Business Analyst/Project Manager jobs at Dana-Farber Cancer Institute

The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research system operations program. They will collaborate in re-engineering and developing new business processes to support DF/HCC's need for automation and process development for new clinical trials management initiatives and basic science. The Business Analyst will support day-to-day usage of RIO applications and be responsible for providing education on system workflows and functionality. The incumbent must be able to create and maintain healthy working relationships with end users, DF/HCC, and site leadership. They will serve as a mentor and resource for junior staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES: * Provide exceptional customer support to DF/HCC stakeholders, including study teams, clinicians, Office of Data Quality, Office for Human Research Studies, Grants & Contracts, Mass General Brigham eCare and others by either resolving issues or facilitating connection with appropriate resources. * Build protocol treatment arms and calendars in the clinical trial management systems. * Gather, analyze, and assimilate documents required to build calendars and treatment arms. * Collaborate with study teams and clinical staff. * Identify obstacles encountered during the build process; communicate and develop acceptable resolutions to such obstacles. * Understand various software systems and the interdependencies between them to guide treatment arm and calendar creation. * Educate study team members on how subject enrollment, treatment arms, and calendars work. * Responsible for business requirements gathering, workflow analysis, definition, and documentation of system requirements for the many clinical research business processes involved for each of the DF/HCC institutions as they relate to the various clinical trial systems, biobanking and basic research systems. * Collaborate on the design and implementation of system and workflow solutions for clinical trials management, biobanking, electronic data capture, protocol review and monitoring, grant development, intellectual property, and other systems supported by RIO. * Serve as an exemplary representative of RIO. Responsible for maintaining on-going communication. Feedback and follow-through with customers/peers is essential. * Function as the analyst subject matter expert for assigned applications supported by RIO. * Successfully build and maintain vendor relationships. * Effectively balance the needs of the Dana-Farber/Harvard Cancer Center amongst various stakeholders * Manage medium to large sized projects from inception to completion (team communication, timelines, signoffs, scope changes, etc.) * Follow project management lifecycle in accordance with DFCI, DF/HCC, Mass General Brigham, and group specific standards. * Learn and utilize new products and tools, as appropriate, to successfully complete work assignments. * Elicit and document functional requirements for on-going implementation projects; Evaluate processes, propose improvements, and educate user base. * Document daily activities, progress, and workload metrics * Develop training materials such as content for eLearning and other end-user documentation for assigned applications. * Continually innovate based on industry trends and facilitate networking with outside institutions. * Actively participate in and support team culture. * Utilize Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors. * Perform other related duties as assigned and/or needed. * Participate in 24/7 on-call rotation for resolution of patient care critical issues. SUPERVISORY RESPONSIBILITIES: * None SPECIAL WORKING CONDITIONS: * No patient contact * Standard office environment * Periodic on-site work may be required at supervisor discretion. * May require local travel to hospital sites, located on and off DFCI main campus. * Other travel may be required to attend meetings, training, and professional development sessions. * As projects and priorities dictate, must be available to work non-standard business hours, such as evenings, nights, weekends and holidays when necessary. Qualifications MINIMUM JOB QUALIFICATIONS: Minimum Education: * Bachelor's degree required. Concentration in Information Technology, Bioinformatics, Biology, Computer Science, Business, Basic Sciences or other relevant healthcare or life sciences field preferred. * Extensive relevant experience may substitute required degree. Minimum Experience: * 5+ years of direct analytical experience in a customer facing role or experience in either clinical research, basic research or administrative functions to support research. * Experience in collaborating with cross-functional teams of five or more indirect resources (clinical, technical, administrative), including directing the work of user and business representatives within workgroups. * Experience with successful implementation of enterprise applications. * Strong project management skills; formal business analyst training a plus. * Proficient in complete MS Office suite, including Outlook, Word, Excel, and PowerPoint. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Attention to detail, customer service orientation, and proven ability to perform work accurately and efficiently. * Ability to be flexible, versatile, and adaptable in activities conducted in a multi-site environment. * Ability and willingness to contribute to and foster a team culture where all are encouraged and willing to share information accurately. * Able to self-manage and assume ownership for support tasks and project work. * Ability to work independently and within a team. * Ability to work and maintain focus within a complex work environment with shifting and competing priorities. * Ability to work in a fast-paced environment, working on multiple concurrent, inter-related subprojects. * Ability to work effectively with all levels of executives, administrators, researchers, and technical IT staff. * Ability to learn new tools and utilities rapidly. * Excellent communication skills - both oral and written. * Ability to negotiate and communicate with all levels of staff. * Excellent organizational and analytic skills, with the proven ability to multi-task, troubleshoot, and prioritize work. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $96,900 - $111,000 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities and much more. The Sr. Business Analyst will play an important role in understanding cross-functional stakeholder needs, facilitating the negotiation of requirements amongst these stakeholders, identifying the current- and future-state business processes and systems, helping the business stakeholders envision the future and how their work will need to change to support the future, creating, analyzing and validating detailed functional specifications, facilitating design sessions with the development team to define the solution and delivering elements of systems design, including data migration rules, business rules, wireframes or other detailed deliverables. A Sr. Business Analyst will have 4-6 years of practical experience as an analyst, with repeated practice performing business analysis in various complex situations or comparable working experience. A Sr. Business Analyst will know which techniques to use, influence the desired outcome on a project, assess and manage risk, and define change strategy. A person in this role works independently and may plan, supervise, or lead the work of others on large projects and work efforts. Essential Functions * Possess leadership aptitude, critical thinking, and problem-solving proficiency. * Have strong business domain knowledge and the ability to assess and manage risk and define change strategy accordingly. * Collaborates with key business partners