Collections Specialist jobs at D2S - 358 jobs

## **Job Description**As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you'll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to our customers within the EMC segment in the AMER region.**Main Responsibilities**Sales Goal Achievement:* Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.* Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.Customer Engagement:* Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.* Lead and support on all approved AI POC's. Helping customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.* Close collaboration with the AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.* Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.AI Sales Enablement:* Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI-related engagements.* You'll have ownership for enablement initiatives across an assigned territory. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.People Skills:* A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership* Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution.* The ability to work as part of a large deal pursuit team. Utilising your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate.Product:* In-depth practical knowledge and understanding of the AI Agent portfolio, with an ability to build and present demo's, tailored to each customers specific needs.* In-depth knowledge of artificial intelligence technologies and their practical application to enhance both customer and agent experiences in contact centres.**Requirements*** Proven experience in a quota-carrying sales role. A focus on Conversational AI solutions or the CX space is preferable.* Results-oriented with a track record of meeting or exceeding sales targets* Excellent communication and interpersonal skills* Willingness to travel as needed* Experience in an overlay AE/co-sell role is preferable If you have a demonstrated history of meeting sales targets, are excited by AI and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application.The US annualized OTE (On Target Earnings) range for this position is $226,000.00-$340,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request. #J-18808-Ljbffr

A leading tech company in Mountain View is seeking a Customer Value Analyst to influence business strategy through financial modeling and data analytics. The role requires expertise in data analysis and experience in machine learning. You will be responsible for delivering insights on key initiatives, collaborating with cross-functional teams, and supporting strategic decisions. Competitive salary range is $117,000-$167,000 plus bonus and equity. #J-18808-Ljbffr

Infosys is seeking Principal SAP ISU Bill Print Consultant As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Location Work Location: Miami, FL State / Region / Province: Florida Country: USA Qualifications Basic Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience with Information Technology. Location for this position is Miami, FL. This position may require travel and/or relocation. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: Lead SAP ISU Bill Print and Correspondence module implementations and enhancements. Design and configure Rate Structures, Billing Schemas, and Invoice Layouts. Manage Bill Print Workbench and integration with SAP Forms (SmartForms/Adobe Forms). Collaborate with cross-functional teams including Device Management, FICA, and SD. Conduct requirement gathering, solution design, functional specifications, and testing. Perform POC/Technology workshops, effort estimation, and client demos. Ensure quality delivery across 2-3 full lifecycle implementations. Provide leadership and guidance to project teams and stakeholders. Troubleshoot and resolve issues in Billing & Invoicing processes. Bachelor's degree in engineering, Computer Science, or related field. 11+ years of SAP experience with at least 2-3 end-to-end ISU implementations. Deep expertise in SAP ISU Billing, Bill Print Workbench, and Correspondence Framework. Strong domain knowledge in Electricity, Gas, or Water Utilities. Excellent communication and client-facing skills. Ability to lead teams and manage stakeholders effectively. Exposure to SAP S/4HANA Utilities. Knowledge of RTP (Real-Time Pricing) and Tariff Structures. Experience in Agile/Waterfall methodologies. Certification in SAP ISU or SAP Utilities is a plus. Experience with CRM-ISU integration and SAP ABAP debugging will be a plus. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Manage Consent Preferences Always Active #J-18808-Ljbffr

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collabera: Collections in Greensboro, NC Industry Banking and Finance Location 4161 Piedmont Pkwy Greensboro, NC USA 27410 Job Title Collections Duration 11 - 12 Months (Possibility of extension) Work Schedule: 12 - 9 pm M-Th 8 - 5 Fri Every other Sat 8-12 with Flex day during week Job Description: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours Must have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Qualifications Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Additional Information To get further details or to apply for this position please contact: Elvin Gohil ************ ****************************

