Restaurant Delivery - Be Your Own Boss
Elkins, WV
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Team OTR CDL-A Company Truck Drivers
Buckhannon, WV
Transco Has A Holiday Gift For Driving Teams: 77 CPM, 79 CPM with hazmat endorsement, 80 CPM with doubles endorsement
10 CPM Bonus per team through Christmas Eve! Christmas Eve through new Year's Day off!
Team OTR CDL-A Company Truck Drivers Multiple Locations
Join our team as a CDL-A Team Truck Driver!
Pay & Details
Dedicated Teams - $192,400 - $228,800 Annually Per Team
Earn $0.74 - $0.77 CPM (No Hazmat Endorsement)
Earn $0.79 CPM (With Hazmat Endorsement)
Earn $0.80 CPM (With Hazmat and Doubles Endorsements)
$6,000 Team Sign-On Bonus ($3,000 per driver, through Thanksgiving)
Great Home Time Available
The longer you stay out, the more miles available
Ask us about our Christmas Bonus for Team OTR drivers!
Extra .10 CPM Bonus per Team
Off Christmas Eve through New Year's Day
Lease Purchase Opportunities
Compensation - CPM: $1.30 - $1.40 / mi + FSC - Depending on Location
Average age of equipment is 1 year and 2 months
Benefits & Advantages
Health & Dental Insurance
401(k) Plans
Paid Vacation
Weekly Settlements
Pet/Rider Policy
Minimum Requirements
Must have valid Class A CDL
Must be 23 years of age or older (21 years if prior military)
Minimum of 6 months of verifiable OTR tractor-trailer experience in the last 12 months or 12+ Months Experience in Last 2 Years
Must meet FMCSA/DOT driver regulations
Food and Beverage Warehouse Attendant/Driver
Elkins, WV
is located at Snowshoe Mountain Resort in Snowshoe, West Virginia
Seasonal (Seasonal) Work, Play, Get Paid, and Enjoy the Perks!
Housing: Affordable on-mountain employee housing available for rent.
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Pay: $5 per hour plus tips
Start Date: The end of November and beginning of December with positions available throughout the season.
Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
Schedule: May require working early mornings, evenings, weekends, and holidays
Employee Perks:
Medical Benefits - Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
Diverse Dining Experience: From bustling high volume slope side spots to upscale, full-service restaurants, we have a variety of dining outlets to fit your interests and skills.
Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.
Job Responsibilities:
Assist manager with receiving, verifying, and entering inventory orders into the system.
Document receipts and submit necessary paperwork to accounting.
Maintain asset security and accurate tracking of all material movements, including issues, returns, and adjustments.
Handle pricing, labeling, counting, and organization of inventory parts.
Safely operate company vehicles to transport materials across multiple locations.
Load/unload deliveries using forklifts, pallet jacks, and other equipment.
Inspect, scan, and sort incoming packages; coordinate delivery and obtain signatures as needed.
Support Mountain Courier duties, including interoffice deliveries and mail sorting.
Provide parts counter service, manage work orders, and perform inventory cycle counts.
Generate replenishment orders and maintain a clean, well-organized storeroom.
Follow all company, state, OSHA, and safety regulations; attend required trainings.
Use PPE appropriately and inspect safety equipment regularly.
Deliver friendly, efficient service to guests and staff while maintaining clear, safe work areas.
Contribute to team success by completing related duties as assigned
Education:
High School Diploma or GED
Preferred Experience:
Previous work experience
Basic computer skills
All Information above is subject to change at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Snowshoe is an equal opportunity employer.
Warehouse Associate
Buckhannon, WV
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Maintain the flow of stocked and delivered inventory by pulling material from bins, loading material onto trucks, placing new material arrivals into bins, scanning or entering the data into the inventory database.
**Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.
+ Unload material, tools, and equipment from vendor trucks.
+ Inspect material for minimum MRC Global quality requirements.
+ Stock and transfer material, tools, and equipment to the appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bind location, size, type, style, and length.
+ Mark the material with the correct identifying information.
+ Transfer material to and from the shops for modification purposes.
+ Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements.
+ Pull orders for delivery and stock-to-stock transfer.
