Cypress Health Group jobs - 44 jobs

. This position is responsible for abstracting provider services accurately into billable codes from the medical documentation in accordance to the coding ethics of American Academy of Professional Coders (AAPC), American Health Information Management Association (AHIMA) and/or National Alliance of Medical Auditing Specialists (NAMAS) and payer coverage guidelines. Furthermore, responsible for posting and reconciling charges and communicating with provider/staff of medical necessity of services, unspecified, truncated, and lack of supporting diagnoses along with incomplete or missing documentation. KEY RESPONSIBILITIES & DUTIES: * Responsible for abstracting provider services into billable codes (CPT, HCPCS, & ICD-10) from the medical documentation in accordance with the coding ethics of AAPC, AHIMA, and NAMAS and payer coverage guidelines in an accurate and timely manner. * Post and reconcile hospital setting (IP/OP/OBS) charges daily. * Communicate inefficiencies to the coding supervisor such as the medical necessity of services; unspecified truncated and lack of supporting diagnoses; incomplete or missing documentation along with any inappropriate coding and documentation trends. * Reference coding and payer resources to accurately code and bill the provider documented services. * When needed, assist the AR Specialist with a complicated coding denial. Furthermore, the coder assists with creating an appeal letter regarding the coding denial along with any supporting documentation. Coder will forward the appeal documentation(s) to the AR Specialist to handle. * Continue education with coding and billing via Encoder Pro, coding subscriptions and resources provided by CHP. * Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES * Have experience properly coding (CPT, HCPCS, & ICD-10) services from the medical documentation in accordance with the coding ethics of AAPC, AHIMA, and NAMAS. * Must be able to communicate effectively in English, verbally, and written. Additional languages are desirable. * Excellent customer service and phone etiquette skills. * Must be able to maintain a high degree of confidentiality and work well under productivity standards. * Able to prioritize and balance the workload on short and long-term company needs. * Must be able to work independently and be able to solve problems efficiently and accurately. * Able to create channels of communication to obtain information necessary to perform job tasks. * Strong organizational skills with the ability to prioritize a high-volume workload. * Helpful attitude, positive teamwork spirit with a willingness to help. CREDENTIALS/EDUCATION/EXPERIENCE * High School Diploma or Equivalent required. * Minimum of 2 years of experience in medical billing and/or coding. * Certifications in Medical Billing and Coding highly desirable

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance $80,000-90,000 Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details The Social Worker assists patients and families in coping with problems resulting from severe or long-term illness. They will assess, diagnose, and treat patient's mental and social conditions, counsel individuals and/or families, and update case records. Qualifications Assesses psychosocial status of client and social and emotional factors related to the client's illness, need for care, and response to treatment. Provides direct social casework services to clients and families including assisting with goal setting, counseling, and planning and providing interventions. Advises agency personnel, clients, and families of appropriate community resources, their eligibility criteria, and regulations. Participates in the development and periodic renewal of the client's plan of care. Observes and reports to the physician, the response of the client to treatment and changes in his condition. Maintains verbal and/or written communication with other personnel involved with care of the client. Maintains appropriate and timely client care records including observations, treatments, client response to treatment, and changes in client's condition. Attends and participates in appropriate client care conferences, staff meetings, and agency committee meetings. Thorough knowledge of social work principles and methods. Knowledge of individuals and group behavior and ways of working effectively with adults, children, and families who have social, economic, emotional, or health problems. Ability to exercise independent professional judgment in complex situations. Ability to establish and maintain effective working relationships with clients and families, staff members, outside agencies and institutions, and the general public. Ability to communicate effectively both orally and in writing. Reliable car, driver's license, and car insurance Master's degree in Social Work required