The Collections Specialist is responsible for managing the accounts receivable portfolio, ensuring timely payment of customer invoices, and maintaining positive client relationships while reducing delinquent accounts. This role requires a detail-oriented and results-driven individual who can balance assertive collection efforts with professionalism and tact. The ideal candidate has experience in B2B collections, strong communication skills, and a working knowledge of accounting systems and credit policies. KEY RESPONSIBILITIES: * Manage daily collection activities on assigned customer accounts to minimize past-due balances. * Contact customers via phone, email, and written correspondence to resolve payment issues. * Maintain accurate and up-to-date records of collection efforts in the accounting system. * Research and resolve billing discrepancies, disputes, and short payments. * Partner with internal teams (Sales, Customer Support, Accounting) to ensure timely resolution of customer concerns. * Prepare weekly and monthly aging reports and escalate high-risk accounts when necessary. * Recommend accounts for credit hold, write-off, or third-party collections based on company policy. * Assist in developing and refining credit and collection procedures to improve efficiency. * Support month-end close by providing accurate receivable data and status updates. * Maintain compliance with all internal controls, privacy laws, and regulatory standards. SUPERVISORY RESPONSIBILITIES: * This position has no direct supervisory responsibilities. EDUCATION/EXPERIENCE REQUIRED: * Associate degree in Accounting, Finance, or Business Administration required; Bachelor's degree preferred. * 2-4 years of experience in accounts receivable or commercial collections. * Strong understanding of billing, payment processing, and credit management principles. * Proficiency with accounting and CRM systems (e.g., NetSuite, QuickBooks, Salesforce). * Excellent verbal and written communication skills with strong negotiation ability. * Proven track record of managing high-volume collections with professionalism and accuracy. ADDITIONAL ELIGIBILITY REQUIREMENTS: * High level of integrity, confidentiality, and attention to detail. * Ability to prioritize and manage multiple tasks under deadlines. * Strong analytical and problem-solving skills. * Intermediate Excel proficiency and familiarity with AR reporting tools. * Comfortable working in a fast-paced environment with cross-functional collaboration. WORK ENVIRONMENT: * Professional office environment with regular communication with internal teams and external customers. PHYSICAL REQUIREMENTS: * Primarily a sedentary role, requiring use of a computer and phone for extended periods. Occasional light lifting of files or office supplies (up to 15 lbs). * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

BAE Systems is seeking Open Source Collection Specialists These Open Source Collection Specialists will be required to: + Provide support to the Government 24-hours a day, 7 days a week, 365-days a year through shift work performed by employees on a rotational basis. + Provide support to worldwide information requirements through the identification, collection, and aggregation of OSINT, media, social media, gray literature, or other publicly available information using customer approved OSINT tools. + Providesupport functionality of Watch operations by providing significant information on emergent threats, breaking events, and crisis situations as directed. + Collect and report on open source intelligence and information for I&A Government personnel. + Assist with development of OSINT collection plans. + Assist with identifying, collecting, and exploiting both structured and unstructured publicly available open-source and social media information, or other overt and/or publicly available information available information. + Use Government-approved OSINT specialized equipment, tools, techniques, tactics, and procedures (TTPs) for conducting OSINT activity (searches and research), specifically accessing, collecting, reporting, and disseminating overt and/or publicly available information on the clear, deep, dark web. + Assist with providing raw unevaluated OSINT reporting for serialization and dissemination that responds to or satisfies collection requirements and/or align with the Homeland Security Priority Framework (HIPF). + Assist with translating foreign language material by using publicly available translation sites. + Use approved processes and procedures for transmitting, sharing of information derived overtly and/or from publicly available information. + Provide personnel to support access of various techniques to the Internet at the surface, deep, and dark web. + Produce daily/monthly intelligence summaries as directed, or in response to RFIs. + Conduct informational exchanges, which may be analytic and/or operational/tactical in nature as appropriate exchanges with I&A, the IC, and other FSLTTP partners to maintain communications and situational awareness of daily activities. + Assess and provide recommendations on emerging OSINT methodologies and tools. + Research, evaluate, correlate, analyze, integrate, and interpret information from multiple intelligence and operational sources. + Prepare and present briefings to leadership as requested. + Provide tactical open source intelligence support to the planning and execution of exercises to include analysis and production for scenario development and active participation in the tabletop exercises.The Contractor will develop and maintain analytical procedures to meet changing requirements and ensure maximum operational success. + Continuously identify new sources of publicly available information using multiple sources including websites, databases, and email distribution. + Support the development of new OSINT targeting and exploitation techniques and analyze the development of OSINT policy and tradecraft. + Maintain and develop a portfolio of threat profiles, activity, and trends from all available sources (open-source, agency feeds, commercial feeds, & dark web). **Required Education, Experience, & Skills** + Six (6) years of prior experience performing Open Source Collection for tactical/operational support. + Bachelor s degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration. + Knowledge of the DHS I&A intelligence authorities, DHS component missions, and the role of I&A in supporting the DHS Intelligence Enterprise; overall I&A intelligence research, analysis, and production process. + Knowledge of multiple open source areas, including surface, deep, and dark web. + Knowledge of multiple collection techniques or approaches. + Knowledge of developing a collection plan and dissemination practices. **Preferred Education, Experience, & Skills** + Experience working with DHS data sources desired. + Experience working with Microsoft Office suite, common Open Source tools,and DHS data systems. + Intelligence Community (IC) experience desired; DHS intelligence analysis experience preferred. **Pay Information** Full-Time Salary Range: $95106 - $161680 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Open Source Collection Specialist** **119507BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