to support business operations and understand how current and future business processes and systems enhancements may improve business processes and productivity. * Elicits, gathers, creates, and documents business requirements in the project lifecycle. * Identifies, defines, and documents new business process workflows using industry-standard analysis approaches. * Manages requirements and documentation needs for complex projects and programs. * Develops business needs analysis documentation for project and development teams and participates in various data and requirement analysis stages as part of the project lifecycle. * Works closely with cross-functional teams to ensure coordination of efforts, timing, priority, and impact on assigned projects. * Collaborates with Mass General Brigham Health Plan stakeholders, vendors, and/or consultants to ensure timely, cost-effective project delivery. * Works within project deadlines and schedules and manages multiple competing priorities. * Communicates effectively with end-users to convey schedules, dates, priorities, business needs, and project-related information; escalates issues as needed. * Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. * Holds self and others accountable to meet commitments. * Persists in accomplishing objectives to achieve results despite any obstacles or setbacks that arise consistently. * Builds strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization. * Other duties as assigned with or without accommodation. Qualifications Education * Bachelor's degree required; experience can be substituted in lieu of a degree Licenses and Certification * Professional Business Analyst certification preferred Experience * At least 5-7 years of experience in the development, support or operation of software applications, preferably in a healthcare setting * At least 2-3 years of experience with project management, leading small project teams, and projects preferred * At least 4-6 years of working experience as a Business Analyst in the health insurance field highly preferred * Experience working in Medicare, Medicaid, Duals, and Commercial lines of business preferred * Healthcare domain knowledge, Claims Processing, Financial Systems, and/or Healthcare Information Technology experience preferred * Microsoft Office Suite and analysis tools (Visio, Word, Excel, and SharePoint) preferred * Strong understanding of industry-standard Business Analysis techniques preferred * Comprehensive working knowledge of the System Development Life Cycle (SDLC) preferred * Strong processes and data analysis skills preferred * Ability to gather, analyze, and document requirements from business users and relay information to project teams for systems and/or business process development preferred * Experience creating workflows, user stories, and post-production support documentation preferred * Ability to conduct impact assessments of new requirements on an existing business process preferred Additional Job Details (if applicable) Working Conditions * This is a remote role that can be done from most US states * Remote employee must work from a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment. The interview process will also require Teams Video access. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research system operations program. They will collaborate in re-engineering and developing new business processes to support DF/HCC's need for automation and process development for new clinical trials management initiatives and basic science. The Business Analyst will support day-to-day usage of RIO applications and be responsible for providing education on system workflows and functionality. The incumbent must be able to create and maintain healthy working relationships with end users, DF/HCC, and site leadership. They will serve as a mentor and resource for junior staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **PRIMARY DUTIES AND RESPONSIBILITIES:** + Provide exceptional customer support to DF/HCC stakeholders, including study teams, clinicians, Office of Data Quality, Office for Human Research Studies, Grants & Contracts, Mass General Brigham eCare and others by either resolving issues or facilitating connection with appropriate resources. + Build protocol treatment arms and calendars in the clinical trial management systems. + Gather, analyze, and assimilate documents required to build calendars and treatment arms. + Collaborate with study teams and clinical staff. + Identify obstacles encountered during the build process; communicate and develop acceptable resolutions to such obstacles. + Understand various software systems and the interdependencies between them to guide treatment arm and calendar creation. + Educate study team members on how subject enrollment, treatment arms, and calendars work. + Responsible for business requirements gathering, workflow analysis, definition, and documentation of system requirements for the many clinical research business processes involved for each of the DF/HCC institutions as they relate to the various clinical trial systems, biobanking and basic research systems. + Collaborate on the design and implementation of system and workflow solutions for clinical trials management, biobanking, electronic data capture, protocol review and monitoring, grant development, intellectual property, and other systems supported by RIO. + Serve as an exemplary representative of RIO. Responsible for maintaining on-going communication. Feedback and follow-through with customers/peers is essential. + Function as the analyst subject matter expert for assigned applications supported by RIO. + Successfully build and maintain vendor relationships. + Effectively balance the needs of the Dana-Farber/Harvard Cancer Center amongst various stakeholders + Manage medium to large sized projects from inception to completion (team communication, timelines, signoffs, scope changes, etc.) + Follow project management lifecycle in accordance with DFCI, DF/HCC, Mass General Brigham, and group specific standards. + Learn and utilize new products and tools, as appropriate, to successfully complete work assignments. + Elicit and document functional requirements for on-going implementation projects; Evaluate processes, propose improvements, and educate user base. + Document daily activities, progress, and workload metrics + Develop training materials such as content for eLearning and other end-user documentation for assigned applications. + Continually innovate based on industry trends and facilitate networking with outside institutions. + Actively participate in and support team culture. + Utilize Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors. + Perform other related duties as assigned and/or needed. + Participate in 24/7 on-call rotation for resolution of patient care critical issues. **SUPERVISORY RESPONSIBILITIES:** + None **SPECIAL WORKING CONDITIONS:** + No patient contact + Standard office environment + Periodic on-site work may be required at supervisor discretion. + May require local travel to hospital sites, located on and off DFCI main campus. + Other travel may be required to attend meetings, training, and professional development sessions. + As projects and priorities dictate, must be available to work non-standard business hours, such as evenings, nights, weekends and holidays when necessary. **MINIMUM JOB QUALIFICATIONS:** Minimum Education: + Bachelor's degree required. Concentration in Information Technology, Bioinformatics, Biology, Computer Science, Business, Basic Sciences or other relevant healthcare or life sciences field preferred. + Extensive relevant experience may substitute required degree. Minimum Experience: + 5+ years of direct analytical experience in a customer facing role or experience in either clinical research, basic research or administrative functions to support research. + Experience in collaborating with cross-functional teams of five or more indirect resources (clinical, technical, administrative), including directing the work of user and business representatives within workgroups. + Experience with successful implementation of enterprise applications. + Strong project management skills; formal business analyst training a plus. + Proficient in complete MS Office suite, including Outlook, Word, Excel, and PowerPoint. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately and efficiently. + Ability to be flexible, versatile, and adaptable in activities conducted in a multi-site environment. + Ability and willingness to contribute to and foster a team culture where all are encouraged and willing to share information accurately. + Able to self-manage and assume ownership for support tasks and project work. + Ability to work independently and within a team. + Ability to work and maintain focus within a complex work environment with shifting and competing priorities. + Ability to work in a fast-paced environment, working on multiple concurrent, inter-related subprojects. + Ability to work effectively with all levels of executives, administrators, researchers, and technical IT staff. + Ability to learn new tools and utilities rapidly. + Excellent communication skills - both oral and written. + Ability to negotiate and communicate with all levels of staff. + Excellent organizational and analytic skills, with the proven ability to multi-task, troubleshoot, and prioritize work. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $96,900 - $111,000 _At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we._ _If working in this kind of organization inspires you, we encourage you to apply._ _Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law._ **EEOC Poster**

The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Submits and resolves issues in accordance with DFCI issue management processes + Serves as the liaison to PeC for supported business area and participates in PeC BA meetings + The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. + Use higher level of experience and the grasp of the "big picture" to handle more complex tasks + Provides guidance/training to the Associate Business Analyst + Recommends decisions / solutions to team and Business Analyst Manager to present to PeC + Participates in vendor and user conferences as directed + Participate in developing and managing project plans for new applications and/or major upgrades/enhancements + Plan and conduct user acceptance testing of complex functionality, upgrades and fixes + Assist in the guidance/training of Associate and Business Analysts + Research, coordinate and complete special projects as necessary + Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas + Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used + Provide backup support as necessary for key business operational responsibilities + Manages implementation of decisions / solutions with team + Support Credentialed Training activities as needed + Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience + Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. + Working knowledge of PC applications, e.g. Microsoft Office, Visio + Solid understanding of workflows relevant to the business team being supported + Must have experience in developing and integrating business processes. + Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Senior Epic Business Analyst - SER/Cadence will serve as a key member of the IS Epic Cadence team, with primary responsibility for supporting, troubleshooting and optimizing Epic's SER (Epic's provider and resource scheduling profiles) issues and advising on key workflows. This role is within the Cadence team and will provide cross-coverage with Scheduling support and training. The Sr. Analyst collaborates closely with operational stakeholders to translate business needs into scalable Epic solutions and ensures ongoing system reliability and performance. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Submits and resolves issues in accordance with DFCI issue management processes + Serves as the liaison to PeC for supported business area and participates in PeC BA meetings + The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. + Use higher level of experience and the grasp of the "big picture" to handle more complex tasks + Provides guidance/training to the Associate Business Analyst + Recommends decisions / solutions to team and Business Analyst Manager to present to PeC + Participates in vendor and user conferences as directed + Participate in developing and managing project plans for new applications and/or major upgrades/enhancements + Plan and conduct user acceptance testing of complex functionality, upgrades and fixes + Assist in the guidance/training of Associate and Business Analysts + Research, coordinate and complete special projects as necessary + Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas + Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used + Provide backup support as necessary for key business operational responsibilities + Manages implementation of decisions / solutions with team + Support Credentialed Training activities as needed + Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience + Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. + Working knowledge of PC applications, e.g. Microsoft Office, Visio + Solid understanding of workflows relevant to the business team being supported + Must have experience in developing and integrating business processes. + Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Senior Epic Business Analyst - SER/Cadence will serve as a key member of the IS Epic Cadence team, with primary responsibility for supporting, troubleshooting and optimizing Epic's SER (Epic's provider and resource scheduling profiles) issues and advising on key workflows. This role is within the Cadence team and will provide cross-coverage with Scheduling support and training. The Sr. Analyst collaborates closely with operational stakeholders to translate business needs into scalable Epic solutions and ensures ongoing system reliability and performance. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Submits and resolves issues in accordance with DFCI issue management processes * Serves as the liaison to PeC for supported business area and participates in PeC BA meetings * The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. * Use higher level of experience and the grasp of the "big picture" to handle more complex tasks * Provides guidance/training to the Associate Business Analyst * Recommends decisions / solutions to team and Business Analyst Manager to present to PeC * Participates in vendor and user conferences as directed * Participate in developing and managing project plans for new applications and/or major upgrades/enhancements * Plan and conduct user acceptance testing of complex functionality, upgrades and fixes * Assist in the guidance/training of Associate and Business Analysts * Research, coordinate and complete special projects as necessary * Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas * Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used * Provide backup support as necessary for key business operational responsibilities * Manages implementation of decisions / solutions with team * Support Credentialed Training activities as needed Qualifications * Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience * Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. * Working knowledge of PC applications, e.g. Microsoft Office, Visio * Solid understanding of workflows relevant to the business team being supported * Must have experience in developing and integrating business processes. * Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Submits and resolves issues in accordance with DFCI issue management processes * Serves as the liaison to PeC for supported business area and participates in PeC BA meetings * The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. * Use higher level of experience and the grasp of the "big picture" to handle more complex tasks * Provides guidance/training to the Associate Business Analyst * Recommends decisions / solutions to team and Business Analyst Manager to present to PeC * Participates in vendor and user conferences as directed * Participate in developing and managing project plans for new applications and/or major upgrades/enhancements * Plan and conduct user acceptance testing of complex functionality, upgrades and fixes * Assist in the guidance/training of Associate and Business Analysts * Research, coordinate and complete special projects as necessary * Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas * Maintain and promote "best practices" procedures, which follow the business unit's framework, that guide how applications are supported, configured, upgraded, tested and used * Provide backup support as necessary for key business operational responsibilities * Manages implementation of decisions / solutions with team * Support Credentialed Training activities as needed Qualifications * Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience * Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems. * Working knowledge of PC applications, e.g. Microsoft Office, Visio * Solid understanding of workflows relevant to the business team being supported * Must have experience in developing and integrating business processes. * Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $91,900 - $119,500 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Senior Epic Analyst - Beacon is primarily responsible for protocol build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements. Principal Duties and Responsibilities: * Lead protocol build in Epic Beacon, including treatment plans, orders, and clinical workflows. (Protocols experience required) * Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows. * Configure, maintain, and support Epic Beacon workflows. * Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality. * Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed. * Develop and maintain documentation, including workflow diagrams, build guides, and support materials. * Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes. * Support ongoing training and education for clinical staff related to Beacon functionality. * Participate in system upgrades, go-live activities, and optimization projects. * Provide tier-two support and serve as a subject matter expert for Beacon users. Minimum Qualifications: * Bachelor's degree or equivalent experience in healthcare, IT, or related field. * 5 years of experience directly involved in Epic application support performing builds in the targeted application(s). * Demonstrated experience with protocol management/build in oncology or complex clinical workflows. * Strong problem-solving, analytical, and communication skills. * Ability to collaborate effectively with clinical, operational, and IT teams. Preferred Qualifications: * Experience working in a hospital or academic medical center environment. * Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support. * Experience with Epic upgrades, testing, and optimization projects. * Understanding of Willow medication build or prior Willow experience Certifications: Epic Beacon - Required The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

**The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, resource allocation, and process improvement. Ongoing projects encompass market analyses from claims, referral tracking, and performance measurement for strategic initiatives, all of which are delivered as decision-grade reports and executive summaries for operating and strategy reviews.** The Enterprise Data & Analytics (ED&A) team is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. Given access to an extraordinary range of healthcare data (including medical and pharmacy claims, enrollment, EMR, scheduling, billing, referral and laboratory results), the ED&A team is relied upon to drive the transformation of data into valuable and actionable insights. The team supports areas such as quality, operations and most importantly, patient care. The Senior Clinical Operations Analyst will work with a variety of tools (e.g. SQL, Excel, Tableau, etc.) to dive into the data, build interactive tools, and own the sources of truth necessary to meet the needs of the Institute. This role is hybrid with the expectation of being on site 1-2 days per week. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **PRIMARY DUTIES AND RESPONSIBILITIES:** 1. Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders. 2. Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope. 3. Lead business requirement gathering 4. Identify data source(s) and develop technical data design requirements. 5. Develop viz wireframes and leverage BI tools to craft visualizations and dashboards. 6. Write SQL queries to develop data sources. 7. Collaborate with internal teams and stakeholders for QA and UAT. 8. Conduct stakeholder training. 9. Share knowledge within COBA and train analysts on common tasks. 10. Contribute to development of analytic assets that can be used institute wide. 11. Address stakeholder feedback, concerns and aim to deliver a high-level of customer service. **MINIMUM JOB QUALIFICATIONS:** Minimum Education: Bachelor's degree in a STEM field required. Minimum Experience: 3 years of relevant experience, with at least 1 year in healthcare. Tableau and Clarity Data model experience preferred. License/Certification/Registration: Tableau certification required within 6 months of hire. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL. + Proficient with BI tools e.g., Tableau. + Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse. + Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight. + Ability to contribute to the development and growth of others. + Strong interpersonal skills with ability to effectively interact with all levels of staff. + Excellent analytical, organizational, and time management skills. + Excellent attention to detail and accuracy. + Curious and motivated learner. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $99,900 - $115,100 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Clinical Operations Analyst to play a pivotal role in advancing the planning and development of Dana-Farber's Future Cancer Hospital (FCH). Dana-Farber's Future Cancer Hospital will be a state-of-the-art facility designed to expand inpatient capacity, enhance patient-centered care, and integrate cutting-edge cancer treatments with innovative clinical and operational workflows to meet the growing needs of patients and their families. This position will focus on leveraging data and analytics to inform strategic decision-making, optimize clinical operations, and enhance patient care in alignment with the vision for Dana-Farber's Future Cancer Hospital. The Senior Analyst will collaborate with key stakeholders to address critical questions related to the transition, design, operations, and patient experience of the new hospital, ensuring data-driven insights guide every step of the process. This role is hybrid with the expectation of being on site 1-2 days per week. **PRIMARY DUTIES AND RESPONSIBILITIES:** 1. Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders. 2. Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope. 3. Lead business requirement gathering 4. Identify data source(s) and develop technical data design requirements. 5. Develop viz wireframes and leverage BI tools to craft visualizations and dashboards. 6. Write SQL queries to develop data sources. 7. Collaborate with internal teams and stakeholders for QA and UAT. 8. Conduct stakeholder training. 9. Share knowledge within COBA and train analysts on common tasks. 10. Contribute to development of analytic assets that can be used institute wide. 11. Address stakeholder feedback, concerns and aim to deliver a high-level of customer service. **MINIMUM JOB QUALIFICATIONS:** Minimum Education: Bachelor's degree in a STEM field required. Minimum Experience: 3 years of relevant experience, with at least 1 year in healthcare. Tableau and Clarity Data model experience preferred. License/Certification/Registration: Tableau certification required within 6 months of hire. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL. + Proficient with BI tools e.g., Tableau. + Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse. + Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight. + Ability to contribute to the development and growth of others. + Strong interpersonal skills with ability to effectively interact with all levels of staff. + Excellent analytical, organizational, and time management skills. + Excellent attention to detail and accuracy. + Curious and motivated learner. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $99,900 - $115,100 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, resource allocation, and process improvement. Ongoing projects encompass market analyses from claims, referral tracking, and performance measurement for strategic initiatives, all of which are delivered as decision-grade reports and executive summaries for operating and strategy reviews. The Enterprise Data & Analytics (ED&A) team is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. Given access to an extraordinary range of healthcare data (including medical and pharmacy claims, enrollment, EMR, scheduling, billing, referral and laboratory results), the ED&A team is relied upon to drive the transformation of data into valuable and actionable insights. The team supports areas such as quality, operations and most importantly, patient care. The Senior Clinical Operations Analyst will work with a variety of tools (e.g. SQL, Excel, Tableau, etc.) to dive into the data, build interactive tools, and own the sources of truth necessary to meet the needs of the Institute. This role is hybrid with the expectation of being on site 1-2 days per week. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES: Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders. Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope. Lead business requirement gathering Identify data source(s) and develop technical data design requirements. Develop viz wireframes and leverage BI tools to craft visualizations and dashboards. Write SQL queries to develop data sources. Collaborate with internal teams and stakeholders for QA and UAT. Conduct stakeholder training. Share knowledge within COBA and train analysts on common tasks. Contribute to development of analytic assets that can be used institute wide. Address stakeholder feedback, concerns and aim to deliver a high-level of customer service. Qualifications MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor's degree in a STEM field required. Minimum Experience: 3 years of relevant experience, with at least 1 year in healthcare. Tableau and Clarity Data model experience preferred. License/Certification/Registration: Tableau certification required within 6 months of hire. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Proficient with SQL. * Proficient with BI tools e.g., Tableau. * Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse. * Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight. * Ability to contribute to the development and growth of others. * Strong interpersonal skills with ability to effectively interact with all levels of staff. * Excellent analytical, organizational, and time management skills. * Excellent attention to detail and accuracy. * Curious and motivated learner. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $99,900 - $115,100 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Clinical Operations Analyst to play a pivotal role in advancing the planning and development of Dana-Farber's Future Cancer Hospital (FCH). Dana-Farber's Future Cancer Hospital will be a state-of-the-art facility designed to expand inpatient capacity, enhance patient-centered care, and integrate cutting-edge cancer treatments with innovative clinical and operational workflows to meet the growing needs of patients and their families. This position will focus on leveraging data and analytics to inform strategic decision-making, optimize clinical operations, and enhance patient care in alignment with the vision for Dana-Farber's Future Cancer Hospital. The Senior Analyst will collaborate with key stakeholders to address critical questions related to the transition, design, operations, and patient experience of the new hospital, ensuring data-driven insights guide every step of the process. This role is hybrid with the expectation of being on site 1-2 days per week. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES: Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders. Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope. Lead business requirement gathering Identify data source(s) and develop technical data design requirements. Develop viz wireframes and leverage BI tools to craft visualizations and dashboards. Write SQL queries to develop data sources. Collaborate with internal teams and stakeholders for QA and UAT. Conduct stakeholder training. Share knowledge within COBA and train analysts on common tasks. Contribute to development of analytic assets that can be used institute wide. Address stakeholder feedback, concerns and aim to deliver a high-level of customer service. Qualifications MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor's degree in a STEM field required. Minimum Experience: 3 years of relevant experience, with at least 1 year in healthcare. Tableau and Clarity Data model experience preferred. License/Certification/Registration: Tableau certification required within 6 months of hire. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Proficient with SQL. * Proficient with BI tools e.g., Tableau. * Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse. * Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight. * Ability to contribute to the development and growth of others. * Strong interpersonal skills with ability to effectively interact with all levels of staff. * Excellent analytical, organizational, and time management skills. * Excellent attention to detail and accuracy. * Curious and motivated learner. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $99,900 - $115,100 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Epic Senior Application Analyst - ClinDoc serves as a subject matter expert (SME) with deep knowledge of Epic ClinDoc, related Epic and non-Epic systems, and the clinical processes they support. This role independently manages the design, build, configuration, testing, and ongoing support of complex ClinDoc implementations and integrations. The Analyst applies a consultative, solutions-driven approach to partner with clinical and IT teams, ensuring optimal design, usability, and performance of the Epic ClinDoc module and related applications. Principal Duties and Responsibilities: * Epic Subject Matter Expert: Serve as a ClinDoc SME with deep understanding of core Epic functionality, related applications, and integrated workflows. Manage advanced configurations across multiple clinical areas with broad system impact. * System Design & Configuration: Independently design, build, and maintain complex Epic ClinDoc solutions, incorporating advanced logic, workflow customization, and integration with other Epic and non-Epic systems. Document build decisions and participate in comprehensive testing activities. * Consultative Business Solutions: Partner with clinical operations to assess needs, analyze workflows, and identify opportunities for optimization. Present solution recommendations, manage implementation, and ensure alignment with organizational goals and Epic best practices. * Integration Management: Lead integration initiatives between Epic ClinDoc and third-party applications or devices. Collaborate with internal technical teams and vendors to ensure seamless interoperability, compliance, and performance. * Troubleshooting & Issue Resolution: Serve as an escalation point for complex or cross-application issues. Diagnose root causes, implement solutions, and ensure minimal disruption to clinical operations. * Upgrades & Maintenance: Own release note review and prioritization for ClinDoc-related updates. Coordinate testing, communication, and rollout of upgrades. Maintain test scripts and monitor ongoing system performance. * Communication & Leadership: Communicate effectively with clinical, technical, and leadership teams. Facilitate meetings to discuss milestones, system changes, and issues. Mentor junior analysts and provide input on best practices and policy updates. * Training & Support: Develop or contribute to end-user training materials. Provide specialized training to super-users and clinical staff. * Professional Development: Stay current on Epic ClinDoc developments and best practices through conferences, Epic trainings, and user groups. Minimum Qualifications Required Education: * Bachelor's Degree required. * An associate's degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a bachelor's degree. Required Work Experience: * Minimum of 3 years of experience supporting or implementing Epic applications, including build experience within Epic ClinDoc. * Demonstrated experience performing moderately complex system builds and operational analysis. * Experience presenting to or advising end users or clients on technical or workflow issues. * Experience contributing to or developing training materials for system end users. Preferred Work Experience: * 5+ years of experience supporting or implementing Epic applications, with demonstrated expertise in Epic ClinDoc. * Experience working in clinical operational areas (inpatient nursing, patient care documentation, etc.) with an understanding of workflow challenges. * Experience as a super-user or clinical end-user of electronic health record systems. Certifications Required: * Epic ClinDoc Certification * Epic certification in a second CORE application (as applicable to department) Certifications Preferred: * Lean Six Sigma Green Belt. * Epic certifications in related or ancillary Epic applications (e.g., Orders, Stork, or ASAP). The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Senior. Epic Analyst - Cadence/Referrals plays a critical role in supporting and optimizing Epic applications within the scheduling and referral workflows. This position is responsible for advanced system design, configuration, testing, and maintenance to ensure smooth integration across supported systems and operational processes. As an experienced Epic resource, Senior Analyst works closely with operational leaders, end-users, and IT partners to deliver effective solutions, troubleshoot complex issues, and drive improvements. The role also provides mentorship to junior analysts and contributes to process enhancements that support the hospital's mission of delivering high-quality patient care. Key Responsibilities * Serve as a subject matter expert for Epic Cadence and Referrals applications, with deep knowledge of scheduling and referral workflows. * Perform advanced system build and configuration, including moderately complex logic, security settings, workflows, and templates. * Collaborate with operational stakeholders to analyze needs, recommend enhancements, and translate requirements into system solutions. * Conduct unit, integrated, and regression testing for upgrades, enhancements, and new implementations. * Research Epic vendor functionality and recommend system features, customizations, or integrations to optimize workflows. * Support Epic vendor integrations and coordinate testing with cross-application teams. * Troubleshoot and resolve escalated issues, partnering with IT peers and vendors as needed. * Prepare and maintain documentation, including system build records, workflows, and technical specifications. * Collaborate with peers across IT to ensure downstream impacts (billing, admitting, provider access, etc.) are properly addressed. * Assist in upgrade readiness by reviewing release notes, documenting system changes, and testing new features. * Mentor junior analysts in Epic build, troubleshooting approaches, and best practices. * Participate in team meetings, cross-departmental workgroups, and user forums to ensure alignment and knowledge sharing. * Contribute to process improvement initiatives and provide input on optimizing support operations. * May attend Epic user groups, trainings, or certification conferences to maintain expertise. Minimum Qualifications Education: Bachelor's degree required, or an equivalent combination of education, certifications, and relevant work experience. Experience: * Minimum 6 years of Epic application support experience, with at least 3 years of Epic build responsibilities. * Prior experience with scheduling and referral workflows highly preferred. * Experience supporting complex builds, integrations, and upgrades. * Experience collaborating directly with operational stakeholders to translate business needs into system solutions. * Demonstrated ability to contribute to multi-application projects and lead assigned workstreams effectively. Epic Certifications - Required * Epic Cadence Epic Certifications - Preferred * Epic Referrals * Epic Decision Tree Badge * Lean Six Sigma Green Belt certification (preferred) * Additional Epic certifications beyond Cadence/Referrals (e.g., Prelude, Grand Central, Welcome, Resolute) strongly preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Senior Epic Analyst is a subject matter expert and key technical resource for the assigned Epic application. This role provides advanced support, configuration leadership, and cross-functional guidance to ensure optimal performance of Epic systems. The Senior Analyst independently resolves complex issues, leads initiatives, and supports long-term system strategy within a specialized domain. Key Responsibilities Advanced Application Expertise * Serves as a senior resource for the assigned Epic application, with deep understanding of workflows, system dependencies, and integrated Epic products. * Specializes in a key area (e.g., revenue cycle, ambulatory, inpatient) and leads domain-specific solution design. * Resolves complex issues involving data structures, multi-variable rules, logic, and templates. Business Engagement & Analysis * Leads discussions with end-users and operational leaders to understand needs, workflows, and process gaps. * Defines scope, sets priorities, and translates operational requirements into scalable technical solutions. * Performs advanced operational and workflow analysis to drive system optimization. Complex Build & Configuration * Performs and oversees complex configuration, including custom logic, advanced rules, and multi-step workflows. * Reviews and mentors team builds to ensure adherence to governance and best practices. * Assesses the impact of configuration on downstream applications and overall system integrity. Project Leadership * Leads enhancements, system modifications, and cross-functional projects. * Coordinates with vendors, IT, interface, and reporting teams to ensure smooth implementations. * Tracks timelines, risks, and milestones, and contributes to long-term planning. Upgrades & Quality Assurance * Leads upgrade planning, review of release notes, required build, and testing strategies. * Oversees maintenance, interface troubleshooting, and configuration audits. * Develops and maintains test scripts and validation processes. Training & Communication * Communicates system changes, issues, and enhancements to super-users and leadership. * Provides advanced training and documentation for end-users and peers. * Influences decisions through clear explanation of complex technical concepts. Leadership & Mentorship * Mentors junior analysts in build, troubleshooting, workflow understanding, and testing. * Supports onboarding and peer review, and contributes to team standards and processes. Professional Development * Engages in ongoing Epic education and certification. * Represents the organization in Epic user groups or forums as needed. Minimum Qualifications Education * Required: Bachelor's degree. * Preferred: Master's in IT, Healthcare Administration, Informatics, or related field. Experience * Required: * 3+ years of Epic application support with hands-on build/configuration. * Experience leading initiatives and resolving complex issues. * Background in workflow analysis, process improvement, or end-user training. * Preferred: * 5+ years Epic support. * Experience in the supported operational domain (e.g., ambulatory, revenue cycle, scheduling). * Experience as an Epic super-user or SME. Licensure / Certifications * Required: Active Epic Ambulatory Certification. * Preferred: Additional Epic certifications; Lean Six Sigma Yellow Belt; relevant non-Epic domain certifications. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Senior Program Manager provides operational leadership for all programs within the Department of Health Sciences (online prerequisites, pre-health certificate, BSHS, DA, and HA). Work will include student support and organization, budget, personnel, academic proposals, accreditation reports, and policy interpretation. This role emphasizes program management, transfer coordination, and student progression to support diverse learners. The position requires close interaction and cooperation with leadership (program, department, and college), institutional partners (Admissions, Registrar, Financial Aid, Student and Alumni Services, Information Technology, and Mission Vision and Community Excellence), and external partners (2U, Collegis, CAEL). The Program Manager will become knowledgeable about the Institute and academic offerings within the department to effectively communicate and represent the department, programs, and course offerings. Qualifications RESPONSIBILITIES Program Management and Administration * Manage the day-to-day operations of the department, including course scheduling, faculty assignments, and coordination with registrar. * Oversee academic calendars, key deadlines, and internal communications to ensure efficient program function. * Support program assessment, annual reporting, and data collection processes in collaboration with departmental and institutional leadership. * Lead student orientation, onboarding, and program-related events. * Serve as the primary point of contact for program inquiries, policies, and procedures. * Partner with marketing and admissions teams to support recruitment and enrollment initiatives. Budget and Financial Management * Oversee the program's budget, including planning, monitoring, and reconciliation of expenditures. * Manage payments for personnel, including term lecturers. * Track spending trends, project future costs, and develop annual budget forecasts to ensure responsible stewardship of institutional resources. * Provide periodic financial reports and recommendations to departmental and institutional leadership. Transfer Equivalency and Academic Pathways * Oversee and maintain the transfer equivalency process to ensure accurate and timely evaluation of external coursework. * Collaborate with the Registrar's Office, Admissions, and academic departments to develop and update transfer equivalency guides, articulation agreements, and transfer credit policies. * Evaluate external course content for alignment with program learning outcomes and credit-hour expectations. * Provide guidance to advisors, faculty, and prospective students regarding transfer credit applicability and degree completion pathways. Student Support and Advising * Oversee advising and progression review processes for students. * Monitor student performance and coordinate intervention strategies for those experiencing academic or personal challenges. * Collaborate with student services, registrar, and advising teams to ensure consistent and proactive academic support. * Promote inclusive and equitable learning environments that recognize diverse backgrounds and learner needs. EDUCATION, EXPERIENCE, AND SKILLS Required: * Bachelor's Degree in a relevant discipline. Master's preferred. * Minimum of 5 years of experience in higher education program management, student services, or academic administration. * Demonstrated commitment to inclusive excellence and student-centered learning. * Strong organizational, communication, and leadership skills. * Ability to work independently and prioritize among deliverables Preferred: * Master's Degree in a relevant discipline preferred. * Experience with transfer equivalencies, articulation agreements, and academic advising. * Familiarity with student information systems, degree audit tools, and learning management systems. * Proven ability to manage complex projects, prioritize competing demands, and coordinate across departments. * Strong skills in continuous quality improvement with the ability to identify and communicate actionable strategies to leadership, and implements solutions accordingly. * Experience working with dynamic, fast-growing online academic programs and supporting the unique needs of adult and nontraditional learners. Additional Job Details (if applicable) Remote Type Hybrid Work Location 100 First Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Manages the operations of a multidisciplinary program, overseeing administrative procedures, medical staff appointments, general fund, and compliance with hospital, state, federal and regulatory policies, and procedures. Works with the Executive Director in planning, implementing, and directing within the multidisciplinary program. Key responsibilities * Manages daily operational issues and problems for the multidisciplinary program on matters of administrative procedures, budgets, and personnel either through direct action, advice, or as liaison with other managers as appropriate. * Manages, motivates, and develops staff. Conducts performance reviews and recommends hires, promotions, pay increases, and disciplinary action. * Manages the faculty and fellows' appointment and/or credentialing process. Works with the appropriate department and hospital staff to ensure accurate and timely appointments. Ensures compliance with all applicable policies. * Develops and writes new program proposals as necessary. Develops capital budget in consultation with Director for submission to appropriate parties. Maintains statistics and reports as necessary. Monitors variations and works with multidisciplinary Program Directors to analyze them. * Performs a variety of administrative functions for the Program Director, including acting as liaison with internal and external departments, organizations, and agencies. * Develops a program-specific budget with Program Director. Works with departmental staff to ensure compliance with departmental policies and adherence to budget guidelines. * Oversees and manages several high-level programs within the Department. * Managers and assists the Executive Director in developing new space proposals and serving as a liaison with Facilities. Minimum qualifications Education: Bachelor's Degree required. Master's in business administration, health care administration, or a closely related field preferred. Experience: * 8 years' experience required * Requires the analytical skills necessary to resolve problems requiring a professional level of knowledge in a specific discipline/field and/or improve, enhance or upgrade complex clinical, financial, data processing, marketing, or human resources systems and programs. * Ability to effectively manage employees within assigned unit/department and to persuade and negotiate with peer-level managers on issues and programs that impact assigned unit/department. Work requires effectively dealing with conflicting views or issues and mediating fair and workable solutions. Schedule: Monday- Friday, will be fully in person for the first 6 months and then potentially eligible for hybrid (1x a week). The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Technical Project Manager II is responsible for overseeing complex projects that support both departmental and cross-departmental initiatives, focusing on planning, resource management, and achieving project objectives. This role involves engaging with stakeholders to ensure project success and drive continuous improvement. With a strong technical background, the manager collaborates closely with engineering and development teams to identify technical risks and contribute to technology decisions. They may also participate in system architecture discussions, IT policy development, code reviews, and technical feasibility assessments, ensuring comprehensive project execution. This role will manage end-to-end delivery of health IT projects including EHR enhancements and API integrations. The applicant should have familiarity with the Epic Systems ecosystem and a working knowledge of FHIR APIs, HL7 messaging, and other healthcare data standards (CCD, CDA). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Scope and Complexity: Manage moderately complex projects with budgets up to $100K, focusing on resource allocation and achieving objectives. * Decision Making: Make informed decisions on resource allocation and timelines, with autonomy in resolving operational challenges. * Analysis: Understand business processes and translate them into technical solutions, collaborating with analysts for requirement traceability. * Stakeholder Interaction and Communication: Engage with stakeholders, including department heads, to gather requirements and provide updates. * Project Management: Plan and oversee project activities, ensuring strategic alignment and efficient resource use. * Quality Assurance, Performance Monitoring, and Risk Management: Track project progress and performance metrics, report findings, recommend improvements, identify potential risks, and implement strategies to mitigate them. * Vendor Management: Lead vendor selection and implementation for small to medium projects involving one vendor. Qualifications * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field required. * Five (5) years of relevant experience with progressively increasing responsibility of which at least two (2) years must be in project management OR comparable roles. * Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) preferred. Eligibility required. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Solid understanding of project management methodologies and practices. * Strong organizational and problem-solving skills. * Effective communication and stakeholder management abilities. * Proficiency in project management software and templates, including scheduling solutions. * Ability to manage multiple projects and priorities simultaneously. * Competent in IT concepts including application development and support, networking, system integration, and information security. * Clear understanding of Software Development Life Cycle (SDLC) * Solid understanding of formal project management methodologies, including waterfall, spiral, agile, lean, DMAIC, etc. * Proficient in written and verbal communications with staff and management who have varying levels of technical aptitude, bridging the gap between business constituents and technical IT resources. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $98,495 - $111,307 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Technical Project Manager II is responsible for overseeing complex projects that support both departmental and cross-departmental initiatives, focusing on planning, resource management, and achieving project objectives. This role involves engaging with stakeholders to ensure project success and drive continuous improvement. With a strong technical background, the manager collaborates closely with engineering and development teams to identify technical risks and contribute to technology decisions. They may also participate in system architecture discussions, IT policy development, code reviews, and technical feasibility assessments, ensuring comprehensive project execution. This role will manage end-to-end delivery of health IT projects including EHR enhancements and API integrations. The applicant should have familiarity with the Epic Systems ecosystem and a working knowledge of FHIR APIs, HL7 messaging, and other healthcare data standards (CCD, CDA). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Scope and Complexity: Manage moderately complex projects with budgets up to $100K, focusing on resource allocation and achieving objectives. + Decision Making: Make informed decisions on resource allocation and timelines, with autonomy in resolving operational challenges. + Analysis: Understand business processes and translate them into technical solutions, collaborating with analysts for requirement traceability. + Stakeholder Interaction and Communication: Engage with stakeholders, including department heads, to gather requirements and provide updates. + Project Management: Plan and oversee project activities, ensuring strategic alignment and efficient resource use. + Quality Assurance, Performance Monitoring, and Risk Management: Track project progress and performance metrics, report findings, recommend improvements, identify potential risks, and implement strategies to mitigate them. + Vendor Management: Lead vendor selection and implementation for small to medium projects involving one vendor. + Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field required. + Five (5) years of relevant experience with progressively increasing responsibility of which at least two (2) years must be in project management OR comparable roles. + Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) preferred. Eligibility required. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Solid understanding of project management methodologies and practices. + Strong organizational and problem-solving skills. + Effective communication and stakeholder management abilities. + Proficiency in project management software and templates, including scheduling solutions. + Ability to manage multiple projects and priorities simultaneously. + Competent in IT concepts including application development and support, networking, system integration, and information security. + Clear understanding of Software Development Life Cycle (SDLC) + Solid understanding of formal project management methodologies, including waterfall, spiral, agile, lean, DMAIC, etc. + Proficient in written and verbal communications with staff and management who have varying levels of technical aptitude, bridging the gap between business constituents and technical IT resources. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $98,495 - $111,307 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**