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Dairy/frozen associate skills for your resume and career

Updated January 8, 2025
2 min read
Dairy/frozen associate example skills
Below we've compiled a list of the most critical dairy/frozen associate skills. We ranked the top skills for dairy/frozen associates based on the percentage of resumes they appeared on. For example, 28.8% of dairy/frozen associate resumes contained food safety as a skill. Continue reading to find out what skills a dairy/frozen associate needs to be successful in the workplace.

15 dairy/frozen associate skills for your resume and career

1. Food Safety

Here's how dairy/frozen associates use food safety:
  • Ensured food safety and inventory control to ensure optimal sales and merchandising
  • Ensured products are fully stocked and followed food safety audit standards by maintaining proper product rotation according to dates and labels.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dairy/frozen associates use customer service:
  • Received and stocked merchandise Provided friendly customer service Maintained clean and safe working environment for employees and customers
  • Provide quality customer service by effectively communicating with Customers and Associates to answer questions.

3. Quality Customer Service

Here's how dairy/frozen associates use quality customer service:
  • Provided a quality customer service experience through expedient inquiry resolution, personal assistance, communication and caring, positive attitude.
  • Produce Clerk- Provide quality Customer Service by effectively communicating with customers to answer questions.

4. Cleanliness

Here's how dairy/frozen associates use cleanliness:
  • Maintained cleanliness of all areas of the dairy and frozen department.
  • Provided ongoing guest service * Maintained cleanliness and presentation of stock room and production floor.

5. Math

Here's how dairy/frozen associates use math:
  • Utilize strong math skills and great awareness to process customer purchases with accuracy, operate store equipment and lift heavy boxes.
  • Well organized, detail orientated, good with math, love interacting with customers, and strong time management skills.

6. Inventory Control

Here's how dairy/frozen associates use inventory control:
  • Maintained, ordering and inventory control of frozen food, ice cream, eggs and dairy products.
  • Use the forklift for pick orders and inventory control.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how dairy/frozen associates use sales floor:
  • Stocked shelves with dairy, rotating, and assuring each product was undamaged, along with additional sales floor duties.
  • Assist customers in finding products on the sales floor or provide alternatives if the product is out of stock.

8. Pallets

Here's how dairy/frozen associates use pallets:
  • Pulled pallets off of truck using hand jacks as well as breaking down heavy pallet loads of cases and boxes.
  • Unloaded trucks and put merchandise on pallets and brought the pallets out to the departments.

9. Basic Math

Here's how dairy/frozen associates use basic math:
  • Followed governmental and company policies on the sale of tobacco, liquor and lottery tickets Applied basic math skills.
  • Possess basic mathematical skills, alphabetical skills, and working knowledge of computerized cash register and POS system.

10. Pallet Jack

Here's how dairy/frozen associates use pallet jack:
  • Stock frozen department items, operate pallet jacks, and power jacks and lifts, also assist customers when needed.
  • Helped verify and unload frozen & dairy trucks & General merchandise trucks with the use of an electric pallet jack.

11. Food Handling

Here's how dairy/frozen associates use food handling:
  • Practice safe food handling procedures; inspect, trim, rotate product; maintain stock conditions; operate and clean equipment.
  • Followed all food handling regulations and helped keep the Produce Department at a 100 + rating with the State Health Department.

12. Dairy Products

Here's how dairy/frozen associates use dairy products:
  • Ordered and delivered all dairy products for The high, Junior high and Elementary School for Our town.
  • Job Specifications: *Stock Frozen and Dairy products*Sweep and Mop coolers*Maintain freshness, rotate stock, determine Modular specifications

13. Product Displays

Here's how dairy/frozen associates use product displays:
  • Stocked merchandise accurately and efficiently, while setting up product displays.
  • Maintain product displays & aisle stocking.

14. Frozen Products

Here's how dairy/frozen associates use frozen products:
  • Assessed demand for dairy and frozen products and ordered these items accordingly.
  • Keep accurate counts of all dairy, meat, and frozen product.

15. Stock Merchandise

Here's how dairy/frozen associates use stock merchandise:
  • Received and stock merchandise/supplies from distribution center and supplies throughout the facility and organizing and maintain by the following company procedures.
  • Stock merchandise, clean area regularly, face the shelves.
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List of dairy/frozen associate skills to add to your resume

Dairy/frozen associate skills

The most important skills for a dairy/frozen associate resume and required skills for a dairy/frozen associate to have include:

  • Food Safety
  • Customer Service
  • Quality Customer Service
  • Cleanliness
  • Math
  • Inventory Control
  • Sales Floor
  • Pallets
  • Basic Math
  • Pallet Jack
  • Food Handling
  • Dairy Products
  • Product Displays
  • Frozen Products
  • Stock Merchandise
  • Groceries
  • Unload Trucks
  • Safety Standards
  • Stock Shelves
  • Expiration Dates
  • Back Room
  • Frozen Food
  • Frozen Dairy
  • Inventory Management
  • Delivery Truck
  • Ice Cream
  • Production Standards
  • Fifo
  • Customer Orders
  • Display Cases
  • Date Product
  • Customer Assistance
  • Clean Environment
  • Customer Satisfaction
  • Merchandise Selection
  • End Caps
  • Product Rotation
  • Store Merchandise
  • Perishables

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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