We are seeking a Global Customer Experience Partner - Hyperscale to join our Customer Experience organization. The candidate will serve as the senior operational and relationship leader for one of CyrusOne's largest hyperscale customers, ensuring high quality service delivery, compliance, and lifecycle excellence across global data center operations.
This role will drive operational performance, manage escalations, enhance customer experience, and strengthen governance maturity across a complex, multi-region account portfolio. The Customer Experience Partner will serve as the strategic operational liaison for hyperscale customer engagements across the Americas and Europe, collaborating cross-functionally with Operations, Compliance, Service Delivery, Security, and Technology teams to ensure a consistent, high-quality customer experience that enables continued growth at scale.
Responsibilities:
Operational Excellence and Governance
Govern account-level metrics including SLA adherence, uptime, incident response and resolution timelines, ensuring consistent rhythm-of-business (RoB) cadence.
Lead customer governance forums including Quarterly Business Reviews (QBRs), performance scorecards, and continuous improvement sessions.
Oversee operational health scorecards, customer performance analytics, and capability maturity assessments using ServiceNow, Power BI, and internal telemetry tools.
Partner with internal executives, operations, compliance, and service delivery leaders to align service outcomes with contractual obligations and customer expectations.
Lead escalation management, driving root-cause accountability and ensuring corrective actions are implemented and tracked through closure.
Partner with the Compliance & Governance function to ensure audit readiness, SLA traceability, and control validation across all production assets.
Customer Relationship & Experience Management
Serve as the customer's primary post-delivery liaison, maintaining trusted relationships with executive and operational stakeholders.
Maintain proactive communication and transparency with customer leadership to reinforce reliability, responsiveness, and partnership trust.
Conduct QBRs to present performance trends, service improvements, and forward-looking initiatives.
Translate customer feedback into actionable operational, technical, or process improvements.
Identify and execute opportunities to enhance customer experience and service efficiency through process optimization, automation, and proactive service health reporting.
Service Maturity & Continuous Improvement
Develop and maintain a global account capability roadmap focused on service maturity, monitoring coverage, reporting standardization, and incident prevention.
Collaborate with the Customer Technology & Reporting and Governance teams to institutionalize consistent account practices and performance transparency.
Influence internal product, technology, and process roadmaps by representing the customer's operational perspective in cross-functional forums.
Support lifecycle transitions between construction delivery and steady-state operations by validating readiness, documentation, and service standards.
Use analytics and KPI insights to identify trends, risks, and opportunities to enhance reliability, responsiveness, and operational excellence.
Qualifications:
10+ years of experience in customer success, service delivery, or program management within hyperscale, cloud, or data center environments.
Strong understanding of operational compliance, SLA governance, and lifecycle management across global portfolios.
Proven success managing large enterprise or hyperscale customer relationships post-delivery, with deep accountability for service outcomes.
Demonstrated ability to lead escalations, drive performance analytics, and orchestrate cross-functional teams.
Exceptional communication, relationship management, and stakeholder influence skills.
Strong analytical mindset with experience using Power BI, Excel, and CRM/service management tools (Salesforce, ServiceNow).
Ability to translate operational data into strategic insights for executive audiences.
Must be able to travel up to 25%.
Experience with data center infrastructure or critical environment operations.
Familiarity with incident, change, and problem management frameworks (ITIL).
Certification in Program or Project Management (PMP, PgMP, or Lean Six Sigma).
Bachelor's degree in Business, Engineering, or related field (MBA or Master's preferred).
Education / Certifications:
Bachelor's degree in Business, Engineering, or related discipline required
Benefits:
Remote work is supported two days a week
Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program
Competitive pay, performance bonus, 401(k) retirement plan with company match
Generous paid time off and holidays, parental leave
Building Amenities: On-site facilities include a fully equipped gym, golf simulator and free parking. The office is conveniently located near local restaurants and is a short walk to the American Airlines Center
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
$111k-143k yearly est. Auto-Apply 32d ago
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Monitoring, Analysis, Response and Communication Lead
Cyrusone 4.6
Cyrusone job in Lebanon, OH
As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response and Communication (MARC) Lead will have a significant impact on customer experience. The MARC Lead will have the ability to direct the MARC team, to design solutions for complex problems, to manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Lead will work with the MARC technicians to accomplish engineering departmental goals.
This role also guides the MARC team in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success.
Essential Functions:
* Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities.
* Oversee the operational aspects of the incident management team in a manner which protects, maintains, and improves the value of the data centers.
* Assist in site incident investigation, utilize structured problem solving to identify root cause of failures.
* Demonstrate leadership, responsiveness, and creativity in finding solutions.
* Identify opportunities to improve quality, customer service and cost performance, and execute approved plans.
* Assist in the creation of reports and presentations for senior management.
* Aid in the roll out and training in the use of standard tools, processes, and systems where possible.
* To develop and maintain a good working relationship across all levels in the organization.
* Manage multiple stakeholder deliverables, requirements, and navigate complex situations.
* Ability to prioritize under high pressure.
Minimum Requirements:
* High School diploma required.
* Proven track record for cultivating strong relationships with internal stakeholders, vendors, or customers.
* Excellent communication skills, teamwork, organizational and problem-solving skills.
* A minimum of two (2) years of experience in management of multiple teams to meet program requirements.
* Proficient with Microsoft Office Suite and project management software.
* Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures.
Experience/Skills:
* Five (5) years of data center experience.
* Two (2) years of leadership experience.
Education:
* Bachelor's Degree in Electrical, Mechanical, or other related engineering degrees preferred.
Work environment:
* Fast paced environment
* Some travel required
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
Associate - Private Equity Performance Acceleration page is loaded## Associate - Private Equity Performance Accelerationremote type: Remotelocations: Chicago - 550 Van Buren: Columbus - 375 N Front Street: Houston - 2929 Allen: Denver - 1331 17th: Dallas - 2651 N Harwood Sttime type: Full timeposted on: Posted Todayjob requisition id: JR-0013839Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future.### ### Huron helps clients solve their most pressing challenges by combining deep industry expertise with practical, results-oriented solutions. Our Performance Acceleration group partners with private equity sponsors and portfolio companies across the deal lifecycle, delivering insights and execution support that drive sustainable value creation-from diligence through operational improvement and exit readiness. (************************************************************************ We are seeking an Associate to support diligence, value creation, and financial modeling across client engagements in our Performance Acceleration practice. This role will provide analytical and execution support for private equity clients and portfolio companies, working closely with engagement teams on commercial and operational diligence, financial analysis, and value-creation initiatives. The ideal candidate brings strong financial acumen, intellectual curiosity, and a demonstrated ability to drive high-impact work in ambiguous environments.### **Key Responsibilities*** Support commercial, operational, and financial due diligence efforts for private equity clients, synthesizing market, customer, and competitive data into actionable insights.* Build, maintain, and stress-test comprehensive financial models (including three-statement models, scenario analysis, and valuation work) to support investment decisions and value-creation planning.* Conduct detailed analyses of historical and projected financial performance, profitability, working capital, and cash flow drivers.* Contribute to client deliverables, including presentations, investment memos, executive briefings, and performance improvement roadmaps.* Partner with senior team members to identify value creation opportunities and monitor program execution (e.g., cost optimization, revenue enhancement, process improvement).* Communicate findings clearly to internal teams and clients, translating complex quantitative analysis into compelling narratives.**Qualifications*** Bachelor's degree in Finance, Economics, Business Administration, or related field; advanced degrees or professional certifications (MBA, CFA) a plus.* 2-3 years of experience in management consulting, investment banking, private equity, corporate development, strategy consulting, or related analytical role.* Strong financial modeling skills and proficiency with Excel; experience with data analytics tools is a plus.* Demonstrated ability to synthesize data, think critically, and manage multiple priorities in fast-paced environments.* Excellent communication and presentation skills; ability to work both independently and collaboratively in team settings.* Interest in private equity, portfolio value creation frameworks, and business transformation.* Travel: 0-25% travel required.* Location: You may live anywhere in the contiguous 48 states near a major airport.The estimated base salary range for this job is $120,000 - $160,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $134,400 - $188,800. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.#LI-JD1 #LI-Remote### ## ****Position Level****Associate### ## ****Country****United States of AmericaAt Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
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A global consultancy firm is seeking a Digital Consulting Associate with expertise in Oracle EPM and strong analytical skills. The role involves project delivery, client interaction, and mentoring of junior staff. Ideal candidates should possess a Bachelor's or Master's degree and 2-4 years of relevant experience. This position offers a salary range of $105,000 - $130,000 and includes various benefits. The role is remote with expected travel up to 50%.
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$105k-130k yearly 3d ago
Remote Oracle Cloud Tech Director - Transformation Leader
Huron Consulting Group Inc. 4.6
Remote or Chicago, IL job
A leading consulting firm is seeking a Digital Consulting Director specializing in Oracle Cloud Technical Architecture. The role involves managing technical design, client relationships, and project economics while supporting team professional development. Ideal candidates will have extensive experience in consulting and Oracle systems, with a strong technical background in cloud solutions. This role offers a competitive salary and benefits, including performance incentives.
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$123k-178k yearly est. 1d ago
Marketing Analyst
Navient 4.1
Remote job
Navient Solutions LLC
Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes.
The Marketing Analyst is a high-performing and highly visible role whose primary mission is to provide key business and performance intelligence to executive management that enables accurate, efficient, and optimal financial management. The Marketing Analyst II will be responsible for performance analysis across various growth channels including paid search, paid social, partner/affiliate and direct mail to provide visibility into key business and marketing metrics and serve as an expert on all things data for their partners in the marketing organization. The role is idea for someone who thrives in a fast-paced environment, enjoys solving complex problems, and can translate data into actionable insights. You'll also own ad operations ensuring pixels, events, tags and instrumentation are accurate, privacy-compliant and robust.
Specifically, the Marketing Analyst II will work with other team members and business partners to gather, manipulate, research, and understand data and then employ this data to inform spending decisions and campaign optimizations. This role involves synthesizing insights from multiple sources-including campaign performance, customer behavior, and market trends-to inform budget allocation, optimize marketing spend, and enhance campaign effectiveness across digital and traditional channels.
Areas of Responsibility:
Data Analysis
Extract and organize data from disparate sources, including but not limited to prospect lists, internal data warehouse environments, and site traffic databases, into a usable form for consumption and analysis.
Use tools like R and SQL to perform statistical analysis of campaign effectiveness such as response rate and ROI calculations, page waterfall analysis, user segmentation.
Create self-serve reporting dashboards leveraging large datasets with SQL in Looker, PowerBI, and Amplitude.
Ad Operations and Tag Management
Validate that inputs within marketing execution tools such as Braze, Marketo, Google Tag Manager, and Google Analytics are set to ensure proper tracking and measurement of campaigns
Define and maintain UTM taxonomies; enforce governance for consistent attribution and reporting
Troubleshoot tracking issues
Experimentation and Incrementality
Design and build A/B or multivariate testing frameworks to help marketing test various hypotheses
Define and manage KPIs including ROI, CAC, and LTV, deliver analysis, and manage the overall reporting of metrics and insights which lead to marketing conversion improvements
Collaborate with Marketing, Product and Sales Org to deliver strategic insights
Partners with marketing, product, and sales to understand how analytics can help enable, measure, and achieve business goals.
Makes recommendations based on statistical analysis to help teams make better decisions regarding campaign outcomes, spending, ROI
Automation of audience generation and reporting
Will identify opportunities for automation of manual reporting processes across the team for improved efficiency and better compliance.
Collaborate with Data Engineering to assist in defining requirements and validating data instrumentation and reporting solutions that emerge for marketing use cases
MINIMUM REQUIREMENTS
Bachelor's Degree- Business Analytics, Data Science, Operations Research or Industrial Engineering, Economics, or a related quantitative field.
3+ years of relevant work experience in a data-centric role (e.g. product analytics, business intelligence, investment banking, financial/risk modeling, pricing, management consulting, etc.).
2+ years of marketing analyst experience.
2+ years experience using R or Python in an analytical environment and an excellent understanding of SQL.
Experience in ad platform data and event management (Google ads, Meta)
Experience with Google Tag Manager
Additional equivalent education above the required minimum may substitute for level of experience.
PREFERRED QUALIFICATIONS
Solid understanding of marketing concepts and marketing performance measurement concepts
Comfortable working in a fast-paced environment
Excellent communication and presentation skills, including the ability to synthesize large sets of data into key findings
You use R or Python in an analytical environment and have a strong working proficiency of SQL
Ability to methodically execute complex computational processes accurately and efficiently in a time-sensitive environment
High levels of intellectual curiosity and a strong desire to explore and understand business concepts and problems
Technical ability to maintain, execute, and enhance the models on the model platform
Business acumen to understand, synthesize, and present the results to management
Creativity, critical thinking, initiative, and problem-solving skills
Willingness and interest in independently learning and researching new or better possible ways to model or answer analytical problems
Interest in and appreciation for a position that grants exposure to multiple levels of modeling and analysis across finance, credit, financial planning, and accounting, as well as the opportunity/ability to interact with senior management on a regular basis
Attention to detail
Drive to perfection
Ability to solve problems individually by exhausting all available resources
A motivated individual able to work alone as well as in groups
Ability to multi-task and manage tight deadlines
Strong written, verbal, and interpersonal skills (i.e. well written and spoken)
Focus on efficiency improvements and automation
Understanding of data structures and ability to quickly learn new databases and tools
IMPORTANT NOTICES:
All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion.
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$110k-153k yearly est. 2d ago
Senior Reliability Engineer
Cyrusone Management Services 4.6
Remote Cyrusone Management Services job
The Senior Reliability Engineer serves as a subject-matter expert and strategic technical authority for infrastructure reliability across a portfolio of mission-critical data center sites. This role leads the design, governance, and continuous improvement of reliability strategies for power, cooling, and control systems, applying advanced engineering judgment, analytics, and risk-based decision-making.
The Senior Reliability Engineer independently evaluates complex reliability risks, prioritizes initiatives under uncertainty, and influences operational, maintenance, and capital decisions that materially impact uptime, safety, and lifecycle cost. This role operates with minimal oversight and is expected to shape standards, mentor others, and elevate reliability capability across the organization.
Responsibilities:
Enterprise Reliability Strategy & Asset Care
Architect and govern portfolio-level, risk-based asset strategies for mission-critical power and cooling infrastructure.
Apply advanced RCM principles to define maintenance and inspection strategies aligned to failure risk, system criticality, and redundancy posture.
Evaluate and balance tradeoffs between maintenance investment, operational risk, spares coverage, redundancy, and capital replacement.
Establish and maintain enterprise PM quality standards, including audits, task effectiveness reviews, and elimination of low-value maintenance.
Operational Governance & Change Risk Management
Serve as a final technical authority for high-risk SOPs, MOPs, EOPs, and operational change packages.
Perform system-level risk assessments for planned work, incidents, and abnormal operating conditions.
Guide site teams in CMMS data integrity, work management maturity, and adherence to approved operating procedures.
Lead or oversee complex reliability investigations involving multiple systems, teams, or contributing factors.
Advanced Analytics & Condition Monitoring
Design and mature predictive condition-monitoring programs across the portfolio (oil analysis, thermography, vibration, battery monitoring, controls analytics).
Develop and interpret leading reliability indicators and degradation trends to anticipate failures before impact.
Apply statistical analysis, reliability modeling, and engineering judgment to evaluate failure likelihood and consequence.
Translate analytical insights into strategic maintenance, operational mitigations, or capital recommendations.
Critical Spares & Lifecycle Strategy
Define and govern enterprise critical spares strategies, accounting for supplier risk, lead times, and system exposure.
Identify systemic spares gaps and drive remediation plans in partnership with Supply Chain and Operations.
Lead lifecycle asset assessments to guide long-range capital planning and replacement prioritization.
Provide data-driven input to business cases supporting capital investments and infrastructure upgrades.
Incident Leadership, RCA & Continuous Improvement
Lead high-impact post-incident RCAs and FMEAs, ensuring depth of analysis beyond proximate causes.
Identify and address latent design, procedural, and organizational contributors to reliability events.
Ensure lessons learned result in durable changes to standards, procedures, maintenance strategies, or training.
Champion continuous improvement initiatives that measurably reduce risk and failure recurrence across sites.
Technical Leadership & Capability Development
Act as a mentor and technical escalation point for Reliability Engineers, site engineers, and CE leaders.
Coach teams on reliability methods, risk-based decision-making, and interpretation of condition-monitoring data.
Influence and evolve enterprise reliability standards, playbooks, and operating philosophies.
Partner with leadership to strengthen operator certification, training rigor, and operational discipline.
Qualifications:
10+ years of experience in reliability engineering, maintenance engineering, or facilities engineering within mission-critical environments.
Demonstrated leadership of complex, multi-system reliability programs with measurable business impact.
Expert-level knowledge of RCM, FMEA, RCA, and maintenance optimization methodologies.
Deep technical understanding of mission-critical infrastructure, including UPS, generators, switchgear, chillers, cooling towers, CRAH/CRAC, and BMS/EPMS.
Proven experience governing SOP/MOP/EOP programs and assessing operational change risk in live environments.
Advanced ability to analyze condition-monitoring, CMMS, and operational datasets and convert insights into strategic actions.
Proficiency in data analysis and visualization tools (Excel, Power BI, or similar).
Ability to apply statistical techniques or reliability modeling to support risk-informed decision-making under uncertainty.
Strong executive-level communication skills; able to influence senior leaders and defend technical positions.
Preferred Experience:
Experience designing and scaling enterprise critical spares and lifecycle asset management programs.
Hands-on experience with predictive analytics, failure modeling, or reliability simulations.
Proficiency with Python, R, or similar tools for advanced reliability analytics.
Working knowledge of SQL or other data query languages.
Strong familiarity with NFPA, IEEE, ASHRAE, and other relevant codes and standards.
Experience presenting reliability risk, capital tradeoffs, and investment recommendations to executive audiences.
Education & Certifications:
Bachelor's degree in Mechanical, Electrical, or Industrial Engineering (or equivalent experience).
Preferred: CMRP, CRE, or similar advanced reliability or maintenance certification.
Work Conditions:
Supports 24×7 mission-critical operations; participates in on-call rotation and may support after-hours events.
Ability to work safely in energized environments in compliance with LOTO and NFPA 70E.
Travel to supported sites approximately 25%.
Salary range: $140,000-$170,000
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
$140k-170k yearly Auto-Apply 6d ago
Director of Sales, United States Marine Corps (USMC)
Motorola Solutions 4.5
Remote job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewSilvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies.
With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.
Job Description
THE OPPORTUNITY
The
Director of Sales, United States Marine Corps (USMC)
works with and directly reports to the
Senior Director of Sales, USA.
The successful individual in this role will be focused on increasing sales of Silvus' MIMO-MANET products within the USMC account domain and will actively participate in all aspects of the sales cycle. This position is eligible for 100% remote work depending on location.
ROLE AND RESPONSIBILITIES
Sales Management: Direct and oversee the entire sales process, targeting customers in line with the company's strategic objectives. Responsible for not only initiating customer interaction, but also guiding the final sales and ensuring successful follow-up.
Business Relationships: Establish and maintain relationships with partners and customers in the United States Marine Corps (USMC) market. Identify new programs, market segments, and opportunities that build on the company's core MIMO solutions.
Event Support: Participate in trade shows, conferences, and customer events to support sales development.
Market Awareness: Stay updated on market trends, changes, and competitor actions that may impact the company's positioning. This includes setting and meeting an annual target for new business to support growth in the USMC market.
Pipeline Management: Contribute to building a robust pipeline of business opportunities. Regularly update the CRM database with a forecast of opportunities to help inform key business decisions.
Product Knowledge: Develop and maintain a deep understanding of our MIMO solutions. This knowledge will help effectively communicate the value and benefits of our products to customers and prospects.
Customer Service: Foster a customer-centric approach in all dealings. Promptly address any customer concerns or complaints and use feedback to provide improvements.
Travel Requirements
- up to 50% of the time, but variable.
REQUIRED QUALIFICATIONS
Bachelor's degree from an accredited university or college plus minimum 4 years of demonstrated business development and sales experience in a technical field; OR High School Diploma/GED with at least 8 years of demonstrated business development and sales experience in a technical field
Prior US DoD military service, with demonstrated increasing levels of responsibility throughout military tenure.
Deep understanding of USMC procurement and MARCORSYSCOM, MCTSSA, and PMTCE program offices.
Knowledge of military C2, C5ISR, EW, or SIGINT applications.
Military/Aerospace industry and acquisition experience.
Solid understanding of US DoD funding and procurement cycles.
Experience leading all phases of business capture (whitepapers, proposals, RFI/RFP response, teaming, strategic positioning, etc.).
Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date.
Must be a U.S. Citizen due to clients under U.S. government contracts.
All employment is contingent upon the successful clearance of a background check.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
Demonstrated business development and sales experience in autonomous military systems.
Extensive USMC or Naval Special Warfare (NSW) experience.
Strong technical acumen and understanding of USMC tactical communications challenges and solutions.
Leadership, management, and program management experience.
Track record of successful sales of MANET and/or radio solutions and a working understanding of alternative MANET technologies and their relative strengths.
A track record of working with resellers and distributors and overseeing their activities.
Strong communication skills.
Familiarity with CRADA formulation and execution.
COMPENSATION: $115,000 - $145,000 / annual base salary plus commission; OTE potential up to $300,000
The pay range is NOT guaranteed. It is based on market research and peer data, and will vary depending on the candidate's experience and qualifications.
Basic Requirements
Bachelor's degree from an accredited university or college plus minimum 4 years of demonstrated business development and sales experience in a technical field; OR High School Diploma/GED with at least 8 years of demonstrated business development and sales experience in a technical field
Prior US DoD military service, with demonstrated increasing levels of responsibility throughout military tenure.
Deep understanding of USMC procurement and MARCORSYSCOM, MCTSSA, and PMTCE program offices.
Knowledge of military C2, C5ISR, EW, or SIGINT applications.
Military/Aerospace industry and acquisition experience.
Solid understanding of US DoD funding and procurement cycles.
Experience leading all phases of business capture (whitepapers, proposals, RFI/RFP response, teaming, strategic positioning, etc.).
Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date.
Must be a U.S. Citizen due to clients under U.S. government contracts.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$115k-145k yearly Auto-Apply 30d ago
Monitoring, Analysis, Response and Communication Technician
Cyrusone Management Services 4.6
Cyrusone Management Services job in Cincinnati, OH
As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals.
The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assists MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success.
Responsibilities:
Assist in the strategic direction for facilities operations.
Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities.
Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The MARC Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers.
Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures.
Demonstrate the ability to self-start, be responsive, and be creative when finding solutions.
Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans.
Assist in the creation of reports and presentations for senior management.
Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible.
Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation.
To develop and maintain a good working relationship across all levels in the organization, being an ally to all.
Manage multiple project deliverables, requirements, and navigate complex situations.
Ability to prioritize and manage resources under high pressure
Assist in MARC led Root Cause Analysis.
Qualifications:
Three to five (3-5) years of data center experience preferred.
Be able to work different shifts within 24/7/365 coverage strategy.
Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers.
Excellent communication skills, teamwork, organizational and problem-solving skills.
Proficient with Microsoft Office Suite and project management software.
Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures.
Multilingual is a plus.
Education / Certifications:
High School diploma required.
Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred.
Work Environment:
Fast paced environment
12 hour shifts, 7am - 7pm, TH, F, Sat (every other Wednesday)
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
$52k-64k yearly est. Auto-Apply 60d+ ago
Associate Customer Support Manager - Mid Atlantic Region
Motorola Solutions 4.5
Remote job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewMotorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
The primary responsibility of the Associate Customer Support Manager (aCSM) is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and to ensure customer satisfaction with Motorola Solutions Public Safety Customers. The LCS business is a combination of forecasting, proposing new services and contract renewals, while building relationships with customers and subcontractors. Ensuring customer satisfaction involves proper delivery and execution of service contracts. If any service is not being performed up to contracted specifications or a process is not producing the correct results, the CSM will become involved and find a solution.
Job Description
The Associate CSM (aCSM) is responsible for the overall success and relationship between the customer's operation, Motorola Solutions subcontractors, and Motorola Solutions.
Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance.
Work with customers to discuss concerns and drive corrective actions to closure.
Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables.
Ensure that customers receive appropriate and timely reporting as required by the Services Contract.
Manage sub-contractors deliverables and adherence to agreed scope and outcomes.
Manage product quality issues as needed.
Engage as needed in the case management process to ensure proper service delivery.
Assist partners and vendors as needed with payment and billing issues.
Identify and implement areas for improvement to ensure improved service quality and best practice delivery.
Ensure all operational documentations remain up to date and relevant.
Manage third party vendors as needed.
Manage contract change management as needed.
Work with Service Contracts and Subscription Operations (SCSO) for contract loading, renewals, and service contract change order requests.
Gather and provide Booking Packages to SCSO for contract loading.
Work closely with the Motorola Solutions Program Manager (PM) to provide a smooth transition from project implementation to warranty support and service delivery. As a part of this process, the aCSM ensures that there are clearly documented support/service expectations and processes for the customer. They seek to understand customer expectations and needs to ensure that their operational requirements are identified, properly supported, and if not what additional services can be proposed.
Work with customer and field teams to create and/or update existing Customer Support Plans (CSP).
Create customer and service provider Statements of Work.
Execute contract documents and obtain customer purchase orders.
Manage the service contract renewal process for all assigned lower complexity service agreements, including but not limited to; customer inventory updates, SOW updates, CSP updates, 3rd party vendor pricing updates/changes, Installation Agreements (write-up, obtain PO, and manage).
Lead and manage the coordination of variation and other change request response and implementation of approved changes.
Oversee the change implementation into service delivery operations in coordination with the customer.
Work with customers on up-sell/cross-sell
Participate in the forecasting of revenue and margin related to Maintenance Agreements, Work Tickets, and Installs.
Achieve stated on time contract renewal goal.
Achieve stated services growth goals for assigned contracts.
Highly organized, strong attention to detail, capable of significant multi-tasking and follows all tasks through to completion.
The ability to communicate clearly (both written and verbal) with customers and act as a professional representative of the corporation.
The ability to understand and communicate at a working level Motorola Solutions sold services based on proposal and contract/award documents.
Collaborate and maintain professional relationships with key work partners across the corporation and third party vendors for achieving timely business objectives.
Think strategically and work through day to day challenges that arise with both internal support organizations, Motorola service providers, and customers.
Proficient in MS Office Applications, Excel, Google Apps, and a willingness to learn and utilize new tools within the organization.
Candidate Requirements
The aCSM must reside in the Mid Atlantic region to fully support their customers.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
#LI-CC1
Target Base Salary Range: $65,000 - $76,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
2+ years of experience in one of the following: Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, Dispatch, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must be able to obtain background clearance as required by government customer(s)
Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$65k-76k yearly Auto-Apply 8d ago
Remote Healthcare AI & Automation Director
Huron Consulting Group Inc. 4.6
Remote or Chicago, IL job
A leading consulting firm in Chicago seeks a Healthcare Consulting Director to lead performance improvement and AI initiatives. This role involves managing client engagements and fostering a collaborative environment. Candidates should have significant consulting experience, particularly in healthcare operations, and proficiency in digital technologies. The position offers a competitive salary range of $170,000 - $215,000, with total compensation up to $290,250 including incentives.
#J-18808-Ljbffr
$170k-215k yearly 5d ago
Customer Experience Director
Cyrusone 4.6
Remote Cyrusone job
We are seeking a Global Customer Experience Partner - Hyperscale to join our Customer Experience organization. The candidate will serve as the senior operational and relationship leader for one of CyrusOne's largest hyperscale customers, ensuring high quality service delivery, compliance, and lifecycle excellence across global data center operations.
This role will drive operational performance, manage escalations, enhance customer experience, and strengthen governance maturity across a complex, multi-region account portfolio. The Customer Experience Partner will serve as the strategic operational liaison for hyperscale customer engagements across the Americas and Europe, collaborating cross-functionally with Operations, Compliance, Service Delivery, Security, and Technology teams to ensure a consistent, high-quality customer experience that enables continued growth at scale.
**Responsibilities:**
**Operational Excellence and Governance**
+ Govern account-level metrics including SLA adherence, uptime, incident response and resolution timelines, ensuring consistent rhythm-of-business (RoB) cadence.
+ Lead customer governance forums including Quarterly Business Reviews (QBRs), performance scorecards, and continuous improvement sessions.
+ Oversee operational health scorecards, customer performance analytics, and capability maturity assessments using ServiceNow, Power BI, and internal telemetry tools.
+ Partner with internal executives, operations, compliance, and service delivery leaders to align service outcomes with contractual obligations and customer expectations.
+ Lead escalation management, driving root-cause accountability and ensuring corrective actions are implemented and tracked through closure.
+ Partner with the Compliance & Governance function to ensure audit readiness, SLA traceability, and control validation across all production assets.
**Customer Relationship & Experience Management**
+ Serve as the customer's primary post-delivery liaison, maintaining trusted relationships with executive and operational stakeholders.
+ Maintain proactive communication and transparency with customer leadership to reinforce reliability, responsiveness, and partnership trust.
+ Conduct QBRs to present performance trends, service improvements, and forward-looking initiatives.
+ Translate customer feedback into actionable operational, technical, or process improvements.
+ Identify and execute opportunities to enhance customer experience and service efficiency through process optimization, automation, and proactive service health reporting.
**Service Maturity & Continuous Improvement**
+ Develop and maintain a global account capability roadmap focused on service maturity, monitoring coverage, reporting standardization, and incident prevention.
+ Collaborate with the Customer Technology & Reporting and Governance teams to institutionalize consistent account practices and performance transparency.
+ Influence internal product, technology, and process roadmaps by representing the customer's operational perspective in cross-functional forums.
+ Support lifecycle transitions between construction delivery and steady-state operations by validating readiness, documentation, and service standards.
+ Use analytics and KPI insights to identify trends, risks, and opportunities to enhance reliability, responsiveness, and operational excellence.
**Qualifications:**
+ 10+ years of experience in customer success, service delivery, or program management within hyperscale, cloud, or data center environments.
+ Strong understanding of operational compliance, SLA governance, and lifecycle management across global portfolios.
+ Proven success managing large enterprise or hyperscale customer relationships post-delivery, with deep accountability for service outcomes.
+ Demonstrated ability to lead escalations, drive performance analytics, and orchestrate cross-functional teams.
+ Exceptional communication, relationship management, and stakeholder influence skills.
+ Strong analytical mindset with experience using Power BI, Excel, and CRM/service management tools (Salesforce, ServiceNow).
+ Ability to translate operational data into strategic insights for executive audiences.
+ Must be able to travel up to 25%.
+ Experience with data center infrastructure or critical environment operations.
+ Familiarity with incident, change, and problem management frameworks (ITIL).
+ Certification in Program or Project Management (PMP, PgMP, or Lean Six Sigma).
+ Bachelor's degree in Business, Engineering, or related field (MBA or Master's preferred).
**Education / Certifications:**
+ Bachelor's degree in Business, Engineering, or related discipline required
**Benefits:**
+ Remote work is supported two days a week
+ Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program
+ Competitive pay, performance bonus, 401(k) retirement plan with company match
+ Generous paid time off and holidays, parental leave
+ Building Amenities: On-site facilities include a fully equipped gym, golf simulator and free parking. The office is conveniently located near local restaurants and is a short walk to the American Airlines Center
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!
CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here .
CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success.
CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.
CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** .
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (******************************************************************************************************************
CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information.
As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************
$106k-141k yearly est. 60d+ ago
QA Automation Engineer III
Bread Financial 4.7
Columbus, OH job
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The QA Automation Engineer III is responsible for designing and implementing test automation within both agile and waterfall teams for core application projects that impact our care center, clients, and customers. This role collaborates closely with team members to ensure automated testing provides comprehensive coverage for all requirements. The ideal candidate brings strong expertise in JavaScript/TypeScript and hands-on experience with Playwright and Cypress to develop and maintain reusable automated scripts for regression, smoke, and functional testing. Familiarity with CI/CD pipelines, API testing, and modern web technologies is essential, along with proficiency in debugging tools and version control systems. Exposure to cloud environments and performance testing is a plus. This position requires a detail-oriented professional with strong problem-solving skills and a passion for delivering high-quality, reliable software solutions.
Essential Job Functions
Test Design: Writes automation test scripts using an object-oriented Ruby Cucumber framework for multiple applications like Web based, Web services and Database. Contribute to extending the existing framework.
Test Execution & Reporting: Executes tests as needed during throughout the project. Analyze and report test results. Identifies and tracks defects through their lifecycle. Utilizing defect management and organization skills, provide progress and metrics on test execution and defects to project team. Provide leadership while contributing to team and company objectives. Follow team and company standards and contribute to refine and improve process and procedure. Ability to define and maintain test data.
Subject Matter Expert: Develops and maintains expert understanding of all of the components and functionality of the system and framework. Provides guidance, mentoring, and training on testing practices and advises impacts for system changes.
Business Communications: Demonstrates foundational knowledge of credit card operations, banking, financial, loyalty rewards, and credit card regulatory while working with various areas of the business. Demonstrates leadership by driving the automated testing of projects and collaborate with stakeholders in understanding the testing needs and reporting on testing results.
Reports to: Engineering Manager
Working Conditions/ Physical Requirements
(Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Normal office environment, some travel may be required.
Direct Reports: None
Minimum Qualifications
High School Diploma or GED
5+ years experience in software engineering
Preferred Experience
Proficiency in JavaScript/TypeScript for writing and maintaining automated test scripts.
Hands-on experience with Playwright and Cypress for end-to-end and UI testing.
Strong understanding of automated testing frameworks and best practices.
Experience developing reusable automated scripts for regression, smoke, and functional testing.
Knowledge of CI/CD pipelines and integrating automated tests into build processes (e.g., GitHub Actions, Jenkins, AWS CodePipeline).
Familiarity with API testing tools (e.g., Postman, REST Assured) and ability to automate API validations.
Understanding of modern web technologies (HTML, CSS, DOM, React/Angular) to troubleshoot UI issues.
Experience with test reporting and debugging tools (e.g., Allure, Playwright Trace Viewer).
Strong problem-solving skills and ability to identify edge cases and performance bottlenecks.
Knowledge of version control systems (Git) and collaborative workflows.
Exposure to AWS cloud services for test environments and deployments.
Experience with containerization (Docker) and orchestration tools (Kubernetes) for scalable test setups.
Bachelor's Degree(BE/BTech) Area of Study: Computer Science/Information Technology or Equal Technical Degree
7 or more years of relevant work experience
Certifications: International Software Testing Qualifications Board (ISTQB), Certified Agile Tester (CAT), Certified Software Test Professional (CSTP), and/or Chartered Market Technician (CMT)
Type / focus of work experience preferred: Banking/Financial Services/Insurance Domain functional testing experience
Skills
Accessibility Testing
Agile Methodologies (Scrum, Kanban)
API Testing (REST, GraphQL)
Appium (for mobile automation)
ATDD (Acceptance Test-Driven Development)
Atlassian JIRA (Defect tracking & Agile boards)
Automated Testing (UI, API, Regression)
Behavior-Driven Development (BDD) using Cucumber
CI/CD Tools (Jenkins, GitHub Actions, AWS CodePipeline)
Database Testing (SQL, IBM DB2)
Defect Management (JIRA, QTest)
Device Testing (Cross-browser, Mobile)
Functional Testing (Smoke, Regression)
Git (Version Control)
JavaScript / TypeScript (Automation scripting)
Jenkins (CI/CD integration)
Mobile Application Testing (Appium)
QTest (Test Management)
Quality Assurance (QA) & Quality Control (QC)
Ruby (for legacy automation frameworks)
Selenium (Web automation)
SOAP UI (Web service testing)
Software Development Lifecycle (SDLC) & Software Testing Life Cycle (STLC)
SQL (Structured Query Language)
Test-Driven Development (TDD)
Test Management Tools (QTest, JIRA)
Web Application Testing (Playwright, Cypress)
Web Service Testing (REST, SOAP)
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless otherwise noted below):
$87,900.00 - $159,200.00
Full Salary Range for position:
California: $101,000.00 - $198,900.00Colorado: $87,900.00 - $167,100.00New York: $96,600.00 - $198,900.00Washington: $92,200.00 - $183,000.00Maryland: $92,200.00 - $175,100.00Washington DC: $101,000.00 - $183,000.00Illinois: $87,900.00 - $175,100.00New Jersey: $101,000.00 - $183,000.00Vermont: $87,900.00 - $159,200.00Ohio: $87,900.00 - $159,200.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Information Technology
Job Type:
Regular
$69k-87k yearly est. Auto-Apply 1d ago
Sales Representative BC - Central New Jersey
Fiserv 4.4
Remote job
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Sales Representative BC - Central New Jersey
What does a successful Sales Representative / Business Consultant do at Fiserv?
Revolutionize Commerce. Empower Businesses. Define Your Career.
Are you ready to be a game-changer? At Fiserv, we're transforming the way businesses operate and grow. You will be on the frontlines of innovation, connecting small and medium-sized businesses (SMBs) with Clover, our award-winning point-of-sale and business management platform. Join a dynamic team that thrives on passion, purpose, and performance.
Why Choose Fiserv? We don't just deliver technology; we create solutions that redefine commerce. With Clover, we've built a trusted platform that's powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024.
We're not here to simply sell; we're here to empower businesses with tools to succeed. As the world's largest merchant acquirer, you'll have the resources, reputation, and technology to make a real difference.
Your career at Fiserv isn't just about closing deals-it's about opening doors to possibility.
What you will do:
Be the Catalyst for Growth: Travel across the assigned territory, partnering with Financial Institutions to bring Clover's cutting-edge solutions to merchants, sparking success wherever you go.
Turn Leads Into Legacy: Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment. Leverage Fiserv's extensive partnerships and referral networks to fuel your pipeline.
Consult. Solve. Transform: Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace.
Elevate Excellence: Embody Fiserv's core values by fostering authentic connections and maintaining the highest ethical standards.
What you will need to have:
High School Diploma/GED.
Experience in a quota-driven, self-sourcing sales environment.
Demonstrated success in cold-calling and generating your own leads.
What would be great to have:
Bachelor's degree or military experience.
3+ years of sales experience, particularly in consultative and relationship-driven roles.
Proven ability to design strategies that drive pipeline growth and revenue.
Salary Range
$39,600.00 - $92,400.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
$39.6k-92.4k yearly Auto-Apply 60d+ ago
Healthcare Talent & Culture Manager - Remote
Huron Consulting Group Inc. 4.6
Remote or Chicago, IL job
A leading healthcare consultancy is seeking a Healthcare Consulting Manager to oversee projects, enhance HR operations, and leverage data for performance improvement. Ideal candidates should possess a Bachelor's degree and at least six years of consulting experience in Human Resources or healthcare operations. Proficiency in Microsoft Office is essential, along with strong analytical and leadership skills. This role offers competitive compensation and a fully remote working opportunity.
#J-18808-Ljbffr
$165k-250k yearly est. 1d ago
Cybersecurity Risk Mgmt Advisor
Fiserv 4.4
Columbus, OH job
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Cybersecurity Risk Mgmt Advisor
About your role:
As a Cyber Risk Management - Advisor II, you will be instrumental in identifying, assessing, and mitigating cybersecurity risks across our organization. Your expertise will help safeguard our clients' data and ensure the resilience of our financial services. You will collaborate with a team of professionals dedicated to innovative risk management practices, contributing directly to our mission of providing secure financial solutions.
What you'll do:
Lead the identification, assessment, and mitigation of cybersecurity risks.
Develop and implement risk management strategies and frameworks.
Collaborate with cross-functional teams to integrate risk management into business operations.
Provide expert guidance on cybersecurity risk trends and best practices.
Conduct regular risk assessments and develop robust mitigation plans.
Monitor and report on the effectiveness of risk management measures.
Ensure compliance with regulatory requirements and industry standards.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
6+ years of experience in cybersecurity risk management
3+ years of experience with risk assessment and mitigation strategies
3+ years of experience in developing and implementing risk management frameworks
3+ years of experience in compliance with regulatory requirements and industry standards
6+ years of an equivalent combination of educational background, related experience, and/or military experience
Experience that would be great to have:
1+ year experience assessing, mitigating, and managing security risks in cloud environments (AWS, Azure, GCP),
1+ year experience designing secure architectures, implementing controls (IAM, encryption), ensuring compliance (NIST, CIS), performing audits, leading incident response, and advising stakeholders on cloud security best practices and strategies
Experience in project management
Experience in the financial services industry
How you'll work
This role is on-site Monday through Friday. Fiserv considers in‑person collaboration to be an essential part of this role as in‑person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel
Approximately 10% of travel off‑site or to other office locations is expected.
Sponsorship
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F‑1 (OPT, CPT, STEM), H‑1B, H‑2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.
#LI-RM1
Salary Range
$109,000.00 - $182,400.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
$109k-182.4k yearly Auto-Apply 13d ago
Clover Technical Support Specialist-Remote to Wisconsin Residents Only
Fiserv 4.4
Remote job
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Clover Technical Support Specialist-Remote to Wisconsin Residents Only
You will be the primary technical point of contact for small businesses using Clover from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics and logs to deliver clear, root-cause fixes. Success means ramping quickly to advanced case types within 3-6 months, balancing first-contact resolution, quality, and merchant confidence.
What you'll do:
Assist with device preferences, configuration, and best-practice usage tailored to their business.
Diagnose across hardware, firmware/app versions, peripherals, and networks (Wi Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools.
Troubleshoot equipment and processing errors while capturing and analyzing error data to distinguish root cause.
Coordinate cross-functionally with internal service teams to deliver concise root cause analyses (RCAs) and proactively update case status until closure.
Commit to deliver high quality outcomes; you will balance first-contact resolution on complex issues with quality and merchant satisfaction.
Think in systems, not symptoms; you will connect dots across devices, networks, and payments flows.
Experience you'll need to have:
Demonstrated technical troubleshooting experience supporting hardware, software, web applications and APIs, and networks in a customer-facing or call center environment.
Experience with networking fundamentals (Wi Fi/Ethernet troubleshooting) .
Experience with basic operating system concepts (and device/peripheral setup and compatibility.
Experience reading logs and interpreting error codes; familiarity with web portals and concepts like API response status codes.
High school diploma or general equivalency degree
Experience that would be great to have:
Point of Sale or payments support experience including merchant acquiring, terminals, peripherals, Europay, Mastercard, and Visa.
Evidence of complex case ownership, RCAs, and knowledge base contributions in metrics driven environment.
Certifications or training (e.g., CompTIA A+/Network+, ITIL Foundation).
Experience with Android operating systems.
Issue ownership and crisp communication, you will coordinate the right people and keep merchants informed.
How you'll work:
This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
This role requires flexibility to work overtime that includes weekends and holidays.
This role requires the following home computer and audio equipment requirements:
Speed/Stability Requirements- 30mbps download, 15mbps upload, less than 50ms average latency, cannot exceed 125ms max latency and hardwired directly to router.
ISP requirements- no cellphone tower-based internet such as T-Mobile 5G or Verizon 5G home internet due to high latency and fluctuating network conditions. The only recommended Internet service types are fully wired-based connections including DSL, Broadband, Cable, and Fiber Optic services.
Local Network Requirements- no community-based internet such as networks provided by apartment complexes. The issue primarily lies in CGNAT (Carrier-Grade NAT) is a variant of NAT that is used by internet service providers (ISPs) to provide internet access to their customers. CGNAT works by allowing multiple customers to share a single, public IP address. Agents should have their own ISP and their own router.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers' extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
#LI-DI
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
$32k-42k yearly est. Auto-Apply 19d ago
Senior Enterprise Account Executive - Retail
Motorola Solutions 4.5
Remote job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewMotorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.
Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description
Reporting to the Director of Sales - North America, the Sr. Enterprise Account Executive - Retail for North America holds a key position that requires a dynamic individual who is knowledgeable and passionate about surveillance and is highly customer focused and efficient. The core objective of this position is to create and win enterprise as well as strategic sales opportunities within the Retail vertical marketplace.
Responsibilities:
Design, build and execute comprehensive business practice for the retail vertical
Create and execute assigned sector business plan, update and modify quarterly to reflect market changes/innovations and/or technology acquisitions
Create and execute marketing plans targeting the Retail vertical, including marketing campaigns, tradeshow events, sales tools and web resources, social media and customer interactions as approved
Work with and educate North American Sales Team members on how to engage with the retail vertical effectively and with maximum results
Develop and maintain deep, meaningful relationships within the retail vertical that are relevant to security and surveillance and have the possibility of generating opportunity for Motorola Solutions and to include trade associations, affinity groups etc.
Work with North American Sales Team on identifying key retail vertical partners/end-users; equipping team with resources to quickly and effectively engage contacts in a manner that will result in Motorola Solutions differentiation in the retail vertical, market leadership, and subject matter expertise that will help close deals
Help in identifying trade associations, partnering opportunity, new business plans & objectives, and other creative market approaches to maximize impact of North American Sales Team efforts within the retail vertical
Identify “product gaps” that need to be addressed by Product Management in order to gain greater exposure/standardization in the retail vertical market. Prepare regular reports and provide to your reporting line and Product Management on gaps and fiscal impact of gaps to Motorola Solutions
Schedule regular engagements with key stakeholders in the Retail vertical market to maintain relationships and assigned opportunities relative to latest and greatest within Motorola Solutions portfolio (Lunch and Learns, webinars, on-site meetings/demos) and attend tradeshows
Manage business unit resource - demo equipment, marketing budgets, travel budgets, or any other resources the company allocates
Develop standardized Retail vertical market presentations and sales tools for use by North American Sales Team outlining Motorola Solutions value proposition within vertical
Compile data on competitive products and pricing and report it back to head office, maintain working knowledge of competitive offerings
Additional Qualifications
5+ years of video security and access control solutions sales experience
Seeking 2+ years of Enterprise Sales
Experience working with channel strategies and initiatives
Strong technical acumen and ability to speak towards our products and solutions
Ability to accurately forecast revenue on a weekly, monthly, quarterly, and annual basis
Proven record of achievement in delivering sales results and developing collaborative relationships
Strong understanding of our go-to-market strategy and sales philosophy is required
Excellent analytical, verbal and written communication skills
Time management skills are required, and candidates must have the ability to manage multiple priorities in a complex, fast-paced environment
Willingness to travel up to 80% of the time. Travel is throughout North America
Target Base Salary Range: $95,000 - $120,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
5+ years of technical solution sales experience
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$95k-120k yearly Auto-Apply 5d ago
Lead Data Scientist
Bread Financial 4.7
Columbus, OH job
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Data Scientist role at Bread Financial is responsible for generating data-driven insights to support enterprise data science needs within the organization. The Lead Data Scientist is pivotal in generating insights and supporting the enterprise's data science needs, as well as enhancing the team's industry competence through research in Artificial Intelligence (AI).
The Data Science team, through this role, supports Marketing by developing predictive and prescriptive models that optimize campaign performance, enable targeted and personalized marketing, and provide actionable insights for acquisition, engagement, and retention strategies. They leverage advanced analytics, AI/ML tools, and secure data-sharing environments to enhance decision-making and drive measurable business outcomes.
Essential Job Functions
Lead the design, build, deployment, and periodic maintenance of AI solutions. - (30%)
Build strong relationships with internal business partners to drive the delivery of enterprise solutions. - (20%)
Establishing and executing the framework for engaging enterprise partners to plan new AI solutions. - (15%)
Assisting with documentation, compliance, model governance, and maintenance of AI solutions. - (15%)
Research advanced modeling and AI techniques to improve predictive modeling and maintain business acumen in relevant industries. - (10%)
Training and mentoring to junior Data Scientists. Lead projects as needed or required - (10%)
Minimum Qualifications
Bachelor's Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, or Economics
8+ years experience in building sophisticated models using machine learning, segmentation, time series, and other advanced analytics methodologies.
Preferred Qualifications
Master's Degree or PhD in Statistics, Mathematics, Computer Science, Data Science, Engineering, Economics, or other quantitative fields
Advanced machine learning modeling and/or technical expertise in developing market differentiation data science products.
Experience in bank card/credit card business, consulting, retail, marketing, loyalty, and/or financial services.
Skills
Data Manipulation
Machine Learning
Python (Programming Language)
R Statistics
Statistical Analysis
Statistics
Time Series Analysis
Cloud Environment
Agentic AI
GenAI
Presentation to Small and Large Groups
Financial Analysis
Choice-Based Conjoint Design and survey techniques
Reports To: Senior Manager and above
Direct Reports: 0
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Travel
Ability to travel up to 5% annually
Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Stationary Position/Seated
Typing/Writing
Focus and complete tasks in situations that have a speed or productivity metric
Maintain focus in high pressure or fast-paced work environment
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless otherwise noted below):
$120,500.00 - $218,300.00
Full Salary Range for position:
California: $138,600.00 - $272,900.00Colorado: $120,500.00 - $229,200.00New York: $132,500.00 - $272,900.00Washington: $126,500.00 - $251,100.00Maryland: $126,500.00 - $240,200.00Washington DC: $138,600.00 - $251,100.00Illinois: $120,500.00 - $240,200.00New Jersey: $138,600.00 - $251,100.00Vermont: $120,500.00 - $218,300.00Ohio: $120,500.00 - $218,300.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Data and Analytics
Job Type:
Regular
Zippia gives an in-depth look into the details of CyrusOne, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CyrusOne. The employee data is based on information from people who have self-reported their past or current employments at CyrusOne. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by CyrusOne. The data presented on this page does not represent the view of CyrusOne and its employees or that of Zippia.
CyrusOne may also be known as or be related to CYRUSONE INC., CyrusOne, CyrusOne Inc, CyrusOne LLC, CyrusOne, Inc., Cyrusone and Cyrusone Inc.