National Marketing Manager Job Title: National Marketing Manager Reports To: Jack Biehunko, Director of Marketing CWS Portfolio: 105 properties, 30,000+ A units in North Carolina, Georgia, Texas, Colorado, Arizona, California, Washington, and Tennessee.
Location: Austin, Texas
CWS Purpose: "Enhancing Lives the CWS Way"
CWS Values:
Honoring Our Word. Do what you say you will do.
Employ thoughtful and careful consideration when making a commitment.
* Take ownership of your commitment.
* Follow through on promises consistently.
Ethical Dealings are Paramount. Do the right thing all the time, every time.
Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People Treat others the way you want to be treated.
Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
Department Purpose: To drive qualified leads to all our communities.
What You Will Do
As National Marketing Manager, you will be responsible for supporting marketing and sales needs for a selected portfolio of sites. Primary areas of focus include driving qualified leads, analyzing marketing mix, implement effective tools and tactics, ensure a strong social and online reputation presence, and help educate team members on sales and marketing.
Align with and positively influence the CWS Culture:
* Embody and promote CWS Purpose and Values.
* Role model the behavior, communication, and professional conduct that you expect from other CWS team members.
* Demonstrate support for company initiatives.
* Be a dynamic and engaging representative for CWS, and an ambassador for the Marketing department.
Drive Marketing and Sales to Maximize Asset Performance
* Support to CD's, RD's and On-Site teams for an identified CWS portfolio of communities to drive qualified leads and maintain optimum occupancy.
* Monitor lead flow within the portfolio to ensure the appropriate sales channels are receiving and following up on leads.
* Use deductive reasoning to recommend meaningful and impactful changes to advertising strategies.
* Host quarterly and ad hoc sales trainings for the on-site team members.
* Continuously track and build strategic plans to optimize all communities' online reputation .
Demonstrate proficiency in the following ways:
* Participate in timely marketing audits; ensuring ILS, lead tracking, websites, paid digital advertising, social platforms, and reputation are accurate.
* Develop and manage PPC strategies, including Google Ad campaigns, to drive measurable results.
* Create ad-hoc marketing campaigns for prospects, resident referrals, resident events, etc.
* Establish actionable plans to both grow and maintain followers through popular social media sites such as Facebook, Instagram, and TikTok.
Effectively collaborate by:
* Monitor and respond to marketing help desk tickets.
* Draft and send departmental communication upon approval.
* Help vet current and future marketing vendors to ensure best-in-class partnerships.
* Effectively communicate with vendors on company needs, product issues, and request solutions.
* Assist the Brand Manager coordinate media shoots with onsite teams.
Qualities
* Enthusiastic
* Team-oriented
* Optimistic and encouraging mindset
* High emotional intelligence
* Excellent oral and written communicator
* Patient
Requirements
* Bachelor's degree in marketing, communications, business, or related field.
* 5+ years of multifamily experience.
* 2+ years professional marketing experience.
* Experience in various property types such as market rate, affordable, and student housing
* Proven working experience troubleshooting underperforming assets.
* Ability to multi-task in a dynamic environment.
* Strong verbal and written communication skills.
* Minimum 30% travel requirement.
* Sales management for a portfolio of 50+ properties.
* Solid time management and organizational skills.
* Polished public speaker and trainer.
* Proficiency in MS Excel, Power Point, and Word.
* Adherence to company policies, procedures, and practices.
* Establish and maintain effective working relationships.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.
$59k-92k yearly est. Auto-Apply 8d ago
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Regional Transitional Maintenance Director
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
The purpose of the Regional Transitional Maintenance Director is to assist in the development of CWS maintenance programs and to support, train, and provide guidance to the Maintenance Directors and assets as it relates to maintenance operations. Expected travel for the RTMD position is 100%.
Maintenance Department Vision: To ensure the health and wellbeing of people and property, through consistent implementation of fire life-safety and preventative maintenance programs.
Reporting: Position reports to a Regional Director
CWS Portfolio: 105 properties, 30,000+ A units in North Carolina, Georgia, Texas, Colorado, Arizona, Tennessee, California, and Washington. CWS expects the portfolio to grow to 150 properties in the next seven years.
Employee Responsibility: This position has no direct reports.
CWS Purpose: "Enhancing Lives the CWS Way"
CWS Values:
Honoring Our Word
Do what you say you will do.
* Employ thoughtful and careful consideration when making a commitment.
* Take ownership of your commitment.
* Follow through on promises consistently.
Ethical Dealings are Paramount
Do the right thing all the time, every time.
* Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
* Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
* Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
What You Will Do
As a Regional Transitional Maintenance Director, you will be responsible for all aspects of a successful property maintenance program within your assigned portfolio. Specific areas of focus will include: preventative maintenance, fire and life-safety, building mechanical systems, fixing things that are broken, keeping things clean, and the ongoing professional development of maintenance personnel across the country. This role requires 100% travel.
Align with and positively influence the CWS Culture
* As a company leader, embody and promote the CWS Purpose and Values.
* Role model the behavior, communication, and professional conduct that you expect from your team members.
Make safety a top priority
* Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
Ensure functionality of all fire and life-safety systems for each property in your assigned region
* Identify, collate and store all fire and life-safety systems for each property in CWS Life Safety Smart Sheet.
* Understand all aspects of how to inspect, maintain, repair, and service these systems so they remain functional and in compliance with local regulatory requirements and codes.
* Understand all fire and life-safety codes for each asset within the assigned portfolio.
* Implement property specific, CWS approved life-safety preventative maintenance plans per property; including dates and deadlines for required inspections and certifications.
* Ensure all property inspections for fire and life-safety systems are scheduled and completed annually, on-time.
* Personally review the results of all 3rd party fire and life-safety inspections with vendor and develop a proper scope for any repairs.
* Ensure all other inspections, 5, 10, and 20-year, are scheduled and completed when due per code.
* Ensure all fire life safety repairs are made immediately for red tags.
* Ensure all fire life safety repairs are made within the cure period for yellow tags.
* Regular, hands-on site visits to ensure all fire life-safety systems e.g. fire panels, gates, elevators, boilers, HVAC's, pools/spa's, and other mechanical systems are functional and in compliance with regulatory requirements and/or codes.
