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Patient Liaison jobs at Danbury Hospital - 42 jobs

  • Patient Access Liaison 1

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays Responsibilities: 1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Other Information: Education: Essential: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force Physical Environment: Some exposure to dirt, odors, noise, human waste, etc. Company: Danbury Hospital Org Unit: 268 Department: Patient Access Exempt: No Salary Range: $19.00 - $21.00 Hourly Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin
    $19-21 hourly 37d ago
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  • Patient Access Liaison 1

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Norwalk Hospital Association Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays Responsibilities: 1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned. Other Information: Education: Essential: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Some exposure to dirt, odors, noise, human waste, etc. Company: Norwalk Hospital Association Org Unit: 455 Department: Patient Access Exempt: No Salary Range: $19 - $21 Hourly
    $19-21 hourly Auto-Apply 54d ago
  • Patient Financial Access Specialist-OP

    Yale-New Haven Health 4.1company rating

    Fairfield, CT jobs

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Patient Financial Access Specialist - OP is responsible for all the Patient Financial Access Facilitator functions and responsibilities as well as provides support with complex scheduling in more than one outpatient service area . Utilizing effective communication and effective use of technology, performs a variety of functions including accurate patient identification while adhering to Red Flag procedures to ensure patient safety. Obtains and updates the patient's demographic and financial information utilizing multiple computer systems to assure timely processing of the patient's visit. Functions as the liaison between the physician and the patient in managing appointment and procedure scheduling for both internal and external patient appointments. This individual works closely with patients , physicians and nurse professionals within the clinic setting and is responsible for accurately managing and making decisions related to sequencing of complex procedures, physician appointments, infusion/chemotherapy and other multifaceted services. Communicates directly with the patient and/or the physician office to ensure instructions, preparations or laboratory test requirements prior to the procedure /appointment have been met. Coordinates multiple patient appointments and manages patient and insurance demographics to ensure appropriate reimbursement for services provided. This individual will be responsible for making decisions around exams ordered as they relate to meeting Medical Necessity and follow up with patient and/or physician when a Waiver or ABN is required. Individual is cognizant of imaging and other satellite sites across the System and appropriately aligns appointments with patient locations. A major focus in completing these responsibilities will rely on the individual 's attention to detail, specificity and accuracy as it relates to the procedure, the appointment or the chemotherapy, the supporting documentation and an extraordinary level of patient sensitivity and compassion. Position requires the individual to maintain a high awareness of Service Excellence representing "I am YNHH" at all times and in all locations. Performs certain statistical and QA functions. Helps develop new procedures and participates in the planning , implementation, and training of system improvements to enhance the operating functions of the department. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Throughput: Ensures all required information obtained from referring physicians and providers in clinical areas are provided to the third party payers to ensure reimbursement for services delivered within the outpatient setting. * 1.1 Accurately schedules patient follow-up physician appointments in the appropriate scheduling system using guidelines and requirements identified within the system. * 2. Insurance: Demonstrates a solid understanding of the various insurance carriers' options and completes insurance entry accurately, satisfying billing requirements to ensure a payable account. * 2.1 Exhibits a comprehensive understanding of the online eligibility and insurance website systems including understanding patient's eligibility, determining benefits and co-pay amount due. Documents appropriate computer system according to departmental policies. * 3. Complex Appointment Scheduling: Coordinates and supports tasks related to patient appointment scheduling. * 3.1 Maintains a strong working knowledge of the Epic system with the ability to schedule complex and time sensitive appointment types. * 4. Resource Management/Quality Assurance (QA): In collaboration with Supervisor/Manager, provides support in the other outpatient service department and routinely provides coverage as necessary to maintain skill sets. * 4.1 Independently optimizes time related to patient appointment scheduling. * 5. Customer Service: Provides service excellence as outlined in the Health System Standards of Professional Behavior. * 5.1 Ensures smooth functioning of all processes in order to guarantee a positive patient experience by acknowledging and receiving patients and visitors to the department following the YNHHS Standards of Professional Behavior. * 6. Template Management - Addendum: Works with the clinical staff to maintain Epic Templates for various locations. * 6.1 Meets with clinical team to plan and create scheduling templates for various disciplines in the Epic System. * 7. Performs other duties as assigned by Management. * 7.1 As needed, reviews and updates all training materials and provides training to other staff members. Qualifications EDUCATION High school diploma or GED required. Associate degree preferred. EXPERIENCE Two (2) to three (3) years' work experience in a customer service environment preferably in hospital /physician office with emphasis on registration, scheduling, and all aspects of medical insurance and eligibility requirements preferred. LICENSURE NA SPECIAL SKILLS Self-directed, well organized and exhibiting team oriented skills with the ability and desire to educate and advocate for patients and their families. Must be able to multitask and reprioritize in response to fluctuations in volume . Strong interpersonal skills and ability to build rapport with a wide variety of individuals including clinical staff in order to meet the patient's needs. Excellent investigative, critical thinking and problem solving skills. Intermediate computer skills and the ability to adapt to various programs/systems. Demonstrated proficiency in understanding registration work queues that affect workflow. Must be able to provide training or in -service to other staff and areas within the department and Hospital. Consistently demonstrates effective written and oral communication skills in coordination with the Standards of Professional Behavior with the ability to communicate complex requirements across clinical and financial disciplines. YNHHS Requisition ID 165061
    $34k-39k yearly est. 23d ago
  • Patient Financial Access Specialist - OP

