D. K. Shifflet & Associates CEO and leadership

Doug is a Marketing Psychologist with over 30 years' experience as a counselor in marketing and planning with specialization in applied market research. Prior to establishing his own company, his professional career covered new product market research for The Pillsbury Company, five years as one of the three group directors of market research and planning for General Mills, Inc. and Corporate Vice President of Marketing Services for Marriott. Doug has held national office, participated in several corporate and association task forces, and is active in national and international management, marketing and marketing research organizations. Some of these organizations include: Travel Industry Association, American Hotel & Lodging Association, The Conference Board, PATA, the American Marketing Association, ESOMAR/WAPOR. CASRO research organizations and VITA providing international technical assistance. He is a consultant, author and lecturer on marketing, trends in the travel industry, and the practical application of market research for business development and quality assurance. He has contributed to over 200 articles in various publications over the past 5 years. Doug is a frequent keynote speaker at national and international conferences.

Jayant B. Shukla is Chief Financial Officer of DKSA. He oversees both the Finance and Corporate Administration departments at DKSA and reports directly to Douglas K. Shifflet. Jayant joined DKSA in 1989. Starting as an Accountant, he was promoted to Comptroller within two years. In 2004, he was promoted to his current position as CFO. Duties involve day to day and strategic financial management of DKSA in close consultation with the President. He oversees the Human Resources department and interacts on many corporate and legal matters with the attorneys and CPAs retained by Co. Formerly, Jayant served at Larsen & Toubro Ltd. (L&T), in its Calcutta headquarters from 1971 to 1989. L&T is one of the top engineering companies in India's private sector with an annual turnover of over $18 billion. Starting as an assistant in 1971, Jayant rose to an Accounts Officer. He led a team of 7 staff members. Jayant received a Bachelor of Commerce degree from the University of Calcutta, India in 1970. He has attended In-company training programs in Communication skills, Human Relations Development and Public speaking. Jayant is fluent in Gujarati, Hindi and Bengali. Jayant attended the Alliance Francaise de Calcutta for more than a year and speaks passable French. Jayant is involved in Sports, Music, Philosophical activities and the practice of Yoga.