Dairy manager job description

Assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Essential job functions include, but are not limited to:

Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.

Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
Be pleasant and alert to customer needs. Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of chill area. Controls food production process. Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities:



Operates chill area in accordance with established PRIDE standards, policies and procedures. Responsible for quick, accurate and safe treat production process. Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate. Communicates all significant issues, both positive and negative, with management staff.

Requirements



Must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Must be able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Must be able to stand for long periods of time. Must be able to read order monitors, and recall and communicate products and contents. Must practice established food handling procedures and meet any local health regulations. Must exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can't live without them.”

Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

This role is responsible to lead the day to day activities of the center store operations in a retail store, ensuring the center store, stocking, clean team, etc. areas are fully staffed, trained and operating to company standards. Responsible for the financial aspects of the center store operations of the store. Here's what you'll do: Responsible to order and maintain inventory in the center store departments (i.e., grocery, dairy, frozen, GM/HBC) while utilizing inventory control procedures to ensure product freshness and quality. Review and validate received orders for amount, quality, count or weight, condition and ensure all product is stored in appropriate areas. Manage a team that completes all center store stocking, to ensure product quality protection, accuracy, and date sensitive rotation, ensure all spoiled/damaged products are handled per established guidelines. Maintain familiarity with all products carried in the department. Know the ad items, special prices, coupon deals or other features that apply to the store's sales program. Implements and maintain work schedules, labor control and payroll expense control programs for the department. Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer-oriented store. Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitor department budget as required. Make recommendations to improve current programs and processes. Maintain a clean, attractive and well stocked department. Additional responsibilities may be assigned as needed. Here's what you'll need: High School Graduate (Required) or Equivalent (GED). Two years of retail experience preferred. One-year supervisory experience. Strong written and verbal communication, and bookkeeping skills. Good organization, prioritization, decision-making, problem solving and conflict management skills. Strong leadership abilities with capability to work in a hands-on environment. Good strategic planning and business acumen skills. Good knowledge of retail store operations; knowledge of retail management systems. Proficient in Word, Excel and PowerPoint. Depending on company location, ability to communicate in Spanish is highly desirable. Physical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

SpartanNash is a certified Veteran-Friendly Employer. We value the perspectives, backgrounds, skills, work ethic and leadership that those who are military connected bring to the workforce.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.

Manage and supervise up to 10 associates in the Dairy/Frozen Department. Is responsible for the overall direction, coordination, and evaluation of this department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities may include interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Responsible for processing/stocking products according to Dairy/Frozen .

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.

PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.

EDUCATION and/or EXPERIENCE. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.

COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.

MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.

REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, vendor receiving, department manager training, and product knowledge.

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or

balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 60 pounds and reaches from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate constantly works in a cold environment with an temperature as low as minus 20 degrees Fahrenheit and is frequently exposed to wet and/or humid conditions and moving mechanical
parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate to loud.