* Once per year, perform the CWS Fire Life-Safety and Property Upkeep audit for each property within the assigned portfolio. Perform follow-up audits as needed until the scores are in an acceptable range.
* Use the results from audits to provide team training on.
Ensure the physical asset is maintained through execution of each property's specific preventative maintenance plan
* Identify, collate and store all mechanical systems unique to each property that should be included in an asset's specific preventive maintenance plan; including boilers, elevators, controlled access systems, gates, camera systems, lighting systems, lift stations, fire panels and systems, generators, HVAC systems, ventilation systems, Co2 systems, sump pumps, pressure pumps, pressure reducing valves, retention ponds, fuel tanks, irrigation systems, backflows, booster pumps, and pool equipment.
* Understand all aspects of how to maintain, repair, and service these systems to ensure they remain in good working order.
* Implement property specific, CWS approved preventative maintenance plans per property; including dates and deadlines for any required third party inspections.
* Regularly inspect the property to ensure compliance with plans set forth.
* Identify approved third-party vendors to support specific aspects of each property's preventative maintenance plan as-needed.
Ensure property compliance with CWS' O&M plans for mold, radon, asbestos, and lead-based paint
* In conjunction with Risk, establish relationships with vendors to ensure remediation and repairs are compliant with regulatory requirements and in line with CWS' internal O&M.
* Ensure mold and radon repairs over $10,000 are reviewed and approved by the Regional Maintenance Director.
* Ensure proper training and communication on CWS' O&M plans is provided/reinforced during site visits.
* Provide support to on-site teams with mold repairs and/or remediation questions.
Effective project management
* Develop proper scopes of work for fire life safety and preventative maintenance projects.
* Create detailed and effective Requests for Proposal (RFP).
* Distribute RFPs to CWS approved vendors and deliver clear expectations with regard to when bids are due.
* Review all bids for each assigned project to confirm it aligns with the detailed scope.
* Provide a bid analysis and vendor recommendation to CWS Asset Management.
* Create a contract on CWS' approved contract template ensuring the detailed scope, warranties, remedies, and other terms are appropriate for the specific project and in line with CWS approved language and terms.
* Collect signatures from the vendor and CWS.
* Supervise the work to ensure it meets our expectations. This may vary by project, but may include, attending pre-construction meetings, requesting a detailed calendar of work from the vendor, confirming completion dates occur on-time as per plan, and performing regular on-site visits to sign-off on the work being done.
Confirm the skillsets and strengths of the Maintenance Directors on-site, meet the unique needs of each property
* Perform a final interview for all new Maintenance Director candidates within the assigned portfolio.
* When interviewing new Maintenance Directors, ensure you match the needs of the property with the right Maintenance Director candidate i.e. understand the property's unique needs and employ the right MD for the job in terms of their skills, knowledge, and experience.
* Before endorsing an internal promotion or transfer of an existing CWS associate to a Maintenance Director role, ensure you match the needs of the property with their specific skills, knowledge, and experience.
* Job shadow Maintenance personnel while on-site to observe service request, turn, property upkeep, and risk-related repairs e.g. microbial growth handling, are in line with CWS expectations.
* Inspect the maintenance shop, vacant units that have not been turned for 30+ days, and any "down" units during every property visit. Provide coaching as-needed.
* Escalate any concerns related to the performance of on-site Maintenance personnel to the Regional Director. Should these concerns be related to harassment, or an otherwise egregious offense, contact Human Resources and the Senior Vice-President of Operations as well.
Do a great job of providing ongoing support and professional development of maintenance personnel on-site
* Perform effective site visits with specific notes of items in need of repair; ensure things that are broken get fixed and the facilities are clean.
* Establish credible, trustworthy, professional working relationships with all maintenance personnel throughout the region assigned to you.
* Check-in with all Maintenance Directors regularly and provide mentorship as-needed.
* Ensure the maintenance shop is set-up and organized in line with CWS' expectations.
* Participate as a Faculty member of CWS Academy. This will require participating in New Hire Training as well as in Advanced Skills training on-site, at the corporate office, and via electronic tools such as Zoom.
* Identify training needs in the portfolio where there are gaps in knowledge, skills, or experience e.g. electrical essentials, appliance repair, drywall repair, plumbing basics, etc.
* Assist the Training Department in the developing the objectives, course materials, job aids, and delivery of ongoing CWS Academy training. Approximately 2-4 classes per year in addition to New Hire.
Effectively collaborate with other departments in the Company
* Work with the Training Department to identify skill gaps among maintenance team members
* Assist the Training Department in the design and facilitation of hands-on maintenance courses e.g. electrical essentials, appliance repair, HVAC troubleshooting, etc.
* Work with departments to ensure all aspects of the property's life-safety plan are executed e.g. Asset Managers, Risk Managers, Regional Directors, and Directors of Facilities and of CAPEX (as appropriate).
* Escalate life-safety and/or preventative maintenance concerns to the necessary department heads e.g. Risk, Asset Management, Regional Director, Facilities, CAPEX, and other appropriate party depending on the nature/severity of the failure.
What You Bring To Us
* High school diploma or GED (required)
* Some college (preferred)
* Yardi software experience (preferred)
* Microsoft Office and Outlook software experience (required)
* EPA, HVAC I & II, CPO and local certifications (required)
* Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
* Possess a valid driver's license and current automobile insurance (required)
* Own a basic set of hand tools (required)
* Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
* Basic computer skills
* Able to adhere to company policies, procedures, and practices
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Possess supervisory/managerial skills
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
* Able to respond to emergency calls outside of normal business hours
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
$42k-50k yearly est. Auto-Apply 6d ago
Sales Expert - Sangria Park
Pegasus Residential 4.2
Austin, TX job
Leasing Consultant
Pay range: $21/hour + commission
At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.
If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.
So, what's in it for you?
Generous commission
Upward mobility and true career growth
15 days of PTO
11 Paid Holidays
100% Paid Medical Benefits for Employee
401k with company match
Excellent culture to thrive in a best in class environment
Career growth, development, chance to lead and move up
Supportive leadership and teams
$500 employee referral bonus
YOUR ROLE AS A SALES EXPERT:
As a rock star sales expert your number one priority is helping prospective residents find the right apartment home. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home.
