GC AND USC ONLY- ABSOLUETLY NO C2C Job Title: DataAnalyst Duration: 9 month contract to hire Pay: $75-77/hr GC AND USC ONLY- ABSOLUETLY NO C2C Job Description: We are seeking a skilled DataAnalyst with strong experience in data analysis, transformation, reconciliation, and presentation. The ideal candidate will have a solid foundation in SQL and SAS programming, with a strong understanding of enterprise data environments.
Required Qualifications:
Bachelor's degree in Information Technology, Information Systems, Computer Science, or a business-related field.
Minimum of six years of experience in data analysis or a related field, or equivalent education/training.
Proficiency in SQL and SAS.
Familiarity with enterprise data warehouse environments.
Experience with query analysis tools.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: ********************* // ************
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
Health, vision, and dental insurance (single and family coverage)
401(k) plan (employee contributions only)
$75-77 hourly 2d ago
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IT Business Analyst - Salesforce
Inceed 4.1
Data analyst job in Charlotte, NC
Compensation: $120,000-$150,000
IT Business Analyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT Business Analyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$120k-150k yearly 5d ago
Analyst, Regular Servicing Asset Management
Churchill Real Estate 3.2
Data analyst job in Charlotte, NC
As an Analyst on the Regular Servicing Asset Management team, you will be involved with oversight of the whole loan book under management to maximize performance and ensure loans are efficiently and effectively managed to maximize returns. The right candidate will seek to maximize cash flows for Churchill and its investors while at same time providing best-in-class service to Churchill's borrowers and lending partners. The role involves extensive interaction with senior management, clients, other product partners, internal and external legal counsel, lenders, and investors.
Key Responsibilities:
Ensuring optimal performance of Churchill's entire whole loan book under management across the portfolio.
Manage and conduct active portfolio surveillance to effectively monitor individual loan and property performance with a primary focus on loans that may be in early stages of delinquency or approaching the maturity date.
Identify problem loans, develop monitoring plans, and recommend transfer to special servicing team who will then execute loss-minimizing recovery strategies such as note sales, workouts, modifications, cash for keys and/or foreclosure.
Collaborate with internal and external lending partners and finance team, as well as 3rd party servicer(s) and legal counsel to complete routine and ad hoc loan management and reporting tasks.
Correspond with 3rd party servicer(s) in terms of updating reporting and facilitating the resolution of general servicing matters.
Interact with key service providers and vendors such as 3rd party subservicers, insurance tracking vendors and other valuation vendors.
Provide thoughtful analytics that factor in key servicing trends and communicate such trends to senior management.
Work with internal Loan Origination and Structured Lending teams on matters pertaining to loan performance and opportunities for new loans to be structured/funded.
Daily/Weekly asset management reports along with notes/comments provided to senior management and investors alike.
Establish and implement process efficiencies, best practices, and standard operating procedures.
Spearhead other asset management tasks and projects as needed.
Qualifications:
Four-year degree in Business, Finance, Real Estate, or Risk Management.
Minimum 1 - 2 years' experience in loan servicing, business purpose loan monitoring and asset management, surveillance, and reporting.
Experience working with 3rd party servicers in the business purpose lending space such as FCI Lender Services, BSI, Fay Servicing etc.…
Experience in curing delinquent loans through effective monitoring and proactive outreach efforts along with effectively communicating with lending partners, borrowers and investors alike
Strong analytical skills with high attention to detail and accuracy.
Effective organizational, multi-tasking, and prioritization of competing tasks.
Ability to work independently and in a team environment with minimal supervision.
Advanced knowledge of Microsoft Office (Vlookups, Xlookups, Pivot Tables etc..).
Experience with SQL preferred but not required.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
$65k-98k yearly est. 6d ago
Business Analyst, Multi-Site Operations
Media One Digital 3.6
Data analyst job in Matthews, NC
Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: *****************************
Join the market leader in digital textile printing.
Media One Digital is seeking a detail-oriented, analytical Business Analyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights.
What You'll Do
Analyze financial results, budgets, and forecasts across locations.
Partner with accounting on month-end close, variance, and ROI analysis.
Track sales trends, product mix, and margin performance by customer and site.
Build and maintain dashboards, scorecards, and KPIs for leadership.
Consolidate operational and financial data to support benchmarking across sites.
Improve data integrity across ERP, CRM, and reporting systems.
Lead ad-hoc analysis and scenario modeling for strategic initiatives.
What Success Looks Like
Accurate and timely reporting that enhances decision-making.
Actionable insights that drive measurable improvements in KPIs.
Streamlined, standardized performance tracking across all sites.
What You'll Bring
Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus).
2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles.
Advanced Excel skills; experience with Power BI or Tableau.
Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems.
Strong analytical, communication, and problem-solving skills.
Ability to work cross-functionally in a fast-paced, multi-site environment.
Why Join Us
At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business.
Equal Opportunity Employer:
We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
$52k-73k yearly est. 2d ago
Certificate Center Analyst
Howden 4.0
Data analyst job in Charlotte, NC
Role: Certificate Center Analyst
Why Join Howden US?
At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Certificate Center Analyst is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center. This role ensures accurate and timely delivery of Certificates of Insurance (COIs) and Auto ID cards, while coordinating with carriers and account teams to meet client expectations, service standards, and compliance requirements.
What will you be doing?
Certificates of Insurance (COIs)
Review COI requests to determine requirements, delivery method, and client expectations.
Obtain necessary carrier endorsements to support accurate COI issuance.
Ensure timely delivery of COIs in line with compliance and service standards.
Auto ID Cards
Process Auto ID card requests based on fleet and/or vehicle-specific needs.
Coordinate issuance with carriers and ensure proper documentation is maintained.
Renewals
Coordinate the issuance and delivery of renewal COIs and auto ID cards to clients.
