Business Analyst jobs at Dana-Farber Cancer Institute

The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Submits and resolves issues in accordance with DFCI issue management processes + Serves as the liaison to PeC for supported business area and participates in PeC BA meetings + The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. + Use higher level of experience and the grasp of the "big picture" to handle more complex tasks + Provides guidance/training to the Associate Business Analyst + Recommends decisions / solutions to team and Business Analyst Manager to present to PeC + Participates in vendor and user conferences as directed + Participate in developing and managing project plans for new applications and/or major upgrades/enhancements + Plan and conduct user acceptance testing of complex functionality, upgrades and fixes + Assist in the guidance/training of Associate and Business Analysts + Research, coordinate and complete special projects as necessary + Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas + Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used + Provide backup support as necessary for key business operational responsibilities + Manages implementation of decisions / solutions with team + Support Credentialed Training activities as needed + Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience + Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. + Working knowledge of PC applications, e.g. Microsoft Office, Visio + Solid understanding of workflows relevant to the business team being supported + Must have experience in developing and integrating business processes. + Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Join a skilled team to help impact MGB's data and transform complex healthcare data into actionable insights! * Full Time * Comprehensive Benefits * PTO accrues day 1 * Hybrid Working Model The Hospital Integrated Research Organization (HIRO) at Mass General Brigham is a strategic, data-driven initiative focused on streamlining industry-sponsored research and generating high-quality real-world evidence (RWE). We are seeking a highly motivated and detail-oriented Data Analyst to join our team. This teammate will play a key role in supporting HIRO's RWE initiatives by transforming complex healthcare data into actionable insights. The ideal candidate is passionate about healthcare data and analytics, thrives in a collaborative and fast-paced environment, and brings a strong blend of technical expertise and communication skills. Reporting to the Director of Data Science and Analytics (DSA), the Data Analyst will work cross-functionally to support research and operational goals through data extraction, analysis, and visualization. Qualifications Key Responsibilities * Extract, clean, and analyze large-scale healthcare datasets from diverse sources (e.g., EHRs, claims, registries). * Ensure data quality, integrity, privacy, and security in compliance with HIPAA and institutional policies. * Develop and maintain data models, dashboards, and reports to support research and operational decision-making. * Identify trends, patterns, and anomalies to generate actionable insights. * Conduct ad hoc analyses and respond to data requests from internal stakeholders. * Communicate findings clearly through visualizations and presentations tailored to both technical and non-technical audiences. * Collaborate with cross-functional teams to support data-driven strategies and initiatives. * Stay current with healthcare data standards, analytics tools, and industry best practices. Qualifications * 1-2 years experience extracting healthcare EMR data using SQL highly preferred * Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Health Informatics, or a related field. * Minimum of 2 years of experience in a data analyst or similar role, preferably in a healthcare or clinical research setting. * Strong SQL skills required for data extraction, transformation, and reporting. Candidates must demonstrate advanced proficiency in writing, optimizing, and troubleshooting complex queries, with working familiarity with SQL Server environments. * Proficiency in at least one analytical programming language such as Python or R. * Experience working with healthcare data (e.g., EHRs, claims, registries); familiarity with data standards such as OMOP is a plus. * Experience with data visualization tools (e.g., Tableau, Power BI) is desirable. * Advanced proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word. * Strong analytical thinking, attention to detail, and problem-solving skills. * Excellent organizational and time management abilities; capable of managing multiple priorities in a fast-paced environment. * Strong written and verbal communication skills. * Ability to work independently and collaboratively within a team-based structure. Additional Job Details (if applicable) Working Model * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station using MGB issued equipment, including use of Teams Video Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity The Business Analyst will join the Mass General Brigham Digital, Enterprise Analytics Team which will be responsible for assisting with business intelligence initiatives, to help our end users access and analyze data from a data warehouse, data mart, OLAP source or operational systems. This position will also assist in developing the business and technical requirements, planning, rollout, and support of the front-end reporting tools used throughout the organization. Additionally, the business analyst will act as the gatekeeper for all requests from stakeholders and be a key resource when validating development efforts before they go to production. The work is rapidly evolving, and the Business Analyst must be able to operate in an agile manner and respond to significant change within Enterprise Analytics as teams evolve to the new strategic plans. The Business Analyst will report to the Analytics Manager for Enterprise Analytics Business Intelligence reporting. Qualifications Principal Duties and Responsibilities: Daily Intake Management * Triage incoming requests and issues from business customers. * Partners with stakeholders to identify, evaluate, and document requests. * Work with members of the organization to model and deliver data needed to support operations of the business. * Drive intake requests through lifecycle of data collection, evaluation, and approval * Act as a liaison between customers and internal Data and Analytic teams to assure accurate problem or request interpretation. Courteously obtain and convey concise problem information as needed to properly inform escalated issues and minimize re-work in hand-offs * Prepare, coordinate, and facilitate cross team meetings with site and Data and Analytic representation required to identify requirements and confirm scope of requests Daily Tier 1 Support/Access Management * Responsible for first level contact of support for data and analytic products and services including the Enterprise Data Warehouse, Data Lake, Tableau Dashboards, and other teams as defined * Provide a high degree of customer service * Responsible for providing a thoughtful initial assessment of all requests, resolving issues within their abilities quickly, and escalating in a timely manner when beyond their capabilities * Assist Data Access & Security Lead with the access request process for all data repositories within the ecosystem allowing for a centralized and coordinated process for all users, leading this workflow when necessary * Coordinate and track identity management and access maintenance procedures * Track progress of tickets and follows up with other support staff involved to ensure service requests and incidents are resolved and customer communication is complete * Continually grow general knowledge of company culture, systems, and