    Yale-New Haven Health 4.1company rating

    New Haven, CT jobs

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Patient Financial Access Specialist - OP is responsible for all the Patient Financial Access Facilitator functions and responsibilities as well as provides support with complex scheduling in more than one outpatient service area . Utilizing effective communication and effective use of technology, performs a variety of functions including accurate patient identification while adhering to Red Flag procedures to ensure patient safety. Obtains and updates the patient's demographic and financial information utilizing multiple computer systems to assure timely processing of the patient's visit. Functions as the liaison between the physician and the patient in managing appointment and procedure scheduling for both internal and external patient appointments. This individual works closely with patients , physicians and nurse professionals within the clinic setting and is responsible for accurately managing and making decisions related to sequencing of complex procedures, physician appointments, infusion/chemotherapy and other multifaceted services. Communicates directly with the patient and/or the physician office to ensure instructions, preparations or laboratory test requirements prior to the procedure /appointment have been met. Coordinates multiple patient appointments and manages patient and insurance demographics to ensure appropriate reimbursement for services provided. This individual will be responsible for making decisions around exams ordered as they relate to meeting Medical Necessity and follow up with patient and/or physician when a Waiver or ABN is required. Individual is cognizant of imaging and other satellite sites across the System and appropriately aligns appointments with patient locations. A major focus in completing these responsibilities will rely on the individual 's attention to detail, specificity and accuracy as it relates to the procedure, the appointment or the chemotherapy, the supporting documentation and an extraordinary level of patient sensitivity and compassion. Position requires the individual to maintain a high awareness of Service Excellence representing "I am YNHH" at all times and in all locations. Performs certain statistical and QA functions. Helps develop new procedures and participates in the planning , implementation, and training of system improvements to enhance the operating functions of the department. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Throughput: Ensures all required information obtained from referring physicians and providers in clinical areas are provided to the third party payers to ensure reimbursement for services delivered within the outpatient setting. * 1.1 Accurately schedules patient follow-up physician appointments in the appropriate scheduling system using guidelines and requirements identified within the system. * 2. Insurance: Demonstrates a solid understanding of the various insurance carriers' options and completes insurance entry accurately, satisfying billing requirements to ensure a payable account. * 2.1 Exhibits a comprehensive understanding of the online eligibility and insurance website systems including understanding patient's eligibility, determining benefits and co-pay amount due. Documents appropriate computer system according to departmental policies. * 3. Complex Appointment Scheduling: Coordinates and supports tasks related to patient appointment scheduling. * 3.1 Maintains a strong working knowledge of the Epic system with the ability to schedule complex and time sensitive appointment types. * 4. Resource Management/Quality Assurance (QA): In collaboration with Supervisor/Manager, provides support in the other outpatient service department and routinely provides coverage as necessary to maintain skill sets. * 4.1 Independently optimizes time related to patient appointment scheduling. * 5. Customer Service: Provides service excellence as outlined in the Health System Standards of Professional Behavior. * 5.1 Ensures smooth functioning of all processes in order to guarantee a positive patient experience by acknowledging and receiving patients and visitors to the department following the YNHHS Standards of Professional Behavior. * 6. Template Management - Addendum: Works with the clinical staff to maintain Epic Templates for various locations. * 6.1 Meets with clinical team to plan and create scheduling templates for various disciplines in the Epic System. * 7. Performs other duties as assigned by Management. * 7.1 As needed, reviews and updates all training materials and provides training to other staff members. Qualifications EDUCATION High school diploma or GED required. Associate degree preferred. EXPERIENCE Two (2) to three (3) years' work experience in a customer service environment preferably in hospital /physician office with emphasis on registration, scheduling, and all aspects of medical insurance and eligibility requirements preferred. LICENSURE NA SPECIAL SKILLS Self-directed, well organized and exhibiting team oriented skills with the ability and desire to educate and advocate for patients and their families. Must be able to multitask and reprioritize in response to fluctuations in volume . Strong interpersonal skills and ability to build rapport with a wide variety of individuals including clinical staff in order to meet the patient's needs. Excellent investigative, critical thinking and problem solving skills. Intermediate computer skills and the ability to adapt to various programs/systems. Demonstrated proficiency in understanding registration work queues that affect workflow. Must be able to provide training or in -service to other staff and areas within the department and Hospital. Consistently demonstrates effective written and oral communication skills in coordination with the Standards of Professional Behavior with the ability to communicate complex requirements across clinical and financial disciplines. YNHHS Requisition ID 158990
    $34k-39k yearly est. 60d+ ago
  • Patient Financial Access Specialist