Salinas Valley Health Imaging As the Imaging Practice Administrator, provides day to day operational leadership to Salinas Valley Health Imaging. Ensures that the practice maintains a patient and customer focus designed to support delivery of the highest quality care. Seeks opportunities to grow the financial health and long-term sustainability of the service line. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: * Responsible for managing all aspects of SVH Imaging. This includes creating and overseeing short-term and long-term objectives. * Negotiate and manage contracts with vendors, suppliers, and service providers for equipment, supplies, maintenance agreements, and other services necessary for the operation of the imaging practice. * Ensure that contracts comply with organizational policies, regulatory requirements, and industry standards. * Monitor contract performance and vendor compliance to ensure that deliverables and service levels are met. * Participates in the selection, training and supervision of clinic staff. This individual is responsible for performance evaluations, merit increases and disciplinary actions with support from the Vice President of Operations. * Act as a liaison between the practice/client and the medical staff and represents the managed practice at external functions. * Collaborates to achieve the highest level of clinical and financial outcomes and patient, physician, and staff satisfaction. * Responsible for performing thorough financial analysis and cost-benefit analysis on all process improvement projects, capital equipment purchases, etc. * Evaluate current imaging equipment and technology to identify opportunities for upgrades or replacements to ensure optimal performance and quality of patient care. * Monitor the performance of newly upgraded equipment and conduct regular assessments to measure the impact on patient outcomes, workflow efficiency, and operational costs. * Provide ongoing training and support to imaging staff to maximize the utilization and effectiveness of upgraded equipment and technology. * Reviews and analyzes clinical, financial and operating reports and makes correlating decisions based on the data presented to ensure a sustainable and profitable operation. * Awareness of compliance obligations and focuses management and staff attention on compliance (e.g., HIPAA/confidentiality, IIPP, Cypress Compliance Manual, labor laws, Cypress Employee Handbook, AKS, etc.). * In collaboration with Cypress's Billing & Collection Teams, the Practice Administrator monitors metrics and benchmarks are in acceptable ranges for the managed practice. * Takes the lead on optimizing patient satisfaction and experience. Implements and monitors patient satisfaction survey tools and social media outlets (e.g. Yelp, Facebook and Google Reviews). * Works collaboratively with other members of the leadership team, physicians and staff members across the various departments and supports organizational objectives. * Presents to Cypress and client senior management (e.g., SVHC's CMO), and/or their committees or workgroups, periodic reports reflecting the services and financial activities of the managed practices and such special reports as may be required by Cypress and SVHC, including month end, dashboard and benchmarking reports. * Develops clinical program policies and procedures to maintain standards for applicable accreditation organizations. * Attends all client meetings related to the managed practices and attends all other appropriate meetings as Cypress's representative. * Implements all policies established by Cypress and the controlling organization (e.g., SVHC and SVH). * Available as a resource to physicians, staff and the community. * Partners with the physicians and allied health professionals to deliver on service line goals, including efficient communication to develop protocols and assures the service line's needs are met. * Appropriately communicates with others. Keeps Cypress senior management and SVHC appropriately informed via email, telephone conferences or in-person briefings of relevant important information. * Performs other duties that may be necessary or in the best interest of the managed practices and Cypress. EDUCATION and/or EXPERIENCE * Bachelor's degree preferred or must be enrolled in a program. MBA or Master's degree with a healthcare focus preferred. * Minimum of 5 years management experience * Current American Registry of Radiologic Technologists (ARRT) and California Certified Radiologic Technologist (CRT) certificate or other national Imaging Registry such as ARDMS preferred. * Financial expertise in healthcare fiscal management. * Valid Driver's License. QUALIFICATIONS * Advanced training or certification in management of clinic operations. * Excellent communication, interpersonal, and organizational skills to serve as a trusted advisor to the client and leader to team members. * In-depth knowledge of revenue cycle management, third party reimbursement, regulatory issues and compensation plan methodologies * Experience with Epic is highly desirable. * Ability to work collaboratively and effectively with the practice lead physicians to drive organizational goals and deliver highest quality of care while maximizing practice performance. * Creative, flexible and easily adapts to changing priorities. * Energetic, takes initiative and able to work in a team environment as well as autonomously when needed. * Exhibits a strong work ethic. This individual must be innovative, efficient and results focused. SUPERVISORY RESPONSIBILITIES Supervises the non-physician staff. KNOWLEDGE The jobholder must demonstrate current competencies applicable to the job position. * Excellent customer service * Problem resolution skills * Critical thinking skills and the ability to analyze datasets * Effective verbal and writing skills * Microsoft Office knowledge (Word, Excel, and Outlook) * Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals. * Demonstrates ability to work autonomously and be directly accountable for results * Demonstrates flexibility * Exhibits the capability to influence and negotiate individual and group decision-making * Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment * Displays proven ability to positively influence behavior and outcomes CONDITION OF EMPLOYMENT: Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas. The range displayed on this job posting reflects the target for new hire salaries for this position.

The Accounts Research Specialist are responsible for accounts research of physician services by researching denials for resolution and providing customer service to patients, insurance companies, third parties, providers and their offices. The employee will appeal denials appropriately, identify and report denial trends to management, notating on guarantor/patient accounts of research and resolution of claim(s), resolve insurance and patient credits, answer and resolve account inquiries, and handle secondary insurance claims process. KEY RESPONSIBILITIES & DUTIES: * Research and resolve all types of denials efficiently and accurately, which includes but not limited to coordination of benefits (COB), insurance eligibility, coding (e.g., modifiers, diagnoses, CCI edits), billing (e.g., NPI, POS, DOS). * Research and resolve insurance and patient credits timely and accurately. * Follow insurance appeal standards or protocols, establish an appeal correspondence to petition the denial as incorrect or inappropriate and for the third-party carrier to reconsider and adjudicate the claim correctly. May inquire with assigned coder for education or letter of appeal, if outside the scope of the AR Specialist. * Document all actions and communications taken regarding each account/session/encounter in the designated fields in the practice management system (PMS). * Identify and track denial trends by payer, provider, and code. * Identify billing-related issues and work with appropriate internal teams to resolve the identified issue(s) in a timely manner. * Must stay up to date with industry trends and changes that impact Accounts Researching. This may include seminars, training, and reading material. It is the employee's responsibility to maintain one's AR knowledge and learn specific required areas, such as basic coding. * Ensure secondary claims are filed with the appropriate primary insurance EOB attachment in a timely and accurate manner. * Answer customer service inquiries professionally, timely and efficiently. Make certain the inquiry is completed, closed or followed up on until closure happens. Document the guarantor/patient's account in detail. * Handle and expedite distinctive cases include bankruptcy, charity, statements, tax billing document, refunds and other items, should be processed accurately but expeditiously and follow-through. Follow the designated processes for these distinctive cases. * Collect outstanding balances must be done professionally and with tact. Posting of payment done accurately, timely and according to protocol. * Handle all claim denials appropriately and according to department standards. * Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES * Understand basic coding to work coding denials successfully. * Must be able to communicate effectively in English, verbally and written. Additional languages desirable. * Excellent customer service and phone etiquette skills. * Must be able to maintain a high degree of confidentiality and work well under productivity standards. * Able to prioritize and balance workload on short and long-term company needs. * Must be able to work independently and be able to solve problems efficiently and accurately. * Able to create channels of communication to obtain information necessary to perform job tasks. * Strong organizational skills with the ability to prioritize a high-volume workload. * Helpful attitude, positive teamwork spirit with a willingness to help. CREDENTIALS/EDUCATION/EXPERIENCE * High School Diploma or Equivalent required. * Minimum of 2 years of experience in medical field/accounting/accounts receivable. * Certifications in Medical Billing and Coding highly desirable.