+ Load onto the correct truck or transfer to the packing area using a forklift, overhead crane, and heavy equipment.
+ Prepare documentation for UPS, LTL, SH, or Air Shipments.
+ Adhere to the required safety policies, guidelines, and training.
+ Maintain warehouse cleanliness in compliance with OSHA and customer safety policies.
+ Take reasonable care for the safety and health of yourself and others
+ Report workplace hazards, injuries, or illnesses immediately.
+ Perform other duties and projects as assigned.
**Qualifications**
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
+ High School Diploma or GED (General Education Degree).
+ Ability to learn MRC Global, federal, health, and safety regulations.
+ Typing and basic computer skills.
+ Knowledge of or ability to learn MRC Global warehouse operations and business processes.
+ Basic math and good reading skills.
**Additional Qualifications**
+ Must have the ability to provide documentation verifying legal work status.
+ Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
+ Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
**Working Conditions**
+ All duties performed in a Warehouse environment.
+ Physical activity/exertion is routine.
+ Able to lift 25-50 pounds overhead.
+ May be exposed to loud noises.
+ Able to stand for long periods of time.
+ Operate heavy machinery/tools (as required).
+ PPE required.
+ Able to work overtime and weekends.
+ Able to work in the elements, such as in extreme temperatures (hot/cold).
+ For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodations may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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Auto-ApplyGeneral Labor (1st Shift)
Womelsdorf, WV
Job Description
BENEFITS: Medical, Dental, Vision, 401K
AHF Products has a great career opportunity for a General Laborer located at our Sawmill in Norton, WV. Reporting to the Mill Supervisor, you will be responsible for keeping a steady flow of lumber throughout the mill.
JOB DUTIES:
Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
Physically handle lumber by pulling from chain and placing in appropriate pack.
Use crosscut saw to cut off bad ends.
Band finished packs.
Responsible for completing clean-up and ground maintenance of assigned areas.
Responsible for cleaning and maintaining equipment.
Perform any other work-related task deemed necessary by the mill management.
JOB QUALIFICATIONS:
Must be able to successfully complete and pass a background check, employment verification and drug screening.
Positive and Verifiable Work History.
Prior sawmill experience.
Ability to lift heavy objects and perform physically demanding tasks.
Strong attention to detail and accuracy
Excellent time management skills to meet deadlines.
Ability to work well in a team-oriented environment.
PHYSICAL DEMANDS:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Push, pull, carry and lift 20 - 50lbs.
Frequent walking and sitting.
Regular stretching, bending, stooping, twisting, reaching, grasping and other such repetitive movements.
Must be able to communicate, hear, comprehend, and write in English.
Frequent exposure to dust.
Exposure to noise environment requiring hearing protection.
Must be able and willing to work in non-temperature-controlled environment, exposed to weather conditions.
MENTAL DEMANDS:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce , Armstrong Flooring™, Hartco , Robbins , LM Flooring , Capella , HomerWood , Hearthwood , Raintree , Autograph , Emily Morrow Home , tmbr , Crossville , and Crossville Studios . Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract , Armstrong Flooring, Parterre , Crossville and Crossville Studios . Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Design Team- Education Specialist
Elkins, WV
Job Description
Job Type: Full-Time/Contract
About Us:
Join our dynamic team at LNJ Salon Group, where creativity meets passion! We are dedicated to empowering stylists and salons with the latest techniques, trends, and products. We believe in continuous learning and professional development, and we are looking for a talented Design Team Member to help us achieve our mission.
Position Overview:
As a Design Team Member, you will travel to salons Monday through Thursday to educate and inspire stylists with our cutting-edge techniques and products. This role requires a passion for teaching, exceptional communication skills, and a commitment to fostering growth in others. You will also participate in annual training in Florida, ensuring you stay at the forefront of industry trends. You must work on Friday behind the chair to stay skilled in your craft!
Key Responsibilities:
- Travel to assigned salons to provide hands-on education and training to stylists.
- Conduct workshops and demonstrations on products, techniques, and best practices.
- Collaborate with the design team to develop educational materials and resources.