BAE Systems is seeking Open Source Collection Specialists These Open Source Collection Specialists will be required to: * Provide support to the Government 24-hours a day, 7 days a week, 365-days a year through shift work performed by employees on a rotational basis. * Provide support to worldwide information requirements through the identification, collection, and aggregation of OSINT, media, social media, gray literature, or other publicly available information using customer approved OSINT tools. * Provide support functionality of Watch operations by providing significant information on emergent threats, breaking events, and crisis situations as directed. * Collect and report on open source intelligence and information for I&A Government personnel. * Assist with development of OSINT collection plans. * Assist with identifying, collecting, and exploiting both structured and unstructured publicly available open-source and social media information, or other overt and/or publicly available information available information. * Use Government-approved OSINT specialized equipment, tools, techniques, tactics, and procedures (TTPs) for conducting OSINT activity (searches and research), specifically accessing, collecting, reporting, and disseminating overt and/or publicly available information on the clear, deep, dark web. * Assist with providing raw unevaluated OSINT reporting for serialization and dissemination that responds to or satisfies collection requirements and/or align with the Homeland Security Priority Framework (HIPF). * Assist with translating foreign language material by using publicly available translation sites. * Use approved processes and procedures for transmitting, sharing of information derived overtly and/or from publicly available information. * Provide personnel to support access of various techniques to the Internet at the surface, deep, and dark web. * Produce daily/monthly intelligence summaries as directed, or in response to RFIs. * Conduct informational exchanges, which may be analytic and/or operational/tactical in nature as appropriate exchanges with I&A, the IC, and other FSLTTP partners to maintain communications and situational awareness of daily activities. * Assess and provide recommendations on emerging OSINT methodologies and tools. * Research, evaluate, correlate, analyze, integrate, and interpret information from multiple intelligence and operational sources. * Prepare and present briefings to leadership as requested. * Provide tactical open source intelligence support to the planning and execution of exercises to include analysis and production for scenario development and active participation in the tabletop exercises.The Contractor will develop and maintain analytical procedures to meet changing requirements and ensure maximum operational success. * Continuously identify new sources of publicly available information using multiple sources including websites, databases, and email distribution. * Support the development of new OSINT targeting and exploitation techniques and analyze the development of OSINT policy and tradecraft. * Maintain and develop a portfolio of threat profiles, activity, and trends from all available sources (open-source, agency feeds, commercial feeds, & dark web). Required Education, Experience, & Skills * Six (6) years of prior experience performing Open Source Collection for tactical/operational support. * Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration. * Knowledge of the DHS I&A intelligence authorities, DHS component missions, and the role of I&A in supporting the DHS Intelligence Enterprise; overall I&A intelligence research, analysis, and production process. * Knowledge of multiple open source areas, including surface, deep, and dark web. * Knowledge of multiple collection techniques or approaches. * Knowledge of developing a collection plan and dissemination practices. Preferred Education, Experience, & Skills * Experience working with DHS data sources desired. * Experience working with Microsoft Office suite, common Open Source tools, and DHS data systems. * Intelligence Community (IC) experience desired; DHS intelligence analysis experience preferred. Pay Information Full-Time Salary Range: $95106 - $161680 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Who we are: Walsingham partners with the government to provide the highest-quality, most responsive support possible for our warfighters in peaceful and hostile environments across the globe. We provide comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support. With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics, broad operational staffing, and the expertise to manage government-owned contractor-operated facilities. : Open-Source Collection Specialist (This position is contingent upon contract award.) Job Type: Full time and On-site Position Summary: WGI is seeking an Open-Source Collection Specialists (OSINT Analysts) to support the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A), specifically the Open-Source Intelligence Division (OSID) and Intelligence Watch and Coordination Center (IWCC). The OSINT Specialist provides 24/7/365 open-source collection, analysis, and dissemination of publicly available information (PAI) in support of national homeland security missions. This role identifies, collects, and aggregates information from the surface, deep, and dark web to address DHS information requirements and emergent threats. Roles and Responsibilities include but are not limited to : Conduct open-source collection to support tactical and operational intelligence requirements. Identify, collect, and analyze OSINT, social media, gray literature, and other publicly available information using Government-approved tools. Produce daily, weekly, and monthly intelligence summaries and reports as directed or in response to RFIs. Develop and maintain analytical procedures to meet evolving mission requirements and ensure operational effectiveness. Support DHS I&A Watch operations by providing real-time collection on emergent threats, breaking events, and crisis situations. Maintain situational awareness and conduct information exchanges with DHS I&A, the Intelligence Community (IC), and Federal, State, Local, Tribal, Territorial, and Private (FSLTTP) partners. Identify new sources of publicly available information across the surface, deep, and dark web. Support the development of OSINT targeting and exploitation techniques, tools, and tradecraft. Assist with developing OSINT collection plans and disseminating information products. Support DHS exercises by providing analytical input and participating in scenario development and execution. Provide foreign language translation support using approved online resources as needed. Follow DHS-approved procedures for transmitting, sharing, and safeguarding sensitive or classified information. Minimum Qualifications: Active TS/SCI and DHS Suitability determination. Bachelor's degree or higher in International Studies, Intelligence, Homeland Security, Criminal Justice, or a related field from an accredited institution. Minimum of six (6) years of experience performing Open-Source Collection in support of tactical and operational intelligence missions. Understanding of DHS I&A authorities, component missions, and intelligence processes. Knowledge of open-source domains, including surface, deep, and dark web. Knowledge of multiple collection techniques, planning, and dissemination practices Desired Qualifications: Experience supporting DHS I&A or Intelligence Community watch and warning operations. Familiarity with Homeland Security Priority Framework (HIPF) alignment. Experience developing OSINT methodologies, policy, and tradecraft. Demonstrated ability to brief senior leadership and write for executive audiences. Experience mentoring or leading small analytic teams. Additional Information: This job description is intended to outline the primary duties and responsibilities of the Open-Source Collection Specialist's role. It is not designed to be a comprehensive listing of all tasks or responsibilities that may be required. Duties, responsibilities, and activities may change at any time with or without notice. EEO statement: Walsingham Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Responsible for enforcing credit policies all collection activity associated with an assigned portfolio of accounts. Accurately complete daily, weekly & monthly activities to meet performance objectives set by management. Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog. Responsibilities · Provides quality internal and external customer service surrounding the Company values. · Assess credit risk for new customers daily and existing customers semi-annually using automated processes per stated schedules. · Prepare balance sheet reconciliations for allowance accounts. · Participate in various department projects to drive quality improvements, processes, and initiatives. · Prepare reports and analyses for management including cash receipts forecast. · Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in the collection tool and establish appropriate follow-up. · Perform root cause analysis to resolve customer disputes, billing issues, deductions and propose process enhancements to avoid future issues. · Contact delinquent customers by phone and email. · Prepare customer account reconciliations. · Evaluate customer payment trends and recommend accounts for escalated collection efforts. · Negotiate terms for settlements and payment plans for management approval. · Establish and maintain effective, cooperative and collaborative working relationships with colleagues, customers and cross-functional teams. · Provide ad-hoc reporting, as requested. · Other duties as assigned. Qualifications · Ability to work on multiple projects simultaneously. · Ability to work both independently and with others. · Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines. · Proficient in use of financial, accounting, and collection systems · Effectively communicate both verbally and in writing across all levels of the organization. · Establish and maintain effective, cooperative, and collaborative working relationships with colleagues, customers, and cross-functional teams. · Excellent time-management, organization, prioritization, and problem-solving skills. · Detail oriented with high degree of accuracy. Preferred Experience · 3 - 5 years Credit & Collection experience in a high-volume B2B service industry environment. · College graduate with Bachelor's or Master's degree in Business Administration, Accounting, or Finance preferred or equivalent experience. · Prior experience particularly in the data center or other technology services industry. · Basic understanding of financial statements, customer contracts and collection processes. · Experience creating Excel formulas (including xlookups, vlookups) and pivot tables. Working Conditions · Hybrid Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $54,000.00 - $83,829.12 #LI-CG1 #LI-Hybrid