applications to increase the ability to resolve requests on first contact Metric/Status Reporting * Develop and manage reports and dashboards, focusing on KPIs * Assist Data and Analytics teams and leadership with metric needs * Create presentations and status/project reports as needed * Monitor established SLA's and conducts follow ups as needed Knowledge Base Development * Document all useful or repetitive issue resolution or tips and tricks for use in the Center of Excellence * Work across the workstreams within the Data and Analytics Center of Excellence to support and build a knowledge base repository to help drive self-service and efficient problem resolution * Identify opportunities to enhance the user support knowledge base and/or create new user support aids, including FAQs, tip sheets, and trainings Other Responsibilities * Drive development, documentation, and process improvement efforts within team * Continuously evaluate the Data and Analytics intake approach to make process improvements, and ensure effective and efficient workflow is used to expedite evaluation of requests * Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration * Perform other duties as assigned Qualifications and Requirements * Bachelor's Degree Information Systems required or Bachelor's Degree Related Field of Study required * MGB can consider and review experience in lieu of a degree * 3-5 years' experience, preferably in healthcare data analytics * 2+ years' experience with analytics support, business intelligence or data warehouse environment and EPIC experience is preferred Skills Required * Data analysis skills, both qualitative and quantitative * Ability to communicate clearly and work well with business users to gather requirements * Experience in planning and leading cross team meetings, facilitation and presentation are required * Proficient in basic SQL is a plus * Knowledge of Cognos Analytics, Tableau, Power BI or other Business Intelligence tools preferred. * Project Management experience including tools such as Adobe Workfront, Service Now, Azure DevOps or other project organization tools a plus * Experience in business requirements gathering required * Experience in creating and executing test cases required * Pro-active, process-driven, with a strong focus on understanding and exceeding the expectations of the customer * Candidate should have an understanding of basic financial and business principles in healthcare setting * Epic Clarity experience a plus * A combination of education and experience may be substituted for requirements Skills For Success * Excellent written and verbal communication skills * Strong project management and organizational skills * Detail oriented and experienced in leading projects from initiation to completion * Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues * Comfortable organizing and leading discussions with a broad range of end-users and/or leadership * Experience with ITIL service desk functionality * Proficiency in Windows and MS Office 365, familiarity with ServiceNow, Collibra, or similar tools * Uses critical thinking to develop content e.g., PowerPoint, Metric Dashboards * Ability to work effectively in a complex and agile environment while remaining flexible and adaptable * High-energy, high-impact, team-oriented professional that builds strong working relationships Additional Job Details (if applicable) Working Model * Hybrid with onsite required * Candidate must be flexible for weekly or monthly business needs * M-F ET business hours required * On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. * Teams video is required and must be accessed using MGB-provided equipment. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role contributes insights through financial modeling and business analysis. The role drives business outcomes by delivering data-driven recommendations and independently managing stakeholder needs. Essential Functions * Perform moderately complex operational and financial modeling, forecasts, and variance analyses. * Analyze market trends, internal performance data, and process metrics to support strategic planning. Prepare presentations for leadership review utilizing data visualization tools to support the presentation materials. * Collaborate across departments to understand financial needs, identify opportunities for enhancement, and implement solutions. * Contribute to dashboard development for leaders to readily evaluate and report information. * Assist in budget planning, monitoring, and reporting in alignment with hospital goals. * Develop business plans for new or existing programs, projects, and investments, and support the development of strategic and operational business plans. Conduct cost-benefit analyses and assess financial feasibility for new projects or initiatives. * Identify, recommend, and track operational improvements or cost-saving initiatives. * Present comprehensive reports highlighting key operational and financial metrics and trends to stakeholders. * Manage smaller projects or workstreams under guidance. Qualifications Education * Bachelor's Degree required in Finance, Business Administration or related field of study Experience * 2-3 years of experience required in healthcare revenue cycle analysis * Revenue cycle experience required * Epic experience required Knowledge, Skills and Abilities * Proficiency in Epic Slicer Dicer, Reporting Workbench and dashboard configuration required * Strong analytical, problem-solving, and communication skills. * Ability to collaborate effectively within a team environment. * Familiarity with project management. * Skilled in Excel, data visualization tools (e.g., Tableau, Power BI), and related systems. * Strong attention to detail. * Strong communication skills both written and oral. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Senior Business Analyst supports the Revenue Cycle Automation team by leading discovery, intake, and analysis activities for automation and agentic projects. This role blends business acumen, technical understanding, and strong collaboration skills to ensure automation solutions deliver measurable value and align with organizational goals. The analyst partners closely with revenue cycle leaders, operational teams, and technical developers to define current state processes, document future state workflows, and guide initiatives throughout the automation lifecycle. Key Responsibilities Automation Discovery and Intake - Lead the discovery and intake process for new automation and agentic opportunities. - Evaluate business needs, gather requirements, and assess feasibility, value, and alignment with automation strategy. Process Documentation and Analysis - Partner with subject matter experts to document current state workflows with clarity and accuracy. - Apply analytical thinking to identify inefficiencies and opportunities for automation. - Collaborate with technical teams to design and document future state processes that incorporate automation capabilities. Stakeholder Collaboration - Build strong relationships with revenue cycle leaders and operational partners to understand business objectives and priorities. - Facilitate discussions that promote shared understanding, consensus building, and informed decision making. - Translate business needs into well-defined requirements and functional specifications. Project Lifecycle and Delivery Support - Support automation initiatives through the full project lifecycle, including requirement gathering, design validation, development review, UAT coordination, and deployment readiness. - Develop and execute UAT plans in partnership with business stakeholders to ensure solutions meet expected outcomes. - Apply knowledge of automation platforms, including UiPath or similar technologies, to guide requirement clarification and solution alignment. Methodology and Best Practices - Utilize business analysis and systems engineering methodologies to ensure structured and disciplined project execution. - Contribute to project charters, work plans, timelines, and documentation. - Promote continuous improvement by identifying opportunities to refine processes, tools, and intake mechanisms. **Qualifications** Bachelor's and 6 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master's and 2 years experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred. ***This position is a 100% remote work. Individual may live anywhere in the US.