Why Suncrest At Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Pay Range $25.00-$28.00 per hour Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details The Certified Nursing Assistant/Home Health Aide (CNA/HHA) position works under the direction of a Case Manager/DON and is responsible for providing resident care to assigned residents in accordance with resident assessments, care plans and as directed by nursing management. The CNA/HHA works with other licensed care staff to coordinate the proper types of care to residents and strictly follows all Company nursing policies and procedures as well as safety guidelines. Qualifications Strong commitment to improving quality of life while partnering with our community organizations in patient care Ability to work well within a team environment to collaborate daily with nurses, social workers, chaplains, volunteers, and STNA leadership Eager to gain higher level of opportunities such as certifications and further education Work closely with patients on a 1-1 level but get strong support from a patient care team Able to work independently and on your own from a day-to-day basis Must be willing to drive with reliable transportation, valid driver's license, and auto insurance Certified Nursing Assistant (CNA) certification in the state(s) of practice Home Health Aide (HHA) certification in the state(s) of practice CPR certified CNADC

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Competitive Pay (salary range: $85,000 - $100,000) Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: Establish and maintain positive working relationships with current and potential referral and payer sources Build and monitor community, customer, payer, and patient perceptions of the organization Assist in strategic planning to identify opportunities for additional or improved services to address customer needs Maintain comprehensive working knowledge in the field of marketing Maintain comprehensive working knowledge of Suncrest Hospice markets Qualifications Extensive experience in healthcare sales, especially home care and/or hospice Ability to market aggressively while simultaneously maintaining positive industry relationships Demonstration of good communication, negotiation, and public relations skills Ability to work independently Ability to build and maintain relationships with referral sources Must be willing to drive with reliable transportation, valid driver's license, and auto insurance

Montage Medical Group (MMG), a subsidiary of the Montage Health system, operating as a licensed community clinic following California Department of Public Health Title 22 statutes. MMG launched in 2009 with a clinic in Carmel and now serves Monterey County through several clinics located in Carmel, Marina and Monterey. MMG is a non-profit public service physician group with over 60 healthcare providers, seeing approximately 125,000 patient visits annually. We believe the primary motivators for healthcare workers are a deeply held yearning to make a difference, to find meaning in all life experiences - good and bad - an innate human need to be engaged with honorable and talented people doing important work so that, in the end, they could say, "I made a difference in people's lives." SUMMARY Under the direct supervision of the Practice Manager, greet patients, answer phones, schedule appointments, check-in and discharge patients, collect copays and payments, and perform various clerical duties. ESSENTIAL DUTIES AND RESPONSIBILITIES * Greet and check-in patients, using the physician practice management software for scheduling, billing and collection. * Obtain patient demographic and other information; accurately enter into electronic medical record and practice management system. * Verify demographic and insurance information for all patients. * Assist medical and clinic staff with urgent patient needs. * Explain payment policies and expedite rooming patients in exam rooms and treatment areas. * Collect patient co-pays, deductibles and payment for services, strictly following the medical group's payment policies. (For example, the receptionist is responsible explaining payment policies and for collecting payment in full at the time of service for self-pay patients.) * Enter correct and accurate information into the electronic medical record and practice management system. * Schedule patients appropriately following scheduling guidelines. * Answer phones quickly (by second ring) and courteously, using approved telephone techniques and etiquette. * Telephone skills must be exceptional * Other duties detailed in attached job description. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree ("GED"); and at least three months (preferably six months) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. Experience with medical terminology (e.g., CPT and ICD9 codes) and understanding of medical insurance process preferred and extremely helpful. Must understand or quickly learn about the differences between and among self-pay patients, insurance patients, Medicare patients, TriCare patients, workers' compensation patients, and occupational medicine patients. Must respond courteously, sympathetically and maturely to patient needs. Must be neat and professional in appearance. Detail oriented and well organized. Computer literate (i.e., be familiar with a PC and basic software, such as Microsoft Windows, Microsoft Word, etc.) Bilingual may be required. Must be able to work under pressure and in stressful situations and must be able to work quickly when business conditions warrant.

The Magnetic Resonance Imaging Technologist (MRI) will provide patient services by operating MRI equipment, apply principles of magnetic resonance imaging protection and evaluate studies for technical quality, exercise professional judgment in the performance of procedures, and provide patient care essential to the MRI procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: * Setting up and operating MRI equipment used in the medical diagnosis and/or treatment of patients and includes implementing infection control procedures for the work area * Gains patient cooperation by reducing anxieties; providing explanations of treatment; answering questions * Minimizes risk to patient and staff by practicing MRI Safety Screening for every person who is allowed into the MRI Exam Room * Prepares patients for MRI procedures by positioning patient; adjusting immobilization devices; moving equipment into specified position; understanding the risks of SAR and adjusting technological factors of the machine to ensure patient exposure is at an acceptable level; adjust exam protocols for patient image quality * Protects patient, self, and other staff from hazards. Takes images following established procedures for patient care and safety; processes image. Checks images for clarity of image, retaking when needed. Distributes studies to appropriate medical staff * Documents patient care services by charting in patient records * Ensures operation of MRI equipment by completing preventive maintenance requirements following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories * Maintains required records including patient records, daily log books, and monthly reports * Maintain MRI supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies * Performs quality control checks to assure MRI unit meets standards and certifications required by laws, rules, and departmental policies. Complies with safety standards * Complies with federal, state, and local legal and professional requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions * Maintain license, and continuing education requirements by attending educational workshops; reviewing professional publications; participating in professional societies * Other duties as assigned by the Clinical Director or Practice Administrator EDUCATION and/or EXPERIENCE * High School diploma or equivalent, and completion of an accredited Magnetic Resonance Imaging program required * National registration with the American Registry of Radiologic Technologists (ARRT) is preferred * American Registry of Magnetic Resonance Imaging Technologists (ARMRIT) is preferred * Current compliance with continuing medical education (CME) requirements * Current CPR certification for health care providers * Minimum 1 year of experience as an MRI Technologist in a comparable environment * IV Credentialed if applicable PREFERRED Bilingual skills may be required at certain clinics or during certain shifts. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. CONDITIONS OF EMPLOYMENT: Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas. The range displayed on this job posting reflects the target for new hire salaries for this position.

