CyrusOne jobs

We are seeking a Global Customer Experience Partner - Hyperscale to join our Customer Experience organization. The candidate will serve as the senior operational and relationship leader for one of CyrusOne's largest hyperscale customers, ensuring high quality service delivery, compliance, and lifecycle excellence across global data center operations. This role will drive operational performance, manage escalations, enhance customer experience, and strengthen governance maturity across a complex, multi-region account portfolio. The Customer Experience Partner will serve as the strategic operational liaison for hyperscale customer engagements across the Americas and Europe, collaborating cross-functionally with Operations, Compliance, Service Delivery, Security, and Technology teams to ensure a consistent, high-quality customer experience that enables continued growth at scale. **Responsibilities:** **Operational Excellence and Governance** + Govern account-level metrics including SLA adherence, uptime, incident response and resolution timelines, ensuring consistent rhythm-of-business (RoB) cadence. + Lead customer governance forums including Quarterly Business Reviews (QBRs), performance scorecards, and continuous improvement sessions. + Oversee operational health scorecards, customer performance analytics, and capability maturity assessments using ServiceNow, Power BI, and internal telemetry tools. + Partner with internal executives, operations, compliance, and service delivery leaders to align service outcomes with contractual obligations and customer expectations. + Lead escalation management, driving root-cause accountability and ensuring corrective actions are implemented and tracked through closure. + Partner with the Compliance & Governance function to ensure audit readiness, SLA traceability, and control validation across all production assets. **Customer Relationship & Experience Management** + Serve as the customer's primary post-delivery liaison, maintaining trusted relationships with executive and operational stakeholders. + Maintain proactive communication and transparency with customer leadership to reinforce reliability, responsiveness, and partnership trust. + Conduct QBRs to present performance trends, service improvements, and forward-looking initiatives. + Translate customer feedback into actionable operational, technical, or process improvements. + Identify and execute opportunities to enhance customer experience and service efficiency through process optimization, automation, and proactive service health reporting. **Service Maturity & Continuous Improvement** + Develop and maintain a global account capability roadmap focused on service maturity, monitoring coverage, reporting standardization, and incident prevention. + Collaborate with the Customer Technology & Reporting and Governance teams to institutionalize consistent account practices and performance transparency. + Influence internal product, technology, and process roadmaps by representing the customer's operational perspective in cross-functional forums. + Support lifecycle transitions between construction delivery and steady-state operations by validating readiness, documentation, and service standards. + Use analytics and KPI insights to identify trends, risks, and opportunities to enhance reliability, responsiveness, and operational excellence. **Qualifications:** + 10+ years of experience in customer success, service delivery, or program management within hyperscale, cloud, or data center environments. + Strong understanding of operational compliance, SLA governance, and lifecycle management across global portfolios. + Proven success managing large enterprise or hyperscale customer relationships post-delivery, with deep accountability for service outcomes. + Demonstrated ability to lead escalations, drive performance analytics, and orchestrate cross-functional teams. + Exceptional communication, relationship management, and stakeholder influence skills. + Strong analytical mindset with experience using Power BI, Excel, and CRM/service management tools (Salesforce, ServiceNow). + Ability to translate operational data into strategic insights for executive audiences. + Must be able to travel up to 25%. + Experience with data center infrastructure or critical environment operations. + Familiarity with incident, change, and problem management frameworks (ITIL). + Certification in Program or Project Management (PMP, PgMP, or Lean Six Sigma). + Bachelor's degree in Business, Engineering, or related field (MBA or Master's preferred). **Education / Certifications:** + Bachelor's degree in Business, Engineering, or related discipline required **Benefits:** + Remote work is supported two days a week + Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program + Competitive pay, performance bonus, 401(k) retirement plan with company match + Generous paid time off and holidays, parental leave + Building Amenities: On-site facilities include a fully equipped gym, golf simulator and free parking. The office is conveniently located near local restaurants and is a short walk to the American Airlines Center CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more at navient.com. Our Sr Marketing Operations Specialist will be responsible for managing various marketing deliverables such as emails, paid ads, direct mail, website tests, website redesigns, event materials, print ads and more. This role will help support marketing channels which include but are not limited to content, social, website, product, performance, CRM, and partner marketing. This role presents a unique opportunity to not only make an impact with your production and project management skills, but to help grow the company. Responsibilities Include: Project Management Create and maintain project schedules for all assets from brief through final delivery. Track project progress, develop schedules, and communicate status. Work with stakeholders to develop creative briefs, deadlines, and all other requirements needed to successfully launch and manage projects. Work proactively with channel managers and cross-functional teams to ensure on-time launch of new campaigns and creatives. Fulfill any incentive requirements in accordance with policy and procedures. Assist with quality assurance/testing, ensuring any changes requested by risk reviewers have been properly implemented. Tools and Tickets Management Track projects from beginning to end and use collaboration tools to make sure that marketing managers and cross-functional teams have the information they need. Drive efficiency by ensuring that collaboration tools are being used correctly, and holding stakeholders accountable for their tasks and documentation. Keep the project management tools (marketing folder, jira, and airtable) up to date, including correct due dates, assignees and stakeholders, uploading all final creative, and also storing final assets, content and creative in correct folders. Organize the marketing drive per team and project, ensuring pieces are accurately labeled and dated, and all final creative are in folders. Maintain accurate record-keeping by uploading final assets to ticketing system and leading scheduled legal audits, while addressing audit requests promptly and thoroughly. Communication and Cross-functional Collaboration Drive projects to completion by leading day-to-day communications with internal marketing and creative teams (coordinate meetings, notes, status reports, task lists, etc.). Schedule creative reviews, stakeholder reviews and other project checkpoints. Responsible for clear communication across the cross-functional team to ensure that all team members are updated on project milestones, decisions, status, and delivery. Coordinate and ensure timely routing and approval of all assets and pricing updates with designated bank partner(s). Develop clear documentation for new policies and procedures to guide teams and ensure effective adoption. Vendor Management Vendor contact and management including routing contracts/IOs for legal review, submitting vendor forms, monitoring budgets, and delivering production ready assets in a timely manner. MINIMUM REQUIREMENTS Bachelor's Degree- Marketing or related field of study. Additional equivalent experience above the required minimum may substitute. 4 years of experience in a project manager/producer or similar role supporting marketing execution. Ability and experience collaborating with cross functional teams. A demonstrated history of exercising appropriate urgency when trafficking, scoping + resourcing work. Proven ability to unblock work to ensure progress and/or escalate issues when necessary. Expertise with Airtable, Jira, Themis, Asana, or other project management tools. Organizational expertise. Strong communication skills and excellent attention to detail. Additional equivalent education above the required minimum may substitute for level of experience. IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