When you deliver the level of caring customer service key to residents fully enjoying their living experience at a Pegasus community, you gain a sense of self-worth and satisfaction that comes as a result of performing a job well. Renewals, important to company sustainability, become the norm rather than a challenge.
Qualifications:
To be successful in this role you should be/have:
Customer-focused attitude and great interpersonal skills
Self-driven and desire to succeed
Working knowledge of Social Media
Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
Marketing Concepts
Customer-Focused with excellent communication skills, verbal and written
Timely, organized, and efficient
Adaptable, creative, and open-minded
Professional appearance and demeanor
Sales savvy and eager to help people find the right home
$21 hourly 42d ago
Maintenance Make Ready/Porter
The Lynd Company 3.9
Austin, TX job
The Maintenance Make Ready, Porter, Groundskeeper reports to the Property Manager and Maintenance Supervisor. The Maintenance Make Ready-Porter is required to perform various job duties based on business needs, to include preparation of vacant apartments for market-ready, and responsible for the overall appearance of the property grounds, models, and vacant units.
DUTIES/RESPONSIBILITIES
* Receives make-ready assignments; gathers all necessary tools, equipment, and supplies needed to make an apartment unit available to rent.
* Trashes out the unit for make ready; makes sure a move-out form is approved and signed.
* Confirms with Property Manager or Maintenance Supervisor items left to be thrown out belonging to previous residents, not belonging in the apartment unit.
* Evaluates carpet and vinyl; shampoos carpet/vinyl and discusses with supervisor(s) replacing carpet/vinyl flooring if needed.
* Checks air conditioning unit, heating unit, water heater, and all appliances; makes minor repairs if needed; contacts Maintenance Supervisor for more extensive repairs or replacements.
* Paint interior apartments, occasionally perform light exterior painting. Polishes and varnishes cabinets and other woodwork as needed. Repairs holes in walls, perform painting duties, checks to caulk, and applies where needed.
* Repairs or replaces baseboards or trim as needed. Checks all doors and windows and re-keys all locks.
* Shampoos carpets (when equipment is available).
* Responds to service calls, on-call, fire watch, or other after-hour efforts as required.
* Performs pool maintenance and landscape duties as needed, including pressure washing and cleaning.
* Required to pick up grounds every workday, water grounds and flower beds, empty pool area trash cans, and clean pool(s).
* Sweeps, office front porch, parking areas, around dumpster areas, halls, and breezeways, around pool areas, and rearranges furniture.
* Maintains correct chemical levels (Certified Pool Operator Certification Required), inventory pool, and ground supplies, informs supervisors when running low.
* Inform Property Manager or Maintenance Supervisor of mechanical or structural problems with pools or spas.
* Distribute door-to-door newsletters and resident notices.
* Offer suggestions for preventative maintenance and more efficient operations. Reports physical problems observed to the next level supervisor.
* Ability to maintain a good working relationship with other employees, displays a friendly and courteous attitude towards residents and co-workers.
* Ensures safe work practices are being followed. Always represents the company in a professional manner.
* Always displays a friendly and courteous attitude with other employees, maintains and promotes a good mood. Never confront a supervisor or other employee in front of residents.
* Performs other related duties as assigned to meet the needs of the community.
SKILLS/ABILITIES
* Prior make-ready work at a residential property.
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Ability to understand basic instructions and skills in using basic hand tools.
* Ability to perform basic electrical, plumbing, painting, carpentry, and landscaping.
* Knowledge of safety procedures.
* Ability to assess repairs and replacement parts in a vacant apartment to make it available for leasing/rent.
* Ability to perform physical labor, regularly lifts, carriers, or moves objects of weight 25+ pounds.
* Maybe required to provide own (industry-specific) tools.
EDUCATION AND EXPERIENCE
* High school diploma/GED preferred.
* Excellent communication and organizational skills.
* At least one year of experience of doing similar duties is preferred.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$24k-30k yearly est. 60d+ ago
Community Assistant - Regents West at 26th
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount
Do the right thing all the time, every time.
* Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
* Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
* Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
CWS Apartment Homes is a successful and dynamic organization founded and maintained by passionate professionals. We love what we do and our mission is simple: To enhance lives…The CWS Way! We believe that every person we partner with should have an engaging and meaningful experience that inspires them to be and give their best. If you are ready to perform your best work now we would love to provide you the opportunity to become part of our team.
The Community Assistant promotes the leasing and occupancy goals of the community while promoting resident satisfaction by acting as a liaison between residents and the staff.
Essential Job Functions:
Leasing the community
* Prepare move-in packages and lease paperwork
* Walk units to confirm readiness
* Review lease and issue keys, gate cards, etc.
