Clinical Secretary jobs at Dartmouth-Hitchcock - 20 jobs

Reviews, processes, and tracks all referrals for services delivered by providers. Schedules appointments, tests or procedures, responds to patient calls, provides instruction/support to staff for communicating with patients and may act as liaison between physicians & specialists outside of D-H. Responsibilities Responds to patient calls providing general information and education. Greets patients arriving for appointments, provides appropriate questionnaire(s), answer questions and assists patients with completion of forms and use of technology, acknowledges any delays and keeps patient updated. Assesses needs of patients without appointments and processes requests for prescriptions, forms, appointments or need to speak directly to clinical support. Reviews schedules daily for accuracy in scheduling, needed ancillaries and incoming records and makes adjustments as needed. Reviews wait list, manages multiple e-DH worklists and reschedules patients to assure schedules are fully booked and patients' needs are met. Completes any follow up needs for patients as directed by the After Visit Summary (i.e., booking appointments, scheduling lab and radiology exams or arranging for any external procedures). Receives incoming phone calls from providers, other staff or external provider offices and patients. Appropriately assesses the needs of the caller and processes requests, takes messages, schedules appointments or transfers the call. Monitors and completes system messages in a timely manner to meet patients' needs. Monitors incoming faxes regularly and reviews each to determine the proper course of action in a timely manner. Completes Authorizations and Pre Certifications for all external and stat procedures to ensure patients receive services in a timely manner and insurance is notified of the need for services. Reviews all provider schedules at the end of day to identify and contact those patients who require follow up and processes letters to no shows in accordance with current policy. Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns. Monitors the waiting room for patients in distress and seeks assistance when needed. Responds to minor patient concerns and complaints using service recovery tactics. Reports all concerns and complaints to supervisor/manager. Manages multiple in-baskets by monitoring, prioritizing and properly routing the messages. Completes tasks as assigned by providers or clinical staff. Acts as liaison between primary care physicians & specialists outside DH. Monitors referral work queues for internal and external referrals. Processes new referrals according to established procedures and tracks queue status to insure that referrals are completed. Implements and monitors DH policies and procedures. Participates in initiatives to improve the referral management process. Delivers mail to mail room and picks up mail to be distributed within department on a daily basis, completes monthly tracers and weekly BCA (Business Continuity Application) system checks. Performs other duties as required or assigned. Qualifications * High school graduate or equivalent with 1 year experience in provider office. * Knowledge of insurance benefit programs and medical terminology. * Ability to effectively interact with providers, staff, patients and insurance plan representatives a must. * Able to prioritize multiple tasks. * Must have prior computer experience, excellent communication skills, and attention to detail. Required Licensure/Certifications * None

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Schedules appointments, tests or procedures, responds to patient calls, provides instruction/support to staff for communicating with patients and may act as liaison between providers & specialists outside of D-H. Responsibilities * Responds to patient calls providing general information and education. * Greets patients arriving for appointments, provides appropriate questionnaire(s), answer questions and assists patients with completion of forms and use of technology, acknowledges any delays and keeps patient updated - Per department/location need. * Assesses needs of patients without appointments and processes requests for prescriptions, forms, appointments or need to speak directly to clinical support. * Reviews schedules daily for accuracy in scheduling, needed ancillaries and incoming records and makes adjustments as needed. Reviews wait list, manages multiple e-DH worklists and reschedules patients to assure schedules are fully booked and patients' needs are met. * Completes any follow up needs for patients as directed by the After Visit Summary (i.e., booking appointments, scheduling lab and radiology exams or arranging for any external procedures). * Receives incoming phone calls from providers, other staff or external provider offices and patients. Appropriately assesses the needs of the caller and processes requests, takes messages, schedules appointments or transfers the call. * Monitors and completes system messages in a timely manner to meet patients' needs. * Monitors incoming faxes regularly and reviews each to determine the proper course of action in a timely manner per department/location need. * Reviews all provider schedules at the end of day to identify and contact those patients who require follow up and processes letters to no shows in accordance with current policy. * Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns. * Monitors the waiting room for patients in distress and seeks assistance when needed. Responds to minor patient concerns and complaints using service recovery tactics. Reports all concerns and complaints to supervisor/manager. * Manages multiple in-baskets by monitoring, prioritizing and properly routing the messages. Completes tasks as assigned by providers or clinical staff. * Acts as liaison between primary care providers & specialists outside DH. * Participates in initiatives to improve department workflows and policies and procedures. * Delivers mail to mail room and picks up mail to be distributed within department on a daily basis, completes monthly tracers and weekly BCA (Business Continuity Application) system checks. * Performs other duties as required or assigned. * Able to be a team player and collaborate with others throughout the system. Qualifications * High school graduate or equivalent with 1 year experience in provider office preferred * Ability to effectively interact with providers, staff, patients and insurance plan representatives a must * Able to prioritize multiple tasks * Knowledge of insurance benefit programs and medical terminology * Must have prior computer experience, excellent communication skills, and attention to detail

