Technical Account Manager - Workfront / AEM
Cypress HCM job in Lehi, UT
Job Details
Technical Account Manager (Contract)
Duration: 1/05/2026 to 5/29/2026
Team: Customer Experience
Introduction:
The Technical Account Manager (TAM) is a post-sales technical resource within a specific practice. The TAM helps drive technical activities proactively, as well as be the customer's technical go-to person during customer service events. The TAM's core attribute is to help the customer avoid problems before they occur and focus to ensure environmental stability. The TAM leverages the support of local and corporate resources attaining a high level of customer satisfaction and identifies, informs, and works with the Account team on potential sales opportunities based upon the technical observations within the customer's environment.
The TAM ensures best support practices within the customer's environment and strives toward delivering consistent service levels by exceeding customer expectations. The TAM will be responsible for providing technical recommendations based on the data obtained during the weekly, monthly and quarterly reports provided to the customer.
Key Responsibilities:
The TAM ensures best practices are being adhered to within the customer's environment and strives toward delivering consistent service levels by exceeding customer expectations and avoid customer escalations
Helps manage and coordinate the processing, communication, and implementation of the technical related changes, including changes related to customer requests, Field Change Order (FCO), reconfigurations, and is engaged on all upgrade and execution plans
Maintains awareness of all complex service matters including Technical Solutions implementations and activities
Reporting will include (and not limited to) technical performance trending, code level review/recommendations, and a review of relevant Service Requests open within a customer's environments
Can explain technical problems and solutions to technically literate team/client members
Ensures effective coordination and support between account teams and supporting technical resources
Builds value-added relationships within the domain of the account to become the trusted advisor.
Required Skills & Qualifications:
B.S. or B.A., MBA preferred
5-7 years of professional experience
4+ years experience implementing or supporting complex technology solutions
Ability to influence others to achieve results
Interpersonal skills
Proactive
Understand industry trends
Presentation skills.
Compensation:
$36.87 per hour.
#36639178
Member Claims Associate
Cypress HCM job in Lehi, UT
Medical Claims Associate What You'll Do
Execute the daily operations of a health plan, including processing medical claims, researching and responding to our members' most complicated questions, tracking your accuracy around core metrics, and troubleshooting the many operational challenges that affect our business
Be part of the team that is continuously adapting to improve efficiency and scalability
Think critically and strategically to continually boost teamwork and communication across offices
Gain additional skills across different areas of our business over time
Develop in-depth industry expertise in the healthcare economy
Cultivate a culture that aligns with our values and incorporates the unique aspects of our team
Reporting to the Manager of Member Claims, this is an essential role on our Customer Experience team
To be successful in this role, you'll need:
Above all, you are driven, curious, and take ownership for everything you do
You can become proficient with a large volume of information quickly
You are a committed team player
You are excited to build and adapt to the adventures of working on a growing team
You are passionate about being a part of a fast-growing company
You have a passion for our mission to transform the health insurance experience for employers and their employees
Nice to have:
Bachelor's degree or 1 or more years of work experience
Compensation: $21.50 per hour
Peer Specialist
New York, NY job
VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria .
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services
Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team
Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members
Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed
Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals
Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement
Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process
Provides navigation services to help clients/consumers/members connect with community-based services and supports
Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements
Assists clients/consumers/members with transition to alternate housing, when appropriate
Participates in case conferences, staff meetings, supervision and training programs
Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant
For Certified Community Behavioral Health Clinical (CCBHC):
Educates clients about the different types of treatment available, including medications for addiction treatment
Helps clients identify their strengths as well as obstacles to their recovery
Assists clients with applying for benefits
Provides resources for external and post-discharge services
Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members
For IMT, ACT, MC, OMH Suicide Prevention:
Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations
Qualifications
High school diploma or equivalent required
FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required
Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred
Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred
Effective oral/written/interpersonal communication and relationship building skills required
Ability to work independently and collaboratively on an interdisciplinary team
Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required
Valid New York State driver's license, as determined by operational/regional needs
Bilingual skills in English and Spanish, preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Auto-ApplyCatering & Premium Service Manager
Farmville, VA job
The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Job Responsibilities
? Develop and complete catering solutions to meet customers? needs
? Develop and maintain effective client and customer rapport
? Deliver consistent quality in planning and carrying out events
? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
? Assist clients in planning special events and providing creative solutions to clients? needs
? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
? Responsible for delivering food and labor targets
? Responsible for execution of catering events of varied size and scope including staffing and management
? Ensure accurate reporting of all catering related revenue, expenses, and receivables
? Recruit, train, schedule and develop team members
? Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 2 years of experience
? Prior experience in a management or supervisory role preferred
? Previous experience in events, hospitality and catering preferred
? Requires a bachelor?s degree or equivalent experience
? Available to work event-based hours
? Must have excellent communications skills
? Complete Food Handlers and Alcohol Service Certifications as required
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Ability to stand for extended periods of time
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Barista Lead - Central Bucks School District
Doylestown, PA job
The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.
