Team Leader jobs at Dakota Boys and Girls Ranch - 43 jobs

Description: This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed. In addition to the hourly rate, the following also applies: On Call Pay: $2.00/hour Donation Case Pay: $175-$225 per donor case, depending on donation type DLSH offers the following benefits to our full time staff: Company paid single dental and vision coverage Medical benefits including HSA (at least 80% employer funded) Dependent Care flex plan Company paid Short Term Disability and Life Insurance Generous holiday and PTO package Requirements: ESSENTIAL FUNCTIONS Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Regional Team Lead Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards. Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner. Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations. May assist in the observation and training of recovery staff. Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation. Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution. Rotates on call assignments, and will have the majority of call for the assigned office Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy. Office Supervisor Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities. Maintains training logs of staff in assigned location. Provides outstanding customer services, collaboration, and communication skills as required by the position. Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur. Maintains strict confidentiality of all DLSH information. Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required. Other duties as assigned. EDUCATION & TRAINING REQUIREMENTS Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained High School diploma or equivalent required Must be at least 18 years of age Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred Hepatitis and Covid vaccinations are recommended WORK EXPERIENCE REQUIREMENTS Working knowledge FDA, AATB and EBAA Medical Standards. Excellent verbal and written communication skills; presents professional image in performing position functions. Strong attention to details. Able to work independently with minimal instruction or supervision. Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented. High level of ethical practice and confidentiality, exemplifies company mission. ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. EXAMPLES BELOW Frequently required to sit; occasionally required to stand and walk. Occasionally required to lift and/or move up to 25 pounds. Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. Normal memory, taking into consideration the amount and type of information. Moderate level of complexity for decision making. Normal time pressure of decision making. COMPETENCIES - To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position. Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions. Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information. Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information. Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans. Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments. Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate. Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities. Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed. In addition to the hourly rate, the following also applies: On Call Pay: $2.00/hour Donation Case Pay: $175-$225 per donor case, depending on donation type DLSH offers the following benefits to our full time staff: Company paid single dental and vision coverage Medical benefits including HSA (at least 80% employer funded) Dependent Care flex plan Company paid Short Term Disability and Life Insurance Generous holiday and PTO package Requirements ESSENTIAL FUNCTIONS Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Regional Team Lead Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards. Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner. Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations. May assist in the observation and training of recovery staff. Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation. Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution. Rotates on call assignments, and will have the majority of call for the assigned office Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy. Office Supervisor Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities. Maintains training logs of staff in assigned location. Provides outstanding customer services, collaboration, and communication skills as required by the position. Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur. Maintains strict confidentiality of all DLSH information. Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required. Other duties as assigned. EDUCATION & TRAINING REQUIREMENTS Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained High School diploma or equivalent required Must be at least 18 years of age Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred Hepatitis and Covid vaccinations are recommended WORK EXPERIENCE REQUIREMENTS Working knowledge FDA, AATB and EBAA Medical Standards. Excellent verbal and written communication skills; presents professional image in performing position functions. Strong attention to details. Able to work independently with minimal instruction or supervision. Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented. High level of ethical practice and confidentiality, exemplifies company mission. ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. EXAMPLES BELOW Frequently required to sit; occasionally required to stand and walk. Occasionally required to lift and/or move up to 25 pounds. Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. Normal memory, taking into consideration the amount and type of information. Moderate level of complexity for decision making. Normal time pressure of decision making. COMPETENCIES - To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position. Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions. Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information. Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information. Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans. Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments. Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate. Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities. Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Benefits: * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Training & development * Wellness resources Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Other * Employee Recognition Program * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Wellness resources The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Other Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources BASELINE FITNESS Job Description Job Title: Team Lead Reports to: Club Manager Status: Full Time / Non-Exempt Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club. Essential Duties and Responsibilities Assist in member service oversight making sure all staff are always providing great customer experience. Very involved in all front desk related tasks Greet/meet potential members and provide gym tour Assist to facilitate member service issues and questions. Provide backup support to Club Manager as needed. Assist overseeing cleanliness and appearance of gym Assist in managing marketing efforts. Making sure staff is aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Minimum Qualifications Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift up to 50 lbs less than 30% of the time Other Employee Recognition Program Advancement Opportunities: The Team Lead position is a developmental position in our manager pipeline. It is the first step along our progressive, Purple Path, to becoming a Club Manager. Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills. Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position. Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities * Assist in training and developing staff. * Assist in member service oversight making sure all staff provide great customer experience. * Very involved in front desk related tasks: * Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls. * Assist in member check-ins, sign-ups, cancellations, and updating member account information. * Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as needed. * Ensuring adherence to all company policies and procedures. * Help create and maintain a positive image for the club. * Assist overseeing cleanliness and appearance of gym. * Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. * Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Strong communication, organizational and leadership skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls. Assist in member check-ins, sign-ups, cancellations, and updating member account information. Great/meet potential members and provide gym tour. Assist to facilitate member service issues and questions. Assist with team member management and provide backup support to Club Manager as needed. Ensuring adherence to all company policies and procedures. Help create and maintain a positive image for the club. Assist overseeing cleanliness and appearance of gym. Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA· Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Varies (United States of America) Scheduled Weekly Hours: 40Salary Range: $31.00 - $49.50 Union Position: No Department Details Summary Responsible for the leadership of designated program operations specific to designated sporting specialty. Assist and coach youth programs and activities including tournaments, junior programs, academies, special groups and instruction. Job Description Manage the daily activities of all sporting skill development, scheduling of facilities and court/field time, budgeting for academy and indirect oversight of all academy coaches under the direction of Academy Leadership. Direct and supervise program activities to meet academy objectives. Expand youth sports programs within the community in accordance with strategic and operating plans. Develop and maintain collaborative relationships with community organizations. Respond to all member and community inquiries and complaints in timely manner. Compile program statistics, monitor and evaluate the effectiveness and participation in the program. Ensure established program objectives are taught consistently and in accordance with defined academy philosophy. Able to effectively schedule practices, workouts, clinics, camps and tournaments in accordance with academy philosophy and objectives. Assist in the marketing and distribution of youth sports program information. May be required to organize and schedule program registrations and process program scholarship applications. Must be flexible to cover training hours at any time of day, which could include weekends and holidays. Other duties as assigned. Qualifications Bachelor's degree required. Minimum of six years skills training and/or coaching/playing experience required. Professional playing experience required. CPR certification and AED certification required or within six months of hire. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

**Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** Power Training Ctr **Location:** Bismarck, ND **Address:** 3451 N 14th St Suite C, Bismarck, ND 58503, USA **Shift:** Varies **Job Schedule:** Full time **Weekly Hours:** 40.00 **Salary Range:** $31.00 - $49.50 **Job Summary** Responsible for the leadership of designated program operations specific to designated sporting specialty. Assist and coach youth programs and activities including tournaments, junior programs, academies, special groups and instruction. Manage the daily activities of all sporting skill development, scheduling of facilities and court/field time, budgeting for academy and indirect oversight of all academy coaches under the direction of Academy Leadership. Direct and supervise program activities to meet academy objectives. Expand youth sports programs within the community in accordance with strategic and operating plans. Develop and maintain collaborative relationships with community organizations. Respond to all member and community inquiries and complaints in timely manner. Compile program statistics, monitor and evaluate the effectiveness and participation in the program. Ensure established program objectives are taught consistently and in accordance with defined academy philosophy. Able to effectively schedule practices, workouts, clinics, camps and tournaments in accordance with academy philosophy and objectives. Assist in the marketing and distribution of youth sports program information. May be required to organize and schedule program registrations and process program scholarship applications. Must be flexible to cover training hours at any time of day, which could include weekends and holidays. Other duties as assigned. **Qualifications** Bachelor's degree required. Minimum of six years skills training and/or coaching/playing experience required. Professional playing experience required. CPR certification and AED certification required or within six months of hire. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0246862 **Job Function:** Sports Medicine and Wellness **Featured:** No

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities * Assist in training and developing staff. * Assist in member service oversight making sure all staff provide great customer experience. * Very involved in front desk related tasks: * Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls. * Assist in member check-ins, sign-ups, cancellations, and updating member account information. * Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as needed. * Ensuring adherence to all company policies and procedures. * Help create and maintain a positive image for the club. * Assist overseeing cleanliness and appearance of gym. * Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. * Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Strong communication, organizational and leadership skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Other * Employee Recognition Program * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Other Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls. Assist in member check-ins, sign-ups, cancellations, and updating member account information. Great/meet potential members and provide gym tour. Assist to facilitate member service issues and questions. Assist with team member management and provide backup support to Club Manager as needed. Ensuring adherence to all company policies and procedures. Help create and maintain a positive image for the club. Assist overseeing cleanliness and appearance of gym. Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Qualifications Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time.

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls. Assist in member check-ins, sign-ups, cancellations, and updating member account information. Great/meet potential members and provide gym tour. Assist to facilitate member service issues and questions. Assist with team member management and provide backup support to Club Manager as needed. Ensuring adherence to all company policies and procedures. Help create and maintain a positive image for the club. Assist overseeing cleanliness and appearance of gym. Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA· Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities * Assist in training and developing staff. * Assist in member service oversight making sure all staff provide great customer experience. * Very involved in front desk related tasks: * Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls. * Assist in member check-ins, sign-ups, cancellations, and updating member account information. * Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as needed. * Ensuring adherence to all company policies and procedures. * Help create and maintain a positive image for the club. * Assist overseeing cleanliness and appearance of gym. * Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. * Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Strong communication, organizational and leadership skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls. Assist in member check-ins, sign-ups, cancellations, and updating member account information. Great/meet potential members and provide gym tour. Assist to facilitate member service issues and questions. Assist with team member management and provide backup support to Club Manager as needed. Ensuring adherence to all company policies and procedures. Help create and maintain a positive image for the club. Assist overseeing cleanliness and appearance of gym. Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA· Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The HIM Supervisor is responsible supporting the HIM Manager to manage and organize staff and functions of the HIM Department to ensure quality and timely outcomes. Functional assignments include medical records, customer service, health information, release of information, transcription, information system analysis and management, electronic data interchange and optical imaging management. Develops and implements plans to ensure the achievement of established objectives. Essential Functions and Responsibilities: * Oversees daily assignments and daily operations of the HIM Department and guiding the efficient and effective process for HIM, abstracting, and data reporting of inpatient, outpatient, professional encounters * Oversees vendors supporting HIM functions within the organization * Provide supervision for HIM staff with training, HIM compliance reviews, regulatory guidance, work distribution, and monitoring of accounts receivable issues related to HIM. * Supports, advises, and advocates for staff; provides opportunities for professional and technical growth. Motivates staff, defines priorities and communicates organizational goals and works with them to achieve them; seeks commitment from staff, encourages innovation and team building/planning. Supports regular staff meetings. * Shows organizational skills through effective planning and delegating. * Leads department and supports budgets within specified parameters. * Provides team leadership throughout the system with facility and professional HIM, leading internal and external auditing and account resolution inquiries. Qualifications: Required: * Associate Degree required in HIT or closely related field in order to understand the impact of the revenue cycle on the performance of the health system. * Two (2) years' experience in a Health Information Management/HIM and/or Revenue Cycle role. Preferred:. * RHIT or RHIA Certifies (or eligible) Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25007209 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No