- Provide ongoing support and mentorship to salon staff.
- Participate in annual training in Florida for complete onboarding and professional development.
- Stay updated on industry trends, techniques, and product knowledge to effectively educate others through our own certification process.
- Audit and Coach on the core practices of LNJ
Qualifications:
- Minimum of 3 years of experience behind the chair as a stylist.
- Current and valid state cosmetology license.
- Strong communication and presentation skills.
- Passion for teaching and mentoring others.
- Ability to travel frequently and adapt to various salon environments.
- Positive attitude and a team-oriented mindset.
- Some overnight travel required.
What We Offer:
- Competitive salary and travel compensation.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Annual in-person training with leading brands and experts
- Free professional products
- Ongoing training and certifications
BENEFITS: Medical, Dental, Vision, 401K Shift: 1st Shift 6:45am - 5:15pm M - TH AHF Products has a job opportunity for a Puma Operator to be in Beverly, WV. Reporting to the Finish Line Production Supervisor, the Puma Operator will operate and maintain the production needs of feature material through the puma line, by following standard work.
JOB DUTIES:
* Ensure the highest quality of flowing material is provided to the finish lines.
* Ability to operate all Feature cell machinery
* Maintain all equipment to eliminate unnecessary downtime
* Maintain 100% compliance with asset care and PM generated work.
* Input and output functions in Infor.
* Set-Up machine to product specifications for: width, thickness, recipe, edge scraper and pressures.
* Changes heads and blades
* Grind blades using tooling grinder as required
* Monitor scrape visual and scrape metrics at out feed
* Communicate with off loaders, quality control, blackwash/sand operators, and supervisors as necessary to ensure quality material
* Must be willing to sign and abide by the PUMA confidentiality agreement
* Practice safe work habits.
* Excellent team player.
* Excellent communication and listening skills.
* Possess problem solving and team building skills.
* Must adhere to the work schedule set by management, including any overtime scheduled.
* Ensure safety by following all company policies including safety rules, procedures and Lock-Out/Tag-out procedures. Good Manufacturing Practices (GMP's). Personal safety standards and OSHA standards.
* Perform other tasks as assigned.
JOB QUALIFICATIONS:
* Be able to use a set of calipers and Mics
* Understand the finishing processes
* Strong analytical skills are essential for troubleshooting and diagnosing equipment issues, interpreting technical data, supporting maintenance activities, and optimizing equipment performance.
* Good social skills, ability to work with different personalities
* Practice safe work habits.
* Ability to communicate with co-workers
* Must have a good attendance record
* Must be willing to work fair share of required overtime, working weekends if necessary
* Complete all work directed by Supervision
PHYSICAL DEMANDS:
* Occasionally push, pull, carry, and lift up to 50 pounds.
* Frequent walking, standing, stretching, bending, climbing, stooping, twisting, reaching, grasping and repetitive movements.
* Frequently talk, hear, read, write, and comprehend English.
* Must be able to frequently attain visual acuity at 20/20, using prescriptive lenses if necessary.
* Ability to read and effectively communicate both by spoken and written words on a frequent basis.
* Must be able to work in a non-temperature-controlled environment on a frequent basis.
* Frequently work near moving mechanical parts.
* Must be able to frequently work in moderate noise, up to 83 decibels.
* Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus frequently.
* Frequently exposed to moving mechanical parts and fumes or airborne particles.
* Frequently exposed to extreme heat and vibration; wet and/or humid conditions; high, precarious places.
MENTAL DEMANDS:
* Think analytically
* Make decisions
* Develop options and implement solutions
* Work with a team
* Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
* Attention to detail
* Communicate effectively
* Multitask in a fast-paced environment
* Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Financial Center Manager
Elkins, WV
The Financial Center Manager's primary role is to provide exceptional service to clients and ensure that front-line personnel are prepared to consistently deliver customers our Gold Standards of Service. The manager in this role provides direct supervision for customer-facing staff, including setting goals and tracking progress, as well as taking corrective action when needed.
The staff in this area will open & maintain deposit accounts, consumer and mortgage loans, provide teller services, and other related services. The manager may be called upon to participate in the design and promotion of bank services, suggesting changes necessary for successful retail efforts, and is expected to ensure their staff is ready for success with promotions or new processes.