A Medical Assistant assists in the examination and treatment of patients under the direction of a Physician by performing the following duties. Depending upon training, experience and supervision, administers injections, performs EKGs and laboratory tests (venipuncture). A medical assistant performs basic administrative, clerical and technical support services for a licensed physician and must be able to follow the direction of supervisors and management. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: * Prepare patient for physician evaluation (e.g., room patient, take vitals, etc.). Interview patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information in patients' electronic medical record. * Prepares treatment rooms for examination of patients. Assure prompt patient flow. * Assists physician with evaluation and treatment of the patient as directed by the physician. * Conducts various procedures as indicated (e.g., immunizations, injections, lab procedures such as rapid strep and flu tests, urinalysis, etc.). * Administers medication by intradermal, subcutaneous or intramuscular injection only at direction of the physician and within the scope of practice for a Medical Assistant. * May perform point of care tests such as EKG's, Urine HCG (pregnancy test), blood sugar, urinalysis, hemoccult, peak flow and nebulizer treatments within the scope of practice for a Medical Assistant. * Records complete and appropriate information in patient charts regarding symptoms, drug allergies, current medications and dosages. * Restock lab area daily, including all drawers and treatment trays. * Maintain inventory of medications and medical supplies, and follow all procedures regarding expired medications. * Assist in receiving and discharging patients. * Train other designated employees to take vital signs and prepare patients for physician evaluation. * Answer phones and return calls within defined time frames. Perform various clerical functions as assigned by Management, monitor and order supplies and assist receptionists as needed. * Sterilize (autoclave) and wrap instruments. * Ability to calculate correct medication dosage using manufacturer's dosage calculation charts. * Perform general cleaning duties, including: clean and restock treatment rooms and restrooms; clean spills on floors; continual cleaning of the general area, clean up after yourself, straighten and tidy reception area frequently, and spot clean any surface in need of immediate cleaning, including the outside of the clinic. * Facilitates the coordination of care for individual patients by forwarding referrals to the referral coordinator, completing referral order forms for diagnostic studies, generating the visit summary for all patients, following up on overdue orders for referrals and diagnostics and obtaining test and referral results. * Displays effective communication skills with vulnerable patient populations. Vulnerable populations are patients who are made vulnerable due to their financial circumstances, place of residence, health, age, personal characteristics, functional or developmental status, ability to communicate and understand effectively regarding their health information and presence of chronic illness or disability * Maintains concise documentation in patients' electronic medical records. * Scans documentation into patients' electronic medical records and updates appropriate care guidelines for tracking/performance reporting. * Follows evidence-based approaches to self-management support such as patient coaching and motivational interviewing. * Follows standing orders developed by SVMC such as testing protocols, medication refills, identifying care gaps such as vaccines and preventive services. These standing orders may be preapproved by the provider and are in adherence of California's Scope of Practice for Medical Assistants. * Maintain current CPR certifications. * Other duties as assigned EDUCATION and/or EXPERIENCE Must have Certificate of Medical Assisting from an accredited college or technical school; and have at least three months (preferably six months) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. Must have a current BCLS/CPR certification. PREFERRED Bilingual may be required at certain clinics or during certain shifts. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE: The job holder must demonstrate current competencies applicable to the job position. * Excellent customer service * Problem resolution skills * Critical thinking skills and ability to analyze datasets * Effective verbal and writing skills * Microsoft Office knowledge (Word, Excel, and Outlook) * Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals. * Demonstrates ability to work autonomously and be directly accountable for results * Demonstrates flexibility * Exhibits capability to influence and negotiate individual and group decision making * Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment * Displays proven ability to positively influence behavior and outcomes SKILLS: * Skill in appropriate assessment and assistance techniques. * Skill in appropriate use of universal precautions, safe workplace and confidentiality methods. * Skill in health information management by appropriately charting patient data. ABILITIES: * Ability to work effectively as a team member with physicians and other staff. * Ability to react calmly and effectively in emergency situations. * Ability to appropriately interact with patients, families, staff and others. * Ability to flexibly respond to changing demands. * Ability to plan, organize, prioritize and direct the work of others. * Ability to communicate clearly and effectively in English, both verbally and in writing. PROFESSIONAL REQUIREMENTS: * Must have superior patient service attitude and skills. A CORE VALUES IS "PATIENT FIRST." High patient satisfaction is of critical importance and all employees must strive to achieve 100% patient satisfaction. * Meets dress code standards; appearance is neat and clean. Personal hygiene and grooming meet appropriate standards for a medical office. * Completes annual educational requirements. * Maintains regulatory requirements. * Maintains patient confidentiality at all times and understands HIPAA rules. Never inappropriately accesses confidential patient information (e.g., does not access medical or billing records for self, family member, friend or acquaintance). * Observes OSHA and Cal-OSHA workplace safety rules. Familiar with the practice's Illness & Injury Prevention Program (IIPP). * Reports to work on time and as scheduled; completes work within designated time. * Wears identification while on duty, uses computerized punch time system correctly. * Attends staff meetings. * Represents the organization in a positive and professional manner in the community. * Complies with all organizational policies regarding ethical business practices. * Communicates the mission, ethics and goals of the office.

Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical Care Coordinators, Social Workers, Pharmacy Technicians and Care Coordinators. The Care Coordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the Care Coordinator promotes "working at the top of license" by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our Care Coordinators are the glue that brings all elements of a patient's care together. This is a 6-month, part-time, temporary position with the potential of hiring on. ESSENTIAL DUTIES AND RESPONSIBILITIES Key Responsibilities Include: * Telephonically contacts patients who are due for preventive screenings. * Telephonically contacts patients to coordinate chronic disease follow up and testing. * Schedules appointments. * Follows standardized protocols to place orders for due or overdue testing. * Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits). * Connects patients to community resources to address social determinants of health. * Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum. * Adheres to administrative and assigned practice standards regarding confidentiality. * Attends and participates in team meetings. * Adheres to the attendance and punctuality policy. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. MONTAGE VALUES Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinating care across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect. EDUCATION: * Required: High school diploma or general education degree ("GED") & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire. * Preferred: Certificate or associate's degree in medical assisting EXPERIENCE: * Required: 2 or more years of experience working in a primary care setting SKILLS AND ABILITIES: * Ability to appropriately interact with patients, families, staff and others. * Strong interpersonal skills to handle sensitive situations and confidential information. * Must respond sympathetically and maturely to patient needs. * Detail oriented and well organized. * Skill in health information management by appropriately charting patient data. * Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel * Ability to function effectively in a fluid, dynamic, and rapidly changing environment. * Ability to articulate clearly and concisely both verbally and in writing. * Ability to self-direct in keeping with departmental and organizational priorities. * Ability to work autonomously and be directly accountable for assignments. * Ability to work effectively as a team member with physicians and other staff. * Ability to apply attention to detail and accuracy. * Bilingual English/Spanish is preferred. * Knowledge of Monterey County community resources is preferred. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

SVHC - Care Coordiantion Under the direct supervision of the Clinic Manager, the person in the position of the Front Office Supervisor trains, schedules, and supervises office staff and performs various clerical functions. All of the duties and responsibilities of the Job Description for Medical Receptionist also apply to this position. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: * Interviews and makes hiring recommendations for new Medical Receptionists * Oversees and/or conducts training for new and current Medical Receptionists, arranges/maintains a training check list * Provides ongoing constructive feedback on employee job performance * Establishes and maintains a high level of employee morale, emphasize team-based approach, empowers teams/individuals to meet the highest level of function * Assigns, directs, and ensures task completion. * Trains staff to maintain concise documentation in patients' electronic medical records * Trains staff to follow evidence-based approaches to self-management support such as patient coaching and motivational interviewing * Responsible for all Medical Receptionists, PTO requests/tracking and timecard approvals. * Coordinate overall patient flow with Back Office Supervisor and Clinic Manager. * Monitor front office EMR in-baskets to ensure staff adherence. * Accepts phone calls of complaints relating to clinical situations and/or clinical staff. The Front Office Supervisor listens to the complaint, researches that which is primarily necessary to take care of the patient's immediate medical need, interviews staff involved, and counsels as necessary * Research and respond to questions from the billing office regarding particular encounters. * Tracks and matches packing slips with invoices for payment of office supplies * Supports quality and efficiency improvement efforts * Ensures general cleanliness and neatness of the practice * Consults with clinic manager regarding any problems or concerns, and assist in implementing organizational changes * Responsible for cash handling and deposit reconciliation * Other duties as assigned EDUCATION and/or EXPERIENCE * High School Graduate or equivalent. * One (1) year experience in office setting or hospital setting. * Experience with billing and insurance preferred. * Previous experience working as a Medical Assistant preferred. * 6 months of supervisory experience PREFERRED Bilingual may be required at certain clinics or during certain shifts. SUPERVISORY RESPONSIBILITIES Directly supervises Front Office employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. KNOWLEDGE The jobholder must demonstrate current competencies applicable to the job position. * Excellent customer service * Problem resolution skills * Critical thinking skills and ability to analyze datasets * Effective verbal and writing skills * Microsoft Office knowledge (Word, Excel, and Outlook) * Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals. * Demonstrates ability to work autonomously and be directly accountable for results * Demonstrates flexibility * Exhibits the capability to influence and negotiate individual and group decision making * Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment * Displays proven ability to positively influence behavior and outcomes CONDITION OF EMPLOYMENT: Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas. The range displayed on this job posting reflects the target for new hire salaries for this position.

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details The Music Therapist is responsible for providing music therapy services to hospice patients according to their plan of care. Duties include but are not limited to: Performs assessments, evaluations, and establishes a plan and goals Performs music therapy treatments as prescribed by the Attending Physician and the Suncrest Hospice team Reports on client's response to treatment or any changes in condition Documents services delivered using electronic methods on day of service Attends team conferences upon request Participates in Performance Improvement activities, as requested. Ability to work well with verbal and non-verbal clients with a range of disabilities Connect with families and staff in a variety of outreach settings Ability to improvise in a clinical setting Qualifications Currently Music Therapist Board Certified (MT-BC) One year of music therapy experience Completed Music Therapy Degree Requirements Must be willing to drive with reliable transportation, valid driver's license and required vehicle insurance

Monday - Friday The Prescription Coordinator is responsible for supporting the development of patient-centered, team-based care. The individual in this position is responsible for auto-charting documentation and queuing up prescriptions as ordered by SVH Clinics as an agent for the physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: * Perform prior authorizations for medications through various insurance portals * Answer incoming phone calls for the Prescription Agent Queue * Follow Medication Refill protocols at all times prior to queuing up medication refills * Review the last date that a prescription was filled, bringing attention to any refills that are being requested prior to running out * Schedule patients for an appointment with their provider if a refill is being requested and the patient has not been seen for an office visit in the past 12 months. Queue up the necessary quantity to last the patient until the scheduled visit and send to the provider for approval * Review the medication list from the patient's last visit to verify the patient is still taking the medication. If the medication is not on the list, call the patient to confirm. If there are any further questions, contact the provider * Contact new patients prior to their first scheduled appointment to review and enter medications into EMR * Update patient medication lists on EMR for provider review * Electronically queue up medication requests for the provider * Complete Refill Request messages within 72-hour protocol * Communicate with pharmacies via telephone, FAX, email, etc. regarding medication changes and/or refills as directed by the provider * Resubmit approved prescriptions if they were not received at the pharmacy * Other duties as assigned EDUCATION and/or EXPERIENCE The employee performing this position is expected to hold a High School diploma and have at least 2 years of related healthcare experience involving quality improvement, healthcare quality practices, experience working in a role requiring attention to detail, quality assurance, data integrity, and investigation. Computer proficiency with a variety of software, including word processing, spread sheets, databases, or other applications. Employee is expected to be a Certified Medical Assistant from an accredited college or technical school and have at least 1 year of related experience. PREFERRED Bilingual may be required at certain clinics or during certain shifts. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. CONDITIONS OF EMPLOYMENT Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas.