** ****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.** _During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._ **Exemption Status** Exempt **Compensation Detail** $86,632 - $133,764 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Standard Days M-F **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Ronnie Bartz **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities and much more. The Sr. Business Analyst will play an important role in understanding cross-functional stakeholder needs, facilitating the negotiation of requirements amongst these stakeholders, identifying the current- and future-state business processes and systems, helping the business stakeholders envision the future and how their work will need to change to support the future, creating, analyzing and validating detailed functional specifications, facilitating design sessions with the development team to define the solution and delivering elements of systems design, including data migration rules, business rules, wireframes or other detailed deliverables. A Sr. Business Analyst will have 4-6 years of practical experience as an analyst, with repeated practice performing business analysis in various complex situations or comparable working experience. A Sr. Business Analyst will know which techniques to use, influence the desired outcome on a project, assess and manage risk, and define change strategy. A person in this role works independently and may plan, supervise, or lead the work of others on large projects and work efforts. Essential Functions * Possess leadership aptitude, critical thinking, and problem-solving proficiency. * Have strong business domain knowledge and the ability to assess and manage risk and define change strategy accordingly. * Collaborates with key business partners to support business operations and understand how current and future business processes and systems enhancements may improve business processes and productivity. * Elicits, gathers, creates, and documents business requirements in the project lifecycle. * Identifies, defines, and documents new business process workflows using industry-standard analysis approaches. * Manages requirements and documentation needs for complex projects and programs. * Develops business needs analysis documentation for project and development teams and participates in various data and requirement analysis stages as part of the project lifecycle. * Works closely with cross-functional teams to ensure coordination of efforts, timing, priority, and impact on assigned projects. * Collaborates with Mass General Brigham Health Plan stakeholders, vendors, and/or consultants to ensure timely, cost-effective project delivery. * Works within project deadlines and schedules and manages multiple competing priorities. * Communicates effectively with end-users to convey schedules, dates, priorities, business needs, and project-related information; escalates issues as needed. * Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. * Holds self and others accountable to meet commitments. * Persists in accomplishing objectives to achieve results despite any obstacles or setbacks that arise consistently. * Builds strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization. * Other duties as assigned with or without accommodation. Qualifications Education * Bachelor's degree required; experience can be substituted in lieu of a degree Licenses and Certification * Professional Business Analyst certification preferred Experience * At least 5-7 years of experience in the development, support or operation of software applications, preferably in a healthcare setting * At least 2-3 years of experience with project management, leading small project teams, and projects preferred * At least 4-6 years of working experience as a Business Analyst in the health insurance field highly preferred * Experience working in Medicare, Medicaid, Duals, and Commercial lines of business preferred * Healthcare domain knowledge, Claims Processing, Financial Systems, and/or Healthcare Information Technology experience preferred * Microsoft Office Suite and analysis tools (Visio, Word, Excel, and SharePoint) preferred * Strong understanding of industry-standard Business Analysis techniques preferred * Comprehensive working knowledge of the System Development Life Cycle (SDLC) preferred * Strong processes and data analysis skills preferred * Ability to gather, analyze, and document requirements from business users and relay information to project teams for systems and/or business process development preferred * Experience creating workflows, user stories, and post-production support documentation preferred * Ability to conduct impact assessments of new requirements on an existing business process preferred Additional Job Details (if applicable) Working Conditions * This is a remote role that can be done from most US states * Remote employee must work from a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment. The interview process will also require Teams Video access. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Full Time 40 hours, hybrid, Monday - Friday The MGH Patient Care Services (PCS) Finance & Analytics team provides critical analytical, operational, and workforce-planning support for hospital leadership and frontline care teams. Our work enables data-driven staffing decisions, productivity evaluation, financial forecasting, and daily operational management across all inpatient and ambulatory Nursing units. Filling this vacant Data Analyst II role is essential to maintaining continuity of several high-visibility reporting workflows and datasets that the organization relies on for safe staffing, regulatory reporting, labor budgeting, and performance monitoring. The role will assume ownership of established analytic pipelines and dashboards that run on a variety of backend technologies, including SQL Server, Python, R, VBA, Power Query, and enterprise data sources such as Workday and UKG Dimensions. This position ensures these assets are refreshed, validated, documented, and delivered reliably to operational leaders. The position requires strong technical proficiency - specifically advanced Excel skills, SQL development and code management experience, and exposure to scripting languages such as Python, R, or VBA. Beyond technical competency, the role must apply critical thinking, attention to detail, and a commitment to data quality to meet the operational standards of PCS and maintain trust with nurse directors, executive leadership, and finance partners. As a hybrid role with limited on-site requirements and standard business hours, this position offers an excellent opportunity for an analyst to develop deep expertise in healthcare operations while contributing directly to patient care. By joining PCS Finance & Analytics, the selected candidate will help advance MGH's mission and support one of the top hospital systems in the country. Job Summary Responsible for extracting knowledge and insights from data in order to investigate business/operational problems through a range of data preparation, modeling, analysis, and/or visualization techniques. Does this position require Patient Care? No Essential Functions * Collects, analyzes, and reports