The financial center manager leads their personnel in the practice of good sales and cross selling skills and ensures that our sales program is properly administered and followed. In addition, the manager is responsible for ensuring that retail functions are carried out consistently and in accordance with bank policy.
The financial center manager is expected to lead the retail staff on their team in a way that effectively offers the full range of banking services to current and potential customers. The opportunity to build a strong team and support the community you serve is one that should be fully embraced and done with the pride of a job well done.
EDUCATION AND SPECIAL REQUIREMENTS
* College degree with major in Business, Economics, or equivalent preferred. Commensurate industry experience may be acceptable in lieu of degree.
* Five or more years of banking experience, two of which involved lending functions.
* This job requires skills needed in a typical office environment. This includes a good working knowledge of accounting and computer skills as well as utilization of office equipment.
We offer medical coverage, matched 401k plan, paid time off/holidays, and other employee incentives.
Applicants are required to authorize a credit check.
E.O.E.
Job Type: Full-time
Work Location: In person
Construction Labor
Elkins, WV
Job DescriptionOverview
Join our dynamic team as a Construction Laborer in Elkins, WV! We are looking for dedicated individuals who are ready to roll up their sleeves and contribute to a variety of construction projects. If you enjoy working outdoors, have a strong work ethic, and are eager to learn, we want to hear from you!
Responsibilities
Assist in the preparation and cleanup of job sites.
Load and unload materials and equipment.
Operate basic hand tools and power tools safely and effectively.
Follow instructions from supervisors and skilled tradespeople.
Maintain a clean and organized work environment.
Support team members in various construction tasks as needed.
Adhere to safety protocols and regulations at all times.
Qualifications
High school diploma or equivalent preferred.
Previous experience in construction or labor work is a plus.
Ability to lift heavy objects and perform physical tasks.
Basic knowledge of construction tools and equipment.
Strong communication skills and a team-oriented attitude.
Willingness to learn and take direction.
Reliable transportation to and from job sites.
Diesel Technician
Elkins, WV
Job DescriptionDiesel Technician
Department: Service Reports To: Service Manager
Our Technician is responsible for performing high-quality maintenance and repairs on International Motors and IC Bus vehicles. This role ensures safety, customer satisfaction, and efficient operations by following established repair procedures and maintaining a clean and organized workspace.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Key Responsibilities
Prepare for service events by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts.
Perform maintenance and repairs accurately and safely by following established standards-conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts.
Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow.
Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products.
Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company's value proposition.
Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations.
Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration.
Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support.
Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.
General Knowledge and Skills You Will Need
Maintain up-to-date knowledge of International and IC Bus products and services, applying this understanding to daily tasks and aligning customer solutions with the company's overall value proposition.
Apply knowledge of International's repair and maintenance procedures, including troubleshooting techniques, technical vehicle systems, tools, and documentation, to effectively service and repair International Truck and IC Bus products.
Communicate clearly and respectfully with team members, leadership, and customers to promote understanding, build trust, and encourage open dialogue.
Motivate and encourage team members to strive for excellence by fostering confidence, resilience, and a shared commitment to team goals in a supportive and success-oriented environment.
Effectively plan and organize daily tasks by setting clear priorities and using available resources to meet goals that support overall team and organizational success.
Identify and solve routine issues by developing practical, cost-effective, and customer-friendly solutions that align with service expectations.
Uphold and promote a safe, healthy, and compliant work environment by following and reinforcing safety policies, procedures, and regulations.
Utilize software systems and digital tools effectively to perform job-related tasks, streamline workflows, and support accurate, efficient service delivery.
Desired Education and Experience
Medium or heavy-duty technician, equivalent experience or qualification
Applicable certifications related to industry, products, and/or safety
Currently maintains or can obtain a Commercial Driver's License (CDL)
International Master Certified
This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.