Track renewals to ensure deadlines are met and documentation is complete.
Compliance and Recordkeeping
Maintain accurate records of issued COIs and Auto ID cards for audit and compliance purposes.
Support adherence to regulatory requirements and company policies in document issuance.
Collaboration and Service
Partner with account management teams to clarify requirements and resolve issues.
Communicate with carriers as needed to secure endorsements and verify documentation.
Key Skills & Competencies
Organizational Skills: Ability to manage multiple COI and Auto ID requests with varying deadlines.
Attention to Detail: Essential for ensuring documents are issued accurately and align with carrier endorsements and client requirements.
Communication Skills: Strong written and verbal skills for coordinating with account teams, carriers, and clients regarding issuance needs.
Regulatory Knowledge and Compliance Awareness: Understanding of carrier and state requirements for certificates of insurance and auto ID cards.
Computer Skills: Proficiency with Microsoft Excel and billing/insurance systems (e.g. Epic, AMS360, or similar).
Problem-Solving: Ability to resolve discrepancies in requests or endorsements and escalate issues appropriately.
Technical Skills: Proficiency in Microsoft Office and insurance systems (e.g., Epic, AMS360, or similar) to generate and track documentation.
Qualifications
Bachelor's degree in Business, Insurance, or related field; or equivalent work experience.
2+ years of insurance operations or document issuance experience.
Familiarity with COI and Auto ID card requirements preferred.
Proficiency in Microsoft Office and experience with insurance systems (Epic, AMS360, or similar).
Demonstrated communication and customer service skills in a professional office environment.
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
$52k-79k yearly est. 4d ago
Business Analyst
Brightspeed
Data analyst job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
The Business Analyst will serve as a critical bridge between business strategy and technology execution. This role translates strategic business objectives into actionable business requirements, gathers and synthesizes input from cross-functional partners across Marketing, Operations, Product, Sales, and Customer Experience, and ensures alignment through the full project lifecycle-from concept and design through IT development, testing, and deployment.
The ideal candidate combines strong analytical and communication skills with a deep understanding of marketing processes, business requirements management, and agile delivery frameworks. This individual ensures that IT solutions effectively meet business needs, improve efficiency, and drive measurable impact.
Key Responsibilities
Business Analysis & Requirements Definition
Partner with business leaders to understand strategic objectives and translate them into clear, measurable business requirements.
Lead the end-to-end business requirements process-facilitating workshops, interviews, and documentation with Marketing, Operations, Sales, and Product teams.
Develop and maintain business requirement documents (BRDs) and process flows to inform IT development.
Ensure alignment between business needs and platform capabilities across multiple systems (CRM, MarTech, analytics, etc.).
Identify business process gaps and recommend process improvements or automation opportunities.
Collaboration with IT & Platform Teams
Partner with Platform Owners and Product Managers to translate business requirements into user stories and acceptance criteria in Jira or equivalent tools.
Lead backlog grooming and prioritization sessions with IT, ensuring readiness for sprints and releases.
Collaborate with developers and QA testers to validate functionality against requirements and acceptance criteria.
Support issue resolution, defect triage, and clarification throughout development and testing.
Participate in sprint planning, daily stand-ups, and retrospectives to ensure business alignment throughout the development lifecycle.
Cross-Functional Communication & Governance
Serve as the primary liaison between business stakeholders and technical teams to ensure transparency, alignment, and timely decision-making.
Communicate project progress, risks, and issues to business and IT stakeholders through structured updates and governance meetings.
Support project governance documentation, approvals, and change management processes.
Ensure traceability from strategic goals through requirements, design, and delivery.
Testing & Validation
Develop test scenarios and participate in User Acceptance Testing (UAT) to ensure solutions meet defined business needs.
Document test results, track defects, and support resolution prior to deployment.
Validate post-release outcomes and partner with business owners to confirm adoption and success metrics.
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
5+ years of experience as a Business Analyst or similar role within a technology-driven or marketing-focused organization
Proven ability to translate complex business processes into functional and technical documentation
Strong understanding of Agile/Scrum frameworks, user story creation, backlog management, and grooming
Experience with tools such as Jira, Confluence, Asana, or Smartsheet
Exceptional communication, facilitation, and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced, cross-functional environme
Additional Information
BONUS POINTS FOR:
Familiarity with MarTech, CRM, or campaign management platforms (e.g., Salesforce).
Experience with data analytics, reporting, and customer lifecycle or digital experience projects.
Understanding of end-to-end marketing operations workflows and system dependencies.
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$60k-84k yearly est. 6d ago
Technical Business Analyst
Relativity 4.7
Data analyst job in Charlotte, NC
Posting Type
Hybrid/Remote
Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI.
Job Description and Requirements
Key Responsibilities
Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights.
Build dashboards, reports, and data models that support investigations and data-driven decision-making.
Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities.
Recommend and champion modern automation tools and practices.
Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations.
Minimum Qualifications
Experience within the technology industry, ideally in a technical or data-centric role.
Highly-developedcommunication, presentation, and cross-functional collaboration skills.
Creative problem-solving and analytical thinking.
Proficiencyin database design, data architecture, data mining, and data visualization.
Solid experience with SQL, SDLCconceptsand/or software testing practices.
Ability to translate technical insights for non-technical stakeholders
Preferred Qualifications
BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience.
Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification.
4+ years of relevant experience.
Hands-on experience with CI/CD toolingand deployment processes.
Familiarity with Tableau, Jira, and Salesforce.
Demonstrated ability to scale tools and processes across large organizations.
Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments.
Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$82,000 and $122,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Suggested Skills:
Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management
$71k-89k yearly est. 4d ago
IAM Analyst - Level 2
Teksystems 4.4
Data analyst job in Charlotte, NC
*Job Title: Identity & Access Management (IAM) Analyst* *Location:* Charlotte, NC *Work Environment:* Hybrid - *3 days/week onsite* *Employment Type:* 6 month contract *Experience Level:* Intermediate *Scope of Work* * Perform provisioning, deprovisioning, and entitlement management across multiple platforms (Unix/Linux, Windows, databases, Mainframe/RACF).