Responsible for enforcing credit policies all collection activity associated with an assigned portfolio of accounts. Accurately complete daily, weekly & monthly activities to meet performance objectives set by management. Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog. Responsibilities * Provides quality internal and external customer service surrounding the Company values. * Assess credit risk for new customers daily and existing customers semi-annually using automated processes per stated schedules. * Prepare balance sheet reconciliations for allowance accounts. * Participate in various department projects to drive quality improvements, processes, and initiatives. * Prepare reports and analyses for management including cash receipts forecast. * Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in the collection tool and establish appropriate follow-up. * Perform root cause analysis to resolve customer disputes, billing issues, deductions and propose process enhancements to avoid future issues. * Contact delinquent customers by phone and email. * Prepare customer account reconciliations. * Evaluate customer payment trends and recommend accounts for escalated collection efforts. * Negotiate terms for settlements and payment plans for management approval. * Establish and maintain effective, cooperative and collaborative working relationships with colleagues, customers and cross-functional teams. * Provide ad-hoc reporting, as requested. * Other duties as assigned. Qualifications * Ability to work on multiple projects simultaneously. * Ability to work both independently and with others. * Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines. * Proficient in use of financial, accounting, and collection systems * Effectively communicate both verbally and in writing across all levels of the organization. * Establish and maintain effective, cooperative, and collaborative working relationships with colleagues, customers, and cross-functional teams. * Excellent time-management, organization, prioritization, and problem-solving skills. * Detail oriented with high degree of accuracy. Preferred Experience * 3 - 5 years Credit & Collection experience in a high-volume B2B service industry environment. * College graduate with Bachelor's or Master's degree in Business Administration, Accounting, or Finance preferred or equivalent experience. * Prior experience particularly in the data center or other technology services industry. * Basic understanding of financial statements, customer contracts and collection processes. * Experience creating Excel formulas (including xlookups, vlookups) and pivot tables. Working Conditions * Hybrid Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $54,000.00 - $83,829.12 #LI-CG1 #LI-Hybrid

