Customer Service Assistant jobs at D.R. Horton - 1753 jobs

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: 🏆 Diamond Customer Service Award - Highest recognition for service excellence. 🏆 Top 20 in North America for Sales Excellence - Ranked #10 across the continent. 🏆 #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing * Free Medical Benefits (after qualifying period) * 401(k) with 4% company match * Paid Time Off * All federal holidays recognized * Trips & unique experiences for top performers * Uncapped commissions + hourly pay * One-on-one training with our award-winning sales leadership team * Clear promotion pathway to leadership positions * Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: * Diamond Customer Service Award - Highest recognition for service excellence. * Top 20 in North America for Sales Excellence - Ranked #10 across the continent. * #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities * Manage inbound calls and follow up on leads generated by marketing and canvassing teams. * Engage homeowners with clear and professional communication, explaining our services and warranty programs. * Schedule inspections for Roofing Experts to evaluate customer needs. * Maintain accurate customer records and appointment scheduling within our CRM. * Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. * Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. * Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications * Fluent in English with exceptional verbal communication skills. * Strong organizational and time management abilities. * Positive, professional, and goal-oriented mindset. * Self-motivated and disciplined in a fast-paced environment. * Previous experience in customer service or inside sales preferred, but not required. * Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: * Facebook: **************************************** * Instagram: *****************************************************

Job DescriptionSalary: $20 hourly + Bonus Customer Success Representative (Inside Sales) United Roofing Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, youll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: Diamond Customer Service Award Highest recognition for service excellence. Top 20 in North America for Sales Excellence Ranked #10 across the continent. #1 in South Carolina for Warranty Protection State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… We Care We Act with Integrity We Are Innovative We Are Accountable The Benefits & Perks… Base salary range of $58K - $65K Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. HSA, FSA, and life insurance offerings. Maximize your professional development with our award-winning Learning & Engagement team. Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE. Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. Creates and files project preliminary notices and maintains Certificates of Insurance. Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). Foundational knowledge of accounting principles and practices. Proficiency with Microsoft Office products (Excel and Word in particular) Must be organized, attentive to detail, and possess strong analytical skills. Ability to effectively communicate (both written and verbally) with diverse audiences. Capacity to produce results when working both independently and as a part of a team. Ability to travel up to 5% of the time. Preferred Qualifications: Familiarity with Viewpoint accounting software. Conduct Standards: Maintains appropriate Company confidentiality at all times. Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. Cultivates and promotes the “Hearts & Minds” safety culture. Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. The Company's “Work from Home” policy is applicable to this position. Physical Demands: In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… * We Care * We Act with Integrity * We Are Innovative * We Are Accountable The Benefits & Perks… * Base salary range of $58K - $65K * Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. * HSA, FSA, and life insurance offerings. * Maximize your professional development with our award-winning Learning & Engagement team. * Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE. * Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: * Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. * Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. * Creates and files project preliminary notices and maintains Certificates of Insurance. * Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. * Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. * Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… * Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). * Foundational knowledge of accounting principles and practices. * Proficiency with Microsoft Office products (Excel and Word in particular) * Must be organized, attentive to detail, and possess strong analytical skills. * Ability to effectively communicate (both written and verbally) with diverse audiences. * Capacity to produce results when working both independently and as a part of a team. * Ability to travel up to 5% of the time. Preferred Qualifications: * Familiarity with Viewpoint accounting software. Conduct Standards: * Maintains appropriate Company confidentiality at all times. * Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. * Cultivates and promotes the "Hearts & Minds" safety culture. * Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: * This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. * The Company's "Work from Home" policy is applicable to this position. Physical Demands: * In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. * This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) No Prior Insurance Experience Needed An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.