Responsible for providing primary and urgent care to a diverse patient population, focusing on health maintenance, disease prevention, patient education, and counseling. Works under the supervision of a physician following established guidelines and protocols and within established scope of practice. KEY RESPONSIBILITIES AND DUTIES * Demonstrates the ability to perform physical exams on all patients, neonate through the geriatric population. * Obtains and documents the patient's medical history. Identifies health risk factors. * Demonstrates the ability to diagnose and treat common acute illnesses. * Demonstrates the ability to diagnose and treat chronic illnesses such as diabetes and hypertension. * Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. * Supports and maintains a culture of safety and quality. * Orders and interprets diagnostic tests, i.e., laboratory work, x-rays, EKG. * Provides well childcare; women's healthcare, prenatal care, family planning. * Demonstrates the ability to prescribe medications (see individual state laws) and non-pharmacological therapies based on the patient's diagnoses, health history, and age. * Encourages positive health behaviors for the maintenance of health and the prevention of disease. This is done through education and counseling. * Always applies standardized care guidelines in clinical practice. * Provides patient and/or family with health education, counseling and referrals to other healthcare professionals and community resources when appropriate. * Assesses and documents patient and/or family psychosocial issues. * Treats patients and families with respect and dignity. Maintains high patient satisfaction scores. * Collaborates with physicians and other members of the health team to plan optimal care for the patient. * Works with the patient and family to formulate a patient treatment and education plan. KNOWLEDGE, SKILLS, AND ABILITIES * Provides follow-up care, determines the effectiveness of the treatment plan, reassesses and changes the plan as needed. * Documentation meets all standards and policies. Documentation includes all findings, interventions, and results. Appropriately codes E&M at appropriate levels, without over or under coding. Completes and signs all documentation timely, usually at point of service, but no later than the end of the shift. * Maintains patient confidentiality at all times. * Functions as a patient advocate. * Demonstrates the ability to be flexible, organized, and function under stressful situations. * Participates in performance improvement and continuous quality improvement (CQI) activities. * Stays current with medical advancements, new technology, new drugs through continuing education classes, society meetings, professional journals etc. * Attends all departmental, organizational, and medical staff committee meetings as appropriate. * Meets the organization's requirements for participation in government and private payer incentive programs, such as PQRS and Meaningful Use. * Completes patient charts following appropriate documentation guidelines in a timely manner. * Assists with the development and implementation of specific policies and procedures. CONDITION OF EMPLOYMENT: We will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. CREDENTIALS/EDUCATION/EXPERIENCE * Current Registered Nurse License in the State of California * Master's Degree from an accredited Nurse Practitioner's Program. * National Certification as a Nurse Practitioner or certification eligible. * Registered with the Drug Enforcement Administration (DEA). Registration must be obtained within the first six (6) months of employment. * Current BCLS certification. * The scope of practice is related directly to practice guidelines and protocols under California law. * Basic computer knowledge. Ability to master efficient use of EMR. * Able to perform minor office surgeries, apply casts and splints, laceration repairs. (Training will be provided if needed) * Basic X-ray interpretation. (Training will be provided if needed) * Telemedicine evaluations for common minor injuries and illnesses. * Able to communicate effectively in English, both verbally and in writing. * Additional languages preferred particularly Spanish.

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Starting $20/hr Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details The Administrative Assistant will handle various administrative tasks in our front office area by reporting to and assisting the Office Manager. This role plays an extremely important part in communicating effectively with patients, co-workers and other team personnel, with the continued goal of fulfilling Brighton's/Suncrest's mission in providing the highest quality of care and customer service to our patients, their families and our referring sources. Qualifications A self-motivated team player with strong and effective communication skills Demonstrate accuracy and thoroughness; looking for ways to improve and promote quality. Monitor and self-correct own work processes and outcomes as well as apply feedback from others to improve performance. Has the capability to balance team and individual responsibilities; exhibit objectivity and openness to others' views, contributing to building a positive team spirit by putting the success of the team above his/her own interests. Possesses an extraordinary ability to multi-task in a fast-paced, deadline driven environment. Has great attention to detail, technological proficiency including extensive software/computer skills, great customer service skills, and a general understanding of administrative principles and the expectations associated. Able to type 50 words per minute High School Diploma Completed 1-2 years of business college preferred

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance $50-60/hour Benefits Package including Medical, Dental, and Vision insurance Paid Time Off Mileage and cell phone reimbursement 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. This position will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: Establish and maintain positive working relationships with current and potential referral and payer sources Build and monitor community, customer, payer, and patient perceptions of the organization Assist in strategic planning to identify opportunities for additional or improved services to address customer needs Maintain comprehensive working knowledge in the field of marketing Maintain comprehensive working knowledge of Suncrest Hospice markets Willing to travel to San Francisco & Peninsula to create relationships with different hospitals Qualifications Active RN license and in good standing in state of practice Proficient computer skills Must be willing to drive with reliable transportation, valid driver's license, and auto insurance Excellent communication skills, using diplomacy and discretion Professional demeanor Excellent organizational skills