data to support decisions on day-to-day operations, strategic planning, and/or specific business performance issues. * Collates, models, interprets, and analyzes data. * Explains variances and trends in data. * Identifies and documents enhancements to modeling techniques. * Completes thorough quality assurance procedures, ensuring accuracy, reliability, trustworthiness, and validity of work. * Performs data validation of source-to-target data for data visuals and dashboards. Qualifications Education Bachelor's Degree Analysis required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Experience Experience working with data, preferably healthcare or financial data 2-3 years required Knowledge, Skills and Abilities * Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required. * Working knowledge of relational databases, SQL, Python, data visualization, and Business Intelligence tools such as Tableau or Power BI. * Knowledge and application of statistical analyses, including variance analysis and statistical significance, are preferred. * Project management skills and/or experience are a plus. * Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint. Additional Job Details (if applicable) Remote Type Hybrid Work Location 40 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Peripheral Brain Interaction Neuropsychiatric Center (PINC) at MGB/HMS seeks a highly motivated and talented Data Analyst interested in neuroscience, neuroimmunology, psychiatry, and bioinformatics. This position uniquely integrates psychiatric proteomics, neuroimaging, and clinical research, offering comprehensive training and mentorship ideal for individuals planning to pursue MD, PhD, or MD/PhD pathways. Eligible candidates will join PINC under the direction of Dr. Lauren Breithaupt, PhD. PINC is part of the broader Multidisciplinary Eating Disorders Research Collaborative (MEDRC), which will offer mentorship and collaborations with an interdisciplinary research team comprised of psychiatrists, psychologists, neuroscientists, cognitive scientists, endocrinologists, and radiologists that focus on understanding the biology and neurobiology of eating behavior. The objective is to improve detection and treatments for those with eating and weight-related disorders. Experience with eating disorders is not a requirement and successful candidates will have the opportunity to learn more about the diagnosis and treatment of eating disorders. Additionally, experience with structural neuroimaging data and machine learning models is expected, although, these two experiences can be independent. Qualifications The analyst will become an integral member of PINC. In their role, they will use state-of-the-art brain imaging techniques and targeted proteomics to explore the role of restrictive eating disorders on structural brain changes across the children, adolescents, and young adults. The individual will spend their research time working within the multidisciplinary team of the Psychiatric Neuroimaging Laboratory (PNL) at Brigham and Women's Hospital and MEDRC. This office is located at Assembly Row in Somerville, Massachusetts. This is an ideal position for those wanting to take apply their computational skills to clinically meaningful research, as individuals prepare for doctoral programs, such as clinical psychology, or medical school. Our team has a strong track record of mentoring junior colleagues who have gone on to pursue medical school or doctoral programs in clinical psychology, cognitive neuroscience, neuroscience, public health, and bioinformatics. Fostering diversity in the scientific research workforce is a key goal of the MEDRC. Thus, additional funding, support, and mentorship is available for individuals from a diverse background, including those from groups demonstrated to be underrepresented in the biomedical, behavioral, clinical, and social sciences. The successful candidate will engage with two complementary research areas: 1. Psychiatric omics and neuroimaging to explore brain changes associated with restrictive eating disorders such as Anorexia Nervosa (AN) and Atypical Anorexia Nervosa (AT-AN). The candidate may be involved in assisting with two on-going studies: I. HEART: Investigates amygdala-related neural mechanisms underlying restrictive eating behavior. Involves neuroimaging, biosample collection, and clinical assessments in individuals with and without AN. Tasks may include: * A. Pre-processing and organizing raw neuroimaging data from MRI scans. * B. Assisting in the refinement and maintenance of pipelines for analyzing structural and functional MRI data. * C. Cleaning and preparing imaging and clinical datasets for statistical and thematic analyses. II. REACT: Aims to determine whether estrogen replacement therapy improves cognitive flexibility and reward responsiveness in adolescents and young women with restrictive eating or excessive exercise. Tasks may include: * A. Cleaning, curating, and standardizing the longitudinal study dataset * B. Supporting the implementation of statistical models to assess treatment effects over time 2. Neuroimmune disorders, specifically PANS (Pediatric Acute-onset Neuropsychiatric Syndrome) and PANDAS (Pediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal Infections), using targeted proteomics and machine learning to identify disease-specific biomarkers. I. Neuroimmune disorders, including PANDAS and PANS, are proposed diagnoses illustrating a clinical picture of acute onset obsessive compulsive disorder (OCD) or restrictive eating with underlying immune dysregulation driving symptom onset. No biomarkers have been identified for PANS/PANDAS, leaving families and clinicians relying on symptom presentations that overlap with traditional OCD and restrictive eating disorders, which are more commonly diagnosed and may overshadow an underlying PANS/PANDAS diagnosis. As a result, novel treatments designed to target the potential behavioral symptom pathogenesis. (e.g., inflammation and/or infection) have not been explored or developed. As part of this project, the individual will work with the study team members to continue building on models that identify potential disease specific biomarkers for PANS/PANDAS using the largest and most comprehensive dataset of patients of PANS/PANDAS symptoms. II. Comparative Proteomic Analysis of Flare and Remission Phases in PANS and PANDAS. This expands on preliminary findings suggesting unique protein expression patterns for PANDAS, distinct from other disorders with overlapping symptoms. The candidate will participate in a follow-up study analyzing protein expression patterns in various states (flare vs. remission and control groups) using targeted proteomics and machine learning. Tasks will include: * A. Conducting comprehensive data normalization, batch effect corrections, and differential expression analyses. * B. Integrating and contextualizing results across flare, remission, and control datasets. Main Responsibilities: * Assist in the design and statistical analysis of studies exploring inflammation-associated proteins in OCD and PANS/PANDAS. * Perform targeted proteomics analysis and manage proteomic data, creating reproducible visualizations and summary statistics. * Apply advanced machine learning techniques to identify biomarkers and differentiate symptom states (i.e. flare vs. remission). * Analyze structural neuroimaging data (e.g., MRI) using established pipelines (Freesurfer, FSL, SPM) and BIDS imaging structure. * Prepare and manage datasets for publication, contribute to scientific manuscripts, collaborate on presentations at scientific conferences, and assist in the submission of future grant proposals and R01 applications. * Develop models for person-specific inflammation protein expression levels and contribute to diagnostic tool development. * Maintain and regularly