Who We Are: It's pretty exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are & the Impact You Will Have: The Associate General Counsel, Director - Hyperscale Sales will serve as a key legal partner to the company's sales organization. This role provides strategic and practical legal counsel on complex customer lease and service agreements and related corporate matters. The successful candidate will ensure compliance with internal contract policies and procedures while supporting fast-paced, high-value commercial transactions critical to the company's growth. This position requires a strong commercial mindset, excellent judgment, and the ability to balance risk management with business objectives in a dynamic, deadline-driven environment. What You Will Do: Lead legal support for hyperscale customer negotiations, including data center leases, build-to-suit agreements, colocation agreements, and related amendments and renewals Partner closely with Sales, Finance, Development, Operations, and Executive leadership to structure and negotiate transactions that align with business objectives Manage outside counsel effectively when specialized expertise or additional resources are required Draft, review, and negotiate complex commercial contracts with customers, vendors, and strategic partners Ensure compliance with internal contract policies, approval processes, and risk management standards Support vendor contracting related to hyperscale developments and operations, as needed Identify opportunities to improve contracting efficiency, consistency, and scalability through templates, playbooks, and process enhancements Stay current on industry trends and legal issues impacting hyperscale data center transactions and technology-driven commercial agreements What You Will Need to be Successful: J.D. from an accredited U.S. law school with strong academic credentials. Six or more years of experience as a lawyer working in the areas of contract negotiation, real estate, lease negotiation, and/or corporate law Knowledge, Skills, and Abilities: Hands-on, self-starter who is disciplined and detail-oriented with the ability to work independently as well as in a team setting that requires a highly accurate and timely work product Excellent listening, written, verbal, organizational and interpersonal skills Ability to learn ERP systems Excels in a team-oriented work environment Strong work ethic and accountability to deadlines Ability to work in a fast-paced and evolving business environment Proficient computer skills including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), Box and DocuSign Excellent analytical, time-management, judgment and decision-making skills Ability to multitask, prioritize, and manage time efficiently Must be able to maintain a high degree of confidentiality Possess ambition and an optimistic attitude Ability to manage competing priorities and demands on time Strong problem-solving and negotiation skills Able to take initiative with little direction The Perks (and these are just a few!): QRest Sabbatical Employee Stock Purchase QTS scholarship for dependents Eagle Club award trip eligibility Paid volunteer days Tuition assistance, parental leave and military leave assistance Total Rewards This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible. In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired remotely. Please note that this information is provided for those hired remotely, and this role is open to remote candidates with compensation that aligns with your location. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. The estimated pay range for this role is: $172,167.49 - $293,832.51 The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.

Join our dynamic team as an Operations Systems Programmer II, where you will enhance and support the Building Management System (BMS), Electrical Power Management System (EPMS), and Data Center Infrastructure Management (DCIM) applications within our data centers. Working closely with Operations Teams, IT, and facilities management, you will ensure the integration and functionality of our systems are optimized for performance and reliability. This role requires a strong background in system programming, analysis, and a deep understanding of data center operations. Responsibilities: System Programming and Integration: Develop and modify programming logic for BMS, EPMS, and DCIM systems to enhance functionality and integration Collaborate with IT and facilities teams to ensure seamless system integration and data exchange across platforms Implement system upgrades and enhancements, ensuring minimal disruption to data center operations Develop custom scripts and interfaces to improve system efficiency and user interaction Advanced System Analysis and Troubleshooting: Lead the support for SEV 2-4 incidents, ensuring rapid response and resolution Collaborate with cross-functional teams to troubleshoot and perform root cause analysis (RCA) of Control Systems in our data centers Utilize in-depth knowledge of control platforms and analyze system logs, alarms, and data to diagnose and resolve complex issues Implement corrective actions to ensure the reliability and stability of control systems Develop and improve controls strategies, programs, and logic programming Manage and maintain graphical user interfaces (GUIs) and ensure their functionality System Optimization and Maintenance: Optimize controls performance and reduce nuisance alarms through system tuning and configuration Regularly review and update system documentation, including system configurations, programming changes, and operational guidelines Ensure all system modifications are well-documented, following industry standards and internal protocols Provide detailed reports on system status, upgrades, and issue resolutions to senior management and stakeholders Industry Engagement and Continuous Learning: Stay updated with industry trends and emerging technologies Participate in industry workshops and seminars to enhance professional skills and maintain cutting-edge knowledge in control systems technology Participation in On-Call Rotation: This position requires inclusion in the on-call rotation, providing remote support to address urgent system issues outside of regular business hours Qualifications: Minimum of 3 years of experience in programming and systems integration within a data center environment, specifically with BMS, EPMS, and DCIM applications. Familiarity with key network communication protocols such as IP-based BACnet and Modbus, as well as RS485, is crucial due to their extensive use in our Building Management System (BMS), Electrical Power Management System (EPMS), and Data Center Infrastructure Management (DCIM) applications Extensive experience with specific platforms such as Delta, Automated Logic, Schneider Electric, including Foreseer and NEO Experience with PLCs is a plus Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment Strong communication skills and the ability to work effectively in a team Intermediate proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, is necessary. This includes the ability to perform complex data analysis in Excel, create detailed reports and presentations in PowerPoint, and manage extensive email communications Knowledge of data center infrastructure and operations is essential. 