The Licensed Clinical Social Worker provides psycho-social support to Behavioral Health, Population Health and Endocrine patients, to facilitate coordination of social services to complement patient care, and to support the medical team in clarification of the goals of care and the plan of care. In addition to ensuring excellent patient care services, the Social Worker will coordinate educational and outreach services, participate in quality improvement initiatives, and promote collaboration with other hospital/clinic departments and with outpatient and community services, including service as a liaison with county mental health resources and insurance affiliated case managers to ensure optimized care coordination and resource allocation to meet patient needs throughout the continuum of care. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following: * Demonstrates the ability to treat common mental health problems and emotional difficulties, including anxiety disorders and depression, impact of trauma, medical illness or loss. * Participates in group consultations and trainings. * Collaborates with health professionals from other SVH clinics. * Complies with clinic standards for timely submission, accuracy and completeness of documentation in the EMR and collects all require statistical data. * Supports and maintains a culture of safety and quality. * Attends department, hospital and community in-services related to the field of practice. * Participates in quality improvement activities and program planning for the clinic, hospital and service lines. * Assesses and documents patient and/or family psychosocial issues. * Treats patients and family with respect and dignity. Maintains appropriate patient satisfaction scores. * Works closely with all members of the healthcare team in development of the Plan of Treatment, including discharge plans, based on the psychosocial assessment and accepted social work interventions. * Develops and maintains thorough knowledge of referral resources throughout the service area * Maintains up to date knowledge of Medicare, Medicaid and other third-party reimbursement sources. * Provides positive customer relations in dealing with patients, families, physicians, member of the healthcare team, referral sources, services agencies and others. * Adheres to all department/facility policies. * Must behave ethically and professionally. * Other duties as assigned Population Health Support * Review and prioritize incoming referrals. Assess patient needs, crisis intervention, and situations to determine goals and/or resolve crises. * Connects patients to community resources and helps patients develop/improve their social/behavioral skill set with the goal of reducing preventable inpatient and emergency department visits * Collaborates with other professionals to assess client needs or plan treatments. * Weekly follow up calls to support patients or more as needed. CCS Endocrine Support * Conducts psychosocial assessment of the CCS program client and caregivers on initial visit and at least annually, and when there are major changes in psychosocial factors affecting a client and/or the family. * Develops social work plans with the family/caregivers and clients. * Ensures that assessments and plan of care are documented in chart and are accessible to other team members. * Plans for the transition of youth to adult services by the age of 14, including sources of medical, vocational, financial and support services and safety planning for youth with disabilities. * Participates in quality assurance and community improvement as they relate to social work services or needs of clients and families serviced by the SCC. * Contributes to the development of written policies, procedures or guidelines related to social work services in SCC. EDUCATION and/or EXPERIENCE * Have a master's degree in social work from a school accredited by the Council on Social Work Education and five years of full-time social work experience that shall include: * Three years' experience in all aspects of social services and discharge planning preferred * Be licensed as a clinical social worker by the California Board of Behavioral Sciences * Be paneled by the state to meet CCS requirements within the first 12 months of employment * Minimum of two years of experience working with children. QUALIFICATIONS * Knowledge and abilities essential to the successful performance of the duties assigned to the position * Demonstrates resourcefulness, effective written and oral communication, diplomacy, organizational, and analytic skills. * Self-directed, assertive and creative in problem solving, systems planning and patient care management in a high-volume work environment. * Must be capable of working with diverse populations. * Must have emotional resilience and stability since the work often involves dealing with crises. * Must be knowledgeable about caring for patients at various developmental stages throughout the life cycle.