Adaptive Solutions Group (ASG) is a premier provider of information technology personnel. We offer a variety of technical and professional talent available for contract, contract-to-hire, or direct placement opportunities across the region. We are currently seeking a Senior Collections Specialist to join our team. Responsibilities Manage a portfolio of client accounts to ensure timely collection of outstanding invoices Communicate with clients through phone, email and written correspondence to resolve billing issues and secure payments Partner with internal leadership and operational teams to support billing and collections initiatives Review client payment trends and escalate delinquent accounts when needed Negotiate payment plans and settlement terms for overdue balances Analyze financial data to identify trends and recommend process improvements Prepare regular reports on collection activity and performance metrics Maintain accurate documentation of collection activities within internal financial systems Support the development and upkeep of collection policies and procedures Provide problem-solving assistance and contribute to broader department projects Build and maintain strong working relationships with clients and internal stakeholders Required Qualifications 5 or more years of billing and collections experience within a professional services environment Bachelor's degree Strong written and verbal communication skills High attention to detail and strong organizational abilities Ability to negotiate effectively Proficiency with accounting, financial or collections systems Solid analytical and troubleshooting skills Strong client service mindset and comfort interacting with all levels of an organization Ability to maintain discretion when handling confidential information Proficiency with Excel and Word Preferred Qualifications Experience using CCH Practice Management or a similar platform Background in structured, high-volume billing environments Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.