Positive resident satisfaction and retention
* Establish and maintain rapport with residents and act as a liaison between the residents and the staff
* Plan and implement social events for residents on a regular basis
* Assist residents with any issues or conflicts that may arise
* Participate in on-call program for after-hours resident emergencies
Marketing the community
* Participate in weekly staff marketing meetings
* Actively participate in the annual and semi-annual turn process
* Assist with marketing needs of the community
Administrative
* Maintain office supplies
* Assist with maintaining resident files and entering resident information into database
CWS Risk Management Program
* Attend and participate in regular CWS safety meetings
* Adhere to key control policy
Job Qualifications:
* General knowledge of student housing property management
* Strong verbal and written communication skills
* Able to adhere to a set and variable work schedule, including weekends and emergencies
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Own a valid driver's license with good driving record and current automobile insurance
* Strong customer service orientation
* Basic internet, word processing, and spread sheet skills
* Able to perform work responsibilities at locations other than home property
* Able to travel within major metropolitan area and may be required to attend company functions in other cities
* High school diploma or GED
* General knowledge of student housing property management
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
$35k-41k yearly est. Auto-Apply 60d+ ago
Community Service Technician
Weidner Apartment Homes 3.3
Cedar Park, TX job
The Alden at Cedar Park
As a Community Service Technician, you are a multi-faceted maintenance professional providing quality service in a timely manner to our residents and community. This role is responsible for conducting efficient daily maintenance tasks while increasing the asset value and integrity of the community. A successful Community Service Technician is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
Prepare apartments for occupancy including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
Perform service requests for residents daily and timely
Perform system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc
Perform detailed work with carpentry, drywall repairs and interior/exterior painting, etc
Learn to distinguish when full-paint or touch-up paint is needed, as well as knowledge and ability to identify correct paint sheen and color
Clean pools as directed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
Perform daily grounds maintenance of the property including picking up and disposing of all trash, pet defecation removal, maintain pet waste stations, and sweeping walkways
Participate in property improvements and preventive maintenance scheduled tasks, promptly
Must take part in the on-call rotation, as scheduled
Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner's quality standards
Qualifications
Qualifications:
1-2 years maintenance experience required
Mechanical aptitude required
Able to lift and carry up to 80 pounds, climb ladders and climb multiple flights of stairs at a time
Able to use appliance dolly, push/pull up to 200 pounds
Able to work outdoors in all weather conditions
Able to be on feet constantly for entire work shift, if applicable
Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
HVAC, CPO, EPA certification desired
Industry designations, CAMT desired
Complete tasks in a safe and efficient manner
Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
Able to give professional directions clearly in person, over the phone, email, and text
Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
Yardi and Paycom experience preferred; Willing and able to learn new software programs
Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
Work effectively and cooperatively in a team environment and/or independently
Ability to work outside of normal scheduled hours as needed
Willing and able to be assigned to other Weidner properties as needed
Working knowledge of English; detail oriented, well organized
Must agree to a criminal background check and sign an agreement for voluntary drug testing
Must have access to personal vehicle and/or reliable transportation, at all times
Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
$32k-40k yearly est. 3d ago
Assistant Community Director - Regents West at 26th
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
CWS Purpose: “Enhancing Lives the CWS Way”
CWS Values:
Honoring Our Word
Do what you say you will do.
Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.
Ethical Dealings are Paramount
Do the right thing all the time, every time.
Be open and honest in all situations, especially when it's difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
Use honest, thoughtful, and specific communication.
Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.
Delight the customer.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What's Your Purpose?Engage | Serve | Respond
What You Will Do
As the Assistant Community Director you will support our mission through considerate and effective communications with residents, while taking ownership of rent collections, maintaining resident records, managing delinquencies, and reporting the property's financial data.
What Your Day Consists Of
Maintain accounts receivable
Maintain resident records, reporting, and management system
Provide assistance to the Community Director
Maintain positive resident relations
Lease the community
Market the community
Communicate with customers, residents, investors, vendors, leadership, and CWS team members
Participate in the CWS Risk Management and Safety Programs
What You Bring To Us
High School diploma or GED (required)
Yardi software experience (preferred)
1-2 years of on-site management operations knowledge (preferred)
Possess a valid driver's license and current automobile insurance (required)
Able to adhere to set and variable work schedule, including weekends and emergencies as required
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Knowledge of Microsoft Office and Outlook software
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Make safety a top priority
Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
STUDENT HOUSING
$33k-43k yearly est. Auto-Apply 31d ago
Regional Property Manager
Pegasus Residential 4.2
Austin, TX job
How do you define success? Our associates epitomize the word! The fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or experienced! Do you want to prove yourself, show what you can do? We invest in our associates, challenge them, give them the tools to succeed, and allow them to control their own future.
If you are a high achiever who craves a workplace that challenges your talents and recognizes your strengths and efforts, it's time to join our team and make a difference. EOE.
Visit our Careers Page at **********************************
So, what's in it for you?
* Upward mobility and true career growth
* 15 days of PTO
* 12 Paid Holidays
* 100% Paid Medical Benefits for Employee
* 401k with company match
* Excellent culture to thrive in a best in class environment
* Career growth, development, chance to lead and move up
* Supportive leadership and teams
* $1000-$1500 employee referral bonus
* Flexible work schedule
Your Role as a Regional Manager:
* Manage a portfolio and motivate a sales team
* Create and develop lasting relationships with vendors and staff
* Implement a competitive marketing strategy.
* Work with the owners to identify property goals and objectives
* Implement effective cost control, revenue maximization, and delinquency management
* Work with Community Managers on yearly operating budgets and sales/marketing plans
* Effectively maximize rental income
* Ensure all required weekly, monthly, and quarterly reports are completed accurately and in a timely manner
* Train and motivate associates to achieve sales goals
* Maintain thorough product knowledge on all properties and that of major competition
* Ensure that the established policies and procedures are within the Company's policies
Qualifications:
* 2 to 3 years as a Regional Property Manager
* Atlanta based
* Possess advanced bookkeeping knowledge and perform general accounting functions
* Understanding of current legal responsibilities of the properties
* Exceptional organizational skills and extreme attention to detail
* Excellent communication skills both verbal and written
* Professional appearance and demeanor
* Knowledge of OneSite strongly encouraged, Ops Technology required.
* Must have Lease Up experience
$65k-93k yearly est. 36d ago
Maintenance Supervisor
Pegasus Residential 4.2
Austin, TX job
WHAT WE DO:
Perform general and higher level maintenance service such as: plumbing, electrical, carpentry, appliance repairs, HVAC, etc.
Respond on a timely basis to resident service requests.
Be available to work on an on-call basis, including weekends and nights (with an on-call bonus $.)
Participate in preventative maintenance to include pool, exterior lighting, filter changes and apartment inspections.
Clean work area, tools and equipment. Care, maintain, and inventory all supplies and equipment owned by the property and/or the management company.
WHAT YOU GOTTA HAVE:
Minimum three years maintenance experience in the multifamily industry
1-2 years supervisory experience
Refrigeration certification (type 2 or universal)
Valid driver's license (free from major moving violations) and dependable transportation
CPO certification (if required in the state and location applied)
Knowledge of OneSite preferred
WHAT YOU'RE GONNA DO:
Use various hand tools and test equipment
Bend, stoop, and kneel for extended periods of time
Push and pull up to 300 pounds on wheels
Lift up to 100 pounds
Climb ladders of up to 40 feet in height
Use a hand-truck
Make ordinary apartment homes spectacular
$34k-60k yearly est. 46d ago
Compliance Manager
Lynd Management Group, LLC 3.9
Austin, TX job
Reports To: Director of Compliance
The Compliance Manager is responsible for ensuring full compliance across a portfolio of affordable housing communities, with a primary focus on Low-Income Housing Tax Credit (LIHTC) and Public Facility Corporation (PFC) programs. This position requires extensive knowledge of LIHTC regulations, PFC lease compliance, income and rent limit calculations, annual recertifications, and state reporting.
