*Rotating days and evening shifts - 7a-3p, 3p-1130p and every other weekend. Pay based on yrs of experience and starts at $17.50/hr. plus differentials.* At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.
Our accolades include the following:
* The Leapfrog Group - Grade A for quality and patient safety
* Healthgrades - America's 50 Best Hospitals
* U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center. Summary:
To provide combination secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcribes Physician's Order's in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures.
2. Prepares, maintains and forwards records in an accurate and timely manner. Files all reports in the correct patient's records daily. Replenishes and reviews records on a daily basis, according to unit procedures.
3. Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone.
4. Follows all identified policy and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Offers suggestions and solutions to help improve unit operations. Maintains neat and orderly appearance and environment. Complies all competencies and annual requirements as established by the Staff Development Department and the Nurse Manager. Maintains personal Educational Record.
5. Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Enters and renews chargeable items/services into computer system for patient care correctly. Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Enters all assignments into the Navicare system. Enters the Nash data every 4 hours and reviews the previous 24 hours of data for accuracy on day shift. Supports unit by assisting with call bell response according to unit standard, following hierarchy. Completes unit safety rounds, including checking name bands, signage, and emergency equipment.
7. Performs other duties as assigned.
8. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experiences.
Minimum Experience: zero to six months
Desired: Working knowledge of medical terminology
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 388
Department: Progressive Care
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
$17-28.5 hourly 60d+ ago
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Unit Secretary per diem
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
*8- and 12-hour shifts, including weekends and Holidays*. At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.
Our accolades include the following:
* The Leapfrog Group - Grade A for quality and patient safety
* Healthgrades - America's 50 Best Hospitals
* U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.Summary:
To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Attends computer classes as necessary i.e., Cerner, Synquest and Eclipsys. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Transcription of Physician's Orders and computer skills. Criteria D: Calls department for facilitation of transcribed orders when appropriate.
2. Record Maintenance Criteria A: Prepares, ED records in an accurate and timely manner. Record Maintenance Criteria B: Maintain adequate supply of ED paperwork. Record Maintenance Criteria C: Processes Emerge data, charges and discharge records according to ED standards.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out ED Express Care assignments i.e., on call list, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates willingness to assist with and improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Completes all competencies and annual requirements as established. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner i.e.., paperwork, food supply list, copier/fax equipment and office supplies. Equipment and Supplies Criteria B: Contacts appropriate departments as directed by Manager/designee, for needed services on ED and Express Care nursing unit.
6. Policy and Procedure Criteria A: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria B: Maintains and updates telephone listings, on-call list, MD called list and trauma list. Policy and Procedure Criteria C: Participates in ED/Express Care staff meetings.
7. Performs other duties as assigned.
8. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience.
Minimum Experience: zero to six months
Desired:
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 350
Department: Emergency Department
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
Withstrong hearts andopen minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
$17-28.5 hourly 20d ago
Unit Secretary - PT Days/Evenings
Yale-New Haven Health 4.1
New Haven, CT jobs
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Performs a wide range of secretarial and data entry duties and coordinates a multitude of office procedures in support of the activities of the patient care unit. Service Excellence, collaboration, teamwork, technical expertise, postive impact and problem solving are critical skills necessary for this position. Additional activities may be required at the request of the department and/or manager to ensure safe , effective and effecient operations of the facility. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
Responsibilities
* 1. Service Excellence - Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge.
* 1.1 Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, pleasant and professional manner at all times, including while using the intercom.
* 2. Collaboration and Teamwork - Assures that information is communicated in a timely, sensitive and effective way; follows through on responses as appropriate.
* 2.1 Demonstrates sensitivity to the varying needs and communication styles of our culturally diverse patients, families and staff.
* 3. Technical Expertise - Proficient skill on all computer applications and telecommunication systems. Maintains all medical records and other materials related to medical status and patient care. Observes strict confidentiality within HIPAA regulations.
* 3.1 Receives, distributes, processes, files and maintains all patients' medical records and other documents relating to medical status and patient care maintaining strict confidentiality at all times.
* 4. Positive Impact on Practice/Problem Solving - Exhibits behaviors demonstrating responsibility for creating a positive work environment. Recommend reasonable solutions to address problems.
* 4.1 Ensure environment is always regulatory ready, regulatory compliant, including maintaining a clean and organized work area.
* 5. If working in the Observation Associate role through the Centralized Staffing department:
* 5.1 Ensures the patient's safety and dignity during asigned shift.
Qualifications
EDUCATION
Minuimum High School Diploma or equivalent GED is required.
EXPERIENCE
Two (2) to Three (3) years administrative clerical experience preferably in a patient care environment. Prior computer usage strongly preferred.
LICENSURE
n/a
SPECIAL SKILLS
Possess the ability to maintain composure in stressful situations. Demonstrate a caring, positive attitude towards patients and families. Excellent communications, interpersonal, and organizational skills. Ability to read computer screens, forms and other documents and follow written and oral instructions. Ability to write clearly and legibly . Ability to make mathematical computations. Competent in keyboarding skills. Ability to work in a fast -paced, changing environment. Ability to respond to unpredictable, changing situations and needs (including clinical crises on the unit and otherwise stressful situations and interactions) with sound judgment and excellent customer relations skills.
PHYSICAL DEMAND
Ability to lift a minimum of 40 pounds. Consistent use of body mechanics. Work involves sitting in a chair for long periods of time, stands and walks through department or facility as required.
YNHHS Requisition ID
165199
$31k-36k yearly est. 33d ago
unit clerk
Yale-New Haven Health 4.1
New Haven, CT jobs
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under general supervision, providing a variety clerical duties in support of the department.
EEO/AA/Disability/Veteran
Responsibilities
* 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
* 1.1 Greets all patients and visitors in a courteous and professional manner.
* 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
* 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
* 3. Handles patient appointment system.
* 3.1 Schedules patient appointments in coordination with the clinical staff.
* 4. Interacts with all others in a manner consistent with excellent hospital public relations.
* 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
* 5. Cleanliness and safety.
* 5.1 Maintains safe, clean, and organized environment in all clerical areas.
* 6. Patients' Rights.
* 6.1 Respects patients' rights at all times identified within the institution.
* 7. Supplies/ordering, errands.
* 7.1 Assists in maintaining supplies at appropriate inventory levels.
* 8. Emergency situations.
* 8.1 Performs efficiently in emergency situations as directed.
* 9. Information/in-service participation.
* 9.1 Appropriately seeks information or assistance from administrator, or other resource people.
Qualifications
EDUCATION
Minimum High School Diploma or equivalent GED is required.
EXPERIENCE
One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.
SPECIAL SKILLS
.
YNHHS Requisition ID
169692
$31k-36k yearly est. 21d ago
Unit Secretary (part time) - Day/Eve
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
Shift: Day 7a - 3p & Eves 3p - 11p Required: High School Diploma or GED At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.
Our accolades include the following:
* The Leapfrog Group - Grade A for quality and patient safety
* Healthgrades - America's 50 Best Hospitals
* U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.
Summary:
To provide combination secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Order's and computer skills Criteria A: Transcribes Physician's Order's in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Order's and computer skills Criteria B: Calls department for facilitation of transcribed order when appropriate.
2. Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Files all reports in the correct patient's records daily. Replenishes and reviews records on a daily basis, according to unit procedures. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Competent in the use of Cerner, Navicare Call System, Vocera, Nash system and Forms on Demand. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner. Communication Criteria D: Remains current with unit based and hospital wide information, such as email, Shared Governance and other means of communication
4. Occupational and Personal Responsibilities Criteria A: Follows all identified policy and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Offers suggestions and solutions to help improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Complies all competencies and annual requirements as established by the Staff Development Department and the Nurse Manager. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Unit responsibilities Criteria A: Enters all assignments in to the Navicare system. Unit responsibilities Criteria B: Enters the Nash data every 4 hours and reviews the previous 24 hours of data for accuracy on day shift. Unit responsibilities Criteria C: Supports unit by assisting with call bell response according to unit standard, following hierarchy. Unit responsibilities Criteria D: Completes unit safety rounds, including checking name bands, signage, and emergency equipment.
7. Performs other duties as assigned.
8. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experiences.
Minimum Experience: zero to six months
Desired: Working knowledge of medical terminology
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 397
Department: Ortho/Neuro
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
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$17-28.5 hourly 23d ago
Unit Secretary (F/T) - Nights Delivery Room
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
*8-hour shifts, 11pm-7am, with alternating weekends and holiday requirements* At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+strong heartsandopen minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.
Our accolades include the following:
* The Leapfrog Group - Grade A for quality and patient safety
* Healthgrades - America's 50 Best Hospitals
* U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.Summary:
To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Calls department for facilitation of transcribed orders when appropriate. Transcription of Physician's Orders and computer skills. Criteria D: Acts as an SME for all staff on the unit.
2. Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates flexibility in floating to other units. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Completes all competencies and annual requirements as established by the Nurse Manager. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Policy and Procedure Criteria A: Receives patient posting and assists in room assignments as necessary. Policy and Procedure Criteria B: Updates and maintains Unit Secretary Worksheets where appropriate. Policy and Procedure Criteria C: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria D: Maintains and updates telephone listings.
7. Unit Rounds Criteria A: Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Unit Rounds Criteria B: Sorts and delivers patient mail when received. Unit Rounds Criteria C: Respects patients' privacy.
8. Performs other duties as assigned.
9. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Two years previous secretarial/computer experience required with Windows based computer system. Hospital or other health care setting experience. Has completed formal Medical Terminology course.
Minimum Experience: two years
Desired: Overall performance rating of 3 or higher Requires a 3.5 or higher rating for Hospital-wide Competency of "Customer Service". Knowledge and experience in order to train and orient other unitsecretaries Must possess the ability to multitask and perform duties under constantly changing priorities.
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 433
Department: Delivery Room
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
Withstrong hearts andopen minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
$17-28.5 hourly 13d ago
Unit Secretary (part time) - Day/Eve
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
*Shift: Day 7a - 3p & Eves 3p - 11p* *Required: High School Diploma or GED* At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.
Our accolades include the following:
* The Leapfrog Group - Grade A for quality and patient safety
* Healthgrades - America's 50 Best Hospitals
* U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center. Summary:
To provide combination secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Order's and computer skills Criteria A: Transcribes Physician's Order's in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Order's and computer skills Criteria B: Calls department for facilitation of transcribed order when appropriate.
2. Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Files all reports in the correct patient's records daily. Replenishes and reviews records on a daily basis, according to unit procedures. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Competent in the use of Cerner, Navicare Call System, Vocera, Nash system and Forms on Demand. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner. Communication Criteria D: Remains current with unit based and hospital wide information, such as email, Shared Governance and other means of communication
4. Occupational and Personal Responsibilities Criteria A: Follows all identified policy and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Offers suggestions and solutions to help improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Complies all competencies and annual requirements as established by the Staff Development Department and the Nurse Manager. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Unit responsibilities Criteria A: Enters all assignments in to the Navicare system. Unit responsibilities Criteria B: Enters the Nash data every 4 hours and reviews the previous 24 hours of data for accuracy on day shift. Unit responsibilities Criteria C: Supports unit by assisting with call bell response according to unit standard, following hierarchy. Unit responsibilities Criteria D: Completes unit safety rounds, including checking name bands, signage, and emergency equipment.
7. Performs other duties as assigned.
8. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experiences.
Minimum Experience: zero to six months
Desired: Working knowledge of medical terminology
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 397
Department: Ortho/Neuro
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
$17-28.5 hourly 56d ago
Unit Secretary (F/T) - Nights Delivery Room
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
at Norwalk Hospital Association
8-hour shifts, 11pm-7am, with alternating weekends and holiday requirements
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+
strong hearts
and
open minds
. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following:
The Leapfrog Group - Grade A for quality and patient safety
Healthgrades - America's 50 Best Hospitals
U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.
Summary:
To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Calls department for facilitation of transcribed orders when appropriate. Transcription of Physician's Orders and computer skills. Criteria D: Acts as an SME for all staff on the unit.
2. Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates flexibility in floating to other units. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Completes all competencies and annual requirements as established by the Nurse Manager. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Policy and Procedure Criteria A: Receives patient posting and assists in room assignments as necessary. Policy and Procedure Criteria B: Updates and maintains Unit Secretary Worksheets where appropriate. Policy and Procedure Criteria C: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria D: Maintains and updates telephone listings.
7. Unit Rounds Criteria A: Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Unit Rounds Criteria B: Sorts and delivers patient mail when received. Unit Rounds Criteria C: Respects patients' privacy.
8. Performs other duties as assigned.
9. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Two years previous secretarial/computer experience required with Windows based computer system. Hospital or other health care setting experience. Has completed formal Medical Terminology course.
Minimum Experience: two years
Desired: Overall performance rating of 3 or higher Requires a 3.5 or higher rating for Hospital-wide Competency of "Customer Service". Knowledge and experience in order to train and orient other unitsecretaries Must possess the ability to multitask and perform duties under constantly changing priorities.
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 433
Department: Delivery Room
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With
strong heart
s and
open minds
, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
$17-28.5 hourly Auto-Apply 14d ago
Unit Secretary (part time) - Day/Eve
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
at Norwalk Hospital Association
Shift: Day 7a - 3p & Eves 3p - 11p
Required: High School Diploma or GED
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+
strong hearts
and
open minds
. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following:
The Leapfrog Group - Grade A for quality and patient safety
Healthgrades - America's 50 Best Hospitals
U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.
Summary:
To provide combination secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Order's and computer skills Criteria A: Transcribes Physician's Order's in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Order's and computer skills Criteria B: Calls department for facilitation of transcribed order when appropriate.
2. Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Files all reports in the correct patient's records daily. Replenishes and reviews records on a daily basis, according to unit procedures. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Competent in the use of Cerner, Navicare Call System, Vocera, Nash system and Forms on Demand. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner. Communication Criteria D: Remains current with unit based and hospital wide information, such as email, Shared Governance and other means of communication
4. Occupational and Personal Responsibilities Criteria A: Follows all identified policy and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Offers suggestions and solutions to help improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Complies all competencies and annual requirements as established by the Staff Development Department and the Nurse Manager. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Unit responsibilities Criteria A: Enters all assignments in to the Navicare system. Unit responsibilities Criteria B: Enters the Nash data every 4 hours and reviews the previous 24 hours of data for accuracy on day shift. Unit responsibilities Criteria C: Supports unit by assisting with call bell response according to unit standard, following hierarchy. Unit responsibilities Criteria D: Completes unit safety rounds, including checking name bands, signage, and emergency equipment.
7. Performs other duties as assigned.
8. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experiences.
Minimum Experience: zero to six months
Desired: Working knowledge of medical terminology
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 397
Department: Ortho/Neuro
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With
strong heart
s and
open minds
, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
$17-28.5 hourly Auto-Apply 56d ago
Unit Secretary (full time) Days - Psych Dept.
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
at Norwalk Hospital Association
Day Shift: 8a-4:30p. Pay is based on yrs of experience and starts at $17.50/hr. plus shift differentials. This is a union position. Required: High School Diploma or GEDAt Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+
strong hearts
and
open minds
. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following:
The Leapfrog Group - Grade A for quality and patient safety
Healthgrades - America's 50 Best Hospitals
U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.
Summary:
To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcribes Physician's Orders in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures, Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard, Notifies appropriate personnel of STAT orders. Accesses lab values when requested, Calls department for facilitation of transcribed orders when appropriate.
2. Prepares, maintains and forwards records in an accurate and timely manner, Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily, Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately, Processes discharge records according to standard chart order.
3. Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone, Uses a Windows-based computer system competently, Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology, Demonstrates willingness to assist with and improve unit operations, Maintains neat and orderly appearance and environment.
5. Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner, Enters and renews chargeable items/services into computer system for patient care correctly, Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Receives patient posting and assists in room assignments as necessary. Updates and maintains Unit Secretary Worksheets where appropriate. Assists in QA studies as assigned by the Nurse Manager/designee. Maintains and updates telephone listings.
7. Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Sorts and delivers patient mail when received. Respects patients' privacy.
8. Performs other duties as assigned.
9. Fulfills all compliance responsibilities related to the position.
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience.
Minimum Experience: zero to six months
Desired:
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Significant occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 338
Department: Psych Unit
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With
strong heart
s and
open minds
, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
$17-28.5 hourly Auto-Apply 42d ago
Unit Secretary per diem
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
at Norwalk Hospital Association
8- and 12-hour shifts, including weekends and Holidays.
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+
strong hearts
and
open minds
. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following:
The Leapfrog Group - Grade A for quality and patient safety
Healthgrades - America's 50 Best Hospitals
U.S. News & World Report - high performance in heart failure treatment
At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center.
Summary:
To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Attends computer classes as necessary i.e., Cerner, Synquest and Eclipsys. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Transcription of Physician's Orders and computer skills. Criteria D: Calls department for facilitation of transcribed orders when appropriate.
2. Record Maintenance Criteria A: Prepares, ED records in an accurate and timely manner. Record Maintenance Criteria B: Maintain adequate supply of ED paperwork. Record Maintenance Criteria C: Processes Emerge data, charges and discharge records according to ED standards.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out ED Express Care assignments i.e., on call list, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates willingness to assist with and improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Completes all competencies and annual requirements as established. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner i.e.., paperwork, food supply list, copier/fax equipment and office supplies. Equipment and Supplies Criteria B: Contacts appropriate departments as directed by Manager/designee, for needed services on ED and Express Care nursing unit.
6. Policy and Procedure Criteria A: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria B: Maintains and updates telephone listings, on-call list, MD called list and trauma list. Policy and Procedure Criteria C: Participates in ED/Express Care staff meetings.
7. Performs other duties as assigned.
8. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience.
Minimum Experience: zero to six months
Desired:
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Norwalk Hospital Association
Org Unit: 350
Department: Emergency Department
Exempt: No
Salary Range: $17.00 - $28.50 Hourly
With
strong heart
s and
open minds
, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
$17-28.5 hourly Auto-Apply 19d ago
Unit Secretary/Coordinator Psych Unit Day12 part time Danbury Hospital
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
at Danbury Hospital
Intro:At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+
strong hearts
and
open minds
. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Danbury Hospital, a 456-bed acute care hospital, has been providing award-winning, personalized patient care to the people of Western Connecticut for 140 years. Our specialty areas of excellence include a Level III NICU, a certified Thrombectomy-Capable Stroke Center, and compassionate psychiatric care, including a partial-hospitalization program. Our accolades include the following:
The Leapfrog Group - Grade A for quality and patient safety
U.S. News & World Report - High performance in heart failure treatment
Healthgrades - One of America's 50 Best Hospitals
Surgical Review Corporation (SRC) - Robotic Center of Excellence
Joint Commission - Gold seal of approval in spine surgery
At Danbury Hospital, we take great pride in our team members and their passion for providing the best care possible-always with heart. For many of our team members, that care extends beyond the walls of our hospital. We volunteer at local non-profits and participate in community initiatives and events. Our dedication to the health and well-being of our entire community makes this a truly special place to work. Job Description:
Summary:
Provides clerical support, coordinates general unit activity and communicates clearly with all disciplines. Assists with patient care activities and other tasks on the unit.
Responsibilities:
1. Assesses and performs clerical needs of the unit & unit management in a knowledgeable, skillful, consistent & continuous manner.
2. Answers phones, call bell and interacts with visitors, patients & staff members in an efficient & courteous manner.
3. Provides input to charge nurse/clinical leader/manager with unit staffing process.
4. Organizes and maintains patient records.
5. Manages and maintains various unit supplies within budgetary constraints.
6. Prepares and maintains charts for all patients insuring confidentiality for patients & their families at all times.
7. Provides care appropriate to the age of the patients served on his/her assigned unit.
8. Formulates and uses effective working relationships with all health care team members & patients.
9. Maintains a safe and orderly work environment.
10. Follows WCHN standards of service excellence.
11. Fulfills all compliance responsibilities related to the position.
12. Performs other duties as assigned.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: Data entry required. Knowledge of medical terminology. Ability to prioritize tasks.
Minimum Experience: six months
Desired:
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Danbury Hospital
Org Unit: 91
Department: Psych Unit
Exempt: No
Salary Range: $18.00 - $28.50 Hourly
Closing:With
strong heart
s and
open minds
, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
$18-28.5 hourly Auto-Apply 3d ago
Medical Receptionist
Yale New Haven Health Urgent Care 4.1
Norwalk, CT jobs
Job DescriptionJoin Yale New Haven Health Urgent Care as a Medical Receptionist and Make a Difference Every Day!
Are you committed to delivering exceptional patient care and ready to thrive in a fast-paced, supportive healthcare environment? Yale New Haven Health Urgent Care is seeking dedicated Medical Receptionists to join our dynamic team across Connecticut and New York!
Why You'll Love Working With Us:
Empowered Environment: Be part of a team that values your skills and supports your growth.
Career Development: Gain hands-on experience and access to continuous learning opportunities.
Collaborative Culture: Work alongside top-tier providers and healthcare professionals in a positive, team-oriented setting.
Your Role as a Medical Receptionist:
Telephone and Front Desk Reception: Answer phones, receive patients and visitors, sign in and out patients, verify insurance and workers comp information, collect co-pays, deductibles, co-insurances, manage patient charts, and general filing and clerical duties.
Patient Sign-in and Verifying Payment Information: Take demographic, insurance information and input patient appointments into the computer, register patient into EMR system, verify insurance, if workers comp case gets authorization to treat and claim number, create and manage patient charts following office protocol, ensure that all patients have a known mechanism to pay their bills.
Administrative Support: Collect fees, issue receipts, and counsel patients concerning their accounts, when necessary, respond to requests for copies of patient records according to office policy, fax documents as needed, ensure there are adequate registration/HIPAA forms prepared and available.
Charts Management: Create and manage patient charts according to office policy, retrieve and file medical records, letters, reports, and miscellaneous items as requested as per office policy.
Miscellaneous Duties: Responsible for maintaining a clean, organized and welcoming waiting room during business hours.
What We're Looking For:
High School graduate or GED equivalent is preferred but not required.
2 years' experience preferred but not required.
Excellent communication and organizational skills.
Knowledge of medical terminology insurance and worker's comp billing information.
Skill in obtaining and maintaining accurate records in all aspects of medical office.
Ability to initiate and complete tasks related to job duties without direct request of supervisor.
Ability to work well with others and be willing to help when needed.
Maintains strictest confidentiality of patient information.
Ability to multi-task with patients and other responsibilities in an environment of continued improvement.
Familiarity with EHR and EMR records systems.
What We Offer:
Comprehensive Benefits: Competitive compensation and benefits to support your well-being.
Flexible Scheduling: Shifts that support work-life balance, including evenings and weekends.
Inclusive Culture: A welcoming environment where every team member is valued and respected, and where all voices are heard. Feedback is encouraged and embraced as a vital part of our continuous improvement.
Ready to Take the Next Step?
Are you a compassionate, motivated individual eager to grow your career in urgent care? We'd love to meet you. Join a welcoming, high-performing team delivering exceptional care in collaboration with Yale Health. Backed by their clinical excellence, we're reimagining urgent care and making a real difference in our communities-apply today and help shape what's next.
Compensation Range
$20-26+ hourly (based on experience)
Yale New Haven Health Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply. At Yale New Haven Health Urgent Care, we're committed to maintaining an inclusive and transparent environment where every voice is heard and acknowledged. The Yale New Haven Health Urgent Care team embraces our differences and knows that our diverse culture is a strength that drives our success.
$20-26 hourly 10d ago
Unit Secretary - ED Dept - PRN
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
at Sharon Hospital
Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,Job Summary:Responsible for performing various administrative, secretarial and clerical duties. Understands and follows the organization's policies, procedures and standards. Is an independent worker, meeting the day-to-day needs of the director and the department. Participates in the department's and organization's performance improvement activities. Duties:
Greets visitors, directs visitors appropriately; maintains the communication flow of the office.
Demonstrates the ability to be flexible and organized during stressful situations.
Answers the telephone in a professional manner; screens calls, takes messages, directs calls appropriately.
Sorts, logs and distributes all incoming mail; identifies mail that needs immediate attention.
Maintains an organized, efficient filing system. Debrides files according to established department and hospital guidelines.
Records, prepares and distributes meeting minutes.
Orders supplies and printing weekly. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
Interacts professionally with all visitors, within the department/office and with other departments.
Transcribes from dictated or written material minutes, memoranda, policies, procedures and reports.
Accepts other duties as assigned.
Regulatory Requirements:
High school graduate or equivalent.
Previous knowledge of medical terminology required ( great role for a care technician looking to step away from direct patient care )
Must be able to use office software's such as Microsoft, Word, Excel
Must be an organized multi tasker with strong written and verbal skills
Position Summary:
Location: Sharon Hospital
Work Type: Per Diem
Standard Hours: 8 hr shifts
Work Schedule: Eve 8
Work Shift: variable - weekends and holidays as needed
Department: Emergency Department
EOE, including disability/vets.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Sharon Hospital
Org Unit: 971
Department: Emergency Department
Exempt: No
Salary Range: $17.00 - $31.36 Hourly
$17-31.4 hourly Auto-Apply 14d ago
Unit Secretary - ED Dept - PRN
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,
Job Summary:
Responsible for performing various administrative, secretarial and clerical duties. Understands and follows the organization's policies, procedures and standards. Is an independent worker, meeting the day-to-day needs of the director and the department. Participates in the department's and organization's performance improvement activities.
Duties:
* Greets visitors, directs visitors appropriately; maintains the communication flow of the office.
* Demonstrates the ability to be flexible and organized during stressful situations.
* Answers the telephone in a professional manner; screens calls, takes messages, directs calls appropriately.
* Sorts, logs and distributes all incoming mail; identifies mail that needs immediate attention.
* Maintains an organized, efficient filing system. Debrides files according to established department and hospital guidelines.
* Records, prepares and distributes meeting minutes.
* Orders supplies and printing weekly. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
* Interacts professionally with all visitors, within the department/office and with other departments.
* Transcribes from dictated or written material minutes, memoranda, policies, procedures and reports.
* Accepts other duties as assigned.
*Regulatory Requirements:*
* *High school graduate or equivalent.*
* *Previous knowledge of medical terminology required ( great role for a care technician looking to step away from direct patient care )*
* *Must be able to use office software's such as Microsoft, Word, Excel*
* *Must be an organized multi tasker with strong written and verbal skills*
Position Summary:
* Location: Sharon Hospital
* Work Type: Per Diem
* Standard Hours: 8 hr shifts
* Work Schedule: Eve 8
* Work Shift: variable - weekends and holidays as needed
* Department: Emergency Department
EOE, including disability/vets.Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Sharon Hospital
Org Unit: 971
Department: Emergency Department
Exempt: No
Salary Range: $17.00 - $31.36 Hourly
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
$17-31.4 hourly 13d ago
Unit Secretary - Psych Dept - PRN
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,
Job Summary:
Responsible for performing various administrative, secretarial and clerical duties. Understands and follows the organization's policies, procedures and standards. Is an independent worker, meeting the day-to-day needs of the director and the department. Participates in the department's and organization's performance improvement activities.
Duties:
* Greets visitors, directs visitors appropriately; maintains the communication flow of the office.
* Demonstrates the ability to be flexible and organized during stressful situations.
* Answers the telephone in a professional manner; screens calls, takes messages, directs calls appropriately.
* Sorts, logs and distributes all incoming mail; identifies mail that needs immediate attention.
* Maintains an organized, efficient filing system. Debrides files according to established department and hospital guidelines.
* Records, prepares and distributes meeting minutes.
* Orders supplies and printing weekly. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
* Interacts professionally with all visitors, within the department/office and with other departments.
* Transcribes from dictated or written material minutes, memoranda, policies, procedures and reports.
* Accepts other duties as assigned.
Regulatory Requirements:
* High school graduate or equivalent.
* Previous knowledge of medical terminology required ( great role for a care technician looking to step away from direct patient care )
* Must be able to use office software's such as Microsoft, Word, Excel
* Must be an organized multi tasker with strong written and verbal skills
Position Summary:
* Location: Sharon Hospital
* Work Type: FT - 40hr
* Standard Hours: 8 hr shifts
* Work Schedule: Day 8
* Work Shift: 7am - 3pm
* Department: Psych
* Salary Range: $17- 25/hr based on years of creditable experience
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
$17-25 hourly 60d+ ago
DH Office Specialist
Yale-New Haven Health 4.1
Guilford, CT jobs
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Digestive Health Office Specialist is responsible for all the Digestive Health Office Associate functions and responsibilities as well as provides support with complex scheduling in more than one outpatient service area. Utilizing effective communication and effective use of technology, performs a variety of functions including accurate patient identification while adhering to Red Flag procedures to ensure patient safety. Obtains and updates the patient's demographic and financial information utilizing multiple computer systems to assure timely processing of the patient's visit. Functions as the liaison between the physician and the patient in managing appointment and procedure scheduling for both internal and external patient appointments. This individual works closely with patients, physicians and nurse professionals within the clinic setting and is responsible for accurately managing and making decisions related to sequencing of complex procedures, physician appointments, infusion/chemotherapy and other multifaceted services. Communicates directly with the patient and/or the physician office to ensure instructions, preparations or laboratory test requirements prior to the procedure/appointment have been met. Coordinates multiple patient appointments and manages patient and insurance demographics to ensure appropriate reimbursement for services provided. This individual will be responsible for making decisions around exams ordered as they relate to meeting Medical Necessity and follow up with patient and/or physician when a Waiver or ABN is required. Individual is cognizant of imaging and other satellite sites across the System and appropriately aligns appointments with patient locations. A major focus in completing these responsibilities will rely on the individual's attention to detail, specificity and accuracy as it relates to the procedure, the appointment or the chemotherapy, the supporting documentation and an extraordinary level of patient sensitivity and compassion. Position requires the individual to maintain a high awareness of Service Excellence representing "I am YNHH" at all times and in all locations. Performs certain statistical and QA functions. Helps develop new procedures and participates in the planning, implementation, and training of system improvements to enhance the operating functions of the department.
EEO/AA/Disability/Veteran
Responsibilities
* 1. Patient Throughput: Ensures all required information obtained from referring physicians and providers in clinical areas are provided to the third party payers to ensure reimbursement for services delivered within the outpatient setting.
* 1.1 Accurately schedules patient follow-up physician appointments in the appropriate scheduling system using guidelines and requirements identified within the system.
* 2. Insurance: Demonstrates a solid understanding of the various insurance carriers' options and completes insurance entry accurately, satisfying billing requirements to ensure a payable account.
* 2.1 Exhibits a comprehensive understanding of the online eligibility and insurance website systems including understanding patient's eligibility, determining benefits and co-pay amount due. Documents appropriate computer system according to departmental policies.
* 3. Complex Appointment Scheduling: Coordinates and supports tasks related to patient appointment scheduling.
* 3.1 Maintains a strong working knowledge of the Epic system with the ability to schedule complex and time sensitive appointment types.
* 4. Resource Management/Quality Assurance (QA): In collaboration with Supervisor/Manager, provides support in the other outpatient service department and routinely provides coverage as necessary to maintain skill sets.
* 4.1 Independently optimizes time related to patient appointment scheduling.
* 5. Customer Service: Provides service excellence as outlined in the Health System Standards of Professional Behavior.
* 5.1 Ensures smooth functioning of all processes in order to guarantee a positive patient experience by acknowledging and receiving patients and visitors to the department following the YNHHS Standards of Professional Behavior.
* 6. Template Management - Addendum: Works with the clinical staff to maintain Epic Templates for various locations.
* 6.1 Meets with clinical team to plan and create scheduling templates for various disciplines in the Epic System.
* 7. Performs other duties as assigned by Management.
* 7.1 As needed, reviews and updates all training materials and provides training to other staff members.
Qualifications
EDUCATION
High school diploma or GED required. Associate degree preferred.
EXPERIENCE
Two (2) to three (3) years' work experience in a customer service environment preferably in hospital/physician office with emphasis on registration, scheduling, and all aspects of medical insurance and eligibility requirements preferred.
SPECIAL SKILLS
Self-directed, well organized and exhibiting team oriented skills with the ability and desire to educate and advocate for patients and their families. Must be able to multitask and reprioritize in response to fluctuations in volume. Strong interpersonal skills and ability to build rapport with a wide variety of individuals including clinical staff in order to meet the patient's needs. Excellent investigative, critical thinking and problem solving skills. Intermediate computer skills and the ability to adapt to various programs/systems. Demonstrated proficiency in understanding registration work queues that affect workflow. Must be able to provide training or in-service to other staff and areas within the department and Hospital. Consistently demonstrates effective written and oral communication skills in coordination with the Standards of Professional Behavior with the ability to communicate complex requirements across clinical and financial disciplines.
YNHHS Requisition ID
162357
$35k-41k yearly est. 7d ago
DH Office Specialist
Yale-New Haven Health 4.1
Guilford, CT jobs
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Digestive Health Office Specialist is responsible for all the Digestive Health Office Associate functions and responsibilities as well as provides support with complex scheduling in more than one outpatient service area. Utilizing effective communication and effective use of technology, performs a variety of functions including accurate patient identification while adhering to Red Flag procedures to ensure patient safety. Obtains and updates the patient's demographic and financial information utilizing multiple computer systems to assure timely processing of the patient's visit. Functions as the liaison between the physician and the patient in managing appointment and procedure scheduling for both internal and external patient appointments. This individual works closely with patients, physicians and nurse professionals within the clinic setting and is responsible for accurately managing and making decisions related to sequencing of complex procedures, physician appointments, infusion/chemotherapy and other multifaceted services. Communicates directly with the patient and/or the physician office to ensure instructions, preparations or laboratory test requirements prior to the procedure/appointment have been met. Coordinates multiple patient appointments and manages patient and insurance demographics to ensure appropriate reimbursement for services provided. This individual will be responsible for making decisions around exams ordered as they relate to meeting Medical Necessity and follow up with patient and/or physician when a Waiver or ABN is required. Individual is cognizant of imaging and other satellite sites across the System and appropriately aligns appointments with patient locations. A major focus in completing these responsibilities will rely on the individual's attention to detail, specificity and accuracy as it relates to the procedure, the appointment or the chemotherapy, the supporting documentation and an extraordinary level of patient sensitivity and compassion. Position requires the individual to maintain a high awareness of Service Excellence representing "I am YNHH" at all times and in all locations. Performs certain statistical and QA functions. Helps develop new procedures and participates in the planning, implementation, and training of system improvements to enhance the operating functions of the department.
EEO/AA/Disability/Veteran
Responsibilities
* 1. Patient Throughput: Ensures all required information obtained from referring physicians and providers in clinical areas are provided to the third party payers to ensure reimbursement for services delivered within the outpatient setting.
* 1.1 Accurately schedules patient follow-up physician appointments in the appropriate scheduling system using guidelines and requirements identified within the system.
* 2. Insurance: Demonstrates a solid understanding of the various insurance carriers' options and completes insurance entry accurately, satisfying billing requirements to ensure a payable account.
* 2.1 Exhibits a comprehensive understanding of the online eligibility and insurance website systems including understanding patient's eligibility, determining benefits and co-pay amount due. Documents appropriate computer system according to departmental policies.
* 3. Complex Appointment Scheduling: Coordinates and supports tasks related to patient appointment scheduling.
* 3.1 Maintains a strong working knowledge of the Epic system with the ability to schedule complex and time sensitive appointment types.
* 4. Resource Management/Quality Assurance (QA): In collaboration with Supervisor/Manager, provides support in the other outpatient service department and routinely provides coverage as necessary to maintain skill sets.
* 4.1 Independently optimizes time related to patient appointment scheduling.
* 5. Customer Service: Provides service excellence as outlined in the Health System Standards of Professional Behavior.
* 5.1 Ensures smooth functioning of all processes in order to guarantee a positive patient experience by acknowledging and receiving patients and visitors to the department following the YNHHS Standards of Professional Behavior.
* 6. Template Management - Addendum: Works with the clinical staff to maintain Epic Templates for various locations.
* 6.1 Meets with clinical team to plan and create scheduling templates for various disciplines in the Epic System.
* 7. Performs other duties as assigned by Management.
* 7.1 As needed, reviews and updates all training materials and provides training to other staff members.
Qualifications
EDUCATION
High school diploma or GED required. Associate degree preferred.
EXPERIENCE
Two (2) to three (3) years' work experience in a customer service environment preferably in hospital/physician office with emphasis on registration, scheduling, and all aspects of medical insurance and eligibility requirements preferred.
SPECIAL SKILLS
Self-directed, well organized and exhibiting team oriented skills with the ability and desire to educate and advocate for patients and their families. Must be able to multitask and reprioritize in response to fluctuations in volume. Strong interpersonal skills and ability to build rapport with a wide variety of individuals including clinical staff in order to meet the patient's needs. Excellent investigative, critical thinking and problem solving skills. Intermediate computer skills and the ability to adapt to various programs/systems. Demonstrated proficiency in understanding registration work queues that affect workflow. Must be able to provide training or in-service to other staff and areas within the department and Hospital. Consistently demonstrates effective written and oral communication skills in coordination with the Standards of Professional Behavior with the ability to communicate complex requirements across clinical and financial disciplines.
YNHHS Requisition ID
161996
$35k-41k yearly est. 7d ago
Front desk reception
Yale-New Haven Health 4.1
Greenwich, CT jobs
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Reporting to the Smilow Clinical Program Manager, the telephone receptionist is the first contact for all inbound calls to the central phone number for a designated ambulatory oncology network practice site, serves as the conduit for external callers and internal contacts and generally manages the flow of all inbound telephone communications expediently (within 3-4 rings), appropriately (according to script) and accurately (correct message content and routing).
EEO/AA/Disability/Veteran
Responsibilities
* 1. 1.0 Demonstrates exceptional customer service skills during interactions with the public and accomplishes core duties of the role in accordance with Smilow Call Management Standards and Principles. 1.1 90% or better live answer of inbound calls 1.2 Phone lines open consistently during established business hours 1.3 Incoming calls are reconciled at end of business each day to ensure each call has been responded to in a timely manner. 1.4 Forwards calls to Answering Service daily at close of business without fail; attends to messages from Answering service promptly at beginning of each day and throughout the day to retrieve roll over calls.
* 2. 2.0 Receives and appropriately routes all inbound telephone calls in a timely manner; responds to simple requests for general information related to hours of operation, directions, parking.
* 2.1 Answers the telephone in a pleasant and courteous manner within 3 rings, identifying the department and self as directed, demonstrating sensitivity to the varying needs and communication styles of our culturally diverse patients, families and staff.
* 3. 3.0 Uses scripted call screening questions and judgement to distinguish between urgent and non-urgent calls and accurately determines to whom and how (i.e., via warm transfer vs inbasket message) and to whom to route the call. Makes direct contact with provider or nurse for urgent clinical calls
* 4. 4.0 Initiates telephone encounters in Epic system with complete information and routes calls to appropriate clinician or Epic inbasket pool in accordance with Smilow Telephone Triage guidelines.
* 5. 5.0 Refers patient calls for appointment scheduling as follows: 5.1 refers treatment scheduling or cancellation requests to clinical staff 5.2 refers more complex or time-consuming scheduling requests to access staff
* 5.1 Actively contributes to all unit activities that support a positive work environment.
* 6. 6.0 Demonstrates proficiency in operating the telephone system, paging, call transfer; refers technical issues or problems immediately to supervisor. 6.1 Places out-of-state and international calls; schedules and coordinates conference calls or peer to peer contacts as required.
* 7. 7.0 Is familiar with call volume metric reporting including number of calls handled, call wait and abandonment rates.
* 8. 8.0 Keeps contact lists current (e.g., addresses, phone and email contacts)
* 9. 9.0 Performs miscellaneous job-related duties as assigned.
Qualifications
EDUCATION
Graduation from high school including or supplemented by secretarial training courses.
EXPERIENCE
One (1) to two (2) years of secretarial or business related experience involving public contact. Experience in a patient care environment is preferred.
SPECIAL SKILLS
Must possess good typing and data entry skills. Must have good computer skills; word processing, Microsoft Office and Excel Program knowledge desired. Excellent communication skills. Ability to work under varying work loads and deal with extremely ill patients as well as a variety of professionals. Thorough knowledge of third party terminology.
YNHHS Requisition ID
170517
$31k-37k yearly est. 17d ago
Front Desk Receptionist
Nuvance Health 4.7
Unit secretary job at Danbury Hospital
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
Summary:
The primary function of the Front Desk Receptionist is to greet, monitor, and grant access to appropriate visitors to the Nuvance Health Corporate Headquarters. The Receptionist adheres to all system policies including patient confidentiality while helping to direct visitors to their proper destination. Supports visitors in an efficient, courteous and friendly manner, creating a positive first impression.
Responsibilities:
1. Greets visitors and maintains visitor logs, demonstrating a courteous and friendly manner when assisting visitors and the general public.
2. Answer and direct phone calls.
3. Completes security procedures such as issuing badges or visitor passes, adhering to visitor restrictions and confidentiality.
4. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving, delivering, and sending mail and packages.
5. Responds to internal and external inquiries.
6. May provide back up for clerical projects or route phone calls.
7. Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders.
8. Maintain a clean and organized reception area.
9. Manage inventory and places orders for office equipment, supplies, or provisions.
10. Processes invoices
11. May act as backup for phone coverage or assist with events and other special projects.
12. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades.
13. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.
14. Identifies, communicates, and escalates emergencies and crises to the appropriate employee(s).
15. Maintains and models the organization s values.
16. Demonstrates regular, reliable and predictable attendance.
17. Performs other duties as required.
Education Skills Experience
* Fluent in reading, writing and speaking English
* High School Diploma or equivalent required
* Ability to deal with people courteously and professionally
* Proficiency in basic Microsoft Office software
* Minimum 1 year job related experience in a customer service-oriented position
* Ability to communicate in Spanish a plus
* Demonstrated ability to maintain a high level of confidentiality
With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
Working Conditions:
Manual: Little or no manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health
Org Unit: 1790
Department: Corporate Expense - Hr
Exempt: No
Salary Range: $18.13 - $34.50 Hourly
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