* Resolve Level 2 identity management issues and collaborate with business partners to address access challenges.
* Assist in improving deployment processes, tool usage, and maintaining operational procedures.
* Support large-scale Technology Operations deliverables and contribute to planning and issue resolution.
*Key Responsibilities*
* Manage identity lifecycle using IAM tools such as *SailPoint, Okta, CyberArk, Ping, and Microsoft Entra ID/Azure AD*.
* Work with authentication standards (*LDAP, SAML, OAuth, OpenID, SCIM*).
* Ensure compliance with security frameworks (*ISO, NIST, SOX, PCI*).
* Utilize *ServiceNow* and internal tools (ART & AIMS) for ticket management and SLA adherence.
* Maintain high performance measured by volume, SLA compliance, and quality standards.
*Profile & Work Environment*
* Energetic, motivated individuals passionate about cybersecurity and eager to make an impact.
* Ability to work across teams with flexibility to support multiple functions as needed.
* Queue-based operations role requiring strong organizational skills and multitasking ability.
* Performance-driven environment emphasizing collaboration and continuous improvement.
* *Hybrid schedule: 3 days/week onsite in Charlotte, NC (1525 W. WT Harris Blvd).*
*Required Skills*
* Access Management
* Active Directory
* Identity Management
* Provisioning
* IAM Tools: *CyberArk, SailPoint, Entra ID, Okta, Ping*
* *Authentication Standards: LDAP, SAML, OAuth, OpenID, SCIM*
* *Azure AD*
*Additional Qualifications*
* Strong written and verbal communication skills.
* Self-motivated, proactive, and eager to take initiative beyond assigned tasks.
*Job Type & Location*This is a Contract position based out of Charlotte, NC.
*Pay and Benefits*The pay range for this position is $41.10 - $43.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Charlotte,NC.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$41.1-43 hourly 6d ago
AI Optimization Analyst (Non-Technical)
Truliant Federal Credit Union 4.6
Data analyst job in Charlotte, NC
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Purpose of the Job
The AI Optimization Analyst is a critical specialist responsible for taking full ownership of the credit union's AI-driven member and staff experiences, directly influencing millions of interactions each year. This role serves as the primary expert on AI agent performance, using strategic analysis of conversational data to enhance accuracy, efficiency, and brand alignment with a goal to continuously improve the member experience and frontline productivity. The candidate works closely with the AI Solutions Architect to bring new use cases to life relative to the bots they are responsible for supporting. Key responsibilities include implementing prompt-engineering best practices, managing tone and ethical guardrails, owning end-to-end user acceptance testing of the bots they are responsible for, and consistently bringing forward innovative, high-impact ideas to expand and strengthen Truliant's AI self-service and internal support capabilities.
Essential Functions and Responsibilities
Owns and manages the end-to-end performance of the credit union's AI self-service and internal support agents with a primary focus on Kore.ai.
Develops and maintains documentation for prompts, workflows, standards, and performance metrics.
Analyzes conversational data and system analytics to identify trends, gaps, and improvement opportunities.
Implement sand refine prompt-engineering best practices to enhance clarity, accuracy, and efficiency in AI responses.
Ensures all AI-generated interactions reflect the credit union's brand voice, service standards, and member-first philosophy.
Assists in the process of monitoring and maintaining ethical guardrails, preventing hallucinations, incorrect assumptions, and off-brand behavior.
Continuously tunes and optimizes AI agent workflows, response logic, and model-driven capabilities.
Partners closely with the AI Solutions Architect to define, prioritize, and bring new AI use cases to life.
Designs and executes comprehensive testing plans, including leading UAT efforts to validate and approve all new features, prompts, and conversational flows.
Collaborates with business units and frontline teams to understand needs and translate them into AI enhancements.
Tracks and reports on KPIs such as containment, accuracy, satisfaction, escalation drivers, and operational impact.
Stays informed on AI trends and emerging capabilities, proactively recommending strategic improvements to maximize member and staff value.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Must have a strong understanding of conversational AI systems (e.g., AI, NLP, and intent-based bot frameworks).
Must have expertise in prompt engineering and the ability to craft clear, effective, and optimized AI instructions.
Must have analytical skills to interpret conversational data, identify patterns, and translate insights into actionable improvements.
Ability to manage tone, style, and brand voice across AI-generated interactions.
Must have the ability to understand all business processes within the credit union and how to integrate AI solutions that improve member experience and organizational efficiency.
Must have knowledge of ethical AI principles, including bias prevention, guardrail creation, and hallucination mitigation.
Must have experience with UAT processes, including test planning, execution, and validation.
Must have strong collaboration and communication skills to work effectively with technical teams, business partners, and frontline staff.
Must have the ability to translate business needs into functional AI requirements and conversational design elements.
Must have familiarity with analytics platforms (e.g., dashboards, reporting tools, or conversation intelligence systems).
Must have a problem-solving mindset, with the ability to diagnose issues and propose creative, scalable solutions.
Must have strategic thinking skills to identify new use cases and guide long-term AI evolution.
Must have attention to detail, especially in reviewing AI responses, workflows, and system changes.
Must have an understanding of user experience (UX) and conversational design principles.
Must have the ability to manage multiple priorities in a fast-moving, innovation-focused environment.
Must have a curiosity and continuous-learning mindset to stay current on emerging AI capabilities and best practices.
Must be able to work in a team environment, with strong collaborative skills.
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, respectful.
Must be able to work in a general office environment.
Must be flexible and able to shift resources and priorities as required.
Must be able to complete all assignments with minimal supervision.