The ideal candidate will bring a strong technical understanding of tax credit compliance, program audits, and state monitoring requirements, while providing hands-on support and training to property staff. The role is based in the Austin, TX area (or surrounding region) and plays a key part in maintaining the integrity of the company's affordable housing portfolio.
Essential Duties and Responsibilities
Oversee and maintain compliance for a multi-state portfolio with a primary emphasis on LIHTC and PFC program requirements.
Ensure accurate and timely submission of all compliance reports, annual certifications, and state monitoring documents.
Conduct detailed file audits for move-ins, annual recertifications, and lease renewals to verify income eligibility, rent calculations, and documentation accuracy.
Provide expert guidance to property staff regarding Tax Credit, PFC, and other affordable program requirements.
Review, approve, and monitor all initial certifications, annual recertifications, and interim recerts.
Train and mentor site staff on LIHTC compliance, file documentation, income/rent limits, and applicable software systems.
Track and communicate income and rent limit updates, ensuring all properties adjust in accordance with program requirements.
Lead preparation efforts for State Agency Audits, PFC compliance reviews, and annual owner reporting.
Create and maintain property-specific Compliance Binders and ensure consistent documentation practices across all sites.
Partner with property management and ownership to address findings, implement corrective actions, and prevent noncompliance.
Assist with compliance setup and due diligence for new acquisitions and property takeovers.
Develop and deliver internal training sessions on LIHTC and PFC requirements for both site and corporate staff.
Coordinate annual reporting, quarterly compliance submissions, and occupancy certifications for PFC and LIHTC properties.
Support on-site teams with resolving noncompliance issues, late recertifications, and corrective action items.
Manage a compliance calendar to ensure all deadlines, reports, and renewals are completed on time.
Provide assistance to the Director of Compliance and ownership team as needed on special projects and audits.
Skills and Competencies
Tax Credit & PFC Expertise: Deep understanding of LIHTC, PFC lease structures, income/rent limits, and state reporting standards.
Compliance Oversight: Proven experience managing multi-property compliance portfolios.
Analytical Skills: Strong ability to interpret regulations, analyze data, and resolve complex compliance issues.
Leadership & Training: Capable of guiding and educating on-site staff to ensure compliance consistency and accuracy.
Organization & Detail Orientation: Meticulous attention to documentation, deadlines, and audit preparation.
Professionalism: Demonstrates integrity, confidentiality, and a solutions-oriented approach under pressure.
Technology Proficiency: Skilled in Microsoft Office Suite (Excel, Word, Outlook, Adobe Acrobat); experience with OneSite or similar systems preferred.
Education and Experience Requirements
5+ years of progressive experience in affordable housing compliance, with primary emphasis on LIHTC and PFC program management.
Strong working knowledge of TDHCA, local housing authorities, and PFC lease structure requirements.
Experience with state monitoring, annual owner reporting, and compliance audits.
Familiarity with HUD or other affordable programs is helpful but not required.
High school diploma or equivalent required; college degree or recognized industry certification (HCCP, TCS, SHCM, etc.) preferred.
Must be able to travel up to 50% to conduct property audits and compliance reviews.
Physical Requirements and Work Environment
Primarily office-based, with frequent travel to assigned properties.
Must be able to sit, stand, and perform data entry for extended periods and occasionally lift up to 25 lbs.
May require evening or weekend hours to meet deadlines or attend company meetings and training.
Additional Information
This position requires pre-employment background and drug screening. All employees are expected to comply with company policies, including uniform, safety, and confidentiality standards. Employment is at-will.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$49k-73k yearly est. Auto-Apply 13d ago
Make-Ready Service Technician/ Porter - Elevate Sundance
Pegasus Residential 4.2
New Braunfels, TX job
Make Ready Technician
How do you define success?
At Pegasus Residential, our associates epitomize the word! The fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or experienced!
Do you want to prove yourself, show what you can do?
We invest in our associates, challenge them, give them the tools to succeed, and allow them to control their own future. We strive to promote from within, so if you want to move up quickly, you can!
Are you a high achiever, someone craving a workplace that challenges your talents and recognizes your efforts? Are you ready to join a family of professionals who encourage and motivate you to become your very best?
Well? What are you waiting for?
Come SOAR with us…respond to this ad with your resume or visit our Careers Page at ********************************** and apply.
Want to know more?
Check us out on Facebook: ************************************
Your Role as a Make Ready/Punch Tech
As a Make Ready/Punch Tech you work closely with the Community Service Manager in completing tasks that ensure the community meets safety, appearance, and operational standards established by the company. The ideal candidate will possess a strong attention to detail and experience in interior painting, ensuring high-quality finishes and maintaining the aesthetic standards of the property. Responding quickly and courteously to resident requests for maintenance service, troubleshooting the source difficulty, and taking appropriate action to repair and/or restoring service within the quality and time standards established for the community are essential.
If you're someone willing to work closely with your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role.
Qualifications
To be successful in this role:
1-3 years maintenance experience required (apartment maintenance experience preferred)
Proven experience as an in-house painter, preferably within the residential or apartment sector.
Have at least a high school education or equivalent certification.
Preferred you have expertise in the areas of HVAC, carpentry, dry wall, appliances, plumbing, and electrical repair
Excellent troubleshooting and problem-solving skills
Budget or basic business finance skills helpful
Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment
Valid driver's license (free from major moving violations) and dependable transportation
CPO Certification (if required in the state and location applied)
Physical Requirements
Must be able to:
Use various hand tools and test equipment.
Bend, stoop, and kneel for extended periods of time.
Push and pull up to 300 pounds on wheels.
Lift up to 100 pounds.
Climb ladders of up to 40 feet in height.
Use a hand-truck.
IND123
$28k-34k yearly est. 13d ago
Centralized Services Manager
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
The Centralized Services Manager oversees the centralized operations team that supports CWS communities across leasing, resident services, and accounting functions. This role ensures operational efficiency, consistency, and scalability while delivering exceptional service to internal teams and residents. The manager will lead cross-functional specialists, implement best practices, and leverage technology to optimize workflows.