JOB TYPE: Full Time
SCHEDULE: Monday to Friday (No weekends or Nights. No holidays. Summers off)
Excellent position and hours for working parents.
SHIFT: Mornings
LOCATION: Central Bucks School District, DOYLESTOWN, PA
JOB ID: 622113
Job Responsibilities
Greet and assist customers while anticipating their needs
Prepare and serve coffees, teas, specialty beverages per brand standards
Prepares and serve food items in line with location standards
Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
Accurately operate a register/POS and handle cash and credit card transactions.
Count, organize and balance cash drawer, fill out the cashier slip and make deposits
Adheres to Aramark?s cash handling policies and procedures
Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
Maintain clean and sanitary work area
Stock beverage coolers, grab and go items, service ware and condiments
Follow health, safety, and sanitation guidelines for all products
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Experience as a successful barista required
Requires previous cash handling experience
Requires basic math & counting skills
Experience in a supervisory or related role preferred
Must be able to work independently with limited supervision
Must follow required dress code as assigned
Able to read and communicate in English and able to follow recipes
Complete Food Handling Certification as required
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
General Manager- Longwood University
Farmville, VA job
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Lifesciences Commercial Analytics Expert
Raleigh, NC job
Ready to shape the future of work?
At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation
,
our teams implement
data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager / Assistant Manager, Lifesciences Commercial Analytics Expert!
In this role, will work extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics .
Responsibilities
Manage project deliverables, negotiate timelines with stakeholders, and prioritize tasks effectively.
Experienced across any of the commercial analytics functions like marketing analytics, sales analytics
Experienced in pharma data sets such as IQVIA, Symphony: Xponent, PlanTrak, NPA, DDD, LAAD, FIA, Formulary data, Prescriber Dynamics, Payer, Digital Interaction data, Veeva CRM, Call Activity data
Hand on experience in R, Python, SQL, Data Bricks and statistical techniques
Experience in requirement gathering scoping, solution, project management and executing multiple project in parallel
Lead complex analytics and consulting projects related to sales and marketing for a large US based pharmaceutical manufacturer
Liaison with client and onshore team to understand complex business problems and define forecasting solutions
Build PoVs, help structure POCs, is client front-ending, and support client front-ending; act as a story-boarder, can respond to RFP/RFIs
Blend strong modeling & programming expertise with domain knowledge to deliver accurate analytics for pharmaceutical clients.
Strong understanding of Salesforce hierarchy, data alignment, and especially IMS/ IQVIA datasets
Develop KPIs and analytical frameworks with an end-user mindset.
Excellent written and oral communication skills and ability to express complex technical concepts effectively, both verbally and in writing.
Identify opportunities for innovation and process improvement across analytics engagements.
Guide offshore developers and data architects in forecasting solution implementation.
Collaborate with data modelers and developers to identify data needs, sources, and structures to support client issues.
Work effectively in a team-based environment and demonstrate strong analytical and problem-solving skills.
Qualifications we seek in you!
Bachelor's or master's degree in science with focus on quantitative sciences, MBA
Preferred Qualifications/ Skills
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
Excellent communication and negotiation skills
Why join Genpact?
Be a transformation leader
- Work at the cutting edge of AI, automation, and digital innovation.
Make an impact
- Drive change for global enterprises and solve business challenges that matter.
Accelerate your career
- Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best
- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture
- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let us build tomorrow together.
The approximate annual base compensation range for this position is $120,000 to $130,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Location-based Roles Durham NC area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Tech Support Specialist
Enon, OH job
About the Company
At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments.
About the Role
We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience.
Responsibilities
Provide inbound and outbound phone support for store managers during post-conversion.
Troubleshoot issues related to networks, servers, POS systems, and mobile devices.
Assist with password resets, basic technical support, and troubleshooting.
Deliver marketing material and guidance as needed during store refresh.
Document and escalate unresolved issues to appropriate teams for resolution.
Maintain accurate records of support requests and resolutions in ticketing systems.