The Health Unit Coordinator (HUC) 2 is responsible for multi-tasking clerical and patient customer service support functions as part of the patient care team. The Health Unit Coordinator provides the connectivity between the providers, staff and inter/intra department areas through various modalities such as fax, phone, and computers (command central). The Health Unit Coordinator 2 may also register patients and perform other data management activities. The HUC acts under the direction of daily shift supervisor and the unit resource person. Education High school or equivalent (GED). Certification, Registration & Licensure Certification required to obtain: Notary Public, State of New Hampshire, within 4 months of hire date. Must be kept current. Experience Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment. Responsibilities Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments. Greets the patient and family and completes the patient registration process. Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer. Demonstrates time management skills. Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications. Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment. Performs job specific requirements and other duties as assigned. Serves as a preceptor for new employees. Employee Benefits Competitive and comprehensive employee benefits and growth opportunities await you when you join our team. Health insurance and dental benefit Available to full-time (30+ hours) and part-time employees (20-29 hours) Wellness programs Life/LTD insurance 403B retirement savings account with employer contribution Tuition reimbursement On-site childcare Complimentary on-site employee fitness center Paid time off Career development Employee Activities Committee Military Program (offering a supportive environment for those serving or who served in the armed services) Streamlined military leave process Enhanced military leave policy Enrichments to benefits and paid-time-off Organizational resources committed to employees and their families Education for employees and managers Recognition of service Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this Job, the employee is regularly required to hear. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, sit, speak, and walk. The employee is occasionally required to bend, reach, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, and electrical hazards - shock. The noise level in the work environment is usually moderate.

30 hours, part time with benefits- Hours will be Monday through Friday 1030am-5pm - Laconia campus Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient's family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options. Education High school or equivalent (GED).preferred. Certification, Registration & Licensure None required. Experience Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems. Critical thinking skills while performing multiple functions and prioritizing duties. Knowledge of medical terminology is desired. Responsibilities Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Greets and welcomes arriving patients. Secures signatures for all required documentation. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, sit, and speak. The employee is frequently required to bend, do fine motor, repetitive motion and reach. The employee is occasionally required to kneel, stand, walk and squat. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, electrical hazards and radiation. The noise level in the work environment is usually quiet. NOTE: THE FOLLOWING PHYSICAL DEMANDS AND WORK ENVIRONMENT APPLY SPECIFICALLY TO ED REGISTRATION STAFF Classification is MODERATE. The employee will frequently carry, pull/push 20 lbs. They are required to frequently stand or walk. Occasionally exposed to moving mechanical parts, vibration and non-weather heat and cold. The noise level is usually moderate.