Peer Recovery Support Specialist (Buckhannon)
Buckhannon, WV
Job Objective: The Peer Support Specialist is responsible for assisting individuals in recovery through education and coaching, focusing on self-sufficiency, development, and maintenance of skills and stabilizing symptoms that present as barriers to success. Will provide hope and encouragement to clients. Will share personal recovery experiences and develop authentic peer-to-peer relationships with clients.
Position Responsibilities and Essential Duties:
* Engages individuals in healthy, professional relationships focusing on communication skills, boundaries, listening, empathy, and respect in an understanding and compassionate environment.
* Submits accurate progress reports and paperwork in a timely, legible manner, reflecting the clients' functioning and progress towards his/her recovery goals.
* Collaborates with treatment team about clients' strengths and accomplishments in relation to their recovery goals.
* Communicates regularly with supervisor and/or leadership to keep them abreast of activities, plans, and concerns.
* Works, functions, and actively promotes the goals and mission of CCWV.
* Organizes or participates in community or CCWV meetings and committees as appropriate or as assigned.
* Maintains strict confidentiality and privacy standards.
* Visits community resources with clients to assist them in becoming familiar with potential opportunities.
* Provides hope and encouragement to support clients in their recovery.
* Acts as an advocate for the needs of the consumer.
* Promotes the use of natural supports and resources within the community.
* Supports consumers in achieving the resiliency and recovery they want.
* Participates with the treatment team.
* Performs other related duties as assigned.
Patient Satisfaction:
* Assist patients, family members, or other clients with concern and empathy; respect their confidentiality and privacy; and communicate with them in a courteous and respectful manner.
* Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
* Identify yourself in a pleasant and positive manner.
* Take responsibility for helping the patient.
Teamwork:
* Collaborates with treatment team about clients' strengths and accomplishments.
* Consistently works in a positive and cooperative manner with fellow staff.
* Assists other staff in the performance of their assignments.
* Facilitates the transition from a professionally-directed service plan to a self-directed recovery plan.
* Educate professional staff about the recovery process and the damaging role of stigma in undermining the recovery.
* Demonstrates flexibility to perform duties, wherever volume deems it necessary, within the organization.
Problem Solving:
* Demonstrates sound judgment by taking appropriate actions regarding questionable findings or concerns.
* Follows proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.
* Consistently evaluates work and determines if further steps are needed to meet expectations.
* Ensures compliance with regulatory standards.
Productivity/ Efficiency:
* Consistently demonstrates the ability to respond to changing situations in a flexible manner, in order to meet current needs, such as reprioritizing work, as necessary.
* Minimizes non-productive time and fills slow periods with activities to meet the organization's future needs (education, organizing, housekeeping, assisting others).
* Organizes job functions and work areas to be able to complete varied assignments within established time frames effectively.
* Consistently demonstrates the ability to take the initiative to make decisions/choices without direct supervision.
Adherence to Departmental Policies:
* Demonstrates knowledge and understanding of all policies and procedures and the ability to reference said policies and procedures from appropriate books and manuals.
* Complies with CCWV's infection control policies and procedures such as the Exposure Control Plan, which reflects OSHA Bloodborne Pathogens Standard to ensure a safe working environment for self and others.
Great Benefits
* Paid Time Off (PTO)
* Paid Holidays
* Extended Sick Pay (ESP)
* Medical Health Insurance and Prescription Coverage
* Basic Life Insurance for Employee and Family
* Short-Term Disability
* Long-Term Disability
* 401(k) Voluntary Contribution Plan
* Health Reimbursement Account
* Employee Elected Voluntary Coverage for Employee and Family
* Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account
* Discounted undergraduate & graduate rates at West Virginia Wesleyan College for employee and family
Qualifications
Physical Demands/Working Environment:
* The physical and mental demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable to individuals with disabilities to perform the essential functions.
* While performing the duties of this job, employees are regularly required to sit, walk and stand;
* Talk or hear, both in person and by telephone;
* Use hands repetitively to finger, handle, feel or operate standard office equipment;
* Reach with hands and arms; and
* Lift up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, and adjusting focus.
* While performing the duties of this job, employees are regularly required to use written and oral communication skills;
* Read and interpret data, information, and documents;
* Analyze and solve non-routine and complex office administrative problems;
* Use math and mathematical reasoning;
* Observe and interpret situations;
* Learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions;
* And interact with supervisors, staff, patients, the public, and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.