Ensure exceptional customer service while managing multiple priorities in a fast-paced environment.
Qualifications
Experience in technical support or IT knowledge (college/studies/etc.)
Required Skills
Strong troubleshooting skills across networks, servers, and mobile devices.
Familiarity with Windows environments and POS systems preferred.
Experience in retail or gas station technology environments is a plus.
Excellent verbal communication and customer service skills.
Ability to work independently and adapt to evolving project requirements.
Strong problem-solving skills and attention to detail.
Junior Appellate Associate - DC | Path to Partnership
Washington, DC job
A nationally recognized litigation group in Washington, DC is seeking a Junior Appellate Litigation Associate to engage in high-profile appellate advocacy. The role offers a partnership-track opportunity, ideal for those with 1 to 3 years of experience and a background in appellate law. This position involves drafting appeals and collaborating closely with senior litigators on influential cases, with competitive compensation and a supportive environment.
#J-18808-Ljbffr
DevOps Engineer
Cypress HCM job in Lehi, UT
Dev-Ops Engineer 3
Job Details
Dev-Ops Engineer 3 (Contract)
Duration: 1/12/2026 to 5/08/2026
Team: Campaign Managed Cloud and Fleet Operati
Key Responsibilities:
Provide deep technical troubleshooting for escalated issues that involve Adobe Campaign's most technically complex or large-scale customers;
Troubleshoot, monitor and report tools to analyze the root cause of serious and impactful technical issues and build stable and sustainable solutions and improvements;
Work closely with customer care, internal escalation teams, product management, and engineering to seek solutions for customers and drive ownership of tasks toward completion;
Drive and improve the whole lifecycle of operational readiness from inception and design, through deployment, operation and refinement;
Develop tools, operational enhancements, and automated solutions that enable self-service configuration changes, speed deployments and improve monitoring in support of business-critical customer facing SaaS applications and environments;
Ensure proper monitoring and metrics are being built into the applications before going to production.
Required Skills & Qualifications:
Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or related field.
Full Stack troubleshooting experience including networking, operating system (Debian, CentOS), Apache, HA Proxy, Nginx, RDBMS
Experience leveraging monitoring tools such as Splunk, New Relic, Nagios for troubleshooting
Experience with AWS and/or Azure stack - particularly in the areas of networking (VPCs, security groups), VMs (EC2), databases (RDS), load balancing (ELB, ALB)
Excellent information management practices, such as detailed documentation, usage of wikis, and other collaboration tools
Ability to scope project work, estimate effort and then break down work into sub-tasks.
Experience developing applications in one or more of the following: Python, Java or Go.
Strong comprehension of continuous integration and continuous deployment methodologies.
Excellent written and verbal communication skills, demonstrating the ability to effectively convey technical information to both technical and non-technical audiences.
Compensation:
$60.15 per hour.
#36552720
Finance Analyst
Cypress HCM job in Draper, UT
Job DescriptionFinance AnalystThis is an exciting opportunity to join a growing global company in the cloud-based software industry. We are seeking a collaborative and analytical individual to join our Financial Planning & Analysis (FP&A) team. This position will be instrumental in providing financial support and strategic insights to our go-to-market and product teams, helping shape the future of our business.Responsibilities:
Strategically lead as the primary finance business partner to many of our Sales and Post-Sales leaders, providing comprehensive financial planning, budgeting, and forecasting support for headcount, commissions, and operational expenses, including critical analysis and actionable recommendations to drive performance.
Architect and drive detailed financial modeling and analysis for sales productivity, customer retention initiatives, and post-sales efficiency programs, proactively identifying strategic opportunities and risks, and presenting insights to senior leadership to influence business decisions.
Strategize and refine our subscription revenue forecasts, meticulously creating and maintaining detailed financial models to project attrition, lifetime value, and revenue per customer.
Orchestrate and oversee close collaboration with Sales Operations, Customer Success Operations, and Accounting to ensure accurate and timely tracking of revenue, commissions, and departmental expenses during month-end and quarter-end close processes, driving process improvements and ensuring data accuracy for critical business reporting.
