Preferred Qualifications Experience working in higher education or similar environments. Proven ability to streamline workflows and automate routine tasks. Familiarity with institutional procurement processes and policies. Knowledge of higher education IT systems and standards.
$55k-75k yearly est. 60d+ ago
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Senior Protocol Engineer - Remote
Saga 3.9
Los Altos, CA jobs
Saga's mission is to give developers what they need to build the next 1000 chains in the multichain metaverse, or multiverse.
We are a protocol for automatically provisioning application-specific blockchains in the multiverse. We are rearchitecting developer and end-user interactions with blockchains. Using shared security, innovations in validator orchestration, and an automated CI/CD deployment pipeline standardized across apps in single-tenant VMs, Saga makes launching a dedicated blockchain, or chainlet, as easy as deploying a smart contract.
Saga's initial focus will be on gaming and entertainment chains. As the metaverse expands, performance requirements and end-user expectations are climbing higher and higher, and crypto-based applications must deliver.
Our vision is ambitious, and we need the smartest and most determined engineers to join us on our journey. We are a world‑class team of veteran web3 entrepreneurs and builders from Ignite (Tendermint), Apple, Twitter, NVIDIA, and Skuchain, and we're looking to grow.
We offer a flexible, remote working environment. You can expect a warm welcome from a friendly and international team that will support you in your personal and professional growth. This is an exciting opportunity to take an active part in the blockchain space and contribute to the decentralization of the future.
The Work
Design, document, and implement quality backend architectures, services, and tooling that leverage the CosmosSDK / CometBFT technology stack
Develop high-quality, performant, modern, clean and readable code within tight deadlines
Work collaboratively with the engineering, design, and product teams, contributing ideas that add value to our product roadmap and company goals
Own the development and maintenance of the project from ideation to deployment
Must Have
Minimum 7 years experience in designing and implementing quality backend architectures.
Experience contributing to Cosmos SDK, CometBFT, IBC, Ethermint, and other modern consensus algorithms, ZK, base primitives, EVM, and Solidity used today in production.
Minimum 5 years of experience working with Golang.
Exceptional problem‑solving, analytical, and communication skills
Experience with distributed systems architecture
Understanding of blockchain systems like Ethereum or Cosmos
Good knowledge of cryptographic primitives such as public/private keys, hash functions and Merkle trees
Experience with GitHub or other developer collaborative tools
Nice to Have
Experience with Kubernetes and containerization and different cloud providers like AWS or GCP.
Experience with performance optimizations
Contribution to open‑source projects
Benefits
Work Remotely from anywhere in the world
Work on exciting things. The world of crypto is our playground!
Flexible working hours
Flexible vacation policy
Competitive Salary
Stock options
Full benefits*
* Medical, Dental, Vision and 401k retirement plans. For US Employees only.
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$132k-182k yearly est. 3d ago
Senior Protocol Engineer - Remote Cosmos Backend
Saga 3.9
Los Altos, CA jobs
A leading blockchain protocol company is looking for an experienced Backend Engineer to design and implement quality backend architectures using Cosmos SDK in a remote working environment. Ideal candidates will have at least 7 years of experience in backend development, with strong Golang skills and an understanding of blockchain systems. The role offers flexibility and competitive compensation, contributing to exciting activities in the crypto space.
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$132k-182k yearly est. 3d ago
Senior Tugboat Engineer & Engine Room Lead (2/2 Schedule)
Massachusetts Maritime Academy 3.7
Boston, MA jobs
A maritime training institution in Boston seeks a Chief Engineer for the tug Independence. The role involves operating and maintaining all propulsion and auxiliary machinery, ensuring compliance with ABS, company, and Coast Guard regulations. Key responsibilities include managing engineering operations, performing maintenance duties, and maintaining records. This position offers a unique 2 week on, 2 week off rotation to create a work-life balance in the maritime sector.
#J-18808-Ljbffr
$88k-109k yearly est. 5d ago
Network Engineer II (Remote) - WashU IT
Washington University In St. Louis 4.2
Saint Louis, MO jobs
Scheduled Hours 40 Firewall focused Network Engineer provides complex technical and analytical work in serving as a resource for networking, enterprise network planning, high-level troubleshooting, security, network system administration, and/or networking products and services. Work includes the design, review of internal and external infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Consults with clients and/or vendors to determine future network systems requirements, their costs, design additions, solutions to complex network operating problems, and the design of network security systems. Serves as expert on the network and network services, including serving as a resource to more junior analysts in network problem solving and design. This includes determining needs and researching new technology additions and improvements to the network. He or she may also function as a technical specialist for network management systems or telecommunications networks (data, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services. Employee requires a general understanding of all aspects of networking (routing and switching, data center, wireless, security, etc.) with a specialty in at least one.