Rehab Business office, located at 49 South Main Street, Concord- Hours are Monday through Friday 8-5pm The Rehab Central Scheduler works under the direction of the Director and/or Office Manager. They manage the client/patient intake process through effective communication and collection of information. The Central Scheduler is the primary access point for patients, physicians, referral sources, and is responsible to ensure that the patient receives timely appointments that meet their needs and also meets the required guidelines of the department. Education High school or equivalent (GED). Experience Demonstrated ability to effectively and positively interact with a multi-disciplinary team of staff, patients, and others. Prior experience working in the medical field and/or training. Responsibilities Consistently displays the necessary skills and abilities required for the position. Schedules, reschedules and follows up on canceled appointments and enters data into computerized scheduler according to Scheduling Guidelines. Handles phone calls in a professional and efficient manner adhering to departmental standards. Reconciles schedules, work lists and reports. Facilitates patient care between specialty ancillary service areas. Performs other duties as assigned (assists team members in Business Office with duties and responsibilities). Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, and speak. The employee is frequently required to perform activities that require fine motor skills, reach, and sit. The employee is occasionally required to bend, kneel, squat, stand, and walk. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, and airborne pathogens. The noise level in the work environment is usually moderate.

Schedules procedures and appointments using knowledge of information received from a variety of sources. Schedules patients for same-day inpatient procedures, and orders appropriate blood work. Schedules patients for lab testing, ancillaries, physician appointments, ICD and pacemaker appointments. Coordinates inpatient transfers and admissions. May input and edit master schedule. Responsibilities Schedules patients for same-day inpatient procedures. Schedules patients for laboratory testing, ancillaries, physician appointments, ICD and pacemaker appointments, and outreach. Notifies patients of appointments, labs, testing, procedures and preparation. Notifies physicians, technicians, and nurses of special needs and situations of patients. Coordinates inpatient transfers and admissions. May input and edit the master schedule. Obtains and documents authorizations and pre-certifications prior to lab testing, physician appointments for outpatient and same-day procedures while notifying Clinic Administration concerning changes in patient insurance prior to the appointment or procedure day. Coordinates daily procedure and weekly schedules. Delivers day sheets, schedules, and procedures folders to physicians, nurses, labs and the same-day department. Processes laboratory day sheets from previous day. Obtains films, reports, and patient histories for procedures, testing, and physician appointments. Processes, uploads, and files reports. Notifies physicians of meetings, conferences, and patient procedure dates. Maintains logs, codes NNE reports, and runs monthly reports. Maintains an adequate stock of supplies, brochures, and forms. Monitors and keeps rotaries updated. Performs other duties as required or assigned. Qualifications * Associates degree with 1 year of experience working in a fast-paced hospital setting, or the equivalent in education and experience required. * Familiarity with word processing techniques and medical terminology required. * Must be detail oriented and possess the ability to organize, prioritize, and perform multiple tasks simultaneously. * Excellent communication and interpersonal skills required. Required Licensure/Certifications * None

Under the direction of the facility Director and Office Supervisor, provides a variety of administrative and data management functions to support the outpatient surgery center. The OSC Patient Registrar is the primary access point for patients and is responsible to ensure patient and family members receive timely, efficient, and compassionate customer service. Manages and creates patient accounts for services rendered, including the creation of medical records. Verifies patient demographic and insurance information. Duties include but are not limited to receptionist, registration, medical record management, and data entry. Education High school or equivalent (GED). Basic computer skills required. Certification, Registration & Licensure None required. Experience Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems. Critical thinking skills while performing multiple functions and prioritizing duties. Knowledge of medical terminology is desired. Responsibilities Obtains and verifies insurance and demographic information. Greets and welcomes arriving patients. Participates and engages in center activities including facilitating care between the patient, families, staff, and surgeons. Performs office clerical tasks. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, sit, and speak. The employee is frequently required to bend, do fine motor, repetitive motion and reach. The employee is occasionally required to kneel, stand, walk and squat. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, electrical hazards and radiation. The noise level in the work environment is usually quiet.

Part time Thursday & Friday 7am-730pm, shift differential pay - benefit eligible Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient's family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options. Education High school or equivalent (GED).preferred. Experience Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems. Critical thinking skills while performing multiple functions and prioritizing duties. Knowledge of medical terminology is desired. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, sit, and speak. The employee is frequently required to bend, do fine motor, and reach. The employee is occasionally required to kneel, squat, stand, and walk. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, and radiation. The noise level in the work environment is usually quiet. NOTE: THE FOLLOWING PHYSICAL DEMANDS AND WORK ENVIRONMENT APPLY SPECIFICALLY TO ED REGISTRATION STAFF Classification is MODERATE. The employee will frequently carry, pull/push 20lbs. They are required to constantly stand or walk. Employee will frequently be exposed to airborne contaminant, airborne pathogens, blood borne pathogens, bodily fluids. The noise level is usually loud.

Franklin Emergency Room Patient Registrar- Working every other Sunday day shift from 2pm- 9pm with competitive shift differential pay Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient's family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options. Education High school or equivalent (GED).preferred. Certification, Registration & Licensure None required. Experience Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems. Critical thinking skills while performing multiple functions and prioritizing duties. Knowledge of medical terminology is desired. Responsibilities Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Greets and welcomes arriving patients. Secures signatures for all required documentation. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, sit, and speak. The employee is frequently required to bend, do fine motor, repetitive motion and reach. The employee is occasionally required to kneel, stand, walk and squat. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, electrical hazards and radiation. The noise level in the work environment is usually quiet. NOTE: THE FOLLOWING PHYSICAL DEMANDS AND WORK ENVIRONMENT APPLY SPECIFICALLY TO ED REGISTRATION STAFF Classification is MODERATE. The employee will frequently carry, pull/push 20 lbs. They are required to frequently stand or walk. Occasionally exposed to moving mechanical parts, vibration and non-weather heat and cold. The noise level is usually moderate.

The Heart Failure Cardiology secretarial team at Dartmouth-Hitchcock is seeking a highly organized, detail-orientated, dependable, and motivated person for our Sr. Clinical Secretary - PCDS opening. Join our administrative team of secretaries proudly supporting a wide range of patient and provider service-related areas. We foster culture that is supportive of growth and expansion. Come join our amazing team! The ideal candidate is someone who: * Is reliable and will care about our patients and colleagues providing care * Is resourceful and motivated * Brings an attitude that is collaborative, diplomatic, humble, emphasizes quality, and believes that details and patient experience matter * Seeks areas of improvement and participates and identifies departmental process improvement opportunities * Comfortable in a dynamic role and enjoys multitasking Responsibilities Schedules patients for laboratory testing, ancillaries, physician appointments, ICD and pacemaker appointments. Notifies patients of appointments, labs, testing, procedures and preparation. Notifies physicians, technicians, and nurses of special needs and situations of patients. Obtains prior authorization for testing to be completed at an outside facility. Obtains films, reports, and patient histories for procedures, testing, and physician appointments. Processes, uploads, and files reports. Notifies physicians of meetings, conferences, and patient procedure dates. Maintains an adequate stock of supplies, brochures, and forms. Performs other duties as required or assigned. Qualifications * Associates degree with 1 year of experience working in a fast-paced hospital setting, or the equivalent in education and experience required. * Familiarity with word processing techniques and medical terminology required. * Must be detail oriented and possess the ability to organize, prioritize, and perform multiple tasks simultaneously. * Excellent communication and interpersonal skills required. Required Licensure/Certifications * None

Schedules procedures and appointments using knowledge of information received from a variety of sources. Schedules patients for procedures, and orders appropriate blood work. Schedules patients for lab testing, ancillaries, physician appointments, etc. Coordinates inpatient transfers and admissions. May input and edit master schedule. Responsibilities Schedules patients for same-day inpatient procedures. Schedules patients for laboratory testing, ancillaries, physician appointments, ICD and pacemaker appointments, and outreach. Notifies patients of appointments, labs, testing, procedures and preparation. Notifies physicians, technicians, and nurses of special needs and situations of patients. Coordinates inpatient transfers and admissions. May input and edit the master schedule. Obtains and documents authorizations and pre-certifications prior to lab testing, physician appointments for outpatient and same-day procedures while notifying Clinic Administration concerning changes in patient insurance prior to the appointment or procedure day. Coordinates daily procedure and weekly schedules. Delivers day sheets, schedules, and procedures folders to physicians, nurses, labs and the same-day department. Processes laboratory day sheets from previous day. Obtains films, reports, and patient histories for procedures, testing, and physician appointments. Processes, uploads, and files reports. Notifies physicians of meetings, conferences, and patient procedure dates. Maintains logs, codes NNE reports, and runs monthly reports. Maintains an adequate stock of supplies, brochures, and forms. Monitors and keeps rotaries updated. Performs other duties as required or assigned. Qualifications * Associates degree with 1 year of experience working in a fast-paced hospital setting, or the equivalent in education and experience required. * Familiarity with word processing techniques and medical terminology required. * Must be detail oriented and possess the ability to organize, prioritize, and perform multiple tasks simultaneously. * Excellent communication and interpersonal skills required. Required Licensure/Certifications * None

This position is Hybrid remote allowing 2 days in a remote location and 3 days on site. It is required that the candidate will be able to train in person and on site for the initial 60-90 days. * Note, some positions do require interactions with patients within the clinic and will have limited remote availability Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc. Responsibilities Answers telephone, screens and directs calls, gives directions, and takes messages. Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling. Designs, analyzes, and coordinates master and other schedules. Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff. Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence. Creates forms and spreadsheets, tables, charts, databases and slides. Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers. Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications. Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others. Creates agendas and takes minutes for meetings. Coordinates conferences/meetings and make travel arrangements. Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets. Prepares grants and negotiates outside contracts. Performs other duties as required or assigned. Qualifications * High School diploma with 3 years of administrative support experience or the equivalent required. * Proven experience working with the public required. * Knowledge of medical terminology may be required. * Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's. * Excellent communication and interpersonal skills required. * Previous experience working in a medical setting preferred.

Flexible with either 4 day 10hr work day with Wednesday's off or 5 day 8hr work day Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service. Education High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred. Certification, Registration & Licensure None required. Experience Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred. Responsibilities Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures. Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports. Facilitates patient care between primary, specialty, and ancillary services. Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records. Processes and routes all incoming calls or requests and responds to departmental and practice inquiries. Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment. Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests. Supports a culture of “yes” In support of a patient centered medical home. Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service. Education High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred. Certification, Registration & Licensure None required. Experience Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred. Responsibilities Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures. Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports. Facilitates patient care between primary, specialty, and ancillary services. Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records. Processes and routes all incoming calls or requests and responds to departmental and practice inquiries. Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment. Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests. Supports a culture of “yes” In support of a patient centered medical home. Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

Under the supervision of practice management and the team lead, the Specialty Practice Scheduler ensures patients receive timely, efficient and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. The Specialty Practice Scheduler must obtains diagnostic testing/procedure prior-authorization with payers and ensure all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. Also performs a variety of clerical and data management functions in support of referral coordination, phone management, and other duties supporting patient care, as required. Education High School degree or General Educational Development equivalency required. Must pass annual registration competency exam. Certification, Registration & Licensure None required. Experience Strong communication and interpersonal skills are required. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards preferred. Familiarity with medical terminology preferred. Minimum of one year as a CHMG Patient Care Coordinator preferred. Demonstrated customer service experience preferred. Responsibilities 1. Greets patients in person and on the phone in a cordial, professional, and compassionate manner. 2. Facilitates patient care between specialty, primary, and ancillary services (e.g., lab, radiology). 3. Spends at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. 4. Obtains diagnostic testing/procedure prior-authorization with payers. 5. Ensures all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. 6. Completes appropriate diagnostic testing/procedure questionnaires. 7. Educates patient on diagnostic study/procedure preparation. 8. Aids communication and coordination among clinicians by ensuring the availability of notes and information regarding procedures, diagnostic testing, and appointments. 9. Communicates with outside offices, facilities and hospital departments to help facilitate care and services (CH and outside referrals). 10. Researches incomplete or incorrect orders. 11. Prioritizes work appropriately, attending to tasks while serving patients at the window. 12. May support other administrative functions in the practice as needed. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Environmental Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

is located 49 South Main Street, Concord Hours Monday through Friday 8-5pm , hours could be flexible based on department needs. The Surgical Scheduler performs a variety of complex duties across the enterprise in collaboration with medical office personnel, surgeons, hospital staff and patients. The Scheduler arranges operative and/or invasive procedural appointments for multiple hospital departments carefully coordinating services to ensure timely access to care. The scheduler is engaged in one or more of the revenue cycle roles for the surgical cases they schedule. Education Some additional training beyond high school, but less than an Associates Degree. Certification, Registration & Licensure None required. Experience One year medical office experience and/or training preferred. Experience with Medical and Surgical Terminology and automated scheduling systems required. Working knowledge of Microsoft Office applications and the ability to navigate in a Windows based environment. Experience in obtaining insurance authorizations preferred. Hours Rotating shifts between 8:00 am and 5:30 pm. No weekends, no major holidays. Responsibilities Schedules and coordinates surgical and invasive procedures with office personnel, surgeon and hospital staff, as well as outside vendors as appropriate. Manages faxes received in the Work Queue Monitor program. Engages in one or more of the revenue cycle roles including, patient access, insurance verification, prior authorization and denial management for the surgical cases they schedule. Diligently follows up on all pending insurance approval requests and documents per departmental guidelines. Sets surgical case order per departmental guidelines. Researches, analyzes and resolves problems to ensure responses to all inquiries from patients, internal and external departments, offices and providers. Makes recommendations and participates in departmental activities, performance improvement efforts and quality assurance monitoring. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this Job, the employee is regularly required to do fine motor, do repetitive motion, hear, sit, and speak. The employee is frequently required to bend, reach, squat, and walk. The employee is occasionally required to stand. Specific vision abilities required by this job include color vision, far vision, near vision, and peripheral vision. The employee is occasionally exposed to electrical hazards - shock. The noise level in the work environment is usually moderate.

Under the supervision of practice management, the Specialty Practice Scheduler ensures patients receive timely, efficient and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. The Specialty Practice Scheduler must obtain diagnostic testing/procedure prior-authorization with payers and ensure all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. Also performs a variety of clerical and data management functions in support of referral coordination, phone management, and other duties supporting patient care, as required. Education High School degree or General Educational Development equivalency required. Must pass annual registration competency exam. Certification, Registration & Licensure None required. Experience Strong communication and interpersonal skills are required. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards preferred. Familiarity with medical terminology preferred. Minimum of one year as a CHMG Patient Care Coordinator preferred. Demonstrated customer service experience preferred. Responsibilities 1. Greets patients in person and on the phone in a cordial, professional, and compassionate manner. 2. Facilitates patient care between specialty, primary, and ancillary services (e.g., lab, radiology). 3. Spends at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. 4. Obtains diagnostic testing/procedure prior-authorization with payers. 5. Ensures all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. 6. Completes appropriate diagnostic testing/procedure questionnaires. 7. Educates patient on diagnostic study/procedure preparation. 8. Aids communication and coordination among clinicians by ensuring the availability of notes and information regarding procedures, diagnostic testing, and appointments. 9. Communicates with outside offices, facilities and hospital departments to help facilitate care and services (CH and outside referrals). 10. Researches incomplete or incorrect orders. 11. Prioritizes work appropriately, attending to tasks while serving patients at the window. 12. May support other administrative functions in the practice as needed. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Environmental Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

Provide clerical support to the department, as well as facilitate the communication with patients' families, physicians, and other departments within the hospital, in accordance with hospital and department policy and procedure. Responsibilities Clerical Support * Answers telephone, relays messages, makes calls and provides information as determined by NLH policies. * Communicates information appropriately and professionally to all members of the health care team. * Maintains necessary supplies for the department, ordering as appropriate. * Maintains patient charts as required by the department and the medical records policies. * Makes appointments for patients as directed. * Completes order entry of physician labs and x-rays. * Enters physician orders, and register patients into the NLH system, in a timely and accurate manner. * Maintains the Emergency Department Log, legibly and accurately. * Monitors stock and restocks Emergency Room supplies as needed, maintaining adequate stock at all times. Assists with putting away equipment, and informs the nurse when the department is running low on equipment that needs to be reordered. * Actively participates in performance improvement activities. Qualifications * High school graduate or equivalent. * 1-2 years of experience as a unit clerk/secretary in a hospital emergency room, or similar setting. Required Licensure/Certifications REQUIRED CERTIFICATIONS: * CPR Certification