* Incumbent will work under typical office conditions, and the noise level is usually quiet.
* Incumbents will be exposed to viruses, disease, and infection from patients and specimens in the working environment.
* Due to the nature of the business, the incumbent may experience traumatic situations, including psychiatric, dismembered, and deceased patients.
Qualifications/Requirements/Skills:
* Ability to work in an organized and efficient fashion
* Advanced written and verbal communication skills
* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Good analytical skills
* Ability to identify problems and evaluate resolutions for a positive outcome
* Good decision-making ability and judgment
* Discretion and confidentiality
* Ability to work overtime as needed to perform all job functions
Education/Training/Experience:
* High School diploma or equivalent preferred.
* Self-identity as a current or past recipient of mental health and/or substance abuse services, active in recovery for a minimum of two years preferred.
* At least one year of positive work experience preferred.
* Possess certification as a Peer Counselor OR obtain certification within six months of hire.
Retail Store Manager ELKINS | Valley Pointe Dr
Elkins, WV
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
Lead Lumber Inspector-Grading
Dailey, WV
The Lumber Grader is responsible for evaluating and providing consistent and accurate grading of surfaced, kiln-dried, and green-in lumber in a high-production manufacturing operation. This role ensures that all products meet the company's quality standards and specifications for structural and aesthetic uses.
Key Responsibilities and Duties:
* Grades lumber based on NHLA and proprietary grading standards.
* Must know how to grade Kiln Dry and "Green in" Lumber, all species to NHLA standards.
* Examine lumber on chain conveyors or racks for defects such as knots, stains, decay, splits, faulty edges, pitch pockets, wormholes, and defective milling.
* Grades lumber to ensure specified dimensions.
* Tallies pieces of lumber according to grade and board footage.
* Removes unsatisfactory pieces from the conveyor or table and places pieces on stacks, in bins, or on carts.
* Scales board footage and records results.
* Pulls graded lumber into unit form.
* Communicate with kiln operators, machine operators, and lumber stackers to ensure a consistent flow of quality lumber.
* Ability to extract the maximum value out of all species and grades.
* Assist with the implementation of new grades or product changes.
* Assist in quarterly product reviews with level I and II Lumber graders.
* Maintain a 95% or better grade average
* Collaborate with Operators on discrepancies and defects.
* Reviews product carts for grade opportunities or missed piled boards.
* Assist with the training of level I and II graders.
* Other duties as assigned.
Qualifications
* High School Diploma or equivalent.
* Minimum of 3 years' experience in lumber grading or a related field.
* Knowledge of grading standards such as those set by the National Hardwood Lumber Association (NHLA) or similar organizations.
* NHLA certification is preferred.
* Willingness to learn the NWH Proprietary Grading System
Competencies:
* Must follow all established safety policies.
* Must have an exemplary safety record and a positive, can-do attitude.
* Be adaptable, work where needed as required.
* Must be able to work any shift -- overtime, weekends, holidays as required, and in all conditions.
* Capable of completing the required documentation.
* Able to work as a team, get along with team members, give and take advice and criticism from other team members.
* Crosstrain in other production-related jobs.
Physical Requirements
* While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear.
* The team member must occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
* While performing the duties of this job, the team member is frequently exposed to moving mechanical parts, fumes, airborne particles, and outside weather conditions.
* The noise level in the work environment is usually loud.
* This job may require the following equipment when in the field: eye protection, hearing protection, leather/rubber gloves, safety shoes, sleeve protection, safety vest, and a hard hat.
NWH, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
I have read and understand the job requirements, responsibilities, and expectations outlined in the job description provided for my position. I attest that I can perform the essential job functions outlined with or without reasonable accommodation.