Job Description
Primary Duties & Responsibilities:
* Works with customers to develop requirements for network services and then to design cost-effective, secure and reliable solutions to meet those requirements.
* Prepares and maintains detailed network documentation both for networking team and end users.
* Configures and manages central network components (including network firewalls, Site to Site VPN firewalls, and Remote Access VPN firewalls to provide service to end users and departments. Triage and evaluate daily firewall requests into security policy and NAT rules.
* May serve as team leader for more junior-level analysts.
* Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon.
* Works with SOC to establish policies and procedures for managing the network.
* Stays current with new technologies, with a focus on routing, switching, wireless and security technology.
* Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments.
* Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
* Normal office environment
Physical Effort
* Typically sitting at a desk or a table
Equipment
* Office equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor's degree or combination of education and/or experience may substitute for minimum education.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Network And Server (4 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Candidate will have extensive knowledge with routing (BGP, EIGRP, OSPF), switching (VLANs, Spanning Tree) and network firewalls to include Cisco ASA, Cisco Secure Firewall, and Palo Alto NGFW. Detailed understanding of technical issues to design architecture for stable technologies. Familiarity with Python scripting language to include the requests library used to make API calls to automate firewall and network device configuration and management.
Candidate will have experience with managing and configuring Palo Alto NGFW and VMs and understanding operational aspects and configuration such as dynamic updates, monitoring threat logs, and managing GlobalProtect VPN software.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Customer Service, Leadership Communication, Negotiation, Network Infrastructures, Organizational Planning, Project Administration, Technical Consulting, Technical Solution Design, Technical Support, Technology Solution Delivery
Grade
G14
Salary Range
$75,200.00 - $128,800.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
* Up to 22 days of vacation, 10 recognized holidays, and sick time.
* Competitive health insurance packages with priority appointments and lower copays/coinsurance.
* Take advantage of our free Metro transit U-Pass for eligible employees.
* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
* Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
* We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$75.2k-128.8k yearly Auto-Apply 32d ago
Network Engineer II (Remote) - WashU IT
Washington University In St. Louis 4.2
Clayton, NC jobs
Scheduled Hours40Firewall focused Network Engineer provides complex technical and analytical work in serving as a resource for networking, enterprise network planning, high-level troubleshooting, security, network system administration, and/or networking products and services. Work includes the design, review of internal and external infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Consults with clients and/or vendors to determine future network systems requirements, their costs, design additions, solutions to complex network operating problems, and the design of network security systems. Serves as expert on the network and network services, including serving as a resource to more junior analysts in network problem solving and design. This includes determining needs and researching new technology additions and improvements to the network. He or she may also function as a technical specialist for network management systems or telecommunications networks (data, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services. Employee requires a general understanding of all aspects of networking (routing and switching, data center, wireless, security, etc.) with a specialty in at least one.Job Description
Primary Duties & Responsibilities:
Works with customers to develop requirements for network services and then to design cost-effective, secure and reliable solutions to meet those requirements.
Prepares and maintains detailed network documentation both for networking team and end users.
Configures and manages central network components (including network firewalls, Site to Site VPN firewalls, and Remote Access VPN firewalls to provide service to end users and departments. Triage and evaluate daily firewall requests into security policy and NAT rules.
May serve as team leader for more junior-level analysts.
Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon.
Works with SOC to establish policies and procedures for managing the network.
Stays current with new technologies, with a focus on routing, switching, wireless and security technology.
Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or a table
Equipment
Office equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
Bachelor's degree or combination of education and/or experience may substitute for minimum education.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Network And Server (4 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.More About This Job
Candidate will have extensive knowledge with routing (BGP, EIGRP, OSPF), switching (VLANs, Spanning Tree) and network firewalls to include Cisco ASA, Cisco Secure Firewall, and Palo Alto NGFW. Detailed understanding of technical issues to design architecture for stable technologies. Familiarity with Python scripting language to include the requests library used to make API calls to automate firewall and network device configuration and management.
Candidate will have experience with managing and configuring Palo Alto NGFW and VMs and understanding operational aspects and configuration such as dynamic updates, monitoring threat logs, and managing GlobalProtect VPN software.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Customer Service, Leadership Communication, Negotiation, Network Infrastructures, Organizational Planning, Project Administration, Technical Consulting, Technical Solution Design, Technical Support, Technology Solution DeliveryGradeG14Salary Range$75,200.00 - $128,800.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$75.2k-128.8k yearly Auto-Apply 15d ago
Network Engineer
Suffolk University 4.4
Boston, MA jobs
Suffolk University seeks a skilled and experienced Network Engineer to manage and maintain the university's wired and wireless network infrastructure. This role is crucial for ensuring the reliability and performance of our network services, supporting both academic and administrative functions. This position will also support some networking responsibilities at Curry College with Stipend.