Requirements:
5+ years of relevant experience in corporate finance, preferably in a high-growth environment with a strong focus on data and analytics
Advanced proficiency in financial planning, modeling, reporting, and large-scale data analysis
Demonstrated experience in providing analytical support to improve financial outcomes
Proven success in optimizing financial reporting processes
Hands-on experience using budgeting and forecasting tools such as Adaptive Insights
Familiarity with accounting processes related to monthly or quarterly close cycles
Preferred Qualifications:
Experience working in a Software-as-a-Service (SaaS) or FinTech environment
Experience partnering with Go-to-Market (GTM) teams on budgeting, forecasting, or performance analysis
Ability to communicate complex financial concepts to cross-functional stakeholders
Proactive mindset with a focus on continuous improvement
Strong interpersonal skills and the ability to work effectively in a team-oriented setting
Pay Rate: $40-$46/hour
IT Operations Specialist
New York, NY job
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success.
Requirements
3-5 years of experience in system administration or a similar IT support role
Proven experience managing on-site inventory, hardware requests, and vendor coordination
Strong Mac experience is essential
Expertise in providing white-glove, high-level support
In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections)
Familiarity with Google Workspace and Microsoft 365 platforms
Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms)
Experience with Active Directory or Okta for user provisioning and permissions
Competency in handling user access requests and security protocols
Experience with mobile device management (MDM) and software/hardware installations
Ability to assist with conference room technology setup and troubleshooting
Responsibilities
Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions
Provide in-person, white-glove support for end-users' hardware and software issues across various devices
Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems
Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups
Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting
Perform routine maintenance, updates, and system checks
Document support requests accurately in the ticketing system and ensure timely resolution
Escalate complex issues appropriately to specialized support teams as needed
Microsoft Dynamics 365 Finance and Operations Developer
Houston, TX job
We are seeking a Microsoft Dynamics 365 Finance and Operations Developer for a contract-to-hire position in Houston, TX.
Microsoft Dynamics 365 Finance and Operations Developer
Hybrid / but a Great resource could be Remote (in Texas)
Position Summary Description:
The Microsoft Dynamics 365 Finance and Operations Developer's primary responsibility is designing, developing, and implementing custom solutions that enhance our financial, operational, and analytical capabilities in Microsoft Dynamics 365 Finance and Operations (D365 F&O). In this position, you will play a key role in improving our existing D365 F&O and Power Platform implementations to drive operational efficiency and automate internal processes. This position will work as part of a Financial Applications Management Team comprised of Developers, Analysts, and Data Administrators. This is an on-site position with possible travel to company locations within the US.
Essential Duties and Responsibilities:
1. Design and develop custom solutions within Microsoft Dynamics 365 Finance and Operations to meet business requirements using X++ and C#.
2. Customize D365 F&O modules, forms, actions, and workflows to align with business processes.
3. Work with the internal team to understand existing customizations.
4. Understand the migration of customizations from dev to QA to sandbox to prod environment.
Other Duties and Responsibilities:
1. Keep the development environment up to date with D365 F&O updates.
2. Create, modify, and maintain SSRS reports.
3. Follow the established process for promoting code to the various stages in DevOps.
4. Implement best practices and improve the ongoing maintenance process.
5. Uses the Company's Mission/Vision Statements and Core Values as their guiding principles.
Qualifications:
Education/Training and Experience
Bachelor's degree or equivalent work experience in Computer Science, Software Engineering, Management Information Systems, or related field.
3+ years of experience developing customizations in X++ and C#, providing support. Must have hands-on experience.
Experience with Microsoft ASP.NET, .NET Core & Web Development
Experience with maintaining custom code in Azure DevOps
Agile development experience and knowledge of leveraging Azure DevOps (Git Repo/Pipeline) as a DEV repository
Experience with Dataverse customizations (tables, views, actions, and virtual entities)
Knowledge of Power Platform (Power BI, Power Automate, and Power Apps) and F&O integration.
Knowledge of Azure Integration Services (Logic Apps, App Service, Service Bus)
Knowledge of best practices in D365 F&O development
This is a contract-to-direct-hire opportunity in Houston, Texas, and no sponsorship can be provided. To apply, please email resumes to *****************************. Candidates must pass a background check. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.
Desktop Support Analyst
Jacksonville, FL job
Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more.
This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more!
Requirements:
3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc.
Excellent phone and deskside etiquette.
Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers.
Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.
Customer Service Manager
Vineland, NJ job
Customer Service Manager - Direct Hire
Compensation: $80,000-$100,000 + 5% Bonus
Reports To: Executive Vice President
Schedule & Benefits:
Hours: 8:30 AM-5:00 PM, fully onsite
Benefits: Competitive health insurance, 401k with 3% match, and 3 weeks PTO
Job Description: Customer Service Manager
The Customer Service Manager will lead the customer service function, ensuring efficient order processing, strong communication with retail partners, and proactive issue resolution. This role supports Sales, Production, and Logistics while driving customer experience standards and team performance.