A prestigious legal firm is seeking a Billing Coordinator in the Los Angeles office to provide billing support in the Finance group. In this role you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements. Position will be mostly onsite but remote flexibility is available! (2 days remote, 3 days in office) Skills Needed to be Successful Strong skills in electronic billing across a wide variety of client e-billing systems. Extensive knowledge of Aderant Expert legal billing solutions. Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.). Required: 2+ years of previous experience in legal billing environment Fully vaccination from Covid 19 Preferred: Bachelor's degree Excellent benefits available!! Apply today!!

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Greensboro, NC Job Title: Collections Duration: 1 year (Strong possibility of extension) Max Pay: $19/hr on W2 Available Shift/s: • 12PM to 9PM; Monday to Thursday - 8AM to 5PM; Fri - Every other Sat 8AM to 12PM • Training: Monday to Friday; 8AM to 5PM. Classroom training for 3 weeks. OJT will be regular shift hours Job Description: • The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. • The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. • Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. • In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. • This is a position in a high volume call center environment. • Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. • Collectors also work within a structured team setting. • Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. • Monthly incentive opportunities are available based on performance towards set monthly goals. • Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Job Requirements: • Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Qualifications RECENT COLLECTIONS EXPERIENCE. CSR/Call Center a plus.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Greensboro, NC Job Title: Collections Duration: 1 year (Strong possibility of extension) Max Pay: $19/hr on W2 Available Shift/s: • 12PM to 9PM; Monday to Thursday - 8AM to 5PM; Fri - Every other Sat 8AM to 12PM • Training: Monday to Friday; 8AM to 5PM. Classroom training for 3 weeks. OJT will be regular shift hours Job Description: • The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. • The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. • Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. • In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. • This is a position in a high volume call center environment. • Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. • Collectors also work within a structured team setting. • Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. • Monthly incentive opportunities are available based on performance towards set monthly goals. • Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Job Requirements: • Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Qualifications RECENT COLLECTIONS EXPERIENCE. CSR/Call Center a plus.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Job Description Industry: Banking Location: Greensboro, NC Job Title: Collections Representative Contract Duration: 4 to 5 Months Pay Rate: $19.00/hr Shift Timings: Monday to Thursday 12:00 PM to 9:00 PM, Friday 8:00 AM to 5:00 PM and every alternate Saturday 8:00 AM to 12:00 PM Role and Responsibility: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. On Job Training will be regular shift hours Must have Customer Service assessment Qualifications Required Skills: · Excellent oral and written communication skills · Strong negotiation skills · Excellent organizational skills · Ability to multi-task · Must be able to work in teams · Self-motivated and results-oriented Desired Skills: · Previous Collection experience · College degree desired, but not required · Desire to resolve customer issues a must Additional Information To know more about this opportunity, please contact: Vishal Patel Cell: ************ Email: vishal.npatel[@]collabera.com

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Banking Location GREENSBORO, NC 27410 Job Title Collections Duration: 12 months 12-9pm M-Th 8-5 Fri Every other Sat 8-12 with Flex day during week 9am to 6pm Monday - Friday Job Description: Description: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours Must have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Additional Information To get further details or to apply for this position please contact: Mohammed Malik ************

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Job Description Industry: Banking Location: Greensboro, NC Job Title: Collections Representative Contract Duration: 4 to 5 Months Pay Rate: $19.00/hr Shift Timings: Monday to Thursday 12:00 PM to 9:00 PM, Friday 8:00 AM to 5:00 PM and every alternate Saturday 8:00 AM to 12:00 PM Role and Responsibility: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. On Job Training will be regular shift hours Must have Customer Service assessment Qualifications Required Skills: · Excellent oral and written communication skills · Strong negotiation skills · Excellent organizational skills · Ability to multi-task · Must be able to work in teams · Self-motivated and results-oriented Desired Skills: · Previous Collection experience · College degree desired, but not required · Desire to resolve customer issues a must Additional Information To know more about this opportunity, please contact: Vishal Patel Cell: ************ Email: vishal.npatel[@]collabera.com

Salary: 20.00 hourly CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $20 PER HOUR! Grow or complete your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections. At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities. PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections. We offer industry-leading bonus structures and benefits! Job description Collections Representative Responsibilities: Handle inbound and outbound calls for past-due accounts. Keeping track of all accounts in your route Negotiate outstanding debts. Planning a course of action to recover outstanding payments. Handle questions and complaints. Adhere to all local, state, and federal laws governing the debt collection industry. Collections Representative Qualifications: Excellent written and verbal communication skills. Ability to prioritize and multitask. Basic math and computer literacy skills. Professionalism and the ability to build rapport with consumers. Foster teamwork and cooperation. Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields. Successfully pass a background check. Job Type: Full-time Salary: $20.00 hourly plus bonus Collections Representative Compensation: Individual & Team bonuses each month! Additional quarterly, bi-annual, and annual Incentives Additional retention and referral bonuses A comprehensive paid training program Benefits: Medical Insurance (UnitedHealthcare) Dental Coverage (Guardian) Vision Plan (Davis Vision) 401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%) Voluntary Life Short Term/Long Term Disability Coverage Paid Vacation, Personal, Bereavement, and Holidays Referral program Physical setting: Call center. Schedule: 8-hour shift Monday to Friday Supplemental pay types: Bonus pay. Ability to commute/relocate: Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you willing to undergo a background check, in accordance with local law and regulations? Education: High school or equivalent (Preferred) Experience: 3rd party collection: 1 year required Benefits include: Medical/Dental/Vision Life Insurance Paid Time Off Paid Vacation Time Paid Holidays Paid Bereavement Paid Training 401k with company match Annual Retention Bonus Professional Development Grant Program Employee Assistance Program Ongoing Contests & Prizes Annual Company Events Company Referral Program ADP Lifemart Employee Discounts Weekly day range: Monday to Friday Work setting: Call center. Work Location: In person

[Tasks and Responsibilities] Responsibilities include, but are not limited to: Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. WHAT MAKES YOU A GAMECHANGER [Qualifications]: 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures Must Have Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections. Technical Skills: Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Basic understanding of billing processes, AR principles, and credit and collections procedures. Communication Skills: Effective phone and email communication skills to correspond professionally with customers and internal teams. Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers. Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations. Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions. Nice to Have: Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries. Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage. Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues. PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives. Languages: Proficiency in multiple languages, especially if dealing with international customers.