Key Responsibilities:
* Leadership & Team Management:
o Supervise and develop a team handling leasing, resident, and accounting support.
o Set performance goals, provide coaching, and regularly communicate with corporate and operation stakeholders.
* Operational Oversight:
o Manage centralized functions including but not limited to new lease/lease renewal/unit transfer review and processing, resident communications, accounts payable/receivable functions, move out and deposit accounting management, ledger corrections, an monthly pre-close/close processes.
o Ensure compliance with company policies, fair housing laws, and regulatory requirements.
* Process Optimization:
o Identify opportunities to streamline workflows and improve efficiency for the department.
o Implement automation tools and technology solutions to enhance productivity.
* Collaboration:
o Partner with on-site teams, regional managers, and corporate departments to ensure seamless service delivery.
o Act as a liaison between centralized services and property operations.
* Reporting & Analytics:
o Monitor KPIs and service-level agreements for centralized operations.
o Prepare regular reports on performance, trends, and improvement initiatives.
Qualifications:
* Bachelor's degree in Business, Property Management, or related field (preferred).
* 3-5 years of experience in multifamily property management or centralized operations.
* Strong leadership and team-building skills.
* Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.
* Excellent communication, organizational, and problem-solving abilities.
Core Competencies:
* Strategic thinking and process improvement mindset.
* Ability to manage multiple priorities in a fast-paced environment.
* Customer service orientation with a focus on resident and internal team satisfaction
$51k-66k yearly est. Auto-Apply 57d ago
Maintenance Make Ready/Porter
Lynd Management Group, LLC 3.9
Austin, TX job
The Maintenance Make Ready, Porter, Groundskeeper reports to the Property Manager and Maintenance Supervisor. The Maintenance Make Ready-Porter is required to perform various job duties based on business needs, to include preparation of vacant apartments for market-ready, and responsible for the overall appearance of the property grounds, models, and vacant units.
DUTIES/RESPONSIBILITIES
Receives make-ready assignments; gathers all necessary tools, equipment, and supplies needed to make an apartment unit available to rent.
Trashes out the unit for make ready; makes sure a move-out form is approved and signed.
Confirms with Property Manager or Maintenance Supervisor items left to be thrown out belonging to previous residents, not belonging in the apartment unit.
Evaluates carpet and vinyl; shampoos carpet/vinyl and discusses with supervisor(s) replacing carpet/vinyl flooring if needed.
Checks air conditioning unit, heating unit, water heater, and all appliances; makes minor repairs if needed; contacts Maintenance Supervisor for more extensive repairs or replacements.
Paint interior apartments, occasionally perform light exterior painting. Polishes and varnishes cabinets and other woodwork as needed. Repairs holes in walls, perform painting duties, checks to caulk, and applies where needed.
Repairs or replaces baseboards or trim as needed. Checks all doors and windows and re-keys all locks.
Shampoos carpets (when equipment is available).
Responds to service calls, on-call, fire watch, or other after-hour efforts as required.
Performs pool maintenance and landscape duties as needed, including pressure washing and cleaning.
Required to pick up grounds every workday, water grounds and flower beds, empty pool area trash cans, and clean pool(s).
Sweeps, office front porch, parking areas, around dumpster areas, halls, and breezeways, around pool areas, and rearranges furniture.
Maintains correct chemical levels (Certified Pool Operator Certification Required), inventory pool, and ground supplies, informs supervisors when running low.
Inform Property Manager or Maintenance Supervisor of mechanical or structural problems with pools or spas.
Distribute door-to-door newsletters and resident notices.
Offer suggestions for preventative maintenance and more efficient operations. Reports physical problems observed to the next level supervisor.
Ability to maintain a good working relationship with other employees, displays a friendly and courteous attitude towards residents and co-workers.
Ensures safe work practices are being followed. Always represents the company in a professional manner.
Always displays a friendly and courteous attitude with other employees, maintains and promotes a good mood. Never confront a supervisor or other employee in front of residents.
Performs other related duties as assigned to meet the needs of the community.
SKILLS/ABILITIES
Prior make-ready work at a residential property.
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
Ability to understand basic instructions and skills in using basic hand tools.
Ability to perform basic electrical, plumbing, painting, carpentry, and landscaping.
Knowledge of safety procedures.
Ability to assess repairs and replacement parts in a vacant apartment to make it available for leasing/rent.
Ability to perform physical labor, regularly lifts, carriers, or moves objects of weight 25+ pounds.
Maybe required to provide own (industry-specific) tools.
EDUCATION AND EXPERIENCE
High school diploma/GED preferred.
Excellent communication and organizational skills.
At least one year of experience of doing similar duties is preferred.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$24k-30k yearly est. Auto-Apply 60d+ ago
Student Housing Community Director - Regents West at 26th
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
What's Your Purpose? Lead | Accomplish | Unite What You Will Do As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essential to forming a successful team and supporting the continued growth of each team member. Engaging, business savvy individuals will excel in this position. The ideal candidate should possess the following:
* Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
* Quality Control: You will provide feedback to the team on their performance, while building sustainable relationships through trust and interactive communication.
* Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What Your Day Consists Of
* Lead team members
* Create and monitor property's operations budget
* Lease the community
* Market the community
* Maintain positive resident relations
* Oversee make-ready process
* Oversee service request process
* Oversee accounts receivable process
* Maintain accounts payable
* Review and approve payroll
* Communicate with customers, residents, investors, vendors, leadership, and CWS team members
* Implement and maintain the CWS Risk Management and Safety Programs
* Collaborate with Marketing on developing leasing strategies
* Host monthly resident events
What You Bring To Us
* High school diploma or GED (required)
* 2-4 years of on-site management operations knowledge (Student Housing experience required)
* Multi-site management (preferred)
* Experience coordinating, scheduling, and completing 100% of property units to made ready status annually as this is a student housing community
* Yardi software experience (preferred)
* Possess a valid driver's license and current automobile insurance (required)
* Able to adhere to set and variable work schedule, including weekends and emergencies as required
* Able to adhere to company policies, procedures, and practices
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Possess supervisory/managerial skills
* Knowledge of Microsoft Office and Outlook software
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
$44k-56k yearly est. Auto-Apply 18d ago
Maintenance Technician - New Property (Austin, TX)
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount
Do the right thing all the time, every time.
* Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
* Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
* Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
* Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What's Your Purpose?
Engage | Serve | Respond
What You Will Do
At CWS, the Maintenance Technician's primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents and guests, therefore maintaining a high level of customer service is imperative to the success of this position.
What Your Day Consists Of
* Prepare make-ready apartments
* Complete service requests
* Perform common area maintenance
* Maintain inventory and shop organization
* Participate in preventative maintenance program
* Participate in resident satisfaction programs
* Communicate with customers, residents, investors, vendors, leadership, and CWS team members
* Participate in the CWS Risk Management and Safety Programs
What You Bring To Us
* High school diploma or GED (preferred)
* Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred)
* Applicable certifications including but not limited to EPA, HVAC I & II, and CPO (required)
* Possess a valid driver's license and current automobile insurance (required)
* Own basic set of hand tools (required)
* Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
* Basic computer skills
* Able to adhere to set and variable work schedules, including weekends and emergencies as required
* Able to adhere to company policies, procedures, and practices
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
* Able to respond to emergency calls outside of normal business hours
$31k-36k yearly est. Auto-Apply 39d ago
Leasing Consultant - Affordable
The Lynd Company 3.9
Round Rock, TX job
Primarily sales position with a strong emphasis on customer service, meeting goals and achieving results. The Leasing position manages the sales process from start to finish, presenting the communities enthusiastically to prospective residents by communicating the value of residence at the assigned property.
DUTIES/RESPONSIBILITIES
* Performs leasing of apartment units to prospective residents by communicating the value of residence at the property.
* Use all adopted technologies and processes to generate traffic. Completes market surveys.
* Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property.
* Contacts and works with apartment locators.
* Contacts current residents for referrals and informs them of special bonuses available for referrals.
* Shops other properties to survey competition and to learn new closing techniques.
* Greets prospective residents and completes a guest card for each.
* Refer prospective residents to another Lynd property if unable to locate the desired unit.
* Uses closing techniques to get the lease.
* Meets with prospective residents and checks the availability of units based on preferences and budget. Qualify prospects on type, size, price, and amenities available.
* Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities. Obtain picture I.D. before showing prospect a unit or model.
* Use RealPage OneSite Screening. Only Regional Manager may override denials.
* Prepares and maintains a file for each resident according to policy and procedures.
* Notifies prospective residents of approval or disapproval. Assists qualified future residents with completing lease agreements and collects initial rent and deposit payments.
* Assists new residents with the move-in process.
* Prior to the applicant moving in, the unit should be walked to check for readiness and any issues should be addressed prior to the resident's arrival.
* Take phone calls for maintenance requests from residents.
* Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
* Calls back residents to verify maintenance work order service performed.
* Proactively contacts residents with expiring leases to propose renewals and close the lease renewal in advance of expiration. Communicates and reinforces the resident value proposition to secure renewal agreements.
* Helps plan and direct social activities.
* Displays a friendly and courteous attitude with other employees, maintains and promotes a good workplace attitude. Never confronts a supervisor or other employee in front of residents.
* Must abide by Standard Operating Procedures (SOP) leasing duties.
SKILLS/ABILITIES
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Customer service skills and conflict resolutions skills to resolve issues.
* Sales knowledge and abilities to sell products and services to new and existing customers.
* Skill and ability to communicate verbally, clearly, concisely, and in writing.
* Organizational skills to maintain records and schedules.
* Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
* Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and RealPage OneSite.
* Ability to maintain confidentiality and maintain appropriate discretion.
AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES
* Operates the property in compliance with regulatory agency, lender, investor and other applicable compliance requirements.
* Ensures resident files, certifications, and re-certifications are completed accurately and timely.
* Passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
QUALIFICATIONS AND EXPERIENCE
* High school diploma/GED and 1-3 years of experience in leasing, sales, and/or customer service required.
* Experience working at a Low-Income Housing Tax Credit, HOME, HUD, or other income restricted affordable housing program.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to various outside weather conditions. The noise level in the work environment is usually moderate. This job operates in a professional office environment with occasional exposure to outside weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with arms, hands, and fingers; climb or balance; stoop, kneel, crouch, or crawl; and smell. Occasionally lifts, carries, positions, or moves objects weighing up to 25 pounds. The working environment is typically in an office setting, with an occasional need to leave the premises for business purposes. The Leasing Staff may work non-traditional hours, to include evenings or weekends to complete work. Employer may also require employees to attend company meetings and training programs; may require additional travel outside of assigned community.
Property employees are required to comply with the company uniform policy. A copy of the uniform policy is provided on the first day of company employment.
Require pre-employment screening background check and drug testing.
This is a full-time position, must be able to work a 40-hour standard work schedule.
$26k-32k yearly est. 48d ago
Community Director - New Property (Austin, TX)
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount
Do the right thing all the time, every time.
* Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
* Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
* Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
What's Your Purpose?
Lead | Accomplish | Unite
What You Will Do
As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essential to forming a successful team and supporting the continued growth of each team member. Engaging, business savvy individuals will excel in this position. The ideal candidate should possess the following:
* Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
* Quality Control: You will provide feedback to the team on their performance, while building sustainable relationships through trust and interactive communication.
* Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
* Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
* Lead team members
* Create and monitor property's operations budget
* Lease the community
* Market the community
* Maintain positive resident relations
* Oversee make-ready process
* Oversee service request process
* Oversee accounts receivable process
* Maintain accounts payable
* Review and approve payroll
* Communicate with customers, residents, investors, vendors, leadership, and CWS team members
* Implement and maintain the CWS Risk Management and Safety Programs
What You Bring To Us
* High school diploma or GED (required)
* 2-4 years of on-site management operations knowledge (required)
* Yardi software experience (preferred)
* Possess a valid driver's license and current automobile insurance (required)
* Able to adhere to set and variable work schedule, including weekends and emergencies as required
* Able to adhere to company policies, procedures, and practices
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Possess supervisory/managerial skills
* Knowledge of Microsoft Office and Outlook software
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
$28k-34k yearly est. Auto-Apply 39d ago
Maintenance Make Ready/Porter
The Lynd Company 3.9
Round Rock, TX job
The Maintenance Make Ready, Porter, Groundskeeper reports to the Property Manager and Maintenance Supervisor. The Maintenance Make Ready-Porter is required to perform various job duties based on business needs, to include preparation of vacant apartments for market-ready, and responsible for the overall appearance of the property grounds, models, and vacant units.