Should possess a strong commitment to providing excellent service to Truliant's members.
Physical Requirements
Occasional standing, walking, bending, and stooping required.
Must be able to sit at a desk for long periods of time and use a computer.
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds.
Education and Background
Bachelor's degree required in a relevant field such as Business Administration or Information Systems. An equivalent combination of education and directly applicable work experience may be considered in place of a degree, particularly in AI operations, conversational design, or analytics-focused roles.
2-5 years of experience working with conversational AI platforms, generative AI systems, NLP technologies, or intent-based bot frameworks (e.g., Kore.ai, Dialogflow, Genesys, or similar) required.
Demonstrated experience in prompt engineering, AI response tuning, or bot conversation strategy required.
Hands-on experience leading or contributing to user acceptance testing (UAT), including test planning, scenario design, execution, and validation required.
Experience partnering with technical roles, such as AI engineers, product owners, or solutions architects, to translate business needs into functional requirements required.
Background working in financial services, credit unions, banking, customer experience design, or regulated environments is a plus.
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$35k-44k yearly est. 2d ago
Lead Analyst, Credit Card Analytics
Onemain Financial 3.9
Data analyst job in Charlotte, NC
We are looking for a Lead Strategy Analyst to join the Card Analytics team in Charlotte, NC. This is an exciting opportunity to learn and drive significant business results through optimization of our credit risk underwriting, pricing strategies, acquisition strategy and provide analytics insights for business partners and executive members.
These strategies include, but not limited to, approval/decline, line assignment, term, pricing, and risk appetite framework optimization to drive healthy revenue growth, loss mitigation, and streamlining of processes in support of better profitability and healthy lending portfolio.
This role will have chance to pull the data, conduct deep analysis and investigation, apply critical thinking skills, draw insights from their work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a timely and accurate manner. The successful candidate will be able to summarizes their work and communicates effectively to management.
Working with various partners, the role will also have responsibilities of reporting, strategy implementation, strategy validation and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis and modeling, and performance read.
A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry.
Key Responsibilities
Under your manager's limited guidance, you will design, recommend, document and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems.
Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute new strategies.
Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment
Drive profitable business growth via developing strategy optimization framework with full credit-cycle view
Implement Quality Control processes to ensure data accuracy
Continually enhance existing processes and reporting through automation, quality control, presentation and insights
Effectively summarize and present results and insights to management
Qualifications
Bachelor's Degree (Graduate Preferred) in a quantitative discipline, such as Engineering, Statistics, Economics, Business Management or Computer Science is preferred
3-5 years of experience in complex, data-driven problem solving
Strong SQL, SAS and Excel skills required; experience with multiple types of relational databases, BI tools/platforms, and/or additional programming languages is a plus
Innovative and capable of developing a highly analytical approach to solving problems
Lending or consumer finance industry experience preferred
Who we Are:
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Most Loved Workplace 2022, 2023, and 2024
$60k-82k yearly est. Auto-Apply 3d ago
Business Data Analyst (Des Moines, IA Charlotte, NC or St. Louis, MO) only W2 Candidates
360 It Professionals 3.6
Data analyst job in Charlotte, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Job Summary:
ü Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems
ü Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
ü Works with user groups to provide training, resolve questions, assess user needs, and recommend changes
ü Prepares specifications for system changes
ü Recommends and initiates systems testing. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies
ü Provides direction and guidance to less experienced staff
ü 7+ years of experience in business systems analysis and/or design
Additional Job Details:
Candidate must work onsite at a WF location
Multiple locations across the U.S. are available
This position is with the Technology Operational Data Management team which is responsible for driving process and service maturity across the enterprise using a common, consistent framework and approach
The team's mission is to ensure IT operations effectiveness, IT availability/continuity, and minimizing service interruptions by leveraging consistent practices, tools, methodologies, metrics, and measurements. The Technology Operational Data Management Office is responsible for the oversight, inventory and lifecycle of bank's operational data required to manage the business of technology
Business Analyst gathering requirements for a data warehouse that supports all data that is needed to run the business of technology. This is not customer data but technology data- servers, equipment, age, patching, vulnerabilities. Technology asset management and terminology expertise.
Responsibilities Include:
ü Drive data requirements and definitions to support a large scale initiative to build an operational data store
ü Research and understand key data requirements, metadata, report delivery and ETL processes for source file receipt
ü Extract technical concepts/ideas and convert into business requirements documents and supporting documentation to be consumable by highly technical development teams.
Desired skills and experience:
ü Excellent verbal, written, and interpersonal communication skills
ü Knowledge and understanding of business requirements gathering and translation to technical requirements
ü Excellent analytical skills with high attention to detail and accuracy
ü Ability to interact with all levels of an organization
ü Strong relationship management skills
ü Ability to understand logical and physical data models. Ability to assess issues, make quick decisions, implement solutions, and influence change
ü 4+ years of data warehouse / operational data store experience
ü Knowledge and understanding of technical leadership including large, visible, cross group projects across multiple technologies
ü 3+ years of project management experience
ü 4+ years of information technology experience
ü Knowledge and understanding of data governance approaches: metadata, data quality, and data stewardship
ü Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills. Knowledge of data mining technique
Additional Information
Thanks and Regards,
Happy Singh
847 258 9595 Ext:- 408
happy.singh(@)itconnectus.com
$74k-97k yearly est. 60d+ ago
Business/Data Analyst
Collabera 4.5
Data analyst job in Charlotte, NC
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems
• Perform any necessary data mapping (metadata) and document information flows
• Experience with Data Profiling and documentation thru various methods/tools
• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are costeffective and meet business requirements
• Maintain process flow documentation asprocess changes are implemented.