10% Travel. Occasional travel to various data center sites may be required for system deployment and integration Education/Certifications: High School diploma or equivalent required CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. A Security Officer plays an integral role in creating peace of mind for Bread Financial and the associate population by protecting company assets, minimizing risk, and ensuring overall safety and security at an assigned location. Responsibilities include providing and maintaining a safe working environment for associates, contractors, and visitors, actively patrolling, responding to potential threats, and acting as a first-responder in emergency situations. Conduct focused patrols to protect people, property, and information within the assigned area of responsibility. Work as part of a team but be prepared to act independently when necessary. Essential Job Functions Secure premises and personnel by patrolling property. Monitor surveillance equipment. Inspect buildings, equipment, and access points. Ensure facilities and restricted areas are properly secured. Control and permit entry for associates and non-associates. Report irregularities, address policy infractions, investigate hazards, and check monitoring devices. - (40%) Provide excellent customer service to associates, clients, and guests. Be engaging, approachable, and friendly while maintaining professionalism and diligence. - (20%) Render first-responder services within training scope. Escalate emergencies beyond training to appropriate authorities. Respond quickly to emergencies, medical incidents, and security events. Carry first aid bags and other equipment for injured individuals. - (20%) Prepare incident reports using electronic systems. Record observations, information, occurrences, and activities. Interview witnesses. Manage access control, video surveillance, and emergency response. Follow the chain of command for reporting. - (10%) Monitor environmental, building, and equipment controls. Respond to alarm systems. - (10%) Minimum Qualifications High School Diploma or GED CPR - American Heart Association and AED within first 30 days of employment 0-1 years experience in security, law enforcement, or related Preferred Qualifications 3+ years experience in security and or law enforcement Skills Access Control (AC) Crisis Interventions Data Entry Emergency Management Emergency Response Law Enforcement Life Safety Code Microsoft Office Reports To: Supervisor and above Direct Reports: 0 Work Environment Safety Services - Security Officers are expected to be able to respond quickly to security related events and medical incidents, lift or carry equipment, participate in defensive tactics/personal protection training and numerous other physically demanding tasks. Flexibility with working hours and schedule for 24/7/365 operation hours. Travel Ability to travel up to 5% annually Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Typical Pay Range: $18.00 - $26.65 Full Pay Range for position: California: $20.70 - $33.30Colorado: $18.00 - $28.00New York: $19.80 - $33.30Washington: $18.90 - $30.65Maryland: $18.90 - $29.30Washington DC: $20.70 - $30.65Illinois: $18.00 - $29.30New Jersey: $20.70 - $30.65Vermont: $18.00 - $26.65Ohio: $18.00 - $26.65 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. This job is eligible for $1.00/hr shift premium for hours worked between 5pm-6am and all weekend hours (given specific requirements are met). Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates, both full time and part time, can immediately enroll in Bread Financial's 401(k) plan. All associates receive 11 paid holidays. Full-time hourly associates receive a bi-annual grant of Paid Time Off (“PTO”) in each January and July based on their service date and scheduled hours, whereas newly hired full time hourly associates in their first year of employment receive a prorated PTO grant on their 61st day of employment based on the month of hire and scheduled hours. Associates will receive a payout of any unused PTO, up to 40 hours, paid out in the next calendar year (except associates in Alaska, California, Colorado, Montana and Nebraska who are paid for all unused PTO). Additionally, hourly associates (except those in California) generally receive 72 hours of Paid Sick Leave Plus (“PSL+”) per calendar year, with a pro-rated grant in the associate's first year of employment to the extent allowed by applicable law. If additional PSL+ is required in a particular jurisdiction, the company with comply with applicable law. Unused PSL+ does not carry over from one calendar year to the next unless required by applicable law. Instead of PSL+, hourly associates in California receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Hired associates will be able to elect the purchase company stock during offering periods in June and December. Click here for more Benefits and PTO information. About Bread Financial At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn. Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). The Company is an Equal Opportunity Employer. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. The Company participates in E-Verify. The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************. Job Family: Facilities Management Job Type: Regular

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Account Manager About your role: As a Technical Account Manager, you will support Tier 1 clients who expect world-class service, delivered by payments professionals who understand the industry, who know how to navigate Fiserv, and who are focused on helping them run and grow their business. The Technical Account Management team's primary objective is to facilitate an exceptional service experience for Fiserv's largest, most visible, and most complex clients. The Technical Account Manager will own technical client service firm-wide, providing a single point of contact for all technical needs. What you'll do: * Shape new, innovative solutions together with product, business, and technology leaders. * Provide solution and technical design conversations at senior client level and manage stakeholders for multiple client engagements. * Build shareholder value through responsible revenue growth and expense management for our internal and external shareholders. * Demonstrate client focus by providing future-proof solutions and services that enable success for our internal and external clients. * Oversee all technical efforts across Fiserv for key accounts and be the primary point of contact for technical issues, including collaboration during significant production support events. * Work directly with clients, vendor partners, and 3rd parties, including face-to-face meetings with the stakeholders to support technical discussions and discovery. * Navigate Fiserv technology on behalf of the client, which can include all Tech and Product groups across Fiserv and 3rd parties. * Translate the client's business and operational requirements to technical requirements and collaborate with all internal and external stakeholders throughout the project/implementation. * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: * Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military. * 8+ years of Fiserv experience in IT technical troubleshooting and/or IT development and working knowledge of multiple Fiserv acquiring platforms (specs, integrations, gateways, APIs/SDKs, tech stack). * 3+ years of experience in direct client interaction for technical support and requirement gathering. * Working knowledge of merchant acquiring payment processing and flows - Point of Interaction (POI)/Point of Sale (POS) System. Experience that would be great to have: * Working knowledge of Fiserv networking/connectivity architecture. * Working knowledge of card brand regulations. * Working knowledge of the Payment Facilitator (Payfac)/Market Place business model. How you'll work: * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. * This role requires use of a computer and audio equipment. Benefits at Fiserv: * Fuel Your Life program to support your physical, financial, social, and emotional well-being * Paid holidays and generous time away policies * No-cost mental health support through Employee Assistance Programs * Living Proof program to recognize your peers' extra effort with points redeemable for rewards * Eight Employee Resource Groups to foster a collaborative culture and expand your network * ·Unparalleled professional growth with training, development, and internal mobility opportunities * Medical, dental, vision, life, and disability insurance options available from day one * Retirement planning and discounted shares with the Employee Stock Purchase Plan * Tuition assistance and reimbursement program * Paid parental, caregiver, and military leave Salary Range: $111,000.00-$157,000.00 These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sales Representative BC - King of Prussia What does a successful Sales Representative / Business Consultant do at Fiserv? Revolutionize Commerce. Empower Businesses. Define Your Career. Are you ready to be a game-changer? At Fiserv, we're transforming the way businesses operate and grow. You will be on the frontlines of innovation, connecting small and medium-sized businesses (SMBs) with Clover, our award-winning point-of-sale and business management platform. Join a dynamic team that thrives on passion, purpose, and performance. Why Choose Fiserv? We don't just deliver technology; we create solutions that redefine commerce. With Clover, we've built a trusted platform that's powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024. We're not here to simply sell; we're here to empower businesses with tools to succeed. As the world's largest merchant acquirer, you'll have the resources, reputation, and technology to make a real difference. Your career at Fiserv isn't just about closing deals-it's about opening doors to possibility. What you will do: Be the Catalyst for Growth: Travel across the assigned territory, partnering with Financial Institutions to bring Clover's cutting-edge solutions to merchants, sparking success wherever you go. Turn Leads Into Legacy: Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment. Leverage Fiserv's extensive partnerships and referral networks to fuel your pipeline. Consult. Solve. Transform: Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace. Elevate Excellence: Embody Fiserv's core values by fostering authentic connections and maintaining the highest ethical standards. What you will need to have: High School Diploma/GED. Experience in a quota-driven, self-sourcing sales environment. Demonstrated success in cold-calling and generating your own leads. What would be great to have: Bachelor's degree or military experience. 