    Yale-New Haven Health 4.1company rating

    New Haven, CT jobs

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Patient Financial Access Specialist - Clinical Scheduling functions as the liaison between the referring physician and the patient in managing appointment, procedure and surgery scheduling across multiple departments. This individual works in collaboration with patients, physicians, nurse professionals and YM/NEMG in order to accurately manage and make decisions related to the sequencing of complex physician and surgery scheduling. Schedules patients for surgery and coordinates operating rooms, schedules of surgeons, equipment and assistants needed for the procedure. Is familiar with standard concepts, practices, and procedures within a particular field in order to comply with scheduling requirements and distribute pre and post -operative information to patients. Communicates directly with the patient and /or the referring physician office to ensure instructions, preparations or laboratory test requirements prior to the procedure/appointment have been met. Coordinates multiple patient appointments and manages patient and insurance demographics to ensure appropriate reimbursement for services provided. A major focus in completing these responsibilities will rely on the individual 's attention to detail, specificity and accuracy as it relates to the surgery, the supporting documentation and an extraordinary level of patient sensitivity and compassion. Position requires the individual to maintain a high awareness of Service Excellence representing 'I am YNHH' and exhibiting the Standards of Professional Behavior at all times and in all locations. Performs certain statistical and QA functions to aid in the developing of new procedures and participates in the planning and implementation of these to enhance the operating functions of the department. Works independently under limited supervision, requiring a certain degree of creativity and latitude in order to successfully navigate complex scheduling and ensure a positive patient experience. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Throughput: Ensures all required information is obtained from referring physicians and providers in clinical areas and provided to the third party payers to ensure reimbursement for services delivered within the outpatient setting. * 1.1 Accurately sequences complex procedures across multiple departments/locations. * 2. Surgery Scheduling: Coordinates and supports tasks related to patient surgical scheduling. * 2.1 Gathers booking sheets and consents from the clinic, completing them when necessary. Provides CPT codes and documents surgical procedures prior to scheduling. * 3. Utilizes a variety of software applications, reports and statistical data: Utilizes all applicable computer systems such as but not limited to Epic, OR at a Glance, One Line Eligibility to accomplish tasks and in the appropriate scheduling of the patient. Manages changes in process in order to service our patients and clinicians and always maintains high productivity standards. * 3.1 Maintains a strong working knowledge of the Epic system with the ability to schedule complex and time sensitive appointment types. * 4. Resource Management/Quality Assurance (QA): In collaboration with Supervisor/Manager, provides support in other outpatient service departments and routinely provides coverage as necessary to maintain skill sets. * 4.1 Independently optimizes time related to patient appointment scheduling. * 5. Customer Service: Provides service excellence as outlined in the Health System Standards of Professional Behavior. * 5.1 Ensures smooth functioning of all processes in order to guarantee a positive patient experience by acknowledging and receiving patients and visitors to the department following the YNHHS Standards of Professional Behavior. * 6. Performs other duties as assigned by Management. * 6.1 As needed, reviews and updates all training materials and provides training to other staff members. Qualifications EDUCATION High school diploma