Job Description Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) No Prior Insurance Experience Needed An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Training & development Wellness resources About the Role:As a Customer Retention Specialist at Mr. Rooter of Cook County, you'll play a vital role in ensuring our customers receive exceptional service and support. Join our passionate team in Elk Grove Village, IL, and help us foster lasting relationships with our clients while contributing to our mission of delivering top-notch plumbing solutions. Responsibilities: Engage with customers to address inquiries and resolve issues promptly. Develop and implement customer retention strategies to enhance satisfaction. Analyze customer feedback and data to identify trends and opportunities. Collaborate with team members to create personalized follow-up plans. Monitor customer interactions to ensure service excellence and compliance. Maintain accurate records of customer communications and resolutions. Utilize CRM software to track customer engagement and retention metrics. Assist in creating customer loyalty programs and promotions. Maintain a low or no anxiety position Requirements: Proven experience in customer service or retention roles, preferably in the service industry. Strong communication and interpersonal skills with a customer-centric attitude. Ability to analyze data and derive actionable insights. Familiarity with CRM systems and customer engagement tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. High school diploma or equivalent; degree in business or related field preferred. Positive demeanor and a passion for helping others. Ability to keep the everyday anxious situations at a very low position to remain effective in the role About Us:Mr. Rooter of Cook County has been proudly serving the Elk Grove Village community for over 20 years. Our commitment to reliable, professional plumbing services has earned us a loyal customer base and a stellar reputation. We value our employees and foster a supportive work environment where everyone can thrive and grow. Compensation: $17.00 - $26.00 per hour Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Do you enjoy being out and about vs. sitting in a cubical? Do you have great people skills and want an exciting new career? Are you tired of talking on the phone and never meeting your customers and clients? Are you seeking rapid advancement? Then we would love to hear from you! North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the premier promotional marketing firms in the area specializing in gaining a fast, measurable advantage for clients. North Skyline Managment is looking for "an edge" in advertising and has developed a powerful, word-of-mouth method to their promotional campaigns. This firm specializes in marketing that entails grass roots movement, personality, customer service, and live presentations for clients' brand and services. North Skyline Management is in immediate need of a Customer Service & Sales Assistant to act as a liaison between corporate clients and consumers. You will have the opportunity to build connections with various local businesses and major retailers and establish relationships with their decision makers. You will develop personalized promotional campaigns for clients to create a positive impression of their industries, promote various services, and personally thank customers for their business. Responsibilities of the Customer Service & Sales Assistant: •Provide face to face customer service & sales support during on-site campaigns to create a positive brand experience, and enhance visibility of clients' products and brands in the community. •Develop marketing & sales plans to suit the needs of each client and assist in consumer campaign management. •Remain up-to-date on clients' products, selling advantages, and special offers. •Meet with business prospects to pitch products/services available specifically to them with the goal of generating new business or upgrading existing clientele. •Discover opportunities for revenue. Our Client Offers: •Fun and positive work environment •Opportunity for management •Unlimited opportunities This firm provides individuals with excellent leadership, guidance, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply. Job Requirements Qualifications of the Customer Service & Sales Assistant: •1-2 years' experience in retail, restaurant/food service, sales, hospitality, customer service, and other environments providing front-line, interactive customer service support preferred. •Ability to establish, build, and maintain relationships with customers and prestigious clientele. •Leadership or management experience an asset, especially in a customer service or sales role. •Excellent communication skills. •Leadership experience. •Ability to work in a high energy environment. •Ambition, strong work ethic, and open to new ideas. •Be a self-starter with problem solving skills. •Be a career oriented individual. The Customer Service & Sales Assistant is a full-time, entry level role. If you are interested in this position, please reply to this ad with a copy of your resume. People with the following experience are encouraged to apply: Customer Service & Sales Assistant, Customer Service, Customer Service Support, Customer Service Representative, Sales Representative, Sales Account Management, Marketing, Promotions, Brand Marketing, Client Relations. Key Words: Customer Service & Sales Assistant, Customer Service, Customer Relationship Management, CRM, Customer Service Metrics, Customer Service & Sales, Call Center, Telemarketing, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Service Support, Customer Support, Sales Assistant, Sales Representative, Customer Satisfaction, Consumer Targeted Sales, Consumer Targeted Marketing, Consumer Targeted Advertising & Promotions. Additional Information All your information will be kept confidential according to EEO guidelines.

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Do you enjoy being out and about vs. sitting in a cubical? Do you have great people skills and want an exciting new career? Are you tired of talking on the phone and never meeting your customers and clients? Are you seeking rapid advancement? Then we would love to hear from you! North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the premier promotional marketing firms in the area specializing in gaining a fast, measurable advantage for clients. North Skyline Managment is looking for "an edge" in advertising and has developed a powerful, word-of-mouth method to their promotional campaigns. This firm specializes in marketing that entails grass roots movement, personality, customer service, and live presentations for clients' brand and services. North Skyline Management is in immediate need of a Customer Service & Sales Assistant to act as a liaison between corporate clients and consumers. You will have the opportunity to build connections with various local businesses and major retailers and establish relationships with their decision makers. You will develop personalized promotional campaigns for clients to create a positive impression of their industries, promote various services, and personally thank customers for their business. Responsibilities of the Customer Service & Sales Assistant: •Provide face to face customer service & sales support during on-site campaigns to create a positive brand experience, and enhance visibility of clients' products and brands in the community. •Develop marketing & sales plans to suit the needs of each client and assist in consumer campaign management. •Remain up-to-date on clients' products, selling advantages, and special offers. •Meet with business prospects to pitch products/services available specifically to them with the goal of generating new business or upgrading existing clientele. •Discover opportunities for revenue. Our Client Offers: •Fun and positive work environment •Opportunity for management •Unlimited opportunities This firm provides individuals with excellent leadership, guidance, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply. Job Requirements Qualifications of the Customer Service & Sales Assistant: •1-2 years' experience in retail, restaurant/food service, sales, hospitality, customer service, and other environments providing front-line, interactive customer service support preferred. •Ability to establish, build, and maintain relationships with customers and prestigious clientele. •Leadership or management experience an asset, especially in a customer service or sales role. •Excellent communication skills. •Leadership experience. •Ability to work in a high energy environment. •Ambition, strong work ethic, and open to new ideas. •Be a self-starter with problem solving skills. •Be a career oriented individual. The Customer Service & Sales Assistant is a full-time, entry level role. If you are interested in this position, please reply to this ad with a copy of your resume. People with the following experience are encouraged to apply: Customer Service & Sales Assistant, Customer Service, Customer Service Support, Customer Service Representative, Sales Representative, Sales Account Management, Marketing, Promotions, Brand Marketing, Client Relations. Key Words: Customer Service & Sales Assistant, Customer Service, Customer Relationship Management, CRM, Customer Service Metrics, Customer Service & Sales, Call Center, Telemarketing, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Service Support, Customer Support, Sales Assistant, Sales Representative, Customer Satisfaction, Consumer Targeted Sales, Consumer Targeted Marketing, Consumer Targeted Advertising & Promotions. Additional Information All your information will be kept confidential according to EEO guidelines.