update GitHub repositories ensuring transparency and reproducibility. * Participate in coordination research activities, including securing IRB submissions, finalizing study logistics, and coordinating with proteomic analysis providers. * Train and mentor incoming team members in statistical and proteomic analyses. Optional Training and Clinical Opportunities (Based on Interest): * Administer structured clinical interviews and diagnostic assessments, enriching your clinical experience. * Gain hands-on experience operating 7T MRI scanners, while becoming certified. * Receive training in research phlebotomy and assist with biological sample collection, including blood and cerebrospinal fluid. * Engage in direct patient interaction during study and clinical visits. * Deepen your understanding of eating disorders and neuropsychiatric conditions through mentorship from leading clinical psychologists and endocrine specialists. Qualifications: Please make sure to discuss qualifications in your cover letter and provide relevant examples in your sample code/GitHub. * Master's degree in Biostatistics, Statistics, Computational Neuroscience, Bioinformatics, or related fields preferred. Bachelor's Degree Analytics required or Bachelor's Degree Related Field of Study required * Proficiency with statistical software (e.g., R is required; Python, SAS, Stata) and machine learning platforms and techniques. * Familiarity or strong interest in proteomics data analysis is highly desirable. * Experience or interest in neuroimaging data analysis and familiarity with imaging data structure (BIDS). * Strong quantitative skills and experience applying statistical methods to biological and clinical data. * Excellent communication and teamwork abilities within multidisciplinary teams. * Independent and highly organized, capable of managing multiple projects and deadlines. What we Offer: * Robust mentorship and career development opportunities geared towards successful progression into doctoral and medical programs. * ·Collaborative and interdisciplinary environment actively fostering diversity, equity, and inclusion. * ·Meaningful contribution to cutting-edge clinical research with significant real-world impact. Application Process: Interested candidates should submit the following materials: * Cover Letter detailing your interest and suitability for the role * Curriculum Vitae or Resume * Contact information for two professional references * Code sample from a project you developed independently, accompanied by a brief description of the project's purpose and functionality. Submissions in any programming language are welcome, though R or Python is preferred. We look forward to welcoming individuals dedicated to making impactful scientific contributions through innovative research. Experience Data Analysis Experience 1-3 year preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $52,000.00 - $74,401.60/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The role works with EMPI Operations staff and entity and affiliate staff to address patient identity data integrity issues. The primary responsibility is to provide operational support in the management of patient identity. The position is also responsible for supporting maintenance of patient identity data integrity and assisting the unit in piecing together the patient identity story. Essential Functions * Manages paper chart retrieval and return process. * Performs paper record analysis and update electronic record with missing data. * Contact patients as needed, following strict protocols/policies and procedures to clarify, confirm, and obtain documentation for identity changes and duplicate record verification. * Manages EMPI emails, telephone calls, service tickets, and correspondence as required. * Receives, validates, and completes requests to mark a patient as deceased, updating the EPIC MPI and EMPI systems. * Compiles statistical data as needed for all entities participating in the EMPI and Epic MPI and identify trends and/or issues pertinent to the operations and integrity of the EMPI and Epic MPI database. * Provides feedback to users regarding data integrity errors, distributing communication regarding data integrity policies, procedures, tip sheets, and best practices. Qualifications High School Diploma or Equivalent required Experience Related experience in healthcare setting 2-3 years required Knowledge, Skills and Abilities * Strong analytical, investigational and problem-solving skills. * Highly effective interpersonal and communication skills. * Strong PC skills required. * Strong organizational skills. Additional Job Details (if applicable) * M-F 8 AM to 4:30 PM EST hours; (flexible when on site) * Hybrid role, 1x a week on site at:121 Inner Belt Rd, Somerville, MA 02143 Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Leads the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Also responsible for managing several concurrent projects or initiatives related to the application and its end user. Essential Functions-Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. * Offers recommendations for improvements in data collection, workflow, or other processes when possible. * Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding. * Develops test plans and performs related software quality assurance tasks. * Designs the training curriculum for the software's user community. * Leads the development of end user documentation. * Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues. Qualifications Education Bachelor's Degree Information Systems preferred Can this role accept experience in lieu of a degree? Yes Experience experience in the development, support or operation of software applications, preferably in a healthcare setting 5-7 years required Knowledge, Skills and Abilities * Experience with the development, support, or operation of software applications in a healthcare setting. * Knowledge of the workflows and operations supported by the software application(s). * Strong oral and written communication skills. * Demonstrated analytic and problem-solving skills. * Strong interpersonal skills to effectively communicate with both technical and non-technical staff. * Knowledge of Microsoft Office 365 and other popular office productivity solutions. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 100 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Senior Epic Business Analyst - SER/Cadence will serve as a key member of the IS Epic Cadence team, with primary responsibility for supporting, troubleshooting and optimizing Epic's SER (Epic's provider and resource scheduling profiles) issues and advising on key workflows. This role is within the Cadence team and will provide cross-coverage with Scheduling support and training. The Sr. Analyst collaborates closely with operational stakeholders to translate business needs into scalable Epic solutions and ensures ongoing system reliability and performance. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Submits and resolves issues in accordance with DFCI issue management processes + Serves as the liaison to PeC for supported business area and participates in PeC BA meetings + The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. + Use higher level of experience and the grasp of the "big picture" to handle more complex tasks + Provides guidance/training to the Associate Business Analyst + Recommends decisions / solutions to team and Business Analyst Manager to present to PeC + Participates in vendor and user conferences as directed + Participate in developing and managing project plans for new applications and/or major upgrades/enhancements + Plan and conduct user acceptance testing of complex functionality, upgrades and fixes + Assist in the guidance/training of Associate and Business Analysts + Research, coordinate and complete special projects as necessary + Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas + Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used + Provide backup support as necessary for key business operational responsibilities + Manages implementation of decisions / solutions with team + Support Credentialed Training activities as needed + Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience + Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. + Working knowledge of PC applications, e.g. Microsoft Office, Visio + Solid understanding of workflows relevant to the business team being supported + Must have experience in developing and integrating business processes. + Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Senior Epic Business Analyst - SER/Cadence will serve as a key member of the IS Epic Cadence team, with primary responsibility for supporting, troubleshooting and optimizing Epic's SER (Epic's provider and resource scheduling profiles) issues and advising on key workflows. This role is within the Cadence team and will provide cross-coverage with Scheduling support and training. The Sr. Analyst collaborates closely with operational stakeholders to translate business needs into scalable Epic solutions and ensures ongoing system reliability and performance. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Submits and resolves issues in accordance with DFCI issue management processes * Serves as the liaison to PeC for supported business area and participates in PeC BA meetings * The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. * Use higher level of experience and the grasp of the "big picture" to handle more complex tasks * Provides guidance/training to the Associate Business Analyst * Recommends decisions / solutions to team and Business Analyst Manager to present to PeC * Participates in vendor and user conferences as directed * Participate in developing and managing project plans for new applications and/or major upgrades/enhancements * Plan and conduct user acceptance testing of complex functionality, upgrades and fixes * Assist in the guidance/training of Associate and Business Analysts * Research, coordinate and complete special projects as necessary * Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas * Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used * Provide backup support as necessary for key business operational responsibilities * Manages implementation of decisions / solutions with team * Support Credentialed Training activities as needed Qualifications * Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience * Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. * Working knowledge of PC applications, e.g. Microsoft Office, Visio * Solid understanding of workflows relevant to the business team being supported * Must have experience in developing and integrating business processes. * Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Submits and resolves issues in accordance with DFCI issue management processes * Serves as the liaison to PeC for supported business area and participates in PeC BA meetings * The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. * Use higher level of experience and the grasp of the "big picture" to handle more complex tasks * Provides guidance/training to the Associate Business Analyst * Recommends decisions / solutions to team and Business Analyst Manager to present to PeC * Participates in vendor and user conferences as directed * Participate in developing and managing project plans for new applications and/or major upgrades/enhancements * Plan and conduct user acceptance testing of complex functionality, upgrades and fixes * Assist in the guidance/training of Associate and Business Analysts * Research, coordinate and complete special projects as necessary * Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas * Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used * Provide backup support as necessary for key business operational responsibilities * Manages implementation of decisions / solutions with team * Support Credentialed Training activities as needed Qualifications * Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience * Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. * Working knowledge of PC applications, e.g. Microsoft Office, Visio * Solid understanding of workflows relevant to the business team being supported * Must have experience in developing and integrating business processes. * Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the direction of the Manager of Clinical Reporting and BI, Responsible for designing and implementing data analysis and reporting solutions to meet the data and reporting needs of the enterprise's clinical department. Work closely with customers from clinical department and population health management to identify and maximize opportunities to utilize Epic Payer Platform and underlying data structures namely Clarity and Caboodle and Epic Cogito dashboards to improve business processes, quality and regulatory reporting. Essential Functions Designs, develops and supports high-quality dashboard visualizations which provide a consistent user experience and highlight key data elements determined by stakeholders Take part in the iterative process of designing , developing, refining, and testing dashboards and reports with a special focus on clinical reports. Work with stakeholders to identify data needs, develop data models, and build and maintain reporting systems. Responsible for ensuring that data is accurate, timely, and accessible to support business decisions and improve outcomes Offer best practices in distributing content via PowerBI and Epic reporting tools Interpret the business needs of the key stakeholders and develop actionable and accessible dashboards and reports, leveraging data visualization tools e.g. PowerBI Retrieve, organize, and manipulate data from the Enterprise Data Warehouse, Epic's Clarity database and other databases. This will require programming (SQL or similar) to prepare data for reporting and analysis. Responsible for completing thorough quality assurance procedures ensuring accuracy, reliability, and validity of work Build strong customer relationships and deliver solutions that meet customer expectations; establish and maintain effective customer relationships - both internal as well as external Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree Information Systems preferred Epic Certification or Accreditation in Reporting Modules, preferably Cogito, Clarity and Caboodle Data Model Required experience designing reports and dashboards using PowerBI and other data visualization tools 2-3 years required Required experience with programming languages and/or statistical software including SQL and SSIS 2-3 years required Preferred experience with programming languages and/or statistical software including SAS, Python, SSRS, or R 2-3 years preferred Two or more years of progressive, post baccalaureate experience in a professional healthcare setting, working with business users in developing analytical solutions to meet clinical and operational/ business needs 2-3 years preferred Prior experience with Epic's Cogito suite 1-2 years preferred Prior experience building reports using Epic's reporting tools, including Radar, Reporting Workbench and SlicerDicer 1-2 years preferred Knowledge, Skills and Abilities Ability to function effectively and independently in a fast-paced environment, organize and prioritize work independently, and meet tight deadlines. Ability to interpret and document regulatory and business reporting requirements Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization. Practical problem-solving abilities, i.e. the ability to formulate hypotheses and test options. Strong visualization and usability design skills. Intermediate programming language and/or statistical software skills (SQL, SAS, Python, SSIS, SSRS or R) Ability to build reports using Epic reporting tools such as Radar, Reporting Workbench and SliceDicer. Additional Job Details (if applicable) Working Conditions While this position is designated as Remote, all employees, including those classified as Remote, may be required to attend meetings, trainings, or other necessary functions onsite at a Mass General Brigham location on an as-needed basis. Reasonable notice will be provided for any required in-person attendance. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Do you love solving problems, finding patterns in data, and turning insights into action? We're looking for an Application Analyst who's ready to drive real change across our IT service landscape. In this role, you'll blend technical curiosity with process improvement skills to strengthen how we manage Major Incidents, Problem Management, and Vendor performance. You'll be the go-to person for uncovering insights - building sleek, data-driven dashboards in Tableau, Power BI, or ServiceNow Platform Analytics that help leaders make smarter, faster decisions. You'll also take a leading role in our Problem Management process, preparing for our high-visibility Service Forum, where senior leaders review major incidents, document lessons learned, and shape new initiatives that drive continuous improvement. This role is perfect for someone who enjoys working across teams, connecting data with strategy, and using technology to make IT services stronger, faster, and smarter. If you're passionate about process excellence, analytics, and making an impact that gets noticed - we'd love to meet you. Qualifications Knowledge, Skills and Abilities * Support process improvement initiatives across core ITIL processes, including Major Incident Management, Problem Management, and Vendor Management, to enhance operational efficiency and service quality. * Lead and coordinate the Problem Management function, ensuring effective root cause analysis, documentation of lessons learned, and tracking of corrective actions. * Prepare materials, data insights, and summaries for the Service Forum, a senior leadership meeting focused on reviewing Major Incidents, lessons learned, and improvement opportunities. * Facilitate the demand intake process by capturing new initiatives and ensuring proper documentation, prioritization, and alignment with business goals. * Design, build, and maintain interactive dashboards and reports using Tableau, Power BI, or ServiceNow Performance Analytics to provide visibility into key IT service metrics and trends. * Analyze incident and problem data to identify patterns, recurring issues, and opportunities for proactive improvements. * Collaborate with cross-functional teams, including IT Operations, Application Support, and Vendor Management, to ensure accurate data collection and consistent process execution. * Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for ITIL processes, highlighting performance insights and improvement recommendations. * Maintain up-to-date documentation for ITIL processes, governance materials, and dashboards to ensure alignment with compliance and audit requirements. * Act as a subject matter expert (SME) for analytics within IT Service Management, promoting data-driven decision-making and continuous improvement practices. * Ability to document workflows and business processes. Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Related IT experience, ideally in healthcare IT environment 0-1 year required * Strong interpersonal skills to effectively communicate with both technical and non-technical staff. * Problem-solving skills. * Knowledge of Microsoft Office 365, Tableau, Power BI, ServiceNow and other popular office productivity solutions. Additional Job Details (if applicable) Working Model * Hybrid with onsite required * Candidate must be flexible for weekly or monthly business needs * M-F ET business hours required * On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. * Teams video is required and must be accessed using MGB-provided equipment. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $61,609.60 - $88,004.80/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Business Intelligence Analyst is responsible for delivering high quality analytics and visualization solutions with minimal supervision, on time and aligned to business needs. The analyst will translate complex questions into actionable insights by leveraging an enterprise analytics framework, robust data infrastructure, and a consistent operating model. Depending on skills and career goals, the role will span business consulting and visualization, technical data design and analysis, or both. This position will initially focus on oncology and inpatient service areas associated with the Future Cancer Hospital program, including the clinical and operational transition of services. Key domains include inpatient mortality analytics, inpatient consult services, psychosocial services integration, and planning for new inpatient service lines (rehabilitation medicine and interventional pain management). Broader business areas supported may include Advance Care Planning, Supportive Oncology models of care and clinical operations. This position will work closely with the Program Manager in the Department of Supportive Oncology. **PRIMARY DUTIES AND RESPONSIBILITIES:** 1. Work on multiple (1-2) projects simultaneously, ideally supporting a single business stakeholder group 2. Collaborate with manager and business leaders to identify the high‑level business need, develop the project charter, and define scope and success criteria. 3. Lead or co‑lead business requirements gathering and documentation, including metric definitions and data validation rules. 4. Identify data source(s) and develop technical data design requirements, including data lineage and transformation logic. 5. Develop wireframes and leverage BI tools (e.g., Tableau) to craft fit for purpose visualizations and dashboards. 6. Write SQL to develop governed data sources and analytic datasets; contribute to data modeling and optimization as needed. 7. Collaborate with internal teams for QA, UAT, and production release; ensure accuracy, reliability, and usability of analytic assets. 8. Contribute to the development of reusable analytic assets, standardized metrics, and data models that can be used institute‑wide. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL and BI tools (e.g., Tableau). + Familiarity with Epic data (Clarity/Caboodle), inpatient workflows, and oncology/Advance Care Planning (ACP) data capture preferred. + Understanding of healthcare quality and operational metrics (mortality, length of stay (LOS), utilization, discharge disposition, hospice referrals, readmissions, consult volumes) preferred. + Ability to define and operationalize complex clinical metrics + Able to set appropriate expectations, present results, and communicate clearly in writing and verbally with supervisory oversight. + Strong interpersonal skills to effectively interact with clinicians, operations leaders, and technical teams across institutions. + Strong analytical, organizational, and time management skills; excellent attention to detail and accuracy. + Curious and motivated learner; comfortable iterating with stakeholders and working in ambiguous environments. + Preferred: experience with data quality assessment, basic statistical methods, and version control/collaboration tools. **MINIMUM JOB QUALIFICATIONS:** Minimum Education: Bachelor's degree in a STEM field required. Minimum Experience: + 1 year of experience or a Master's degree in a STEM field. + Tableau and Epic Clarity data model experience preferred. + Healthcare analytics experience (quality, inpatient operations, or oncology) preferred. License/Certification/Registration: Tableau certification required within 6 months of hire. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $81,600 - $92,300 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Business Intelligence Analyst is responsible for delivering high quality analytics and visualization solutions with minimal supervision, on time and aligned to business needs. The analyst will translate complex questions into actionable insights by leveraging an enterprise analytics framework, robust data infrastructure, and a consistent operating model. Depending on skills and career goals, the role will span business consulting and visualization, technical data design and analysis, or both. This position will initially focus on oncology and inpatient service areas associated with the Future Cancer Hospital program, including the clinical and operational transition of services. Key domains include inpatient mortality analytics, inpatient consult services, psychosocial services integration, and planning for new inpatient service lines (rehabilitation medicine and interventional pain management). Broader business areas supported may include Advance Care Planning, Supportive Oncology models of care and clinical operations. This position will work closely with the Program Manager in the Department of Supportive Oncology. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES: Work on multiple (1-2) projects simultaneously, ideally supporting a single business stakeholder group Collaborate with manager and business leaders to identify the high‑level business need, develop the project charter, and define scope and success criteria. Lead or co‑lead business requirements gathering and documentation, including metric definitions and data validation rules. Identify data source(s) and develop technical data design requirements, including data lineage and transformation logic. Develop wireframes and leverage BI tools (e.g., Tableau) to craft fit for purpose visualizations and dashboards. Write SQL to develop governed data sources and analytic datasets; contribute to data modeling and optimization as needed. Collaborate with internal teams for QA, UAT, and production release; ensure accuracy, reliability, and usability of analytic assets. Contribute to the development of reusable analytic assets, standardized metrics, and data models that can be used institute‑wide. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Proficient with SQL and BI tools (e.g., Tableau). * Familiarity with Epic data (Clarity/Caboodle), inpatient workflows, and oncology/Advance Care Planning (ACP) data capture preferred. * Understanding of healthcare quality and operational metrics (mortality, length of stay (LOS), utilization, discharge disposition, hospice referrals, readmissions, consult volumes) preferred. * Ability to define and operationalize complex clinical metrics * Able to set appropriate expectations, present results, and communicate clearly in writing and verbally with supervisory oversight. * Strong interpersonal skills to effectively interact with clinicians, operations leaders, and technical teams across institutions. * Strong analytical, organizational, and time management skills; excellent attention to detail and accuracy. * Curious and motivated learner; comfortable iterating with stakeholders and working in ambiguous environments. * Preferred: experience with data quality assessment, basic statistical methods, and version control/collaboration tools. Qualifications MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor's degree in a STEM field required. Minimum Experience: * 1 year of experience or a Master's degree in a STEM field. * Tableau and Epic Clarity data model experience preferred. * Healthcare analytics experience (quality, inpatient operations, or oncology) preferred. License/Certification/Registration: Tableau certification required within 6 months of hire. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $81,600 - $92,300 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Senior IT Epic Analyst for Revenue Cycle Reporting plays a key role in supporting the organization's financial and operational goals through the development, optimization, and maintenance of Epic revenue cycle reporting solutions. This individual will serve as a subject matter expert in Epic reporting tools, collaborating with revenue cycle, finance, and IT stakeholders to deliver accurate, actionable insights. The Sr. Analyst ensures reporting solutions aligning with business requirements, regulatory standards, and organizational strategy, while mentoring junior analysts and leading complex projects. Key Responsibilities: * Lead the design, development, testing, and deployment of Epic-based revenue cycle reports and dashboards (Clarity, Caboodle, Reporting Workbench, Radar, SlicerDicer). * Partner with revenue cycle, finance, and operational leaders to understand reporting needs and deliver insights that support billing, collections, coding, compliance, and reimbursement. * Ensure accuracy, timeliness, and data integrity across all reports and analytics solutions. * Translate business requirements into technical specifications and develop reporting solutions to improve revenue cycle efficiency and outcomes. * Maintain Epic certifications relevant to Revenue Cycle and Reporting; stay up to date on system upgrades and new functionality. * Provide advanced troubleshooting and root cause analysis for reporting issues. * Support ad hoc data requests, performance metrics, and regulatory/compliance reporting needs. * Lead or participate in projects involving revenue cycle optimization, process improvement, and system enhancement. * Mentor and provide guidance to junior analysts in reporting tools, data interpretation, and best practices. * Collaborate with IT, finance, compliance, and clinical teams to ensure cross-functional alignment on reporting standards and governance. Qualifications: * Bachelor's degree in information systems, Computer Science, Healthcare Administration, Finance, or related field (master's preferred). * 5+ years of Epic reporting experience with emphasis on revenue cycle modules. * Strong SQL development skills and experience with data warehouses and BI tools. * Deep understanding of healthcare revenue cycle workflows, KPIs, and regulatory requirements. * Experience leading projects, gathering requirements, and working directly with stakeholders at all organizational levels. * Strong analytical, problem-solving, and communication skills. * Ability to work independently while managing multiple priorities in a fast-paced environment. Epic Certifications - Required: * Epic Clarity Data Model - Revenue Cycle (e.g., Resolute Professional Billing, Resolute Hospital Billing, Tapestry, Cadence) * Epic Clarity (Advanced) * Epic Caboodle * Epic Reporting Workbench * Epic Cogito Preferred Skills: * Experience with visualization tools (Tableau, Power BI, Qlik). * Prior experience mentoring or leading other analysts * Familiarity with healthcare financial reporting, payer reimbursement models, and compliance reporting. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Key Responsibilities: * Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas. * Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions. * Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support. * Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing. * Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations. * Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance. * Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings. Minimum Qualifications Education: * Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree. Experience: * 3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds. * Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically. Licensure/ Certifications: * Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.