Key Responsibilities
Customer Interaction & Order Management
Maintain daily communication with customers, brokers, sales reps, and major retail partners
Process customer orders via ERP and EDI platforms; ensure accurate EDI mapping and transmission
Manage retailer-specific requirements (routing guides, portals, labeling, compliance documents)
Prepare internal documentation for orders, promotions, samples, and special programs
Coordinate with Production Planning and Warehouse to meet order deadlines and promotional commitments
Ensure timely and compliant deliveries to all accounts
Customer Service Operations
Oversee customer complaints, including chargebacks, deductions, compliance issues, and EDI errors
Work cross-functionally to resolve issues impacting fulfillment and service levels
Provide backup coverage for customer service team members as needed
Develop and maintain customer service procedures, tools, and best practices
Leadership & Team Development
Lead, coach, and support the customer service team
Set KPIs including fill rate, on-time delivery, EDI accuracy, and retailer scorecard performance
Promote a culture of accountability, communication, and customer focus
Cross-functional Support
Partner with Sales on promotional planning, inventory availability, and retailer requirements
Assist with pricing updates, seasonal programs, and promotional execution
Provide leadership reporting, scorecards, and performance updates
Qualifications & Skills
Bachelor's degree in Business Administration or related field
3-5+ years of customer service management in manufacturing, distribution, or CPG
Strong ERP/EDI knowledge; SPS Commerce experience strongly preferred
Strong understanding of retailer compliance, portals, routing guides, and chargeback management
Excellent communication, leadership, and problem-solving skills
Ability to thrive in a fast-paced, retail-driven environment with strong attention to detail
Interview Process
Round 1: Virtual or onsite with HR
Round 2: Virtual or onsite with senior leadership
Deal Operations Analyst
Cypress HCM job in Lehi, UT
Job Description Deal Operations AnalystJob Details
Deal Operations Analyst (Contract)
Duration: 10/09/2025 to 11/27/2026
Team: ADUS Order Management
About the Role:
In Revenue Operations, our shared vision is to simplify and innovate to make it easy for our customers to do business with Adobe. As stewards of Adobe's global quote-to-cash business processes, we strive to delight customers and team members through standardized processes and automated solutions that are supported by smart people who are flexible to evolving business needs. We move quickly, so the business can move quickly and capitalize on opportunities to support the creativity of our customers. Our organization encourages diversity, inclusion, and ongoing growth and learning. As a Deal Operations Analyst, this role focuses on empowering our Deal Desk team with information and support to effectively support our Enterprise sellers and their customers.
Key Responsibilities:
Partner with Operational teams, Product Business Units, and Pricing Strategy to bring Go-To-Market offers to life and ensure smooth execution.
Enable Deal Desk Analysts by coordinating, delivering, and supporting training on Enterprise Go-To-Market products and processes.
Establish and uphold transparent approval pathways and process documentation that facilitate team navigation through Adobe's Enterprise offerings.
Keep global teams informed by communicating changes to go-to-market strategy, processes, and systems that impact deal support.
Contribute to strategic projects within Pricing and Revenue Operations, championing innovation and continuous improvement in quote-to-cash processes.
Act as a trusted first point of contact for team members needing guidance on quote-to-contract processes in CRM, CPQ, and CLM solutions.
Fix and resolve reported issues quickly to keep the business moving.
Build a solid foundation for team success through detailing common issues, solutions, and user guides that encourage self-service and collaboration.
Support system administration activities, including user management, permissions, and configuration updates.
Required Skills & Qualifications:
A bachelor's degree in Finance, Business Administration, Operations, or a related field; or 3-5 years of industry-specific experience that provides equivalent knowledge.
3+ years of experience as a business process analyst or similar role, with strong expertise in quote-to-contract operations and hands-on knowledge of Salesforce and/or Microsoft Dynamics.
Experience using case management tools to support documentation, workflow, and issue management.
Exceptional communication skills, able to simplify complex topics, build alignment, and influence outcomes across diverse collaborators.
Demonstrable ability to identify challenges, propose thoughtful solutions, and drive initiatives to completion in a fast-paced, evolving business landscape.
Adaptability and resilience to shifting priorities, with the ability to thrive in a dynamic, rapidly evolving environment.
Exceptional attention to detail and a dedication to precision, ensuring that your work maintains exceptional quality and empowers teams to satisfy customers.