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

Lead Customer Service Specialist Reports To: Customer Service Supervisor or Manager Status: Full-time, Regular position Location Address: 8421 Hilltop Rd, Fairfax, VA 22031 **An understanding and knowledge of the HVAC/Refrigeration/Plumbing Industry is a preferred asset** Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: The Lead Customer Service Agent is responsible for monitoring the customer service activities of multiple Customer Service agents to ensure KPI's and excellent service levels are met. Provides direct monitoring of inbound and outbound call performance to mentor and ensure quality standards. Responsible for directly assisting the Customer Support Center Supervisor in the day-to-day operations of the support center. Performs support functions such as call loading, dispatching, and schedule monitoring as needed. What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Key Responsibilities: Demonstrate proficiency in inbound and outbound call handling KPI's Recognized by peers as an authority in support center operations and inbound call handling procedures and processes Performs scheduled one on one sessions with team members monthly Preparation, organization and presentation of training and related training materials Live monitoring of inbound and outbound call performance and direct coaching as needed Continually maintain working knowledge of all company products, services, and promotions Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Dispatch as needed to improve accuracy in scheduling and speed of response Assist in maintaining overall support center performance metrics Answering incoming phone calls from customers and other support center duties as assigned Maintain good customer relations and ensure that all calls meet Service Experts' standards Handle and resolve a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) Resolve problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintain customer records by updating account information Communicate with customers on the status of service calls and handle escalations as needed Qualifications: High school diploma or equivalent with 2+ years' experience working in customer service or other customer-facing environment Experience or training the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer-service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ************************************

At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor's degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.

Insta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as successful as you choose to be! General duties and responsibilities: Greet and interact with all customers Keep sales floor clean and maintain display of merchandise Perform sales and loan transactions Minimum Qualifications: Computer literate Outgoing and energetic personality Ability to multi-task High School Diploma or GED Equivalent Bilingual a plus! Physical Requirements: Must be able to lift 50 pounds Continuous standing required Frequent walking, reaching, bending Occasional climbing

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1

Call Center Specialist Hertz - Garden City, KS Job Description A Call Center Specialist takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems. Essential duties include the following. Answer Phones Make Reservations Extend Rentals Attend to Voicemails Maintain Car Lists Work in Reservation Program (KARZ) Work in Excel Other tasks will be assigned as the position evolves. Job Type: Full-time Experience High school diploma. Benefits: Health Insurance, Dental, Vision, 401k and more. We are an equal opportunity employer.

Are you looking to start a new career? Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier remodeling company that specializes in solutions that make a major improvement in people's lives and homes faster and for less cost than traditional methods. Bath Fitter can transform a Tub/Shower in as little as 1 day. Every project is backed by a lifetime warranty that covers both parts and labor. Being in business for 40 years, we have successfully completed thousands of installations and our list of satisfied customers continues to grow. Bath Fitter will exceed your expectations with superior quality and value you will have to see to believe. And we enjoy a competitive price advantage compared to traditional solutions. This is your opportunity to work with the nation's largest home improvement company. Click here to learn more about us. Job Responsibilities & Description for Customer Service Specialists: Assist customers with any product/service questions they may have Set up potential customer appointments Discuss our wide variety of remodeling options Verify and update customer information in the database Job Requirements for Customer Service Specialists: Must have reliable transportation, this is an in office position in Etters PA Experience in Microsoft Office preferred High school diploma/GED Previous customer service experience preferred What we offer YOU: PAID training-you will have a two week training in the classroom and on the floor Room to grow-we want to assist you in getting where you want to be. With that being said, there is plenty of room to grow within the company. You will be evaluated every 30 days to assess your performance and get you closer to reaching your goals. You decide on your pay-you will be making a set hourly rate plus shift differential and an uncapped bonus structure. If you put in the work, the results will show. Apply today - We don't want you to miss out on this opportunity. Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing eoe #PR1