3+ years of sales experience, particularly in consultative and relationship-driven roles. Proven ability to design strategies that drive pipeline growth and revenue. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewSilvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies. With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Job Description THE OPPORTUNITY The Director of Sales, United States Marine Corps (USMC) works with and directly reports to the Senior Director of Sales, USA. The successful individual in this role will be focused on increasing sales of Silvus' MIMO-MANET products within the USMC account domain and will actively participate in all aspects of the sales cycle. This position is eligible for 100% remote work depending on location. ROLE AND RESPONSIBILITIES Sales Management: Direct and oversee the entire sales process, targeting customers in line with the company's strategic objectives. Responsible for not only initiating customer interaction, but also guiding the final sales and ensuring successful follow-up. Business Relationships: Establish and maintain relationships with partners and customers in the United States Marine Corps (USMC) market. Identify new programs, market segments, and opportunities that build on the company's core MIMO solutions. Event Support: Participate in trade shows, conferences, and customer events to support sales development. Market Awareness: Stay updated on market trends, changes, and competitor actions that may impact the company's positioning. This includes setting and meeting an annual target for new business to support growth in the USMC market. Pipeline Management: Contribute to building a robust pipeline of business opportunities. Regularly update the CRM database with a forecast of opportunities to help inform key business decisions. Product Knowledge: Develop and maintain a deep understanding of our MIMO solutions. This knowledge will help effectively communicate the value and benefits of our products to customers and prospects. Customer Service: Foster a customer-centric approach in all dealings. Promptly address any customer concerns or complaints and use feedback to provide improvements. Travel Requirements - up to 50% of the time, but variable. REQUIRED QUALIFICATIONS Bachelor's degree from an accredited university or college plus minimum 4 years of demonstrated business development and sales experience in a technical field; OR High School Diploma/GED with at least 8 years of demonstrated business development and sales experience in a technical field Prior US DoD military service, with demonstrated increasing levels of responsibility throughout military tenure. Deep understanding of USMC procurement and MARCORSYSCOM, MCTSSA, and PMTCE program offices. Knowledge of military C2, C5ISR, EW, or SIGINT applications. Military/Aerospace industry and acquisition experience. Solid understanding of US DoD funding and procurement cycles. Experience leading all phases of business capture (whitepapers, proposals, RFI/RFP response, teaming, strategic positioning, etc.). Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date. Must be a U.S. Citizen due to clients under U.S. government contracts. All employment is contingent upon the successful clearance of a background check. PREFERRED KNOWLEDGE SKILLS AND ABILITIES Demonstrated business development and sales experience in autonomous military systems. Extensive USMC or Naval Special Warfare (NSW) experience. Strong technical acumen and understanding of USMC tactical communications challenges and solutions. Leadership, management, and program management experience. Track record of successful sales of MANET and/or radio solutions and a working understanding of alternative MANET technologies and their relative strengths. A track record of working with resellers and distributors and overseeing their activities. Strong communication skills. Familiarity with CRADA formulation and execution. COMPENSATION: $115,000 - $145,000 / annual base salary plus commission; OTE potential up to $300,000 The pay range is NOT guaranteed. It is based on market research and peer data, and will vary depending on the candidate's experience and qualifications. Basic Requirements Bachelor's degree from an accredited university or college plus minimum 4 years of demonstrated business development and sales experience in a technical field; OR High School Diploma/GED with at least 8 years of demonstrated business development and sales experience in a technical field Prior US DoD military service, with demonstrated increasing levels of responsibility throughout military tenure. Deep understanding of USMC procurement and MARCORSYSCOM, MCTSSA, and PMTCE program offices. Knowledge of military C2, C5ISR, EW, or SIGINT applications. Military/Aerospace industry and acquisition experience. Solid understanding of US DoD funding and procurement cycles. Experience leading all phases of business capture (whitepapers, proposals, RFI/RFP response, teaming, strategic positioning, etc.). Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date. Must be a U.S. Citizen due to clients under U.S. government contracts. Travel Requirements25-50% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals. The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assists MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success. **Responsibilities:** + Assist in the strategic direction for facilities operations. + Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities. + Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The MARC Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers. + Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures. + Demonstrate the ability to self-start, be responsive, and be creative when finding solutions. + Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans. + Assist in the creation of reports and presentations for senior management. + Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible. + Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation. + To develop and maintain a good working relationship across all levels in the organization, being an ally to all. + Manage multiple project deliverables, requirements, and navigate complex situations. + Ability to prioritize and manage resources under high pressure + Assist in MARC led Root Cause Analysis. **Qualifications:** + Three to five (3-5) years of data center experience preferred. + Be able to work different shifts within 24/7/365 coverage strategy. + Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers. + Excellent communication skills, teamwork, organizational and problem-solving skills. + Proficient with Microsoft Office Suite and project management software. + Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. + Multilingual is a plus. **Education / Certifications:** + High School diploma required. + Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred. **Work Environment:** + Fast paced environment + 12 hour shifts, 7am - 7pm, TH, F, Sat (every other Wednesday) CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************