or GED required. Associate degree preferred EXPERIENCE Two (2) to three (3) years' work experience in a customer service environment preferably in hospital /physician office with high call volumes and low abandonment rates. Experience in maintaining and scheduling physician and testing services while making decisions to ensure patient satisfaction is achieved. SPECIAL SKILLS Self-directed, well organized and exhibiting team oriented skills with the ability and desire to educate and advocate for patients and their families. Must be able to multitask and reprioritize in response to fluctuations in volume. Strong interpersonal skills and ability to build rapport with a wide variety of individuals including clinical staff in order to meet the patient's needs. Basic understanding of medical terminology. Excellent investigative, critical thinking and problem solving skills. Intermediate computer skills and the ability to adapt to various programs /systems. Demonstrated proficiency in understanding registration work queues that affect workflow. Must be able to provide training or in-service to other staff and areas within the department and Hospital. Consistently demonstrates effective written and oral communication skills in coordination with the Standards of Professional Behavior with the ability to communicate complex requirements across clinical and financial disciplines. YNHHS Requisition ID 163121
    $34k-39k yearly est. 60d+ ago
  • Patient Access Liaison 1

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays Responsibilities: 1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Other Information: Education: Essential: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force Physical Environment: Some exposure to dirt, odors, noise, human waste, etc. Company: Danbury Hospital Org Unit: 268 Department: Patient Access Exempt: No Salary Range: $19.00 - $21.00 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
    $19-21 hourly 36d ago
  • Patient Access Liaison 1

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Norwalk Hospital Association At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds . If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following: The Leapfrog Group - Grade A for quality and patient safety Healthgrades - America's 50 Best Hospitals U.S. News & World Report - high performance in heart failure treatment At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center. Summary: Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays Responsibilities: 1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned. required: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire. With strong heart s and open minds , we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health! Company: Norwalk Hospital Association Org Unit: 455 Department: Patient Access Exempt: No Salary Range: $19 -$21 Hourly
    $19-21 hourly Auto-Apply 42d ago
  • Patient Access Liaison 1

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Danbury Hospital Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays Responsibilities: 1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Other Information: Education: Essential: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force Physical Environment: Some exposure to dirt, odors, noise, human waste, etc. Company: Danbury Hospital Org Unit: 268 Department: Patient Access Exempt: No Salary Range: $19 - $21 Hourly
    $19-21 hourly Auto-Apply 20d ago
  • Patient Access Liaison 1

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays Responsibilities: 1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Other Information: Education: Essential: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force Physical Environment: Some exposure to dirt, odors, noise, human waste, etc. Company: Danbury Hospital Org Unit: 268 Department: Patient Access Exempt: No Salary Range: $19 - $21.00 Hourly Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin
    $19-21 hourly 15d ago
  • Medical Practice Patient Representative (Call Center) - NHMP Danbury Primary Care - Danbury, CT

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Nuvance Health Med Practice CT $500 Sign on Bonus (External Hires Only)*On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to handle a busy workflow of incoming phone calls in our call center. Looking for an outgoing go-getter/team player.Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care (Call Center) - Danbury, CT. Full Time/40 hours per week, Variable 8 hour shifts 7:00am - 7:00pm, Monday - Friday. Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice. Responsibilities:1. Ensures accuracy of patient's information, including demographics and insurance.2. Performs reception of customers and communicates pleasantly and effectively. 3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication. 4. Registers, verifies and schedules patient appointments, testing, and referrals. 5. Reschedules cancelled, no show, tickler appointments. 6. Processes record requests, including the copying, billing, charging and recording. 7. Collects co-pays and reconciles moneys for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Completes audits as assigned. 10. Performs intake and processing of medical records and other documentation and correspondence via eFax. 11. Presents a professional appearance and image. 12. Fulfills all compliance responsibilities related to the position. 13. Performs other duties as assigned.Other information:Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience Salary Range: $18.13 - $34.50 Hourly (Based on years of relative experience) EOE, including disability/vets.
    $18.1-34.5 hourly Auto-Apply 60d+ ago
  • Medical Practice Patient Representative (Call Center) - NHMP Danbury Primary Care - Danbury, CT

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    $500 Sign on Bonus (External Hires Only) * On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to handle a busy workflow of incoming phone calls in our call center. Looking for an outgoing go-getter/team player. Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care (Call Center) - Danbury, CT. Full Time/40 hours per week, Variable 8 hour shifts 7:00am - 7:00pm, Monday - Friday. Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice. Responsibilities: 1. Ensures accuracy of patient's information, including demographics and insurance. 2. Performs reception of customers and communicates pleasantly and effectively. 3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication. 4. Registers, verifies and schedules patient appointments, testing, and referrals. 5. Reschedules cancelled, no show, tickler appointments. 6. Processes record requests, including the copying, billing, charging and recording. 7. Collects co-pays and reconciles moneys for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Completes audits as assigned. 10. Performs intake and processing of medical records and other documentation and correspondence via eFax. 11. Presents a professional appearance and image. 12. Fulfills all compliance responsibilities related to the position. 13. Performs other duties as assigned. Other information: Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience Salary Range: $18.13 - $34.50 Hourly (Based on years of relative experience) EOE, including disability/vets. Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin
    $18.1-34.5 hourly 23d ago
  • Medical Practice Patient Representative (Call Center) - NHMP Danbury Primary Care - Danbury, CT

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    *$500 Sign on Bonus (External Hires Only)* * ***On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to handle a busy workflow of incoming phone calls in our call center. Looking for an outgoing go-getter/team player.** **** *Title:* Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care (Call Center) - Danbury, CT. Full Time/40 hours per week, Variable 8 hour shifts 7:00am - 7:00pm, Monday - Friday. *Summary:*Provides clerical and administrative support and coordinates the patient care activities for physician practice. *Responsibilities:* 1. Ensures accuracy of patient's information, including demographics and insurance. 2. Performs reception of customers and communicates pleasantly and effectively. 3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication. 4. Registers, verifies and schedules patient appointments, testing, and referrals. 5. Reschedules cancelled, no show, tickler appointments. 6. Processes record requests, including the copying, billing, charging and recording. 7. Collects co-pays and reconciles moneys for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Completes audits as assigned. 10. Performs intake and processing of medical records and other documentation and correspondence via eFax. 11. Presents a professional appearance and image. 12. Fulfills all compliance responsibilities related to the position. 13. Performs other duties as assigned. *Other information:* *Education Required:*High School Diploma/GED or equivalent - 1 year customer related experience required - Preferred: 1+ years of healthcare experience Salary Range: $18.13 - $34.50 Hourly (Based on years of relative experience) EOE, including disability/vets. We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
    $18.1-34.5 hourly 60d+ ago
  • Medical Practice Patient Representative Pulmonary Medicine Rhinebeck, NY

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    *$500 Sign On Bonus (Externals Only) * * *Title: *Medical Practice Patient Representative (Clerical Assistant) - 40 hour per week - 8 hour shifts, Monday - Friday, between the hours of 8:00am - 4:30pm. *Rhinebeck, NY.* *Purpose:*Receives patients and others, schedules appointments, and gives accurate information to callers. Coordinates front desk operations to ensure smooth flowing operations and accurate entry of patient data. Responsible for performing a wide variety of clerical duties for administrators and clinical staff. *Essential Responsibilities:* 1. Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in, verify all patient demographics and insurance to ensure accuracy, scan all appropriate documents including ID, insurance cards and required forms. 2. Verifies all patients insurances online or via the phone and collects copays and co-insurances. 3. Post charges and copayments. Enter information on spreadsheet once balanced. 4. Provides necessary forms for completion and signatures, reviews for accuracy and notifies the clinical staff when the patient is ready. 5. Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms. 6. Pull charts for nurses to prepare for patient visits. Process medical record requests. 7. Assist Physicians by returning calls per physicians request to patients, updating and maintaining physician schedule, and calling patients with test results when requested. 8. Complete and review disability and workman's compensation forms and obtain physician signature. 9. Maintain filing, charting, faxing and all other clerical functions needed for this office. 10. All mainlining functions including sending new patient welcome packets the day initial appointment is made. 11. Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor) 12. Demonstrates regular, reliable and predictable attendance 13. Performs other duties as required Company: Nuvance Health Med Practice PC Org Unit: 1950 Exempt: No Salary Range: $17.72 - $33.48 Hourly Location: Rhinebeck, NY Department: Pulmonary Medicine Org Unit: 1150 Education and Experience Requirements: - High School Diploma/GED or Equivalent - 1 year customer related experience required - Preferred: 1+ years of healthcare experience Salary Range: $17.72 - $30.44 Hourly based on experience We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
    $17.7-33.5 hourly 60d+ ago
  • Per Diem Medical Practice Patient Representative (Clerical Assistant) - NHMP Float Team Region C (Norwalk):

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Nuvance Health Med Practice CT Title: Medical Practice Patient Representative (Clerical Assistant) -NHMP Float Team Region C (Norwalk): - Float Differential $ Included - 8 hour shifts between 8:00am - 5:00pm. Exciting opportunity for a candidate looking to gain experience in all different types of medicine - Primary Care, Surgical, Specialty. *Must have reliable transportation - Float Pool employees provide coverage to medical offices that are in need of coverage. Great way to network, develop your skills and work in various medical departments - Primary Care, Specialty & Surgical Offices, etc. *Region C: Will cover medical offices/departments in the following towns: Wilton, Norwalk, New Canaan, Darien & Westport. Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice. Responsibilities:1. Ensures accuracy of patient's information, including demographics and insurance.2. Performs reception of customers and communicates pleasantly and effectively.3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.4. Registers, verifies and schedules patient appointments, testing, and referrals.5. Reschedules cancelled, no show, tickler appointments.6. Processes record requests, including the copying, billing, charging and recording.7. Collects co-pays and reconciles moneys for deposit.8. Obtains and coordinates record retrieval for new and established patients.9. Completes audits as assigned.10. Performs intake and processing of medical records and other documentation and correspondence via eFax.11. Presents a professional appearance and image.12. Fulfills all compliance responsibilities related to the position.13. Maintains and Model Nuvance Health Values.14. Demonstrates regular, reliable and predictable attendance.15. Performs other duties as required. Other information: Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience PRN Rate: $25.58
    $25.6 hourly Auto-Apply 60d+ ago
  • Per Diem Medical Practice Patient Representative (Clerical Assistant) - NHMP Float Team Region C (Norwalk):

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    *Title: *Medical Practice Patient Representative (Clerical Assistant) -NHMP Float Team Region C (Norwalk): - Float Differential $ Included - 8 hour shifts between 8:00am - 5:00pm. *Exciting opportunity for a candidate looking to gain experience in all different types of medicine - Primary Care, Surgical, Specialty.* **Must have reliable transportation - Float Pool employees provide coverage to medical offices that are in need of coverage. Great way to network, develop your skills and work in various medical departments - Primary Care, Specialty & Surgical Offices, etc.* **Region C: Will cover medical offices/departments in the following towns: Wilton, Norwalk, New Canaan, Darien & Westport.* *Summary:*Provides clerical and administrative support and coordinates the patient care activities for physician practice. *Responsibilities:* 1. Ensures accuracy of patient's information, including demographics and insurance. 2. Performs reception of customers and communicates pleasantly and effectively. 3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication. 4. Registers, verifies and schedules patient appointments, testing, and referrals. 5. Reschedules cancelled, no show, tickler appointments. 6. Processes record requests, including the copying, billing, charging and recording. 7. Collects co-pays and reconciles moneys for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Completes audits as assigned. 10. Performs intake and processing of medical records and other documentation and correspondence via eFax. 11. Presents a professional appearance and image. 12. Fulfills all compliance responsibilities related to the position. 13. Maintains and Model Nuvance Health Values. 14. Demonstrates regular, reliable and predictable attendance. 15. Performs other duties as required. *Other information:* *Education Required:*High School Diploma/GED or equivalent - 1 year customer related experience required - Preferred: 1+ years of healthcare experience PRN Rate: $25.58 We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
    $25.6 hourly 60d+ ago
  • Simulated Patient (Per Diem)

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Nuvance Health Simulated Patient - Per DiemMay float between Danbury, New Milford and Norwalk Hospitals. Hours: Per Diem; variable shifts between 9 am - 5 pm with occasional off shifts and weekends.Summary: Under the supervision of clinical education faculty, simulates medical scenarios or cases in teaching and/or assessment activities for health-care professionals and students to learn a variety of clinical skills and procedures.Responsibilities: 1. Simulate medical scenarios with realism in a standardized, accurate and reliable manner. 2. Provide written or oral feedback on medical scenarios to all learners and Spratt Center staff. 3. Participate in training for standardized medical scenarios. 4. Participate in the set up and break down of any simulation activities occuring in the Spratt Center. 5. Observe real-time simulations and/or videotaped simulations to ensure the standards for portrayal are maintained. 6. Fulfills all compliance responsibilities related to the position. 7. Performs other duties as assigned.Other information:Qualifications:Required: Ability to learn clinical skills in a limited capacity; to accurately assess learner performance of clinical skills; communicate effectively both orally and in writing with a diverse population of learners; Flexible and reliable with scheduling and assignments; operates a computer and related software applications; exercise discretion and ensure a high-level of confidentiality; willingness to work cooperatively with learners, educators and staff.Minimum Experience: zero to six months Desired: Ability to recall information at 95% accuracy.Education: Essential: * HS Graduate or EquivalentSalary Range: $16.50 - $24.18 Hourly, commensurate with experience. Per diem rate: $25.00/hour About Nuvance HealthNuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates.
    $16.5-24.2 hourly Auto-Apply 60d+ ago
  • Simulated Patient (Per Diem)

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    *Simulated Patient - Per Diem* May float between Danbury, New Milford and Norwalk Hospitals. Hours: Per Diem; variable shifts between 9 am - 5 pm with occasional off shifts and weekends. Under the supervision of clinical education faculty, simulates medical scenarios or cases in teaching and/or assessment activities for health-care professionals and students to learn a variety of clinical skills and procedures. *Responsibilities:* 1. Simulate medical scenarios with realism in a standardized, accurate and reliable manner. 2. Provide written or oral feedback on medical scenarios to all learners and Spratt Center staff. 3. Participate in training for standardized medical scenarios. 4. Participate in the set up and break down of any simulation activities occuring in the Spratt Center. 5. Observe real-time simulations and/or videotaped simulations to ensure the standards for portrayal are maintained. 6. Fulfills all compliance responsibilities related to the position. 7. Performs other duties as assigned. Other information: *Qualifications:* Required: Ability to learn clinical skills in a limited capacity; to accurately assess learner performance of clinical skills; communicate effectively both orally and in writing with a diverse population of learners; Flexible and reliable with scheduling and assignments; operates a computer and related software applications; exercise discretion and ensure a high-level of confidentiality; willingness to work cooperatively with learners, educators and staff. Minimum Experience: zero to six months Desired: Ability to recall information at 95% accuracy. *Education:* Essential: * HS Graduate or Equivalent Salary Range: $16.50 - $24.18 Hourly, commensurate with experience. Per diem rate: $25.00/hour *About Nuvance Health* Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates. We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
    $16.5-24.2 hourly 60d+ ago
  • Medical Practice Patient Representative - SH Orthopedics - Sharon, CT

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    $500 Sign On Bonus (External Hires Only) Title: Medical Practice Patient Representative (Office Assistant) with Orthopedics - SH- Sharon, CT . 40 hours per week - Variable 8 hour shifts between 8:30am - 5:00pm, Monday - Friday. Summary: Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Responsibilities: 1. Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions. 2. Reconciles money and financial reports for daily office deposit. 3. Expected to be cross-trained and provide back-up for check in/out staff. 4. Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding. 5. Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls. 6. Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use. 7. Completes audits and assists with tracking and reporting of information as needed. 8. Acts as a super user for telephone and/or scheduling systems. 9. Presents a professional appearance and imagine. 10. Fulfills all compliance responsibilities related to the position. 11. Performs other duties as assigned. Education Required: High School Diploma/GED • 1 year customer related experience required • Preferred: 1+ years of healthcare experience Salary Range: $17.72 - $30.44 Hourly Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin
    $17.7-30.4 hourly 60d+ ago
  • Medical Practice Patient Representative - SH Orthopedics - Sharon, CT

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    at Nuvance Health Med Practice PC $500 Sign On Bonus (External Hires Only) Title: Medical Practice Patient Representative (Office Assistant) with Orthopedics - SH- Sharon, CT .40 hours per week - Variable 8 hour shifts between 8:30am - 5:00pm, Monday - Friday. Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Responsibilities:1. Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions. 2. Reconciles money and financial reports for daily office deposit.3. Expected to be cross-trained and provide back-up for check in/out staff.4. Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding.5. Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls.6. Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use.7. Completes audits and assists with tracking and reporting of information as needed.8. Acts as a super user for telephone and/or scheduling systems.9. Presents a professional appearance and imagine.10. Fulfills all compliance responsibilities related to the position.11. Performs other duties as assigned. Education Required: High School Diploma/GED • 1 year customer related experience required • Preferred: 1+ years of healthcare experience Salary Range: $17.72 - $30.44 Hourly
    $17.7-30.4 hourly Auto-Apply 60d+ ago
  • Medical Practice Patient Representative - SH Orthopedics - Sharon, CT

    Nuvance Health 4.7company rating

    Patient liaison job at Danbury Hospital

    *$500 Sign On Bonus (External Hires Only)* ** *Title:*Medical Practice Patient Representative (Office Assistant) with Orthopedics - SH- Sharon, CT . 40 hours per week - Variable 8 hour shifts between 8:30am - 5:00pm, Monday - Friday. *Summary:*Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. *Responsibilities:* 1. Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions. 2. Reconciles money and financial reports for daily office deposit. 3. Expected to be cross-trained and provide back-up for check in/out staff. 4. Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding. 5. Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls. 6. Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use. 7. Completes audits and assists with tracking and reporting of information as needed. 8. Acts as a super user for telephone and/or scheduling systems. 9. Presents a professional appearance and imagine. 10. Fulfills all compliance responsibilities related to the position. 11. Performs other duties as assigned. *Education Required:*High School Diploma/GED - 1 year customer related experience required - Preferred: 1+ years of healthcare experience Salary Range: $17.72 - $30.44 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
    $17.7-30.4 hourly 60d+ ago

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