A growth mindset and curiosity to continually learn, evolve, and originate innovative ideas that unlock creativity and deliver business impact.
Compensation:
$38.00 to $45.25 per hour.
# 36501771
Plant Manager
Lima, OH job
ALPLA's Lima, OH manufacturing site is looking for a Plant Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, Henkel, Chobani and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.
What Can You Expect From ALPLA
Health and Wellness Care Program- Benefits
Child Care Benefits
Dependent Care Cost Savings Program
Recognition programs; Promotional opportunities
401K Retirement Plan and excellent Matching Plan
Medical, dental, vision plan
Education assistance program/tuition reimbursement
Short term, long term and life insurance paid by ALPLA
Paid vacation; paid holidays
What You Will Enjoy Doing
Ensure the safe, profitable, stable, and efficient operation of an ALPLA production facility while fostering a sustainable, positive work environment and promoting continuous personal development for all plant personnel.
Safety overall Plant Safety/OSHA Compliance
P&L Responsibility/Expense control
Group reporting
Budgeting and Investment Planning
Capacity Planning
Customer Service
Human Resources
Logistics/Warehouse
Quality Assurance
Sales
Maintenance of existing accounts
Policies/Procedures
Machine and Infrastructure Maintenance
Implementation and proper usageof OPEX initiatives
Leading the Team
Recruits (with Hiring Managerand HR) new employees
Performs disciplinary actions
Assesses trainingneeds of staff and ensuresexecution of training
Provides personneldevelopment, training, and knowledge sharingculture
Performs annual Performance Evaluation and Goal settings
What Makes You Great
Bachelor Degreein Business/Engineering or related fieldsor equivalent education/work experience required
At least 5 years of related experience required
Excellent interpersonal and communication skills
Strong organizational skills
Strong and proven team building capabilities
Basic understanding of corporate financefunctions
Fundamental understanding of plastic manufacturing process
Technical aptitude
ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.
Immigration sponsorship is not eligible for this role
Application Support Technician
New York, NY job
Pay
$80,000 + 10% bonus
We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology.
Requirements
Technical knowledge of Windows 10 & 11 operating systems
Proficiency in Microsoft Office suite
Strong customer service and client-facing communication skills
Ability to communicate clearly and professionally both over the phone and in person
Advanced troubleshooting and multi-tasking skills
Ability to effectively document and track support issues
Financial services background is preferred
Responsibilities
Serve as the initial contact for user support, providing solutions or escalating issues as needed
Verify problem descriptions and gather relevant information to facilitate resolution
Walk customers through troubleshooting steps and follow up on issues until resolution
Log, track, and manage support tickets within the ticketing system
Assist with application support, including user account creation, access management, and troubleshooting
Provide desktop support for hardware, software, and peripherals
Offer remote assistance via phone, email, and remote-control software
Support new hire onboarding with required technologies
Ensure timely resolution of support requests and maintain effective communication with users
Break-Fix/Refresh Technician
Dayton, OH job
Job Title: Break-Fix/Refresh Technician
Duration: 12-Month Contract (Renews Annually)
Hours: Monday-Friday, 8:00AM-5:00PM
We are seeking a hands-on Break-Fix/Refresh Technician to join our IT team in the Greater Dayton area. This role is ideal for individuals looking to gain experience in the IT field while providing direct hardware support to hospital and clinic staff. The technician will be responsible for maintaining, troubleshooting, and replacing IT hardware across multiple hospital and clinic locations.
Responsibilities:
Device Refresh & Deployment
Replace outdated desktops, laptops, monitors, and peripherals.
Set up and configure workstations for hospital staff.
Image and reimage devices for future use.
Director of Operations - Appliance Manufacturing
Dallas, TX job
Korn Ferry has partnered with an industry leading appliance manufacturer to identify a Director of Operations to be based out of their Dallas, Texas location.
The Director of Operations will be highly visible, reporting directly to the COO of the organization. The Director will oversee the following functional areas: Hardware & engineering Operations; Installations & Customer Engagement; Logistics & Procurement; and Strategy.
The ideal profile will have had prior experience and successes leading in a tech-focused environment with the product(s) involving both hardware & software. This is an excellent opportunity to join an evolving company that is in growth mode and have a direct impact on all facets of the operation.
Requirements and preferred experience:
Bachelor's Degree with preference being in an Engineering-related field
Previous Project Management Experience highly preferred
Experience leading in a tech-focused environment
SE: 510764459