The Reliability Engineer is accountable for facility infrastructure reliability across mission critical data center systems (power, cooling, controls). You will design, implement, and continuously improve asset strategies and work management processes to achieve uptime, safety, and cost objectives. Core work includes reliability analytics, PM optimization, MOP/SOP governance, change management, root cause analysis (RCA), and program execution for critical spares, condition monitoring, and lifecycle asset management. Reliability Strategy & Asset Care Develop and maintain equipment strategies (criticality, failure modes, maintenance prescriptions) for power and cooling systems. Own PM quality and audit activities; eliminate ineffective tasks and deploy optimized prescriptions. Work Management Excellence Author, review, and govern SOPs/MOPs/EOPs and change packages; ensure adherence through training and approvals. Partner with site teams to maintain CMMS schedules and O\&M plans; lead reliability investigations and corrective actions. Condition Monitoring & Analytics Implement oil/coolant analysis, thermography, vibration, and battery monitoring; trend data to preempt failures. Critical Spares & Lifecycle Management Establish and maintain critical spares lists and stocking strategies; track gaps and remedial actions. Support lifecycle asset management processes to guide replacements and capital planning. RCA & Continuous Improvement Lead post incident RCAs and FMEA; publish learnings and update procedures. People & Certification Collaborate with CE leaders to uphold operator certification and training standards; mentor technicians on reliability methods. Qualifications 7 years in reliability, maintenance engineering, or facilities engineering within mission critical environments. Expertise with RCM, FMEA, RCA, and maintenance optimization. Familiarity with UPS, generators, switchgear, chillers, cooling towers, CRAH/CRAC, and BMS/EPMS. Experience governing SOP/MOP/EOP, CMMS scheduling, and change management. Ability to analyze condition monitoring data and turn findings into actions. Proficiency in data analysis and visualization tools (Excel, Power BI, or similar) to mine CMMS, condition-monitoring, and operational data for trends, failure patterns, and predictive insights. Ability to apply statistical methods or reliability modeling to support decision-making. Strong communication skills; able to lead investigations and drive consensus. Preferred Experience with critical spares programs and lifecycle asset management. Experience with scripting or data science tools (Python, R) for reliability analytics, predictive modeling, or failure trend analysis. Familiarity with SQL or data query languages for extracting and cleaning large operational datasets. Knowledge of battery monitoring and generator fluid analysis programs. Familiarity with NFPA and other regulatory and standards bodies. Education/Certifications Bachelor's degree in Mechanical, Electrical, or Industrial Engineering (or equivalent experience). Preferred: CMRP, CRE, or similar reliability certification. Work Conditions Supports 24×7 operations; occasional oncall rotation and night/weekend work. Ability to work in mechanical/electrical rooms around energized systems (following LOTO and NFPA 70E). Travel to supported sites (~25%). CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. Director will also provide Implementation Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management including recognition, reviews, career development, corrective actions and scheduling + Interviewing and hiring new employees + Employee training and training updates + Maintain Operations Policies, Procedures and Guidelines. Support + Work with the Manager of Implementations to assure smooth implementations for the customer + Review all terms and conditions of customer contracts and orders + Serve as Implementation Manager for certain key accounts to ensure successful service delivery. Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc. Customer Environmental Services Management + Create and deliver scopes of work for environmental consulting + Work with Sales to deliver Environmental services proposals + Work with the Operations to assure peer to peer connectivity and monitoring is in place for delivered services + Support of Phase 6 + Work with the Vice President of Data Center Operations to assure that environmental issues are handled and communicated correctly to customers + Set up and maintain environmental monitoring solutions for all managed facilities within the NOCC Environmental Management + Manage day to day operations of Air (Production & Distribution), Power, Fire, and Access + Proactively develop and implement maintenance activities + Report on all SLA required activities Capacity Management + Maintain status and future status reporting on all capacity thresholds within the facility Access Management + Work with the Security Manager to assure all access points are monitored and controlled + Manage all security issues to resolution and conduct post mortems for future assurance + Create access levels for new clients, assign access levels to vendors, monitor equipment leaving facility and generally oversee all aspects of Security Facility Operations Assurance + Manage all sub-contractor agreements for maintaining the building Asset Management + Management of our asset tracking processes, and systems + Reporting on Assets for customers and internal Daily reporting and communication + Data Policing for all Reporting of Operational KPIs + Administering Daily Shift Reporting + Generate periodic reports Regulatory compliance Management + Updates for our Business Continuity Planning + Perform SAS 70 Re-occurring audits + Updates and Training for our Facility Operations Handbook + Perform SOX Audits + Perform SOC 2 Audits Problem Resolution + Customer Issue Resolution Owner + Verification and analysis of alerts + Post mortems on all customer complaints. Customer Communication + Emergency Action Communication - Creation for Validation. + Signoff Point for Customer Transition from Engagements to Operations + Customer Concerns discussions Budgeting and Forecasting + Responsible for generating and adhering to annual OpEx budget + Responsible for generating and adhering to annual CapEx budget + Create, submit, and present capital project budget requests to the Capital Committee Manage strategic initiatives on behalf of the company + Set forth the vision and roadmap for achievement + Develop and organize the team to fulfill the roadmap + Monitor and manage activities associated with fulfilling the vision + Performs other duties as assigned **Qualifications:** + 9+ years' experience in managing critical facilities in a data center environment + 12+ years supervisory or personnel management experience + Excellent verbal and written communication skills + Ability to work well with all levels of people within the organization + Ability to direct and manage work groups + Excellent organizational skills + Ability to work well under pressure and manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer experience + Ability to develop and document procedures and train personnel on the procedures + Can proactively identify potential customer issues; communicate them to appropriate parties and resolve. + Takes ownership for business performance + Provides constructive thought leadership on ways to improve service. + Pursues creative ways to reduce expenses when possible. + Operates with a strong work ethic and a desire to do things the right way. + Proactively offers constructive and creative ways to improve our business. + Leads by example in helping to build and sustain a healthy, supportive and results driven culture. + Exercises good judgment in communicating and resolving issues with fellow co-workers. + As a CyrusOne representative, treats all vendors, contractors, employees with respect and professionalism. + Encourages constructive feedback on performance so lessons can be learned as part of a continuous improvement culture. + Displays personal commitment to always learn and improve. **Education/Certifications:** + Bachelor's Degree in Computer Science, Business Administration or related field (equivalent work experience may be substituted for degree) **Work environment:** + Fast paced environment + Travel required. 25% for candidates in Sterling, VA. More for other locations. **S** **alary Range:** + $220,000 - $235,000 plus bonus CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************

Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The QA Automation Engineer III is responsible for designing and implementing test automation within both agile and waterfall teams for core application projects that impact our care center, clients, and customers. This role collaborates closely with team members to ensure automated testing provides comprehensive coverage for all requirements. The ideal candidate brings strong expertise in JavaScript/TypeScript and hands-on experience with Playwright and Cypress to develop and maintain reusable automated scripts for regression, smoke, and functional testing. Familiarity with CI/CD pipelines, API testing, and modern web technologies is essential, along with proficiency in debugging tools and version control systems. Exposure to cloud environments and performance testing is a plus. This position requires a detail-oriented professional with strong problem-solving skills and a passion for delivering high-quality, reliable software solutions. Essential Job Functions * Test Design: Writes automation test scripts using an object-oriented Ruby Cucumber framework for multiple applications like Web based, Web services and Database. Contribute to extending the existing framework. * Test Execution & Reporting: Executes tests as needed during throughout the project. Analyze and report test results. Identifies and tracks defects through their lifecycle. Utilizing defect management and organization skills, provide progress and metrics on test execution and defects to project team. Provide leadership while contributing to team and company objectives. Follow team and company standards and contribute to refine and improve process and procedure. Ability to define and maintain test data. * Subject Matter Expert: Develops and maintains expert understanding of all of the components and functionality of the system and framework. Provides guidance, mentoring, and training on testing practices and advises impacts for system changes. * Business Communications: Demonstrates foundational knowledge of credit card operations, banking, financial, loyalty rewards, and credit card regulatory while working with various areas of the business. Demonstrates leadership by driving the automated testing of projects and collaborate with stakeholders in understanding the testing needs and reporting on testing results. Reports to: Engineering Manager Working Conditions/ Physical Requirements * (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location. * Normal office environment, some travel may be required. Direct Reports: None Minimum Qualifications * High School Diploma or GED * 5+ years experience in software engineering Preferred Experience * Proficiency in JavaScript/TypeScript for writing and maintaining automated test scripts. * Hands-on experience with Playwright and Cypress for end-to-end and UI testing. * Strong understanding of automated testing frameworks and best practices. * Experience developing reusable automated scripts for regression, smoke, and functional testing. * Knowledge of CI/CD pipelines and integrating automated tests into build processes (e.g., GitHub Actions, Jenkins, AWS CodePipeline). * Familiarity with API testing tools (e.g., Postman, REST Assured) and ability to automate API validations. * Understanding of modern web technologies (HTML, CSS, DOM, React/Angular) to troubleshoot UI issues. * Experience with test reporting and debugging tools (e.g., Allure, Playwright Trace Viewer). * Strong problem-solving skills and ability to identify edge cases and performance bottlenecks. * Knowledge of version control systems (Git) and collaborative workflows. * Exposure to AWS cloud services for test environments and deployments. * Experience with containerization (Docker) and orchestration tools (Kubernetes) for scalable test setups. * Bachelor's Degree(BE/BTech) Area of Study: Computer Science/Information Technology or Equal Technical Degree * 7 or more years of relevant work experience * Certifications: International Software Testing Qualifications Board (ISTQB), Certified Agile Tester (CAT), Certified Software Test Professional (CSTP), and/or Chartered Market Technician (CMT) * Type / focus of work experience preferred: Banking/Financial Services/Insurance Domain functional testing experience Skills * Accessibility Testing * Agile Methodologies (Scrum, Kanban) * API Testing (REST, GraphQL) * Appium (for mobile automation) * ATDD (Acceptance Test-Driven Development) * Atlassian JIRA (Defect tracking & Agile boards) * Automated Testing (UI, API, Regression) * Behavior-Driven Development (BDD) using Cucumber * CI/CD Tools (Jenkins, GitHub Actions, AWS CodePipeline) * Database Testing (SQL, IBM DB2) * Defect Management (JIRA, QTest) * Device Testing (Cross-browser, Mobile) * Functional Testing (Smoke, Regression) * Git (Version Control) * JavaScript / TypeScript (Automation scripting) * Jenkins (CI/CD integration) * Mobile Application Testing (Appium) * QTest (Test Management) * Quality Assurance (QA) & Quality Control (QC) * Ruby (for legacy automation frameworks) * Selenium (Web automation) * SOAP UI (Web service testing) * Software Development Lifecycle (SDLC) & Software Testing Life Cycle (STLC) * SQL (Structured Query Language) * Test-Driven Development (TDD) * Test Management Tools (QTest, JIRA) * Web Application Testing (Playwright, Cypress) * Web Service Testing (REST, SOAP) Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Salary Range (unless otherwise noted below): $87,900.00 - $159,200.00 Full Salary Range for position: California: $101,000.00 - $198,900.00 Colorado: $87,900.00 - $167,100.00 New York: $96,600.00 - $198,900.00 Washington: $92,200.00 - $183,000.00 Maryland: $92,200.00 - $175,100.00 Washington DC: $101,000.00 - $183,000.00 Illinois: $87,900.00 - $175,100.00 New Jersey: $101,000.00 - $183,000.00 Vermont: $87,900.00 - $159,200.00 Ohio: $87,900.00 - $159,200.00 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan. All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time ("PSST") upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO. Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance. Click here for more Benefits information. About Bread Financial At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn. * Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). * The Company is an Equal Opportunity Employer. * Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. * The Company participates in E-Verify. * The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. * The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************. Job Family: Information Technology Job Type: Regular

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Government Sales Executive What does a successful Government Solutions Sales Executive do at Fiserv? As a Government Solutions Sales Executive at Fiserv, you will be responsible for seeking out, developing, and selling Fiserv payment and eCommerce products and services as well as consulting services to state and county public sector agencies. This role leads the way in offering the Fiserv enterprise portfolio of payment processing solutions to and from the government. Success in this role requires an in-depth understanding of our clients' business goals, strategies, industry trends, and how Fiserv solutions align with their requirements. What you will do: Provide strategic and consultative management to new clients in the government solutions vertical. Prospect and close new Government accounts within an assigned geography, managing the sales process from RFPs to contract signatures. Build and refine a territory plan to maximize business opportunities. Create business cases and deliver client proposals, including financial justifications and expected results, to overcome objections and secure the business with maximum revenue and margin. What you will need to have: 7+ years of experience in sales and/or relationship management functions. Experience in Government and Public Sector sales, with “C-Level” (CEO, CFO, COO) sales experience focusing on solution selling and the ability to sustain relationships at a senior level, gaining client trusted advisor status. Experience with Salesforce for tracking and reporting pipeline and achieving sales targets. Bachelor's degree or an equivalent combination of education, work, and/or military experience. What would be great to have: Prior experience successfully working in a dynamic, matrix environment as well as in the acquiring and/or payments industry. Perks at Work: We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, generous time-off policies including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP. Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. #LI-JF1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more at navient.com. Our Sr Strategy Analyst will be responsible for preparing and enhancing strategy reports, conducting ad hoc analyses, and monitoring the performance of strategies implemented across the organization. This role will work closely with teams to build relationships that support collaboration and accelerate the execution of new initiatives. Key responsibilities include analyzing portfolio trends, tracking performance metrics, managing inventory, and developing tools that improve business processes. This position plays a critical role in ensuring strategies are effective and aligned with operational goals. The ideal candidate will be an experienced analyst with a strong background in data-driven strategy, hands-on experience in reporting, data mining, predictive modeling, and forecasting. Familiarity with the student loan industry and its policies is preferred. Areas of Responsibility: Strategy Development Create models and strategies to achieve business goals such as improved collection efforts, increased productivity, improved customer experience, etc. Liaison with operations for strategy development, implementation and post implementation feedback. Monitor strategy performance and communicate results in a timely manner. Strategic Insights Use data mining techniques to continually search for trends and other insights which might be useful to the business leaders. Apply visualizations so that the end-product is always clear, concise, and user friendly. Ad Hoc Analysis Respond to requests for data and analytics needed by senior management team. Assist with developing analytics which support operational changes. Portfolio Analysis Analyze portfolio performance by combination of variables and metrics. Understand the true drivers of operations strategy and decision-making. Report Building via SAS, SQL, Power BI, MS Excel Maintain and Develop reporting related to strategies and portfolio performance. Will include but not be limited to pre-default and post default lines of business. MINIMUM REQUIREMENTS Bachelor's Degree- Business, Accounting, Marketing, Mathematics, Statistics, Operations Research, Finance. Additional equivalent experience above the required minimum may substitute. 