• Experience/familiar with Collibra or Ab Initio
• Experience with Financial Services
• Risk Framework Experience Leader (Best Practices, COSO etc)
• Data modeling experience within creating derivation logic/transformations/formulation from various data inputs
• Experience with Report Construction and Deconstruction
• Perform data lineage exercises and create required documentation
• Perform Quality Assurance functions across departmental teams
• Experience with Data Profiling and Modeling (Derivation/Transformation logic from source data)
Qualifications
• Works with MS Office Suite
• Excellent Communication skills
• Detail-oriented
• Participates in and promotes cooperative working relationships across organizations including knowledge sharing and partnership in achieving solutions
• Works with user groups to assess user needs, resolve questions and recommend changes
• Builds relationships and interacts professionally with a diverse group (internal or external), managers, and subject matter experts
• Works both independently and as part of a team
• Picks up new concepts and skills quickly
Additional Details:
Looking for meta data candidates but are also open to the following:
- data lineage
- data architecture
- source to target mapping
- data mapping
Additional Information
To get further details or to schedule an interview, contact
Name: Dianne Narvaez
Contact #: ************
Email: *******************************
$72k-93k yearly est. Easy Apply 18h ago
Business Data Analyst
Sumitomo Mitsui Banking Corporation
Data analyst job in Charlotte, NC
Job Level: Vice President Job Function: IT and Digital Development Employment Type: Full Time SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
JOB SUMMARY:
The Business DataAnalyst / Project Manager role within the Compliance Technology group is responsible for supporting technology solutions that include trade and market surveillance, regulatory compliance, and internal metrics reporting. This position anchors organizational value by ensuring compliance systems meet regulatory standards while enabling operational efficiency. The role has significant impact on compliance risk mitigation and data integrity across the enterprise, influencing data governance and regulatory adherence. Reporting to the Compliance Technology Manager, the position operates in a hybrid capacity, combining business analysis, data analysis, and project management responsibilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Gather, document, and validate business requirements for compliance and surveillance initiatives; translate regulatory needs into functional specifications.
* Analyze large datasets to identify compliance risks, trends, and anomalies; develop dashboards and reports using SQL and Python.
* Plan and manage end-to-end project delivery within scope, timeline, and budget; apply Agile/Scrum methodology for iterative development.
* Utilize Jira for sprint planning and backlog management; maintain project documentation in Confluence.
* Collaborate with data engineers and developers who design and implement solutions leveraging Databricks, Azure Data Factory, and Azure SQL Database.
* Ensure data quality and integrity across compliance datasets; support ETL processes and testing.
* Facilitate stakeholder communication across compliance, technology, and operations teams; manage risks and ensure adherence to governance standards.
* Ability to adapt to evolving business dynamics, priorities, and managing stakeholder expectations as circumstances require, while ensuring effective delivery in fast-paced environments.
* Ensures project delivery aligns with the organization's strategic data landscape, supporting enterprise data governance and integration objectives.
POSITION SPECIFICATIONS:
* Experience: Minimum 5 years in business analysis, data analysis, and/or project management within financial services or compliance technology.
* Technical Knowledge: Proficiency in SQL; familiarity with cloud-based platforms (Azure), ETL tools (ADF), and exposure to Databricks.
* Methodology: Strong understanding of Agile/Scrum frameworks; hands-on experience with Jira and Confluence.
* Domain Expertise: Knowledge of trade/market surveillance and regulatory compliance frameworks.
* Soft Skills: Strong communication, stakeholder management, and problem-solving abilities; ability to analyze complex datasets and deliver actionable insights.
* Preferred: PMP, CBAP, or Scrum Master certification; experience with BI tools (Power BI, Tableau); understanding of financial products and trading workflows.
Our positions are open to all, regardless of their human characteristics or conditions regarding ethnicity, gender, sexual orientation, accessibility, cultural, social, or any other factor. As well, will always be open to people with disabilities.
Nearest Major Market: Charlotte
$64k-88k yearly est. 39d ago
Business Data Analyst
SMBC
Data analyst job in Charlotte, NC
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
**JOB SUMMARY:**
The Business DataAnalyst / Project Manager role within the Compliance Technology group is responsible for supporting technology solutions that include trade and market surveillance, regulatory compliance, and internal metrics reporting. This position anchors organizational value by ensuring compliance systems meet regulatory standards while enabling operational efficiency. The role has significant impact on compliance risk mitigation and data integrity across the enterprise, influencing data governance and regulatory adherence. Reporting to the Compliance Technology Manager, the position operates in a hybrid capacity, combining business analysis, data analysis, and project management responsibilities.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Gather, document, and validate business requirements for compliance and surveillance initiatives; translate regulatory needs into functional specifications.
+ Analyze large datasets to identify compliance risks, trends, and anomalies; develop dashboards and reports using SQL and Python.
+ Plan and manage end-to-end project delivery within scope, timeline, and budget; apply Agile/Scrum methodology for iterative development.
+ Utilize Jira for sprint planning and backlog management; maintain project documentation in Confluence.
+ Collaborate with data engineers and developers who design and implement solutions leveraging Databricks, Azure Data Factory, and Azure SQL Database.
+ Ensure data quality and integrity across compliance datasets; support ETL processes and testing.
+ Facilitate stakeholder communication across compliance, technology, and operations teams; manage risks and ensure adherence to governance standards.
+ Ability to adapt to evolving business dynamics, priorities, and managing stakeholder expectations as circumstances require, while ensuring effective delivery in fast-paced environments.
+ Ensures project delivery aligns with the organization's strategic data landscape, supporting enterprise data governance and integration objectives.
**POSITION SPECIFICATIONS:**
+ Experience: Minimum 5 years in business analysis, data analysis, and/or project management within financial services or compliance technology.
+ Technical Knowledge: Proficiency in SQL; familiarity with cloud-based platforms (Azure), ETL tools (ADF), and exposure to Databricks.
+ Methodology: Strong understanding of Agile/Scrum frameworks; hands-on experience with Jira and Confluence.
+ Domain Expertise: Knowledge of trade/market surveillance and regulatory compliance frameworks.
+ Soft Skills: Strong communication, stakeholder management, and problem-solving abilities; ability to analyze complex datasets and deliver actionable insights.
+ Preferred: PMP, CBAP, or Scrum Master certification; experience with BI tools (Power BI, Tableau); understanding of financial products and trading workflows.
Our positions are open to all, regardless of their human characteristics or conditions regarding ethnicity, gender, sexual orientation, accessibility, cultural, social, or any other factor. As well, will always be open to people with disabilities.
EOE, including Disability/veterans
$64k-88k yearly est. 38d ago
Enterprise Business Data - Business Intelligence Analyst
DPR Construction 4.8
Data analyst job in Charlotte, NC
DPR Construction is seeking a strategic and detail-oriented DataAnalyst to lead the development and management of our company-wide dashboards. This role will primarily focus on aggregating and summarizing key metrics from across the organization, with a special emphasis on dashboards that support our Enterprise Goals & Objectives and other strategic initiatives.
This role will partner with our data analytics and engineering team members to identify the key metrics we want to move into our company-wide dashboards and assist in building the framework and consumption layers for ensuring our company-wide dashboards are aligned with more detailed workgroup specific dashboards.
Responsibilities
Strategic Partnership / Roadmap / Execution / Delivery
* Develop and maintain relationships with business stakeholders across all functional groups of DPR.
* Develop a deep understanding of their processes, tools, and goals, and be able to speak to how our developed KPIs speak to those goals.
* Create, maintain and communicate detailed schedules for this wide-ranging KPI development.
* Coordinate technical teams performing development of KPIs and communicate progress to business teams.
* Create, maintain and execute quality control and practices to ensure that we deliver accurate information to end-users
Visualization / Storytelling:
* Work with stakeholders to understand and align on business requirements
* Create and maintain dashboards and Apps, as required
* Deliver actionable insights to improve business processes and drive strategic conversations
* Track and monitor usage metrics to understand and measure adoption/impact of analytics
* Complete Ad-Hoc Analysis as required
Troubleshoot Issues / Failures:
* Identify root source of data integrity issues (report, DFL, data warehouse, source system)
* Troubleshoot and solution data integrity issues in visualization tool
Data Modeling and ETL:
* Create complex data models in visualization tool, and make transformations as needed
* Query Data Warehouse using SQL to quickly analyze datasets
* Clean data, as required
* Identify potential new datasets to add to the Data Warehouse
* Identify potential new integrations between source systems and the Data Warehouse
* Work with Technical Analysts to build requirements for views in DBT and the data warehouse
Documentation
* Work with Data Engineering in the development and maintenance of the data catalog
* Create and maintain documentation of queries, transformations, and refreshes for reports
Security / Governance
* Follow, implement, and enhance data security and governance guidelines
* Create, maintain, and implement security for DFLs
* Review requests and grant access to DFLs, Reports, and Apps, as needed
* Create and maintain RLS in visualization tool, where needed
* Work with business stakeholders to understand and set security requirements, with regards to build access and view access
Change Management
* Complete impact analysis on reports when changes are made to source systems or tables upstream
* Identify, quantify, and communicate impacts to stakeholders and customers
Coordination / Collaboration / Prioritization
* Identify opportunities for data collaboration and integration between disciplines
* Coordinate alignment, as applicable, across other T&I groups
* Identify opportunities for AI/ML/Data Science efforts and work with those teams on project delivery
* Work with stakeholders to prioritize requests and initiatives based on business impact and resourcing
* Participate in Focus Group meetings to align support functions
Training / Data Literacy
* Train end-users on how to use and interpret information/insights on deployed dashboards/reports
* Train end-users on how to build reports themselves
* Provide "on-the-job' training to business stakeholders when needed
* Work with Data Engineering and others to develop and maintain tool for Self Service Analytics
* Increase data literacy of business stakeholders through targeted trainings and conversations
* Identify opportunities to improve data literacy throughout DPR
Data SME
* Operate as the Subject Matter Expert for the business across data availability, quality, processes, and technology
* Maintain understanding of our data pipeline architecture to be able to articulate why we use it and its benefits/limitations for end users
* Ensure source of truth system(s) are identified and operational
Qualifications
* Master's degree in Business Analytics, Data Analytics, Engineering, Architecture, Construction Management or related, plus five (5) years of experience in the application of data to solve problems, or Bachelor's degree in one of the above plus seven (7) years of experience.
* Proven track record of managing large-scale analytics projects spanning multiple functional groups.
* Experience guiding business partners (who may have limited experience with technology and data) through the process of KPI development.
* Construction Experience including knowledge of industry trends, terminology, and typical processes is strongly preferred.
* Passion for the use of data and business intelligence principles and their ability to optimize business outcomes.
* Proven track record of translating business pain points into data requirements and identifying and solving complex problems with data.
* Analytic skills, including data mining, evaluation, analysis, and visualization.
* Ability to create semantic data models and understand dependencies between source systems.
* Experience in data visualization/BI tools - Power BI required - including creating and maintaining dataflows.
* Experience with consuming APIs from the client side including REST and GraphQL.
* Experience with SQL scripting required.
* Advanced business acumen and working knowledge of typical company operations, including how business decisions are evaluated, and the ability to apply this understanding to identify opportunities for improved decision making.
* Excellent organizational, leadership, interpersonal, communication (written, verbal and visual), and analytical skills are needed.
* Demonstrated success in building trusted relationships with internal/external clients and customers.
* A drive to do what it takes to get the job done, including taking on different roles and responsibilities and adapting to changing environments.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
$72k-90k yearly est. Auto-Apply 60d+ ago
Data & Analytics Intern (Future Leaders Program)
United Services Automobile Association (USAA 4.7
Data analyst job in Charlotte, NC
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
This opportunity may lead to selection into a two-year development rotational program following graduation. The Finance Future Leaders Program Data track has the goal to develop future finance leaders by focusing on data and analytics business components that support finance functions, that leverage strong technical skills and strategic thinking ability through mentorship, training modules, regular and timely performance feedback, and stretch projects that focus on driving business improvement and efficiencies. Each rotational assignment will be approximately 8 months in length but may vary based on business need. Participants can expect to have exposure to assignments within data science, decision science, and business analytics.
Example Internship Assignments:
* Information Stewardship and Data Governance: Leads Finance Information assets and remedies gaps related to Enterprise Data Governance requirements. Builds and implements data monitoring rules using a variety of techniques and tools, supports data management efforts in adherence to USAA internal policies, standards, procedures, and external laws and regulations.
* Business Intelligence: Analyzes business problems and incidents using data from internal and external sources to provide insight to analysts and decision makers. Builds specifications for reports and analysis based on business needs and required or available data elements.
* Insight Delivery: Within defined guidelines and frameworks, consults with the business to understand and define opportunities and recommends solutions by analyzing data and providing key insights to advise decisions.
* Data Science: Within defined guidelines and framework, translates business problems into applied statistical, machine learning, simulation, and optimization solutions to advise actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction.
Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.
The internships will be based either at the USAA Corporate Headquarters in San Antonio, TX, or Charlotte, NC, based on business needs.
What you'll do:
Under direct supervision and following risk and compliance procedures and guidance, you will perform routine work assignments and problem resolution to support other team members tasks, including the following.
* Captures business requirements by partnering with customers to define the business problem and data needs.
* Ensures that information management practices: Metadata management, Data Quality, Data Lineage, Data Profiling, etc. are coordinated into appropriate business and technology processes in support of the Information Governance policy.
* Uses basic knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, which may include data visualization, business intelligence, data transformation, or data collection.
* Develops partnerships with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence enablement efforts. Includes collaborating on the design and implementation of technical standards and governance practices.
* Supports the delivery of business insights using machine learning, simulation, and optimization.
* Acquires knowledge of data analysis techniques, technologies, and methodologies. Works closely with more senior data scientists to perform hands-on model life cycle related tasks.
* Partners with senior team members to develop and deploy models within the Model Development Life Cycle (MDLC) and Model Risk Management (MRM) framework.
What you need to have:
To qualify, you must be a bachelor's degree or higher degree, from an accredited college or university, in mathematics, computer science statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026.
* Graduation date cannot be prior to August 7, 2026
* 0 to 2 years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis, and reporting.
* Foundational experience in one or more dynamic scripted language (Python, R, etc.) and database query language (such as SQL, HQL, NoSQL, etc.) for performing statistical analyses and/or building and scoring AI/ML models.
* Foundational knowledge of and experience with the concepts and technologies associated with classical supervised and unsupervised modeling.
* Knowledge and/or awareness of business intelligence and data management platforms (Tableau, Business Objects, Snowflake, Hadoop, Netezza).
What sets you apart:
* Academic concentration in Finance, Business Analytics, Economics, Statistics, Mathematics, Data Science or other quantitative fields
* Graduation date in Spring 2027
* Prior relevant internship experience within data and analytics or business analytics
Compensation range: The salary range for this position is: $24 - $35 hourly. Interns will receive an intern stipend to assist with expenses.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$24-35 hourly 3d ago
Data Intern
Assetmark 4.1
Data analyst job in Charlotte, NC
AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose.
This Developer Intern will work on a small and collaborative team. They will work to deliver key pieces of functionality for one or more statistical model built for sales enablement at AssetMark. During this assignment, the Developer Intern will have an opportunity to work on all aspects of the data model (Statistical Model, Python & R code, Azure Data Fabrics and Azure Data bricks). This Developer Intern will be working under the direction of a seasoned Sr Software Engineer or a Director of engineering (individual Contributor) role, that specializes in data initiatives.
We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.
Responsibilities:
Contributes to the completion of project deliverables and is accountable for the development, quality assurance, and support of the solution they deliver
Follows business requirements, implements a set of specifications by coding, compiling and testing the application
Work closely with the development team and business analysts to ensure code quality, accuracy and correct business solutions have been developed
Develop unit test cases/criteria to verify all functionality is working correctly
Knowledge, Skills, Abilities:
Knowledge of statistical models including KNN classification, Bayesian algorithms etc
Knowledge of Object-oriented Design and Analysis (OOA and OOD)
Working knowledge of Python / R languages
Familiarity with data integration and transformation tools including but not limited to Fivetran, Snowflake, and dbt.
Exposure to Jupyter Notebooks, Azure Data bricks and Azure Data Fabric is a plus
Working knowledge of PowerBI is a plus.
Exposure to the Azure cloud platform and its core services.
Familiarity with Azure GIT Repos and branching mechanism.
Familiarity with iterative development methodologies.
Excellent communication skills, both verbal and written
Excellent analytical and problem-solving abilities
Ability to adapt and learn new technologies quickly
Financial Services industry knowledge
Education & Experience:
Currently pursuing a Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field
1-2 years of programming experience through coursework, academic projects, or relevant hands-on experience
Strong academic standing with a minimum GPA of 3.0 on a 4.0 scale
Internship Details:
Hourly wage: $25.00 per hour
Internship Duration: June 8th - August 14th
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.
#LI-TN1
#LI-hybrid
Who We Are & What We Offer:
We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work.
Our Mission
Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.
Our Values
Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.
We believe in:
Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities.
Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships.
Unyielding Integrity, doing what's right, always. Even when it's hard.
Collective Respect, in being authentic, inclusive and valuing all voices while winning together.
Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.
These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family.
Our Culture & Benefits
Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life.
Flex Time or Paid Time Off and Sick Time Off
401K - 6% Employer Match
Medical, Dental, Vision - HDHP or PPO
HSA - Employer contribution (HDHP only)
Volunteer Time Off
Career Development / Recognition
Fitness Reimbursement
Hybrid Work Schedule
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
$25 hourly Auto-Apply 4d ago
Health Care Analyst (Medicare)
Ra 3.1
Data analyst job in Denver, NC
About Client:
They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!
Job Title: Health Payer Technology Medicare Consultant
Job Level: Senior Level
Job Description:
THIS IS WHAT YOU WILL DO...
You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems.
You will design and implement solutions that are Medicare complaint.
You will be understanding the strategic direction set by senior management as it relates to team goals.
WE ARE LOOKING FOR SOMEONE.!!
Who holds 4 years of experience as a consultant!
Who holds consulting experience in US Healthcare Payer market!
Who holds 2+ years' experience in US Payer operations & US Payer system implementations!
Who is experienced in systems and processes required to support health plan!
Who is currently in Medicare/ Medicaid!
Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience!
Who holds 2 years experience with Medicare systems and technologies with formal consulting!
Qualifications
Who holds 4 years of experience as a consultant!
Who holds consulting experience in US Healthcare Payer market!
Who holds 2+ years' experience in US Payer operations & US Payer system implementations!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$63k-80k yearly est. 60d+ ago
Summer Internship - RAS/Data Analytics
Job Listingsalex Lee
Data analyst job in Hickory, NC
2026 RAS/Data Analytics Internship Program
As a Data Analytics Intern, you will help consolidate and analyze customer data from multiple platforms (CRM, Monday.com, Accounting, Customer Phone Book, Customer Sales Recap, and more).
You will support the development of a unified data visualization portal and may contribute to AI agent development for advanced analytics.
This internship offers hands-on experience in data integration, visualization, and real-world business applications of generative AI.
Responsibilities
Department Goals
Develop a portal or data repository that houses key data for all customers, including business info, store info, services deployed, fees, communications/follow-ups, and key metrics.
Consolidate fragmented customer data into a single, easy-to-access platform.
Support the development of AI-driven analytics to identify customer priorities, service gaps, and emerging opportunities.
Collaborate with internal resources to drive strategic priorities and operational efficiency.
Qualifications
Qualifications
Currently pursuing a degree or training in Data Analytics, Data Science, Business Intelligence, or a related field.
Exposure to large language models, generative AI, or equivalent certifications is a plus.
Experience or coursework in data visualization tools (e.g., Power BI, Tableau).
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office applications (Excel, Teams, Outlook, Word, PowerPoint).
Ability to work independently and collaboratively in a team environment.
Excellent communication skills, both written and verbal.
Skills You Will Learn
AI agent development and its application in business analytics.
Benefits of data visualization for driving business outcomes.
Real-world business applications of generative AI and data science.
Data integration and management across multiple platforms.
How to present data-driven recommendations to stakeholders.
Collaboration across departments to achieve shared goals.
#LI-VP1
$31k-46k yearly est. Auto-Apply 28d ago
Cash Applications Analyst
Brightspeed
Data analyst job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
The Cash Applications Analyst is responsible for ensuring accurate and timely application of customer payments across multiple payment channels. This role supports the integrity of financial reporting by resolving unapplied payments, identifying process improvements, and collaborating with cross-functional teams to optimize cash flow and operational efficiency.
Key Responsibilities
Receive, review, and process customer payments from various sources, including checks, electronic transfers, and lockbox deposits.
Investigate and resolve unapplied or misapplied payments, collaborating directly with customers to clarify payment details and ensure accuracy.
Reconcile complex payment discrepancies and perform root-cause analysis to improve process accuracy and minimize recurring issues.
Monitor and meet established Service Level Agreement (SLA) targets for payment posting, reconciliation, and issue resolution.
Partner cross-functionally with Accounting, Treasury, Billing, Collections, IT, and Customer Service teams to resolve upstream issues and enhance cash application efficiency.
Conduct periodic audits and reconciliations of receivables, ensuring proper cash flow through billing and financial systems.
Maintain and enhance documentation for cash application procedures, ensuring consistency, compliance, and audit readiness.
Identify process improvement opportunities to enhance accuracy, timeliness, and control within the cash application function.
Provide subject matter expertise on cash application processes in cross-functional projects.
Act as a backup to other Cash Applications team members, as needed.
Qualifications
Qualifications
Education & Experience
5+ years of experience in cash applications, accounts receivable, or a related financial operations role.
Bachelor's degree in finance, accounting, business, or a related field preferred.
Experience working with SAP-BRIM or similar financial systems.
Skills & Competencies
Strong analytical and problem-solving skills with attention to detail.
Advanced Excel skills and proficiency in financial software systems.
Strong communication and customer service skills with the ability to resolve complex payment discrepancies professionally.
Ability to meet SLA deadlines while maintaining accuracy and productivity.
Knowledge of financial regulations, compliance standards, and fraud prevention practices.
Self-starter who adapts well to change and maintains composure under pressure.
Preferred Qualifications
Experience in the telecommunications industry.
Demonstrated experience leading or supporting system integrations related to cash application.
Physical Demands & Work Conditions
Primarily office-based role requiring extensive use of computer and standard office equipment.
May require flexible hours, including occasional evenings or weekends, depending on business needs.
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Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
How much does a data analyst earn in Charlotte, NC?
The average data analyst in Charlotte, NC earns between $52,000 and $100,000 annually. This compares to the national average data analyst range of $53,000 to $103,000.
Average data analyst salary in Charlotte, NC
$72,000
What are the biggest employers of Data Analysts in Charlotte, NC?
The biggest employers of Data Analysts in Charlotte, NC are: