Operations Associate jobs at D.A. Davidson Companies

Investment Operations Associate The Investment Operations Associate works directly with the Transfer Coordinator and other Operations professionals to successfully track all investments, investment activity, valuations, and documentation for invested partnerships of Meketa Investment Group's discretionary and non-discretionary clients. The Investment Operations Associate will play an integral role in trade execution, investment monitoring, and data integrity, as well as portfolio implementation and successful execution of capital calls and distributions on behalf of the firm's discretionary clients. The Operations Associate may process transactions for a variety of vehicle types including separate accounts, commingled funds, mutual funds, hedge funds, equities, and limited partnerships. The Associate will be expected to log and aid in the completion of transfer activity including: data collection, cash flow issue resolution, creation of letters of direction, and reporting on internal cash flow statistics The Investment Operations Associate will support the trade execution process, working within Operations and with Client Teams to ensure client decisions and investment activity are accurately recorded and executed with external Managers, Custodians and other related parties. They will ensure excellent document storage with regards to investment information, trades, and client information, serving as a liaison between custodial banks and investment manager's back-offices. The employee will facilitate the post-trade reconciliation of all transactions and be an observer at internal client and investment committee meetings as needed. Responsibilities: * Execute trade activity based on investment decisions made by internal Investment Committees and sub-committees as well as processing of capital calls and distribution related to private market investments * Reconciliation of portfolio valuations and trade, ensuring post-trade confirmations for all trades * Maintain all transaction terms for investment managers and custodians, including wire instructions, notification periods, liquidity restrictions, share class information, and settlement timing * Communicate with client teams, investment managers, custodians, and fund administrators throughout the transaction process * Support the investment team by providing operational data and analysis * Maintain documentation for each client including approvals, subscription/redemption documents, directives, confirmations, and other transaction related activity * Monitor portfolios for cash flows and policy compliance on a daily basis * Stay informed about market trends and changes in the regulatory environment Position Requirements: * Bachelors degree in Finance, Economics, Business Administration, or a related field * Skill at analyzing, evaluating, and reviewing quantitative information from disparate sources. * Strong understanding of Operations and process driven tasks * Superb computer skills, including facility with Microsoft Office Suite. * Excellent attention to detail and organized work habits. * Ability to work efficiently and accurately under time pressure * Ability to work well with internal employees and external contacts. * Ability to work independently and to proactively seek new responsibilities. * Operational experience at an asset manager, custodian bank, or other financial services organization a plus. Measures of Success: * Accuracy and timeliness of trade execution and reconciliation of data related to transfer activity, valuations, and investment and client-specific details. * Level of proficiency with internal proprietary software, as well as external data providers * Level of effectiveness in interacting with external third-parties including custody banks, investment managers, and fund administrators. * Maintenance of good working relationships with other employees About Meketa Investment Group Meketa Investment Group is an employee-owned full-service investment consulting and advisory firm. We work with some of the nation's largest and most sophisticated institutional investors including public and private plan sponsors. We have a staff of over 200 employees among our six U.S. office locations and London. Meketa recognizes that our workforce is a reflection of our company, and we operate in an inclusive environment that accepts and promotes diversity. We believe our employees can best serve our clients in an atmosphere where individuals are treated fairly, where professional growth is developed and encouraged, and where a healthy balance between work and home life is respected and preserved. To support employees, Meketa offers a competitive compensation structure, a wide range of benefits from core insurance benefits to time-based benefits, as well as flexible schedules and support for continuing education. Meketa is an Equal Employment Opportunity and Affirmative Action Employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.

We are hiring an Associate, Tax Operations to support the tax department in our NYC office. This position is open to candidates interested in a full-time role. This is a great opportunity to help support our rapidly growing firm. Responsibilities Assist with monthly invoicing and billing for tax managers and family office team Answer incoming calls and assume other receptionist duties when needed Assist with scanning, filing, and creation and maintenance of client folders Generate memos, emails, letters and reports when appropriate Assist with e-filing and maintaining e-file records and e-file log Filing final signed tax return and family office information, notice responses, and other signed documents in client files Assisting with engagement letter preparation, filing and data base Process tax returns for clients Assist with tracking of corporate card expenses and expense reports Prepare tax return due date lists on weekly basis Assist with some basic bookkeeping for our family office team as needed which includes bank reconciliations, Quickbooks reports, etc. Handle miscellaneous requests as needed Qualifications One or more years of bookkeeping experience 1+ year of tax administrative experience preferred Proficient in Microsoft Excel and Microsoft Word Familiarity with bookkeeping software such as Quickbooks Skills and Knowledge Strong communication and interpersonal skills, both written and verbal Results and action-oriented in a fast-paced, ever changing environment Ability to work confidently within varying degrees of ambiguity, manage conflicting priorities, deadline-based tasks and simultaneous projects Strong judgment and confidence in decision making when appropriate Attention to detail and accuracy in all work Strong organizational skills with the ability to prioritize multiple and conflicting tasks Excellent verbal and written communication skills We welcome your interest in being a part of the Mariner team. We offer our associates an innovative and challenging place to work with camaraderie and teamwork. We are a growth-oriented, entrepreneurial culture that respects people and values talent, experience and ambition. EOE/M/F/D/V #LI-NP1

We are hiring an Associate, Tax Operations to support the tax department in our NYC office. This position is open to candidates interested in a full-time role. This is a great opportunity to help support our rapidly growing firm. Responsibilities Assist with monthly invoicing and billing for tax managers and family office team Answer incoming calls and assume other receptionist duties when needed Assist with scanning, filing, and creation and maintenance of client folders Generate memos, emails, letters and reports when appropriate Assist with e-filing and maintaining e-file records and e-file log Filing final signed tax return and family office information, notice responses, and other signed documents in client files Assisting with engagement letter preparation, filing and data base Process tax returns for clients Assist with tracking of corporate card expenses and expense reports Prepare tax return due date lists on weekly basis Assist with some basic bookkeeping for our family office team as needed which includes bank reconciliations, Quickbooks reports, etc. Handle miscellaneous requests as needed Qualifications One or more years of bookkeeping experience 1+ year of tax administrative experience preferred Proficient in Microsoft Excel and Microsoft Word Familiarity with bookkeeping software such as Quickbooks Skills and Knowledge Strong communication and interpersonal skills, both written and verbal Results and action-oriented in a fast-paced, ever changing environment Ability to work confidently within varying degrees of ambiguity, manage conflicting priorities, deadline-based tasks and simultaneous projects Strong judgment and confidence in decision making when appropriate Attention to detail and accuracy in all work Strong organizational skills with the ability to prioritize multiple and conflicting tasks Excellent verbal and written communication skills We welcome your interest in being a part of the Mariner team. We offer our associates an innovative and challenging place to work with camaraderie and teamwork. We are a growth-oriented, entrepreneurial culture that respects people and values talent, experience and ambition. EOE/M/F/D/V #LI-NP1

Jefferies Credit Partners LLC (“JCP”) is a leading private credit manager and the asset management arm of Jefferies Finance LLC (“JFIN”). JFIN was founded in 2004 as a 50/50 joint venture between Massachusetts Mutual Life Insurance Company (“MassMutual”), a global, diversified life insurance and financial services organization, and Jefferies, a leader in global investment banking. JFIN is a commercial finance company that primarily arranges, manages, and invests in senior secured loans to corporate borrowers, with approximately $23BN of investable capital. JCP is the investment management division of the Firm and invests primarily across three private credit strategies: Large Cap direct lending, Middle Market direct lending, and private credit CLOs. JCP provides investors with access to its investment opportunities through various products including commingled funds, business development companies (“BDC”), separately managed accounts, and securitized products. Investor Operations - Position Overview: We are seeking a motivated experienced Associate to support investor operations primarily for our BDC, and other products as needed. This is a newly created role given the growth and expected momentum of the firm and the BDC. The candidate will focus on supporting and managing the onboarding of investors, and will require coordination with advisors, custodians, administrator, transfer agent, treasury and distribution platforms. While this is an operational-focused role, we are seeking a candidate who is comfortable communicating often with advisors and other JCP teams. This role will liaise closely with the Finance, Business Development, and Legal and Compliance teams. Primary duties and responsibilities include but are not limited to: Job Description: Assist in the operational aspects of onboarding investors to the BDC and other products, including subscription document coordination and AML review with the administrator, transfer agent and with distribution platforms Provide real-time updates to advisors, finance, and business development teams during the onboarding process Track incoming wires from investors against completed subscription agreements Handle any operational inquiries and questions from advisors and investors during onboarding and throughout the investment hold period Identify, develop and document operational procedures for ongoing fund maintenance both internally and with distribution platforms Develop strong understanding of distribution partners' operational platforms Assist in ongoing ad hoc projects to support the BDC and its expansion with the Business Development team The successful candidate must have: Bachelor's Degree 4-6 years of financial industry experience; BDC or open-ended fund experience is preferred but not required Understanding of financial advisor and distribution platforms Experience with onboarding investors and understanding of subscription document package is preferred Fluency with Microsoft Office applications (including Excel, Word and PowerPoint) Strong verbal and written communication skills Ability to identify and summarize issues and recommendations Flexibility to work towards demanding deadlines and high priority deliverables outside of standard business hours Must be self-started; able to work independently and also with other teams Unquestionable integrity and work ethic Primary Location Full Time Salary Range of $120,000 - $130,000.

Jefferies Credit Partners LLC ("JCP") is a leading private credit manager and the asset management arm of Jefferies Finance LLC ("JFIN"). JFIN was founded in 2004 as a 50/50 joint venture between Massachusetts Mutual Life Insurance Company ("MassMutual"), a global, diversified life insurance and financial services organization, and Jefferies, a leader in global investment banking. JFIN is a commercial finance company that primarily arranges, manages, and invests in senior secured loans to corporate borrowers, with approximately $23BN of investable capital. JCP is the investment management division of the Firm and invests primarily across three private credit strategies: Large Cap direct lending, Middle Market direct lending, and private credit CLOs. JCP provides investors with access to its investment opportunities through various products including commingled funds, business development companies ("BDC"), separately managed accounts, and securitized products. Investor Operations - Position Overview: We are seeking a motivated experienced Associate to support investor operations primarily for our BDC, and other products as needed. This is a newly created role given the growth and expected momentum of the firm and the BDC. The candidate will focus on supporting and managing the onboarding of investors, and will require coordination with advisors, custodians, administrator, transfer agent, treasury and distribution platforms. While this is an operational-focused role, we are seeking a candidate who is comfortable communicating often with advisors and other JCP teams. This role will liaise closely with the Finance, Business Development, and Legal and Compliance teams. Primary duties and responsibilities include but are not limited to: Job Description: * Assist in the operational aspects of onboarding investors to the BDC and other products, including subscription document coordination and AML review with the administrator, transfer agent and with distribution platforms * Provide real-time updates to advisors, finance, and business development teams during the onboarding process * Track incoming wires from investors against completed subscription agreements * Handle any operational inquiries and questions from advisors and investors during onboarding and throughout the investment hold period * Identify, develop and document operational procedures for ongoing fund maintenance both internally and with distribution platforms * Develop strong understanding of distribution partners' operational platforms * Assist in ongoing ad hoc projects to support the BDC and its expansion with the Business Development team The successful candidate must have: * Bachelor's Degree * 4-6 years of financial industry experience; BDC or open-ended fund experience is preferred but not required * Understanding of financial advisor and distribution platforms * Experience with onboarding investors and understanding of subscription document package is preferred * Fluency with Microsoft Office applications (including Excel, Word and PowerPoint) * Strong verbal and written communication skills * Ability to identify and summarize issues and recommendations * Flexibility to work towards demanding deadlines and high priority deliverables outside of standard business hours * Must be self-started; able to work independently and also with other teams * Unquestionable integrity and work ethic Primary Location Full Time Salary Range of $120,000 - $130,000.

Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity + Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. + Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. + Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). + Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. + Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. + Support the oversight of the risk events process, including challenging first-line business functions. + Ensure completeness and accuracy of remediation actions in the GRC system. + Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. + Lead in-depth reviews, control assurance, and testing activities as needed. + Assist with the delivery of projects and ongoing risk training initiatives. + Perform additional duties as assigned. What to expect when you join our firm + Hybrid working and reasonable accommodations + Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development courses, tuition/qualification reimbursement and more + Maternal/paternal leave benefits and family services + Complimentary subscription to Headspace - the mindfulness app + Discounted membership to ClassPass and other health and well-being benefits + Unique employee events and programs including a 14er challenge + Complimentary beverages, snacks and all employee Happy Hours Must have skills + Bachelor's degree in Business, Finance, Risk Management, or related field. + At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. + Solid understanding of risk management principles, policies, and methodologies. + Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. + Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. + High level of proficiency in MS Office Suite and strong organizational skills. + Self-motivation, adaptability, and a strong sense of team commitment and accountability. + Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills + Experience developing, communicating and training risk management policies and procedures + Experience with data visualization tools such as Power BI, Tableau, or similar platforms + Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life + Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities + No Potential for growth + Mentoring + Leadership development programs + Regular training + Career development services + Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at **************************** . #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here (**************************************** . Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity * Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. * Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. * Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). * Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. * Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. * Support the oversight of the risk events process, including challenging first-line business functions. * Ensure completeness and accuracy of remediation actions in the GRC system. * Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. * Lead in-depth reviews, control assurance, and testing activities as needed. * Assist with the delivery of projects and ongoing risk training initiatives. * Perform additional duties as assigned. What to expect when you join our firm * Hybrid working and reasonable accommodations * Generous Holiday policies * Paid volunteer time to step away from your desk and into the community * Support to grow through professional development courses, tuition/qualification reimbursement and more * Maternal/paternal leave benefits and family services * Complimentary subscription to Headspace - the mindfulness app * Discounted membership to ClassPass and other health and well-being benefits * Unique employee events and programs including a 14er challenge * Complimentary beverages, snacks and all employee Happy Hours Must have skills * Bachelor's degree in Business, Finance, Risk Management, or related field. * At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. * Solid understanding of risk management principles, policies, and methodologies. * Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. * Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. * High level of proficiency in MS Office Suite and strong organizational skills. * Self-motivation, adaptability, and a strong sense of team commitment and accountability. * Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills * Experience developing, communicating and training risk management policies and procedures * Experience with data visualization tools such as Power BI, Tableau, or similar platforms * Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life * Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities * No Potential for growth * Mentoring * Leadership development programs * Regular training * Career development services * Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at ****************************. #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Nearest Major Market: Denver

Titan is an award-winning wealth manager with a mission to increase our generation's compound growth rate. We plan to do this by putting a human wealth advisor in every pocket. Historically, wealth managers have been accessible to only the ultra-wealthy. With Titan, they're available to everyone. We harness frontier technologies like artificial intelligence to build a platform that gives advisors superpowers, enabling them to serve clients they historically never could. Backed by a16z, General Catalyst, Sam Altman, and many others, we manage over $1 billion in assets for clients across the country. Why Join Titan For the right person, we believe Titan will be one of the most rewarding jobs they ever have. Ambitious Vision: When we put private wealth management in every pocket, we'll make a legacy-defining impact in growing our generation's wealth to new heights. Critical Why Now: The advent of LLMs unlocks our vision to democratize personalized wealth management for everyone. This drives our urgency every day. Disproportionate Impact: We're still at the beginning of our journey with a small team, which means your impact at Titan will disproportionately matter. Vibrant In-Person Culture: We thrive on being a high-touch team, working together in the trenches in person (you'll see our founders in office every day). Compensation: Titan offers competitive cash compensation and well-above-market equity packages because we want every team member to be an owner. World-Class Investors: We're backed by top investors who share our bold vision, including a16z, General Catalyst, Y Combinator, and Sam Altman. Role Overview As a Marketing Operations Associate at Titan, you'll be the executional backbone of our marketing team - turning strategic direction into live, measurable campaigns from setup to post-launch. You'll work directly with our Head of Growth to build, launch, and maintain initiatives across paid, SEO, lifecycle, and content channels. This role is for someone who thrives in the details: you love getting things out the door, keeping systems clean, and wearing different marketing hats. What You'll Do: Campaign Execution & Coordination: Executing on launching campaigns across paid, and organic channels (Google, Meta, TikTok…), managing timelines, creative assets. Lifecycle & CRM Support: Implement lifecycle campaigns in Braze or HubSpot based on defined logic and triggers, and support audience segmentation, tagging, and data hygiene. Support SEO & GEO strategy: Keyword optimizations, linking hygiene, backlinking, and affiliate strategy execution. Support Growth Tactics: you'll help evaluate, and execute on creative, measurable and impactful growth tactics for the business - including developing sales funnels and generating high quality leads. Campaign metrics and build lightweight reports (from HubSpot, Braze, or GA4) to track conversions, engagement, funnel health, and draw actionable insights from. Qualifications: Minimum 2 years + experience in advertising, marketing, or Fintech. Experience in CRM or lifecycle a bonus - Braze, klaviyo, iterable, or similar Experience working with paid channels (Paid social, SEM etc) Proficiency in marketing tools such as HubSpot, Braze, n8n, or similar. Proficiency in building reporting dashboards in Google Sheets or similar. Experience launching and maintaining campaigns across paid, email, or social channels. Degree in Marketing, Communications, PR, Advertising. Experience with Finance a bonus.

GENERAL RESPONSIBILITIES The Investment Operations Associate works with financial representatives (FRs) to deliver financial security to their clients through a comprehensive planning process that integrates risk and investment products. Associates help financial representatives increase productivity by providing planning and investment support. Specific duties include but are not limited to: Representative Training and Development Promotes, utilizes, and reinforces Northwestern Mutual planning culture, process, and tools. Provide training and knowledge transfer on Investment concepts, suitability, and product resources tools and procedures. Monitors and reinforces representative adherence with network offices business guidelines. Meet with representative to discuss proposal, analysis, method, opinion and discuss all assumptions. Identify potential opportunities and constraints and assess information to formulate strategies. Craft financial security solution(s) accurately and in the best interest of clients. Share recommendations with representatives and coach to the delivery of a successful client presentation. Identify and inform representatives of tax consequences, costs, and applicable breakpoint information (e.g. sales charges, surrender charges, account transfer fees). Proposal and Case Preparation Prepare Personal Planning Analysis. Prepare Envestnet proposal for Advisory clients. Prepare Morningstar Analysis. Recommend fund portfolio options. Gather information for registered representatives meeting with client/prospect (e.g. prospectuses, annual reports, and Morningstar reports). Account Services and Support Prepare all materials for all quarterly and annual reviews: investment summary, consolidated investment reports. Organize, manage, and coordinate back-office investment account services and support. Thoroughly document case notes, thought process, and analysis, and assumptions. General account servicing as directed by representative. Provide NMIS Operations backup support, as needed. QUALIFICATIONS Strong analytical, problem solving, and written and verbal communication skills, with the ability to work well with others. Strong organizational and time management skills with the ability to set priorities and meet deadlines. Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment. Proficient knowledge in Microsoft Office (Outlook, Word, Excel, PowerPoint) with ability to learn various software programs quickly. 2-5 years of financial services experience preferred. Experience in utilizing a planning process or methodology preferred. Experience with both brokerage and advisory platforms preferred. Bachelors Degree in business, finance and/or equivalent work experience preferred. Life, Accident & Health insurance licenses to be obtained within the first 3-6 months of employment. Series 63 and either Series 6 or Series 7 to be obtained within the first 6 months of employment. COMPENSATION & BENEFITS Competitive Compensation: Base salary of $60-70k with comprehensive benefits package that includes PTO, 401(k) with employer match, subsidized health insurance premiums, and life and disability insurance coverage. Career Development: Opportunities for continuous learning and growth with access to professional development resources and clear career pathways. Supportive Team Environment: Join a collaborative and motivated team committed to your success and career satisfaction. Networking Opportunities: Build connections within the financial services industry and local community through various events and initiatives. Impactful Work: Play a pivotal role in shaping the careers of students and future financial professionals. Recognition & Rewards: Celebrate achievements and milestones with a range of recognition programs and incentives. EQUAL OPPORTUNITY EMPLOYER Northwestern Mutual believes that every individual makes a significant contribution to our success and recognizes the diversity and worth of all individuals and groups. It is the policy of Northwestern Mutual that there will be no discrimination or harassment of individuals or groups based on race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, marital status, age, veteran status, genetic information or disability in any activities, or employment.

GENERAL RESPONSIBILITIES The Investment Operations Associate works with financial representatives (FRs) to deliver financial security to their clients through a comprehensive planning process that integrates risk and investment products. Associates help financial representatives increase productivity by providing planning and investment support. Specific duties include but are not limited to: Representative Training and Development Promotes, utilizes, and reinforces Northwestern Mutual planning culture, process, and tools. Provide training and knowledge transfer on Investment concepts, suitability, and product resources tools and procedures. Monitors and reinforces representative adherence with network office's business guidelines. Meet with representative to discuss proposal, analysis, method, opinion and discuss all assumptions. Identify potential opportunities and constraints and assess information to formulate strategies. Craft financial security solution(s) accurately and in the best interest of clients. Share recommendations with representatives and coach to the delivery of a successful client presentation. Identify and inform representatives of tax consequences, costs, and applicable breakpoint information (e.g. sales charges, surrender charges, account transfer fees). Proposal and Case Preparation Prepare Personal Planning Analysis. Prepare Envestnet proposal for Advisory clients. Prepare Morningstar Analysis. Recommend fund portfolio options. Gather information for registered representative's meeting with client/prospect (e.g. prospectuses, annual reports, and Morningstar reports). Account Services and Support Prepare all materials for all quarterly and annual reviews: investment summary, consolidated investment reports. Organize, manage, and coordinate back-office investment account services and support. Thoroughly document case notes, thought process, and analysis, and assumptions. General account servicing as directed by representative. Provide NMIS Operations backup support, as needed. QUALIFICATIONS Strong analytical, problem solving, and written and verbal communication skills, with the ability to work well with others. Strong organizational and time management skills with the ability to set priorities and meet deadlines. Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment. Proficient knowledge in Microsoft Office (Outlook, Word, Excel, PowerPoint) with ability to learn various software programs quickly. 2-5 years of financial services experience preferred. Experience in utilizing a planning process or methodology preferred. Experience with both brokerage and advisory platforms preferred. Bachelor's Degree in business, finance and/or equivalent work experience preferred. Life, Accident & Health insurance licenses to be obtained within the first 3-6 months of employment. Series 63 and either Series 6 or Series 7 to be obtained within the first 6 months of employment. COMPENSATION & BENEFITS Competitive Compensation: Base salary of $60-70k with comprehensive benefits package that includes PTO, 401(k) with employer match, subsidized health insurance premiums, and life and disability insurance coverage. Career Development: Opportunities for continuous learning and growth with access to professional development resources and clear career pathways. Supportive Team Environment: Join a collaborative and motivated team committed to your success and career satisfaction. Networking Opportunities: Build connections within the financial services industry and local community through various events and initiatives. Impactful Work: Play a pivotal role in shaping the careers of students and future financial professionals. Recognition & Rewards: Celebrate achievements and milestones with a range of recognition programs and incentives. EQUAL OPPORTUNITY EMPLOYER Northwestern Mutual believes that every individual makes a significant contribution to our success and recognizes the diversity and worth of all individuals and groups. It is the policy of Northwestern Mutual that there will be no discrimination or harassment of individuals or groups based on race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, marital status, age, veteran status, genetic information or disability in any activities, or employment.

Job Summary: The Associate, Tax Operations provides critical administrative and operational support to the tax team. This role ensures smooth processing and tracking of tax deliverables within the full engagement cycle, invoicing, and electronic filing, with a strong focus on coordination, accuracy, and client service. Essential Duties and Responsibilities: Gather tax documents, assemble deliverables, and maintain portals and electronic filing records. Communicate with clients and assist with deliverables. Process e-filings, manage rejections, and maintain audit documentation. Coordinate estimated tax payments, confirm completion, and maintain payment records as assigned. Draft invoices, track accounts receivable, and manage data in XCM. Track return flow, support backlog monitoring, and manage task status in XCM and CCH Axcess. Complete administrative tasks including client database management, file management, document management, and internal meeting coordination. Tasks include engagement letters, tax organizers, tax mailings, and similar. Required Education and Experience: Proficiency with Microsoft Office (Word, Excel, Outlook). Familiarity with basic document handling, workflow coordination, or client service. High school diploma or equivalent. Preferred Education and Experience: 1+ years of experience in administrative, tax, or financial operations. Bachelor's degree in Accounting, Finance, Business, or a related field. Experience with tax workflow systems (XCM, CCH Axcess, Box, ShareFile). Experience supporting tax professionals or working in a financial services environment. Skills: Meticulous attention to detail and data accuracy; owns quality of work. Manages time and deadlines independently; requires minimal oversight. Clear, professional communicator-written and verbal; proactively seeks and shares information. Customer-focused, maintains confidentiality, and follows through reliably. Works collaboratively with others while maintaining accountability for individual responsibilities and results. Learns new technology quickly and adapts to changing systems and workflows.

Prospect Capital Founded in 1988, Prospect Capital is an alternative asset management firm with $11.9B of assets under management, and pursues multiple strategies in the US, including direct lending, private equity, real estate private equity and structured credit. Prospect has permanent capital and utilizes a long-term, value-oriented approach that employs fundamental bottoms-up research to identify investments that offer attractive risk and reward. With offices in New York City, Connecticut, and Florida, the firm is comprised of 100+ experienced professionals who value entrepreneurship, intellectual rigor, hard work and continuous improvement. The Position Join the existing securitized products team to assist in sourcing, analyzing, and modeling new investment opportunities in both the primary and secondary markets in predominantly CLOs and ABS. Perform relative value analyses that will drive investment decisions across the structured credit spectrum. Assist in the portfolio management of the existing CLO portfolios totaling approximately $1.5B, including analyzing refinancings, resets, and redemptions. Analyze and evaluate investments across CLO debt and equity and various ABS asset classes Track and interpret market trends, regulatory developments, and macroeconomic factors affecting CLOs, ABS, and ABS collateral Develop and refine financial models to project securitized product cash flows, stress scenarios, and expected returns. Desired Skills and Experience Prior experience working with CLOs and/or ABS, including direct investing, trading, or research experience. Sound understanding of the fundamental, legal, structural, and technical aspects of CLOs and ABS. Demonstrated track record of excellence in academic, professional, and personal endeavors. Strong modeling skills including in-depth knowledge of Intex and Excel is required. Familiarity with Bloomberg, Intex, Moody's, and other structured credit analytics platforms. Highly detail-oriented with strong analytical and problem-solving skills to assess complex structured credit investments. Ability to work effectively under pressure in a fast-paced, dynamic investment environment. Collaborative team player, able to work across investment, research, and risk management teams. Strong organizational skills, with the ability to manage multiple priorities and deadlines simultaneously. The anticipated annual base salary range for this position is $100,000 - $300,000 plus an annual discretionary performance-based bonus. Actual pay may be adjusted based on experience and performance. In addition to the base salary, the hired professional is eligible for comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision insurance, life insurance, and AD&D. You'll also have access to pretax benefit accounts, including FSA, HSA, and Commuter accounts. Our perks go beyond the basics with a mentorship program, daily in-office paid breakfast and lunch, company-sponsored ski and sailing trips, and regular happy hours. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Job Title: Retail Account Operations Specialist Department: Branch Administration Department Location: Littleton, MA Reports to: Director, Retail Operations & Optimization Career Stream: Individual Contributor Classification: Hybrid Onsite Frequency: Primarily works on-site at a Branch or HQ Pay Grade: 8 FLSA Status: Non-Exempt Pay Grade Range: $23.84 - $29.80 - $35.76 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Retail Account Operations Specialist is responsible for auditing all new accounts opened through retail branches and reviewing maintenance performed on existing accounts to ensure compliance with internal policies, regulatory requirements (KYC, AML, BSA), and operational standards. This role safeguards the credit union's reputation, ensures regulatory compliance, and protects members' financial interests by maintaining account integrity and mitigating risk. Success in this position requires a high level of diligence, attention to detail, and strong analytical skills to identify errors, missing documentation, and potential fraud. Daily responsibilities include monitoring new account reports, reviewing maintenance activities, and applying sound judgment and knowledge of credit and financial analysis principles. This role also oversees ACH audit reviews and debit card limit changes as part of maintenance change audit review processes, ensuring compliance and risk mitigation. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Audit all new accounts opened across retail branches daily, ensuring accuracy, completeness, and compliance with internal policies and regulatory requirements (CIP/KYC, AML, BSA). Review maintenance transactions on existing accounts (e.g., address changes, ownership updates, product conversions) for proper authorization and compliance. Monitor daily new account reports to identify missing documentation, errors, or potential signs of fraud, report findings to appropriate parties for correction. Prepare detailed audit logs, summaries, and monthly compliance reports, including identified risks and recommended actions. Collaborate with branches, Retail Operations leadership, and the Risk Department to resolve exceptions and strengthen compliance processes. Assist in developing and implementing policies, procedures, and strategies to enhance account review processes and mitigate risk. Provide guidance and training to branch staff on account opening and maintenance standards, suspicious activity identification, and compliance requirements. Conduct quarterly training sessions or workshops to raise awareness of account review procedures and promote compliance. Collect documentation for external audits and respond to auditor inquiries during review processes. Pull and manage ACH audit reviews to verify accuracy, authorization, and compliance with internal and regulatory standards. Review and manage debit card limit changes under maintenance change audit review, ensuring proper documentation and adherence to policy. Stay current with regulatory requirements and industry best practices related to account review and financial crime prevention. Attend weekly on-site team meetings at Littleton HQ with the Retail Services team. Demonstrate behaviors aligned with the credit union's Fundamentals as part of the Workers Way culture program. Education HS diploma or equivalent required. Experience Thorough working knowledge of Account Review Process, 3-5 years of experience in frontline operations and compliance in a financial services environment. Knowledge/Skills/Abilities/Competencies Skilled in Microsoft Office Outlook, Word, and Excel. Strong understanding of core banking systems and compliance platforms. Strong communication skills, interpersonal communication, problem solving, and critical thinking. Very strong detail orientation and organizational skills. Able to multi-task in an office environment. Must possess self-initiative, motivation, and confidence in work abilities. Team-oriented individual who works well with colleagues. Ability to work independently. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. This role is currently classified as a Hybrid position. However, the classification is subject to change based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. Occasional travel to other work locations maybe be required. About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Title: Retail Account Operations Specialist Department: Branch Administration Department Location: Littleton, MA Reports to: Director, Retail Operations & Optimization Career Stream: Individual Contributor Classification: Hybrid Onsite Frequency: Primarily works on-site at a Branch or HQ Pay Grade: 8 FLSA Status: Non-Exempt Pay Grade Range: $23.84 - $29.80 - $35.76 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Retail Account Operations Specialist is responsible for auditing all new accounts opened through retail branches and reviewing maintenance performed on existing accounts to ensure compliance with internal policies, regulatory requirements (KYC, AML, BSA), and operational standards. This role safeguards the credit union's reputation, ensures regulatory compliance, and protects members' financial interests by maintaining account integrity and mitigating risk. Success in this position requires a high level of diligence, attention to detail, and strong analytical skills to identify errors, missing documentation, and potential fraud. Daily responsibilities include monitoring new account reports, reviewing maintenance activities, and applying sound judgment and knowledge of credit and financial analysis principles. This role also oversees ACH audit reviews and debit card limit changes as part of maintenance change audit review processes, ensuring compliance and risk mitigation. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: * Audit all new accounts opened across retail branches daily, ensuring accuracy, completeness, and compliance with internal policies and regulatory requirements (CIP/KYC, AML, BSA). * Review maintenance transactions on existing accounts (e.g., address changes, ownership updates, product conversions) for proper authorization and compliance. * Monitor daily new account reports to identify missing documentation, errors, or potential signs of fraud, report findings to appropriate parties for correction. * Prepare detailed audit logs, summaries, and monthly compliance reports, including identified risks and recommended actions. * Collaborate with branches, Retail Operations leadership, and the Risk Department to resolve exceptions and strengthen compliance processes. * Assist in developing and implementing policies, procedures, and strategies to enhance account review processes and mitigate risk. * Provide guidance and training to branch staff on account opening and maintenance standards, suspicious activity identification, and compliance requirements. * Conduct quarterly training sessions or workshops to raise awareness of account review procedures and promote compliance. * Collect documentation for external audits and respond to auditor inquiries during review processes. * Pull and manage ACH audit reviews to verify accuracy, authorization, and compliance with internal and regulatory standards. * Review and manage debit card limit changes under maintenance change audit review, ensuring proper documentation and adherence to policy. * Stay current with regulatory requirements and industry best practices related to account review and financial crime prevention. * Attend weekly on-site team meetings at Littleton HQ with the Retail Services team. * Demonstrate behaviors aligned with the credit union's Fundamentals as part of the Workers Way culture program. Education * HS diploma or equivalent required. Experience * Thorough working knowledge of Account Review Process, 3-5 years of experience in frontline operations and compliance in a financial services environment. Knowledge/Skills/Abilities/Competencies * Skilled in Microsoft Office Outlook, Word, and Excel. * Strong understanding of core banking systems and compliance platforms. * Strong communication skills, interpersonal communication, problem solving, and critical thinking. * Very strong detail orientation and organizational skills. * Able to multi-task in an office environment. * Must possess self-initiative, motivation, and confidence in work abilities. * Team-oriented individual who works well with colleagues. * Ability to work independently. Work Environment * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. * This role is currently classified as a Hybrid position. However, the classification is subject to change based on business needs. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. * Occasional travel to other work locations maybe be required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: * Comprehensive medical, dental and vision plans * Basic life and AD&D insurance, short-term disability and long-term disability * 15+ days of paid time off (PTO) per year * Up to 16 hours of volunteer time off (VTO) per year * 11+ paid holidays * 401(k) that includes a Safe Harbor Match of up to 4%. * Tuition Reimbursement Program * Mental health resources including an Employee Assistance Program (EAP) * Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

JobID: 210680871 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00 The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities * Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed * Monitor product performance and report on key operational metrics to identify trends and areas for improvement * Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders * Coordinate issue management by opening, tracking, and resolving issue from end-to-end * Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions * Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution * Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills * 4+ years of professional experience * Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) * Understanding of basic tech software functionalities (API, logs, JIRA) * Proven track record of managing production and operational issues * Strong organizational skills and effective verbal and written communication skills * Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision * Controls-focused mindset Preferred qualifications, capabilities, and skills * 1+ year data analyst experience * Experience with C3 green screens, Admin Tool, and/or ServiceNow * Experience supporting product development * LLM suite knowledge * Knowledge of Chase organization, processes, systems

The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. **Job responsibilities** + Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed + Monitor product performance and report on key operational metrics to identify trends and areas for improvement + Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders + Coordinate issue management by opening, tracking, and resolving issue from end-to-end + Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions + Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution + Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) **Required qualifications, capabilities, and skills** + 4+ years of professional experience + Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) + Understanding of basic tech software functionalities (API, logs, JIRA) + Proven track record of managing production and operational issues + Strong organizational skills and effective verbal and written communication skills + Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision + Controls-focused mindset **Preferred qualifications, capabilities, and skills** + 1+ year data analyst experience + Experience with C3 green screens, Admin Tool, and/or ServiceNow + Experience supporting product development + LLM suite knowledge + Knowledge of Chase organization, processes, systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year

The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed Monitor product performance and report on key operational metrics to identify trends and areas for improvement Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders Coordinate issue management by opening, tracking, and resolving issue from end-to-end Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills 4+ years of professional experience Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) Understanding of basic tech software functionalities (API, logs, JIRA) Proven track record of managing production and operational issues Strong organizational skills and effective verbal and written communication skills Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision Controls-focused mindset Preferred qualifications, capabilities, and skills 1+ year data analyst experience Experience with C3 green screens, Admin Tool, and/or ServiceNow Experience supporting product development LLM suite knowledge Knowledge of Chase organization, processes, systems

JobID: 210683812 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$150,000.00 Harness your technical and strategic expertise to shape innovative client solutions and bridge product capabilities with real-world challenges! Join our team of strategists, and help us provide data-informed strategies, design experiments, engage in product design, conduct exploratory analysis, and support driving prioritized organization change implementation. As a Product Operations Strategist on the Product & Experience Analytics Team, your role will be a mix of consulting (problem solving, thought leadership, client management), project management (building plans, stakeholder communication), user-centric product design (user research, experience, tech and business architecture design), and analysis. This role presents you with an opportunity to apply a range of skills to a broad range of challenges, learn about financial services lines of business and products (e.g., credit cards, home loans), and apply knowledge of innovative technologies and methods (e.g. design thinking, generative AI, Intelligent Automation). Ultimately, you will help develop and execute actionable data science and analytical solutions in a consulting-style environment to drive efficiency across the product development life cycle at Chase. Job Responsibilities * Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value * Conduct research to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase. * Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas. * Manage relationships with senior leaders including supporting presentations to CFO, CTO, and CPO. * Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work. * Synthesize analytical findings for consumption by internal analytical clients and senior executives. * Establish and manage relationships with internal clients and partners. * Identify new project opportunities helping to grow our business pipeline for respective books of work. * Maintain a rigorous controls environment to ensure accurate and timely results. Required Qualifications, Capabilities, and Skills: * 3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights) * Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS) * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences * Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile) * Consulting orientation with ability to influence and effectively lead cross-functional teams * Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life * Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities * Undergraduate degree in a quantitative discipline Preferred Qualifications, Capabilities, and Skills: * 3+ years of experience at a consulting firm, in tech, or financial services/banking industry * Understanding of the financial services or retail banking industry This role is not eligible for visa sponsorship or relocation assistance

Department Investment Management (IM) Operations partners with the Investment Management and related teams of MSIM, by providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data, corporate actions. reconciliations and performance and attribution analysis services. Team The Global Product Data Team creates and maintains equity and fixed income securities and related reference data for Investment Teams, Surveillance, and other users of security master data. This includes a variety of equity instruments including common stocks, ADRs, GDRs, rights and warrants, and a variety of fixed income instruments including treasuries, mortgage-backed securities (MBS), asset backed securities (ABS), bank loans, collateralized debt and loan obligations (CDO, CLOs), municipal bonds and others. We also work to ensure the quality, completeness, and timeliness of the data for each of these types of instruments. We seeking someone to join our team as an Associate with a focus on maintaining MSIM's security master and related reference data, as well as work on strategic initiatives as we continue to provide quality data for our clients and reduce risk in our changing industry. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on… What you'll do in the role: * Creating and managing securities with a focus on automation, data quality and risk mitigation. * Providing security master and reference data support to Front Office (PM's, Traders, Analysts) , Surveillance and other stakeholders across Asia, Europe, and America. Responding to all queries in a timely manner. * Reviewing exception reports such as those for Aladdin and proprietary systems on a daily basis and resolving the exceptions * Resolving cash and asset reconciliation exceptions including researching reference data points causing the breaks * Partnering with global teams in West Conshohoken, PA and Mumbai, India for security master related cleanup, new data points and related projects. What you'll bring to the role: * 2+ years of experience in the asset management side of the investment management industry. * Strong knowledge of investment instruments, their related reference data requirements and how they are expected to behave. * Knowledge of Aladdin applications, particularly Security Master, Dashboards, AladdinView and Reconciliation. Other modules such as Trade Entry, Explore a plus. * Proficiency with data querying tools such as PL/SQL and MSSQL a plus * Proficiency with market data providers such as Bloomberg and Refinitive a plus * Proficiency with automation tools such as Copilot, Alteryx, Ui Path and PowerBI a plus * Strong organizational skills with strict attention to detail. * Demonstrated success working in a high volume, high intensity environment. * Demonstrated commitment to risk control and management. * Demonstrated skills working on a global team including clear communication, being proactive, handoffs and escalation as needed. * Excellent oral and written communication skills. * Professional and decisive with outstanding business judgment and ability to see issues through to resolution. * Proficient computer skills, particularly with Microsoft Office (Excel) WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $65,000 and $90,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).