Key Responsibilities
Manage and maintain the wired and wireless network infrastructure, ensuring high availability and performance.
Oversee the installation, configuration, and maintenance of Extreme Networks, Aruba Networks, Juniper Networks, F5, and Ivanti equipment.
Administer and support LAN, WAN, VOIP, VPN, BGP, and Internet.
Monitor network performance and troubleshoot issues as they arise, implementing solutions to optimize network performance.
Collaborate with other IT staff to ensure seamless integration and operation of network services.
Develop and maintain network documentation, including diagrams, configurations, and standards.
Implement and enforce network security policies and procedures.
Stay updated with the latest industry trends and technologies to ensure the university's network infrastructure remains current and effective.
Qualifications
Bachelor's degree in computer science or related field.
Minimum of 4+ years of experience in network engineering or a related role.
Proficiency with Extreme Networks, Aruba Networks, and Juniper Networks equipment.
Strong understanding of LAN, WAN, VOIP, and security protocols.
Excellent problem-solving skills and the ability to troubleshoot complex network issues.
Strong communication skills, with the ability to work effectively in a team environment.
Relevant certifications are a plus.
Interested candidates should submit a resume and cover letter detailing their relevant experience and qualifications. We look forward to welcoming a dedicated and proactive Network Engineer to our team to help support and enhance Suffolk University's network infrastructure.
Must be authorized to work in the US
Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.
$82k-110k yearly est. Auto-Apply 60d+ ago
Systems Engineer / Requirements Engineer-REMOTE
Advanced Automation Corporation 4.5
Oak Ridge, TN jobs
Advanced Automation Corporation (AAC) is looking for a Systems Engineer to join an already high-performing team. The candidate is expected to be familiar with the System Engineering Life Cycle, with significant expertise in requirements management. The primary role will be to elicit, collect, develop, and migrate system and sub-system level requirements to support a large-scale enterprise system.
The successful candidate will:
Establish specific, reliable, and testable requirements that lend themselves to independent validation and verification and/or perform the independent validation/verification
Migrate requirements, and traceable relationships, from documents or other requirements management software to DOORS Next, a requirements management tool
Develop interface requirements that consistently document the dependencies adopted by various parties responsible for implementing a system/sub-system
Establish, coordinate, and/or participate in technical reviews
Work seamlessly with engineers of various disciplines
Have familiarity with IBM Engineering Lifecycle Management tools, or similar tool sets
This position is full-time remote on a 4-month contract, with a potential for contract extension.
Requirements
Minimum Qualifications and Skills:
A Bachelor of Science (BS) in an Engineering Discipline
US citizenship, with the ability to obtain and maintain a DOE Q clearance
Strong communication skills and able to use common desktop productivity tools including MS Office
An ability to work both in a team or independently as required
Extensive knowledge of the Systems Engineering Lifecycle
10 years of prior related work experience in Systems Engineering and/or Requirements Engineering
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan - 401k
Employer Paid Life Insurance (Basic)
FSA (Flexible Spending Account)
Paid Time Off
Paid Sick Leave
Paid Holidays Off
AFLAC (Supplementary Insurance)
Tuition Reimbursement Program
Work From Home
EEO Statement
Advanced Automation Corporation is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability.
$73k-101k yearly est. Auto-Apply 16d ago
Child Care Network Specialist
Educare Learning Network LLC 3.6
Omaha, NE jobs
About NECC:
Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state.
What it's like to work here:
NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them.
About the job:
The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive.
Duties include:
Act as a main point of contact for child care educators seeking to enroll in NECC programs and services.
Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings.
Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business.
In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs.
Respond to provider inquiries and connect them with all available Child Care Network or other resources.
Serve on local and state committees representing NECC as appropriate.
Participate in opportunities to foster individual learning, leadership, professional development, and training.
About you:
We are looking for the following qualifications:
Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred.
Two or more years of experience working in a family child care or center-based program required.
Valid driver's license and car insurance required.
Mission-driven with a commitment to making early childhood come first in Nebraska.
Knowledge of the needs of child care providers and child care business practices.
Knowledge of community initiatives and resources.
Ability to collect and analyze data for purposes of continuous quality improvement.
Highly motivated, taking initiative to achieve goals.
Strong creative problem-solving skills, highly organized, and detail oriented.
Demonstrated flexibility and willingness to learn.
Ability to engage in reflective supervision practices.
Strong written and oral communication skills, including public speaking.
Strong interpersonal and relationship building skills.
Ability to work with individuals from various backgrounds.
High degree of discretion when dealing with sensitive situations or confidential information.
Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology.
Ability to work individually as well as collaboratively in a team environment.
Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events.
***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job.
If you'd like to be part of something special, please apply!
Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws.
Equal Opportunity Employer
$54k-70k yearly est. Auto-Apply 34d ago
IT Technician I
Babson College 4.0
Wellesley, MA jobs
TITLE: Technician IDEPARTMENT: ITSDSUPERVISOR: Ethan PooleEXTENSION: 6430
PAY RATE: $15
DUTIES AND RESPONSIBILITIES: This position will provide courteous and enthusiastic end user technical support to student, faculty, and staff customers at the Information and Technology Services Center located on the 2nd floor of the Horn Library.
RESPONSIBILITIES:
Properly direct incoming phone and email support requests to their proper IT areas; seek assistance and escalate incidents to higher level support staff when needed
Perform all hardware repairs and basic software diagnostics on Babson-issued Lenovo laptop models
Remotely access Babson-issued laptops and desktops to assist with basic customer issues (e.g. email client setup, printer configuration, network drive mapping)
Document all actions and repair steps taken in our support ticket tracking system, and communicate pertinent information to customers at time of pickup
Read and respond in a timely manner to email and Webex messages sent by student supervisors and full-time IT staff
QUALIFICATIONS:
Strong troubleshooting skills required, with preference given to applicants who have experience building, upgrading, repairing, or troubleshooting computer hardware and software issues
Previous customer service experience
Ability to work in a fast-paced and team-oriented environment that demands attention to detail
$15 hourly Auto-Apply 60d+ ago
Student Information System - Transition Coordinator
Belmont Public Schools 4.2
Massachusetts jobs
Technology/Technology Assistant
Date Available: Immediately
2025 - 2026 Opening
System-wide
REPORTS TO: Director of Technology
WORK YEAR: January 5, 2026 - September 30, 2026
HOURS: 21 hours
SALARY: $55,000 - $65,000
Attachment(s):
BPS_Student_Information_System_Transition_Coordinator_JobDescription.pdf
$55k-65k yearly 60d+ ago
IT Operations Technician
Lasell University 4.1
Newton, MA jobs
JOB DESCRIPTION
Job Title: IT Operations Technician
Division: Administration and Finance Department: Information Technology
Reports to: IT Operations Manager
Employment Status: 40 hours per week
JOB SUMMARY:
The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices.
This position is 100% based on-campus in Newton, MA
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time
.
Answer phone/email/ticketing requests for support and log all support requests in the ticketing system
Computer setup for new hires, moves, and changes (file migration, user preferences, etc.)
Deploy and maintain network printers
Provide “fixes” and modifications of installed software
Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement
Troubleshooting and maintain classroom and multimedia technologies and AV equipment
Provide AV setup and support for events and meetings
Maintain public and lab computing spaces
Collaborate on the creation and testing of computer/OS images for faculty and staff computers
Utilize Intune to display software packages and updates
Create and maintain knowledge base articles
Responsible for asset management and physical & digital security of desktop and mobile technology
Maintain Physical Security of computers
Provide guidance and support to IT student workers
Diagnose & replace computer components
Other duties as assigned
Qualifications
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:
Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience.
Technology skills:
Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops
Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting
Experience installing and troubleshooting software and hardware
Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless)
Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment
Experience with troubleshooting Extron AV systems
Experience with wired/wireless microphone systems, audio amplification and PA systems
Experience using TeamDynamix or similar ITSM tool
Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS
Experience with Intune
Familiarity with Microsoft Office applications
Other Skills/Requirements of the Job:
2+ years related experience
Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems
Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader
Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations
Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance
Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner
Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix)
Demonstrated ability to deliver professional customer service
Ability to work occasionally adjusted work hours during peak academic periods and special events
CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB:
Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus
PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB:
(Pick the one from each category that best suits this position):
Physical Effort:
___Average physical effort with some handling of light weights such as
supplies or materials on an infrequent basis. (10 - 15 lbs.)
___ Occasionally an above average amount of physical effort including
consistent standing, lifting and carrying light to moderately heavy
materials or equipment.
__x_ High level of physical effort such as pushing, pulling, bending, lifting
and carrying heavy objects. (Over 50 lbs.)
Visual:
___ Average visual effort with infrequent exposure to visually demanding
work.
__x_ Above average visual effort with frequent exposure to visually
demanding work involving detailed work.
___ High level of visual effort with continuous exposure to highly detailed
work requiring substantial concentration.
What is the extent of exposure to
unpleasant
work conditions required in carrying out job duties?
Check Only One from each category.
__x_ Work performed in an environment with
correctable
conditions such
as lighting and room temperature.
___ Work performed in an environment requiring
occasional
exposure to
weather extremes, fumes , odors and/or noise.
___ Work performed in an environment requiring
constant
exposure to
weather extremes, fumes, odors and/or loud noise
Hazards:
__x_ Normally, no exposure to job hazards; probability of injury is remote.
___ Occasional exposure to job hazards, resulting in some injury, lost time,
or threatening to one's personal health.
___ Frequent exposure to job hazards, resulting in injury, lost time, total
disability or death.
$54k-63k yearly est. 11d ago
Information Technology Adjunct Instructor (REMOTE)
Florida Technical College 4.3
Orlando, FL jobs
Job Description
Florida Technical College is looking for qualified Information Technology Adjunct Instructors (Remote).
Our campuses are growing! If you have a passion for teaching, we'd like to talk to you.
Classes typically run Monday to Thursday and can be held in the morning or evening.
Minimum Requirements:
Master's degree in Information Systems, Computer Science, or related areas.
A combination of work experience and/or required credentials in the field they will be teaching: Minimum of a year of successful teaching experience at the graduate college level.
Must be computer literate to maintain and manage the course documents within the learning management system, and also educational resources.
Benefits:
Competitive compensation.
Part-time/contract role for a specific term.
Fulfilling a role in your community by sharing your expertise!
Who We Are
Florida Technical College was founded in 1982 to provide private, post-secondary education, offering diploma, associate, and bachelor's degree programs in a range of professions, including Healthcare, Construction Trades, Hospitality, Beauty, Information Technology, and Business.
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check and educational verification.
$52k-64k yearly est. 11d ago
NTT, Electrical & Computer Engineering
Merrimack College 4.0
North Andover, MA jobs
Job Description
Merrimack College, located 25 miles north of Boston, is undergoing an exciting transformation toward becoming a premier regional research university. Recognized as one of the fastest-growing private nonprofit educational institutions in the U.S., we are committed to excellence in research and teaching.
The School of Engineering and Computational Sciences invites applications for a full- time, open-rank, non-tenure track faculty position in Electrical and Computer Engineering, beginning Fall 2025. We seek passionate educators dedicated to student success who will enrich our dynamic, student-centered learning environment and help expand innovative, experiential learning opportunities such as co-ops and industry-engaged projects.
Join Our Mission:
Join a community where innovation in teaching meets real-world impact. At Merrimack, we believe in the transformative power of education to empower lives and inspire change. Our non-tenure track faculty are key to this mission-designing hands-on learning experiences that prepare students for leadership in engineering and technology. As we prepare to launch new Ph.D. programs and expand our research footprint, non-tenure-track faculty have an opportunity to contribute meaningfully to curriculum innovation, student mentorship, and educational impact.
Who We Are:
The School of Engineering and Computational Sciences is a hub for innovation at Merrimack. We offer ABET-accredited programs in civil, electrical, and mechanical engineering, as well as degrees in computer engineering, computer science, data science, and more. New programs in construction management, information technology, and electromechanical engineering reflect our continued growth. With approximately 400 undergraduates and 200 graduate students, we provide a supportive learning environment. Our faculty engage students through project-based learning, research, and industry partnerships-helping them translate classroom learning into real-world success.
Primary Responsibilities:
Teach Electrical and Computer Engineering courses
Assist in cultivating business connections and partnerships in the field and help integrate innovative experiential learning opportunities, such as internships, co-ops, and industry-sponsored projects, into the curriculum.
Maintain current, industry-aligned course content
Mentor students academically and professionally
Hold regular office hours
Contribute to departmental and institutional service
Foster a collegial and collaborative environment
Qualifications:
M.S. in Electrical or Computer Engineering (or related field); Ph.D. in Engineering Education with B.S. in ECE also considered
Strong background in ECE disciplines
Demonstrated or potential excellence in teaching
Excellent communication and collaboration skills
Experience in or commitment to developing industry partnerships, internships/co-ops, or project-based learning opportunities for students.
Application Materials Should Include:
Cover Letter
Resume or Curriculum Vitae
Teaching philosophy and interests
Contact information for three professional references
Applications will be reviewed immediately and continue until the position is filled.
This position is subject to the successful completion of a criminal background check.
Work Location
This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.
Compensation:
The expected 9-month base salary range (paid over 12 months) for the Assistant Professor or Practice position is $78,000-$90,000; for the Associate Professor of Practice is $90,000-$110,000, and for the Full Professor of Practice is $110,000-$120,000. The actual pay offered to the selected candidate will be determined based on factors such as, but not limited to, candidate qualifications and prior experience, scope of responsibilities, internal equity, and market considerations.
Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.
Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack's Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.
About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College's suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master's Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report's ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution.
Merrimack College is an Equal Opportunity Employer.
$110k-120k yearly 29d ago
Student Information System - Transition Coordinator
Belmont Public Schools 4.2
Belmont, MA jobs
Student Information System - Transition Coordinator JobID: 2539 Technology/Technology Assistant Date Available: Immediately Additional Information: Show/Hide 2025 - 2026 Opening System-wide REPORTS TO: Director of Technology
WORK YEAR: January 5, 2026 - September 30, 2026
HOURS: 21 hours
SALARY: $55,000 - $65,000
$55k-65k yearly 60d+ ago
Information Technology Technician
University System of New Hampshire Portal 4.3
Durham, NH jobs
The Information Technology Technician will assist the Information Technologist IV in providing technical hardware and software support to the Computer Science department. General duties are: Technical Support and System Administration (80%): Provide technical hardware and software support. Install and upgrade software and hardware for instruction and research purposes. Ensure compliance with department policies and procedures. Planning (10%): Investigate potential software and hardware upgrades and additions. Operation (10%): Monitor system health and assist with routine system maintenance.
Physical Demands
Must be able to lift up to 50 pounds and able to carry out physical tasks that routinely require bending, standings, and carrying.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field and 1-3 years experience.
Additional Job Information
UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position may require that you be vaccinated against COVID -19 in the future, unless you apply for and receive a religious or medical exemption. You may not test out of this requirement.
$35k-45k yearly est. 60d+ ago
Information Technologist IV
University System of New Hampshire Portal 4.3
Durham, NH jobs
Senior network engineer responsible for network design, deployment, maintenance and troubleshooting. Install, maintain and optimize wired and wireless network hardware and software for all University System of New Hampshire locations .
Other Minimum Qualifications
Bachelor's degree and four years of experience, Associate's degree and six years, or combination of education and experience equal to eight years. Knowledge of radio frequency theory, wave propagation and antenna fundamentals
Additional Preferred Qualifications
CWNA Certified Wireless Network Administrator CWDP Certified Wireless Design Professional CWAP Certified Wireless Analysis Professional CWSP Certified Wireless Security Professional
$35k-45k yearly est. 60d+ ago
Operating Systems / Network Analyst 2
Southern Oregon University 4.2
Ashland, OR jobs
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2
Division/Department: Finance and Administration/Information Technology
Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly
FLSA Status: Non Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On Campus
Work Hours: M-F 8-5 Flexible schedule when required.
Worker Status: Must be able to legally work in the United States without visa sponsorship
SPECIAL INSTRUCTIONS TO APPLICANT:
Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit ***************************************************************************************************************
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees.
POSITION DESCRIPTION:
Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support.
Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends.
Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V).
Typical skills for each core function are cited below.
Operating Systems Analysis
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory;
Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment;
Ability to use performance monitoring software and interpret results;
Ability to perform preventative and remedial maintenance to operating system(s);
Ability to interface/integrate campus defined operating system(s) with software and other systems;
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications;
Knowledge of applications programming techniques and procedures;
Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code;
Ability to research and survey new products and/or releases, such as productivity tools;
Ability to establish and document operations procedures;
Knowledge of network operating systems and network architecture, configuration, and protocols;
Knowledge of client-server technologies.
Operating Systems Administration
Familiarity with scripting languages (PowerShell, Python, or Bash) for automation.
Knowledge of system management and security/control procedures;
Knowledge of database design, structure development, features, operations, programming, and data access principles;
Knowledge of data communication network architecture, configuration, protocols, and interfaces;
Knowledge of operating systems and storage capacity, including ability to perform capacity planning;
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems;
Ability to develop and execute disaster recovery plans;
Ability to establish data security standards and procedures;
Ability to tune database systems and maintain database software.
Strong understanding of Active Directory or LDAP directory services.
Network Planning and Implementation
Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission;
Computer/video skills on specific applicable hardware and software; understanding of system functionality and components;
Specialized vendor training or licensing to meet a specified departmental need;
Ability to interpret data on system usage and develop engineering specifications to support changing service levels;
Ability to interpret and apply broad regulatory standards and technical specifications to assignments;
Ability to monitor and manage vendor relationships to ensure responsiveness and quality.
Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions
Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations
Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management)
Knowledge of essential network and system security concepts
Working understanding of firewalls and network ACLs
Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)
Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)
Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)
Preferred Requirements
Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified.
Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday
Experience with the Box Enterprise file storage system
Experience with database systems (Oracle, MS SQL Server, MySQL)
Experience with high-availability clustering (MS, Novell, SQL Server).
Experience with enterprise directories (Active Directory, eDirectory, LDAP).
Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
Experience with enterprise storage systems (iSCSI, SANs, NAS)
Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
Experience with configuration management software (Puppet, Chef, SaltStack).
Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager).
Experience working within enterprise Information Security frameworks to protect data and secure systems.
Essential Functions
Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:
(80%) Shared Network and System Administration
Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance.
Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems.
The following duties are shared with the Infrastructure Services Manager and other team members:
Installation, upgrade, and maintenance of server hardware and operating systems.
Installation, upgrade, and maintenance of network security hardware and software.
Installation, upgrade, and maintenance of enterprise software.
Installation, upgrade, and maintenance of network storage.
Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware.
Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications.
General enterprise-level administration of all of the resources listed above, including monitoring and security.
Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
Maintain system documentation, including network diagrams, procedures, and configuration details
Responsible for designing and managing account creation and deletion processes.
Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC.
Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration.
Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation
(5%) Network Printing
Configure and maintain a network printing environment for the campus network.
Assist User Services staff with the creation of network printers.
Maintain print accounting and management software.
(5%) Data Backup and Recovery
Maintain a schedule of backup jobs for university systems.
Perform media rotation, and media lifecycle tasks.
Restore data as needed.
Maintain disaster recovery systems and associated procedures.
(10%) Technical Support
Troubleshoot network and enterprise application system problems.
Ensure system reliability and 7×24 operation of the network and other enterprise systems.
Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage.
Ensure that systems problems have been efficiently and effectively remedied.
Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed.
Plan and submit projects to Change Management for projects which may impact users, or the campus community.
Skills, Knowledge, and Abilities
Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory
Ability to use performance monitoring software and interpret results.
Ability to perform preventative and remedial maintenance to operating system(s).
Ability to interface/integrate campus defined operating system(s) with software and other systems.
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.
Ability to establish and document operations procedures.
Knowledge of network operating system and network architecture, configuration, and protocols.
Knowledge of client server technologies.
Knowledge of data communication network architecture, configuration, protocols, and interfaces.
Knowledge of operating systems and storage capacity, including ability to perform capacity planning.
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
Ability to develop and execute disaster recovery plans.
Ability to establish data security standards and procedures.
Ability to tune database systems and maintain database software.
Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.).
Knowledge of network traffic and performance parameters to interpret variance and service impact to users.
Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.).
Understanding of connectivity, system integration, and traffic issues.
General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements.
Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities.
Knowledge of telecommunications and video industry standards.
Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features).
Physical Demands
The position spends the majority of time in meetings, sitting, or working at a computer.
Occasional lifting of network servers, and other computer equipment.
Travel to technical training may occasionally be required.
Special Conditions
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
_________________________
SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce
In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.
$28.9-36.1 hourly Auto-Apply 60d+ ago
Client Systems Engineer
Babson College 4.0
Wellesley, MA jobs
The Client Systems Engineer is responsible for creating a stable, secure, and efficient client technology experience through the IT Service Center, which provides timely and direct technical assistance to the Babson community. Specifically responsible for effective configuration, provisioning, operation, maintenance, and support of client systems and related infrastructure; helping to define appropriate standards, policies, procedures, software toolsets; supporting peripherals to facilitate the management, accountability, functionality, and security of the client systems; and assisting with client problem resolution assistance either via telephone, remote access to client machines, email, direct interface with walk-in users, or on-site support at the user's location.
WHAT YOU WILL DO
Review, test, and distribute critical patches and updates to Windows/MAC workstations.
Audit and implement group policy in our Active Directory Environment.
Manage and administer the college's Intune Device Management Platform.
Provide Tier 3 escalation level support for the college as well as primary support for C level employees.
Package, update, distribute academic and administrative application for community consumption.
Provide oversight of walk-in support issues and Tier 1 staff, ensure proper logging of problem type, and timely escalation to other IT areas as necessary.
Assist with all aspects of hardware repair on college-issued laptop and desktop computers. This includes diagnosis, parts ordering, documentation, and repair.
Communicate with end users, both verbally and in writing, regarding problem resolution status, upcoming system changes, ITSD policies, and any other necessary communication.
Provide training to junior staff to ensure efficient and effective practices are followed with troubleshooting end-user technical issues.
Create and reinforce scheduling, training materials, and policies to share with student staff.
Manage and track asset inventory and incident tickets using Service Center tools, both software and hardware.
Assume additional responsibilities as required.
YOUR TEAM WILL INCLUDE
N/A
WHAT EDUCATION AND SKILLS YOU WILL NEED
Bachelor's Degree, A+ technical certification, or related experience.
5+ years of experience in a technical support role desired.
Must have extensive knowledge and support experience within the Windows OS ecosystem; Windows Server, Current Windows Operating Systems.
Knowledge of Azure Cloud, Azure Virtual Desktop, Windows Active Directory, Microsoft 365 Core applications and administration.
Must have broad experience with creation and distribution of Windows based images leveraging Intune and Autopilot.
Must have knowledge of administering MAC OSX and iOS devices utilizing JAMF MDM, application distribution, patch management.
Must have extensive working knowledge of networking (e.g., TCIP, DNS, DHCP).
Must have in-depth knowledge of system security and backup/recovery.
Must have excellent customer service skills and a proactive customer support attitude. Must have a passion for both customer service and technology, along with the ability to multi-task across clients and technologies while maintaining an appropriate level of professionalism and composure.
Ability to motivate a team by communicating shared goals and celebrating group achievements.
Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Ability to work with a diverse and inclusive student body, faculty, staff, and other constituents.
Ability and interest in learning and testing new campus technologies.
Must have strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint)
HOW AND WHERE YOU WILL WORK
Hybrid schedule which requires work onsite a minimum of 3 days a week; the on-campus requirement is subject to modification based on organizational need.
Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management.
Must possess the ability to lift up to 40 pounds to assist with scheduled large-scale equipment deliveries and deployments.
This is an exempt position with the following pay range: $74,329 - $82,588 depending on the candidate's experience; the role is also eligible for bonuses based on performance and budget.
Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.
Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year.
Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program.
All questions or concerns about this posting should be directed to the Office of Human Resources at *************.
$74.3k-82.6k yearly Auto-Apply 60d+ ago
Information Technology Instructor, Workforce Development (Multiple Positions) - Springfield Technical Community College
Springfield Technical Community College 4.1
Springfield, MA jobs
Springfield Technical Community College Division of Workforce Development is seeking passionate and knowledgeable in person adjunct instructors to contribute to the delivery of diverse Information Technology computing related courses. We are in search of innovative candidates who are ready to instruct cutting-edge computing concepts in a Boot Camp model to adult students preparing for their CompTIA certification exams using the TestOUT training learning management system. This program is designed to develop students skills so they can successfully obtain employment after completing the progressing training program in cybersecurity. Students will receive in person instruction with a limited distance learning environment. Students will progress through the program in pursuit of the following certifications:
IT+ Fundamentals - designed to support students and career changers with no prior experience in information technology. This training will provide foundational tech skills.A+ - validates and expands the entry-level skills required in today's essential IT domains, including computer repair, software and operating systems, network administration, information security, cloud computing, and troubleshooting of both desktops and mobile devices.Network+ - students will demonstrate competencies as an entry-level network professional. This training develops IT professionals' expertise in managing, maintaining, troubleshooting, installing, and configuring computer networks.Security+ - students will demonstrate foundational knowledge in cybersecurity. The curriculum will validate an IT security professional's skills in threat mitigation and response, security architecture, compliance and risk management, and security operations for preparation into the exciting Cyber Security work environment
JOB DUTIES & RESPONSIBILITIES:
Deliver high energy CompTIA certification course using CompTIA slides and online tools, incorporating real world scenarios.Provide instruction with clear objectives and agenda in line with the needs of adult learners.Ensure students are working toward course objectives and completing their online learning lessons and labs.Instruct students how to use their CompTIA online learning products through TestOut Labsim Training tools and other multimedia presentation formats.Provide engaging activities so learners are actively participating.Adjust instructional practices in line with feedback provided by students and supervisor.Maintain accurate student attendance records.Access, respect, and maintain the confidentiality of student information.Ensure students are registered to take their certification exam before the course concludes.Encourage and motivate students to complete their coursework, attend office hours for extra help, and provide 1:1 guidance, if necessary.Adhere to STCC, CompTIA's and TestOut Instructor Standards and Guidelines.
Requirements:
Ability to work collaboratively in a diverse, inclusive and student-centered environment, and with current and prospective students and staff of various learning styles, cultures, identities, and life-experiences.Current CompTIA certification (or equivalent TestOut certification) for the course you are teaching.3 years of experience teaching in the specific topic or related experience.Familiarity with a variety of the CompTIA concepts, practices, and procedures.Excellent organizational skills.Excellent verbal and written communication skills.Proficiency in English.Ability to work with second language learners and translate technical terms/processes into lay terms.Experience working with instructional technology tools and web based Learning Management Systems.
PREFERRED QUALIFICATIONS:
2+ years of technical teaching experience in EnglishAbility to provide bilingual instruction in Spanish and English
EQUIVALENCY STATEMENT:
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Additional Information:
Salary: $50 - $70 per hour of instruction
Benefits: No
Union: Non-Union
Grant Funded: No
Closing Date: Open Until Filled
All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.
INFORMATION AWARENESS SECURITY TRAINING:
Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.
Application Instructions:
All available positions are located at: ********************************** which applicants must apply online by submitting a cover letter, resume and three (3) professional references.
Cover letter must demonstrate how your education and experience qualifies you for this position.
PRE-EMPLOYMENT DETAILS:
STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.
POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY
Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at ************ or via email at ****************, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Springfield Technical Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
EQUAL OPPORTUNITY STATEMENT
STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.
URL: ************