5+ years of experience in reporting, analysis, and strategy development in the financial services industry. 3+ years' experience executing query languages such as SAS / SQL. Proven ability to effectively analyze and interpret large amounts of raw data to accurately convey business needs. Demonstrated ability to identify issues of a complex nature and effectively resolve. Strong verbal and written communication skills required to effectively and concisely present key findings to senior management. Strong working knowledge in presenting quantitative data via PowerPoint, Excel, Word, Power BI etc. Additional equivalent education above the required minimum may substitute. PREFERRED QUALIFICATIONS Ability to adjust to fluctuating work load with the pressure of aggressive deadlines. 1-2 years as a Strategy Analyst. Experience with data visualization tools such as Power BI. Experience in the financial industry. Experience in the collection industry. Proficiency with the Microsoft suite (Excel, Powerpoint, Word). Self-motivated, result oriented. Positive attitude, out-of-the-box thinking, and customer service oriented. Excellent organization skills and attention to detail. Ability to successfully manage multiple projects simultaneously. Ability to identify issues, create resolutions and implement change using sound business judgment. Ability to maintain flexibility in a fast-paced, time-sensitive, changing business environment. IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

CyrusOne seeks a Senior Electrical Engineer, Operations Engineering focused on Datacenter Operations who will play a critical role in setting standards for the design, implementation, and maintenance of electrical systems and infrastructure supporting data centers. This position will ensure that systems such as power distribution, backup power (UPS/generators), grounding, and energy efficiency are optimized for performance, reliability, and cost-effectiveness.Responsibilities: Design & Development: Lead the design and review of electrical systems for data center operations, including power distribution, emergency power systems, and electrical safety. Infrastructure Optimization: Oversee the optimization of electrical infrastructure to ensure high reliability, redundancy, and alignment with energy sustainability goals. Capacity Planning: Collaborate with cross-functional teams to plan and implement scalable electrical systems that meet growing data center demands. Operational Support: Provide technical leadership in daily operations, troubleshooting electrical issues, implementing proactive solutions, oversight and guidance on the maintenance and operation of all critical systems supporting the CyrusOne Data Center Portfolio, assist in creation of SOP's, and drive the creation and adoption of regional standards and best practices. Energy Efficiency & Sustainability: Develop and promote initiatives to improve power usage effectiveness (PUE) and reduce the carbon footprint of electrical systems. Project Management: Manage large-scale electrical projects from concept through commissioning, ensuring timely delivery, cost control, and adherence to quality standards. Vendor Management: Work with suppliers and contractors to source electrical equipment and services, ensuring compliance with specifications and industry standards. Collaboration & Leadership: Lead a team of electrical engineers and collaborate with mechanical, civil, IT, and facilities teams to ensure integrated system performance. Compliance & Standards: Ensure all electrical systems comply with applicable codes (e.g., NEC, NFPA), safety regulations, and industry best practices. Qualifications: Experience: 12+ years in electrical engineering, specifically in data centers, critical infrastructure, or facilities management. Project Management Skills: Proven experience managing complex, multi-disciplinary projects with budget and stakeholder oversight. Problem-Solving: Strong analytical skills to diagnose and resolve complex electrical issues efficiently. Leadership: Demonstrated ability to lead cross-functional teams and mentor junior engineers. Sustainability Focus: Knowledge of energy-efficient technologies and sustainable electrical design practices for large-scale data centers. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Only United States citizens are eligible for this role. Travel: Able to manage 25% travel. Education / Certifications: B.S. degree in Electrical Engineering or a related field. Technical Expertise: Deep knowledge of electrical distribution systems, UPS, generators, switchgear, grounding, and monitoring systems in high-performance computing environments. Certifications (Preferred): PE license, LEED accreditation, or equivalent industry certifications. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response and Communication (MARC) Lead will have a significant impact on customer experience. The MARC Lead will have the ability to direct the MARC team, to design solutions for complex problems, to manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Lead will work with the MARC technicians to accomplish engineering departmental goals. This role also guides the MARC team in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success. **Essential Functions:** + Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities. + Oversee the operational aspects of the incident management team in a manner which protects, maintains, and improves the value of the data centers. + Assist in site incident investigation, utilize structured problem solving to identify root cause of failures. + Demonstrate leadership, responsiveness, and creativity in finding solutions. + Identify opportunities to improve quality, customer service and cost performance, and execute approved plans. + Assist in the creation of reports and presentations for senior management. + Aid in the roll out and training in the use of standard tools, processes, and systems where possible. + To develop and maintain a good working relationship across all levels in the organization. + Manage multiple stakeholder deliverables, requirements, and navigate complex situations. + Ability to prioritize under high pressure. **Minimum Requirements:** + High School diploma required. + Proven track record for cultivating strong relationships with internal stakeholders, vendors, or customers. + Excellent communication skills, teamwork, organizational and problem-solving skills. + A minimum of two (2) years of experience in management of multiple teams to meet program requirements. + Proficient with Microsoft Office Suite and project management software. + Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. **E** **xperience/Skills:** + Five (5) years of data center experience. + Two (2) years of leadership experience. **Education:** + Bachelor's Degree in Electrical, Mechanical, or other related engineering degrees preferred. **W** **ork environment:** + Fast paced environment + Some travel required CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Clover Technical Support Specialist-Remote to Wisconsin Residents Only You will be the primary technical point of contact for small businesses using Clover from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics and logs to deliver clear, root-cause fixes. Success means ramping quickly to advanced case types within 3-6 months, balancing first-contact resolution, quality, and merchant confidence. What you'll do: Assist with device preferences, configuration, and best-practice usage tailored to their business. Diagnose across hardware, firmware/app versions, peripherals, and networks (Wi Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. Troubleshoot equipment and processing errors while capturing and analyzing error data to distinguish