Insurance Account Position - State Farm Agent Team Member
Buckhannon, WV
State Farm Insurance Agent located in Buckhannon, WV is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mike Tustin Agency, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Paid Holidays
Valuable experience
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Ability to make presentations to potential customers
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Route Delivery Driver/Area Assistant - Buckhannon, WV
Buckhannon, WV
Job Details Undisclosed District Distribution Center DDC Buckhannon WV - Buckhannon, WV Undisclosed N/A Undisclosed Undisclosed $55000.00 - $55000.00 Salary/year Up to 50% Undisclosed UndisclosedDescription
Pizza Wholesale of Lexington, Inc. (PWL), established in 1976 and a founding distributor of Hunt Brothers Pizza (**************** is a privately held, family owned and operated direct store distribution business. Pizza Wholesale of Lexington, Inc. develops Hunt Brothers Pizza across 19 states through our 3500 Valued Customer Partners and growing. Our purpose is to “create opportunities for families through love and pizza" through 200 team members, customer development and community outreach. With more than 10,000 locations in 32 states, Hunt Brothers Pizza is the nation's largest brand of made-to-order pizza in the convenience store industry.
Pizza Wholesale of Lexington is seeking ambitious, hard-working individuals for our Route Delivery Driver / Area Assistant positions in Buckhannon, WV. Known to us as Area Assistants, these individuals have the opportunity to interact with our valued customer partners by providing exceptional service from our warehouse by helping grow sales through regular promotions and developing positive relationships. Candidates applying for this position must have a clean MVR, be able to obtain a DOT Medical Card for a minimum of one year, and live within 60 minutes of the warehouse. This position requires travel and two overnight stays throughout the week.
Responsibilities:
The duties and responsibilities of this opportunity include but are not limited to:
Assisting the Account Manager in the unloading of product after other responsibilities are completed.
Taking ownership of each customer you service to ensure that you are being a blessing to them, greeting each with a smile.
Assisting in the installation of new accounts and sampling of stores.
The Area Assistant will be called on from time to time to service customers at the District Manager's discretion. These situations may include, but are not limited to the following scenarios: 1.) Assisting Account Manager's in running routes as needed in their absence. 2.) Servicing stores during Holiday periods. 3.) Servicing stores when both the Account Manager and the District Manager are not available.
Traveling to other districts to assist in running routes for an extended period, as needed.
Servicing stores in emergency situations as needed.
Checking voice mail and Hunt Brothers email during business hours and periodically after hours.
Resolving problems within your abilities and communicate pertinent information (problems, challenges, etc.) to the appropriate team member.
Completing all necessary paperwork required in the timeframe established and sending to the appropriate departments accordingly. This includes all handheld operations and procedures.
Assisting other team members in keeping warehouse clean and organized.
If necessary, making bank deposits for all monies collected on the same day of collection.
Overnight travel is required.
Qualifications
Qualifications:
Position Qualifications:
High School diploma.
Demonstrated customer service ability.
Excellent oral and written communication skills.
Proficient computer skills preferred.
Excellent interpersonal skills.
Professional image and entrepreneurial spirit.
Licenses, certification, or registrations required for this position:
DOT Medical Card with minimum one-year certification.
Valid operator's license with safe driving record.
Must be at least 21 years of age.
Physical Demands:
Must be able to lift and bend up to 60% of daily work hours.
Must be able to lift up to 75 lbs.
Must be able to drive a 26,000 lb. GVW truck extended periods of time.
Must be able to step up into and off of back of truck, 3 feet from ground, repeatedly throughout a day.
Must be able to deliver product by hand truck; product load can weigh up to 500 lbs.
This is a position that requires "knock your sooks off" service as well as the ability to travel between the districts and interact with our customers in the Convenience store Industry. Overnight travel is required with this position.
We offer a competitive annual salary of 55K and benefits packages, including paid vacation, medical insurance, cell phone allowance, and 401K.
We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.