The RN, Population Health Services Manager possesses a clinical background and experience in population health practices and principles. This person will direct and manage the daily work of the multiple population health teams and support the implementation of new programs identified by Executive Leadership. Provides leadership for the development, deployment and optimization of population healthcare services by managing the Care Coordination department team comprised of, but not limited to, RNs, LVNs, Community Health Workers, Care Coordinators and Prescription Coordinators. Responsible for leading the team to ensure optimal care for priority patient populations. Responsible for achieving programmatic requirements with other entities and payors such as the National Committee for Quality Assurance (NCQA), Centers for Medicare and Medicaid Services (CMS), and Central California Alliance for Health (CCAH). ESSENTIAL DUTIES AND RESPONSIBILITIES includes but not limited to the following: * Manages personnel within the population health department including but not limited to interviewing, hiring, performance management, staff development, disciplinary action, etc. * Manages the daily work of the population health department and supports implementation of new programs. * Leads the population health department by demonstrating the capacity and expertise to operationalize best practice recommendations, system goals, and regulatory requirements. * Coordinates activities with key staff and implements changes and interventions to achieve improvement targets. * Communicates with the team and continually evaluates plans in keeping the departmental priorities and initiatives on track including program implementation and progress towards programmatic metric goals. * Communicates and collaborates with multidisciplinary healthcare team members, emphasizing continuity of care, in an effort to reduce or eliminate fragmentation, duplication, and gaps in treatment plans. * Provides clear, strategic, and operational direction to enhance the value of services provided to the patients, hospitals, and providers. * Leads initiatives around value-based contracting and reimbursement systems to gain a comprehensive understanding of programmatic goals, metrics, and priorities in optimizing patient care. * Executes on goals and develops improvement programs to target key areas in order to excel in quality metrics and utilization targets. * Develops and maintains standards following best practices for population health workflows aligned with an integrated, cross disciplinary team. * Develops and monitors population health performance standards which include key performance indicators and performance targets focusing on improving healthcare outcomes. * Monitors metrics and benchmarks to drive improvement and raise awareness that promotes individual growth and collective improvements in care within the population health department as well as across the multidisciplinary team. * Identifies baseline workflows and process gaps in order to make enhancement recommendations and implement change processes, through in-depth system knowledge. * Performs individual and group competency assessments of clinical knowledge, workflow knowledge and systems skills and assists with motivating and teaching team to excel. This includes periodic review of employee chart documentation to ensure compliance to best practice and standards. * Facilitates, plans, and leads recurring meetings with stakeholders and senior management. * Develops and maintains a comprehensive education and training program for population health department, inclusive of case review and case studies. * Furnishes reports providing analytics to allow providers to address the populations directly attributed to them and further provide better care, improve health, and lower costs. * Regularly attends various meetings, conference calls and training seminars. Must be able to grasp the pertinence of the subject and re-deliver or train others on the topics related to population health and care coordination activities. * Maintains awareness of regulations, keeping abreast of pending and or implemented changes. * Maintains the strictest confidentiality in the areas of patient, employee and provider relations. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Direct management responsibility of 30-35 clinical and non-clinical staff. Carries out management responsibilities in accordance with the organization's policies and applicable laws. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Excellent communication, interpersonal, and organizational skills * Experience with Epic is required * Creative, flexible and easily adapts to changing priorities * Energetic, takes initiative and able to work in a team environment as well as autonomously when needed * Exhibits a strong work ethic. This individual must be innovative, efficient, and results focused. * Understanding of clinical program development and improvement, analytical problem solving, project management, and ability to positively influence others. * Ability to navigate ambiguity with the aid of structured problem-solving techniques. * Understanding of value-based payment systems such as CMS's Primary Care First, Medicare Shared Savings Program, Merit-Based Payment System, etc. EDUCATION/EXPERIENCE and SKILLS: * Current CA RN license. * Bachelors of Science in Nursing required. * Master's degree in Nursing, Public Health, Healthcare Administration, or a relevant field preferred. * Minimum of 5 years of related clinical experience, preferably in population health, ambulatory care, community public health, case or care management, coordinating care across multiple settings and with multiple providers * Experience working with vulnerable populations (geriatrics, minorities, behavioral health). * Skills: * Excellent verbal and written communication skills. * Excellent interpersonal, negotiation, and conflict resolution skills. * Excellent organizational skills and attention to detail. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to act with integrity, professionalism, and confidentiality. * Thorough knowledge of employment-related laws and regulations. REQUIREMENTS: * Valid CA Driver's License and proof of auto insurance coverage required * Offer is contingent upon a successful completion of a background check. PREFERRED Bilingual may be required at certain clinics or during certain shifts. CONDITION OF EMPLOYMENT: Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas. The range displayed on this job posting reflects the target for new hire salaries for this position.

Responsible for providing primary and urgent care to a diverse patient population, focusing on health maintenance, disease prevention, patient education, and counseling. Works under a Practice Agreement following established guidelines and within established scope of practice. KEY DUTIES AND RESPONSIBILITIES: * Demonstrates the ability to perform physical exams on all patients, neonate through the geriatric population. * Obtains and documents the patient's medical history. Identifies health risk factors. * Demonstrates the ability to diagnose and treat common acute illnesses. * Demonstrates the ability to diagnose and treat chronic illnesses such as diabetes and hypertension. * Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. * Supports and maintains a culture of safety and quality. * Orders and interprets diagnostic tests, i.e., laboratory work, x-rays, EKG. * Provides well childcare; women's healthcare, prenatal care, family planning. * Demonstrates the ability to prescribe medications (see individual state laws) and non-pharmacological therapies based on the patient's diagnoses, health history and age. * Encourages positive health behaviors for the maintenance of health and the prevention of disease. This is done through education and counseling. * Always applies standardized care guidelines in clinical practice. * Provides patient and/or family with health education, counseling and referrals to other healthcare professionals and community resources when appropriate. * Assesses and documents patient and/or family psycho-social issues. * Treats patients and families with respect and dignity. Maintains high patient satisfaction scores. * Collaborates with physicians and other members of the health team to plan optimal care for the patient. * Works with the patient and family to formulate a patient treatment and education plan. KNOWLEDGE, SKILLS, AND ABILITIES * Provides follow-up care, determines the effectiveness of the treatment plan, reassesses and changes the plan as needed. * Documentation meets all standards and policies. Documentation includes all findings, interventions and results. Appropriately codes E&M at appropriate levels, without over or under coding. Completes and signs all documentation timely, usually at the point of service, but no later than the end of the shift. * Maintains patient confidentiality at all times. * Functions as a patient advocate. * Demonstrates the ability to be flexible, organized, and function under stressful situations. * Participates in performance improvement and continuous quality improvement (CQI) activities. * Stays current with medical advancements, new technology, new drugs through continuing education classes, society meetings, professional journals, etc. * Attends all departmental, organizational, and medical staff committee meetings as appropriate. * Meets the organization's requirements for participation in government and private payer incentive programs, such as PQRS and Meaningful Use. * Completes patient charts following appropriate documentation guidelines in a timely manner. * Assists with the development and implementation of specific policies and procedures. CREDENTIALS/EDUCATION/EXPERIENCE * Bachelor's Degree in Health Sciences, etc. * Graduate of an accredited Physician Assistant Program. * Current Physician Assistant license from the California Physician Assistant Board * The scope of practice is related directly to the PA's supervising physician and California laws. * Current BCLS certification. * Registered with the Drug Enforcement Administration (DEA). Registration must be obtained within the first six (6) months of employment. * Basic computer knowledge. Ability to master efficient use of EMR. * Able to perform minor office surgeries, apply casts and splints, laceration repairs. (Training will be provided if needed) * Basic X-ray interpretation. (Training will be provided if needed) * Workers Comp experience preferred * Telemedicine evaluations for common minor injuries and illnesses. * Able to communicate effectively in English, both verbally and in writing. * Able to communicate effectively in Spanish is highly desirable. Locations: On-site at our DOD clinic in Aptos, CA Schedule: Monday - Friday, 8 am - 4 pm CONDITION OF EMPLOYMENT: We will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.