externship.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06337-NEW BRAUNFELS TX
**Pay Type:** Hourly
**Start Rate:** 16
**Max Rate:** 21
Emerging Store Manager
New Braunfels, TX job
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1721976BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1210 N BUSINESS IH 35,NEW BRAUNFELS,TX,78130-03239-09394-S
**Full District Office Address:** 1210 N BUSINESS IH 35,NEW BRAUNFELS,TX,78130-03239-09394-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09394-NEW BRAUNFELS TX
Pharmacy Manager
San Antonio, TX job
**_What Health System Pharmacy contributes to Cardinal Health_** Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.
Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.
**_Job Summary_**
PAM Rehabilitation Hospital of San Antonio at Thousand Oaks is a new rehabilitation facility being opened by PAM and will be the fourth acute care rehabilitation hospital in the San Antonio area under the PAM Health umbrella. There are also two Long Term Acute Care facilities in San Antonio owned by PAM Health. This facility will service the north central San Antonio in the heart of the Thousand Oaks community.
The Manager, Pharmacy coordinates, directs, manages, facilitates, and oversees the execution and evaluates all administrative and clinical activities. Through the optimization of procedures, this role ensures consistent and efficient delivery to control costs, minimize waste, optimize customer relationships and deliver positive patient outcomes while maintaining compliance with Federal and state regulatory agencies. Along with maintain inventory control and budget, this role is responsible for staffing, monitoring staff activities, performance and achievement of individual and departmental goals.
**_Responsibilities_**
+ Plans, coordinates, directs and evaluates all clinical activities as delegated by the Director of Pharmacy, including supervision of refilling machines, medical prescriptions database entries and dispatch of medicines.
+ Plans, coordinates, directs and evaluates all administrative activities as delegated by the Director of Pharmacy, including scheduling of pharmacy technicians tasks, monitoring process compliance and monthly reporting.
+ Implements process and procedures to comply with regulations for medicine handling including reception and storage of medicines, inventory and expenses controls.
+ Manages day to day activities of the pharmacy technicians and monitors their performance to meet departmental goals.
+ In the absence of medicines, communicates with nursing, doctors and administrative areas to provide alternatives and also makes and/or supervises preparation of interveinal drugs.
+ Maintains pharmacist's certifications and maintenance of database privileges and access controls to medical records.
+ Provides pharmaceutical care to patients as a staff pharmacist.
+ Assesses and maintains pharmacy inventory and executes necessary orders, including reviews, to maintain optimal supply and ongoing availability of drugs, identifying and procuring alternative drugs to mitigate risks, when necessary.
+ Leads processes for hiring of pharmacy staff, onboarding, and performance management, including leadership of competency evaluations process and documentation.
+ Manages internal workflows of acute pharmacy, including optimization of staffing and scheduling to maintain best-in-class and streamlined pharmacy operations.
+ Participates in meetings and provides insight to hospital committees to ensure coordination among cross-functional groups.
+ Assists in execution of plans for lowering costs, increasing efficiency and driving profitable growth to support strategic business objectives in the acute pharmacy business.
+ Assumes responsibility for Quality Assurance monitoring and completing End of the Month reports as assigned by the Director of Pharmacy.
+ Other duties as assigned.
**_Qualifications_**
+ Bachelors degree in pharmacy or PharmD.
+ Must be a "good standing" licensed Pharmacist in the state of Texas.
+ Must be IV certified.
+ Inpatient/hospital experience preferred.
+ Management experience preferred.
+ Computer savvy to learn and perform successful operation of multiple pharmacy information systems.
+ Proficient with Microsoft Office (Excel/PowerPoint/Word).
+ Ability to see, hear, write, and speak clearly in order to communicate with customers and health care professionals.
+ Excellent planning, organizing and leadership skills.
+ Strong customer orientation and negotiation skills.
+ Ability to work on call or be in an on call rotation.
+ May require vendor credentialing.
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff.
+ Administers and exercises policies and procedures.
+ Ensures employees operate within guidelines.
+ Decisions have a direct impact to work unit operations and customers.
+ Frequently interacts with subordinates, customers, and peer groups at various management levels.
+ Interactions normally involve information exchange and basic problem resolution.
**Anticipated salary range:** $111,500 - $175,340.
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-SO1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Pharmacy Technician
CVS Health job in New Braunfels, TX
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Job Purpose and Summary:At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work.
We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health.
Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store.
Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience.
Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations.
Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines.
Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.
e.
, production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.
g.
, immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications:Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state, click here to learn more.
Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus:Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation:Actively look for ways to help people, and do so in a friendly manner Notice and understand patients' reactions, and respond appropriately Communication Skills:Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning:Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution:Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands:Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs.
of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs.
of force; Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or ManagerPreferred Qualifications: 1-3 years previous experience as a Pharmacy TechnicianPrevious experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours20Time TypePart time Pay RangeThe typical pay range for this role is:$16.
00 - $24.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 03/18/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Pharmacy Customer Service Associate
New Braunfels, TX job
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Shift Lead
New Braunfels, TX job
+ Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Responsible for holding store keys to open and close without management as necessary.
+ Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
+ Assist with ensuring the Outdate program is followed with team members.
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Assist at Pharmacy out window as requested.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Responsible for bag checks of team members before leaving the store.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager.
**Communications**
+ Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
+ Reports disciplinary issues and customer complaints to management.
**Job ID:** 1717442BR
**Title:** Shift Lead
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1210 N BUSINESS IH 35,NEW BRAUNFELS,TX,78130
**Full District Office Address:** 1210 N BUSINESS IH 35,NEW BRAUNFELS,TX,78130-03239-09394-S
**External Basic Qualifications:**
+ One year of prior leadership, supervisory, or retail key holder work experience.
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
+ We will consider employment of qualified applicants with arrest and conviction records.
+ Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09394-NEW BRAUNFELS TX
**Pay Type:** Hourly
**Start Rate:** 17
**Max Rate:** 20
Emerging Store Manager
New Braunfels, TX job
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
* Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
* Accountable for improving on overall customer service metrics.
Operations
* Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
* Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
* Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
* Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
* Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
* Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
* Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
* Ensures team members have a working knowledge of all computer and technology systems and software.
* Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
* Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
* Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
* Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
* Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
* Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
* Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
* Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
* Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
* Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
* Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
* Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
* Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
* Obtains and maintains valid pharmacy technician license as required by state.
Communications
* Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
* Assists Store Manager in planning and communicating the company and store strategy.
Basic Qualifications
* Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
* Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
* Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
* Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
* Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
* Bachelor's Degree .
* Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
* External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits