Dandelion Chocolate jobs - 20 jobs

About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with farmers. Our mission wouldn't be possible without a people-first culture that thrives on hard work, trust, and integrity. Many of our tenured team members stay for years because they feel invested, developed, and known. Our recruiting team has an unusually high bar: every hire shapes our long-term culture, so we look beyond bullet points on résumés to find individuals with both the technical and people skills to invest in our craft chocolate community for the long-term. About the Job This is not a typical recruiting or operations role. Reporting to the CXO, you'll step into one of the most interesting People Operations apprenticeships - where your early exposure to sensitive and strategic information - including exit interviews, performance reviews, labor budgets, leadership planning - will accelerate your judgment far beyond traditional recruiting roles. The core of People Operations starts with talent and team building. You'll champion our tradition of thoughtful hiring, long tenures, internal promotions, and investing in our people. None of this happens by chance. Professional development starts with successful onboarding so team members know how to engage with our internal programs. Longevity comes from understanding each team member's motivations and aligning their aspirations with Dandelion's long-term goals. When the fit is right, our craft chocolate and chocolate experiences reflect that harmony. With your guidance, we'll continue building one of the most celebrated companies in San Francisco that will endure for a hundred years or more - one thoughtful hire at a time. About You You're not drawn to flashy funnels, quotas, or time-to-hire metrics - you're motivated by crafting an organization that will be stronger a year from now because of the people you helped hire today. You're steady, trustworthy, and quietly ambitious - the kind of person others look up to when things get complicated. Our ideal leader has the patience to invest in a multi-year craft; the intuition to spot non-traditional candidates (e.g. a florist for a chocolate maker role, a high school soccer coach for fulfillment); and the resilience to keep candidates, teammates, and managers aligned during high-stakes holiday seasons. You're curious, kind, humble, and known for your work ethic. You show up when things get tough and set a tone of calm reliability. Whether you're early in your career and curious to learn People Operations from first principles, or more experienced and ready to deepen your practice in an organization that values talent as a high-level strategic imperative, you'll roll up your sleeves and lead by example. Every résumé you review and every reference call you make will shape our culture for years to come. Responsibilities Recruiting & Team Building - Our organizational successes and setbacks can always be traced back to how we hired and onboarded. Research sourcing strategies, schedule and conduct initial phone screens, maintain detailed notes for the hiring manager to review later to make sound hiring decisions. Schedule reference checks with candidate contacts so that we can hire our candidates with full confidence. It takes 18-24 months to see how the team you hired years ago is performing today. You'll have the rare opportunity to shadow the outgoing People Operations leader to see our peak operations humming before taking on those reins in 2026. You will have confidential access to reviews, exit interviews, company all-hands surveys, and other performance information so you can develop your sensitivity and expertise for talent. We are passionate about recruiting, view it as a key part of our strategy, will train you, and are therefore looking for someone who intends to commit and grow with Dandelion for the long-term. You'll also co-host company-wide interview training sessions, work with managers to regularly update job descriptions, orchestrate first-day experiences which include signed cards, onboarding boxes, configured email accounts, and a 90-day plan. Most of all, build a world-class team that takes pride in their work, consistently hits goals, and is excited to adapt and grow with Dandelion. Seasonal Staffing - You'll phone screen, hire, and onboard permanent and seasonal café, retail, fulfillment, and packaging roles as well as work with seasonal agencies to flex to holiday demand. Just a few weeks in November and December can represent more than 50% of our sales. You'll be responsible for developing a strategy that will allow us to double our team size with the help of agencies, recruiting, and coordinating teamwork throughout the holidays. Candidate Experience - Candidates believe actions over words. Our dedication to excellence is evident when candidates receive confirmed interview times, are guided with an introductory tour of the factory, sit down to a clean table with water carafes, and receive a response within 7 days. Even if the role isn't the right fit, your warm demeanor & buttoned-up process makes candidates excited to apply again. People Operations & Growth Opportunities - A key part of this role is talent building and recruiting, especially during the holiday season. During other parts of the year, you'll support other People Operations work-helping team members with timeclocks, coordinating with our IT partners to repair laptops, organizing professional development classes, hosting onboarding and All Hands events, conducting annual surveys, and lifting morale with holiday gifts or team lunches throughout the year. No two days look the same, but each one strengthens your foundation to grow into a long-term People Operations leader with us. People Operations at Dandelion spans many disciplines - recruiting, benefits and compliance, professional development, leveling, IT and facilities, community and neighbor relations, and, on occasion, personnel matters. No one person can do everything, so you'll collaborate closely with our CXO, legal advisors, IT agencies, seasonal recruiters, and long-time HR colleagues as you build your expertise and eventually specialize in an area. You'll also gain exposure to complex personnel conversations so that you can learn from real examples and develop judgment for future leadership. While we believe in offering second chances, we maintain clear boundaries and very little tolerance for toxic behavior. You won't be responsible for managing personnel issues directly, but you'll be part of discussions that will deepen your understanding of how a healthy, high-trust culture is maintained. Exec Relations - You'll report to the CXO and interface regularly with the CEO, CFO, and COO. Send weekly emails that track annual turnover, candidate funnels, and overall team health. Ensure that the CFO is informed of roles currently being hired for so she can account for it in our labor forecast. Coordinate with our COO to ensure we can staff for peak holiday operations. Connect with the CEO to make sure the onboarding process reflects the values of the organization and has up-to-date information. Leadership Support - Work hand-in-hand with busy managers to understand what traits they prioritize in candidates and to make sure you're able to accurately describe the role during phone interviews. You know that your success depends upon managers trusting you to build their team. You'll be working with leaders when they are short-staffed and likely not at their best - you may need to track down late interview notes or assist them with a 90-day plan. We're looking for someone who can de-escalate and de-stress harried managers with an even-keeled, fair, and can-do attitude. Other tasks as necessary - Our culture is defined by being kind, humble, and no one is above doing work. We are a small team and, especially during the holidays, everyone pitches in to help each other. You can be depended upon to pick up new skills as necessary for the role and to follow through without reminders. Requirements Professionalism - You bring calm judgment and professionalism to sensitive situations and never traffic in gossip or speculation. Commitment & discretion - Whether you are early in your career or more seasoned, you've demonstrated follow-through and reliability in whatever environments you've been part of - through leadership, community involvement, or professional roles. You handle sensitive information with maturity and good judgment. Previous experience in roles requiring discretion, mediation, or confidentiality is a plus. Organizational skills - You're a can-do, buttoned-up person who likes punctuality, responds to emails within 24 hours, and has no problem keeping track of the flow of résumés, cover letters, and interviewer notes. Writing & typing skills - When you aren't sure whether you pore, poor, or pour over a résumé, you look it up and ensure that candidates receive grammatically correct replies with no misspellings or typos. We type as we conduct phone screens so we can preserve as much detail for the hiring manager as possible. If you're a hunt-and-peck typer, this is not the role for you! Fluent computer skills - You keep candidate notes and personnel details organized in Google Suite. You use calendar reminders and email filters to stay on top of candidate responses. You can use basic formulas in Google Spreadsheets to help with leveling. Team skills - You can read a room and pick up on unspoken interpersonal dynamics. You can neutralize politics and ask the right questions to align the team. You'll have firsthand exposure to our most sensitive internal operations, a seat at the executive table, and the rare opportunity to help shape a culture from the inside out. We're looking for someone who brings out the best in others, meets people where they are, and ensures that as our craft chocolate operations scale, so does what makes our culture special. Experience is valued but not more than heart, humility, and good judgment. Benefits We are proud to offer a variety of benefits and perks that our team members enjoy. All team members receive paid time off for vacation and sick time. We also offer an industry-leading subsidy on medical, dental, and vision insurance through Kaiser, Blue Shield, and the Guardian. We offer a 30% discount on all Dandelion products, a $150 annual Dandelion Chocolate gift card, chocolate and pastry tasting opportunities, free beverages and snacks, FSA benefits, commuter benefits, professional development training, safety shoe reimbursement for qualifying positions, CPR training, safety training, trips to origin, opportunities to travel to our Japan locations, and paid time to work on manager-approved internal committees that are essential to the organization. How to Apply Dandelion Chocolate is growing and we are invested in team members who take ownership over their role in order to contribute in a bigger way with us. You will stand out from the crowd if your résumé is accompanied by a cover letter summarizing your greatest contribution to a team or culture. We look forward to hearing from you. Powered by JazzHR wv CM2UlvBH

A popular beverage company in San Francisco is seeking a Shift Lead to enhance guest experiences while leading and developing the team. Ideal candidates will have at least one year of experience and a passion for exceptional service and teamwork. This role includes responsibilities such as ensuring operational efficiency, monitoring inventory, and upholding the company's values. Team members can expect competitive wages, growth opportunities, and enjoyable perks like complimentary tea on shifts. #J-18808-Ljbffr

Job Title: Lead Chocolate Maker Hours: 40 hours/ week, 7:30am-4pm, weekends required Department: Chocolate Production - 16th Street Reports to: Production Manager Pay rate: Starts at $70,000/year, non-exempt About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment the beans we buy. We're always searching for good cocoa beans, and now we're looking for a Lead Chocolate Maker to help our production team craft small batches of chocolate. A Day in the Life Lead Chocolate Makers are core to the success of the Chocolate Production day. Your day starts at 7:30am where you refine a few bins of chocolate so we have enough material to meet our Ball Mill goals for the day. At 8am huddle, we review the daily plans, taste test a new origin roasting profile, and ensure the team is set up for success to meet our highest quality standards. Today you lead the Ball Mill operations, confidently loading the correct materials in each machine, using a grindometer to confirm our quality standards, and tasting each batch to ensure it meets our target taste profile. You step away for a few minutes to troubleshoot the bean sorting machine with an Apprentice Chocolate Maker, noting a new setting that is a little bit slower but gives better, cleaner yields for a new origin. At the end of the day, you gather the team to review what goals were met, what hiccups happened along the way, and what steps can be improved as we continuously seek to perfect the chocolate making process. Candidates must have stellar leadership skills and a great attitude. This full time role starts at $70,000/year. About You You are fascinated by all things chocolate, and feel great satisfaction helping your team work hard and fast towards measurable goals. You can prioritize tasks and effectively organize your team to achieve daily goals. As the day evolves, you are able to quickly pivot and shift priorities as a machine breaks or a team member gets pulled into a meeting. You have honed your palate to be able to confidently judge when a batch is ready and can identify 8/9 origins correctly in a blind taste test. You complete each part of the chocolate making process quickly, safely, and to spec for the lead level. You lead by example to promote safely working with machines and ensuring our batches are made to the highest food safety standards. The team knows they can always rely on you to be professional, timely, considerate, and aware of others and your own surroundings. You have great written and verbal communication skills in team and one-on-one settings. Acute listening skills are equally important to understanding problems and finding solutions. We are looking for someone to proactively problem-solve to make our process and team better each day. Responsibilities Chocolate Making: Perform all steps of chocolate production: inspecting beans, roasting, cracking, winnowing, starting batches, tempering, and foiling bars to lead chocolate maker metrics. Have at least one area of the process that you own and are the go-to person for any questions/issues. Taking on production projects such as working with the flavor manager to develop profiles for origins. Leadership & Professionalism: Lead Chocolate Makers must go above and beyond to illustrate that they are: professional, timely, considerate, aware of others and their own surroundings, all while being confident in the process. You are a Lead because you are a role model. Lead the team to meet or exceed all daily goals, troubleshooting any immediate issues and appropriately raising issues to the Production Manager (often with a proposed solution). You can delegate tasks to other team members efficiently, and your teammates want to work with you over and over again because of your positive attitude. Areas of Ownership: Each lead chocolate maker has an area of ownership. These areas are parts of the process that are fundamental to the success of production. Areas of ownership should always be something that leads are not only excited about pursuing but also feel a general drive to exceed expectations in. Each lead will have multiple areas of ownership ranging from tangible parts of the process (ground chocolate production, tempering, and cracking and winnowing) to more fundamental parts of production such as training and quality. Most leads will be able to lead the day and all leads will be capable of being a point person. Production Task Force: PTF is a mandatory meeting for all lead chocolate makers. It is an opportunity for leads and Managers to meet once a week or as necessary to discuss any process questions or difficulties that we are running into. Professional Development: Above all, we want to know that the chocolate we make this year is better than the chocolate we made last year. To realize this, your skills and expertise are constantly evolving as well. Your professional development might include researching a new tool, a “passion project”, collaborating with other departments (i.e. events or education), traveling to conferences, or other professional development opportunities. We encourage our leads to seek out opportunities to grow within their roles and engage within the areas of ownership that they work within. Quality: Tasting and evaluating chocolate bars for flavor and quality. Holding high quality standards, monitoring each batch of beans and every bar that is produced to make sure it holds up to those standards. You have a keen attention to detail while also seeing the big picture. You adhere to quality standards even when it's not convenient. Safety: Adhere to all safety standards and uphold proper machinery, food safety, and quality procedures for yourself and your team members. Guest Engagement: While this role does not require leading tours, we frequently have tour groups coming through to visit the factory, crews filming, and many curious guests around the factory. Be a welcoming presence at the factory while being mindful of safety and daily production goals. Other Tasks as Necessary. You stay curious and ask lots of questions, you are always willing to help and see projects through. Requirements Schedule: 7:30am to 4pm. Weekend availability. Prior Chocolate Experience: Previous experience and a developed chocolate palate as a chocolate maker in a commercial chocolate production environment including roasting, tempering, melanging, and refining artisan chocolate. Leadership Qualities: The ability to absorb and communicate new information in a fast-paced environment and to complete tasks quickly, accurately, and efficiently which includes completing the Lead plan within 30 days. Physical requirements: Ability to perform tasks requiring bending, stooping, and walking throughout the shift and work under pressure, navigate crowded spaces and respond to guest and team needs efficiently and courteously. This position requires that you be moving on your feet for most of the day and to occasionally lift up to 50-pound objects. Benefits Dandelion Chocolate constantly invests in our people and culture. All team members receive medical, vision, and dental benefits as well as the option to enroll in our 401k program. All employees receive paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, local gym discounts, chocolate tasting opportunities, the chance to travel to origin and our Japan locations, and a range of opportunities to grow and develop within the company. How to Apply Dandelion is growing and we are invested in employees who take ownership over their role and are interested in contributing in a bigger way with us. If you are interested, we'd like to see your resume and a cover letter that shares your favorite chocolate bar youʻve made (or tasted) and why. Keep in mind that we value passion, attitude, and hard work, so tell us what inspires you to want to join our production team.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Automotive repair, maintenance, diagnostics,

Full-Time An Assistant Store Manager is responsible for the overall success and operation of the Boba Guys store s/he leads. Primary responsibilities include leading, managing, and developing a team of Bobaristas and Shift Leads, ensuring that all of our guests experience next level hospitality in accordance with our values, and operating the store to reach or exceed our financial and operational goals. YOU WILL: TEAM Develop, inspire, and retain Bobaristas and Shift Leads, providing regular coaching and feedback to build their knowledge and skills. Conduct in-store training for all new Bobaristas and Shift Leads. Utilize training tools and resources, including training tracker to monitor progress and attainment. Develop an effective succession plan and engage in active recruiting of Bobaristas and Shift Leads. GUEST Be the role model of hospitality for every Boba Guys guest, reinforcing our company values of Quality, Transparency, and Giving a Damn. Continuously seek to improve our quality of service through soliciting and addressing guest feedback. BUSINESS & RETAIL OPERATIONS Managing day to day store operations to meet financial goals of store. Be the role model of operational excellence for your Bobaristas and Shift Leads, exemplifying and reinforcing standards and behaviors consistent with Boba Guys' core values and culture. Build a schedule and deploy a team that ensures maximum efficiency, maintains our high standards of hospitality, and balances the needs and capabilities of your team members. Ensure efficient inventory levels by placing timely orders of appropriate quantities of all necessary materials, items, and services. Demonstrate leadership of the store by ensuring cleanliness, organization, and attractiveness of store's interior and exterior. This includes facilitating monthly “deep cleanings” of the store. Protect store assets and facilities at all times through complying and ensuring compliance with Boba Guys' policies and procedures for safety, health, security, maintenance, and cash handling. Manage store promotions, store presentation, and visual merchandising. Lead and oversee the training for each seasonal promotion and follow-up on the execution throughout the course of the promotion. Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate. YOU POSSESS: A minimum of 1 years of retail management/supervisory experience and/or related experience and training. Ability to lead a team of 20 Continuous demonstrated ability to lead and provide excellent customer service. Experience coaching, training, developing, and motivating others. Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values. Ability to work full time (34 Hours), including variable hours such as mornings, evenings, weekends and/ or holidays. Legal documentation establishing your identity and eligibility to be legally employed in the United States. WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers -- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount. REQUIREMENTS: Availability to work weekends Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin to guest while on register Starting Pay $24-25

Job Title: Café and Retail Associate Hours: Full-time, (32-40 hours/week, a flexible schedule preferred, weekends and evenings required) Department: Retail team (16th Street Location) Report: 16th Street General Manager Wage: Starts at $21/hour plus tips Café and Retail Associate - 16th Street About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment cacao beans. Now we're seeking a Full-Time (32+ hours/week) Café and Retail Associate at our 16th Street Café and Factory who will celebrate the care and thoughtfulness that goes into our chocolate through thoughtful service of our drinks and pastries. About the Role As an associate, you'll first learn everything about chocolate from where it's grown, how it's processed, and how to make your own batch of chocolate. Since this role is within our 16th Street Factory, you will be at the heart of the chocolate-making action. You'll become an expert taster of all of our drinks, treats, and bars and know how the cocoa origin impacts the flavor of the chocolate bar. While we're chocolate makers, we are also passionate and excited about coffee. We train with Ritual Coffee Roasters. This role starts at $21/hour plus tips. A typical café day might start with reading the daily café report and knowing to expect the dishwasher repair person in the morning and a factory tour group of twenty 3rd graders around noon. When the line is out the door, your focus turns to ensuring each person receives a thoughtful, exquisite experience. During welcomed breaks from the rushes, you might restock the retail shelves, sweep the floor, bus dishes, or adjust the espresso machine to ensure that shots are pouring consistently. About You Our ideal candidate is a mature, team-oriented person who is excited to learn and share their excitement about chocolate and coffee. You develop authentic rapport with guests, can work independently as necessary, and you have the savvy know-how to navigate unexpected situations with confidence. Whether it's a regular asking for you to hand deliver their hot chocolate to their car so they don't wake their sleeping baby or a camera crew showing up to film in the factory, you maintain your cool and jump in to help when needed. You aren't intimidated by a long line of excited people and you love making spaces more efficient in downtime so that you're ready for the busy period. This isn't your first time working in guest service, and you are excited to grow in your role and take on more responsibility. Responsibilities Coffee & Chocolate Excellence: Create hot chocolate drinks and espresso drinks with our manual machine and brew coffee with a consistent level of excellence. Know allergen information and be able to answer questions about our chocolate and coffee products with ease. Make recommendations for pairing chocolate with espresso drinks based upon your chocolate knowledge and experience. Guest Service: Regardless of the day of the week or the crowds, guests can depend upon you for an amazing drink and pastry experience. Be timely, dress professionally, and develop long-standing relationships so that visitors look forward to your thoughtful attention. Bloom: While the majority of the job revolves around the café, we also operate an intimate chocolate salon where guests may enjoy their chocolate items. Bus tables, prep plated items, and ensure that the space is well-kept and welcoming for guests. Systems & Processes: Identify ways to improve operating procedures, checklists, and documentation so that your individual observations benefit the entire team and lead to all-around cafe improvements. Team-player: Be a positive, team-oriented player who brings the team up even when the line is out the door. Your coworkers want to work with you again (and again and again). Other tasks as necessary Requirements Weekend & Weekday Availability: Evening and weekend availability is required. 32-40 hours per week. Great Interpersonal Skills: you should be able to develop a quick rapport with customers by detailing our chocolate making process and why you relate to it, inspiring guests to learn more about chocolate! Proven ability to work well within a team environment. Previous experience: 1-2 years of retail or customer-facing work experience in a fast-paced environment. Experience making espresso drinks is a huge plus! Language Skills: Fluent spoken English is required. Additional language skills are a plus as we frequently host guests from all over the world! California Food Handler card is required within 30 days post-hire. Dandelion Chocolate provides on-site paid training and certification. Benefits The benefits and perks continue beyond a robust chocolate education. Dandelion Chocolate constantly invests in our people and culture. All team members receive heavily subsidized medical, vision, and dental benefits as well as the option to enroll in our 401k program. All team members receive paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, chocolate tasting opportunities, and a range of opportunities to grow and develop within the company. How to Apply Dandelion Chocolate is growing and we are invested in employees who take ownership over their role in order to contribute in a bigger way with us. To stand out from the crowd, send us your resume and a cover letter that details your favorite food experience or influence. Keep in mind that we value passion, attitude, and hard work, so tell us what inspires you to join our café team.

Job Description Job Title: Director of Retail Hours: 40 hours/ week, including evenings, weekends and holidays Department: Retail Report to: COO Wage: Salary, starting at $115k/year Director of Retail About Us Dandelion Chocolate is a bean-to-bar chocolate company based in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment our beans. Our business is built upon trust and partnership, and now we're looking for a Director of Retail to lead our growing café and retail operations. About the Job Heading into 2026, your success will be measured on three strategic priorities: 1) position Dandelion as the premier destination for craft chocolate (e.g. retail training, strategic merchandising, sampling program, etc), 2) streamline operations so that our in-store experiences reflect the thoughtfulness and care in our products (e.g. hospitality training, product knowledge, consistent café service, cleanliness, checklists), and 3) cultivate a performative team aligned with the organization that can continue to scale to Dandelion's growth and with a potential bench for future leadership (e.g. achieving sales and contribution budgets, managing labor budgets, developing career opportunities, implementing ongoing education /training). Specifically, this role is responsible for operating the West Coast operations (e.g. SF and Las Vegas), but not Japan. In the future, if we open in other states or countries, we'll work together to figure out the right structure to manage those areas. In addition, this role is not tasked with designing and building new locations or pop-ups, but will be responsible for their daily operations within their region. This full-time, salary exempt position starts at $115,000 annually. A Day in the Life As the Director of Retail, no two days will be the same, and we are especially excited about candidates who find energy from a role with variety. Your morning may start by meeting with our Product Managers to go over our new product roll-out process before reviewing the end-of-quarter financial reports with the finance and leadership teams. You get a calendar reminder to schedule a holiday planning meeting -- the holidays will be here before you know it! Luckily, your retail holiday playbook will make this year the smoothest season yet. After lunch, you sit down with your retail managers to discuss changes to our training and leveling programs. You would like to implement more concrete hospitality standards into our new hire training program so you solicit their ideas and input. After your meeting, you head over to the Valencia Street Café to interview a potential new Assistant Manager candidate. As the interview wraps up, you get a call from our Operations Team about a new product launch that has gotten pushed up. As you reconfigure the timeline and make a note to notify your managers, you end your day by sending out your weekly status report to the team, ready to do it all over again tomorrow. About You You are an operations-minded planner and people person with a high EQ. You are equally comfortable creating robust reports in a spreadsheet as you are developing merchandising guidelines to help our products look their best on the shelves. Your been-there-done-that experience provides guidance and mentorship to our retail teams, and your unflappable zen keeps your teams focused and motivated even on the busiest and most stressful days. Ideally you have worked in a retail leadership role before and understand the importance of warm hospitality and consistently made drinks. This is not a desk job -- our ideal candidate is operational, hands-on, and someone the team can rely on to get the things done. Responsibilities Lead Retail Operations -- Lead and expand upon our retail operations including hiring, building out scalable training and leveling programs, visual merchandising, inventory management, and instilling world-class hospitality standards. Guest Happiness -- Develop systems and training protocols designed to reinforce and improve our hospitality and retail service standards. Ensure that guests feel welcome and part of the story of craft chocolate and Dandelion's place in the industry, constantly striving to raise the bar for guest service. Financial Monitoring -- Track and hit revenue goals, labor costs, and contribution targets, while maintaining positive reviews and a happy team with appropriate retention rates. Standardize Operations and Procedures -- Create systems and processes to ensure that each café is operating at its best, even when management is not present. Whether a guest walks into our Las Vegas café or our Ferry Building shop, your behind-the-scenes work ensures that they will receive the same level of warm hospitality and the same perfectly made hot chocolate. Develop Training and Leveling Programs -- Use feedback and company input to develop and roll out effective and comprehensive training programs for all new team members. Team Management and Health -- Retention, being available for first-line managers, fostering a sense of high EQ belonging within cafes. Have clear advancement paths and plans for retail staff. Merchandising Optimization -- Create playbooks and guidelines for merchandising that can be adapted for each location's specific needs. Inventory Management & Forecasting -- Help build revenue targets and scenarios, labor forecasts, and capex/opex plans. Visit locations -- This is a hands-on role: regularly visit and check in on assigned locations in order to identify issues early, coach in real time, and foster a strong, consistent retail culture. Optimize existing business & day-to-day operations -- Continually improve and standardize systems to build a strong foundation for continued future expansion. Internal Communication -- Your weekly reports to the leadership team keep everyone updated on current trends, forecasts, and any potential bumps in the road. You meet regularly with each retail manager to stay informed about the inner workings of their teams. Other tasks as necessary Requirements People Management -- You have managed teams before and know how to coach, motivate, and strengthen Managers, Leads, and Associates as retail operators and business owners. Schedule and Availability -- Our stores are open 7 days per week and most holidays, so some nonstandard working hours will be required such as evenings, weekends and holidays. Café and/or Retail Know-how -- You have an excellent understanding of how premium retail outlets and/or cafes operate with 3+ years of experience in a management role. Whether it's a new way to merchandise a product or a more holistic approach to training, you are always looking for ways to raise the bar. Tech Skills -- You have no problem learning new systems, can easily understand sales data in Square, and can create a revenue forecast spreadsheet. You're very familiar with Google Suite and can use VLOOKUP/INDEX/MATCH in your sleep. Financial Acumen -- While you don't have to have a degree in Accounting, you understand the basics and can work seamlessly with our finance team to create revenue forecasts and labor plans that adjust to the seasonal nature of our business. Soft Skills -- Our culture is a positive, can-do, servant-oriented culture that takes active listening to an entirely new level. You can eloquently distill and communicate complex topics broadly to the exec team, individual team members, and everyone in-between. Benefits The benefits and perks continue beyond a robust chocolate education. Dandelion Chocolate invests in our people and culture. Team members receive medical, vision, and dental benefits as well as the option to enroll in our 401k program, paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSA, chocolate tasting opportunities, and a range of opportunities to grow and develop within the company. How to Apply If you are interested in applying, please email your resume and a cover letter to ***************************. In your cover letter, please include a couple of sentences about the best team you've worked with and why it worked so well. Powered by JazzHR 9w3wdCKEHZ

Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next‑level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuous demonstrated ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers - especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin #J-18808-Ljbffr

Job Description About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment the beans we buy. We're always on the search for good cocoa beans, and now we're looking for an Apprentice Chocolate Maker to help our production team scale up and craft our single origin chocolate. About You You should love chocolate as much as we do, but you don't have to know everything - we'll teach you everything we know. After adequate shadowing and hands-on training, you will join our production team in their daily routine - roasting, cracking, sorting and winnowing cocoa beans, then tempering and molding chocolate bars. This is a physical job, but it's a labor of love. This is an opportunity to be part of the team working at our large factory on 16th Street where we are scaling up our processes and production, while striving to make some of the world's best chocolate. You must be comfortable working with machinery and willing to go with the flow as processes change and develop and to work independently as well as with our team of chocolate makers. We prefer that candidates have worked in the food and beverage/culinary or manufacturing industry, as it helps with the pace and demands of this position. This full-time role starts at $26.75/hour with an increase after training. We're looking for someone who is eager to learn about chocolate, has a positive outlook, and likes to get their hands dirty. Responsibilities Production: Learning and performing all steps of chocolate making: sorting cocoa beans, roasting, winnowing, refining and conching, tempering, grinding, and foiling, wrapping and labeling bars. Contribute towards our daily goals of sorting 550 kg of cocoa beans, roasting 8-10 roasts a day, tempering 7000 bars, and making sure we hit our target of 13 conches a week. You can walk through the factory with a Senior Chocolate maker and be able to describe our processes and procedures per station and talk about how chocolate is made. R&D and Quality: Tasting and evaluating chocolate bars for flavor and quality. You can tell if the flavor or consistency of a batch is slightly off. You can blindly tell where at least 7 chocolate bars country of origins are. You actively participate in Continuing Chocolate Education classes and stay curious about learning more about chocolate. Sanitation & Maintenance: Cleaning and maintaining our production facility, including machines. You assist in projects such as the washing of bar molds, bins, sweeping the floor, and using the bucket washer. You know how to operate all of our chocolate machines safely, and are familiar with all of our machine SOPs and order of procedures. Team: Work with the team to hit our daily production goals. You have a positive attitude even when things don't always go as planned and your team wants to work with you again and again. Adhere to GMP (good manufacturing practices): Follow all safety, hygiene, and production protocols to ensure a clean, allergen-free, and safe manufacturing environment. This includes proper use of PPE, handwashing, handling ingredients safely, and adhering to our dress code (no piercings). Other tasks as necessary. You stay curious and ask lots of questions, you are always willing to help and see projects through. Requirements Availability: Available from 7:30am-4pm, Monday-Friday. This role will likely switch to a Tuesday-Saturday schedule eventually. Positive outlook: Even among shifting priorities or broken machines, you are able to keep a healthy perspective and remain positive. Kitchen know-how: Prior experience working in a commercial kitchen or production facility preferred, especially with a team. Comfortable with repetitive tasks. Physical aptitude: This position requires that you be moving on your feet for most of the day and to occasionally lift objects up to 50-pounds. Must be able to stand, bend, squat, and use hands for tasks requiring both fine and gross motor skills. Guest facing: While this role does not require leading tours, we frequently have tour groups coming through to visit the factory, crews filming, and many curious guests around the factory. Benefits The benefits and perks continue beyond a robust chocolate education. Dandelion Chocolate constantly invests in our people and culture. All team members receive heavily subsidized medical, vision, and dental benefits as well as the option to enroll in our 401k program. All team members receive paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, chocolate tasting opportunities, and a range of opportunities to grow and develop within the company. How to Apply Dandelion is growing and we are invested in employees who take ownership over their role and are interested in contributing in a bigger way with us. If you are interested, we'd like to see your resume and a cover letter that includes a short description of your favorite food experience or influence. Keep in mind that we value passion, attitude, and hard work, so tell us what inspires you to want to join our production team. Powered by JazzHR WffJZtTGXY

About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with farmers. Our mission wouldn't be possible without a people-first culture that thrives on hard work, trust, and integrity. Many of our tenured team members stay for years because they feel invested, developed, and known. Our recruiting team has an unusually high bar: every hire shapes our long-term culture, so we look beyond bullet points on résumés to find individuals with both the technical and people skills to invest in our craft chocolate community for the long-term. About the Job This is not a typical recruiting or operations role. Reporting to the CXO, you'll step into one of the most interesting People Operations apprenticeships - where your early exposure to sensitive and strategic information - including exit interviews, performance reviews, labor budgets, leadership planning - will accelerate your judgment far beyond traditional recruiting roles. The core of People Operations starts with talent and team building. You'll champion our tradition of thoughtful hiring, long tenures, internal promotions, and investing in our people. None of this happens by chance. Professional development starts with successful onboarding so team members know how to engage with our internal programs. Longevity comes from understanding each team member's motivations and aligning their aspirations with Dandelion's long-term goals. When the fit is right, our craft chocolate and chocolate experiences reflect that harmony. With your guidance, we'll continue building one of the most celebrated companies in San Francisco that will endure for a hundred years or more - one thoughtful hire at a time. About You You're not drawn to flashy funnels, quotas, or time-to-hire metrics - you're motivated by crafting an organization that will be stronger a year from now because of the people you helped hire today. You're steady, trustworthy, and quietly ambitious - the kind of person others look up to when things get complicated. Our ideal leader has the patience to invest in a multi-year craft; the intuition to spot non-traditional candidates (e.g. a florist for a chocolate maker role, a high school soccer coach for fulfillment); and the resilience to keep candidates, teammates, and managers aligned during high-stakes holiday seasons. You're curious, kind, humble, and known for your work ethic. You show up when things get tough and set a tone of calm reliability. Whether you're early in your career and curious to learn People Operations from first principles, or more experienced and ready to deepen your practice in an organization that values talent as a high-level strategic imperative, you'll roll up your sleeves and lead by example. Every résumé you review and every reference call you make will shape our culture for years to come. Responsibilities Recruiting & Team Building - Our organizational successes and setbacks can always be traced back to how we hired and onboarded. Research sourcing strategies, schedule and conduct initial phone screens, maintain detailed notes for the hiring manager to review later to make sound hiring decisions. Schedule reference checks with candidate contacts so that we can hire our candidates with full confidence. It takes 18-24 months to see how the team you hired years ago is performing today. You'll have the rare opportunity to shadow the outgoing People Operations leader to see our peak operations humming before taking on those reins in 2026. You will have confidential access to reviews, exit interviews, company all-hands surveys, and other performance information so you can develop your sensitivity and expertise for talent. We are passionate about recruiting, view it as a key part of our strategy, will train you, and are therefore looking for someone who intends to commit and grow with Dandelion for the long-term. You'll also co-host company-wide interview training sessions, work with managers to regularly update job descriptions, orchestrate first-day experiences which include signed cards, onboarding boxes, configured email accounts, and a 90-day plan. Most of all, build a world-class team that takes pride in their work, consistently hits goals, and is excited to adapt and grow with Dandelion. Seasonal Staffing - You'll phone screen, hire, and onboard permanent and seasonal café, retail, fulfillment, and packaging roles as well as work with seasonal agencies to flex to holiday demand. Just a few weeks in November and December can represent more than 50% of our sales. You'll be responsible for developing a strategy that will allow us to double our team size with the help of agencies, recruiting, and coordinating teamwork throughout the holidays. Candidate Experience - Candidates believe actions over words. Our dedication to excellence is evident when candidates receive confirmed interview times, are guided with an introductory tour of the factory, sit down to a clean table with water carafes, and receive a response within 7 days. Even if the role isn't the right fit, your warm demeanor & buttoned-up process makes candidates excited to apply again. People Operations & Growth Opportunities - A key part of this role is talent building and recruiting, especially during the holiday season. During other parts of the year, you'll support other People Operations work-helping team members with timeclocks, coordinating with our IT partners to repair laptops, organizing professional development classes, hosting onboarding and All Hands events, conducting annual surveys, and lifting morale with holiday gifts or team lunches throughout the year. No two days look the same, but each one strengthens your foundation to grow into a long-term People Operations leader with us. People Operations at Dandelion spans many disciplines - recruiting, benefits and compliance, professional development, leveling, IT and facilities, community and neighbor relations, and, on occasion, personnel matters. No one person can do everything, so you'll collaborate closely with our CXO, legal advisors, IT agencies, seasonal recruiters, and long-time HR colleagues as you build your expertise and eventually specialize in an area. You'll also gain exposure to complex personnel conversations so that you can learn from real examples and develop judgment for future leadership. While we believe in offering second chances, we maintain clear boundaries and very little tolerance for toxic behavior. You won't be responsible for managing personnel issues directly, but you'll be part of discussions that will deepen your understanding of how a healthy, high-trust culture is maintained. Exec Relations - You'll report to the CXO and interface regularly with the CEO, CFO, and COO. Send weekly emails that track annual turnover, candidate funnels, and overall team health. Ensure that the CFO is informed of roles currently being hired for so she can account for it in our labor forecast. Coordinate with our COO to ensure we can staff for peak holiday operations. Connect with the CEO to make sure the onboarding process reflects the values of the organization and has up-to-date information. Leadership Support - Work hand-in-hand with busy managers to understand what traits they prioritize in candidates and to make sure you're able to accurately describe the role during phone interviews. You know that your success depends upon managers trusting you to build their team. You'll be working with leaders when they are short-staffed and likely not at their best - you may need to track down late interview notes or assist them with a 90-day plan. We're looking for someone who can de-escalate and de-stress harried managers with an even-keeled, fair, and can-do attitude. Other tasks as necessary - Our culture is defined by being kind, humble, and no one is above doing work. We are a small team and, especially during the holidays, everyone pitches in to help each other. You can be depended upon to pick up new skills as necessary for the role and to follow through without reminders. Requirements Professionalism - You bring calm judgment and professionalism to sensitive situations and never traffic in gossip or speculation. Commitment & discretion - Whether you are early in your career or more seasoned, you've demonstrated follow-through and reliability in whatever environments you've been part of - through leadership, community involvement, or professional roles. You handle sensitive information with maturity and good judgment. Previous experience in roles requiring discretion, mediation, or confidentiality is a plus. Organizational skills - You're a can-do, buttoned-up person who likes punctuality, responds to emails within 24 hours, and has no problem keeping track of the flow of résumés, cover letters, and interviewer notes. Writing & typing skills - When you aren't sure whether you pore, poor, or pour over a résumé, you look it up and ensure that candidates receive grammatically correct replies with no misspellings or typos. We type as we conduct phone screens so we can preserve as much detail for the hiring manager as possible. If you're a hunt-and-peck typer, this is not the role for you! Fluent computer skills - You keep candidate notes and personnel details organized in Google Suite. You use calendar reminders and email filters to stay on top of candidate responses. You can use basic formulas in Google Spreadsheets to help with leveling. Team skills - You can read a room and pick up on unspoken interpersonal dynamics. You can neutralize politics and ask the right questions to align the team. You'll have firsthand exposure to our most sensitive internal operations, a seat at the executive table, and the rare opportunity to help shape a culture from the inside out. We're looking for someone who brings out the best in others, meets people where they are, and ensures that as our craft chocolate operations scale, so does what makes our culture special. Experience is valued but not more than heart, humility, and good judgment. Benefits We are proud to offer a variety of benefits and perks that our team members enjoy. All team members receive paid time off for vacation and sick time. We also offer an industry-leading subsidy on medical, dental, and vision insurance through Kaiser, Blue Shield, and the Guardian. We offer a 30% discount on all Dandelion products, a $150 annual Dandelion Chocolate gift card, chocolate and pastry tasting opportunities, free beverages and snacks, FSA benefits, commuter benefits, professional development training, safety shoe reimbursement for qualifying positions, CPR training, safety training, trips to origin, opportunities to travel to our Japan locations, and paid time to work on manager-approved internal committees that are essential to the organization. How to Apply Dandelion Chocolate is growing and we are invested in team members who take ownership over their role in order to contribute in a bigger way with us. You will stand out from the crowd if your résumé is accompanied by a cover letter summarizing your greatest contribution to a team or culture. We look forward to hearing from you.

Job Title: Director of Retail Hours: 40 hours/ week, including evenings, weekends and holidays Department: Retail Report to: COO Wage: Salary, starting at $115k/year Director of Retail About Us Dandelion Chocolate is a bean-to-bar chocolate company based in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment our beans. Our business is built upon trust and partnership, and now we're looking for a Director of Retail to lead our growing café and retail operations. About the Job Heading into 2026, your success will be measured on three strategic priorities: 1) position Dandelion as the premier destination for craft chocolate (e.g. retail training, strategic merchandising, sampling program, etc), 2) streamline operations so that our in-store experiences reflect the thoughtfulness and care in our products (e.g. hospitality training, product knowledge, consistent café service, cleanliness, checklists), and 3) cultivate a performative team aligned with the organization that can continue to scale to Dandelion's growth and with a potential bench for future leadership (e.g. achieving sales and contribution budgets, managing labor budgets, developing career opportunities, implementing ongoing education /training). Specifically, this role is responsible for operating the West Coast operations (e.g. SF and Las Vegas), but not Japan. In the future, if we open in other states or countries, we'll work together to figure out the right structure to manage those areas. In addition, this role is not tasked with designing and building new locations or pop-ups, but will be responsible for their daily operations within their region. This full-time, salary exempt position starts at $115,000 annually. A Day in the Life As the Director of Retail, no two days will be the same, and we are especially excited about candidates who find energy from a role with variety. Your morning may start by meeting with our Product Managers to go over our new product roll-out process before reviewing the end-of-quarter financial reports with the finance and leadership teams. You get a calendar reminder to schedule a holiday planning meeting -- the holidays will be here before you know it! Luckily, your retail holiday playbook will make this year the smoothest season yet. After lunch, you sit down with your retail managers to discuss changes to our training and leveling programs. You would like to implement more concrete hospitality standards into our new hire training program so you solicit their ideas and input. After your meeting, you head over to the Valencia Street Café to interview a potential new Assistant Manager candidate. As the interview wraps up, you get a call from our Operations Team about a new product launch that has gotten pushed up. As you reconfigure the timeline and make a note to notify your managers, you end your day by sending out your weekly status report to the team, ready to do it all over again tomorrow. About You You are an operations-minded planner and people person with a high EQ. You are equally comfortable creating robust reports in a spreadsheet as you are developing merchandising guidelines to help our products look their best on the shelves. Your been-there-done-that experience provides guidance and mentorship to our retail teams, and your unflappable zen keeps your teams focused and motivated even on the busiest and most stressful days. Ideally you have worked in a retail leadership role before and understand the importance of warm hospitality and consistently made drinks. This is not a desk job -- our ideal candidate is operational, hands-on, and someone the team can rely on to get the things done. Responsibilities Lead Retail Operations -- Lead and expand upon our retail operations including hiring, building out scalable training and leveling programs, visual merchandising, inventory management, and instilling world-class hospitality standards. Guest Happiness -- Develop systems and training protocols designed to reinforce and improve our hospitality and retail service standards. Ensure that guests feel welcome and part of the story of craft chocolate and Dandelion's place in the industry, constantly striving to raise the bar for guest service. Financial Monitoring -- Track and hit revenue goals, labor costs, and contribution targets, while maintaining positive reviews and a happy team with appropriate retention rates. Standardize Operations and Procedures -- Create systems and processes to ensure that each café is operating at its best, even when management is not present. Whether a guest walks into our Las Vegas café or our Ferry Building shop, your behind-the-scenes work ensures that they will receive the same level of warm hospitality and the same perfectly made hot chocolate. Develop Training and Leveling Programs -- Use feedback and company input to develop and roll out effective and comprehensive training programs for all new team members. Team Management and Health -- Retention, being available for first-line managers, fostering a sense of high EQ belonging within cafes. Have clear advancement paths and plans for retail staff. Merchandising Optimization -- Create playbooks and guidelines for merchandising that can be adapted for each location's specific needs. Inventory Management & Forecasting -- Help build revenue targets and scenarios, labor forecasts, and capex/opex plans. Visit locations -- This is a hands-on role: regularly visit and check in on assigned locations in order to identify issues early, coach in real time, and foster a strong, consistent retail culture. Optimize existing business & day-to-day operations -- Continually improve and standardize systems to build a strong foundation for continued future expansion. Internal Communication -- Your weekly reports to the leadership team keep everyone updated on current trends, forecasts, and any potential bumps in the road. You meet regularly with each retail manager to stay informed about the inner workings of their teams. Other tasks as necessary Requirements People Management -- You have managed teams before and know how to coach, motivate, and strengthen Managers, Leads, and Associates as retail operators and business owners. Schedule and Availability -- Our stores are open 7 days per week and most holidays, so some nonstandard working hours will be required such as evenings, weekends and holidays. Café and/or Retail Know-how -- You have an excellent understanding of how premium retail outlets and/or cafes operate with 3+ years of experience in a management role. Whether it's a new way to merchandise a product or a more holistic approach to training, you are always looking for ways to raise the bar. Tech Skills -- You have no problem learning new systems, can easily understand sales data in Square, and can create a revenue forecast spreadsheet. You're very familiar with Google Suite and can use VLOOKUP/INDEX/MATCH in your sleep. Financial Acumen -- While you don't have to have a degree in Accounting, you understand the basics and can work seamlessly with our finance team to create revenue forecasts and labor plans that adjust to the seasonal nature of our business. Soft Skills -- Our culture is a positive, can-do, servant-oriented culture that takes active listening to an entirely new level. You can eloquently distill and communicate complex topics broadly to the exec team, individual team members, and everyone in-between. Benefits The benefits and perks continue beyond a robust chocolate education. Dandelion Chocolate invests in our people and culture. Team members receive medical, vision, and dental benefits as well as the option to enroll in our 401k program, paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSA, chocolate tasting opportunities, and a range of opportunities to grow and develop within the company. How to Apply If you are interested in applying, please email your resume and a cover letter to [email protected]. In your cover letter, please include a couple of sentences about the best team you've worked with and why it worked so well.

About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco's Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment the beans we buy. We're always on the search for good cocoa beans, and now we're looking for an Apprentice Chocolate Maker to help our production team scale up and craft our single origin chocolate. About You You should love chocolate as much as we do, but you don't have to know everything - we'll teach you everything we know. After adequate shadowing and hands-on training, you will join our production team in their daily routine - roasting, cracking, sorting and winnowing cocoa beans, then tempering and molding chocolate bars. This is a physical job, but it's a labor of love. This is an opportunity to be part of the team working at our large factory on 16th Street where we are scaling up our processes and production, while striving to make some of the world's best chocolate. You must be comfortable working with machinery and willing to go with the flow as processes change and develop and to work independently as well as with our team of chocolate makers. We prefer that candidates have worked in the food and beverage/culinary or manufacturing industry, as it helps with the pace and demands of this position. This full-time role starts at $26.75/hour with an increase after training. We're looking for someone who is eager to learn about chocolate, has a positive outlook, and likes to get their hands dirty. Responsibilities Production: Learning and performing all steps of chocolate making: sorting cocoa beans, roasting, winnowing, refining and conching, tempering, grinding, and foiling, wrapping and labeling bars. Contribute towards our daily goals of sorting 550 kg of cocoa beans, roasting 8-10 roasts a day, tempering 7000 bars, and making sure we hit our target of 13 conches a week. You can walk through the factory with a Senior Chocolate maker and be able to describe our processes and procedures per station and talk about how chocolate is made. R&D and Quality: Tasting and evaluating chocolate bars for flavor and quality. You can tell if the flavor or consistency of a batch is slightly off. You can blindly tell where at least 7 chocolate bars country of origins are. You actively participate in Continuing Chocolate Education classes and stay curious about learning more about chocolate. Sanitation & Maintenance: Cleaning and maintaining our production facility, including machines. You assist in projects such as the washing of bar molds, bins, sweeping the floor, and using the bucket washer. You know how to operate all of our chocolate machines safely, and are familiar with all of our machine SOPs and order of procedures. Team: Work with the team to hit our daily production goals. You have a positive attitude even when things don't always go as planned and your team wants to work with you again and again. Adhere to GMP (good manufacturing practices): Follow all safety, hygiene, and production protocols to ensure a clean, allergen-free, and safe manufacturing environment. This includes proper use of PPE, handwashing, handling ingredients safely, and adhering to our dress code (no piercings). Other tasks as necessary. You stay curious and ask lots of questions, you are always willing to help and see projects through. Requirements Availability: Available from 7:30am-4pm, Monday-Friday. This role will likely switch to a Tuesday-Saturday schedule eventually. Positive outlook: Even among shifting priorities or broken machines, you are able to keep a healthy perspective and remain positive. Kitchen know-how: Prior experience working in a commercial kitchen or production facility preferred, especially with a team. Comfortable with repetitive tasks. Physical aptitude: This position requires that you be moving on your feet for most of the day and to occasionally lift objects up to 50-pounds. Must be able to stand, bend, squat, and use hands for tasks requiring both fine and gross motor skills. Guest facing: While this role does not require leading tours, we frequently have tour groups coming through to visit the factory, crews filming, and many curious guests around the factory. Benefits The benefits and perks continue beyond a robust chocolate education. Dandelion Chocolate constantly invests in our people and culture. All team members receive heavily subsidized medical, vision, and dental benefits as well as the option to enroll in our 401k program. All team members receive paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, chocolate tasting opportunities, and a range of opportunities to grow and develop within the company. How to Apply Dandelion is growing and we are invested in employees who take ownership over their role and are interested in contributing in a bigger way with us. If you are interested, we'd like to see your resume and a cover letter that includes a short description of your favorite food experience or influence. Keep in mind that we value passion, attitude, and hard work, so tell us what inspires you to want to join our production team.

Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next-level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuous demonstrated ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin

A Catering Shift and Production Shift Lead will work closely with the Production and Catering Manager(s) to help manage back-end production, planning, fulfillment, and quality assurance for all back-end kitchen items. In addition to assisting production related duties the Shift Lead will help production, and lead on-site events. The Shift Lead can work independently while understanding the necessity for communicating and coordinating work efforts with other team members. Success in this role includes ability to plan effectively, execute back-end production, help manage inventory, learn how to lead a production shift, and successfully run and lead catering events. YOU WILL (Responsibilities) • Demonstrate all of Boba Guys' core values of ‘Giving a Damn, ‘Quality, Radical Candor, Mindfulness, and Resilience, ' in crafting and producing all backend product items (kitchen items, product dosing, tea blending, etc.) • Help kitchen production and tea/product dosing which includes preparing product in an operations facility • Be able to both assist and lead in planning and executing daily operational elements of production. • Become a resource for problem solving, product planning, product quality. • Lead the production team to ensure product is being produced efficiently and sustain the highest quality possible. • Oversee and coordinate back-end catering production, and set-up of catering event • Assist with on-site events when needed. • Lead on-site events when the manager is not available. • Drive and operate catering van (and use personal vehicle when needed) • Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate. • Be able to work at times with minimal supervision, accomplish tasks without direct instruction, and problem solve for the best solutions. • Be able to work flexible work schedules/shifts based on demands. • Be able to meet the physical demands described that allows the employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Be physically able to work an eight (8) hour day or more on your feet. • Regularly lift and/or move up to 25 pounds and lift up to 50 pounds. • Push and Pull carts weighing up to 100 pounds. • Must have a valid driver's license - minimum of Class C (non-Commercial Driver License) license and clean motor vehicle record. • Must have or willing to complete ServSafe Certification Ability YOU ARE (Qualifications) • A minimum of one year shift lead role in supervisory experience and/or related experience. • Able to operate with (at least, but not limited to) basic kitchen, excel, and Microsoft word knowledge/proficiency. • Able to apply food safety best practices or have knowledge in food safety. • Able to lead and demonstrate willingness to teach/learn. • Able to effectively communicate and have great interpersonal skills. • Able to manage your time and have delegation skills. • Able to effectively problem solve and use sound judgment. • Able to thrive and perform in a fast-paced start-up environment that consistently demonstrates Boba Guys' vision, mission and values. • Passionate about connecting with people, delivering experiences and constantly seeking new ways to go above and beyond in the work environment and for our clients. WE WILL • Offer better-than-market starting wages and health care options • Take pride in the quality of our work and the relationships we build with our guests/clients and retail stores especially the ones within our teams which means team outings, dinners, and adventures! • Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys • Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks.

Boba Guys is looking for milk tea, boba and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next-level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuously demonstrate ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and healthcare options Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin

Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next-level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuous demonstrated ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin

Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next-level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuous demonstrated ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin

Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next-level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuous demonstrated ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin

PLEASE READ BEFORE APPLYING: *ONLY accepting Part Time Team Members (10-20 hours/week, NO seasonal, MUST be able to work closing shifts) Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next-level customer service. Come join us! The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development. YOU WILL: Consistently provide exceptional hospitality and service both to our guests and your team Anticipate the guest experience and constantly be one step ahead in service and hospitality Become a resource for problem solving, guest relationships, and product quality Deploy the team to ensure the best guest experience and maximize speed of service Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling Monitor inventory levels and accurately track and communicate levels or potential shortages Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values Assistant store management in training and developing new and existing team members YOU HAVE: A minimum of one year of work experience Continuous demonstrated ability to lead and provide excellent customer service Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values WE WILL: Offer competitive starting wages and health care options Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures! Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks REQUIREMENTS: Availability to work weekends, opening and closing shifts Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis Ability to properly count cash and coin