root cause. Coordinate cross-functionally with internal service teams to deliver concise root cause analyses (RCAs) and proactively update case status until closure. Commit to deliver high quality outcomes; you will balance first-contact resolution on complex issues with quality and merchant satisfaction. Think in systems, not symptoms; you will connect dots across devices, networks, and payments flows. Experience you'll need to have: Demonstrated technical troubleshooting experience supporting hardware, software, web applications and APIs, and networks in a customer-facing or call center environment. Experience with networking fundamentals (Wi Fi/Ethernet troubleshooting) . Experience with basic operating system concepts (and device/peripheral setup and compatibility. Experience reading logs and interpreting error codes; familiarity with web portals and concepts like API response status codes. High school diploma or general equivalency degree Experience that would be great to have: Point of Sale or payments support experience including merchant acquiring, terminals, peripherals, Europay, Mastercard, and Visa. Evidence of complex case ownership, RCAs, and knowledge base contributions in metrics driven environment. Certifications or training (e.g., CompTIA A+/Network+, ITIL Foundation). Experience with Android operating systems. Issue ownership and crisp communication, you will coordinate the right people and keep merchants informed. How you'll work: This role requires being on-call during non-standard and/or overnight hours on a rotational basis. This role requires flexibility to work overtime that includes weekends and holidays. This role requires the following home computer and audio equipment requirements: Speed/Stability Requirements- 30mbps download, 15mbps upload, less than 50ms average latency, cannot exceed 125ms max latency and hardwired directly to router. ISP requirements- no cellphone tower-based internet such as T-Mobile 5G or Verizon 5G home internet due to high latency and fluctuating network conditions. The only recommended Internet service types are fully wired-based connections including DSL, Broadband, Cable, and Fiber Optic services. Local Network Requirements- no community-based internet such as networks provided by apartment complexes. The issue primarily lies in CGNAT (Carrier-Grade NAT) is a variant of NAT that is used by internet service providers (ISPs) to provide internet access to their customers. CGNAT works by allowing multiple customers to share a single, public IP address. Agents should have their own ISP and their own router. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points redeemable for rewards Eight Employee Resource Groups to foster a collaborative culture and expand your network Unparalleled professional growth with training, development, and internal mobility opportunities Medical, dental, vision, life, and disability insurance options available from day one Retirement planning and discounted shares with the Employee Stock Purchase Plan Tuition assistance and reimbursement program Paid parental, caregiver, and military leave #LI-DI This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Our Data Science & Pricing Manager will focus on loan pricing and plays a critical role in shaping pricing strategies that drive growth, profitability, and credit quality. This position leads analytical initiatives that influence Net Interest Income (NII), loan volume, and customer segmentation, while partnering closely with Finance, Risk, Product, and Marketing teams. Combining technical expertise with strategic insight, the role focuses on building scalable pricing analytics, developing predictive models, and delivering actionable insights to guide pricing decisions, product design, and marketing strategies. Areas of Responsibility: Pricing Analytics & Reporting Build and maintain reporting and dashboards that track pricing performance and its impact to Net Interest Income, loan profitability, and volume. Partner with Finance, Product, and Risk to ensure alignment between pricing, credit quality, funding costs, and volume targets. Support weekly and monthly pricing reviews by providing analysis of trends, channel performance, and competitive positioning. Build and automate recurring pricing analytics in SQL and Python to ensure accuracy, scalability, and consistency. Pricing Optimization and Strategy Development Design and execute experiments and analyses to optimize pricing structure across customer segments, product structures, loan terms, and credit tiers. Develop predictive models that describe and quantify the impact of pricing adjustments and promotional pricing strategies on applicant conversion, portfolio yield, and credit quality across product segments. Develop predictive models or frameworks that recommend optimal pricing and elasticity assumptions across key segments. Collaborate with Product and Marketing to ensure pricing supports business goals for growth and customer lifetime economic value. Continuously benchmark pricing strategy against market trends and competitor movements to identify improvement opportunities. Customer Insights, Data Analysis, & Segmentation Analyze customer behavior, credit performance, and lifecycle data to uncover pricing and product optimization opportunities. Identify underserved or high-potential segments and develop data-driven recommendations to improve competitiveness and margin. Partner with cross-functional teams (Risk, Finance, Marketing, Product) to translate analytical insights into business intelligence and strategic initiatives. Communicate findings clearly to technical and non-technical audiences through dashboards, memos, and presentations. Forecast Modeling Build models that project key metrics to inform business decisions and simulate economic and financial outcomes. Apply advanced statistical, econometric, or machine learning techniques to stress-test pricing strategies. Deliver scenario-based insights to inform strategic pricing decisions, margin planning, and growth projections. Ensure model transparency and documentation to maintain consistency, accuracy, and regulatory alignment. MINIMUM REQUIREMENTS Bachelor's Degree- Computer Science, Data Science, Statistics or related fields of study. 5+ years of experience in data analytics, data science, or quantitative modeling, preferably within financial services, student and consumer lending, or fintech. Strong proficiency in SQL and Python for data extraction, transformation, and analysis. Experience working with large datasets, building dashboards, and automating analytical workflows. Solid understanding of financial metrics such as Net Interest Income, yield, and credit risk-adjusted return. PREFERRED QUALIFICATIONS Experience with pricing analytics, yield optimization, or profitability modeling strongly preferred. PhD or Masters degree-Machine Learning IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals. The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assists MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success. **Responsibilities:** + Assist in the strategic direction for facilities operations. + Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities. + Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The MARC Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers. + Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures. + Demonstrate the ability to self-start, be responsive, and be creative when finding solutions. + Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans. + Assist in the creation of reports and presentations for senior management. + Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible. + Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation. + To develop and maintain a good working relationship across all levels in the organization, being an ally to all. + Manage multiple project deliverables, requirements, and navigate complex situations. + Ability to prioritize and manage resources under high pressure + Assist in MARC led Root Cause Analysis. **Qualifications:** + Three to five (3-5) years of data center experience preferred. + Be able to work different shifts within 24/7/365 coverage strategy. + Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers. + Excellent communication skills, teamwork, organizational and problem-solving skills. + Proficient with Microsoft Office Suite and project management software. + Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. + Multilingual is a plus. **Education / Certifications:** + High School diploma required. + Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred. **Work Environment:** + Fast paced environment + 12 hour shifts, 7am - 7pm, TH, F, Sat (every other Wednesday) CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************