Assistant Director of Administrative Services
Buckhannon, WV
West Virginia Wesleyan College is accepting applications for the position of Assistant Director of Administrative Services. This position is a full-time professional, 12-month appointment with excellent benefits. RESPONSIBILITIES: * Assist in managing the student account receivables
* Work closely with a variety of administrative offices to ensure student account transactions are properly maintained
* Assist the director with management of rental properties and other miscellaneous accounts
* Manage daily cashier responsibilities and field phone calls
* Work closely with the director to help support the Post Office operations
* Manage fleet vehicle assignments for teams & other organizations across campus
* Other office duties as assigned
QUALIFICATIONS:
* Documented exceptional customer service skills; written, verbal and telephone etiquette
* Results-oriented professional capable of working independently and creatively with a diverse constituency of students, faculty and staff
* Bachelor's degree required and two years of higher education or business experience preferred
* Demonstrated success in professional office environment and documented progressive responsibility
* Highly proficient in Microsoft Suite software including Outlook, Word and Excel
SALARY:
Commensurate with experience
TO APPLY:
Interested candidates should submit a letter of interest, resume and names and contact information of three references to *******************. On the subject of the email, please enter: ##1## - Assistant Director of Administrative Services. The review of applications will begin immediately and continue until the position is filled.
West Virginia Wesleyan College does not discriminate on the basis of race, sex, color, national or ethnic origin, creed, ancestry, marital/family status, veteran status, sexual orientation, gender, gender identity, gender expression, pregnancy, religion, age, disability or blindness, or any other characteristic protected by local, state or federal law , to include Title VI, Title VII, Title IX, Section 504, and the Age Discrimination Act, in the administration of its admission policies, scholarship and loan programs, educational programs, employment, athletic programs, co-curricular activities, or other College administered programs. WVWC's nondiscrimination polices may be accessed at ******************************* For inquiries about the application of these laws in WVWC's programs activities or to file a report, contact the Title IX Coordinator at **************** or ************.
Easy ApplyWorking at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
And you're at least 16 years old - 18 if you want to be a driver.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
Additional Information
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Retail Associate (Part-time) Buckhannon, WV.
Buckhannon, WV
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”.
We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.
Learn more about working at Goodwill.
You can help. We can show you how.
Job Description
As a
Retail Associate
at Goodwill, you will work with a team to maintain a clean and safe shopping experience for our customers. This position will meet production standards to deliver quality customer service. The
Retail Associate
will learn the daily operations of a retail/ store outlet, gaining skills for a career in retail. This position is a vital part of our organization and can lead to future career opportunities.
Duties will also include but are not limited to:
Cashiering and Sales Floor Support.
Processing and pricing donations in both soft lines (clothing and linens) and hardlines (housewares items).
Assisting customers at the Donation Door with material handling, pre-sorting, and movement of donated goods.
External Hiring Range
: $11.00/hour
Travel:
None required.
Qualifications
High school diploma or equivalent preferred.
No experience required, will train the right person for the job.
Additional Information
To apply to this position, copy & paste this link into your address bar:
*********************
Restaurant General Manager
Buckhannon, WV
Job Details 040072 - WV Buckhannon - Buckhannon, WV Restaurant General ManagerDescription
Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:
• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Supervising food handling procedures and operational processes
• Exercising financial control to meet the restaurant profit margin targets
• Selecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
Principle Accountabilities
Customer Satisfaction/Product Quality
• Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
• Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
• Tracks, analyzes and resolves sources of customer complaints.
• Ensure that food safety standards are met.
Financial
• Develops and drives restaurant annual operating plan.
• Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
• Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
• Develops store CAPEX requests and is the principle interface with all vendors.
Operations
• Ensures that facilities and equipment are maintained to Company standards.
• Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards
• Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
• Oversees development and revision of weekly management and crew schedules.
Human Resources
• Directs all restaurant level HR activity including:
• Personal accountability for crew hiring decisions
• Learning Zone planning and execution
• Performance management
• Compensation
• Employee relations issues up to and including termination
• Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
• Develops and monitors staffing plans and directs crew sourcing activities.
• Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations.
Success Measures
• Achievement of restaurant annual operating plan
• Margin improvement over previous year sales growth
• Weekly/Period restaurant performance in sales, labor, ICOS and controllables
• PRC results and OSAT scores
• Learning Zone certification levels, crew turnover and staffing levels
Qualifications
Knowledge and Skill Requirements
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
Team Leadership
Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
Business Savvy
Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
Team Development
Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
Restaurant Operations
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
Educational Attainment/Experience Requirements
High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrates ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Disclaimer
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).