DUTIES/RESPONSIBILITIES
* Receives make-ready assignments; gathers all necessary tools, equipment, and supplies needed to make an apartment unit available to rent.
* Trashes out the unit for make ready; makes sure a move-out form is approved and signed.
* Confirms with Property Manager or Maintenance Supervisor items left to be thrown out belonging to previous residents, not belonging in the apartment unit.
* Evaluates carpet and vinyl; shampoos carpet/vinyl and discusses with supervisor(s) replacing carpet/vinyl flooring if needed.
* Checks air conditioning unit, heating unit, water heater, and all appliances; makes minor repairs if needed; contacts Maintenance Supervisor for more extensive repairs or replacements.
* Paint interior apartments, occasionally perform light exterior painting. Polishes and varnishes cabinets and other woodwork as needed. Repairs holes in walls, perform painting duties, checks to caulk, and applies where needed.
* Repairs or replaces baseboards or trim as needed. Checks all doors and windows and re-keys all locks.
* Shampoos carpets (when equipment is available).
* Responds to service calls, on-call, fire watch, or other after-hour efforts as required.
* Performs pool maintenance and landscape duties as needed, including pressure washing and cleaning.
* Required to pick up grounds every workday, water grounds and flower beds, empty pool area trash cans, and clean pool(s).
* Sweeps, office front porch, parking areas, around dumpster areas, halls, and breezeways, around pool areas, and rearranges furniture.
* Maintains correct chemical levels (Certified Pool Operator Certification Required), inventory pool, and ground supplies, informs supervisors when running low.
* Inform Property Manager or Maintenance Supervisor of mechanical or structural problems with pools or spas.
* Distribute door-to-door newsletters and resident notices.
* Offer suggestions for preventative maintenance and more efficient operations. Reports physical problems observed to the next level supervisor.
* Ability to maintain a good working relationship with other employees, displays a friendly and courteous attitude towards residents and co-workers.
* Ensures safe work practices are being followed. Always represents the company in a professional manner.
* Always displays a friendly and courteous attitude with other employees, maintains and promotes a good mood. Never confront a supervisor or other employee in front of residents.
* Performs other related duties as assigned to meet the needs of the community.
SKILLS/ABILITIES
* Prior make-ready work at a residential property.
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Ability to understand basic instructions and skills in using basic hand tools.
* Ability to perform basic electrical, plumbing, painting, carpentry, and landscaping.
* Knowledge of safety procedures.
* Ability to assess repairs and replacement parts in a vacant apartment to make it available for leasing/rent.
* Ability to perform physical labor, regularly lifts, carriers, or moves objects of weight 25+ pounds.
* Maybe required to provide own (industry-specific) tools.
EDUCATION AND EXPERIENCE
* High school diploma/GED preferred.
* Excellent communication and organizational skills.
* At least one year of experience of doing similar duties is preferred.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$24k-30k yearly est. 60d+ ago
Maintenance Technician - Elevate at Sundance
Pegasus Residential 4.2
New Braunfels, TX job
Maintenance Technician
Are you looking to grow your career in Maintenance in the multifamily industry? Pegasus Residential seeks to hire and retain the strongest and most productive maintenance teams in the industry! Pegasus seeks to hire and retain the strongest and most productive maintenance teams in the industry! We offer an award-winning culture, very competitive pay, unlimited internal growth plans, fully-paid medical benefits, 11 paid holidays, PTO, and the chance to be both challenged and supported with everything you need to catapult your career to the next level!
Pegasus Residential Offers:
Competitive pay with bonus
Full benefits including Healthcare and matching 401k
Generous PTO plan and paid holidays
Significant opportunity for advancement
Culture that says "Creating a great place to work is our key to success"
Enthusiastic, fun, exciting and fast paced work environment
Job Requirements:
Great Customer Service Skills
Great attitude and willingness to learn
Proficient in the areas of plumbing, painting, electrical, HVAC, pool maintenance, drywall, minor carpentry, or a skill set that shows an aptitude to learn these skills
Professional appearance a must
Enthusiastic and positive attitude
Driver's license and car
EPA certification and CPO preferred
What our employees are saying: ***************************
Pegasus Residential is an Equal Opportunity Employer.
$29k-36k yearly est. 60d+ ago
Assistant Maintenance Director - New Property (Austin, TX)
CWS Apartment Homes 4.5
CWS Apartment Homes job in Austin, TX
CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount
Do the right thing all the time, every time.
* Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
* Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
* Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
What's Your Purpose?
Enhance | Serve | Resolve
What You Will Do
The Assistant Maintenance Director is a combination of both hands-on maintenance and customer service. While you enjoy the hands-on work of completing service requests, it is your unparalleled leadership that sets your performance apart. Your maintenance, construction or general labor background provides you the skills to handle maintenance tasks, while your customer service skills ensure CWS residents are beyond satisfied.
* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
* Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
* Assist with leading maintenance team
* Prepare make-ready apartments
* Complete service requests
* Maintain inventory and shop organization
* Perform common area maintenance
* Participate in preventative maintenance program
* Participate in resident satisfaction programs
* Communicate with customer, residents, investors, vendors, leadership, and CWS team members
* Participate in the CWS Risk Management Program and Safety Programs
What You Bring To Us
* High School diploma or GED (preferred)
* Yardi software experience (preferred)
* EPA, HVAC I & II, CPO and local certifications (required)
* Minimum 1-2 years previous full-time work experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
* Apartment maintenance (preferred)
* Possess a valid driver's license and current automobile insurance (required)
* Own a basic set of hand tools (required)
* Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
* Basic computer skills
* Able to adhere to set and variable work schedule, including weekends and emergencies as required
* Able to adhere to company policies, procedures, and practices
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Possess supervisory/managerial skills
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
* Able to respond to emergency calls outside of normal business hours