FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Data Center Analyst Skills

Below we've compiled a list of the most important skills for a Data Center Analyst. We ranked the top skills based on the percentage of Data Center Analyst resumes they appeared on. For example, 9.4% of Data Center Analyst resumes contained Customer Service as a skill. Let's find out what skills a Data Center Analyst actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Data Center Analyst

1. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Data Center Analyst jobs:
  • Identified areas of possible automation and/or improvement to provide better customer service and enhance problem resolution techniques.
  • Coordinated hourly business updates to Customer Service Leadership Team and Resource Management Operations Leadership.
  • Provide customers with product and service information via telephone through computerized order/customer service system.
  • Earned solid reputation for resolving complex issues and providing exceptional customer service.
  • Act as liaison between Data Center Operations, Help Desk/Customer Service and 2nd/3rd level support for technical issues across Thomson Reuters.
  • Delivered competent classroom training and instruction on customer service policies and procedures, company policies and procedures, and phone etiquette.
  • Provide on-site support for maintenance, break/fix, upgrades and customer service to clients while working within the data center.
  • Assist Operations/Engineering, Project Management, and Customer Service teams in support of customer requirements.
  • Follow up with customers before closing out cases ensuring optimum customer service.
  • Performed all duties in a self-directed manner with minimal supervision, and demonstrated excellence customer services.
  • Demonstrated strong analytical and customer service skills.
  • Answered inbound customer service calls for Charming Charlie, AT&T, Napa, Porsche, and ELLOQUII.

Show More

14,392 Customer Service Jobs

No jobs at selected location

2. Hardware Issues
demand arrow
high Demand
Here's how Hardware Issues is used in Data Center Analyst jobs:
  • Initiate contact and coordinate with vendors regarding hardware issues not resolved through 1st level support and monitor the progress.
  • Monitored and reported hardware issues to second level support personnel as required.
  • Trouble shoot all server hardware issues.

Show More

3. Windows XP
demand arrow
high Demand
Here's how Windows XP is used in Data Center Analyst jobs:
  • Supported Windows XP and Windows 7 Operating Systems 10.
  • Supported technicians and end users during the bank's transition to Windows 7 from Windows xp.
  • update and rollout Windows XP and Windows 7 and related security measures.

Show More

6 Windows XP Jobs

No jobs at selected location

4. Veritas
demand arrow
high Demand
Here's how Veritas is used in Data Center Analyst jobs:
  • Monitored and troubleshoot backups with VERITAS NetBackup 6.5.
  • Administered backup process using VERITAS NetBackup.
  • Maintained nightly backup procedures using Veritas NetBackup, coordinate off-site storage tapes and restore files as needed.
  • Monitored backup using Veritas NetBackup, reported on job status, including failures and tape rotation.
  • Skilled Veritas NetBackup administrator in a large enterprise environment for both UNIX and Window server platforms.
  • Monitored daily/nightly NETBACKUP's (Veritas).

Show More

5. Infrastructure
demand arrow
high Demand
Here's how Infrastructure is used in Data Center Analyst jobs:
  • Anticipated and managed major changes to hardware and integrated into infrastructures.
  • Provided real-time awareness and analysis of Critical Infrastructure and Key Resources.
  • Managed all Data Center infrastructure projects.
  • Provide documentation/reports for Infrastructure related events.
  • Prioritize incident tickets and resolve according to SLA while performing duties on other Service Requests and Infrastructure Project Work.
  • Support the infrastructure by actively monitoring the migration from the client's legacy platform to their new technology.
  • Evaluate data center infrastructure requirements (rack space, network, power, cabling, etc.)
  • Perform installation and configuration, patch updates, OS upgrades, run cable infrastructure and document network.
  • Configured Windows Server infrastructure for installations, upgrades, testing, deployments and issue resolution.
  • Followed Data Center Operations Information Technology Infrastructure Library (ITIL) based processes.
  • Worked with cross-functional project teams to provide infrastructure subject matter expertise and services.
  • Maintain a data center of servers, storage appliances and network infrastructure.
  • Maintain documentation of network systems infrastructure, cross connects and circuit audits.
  • Review current infrastructure and assess any gaps or inefficiencies.
  • Respond to alerts related to IT operations infrastructure.
  • Monitor UNIX and Window servers and mainframe infrastructure.
  • Monitored various communication networks and open-source resources to analyze current threats to Critical Infrastructure.
  • Triggered multi-million dollar data center expansions and delivered on infrastructure plans.
  • Project manage numerous aspects for new builds, As well as expanding on already existing infrastructure.
  • Coordinate and install DCIM software (StruxureWare Data Center) to monitor and manage the Datacenter infrastructure.

Show More

84 Infrastructure Jobs

No jobs at selected location

Job type you want
Full Time
Part Time
Internship
Temporary
6. Storage Devices
demand arrow
high Demand
Here's how Storage Devices is used in Data Center Analyst jobs:
  • Connected fiber optics network cabling between storage devices and servers.

Show More

7. Unix
demand arrow
high Demand
Here's how Unix is used in Data Center Analyst jobs:
  • Perform Network Operations Center system monitoring, including Windows, UNIX and network systems that processes in a 24x7 environment.
  • Worked with IBM 3800 and Unix printers Tape Librarian - * Mounted, received and shipped transmission tapes.
  • Perform comprehensive systems control/monitoring (UNIX, Windows, Data/Voice Communications, Security, & proprietary systems).
  • Perform downloads and upgrades to branch servers with new releases of UNIX and DNIX software.
  • Implemented Change Control process for internal and external customers using UNIX operating system.
  • Monitored Unix, Oracle, and Windows database backups for Corporate Headquarters.
  • Analyzed system performance on multiple platforms including UNIX and Intel.
  • Created accounts for Xerox employees on UNIX servers.
  • Monitor UNIX processes as dictated by OVO messages.
  • Monitored Windows, UNIX, SAP, and VMS backups.
  • Operated Xerox console running UNIX Solaris operating system.
  • Monitor system consoles for errors using Tivoli Maestro Scheduling software used to support Windows NT and several UNIX systems.
  • Provided NetBackup 6.5 server system restores to Windows [ ] R2, and SCO Unix based system servers.
  • Maintain backup and printer configurations in the IKON printers (UNIX and IKON configurations).
  • Monitor, maintain and support 400+ servers running Windows NT/2000/2003, UNIX, Novell.
  • Supported LAN for multiple users utilizing Windows, Novell, and UNIX technologies.
  • open source, customized; installed on a Unix or Windows box.
  • Monitor NT and Unix servers utilizing CA-Unicenter.
  • Work Open System Infrastructure (mainly Windows, Netware, UNIX and Citrix) incidents to resolution.
  • Performed network monitoring and executed unix shell job scripts for daily billing processes.

Show More

6 Unix Jobs

No jobs at selected location

8. Backup
demand arrow
high Demand
Here's how Backup is used in Data Center Analyst jobs:
  • Coordinated operations, including all production data processing on multiple system platforms, and ensured scheduled system backups were successfully executed.
  • Designed and developed modifications to Shell and Perl scripts that automated administration processes including file cleaning and backups.
  • Assisted Business Continuity Unit with backup and disaster recovery tests.
  • Arranged shipping/receiving/retention of data backup tapes.
  • Coordinated the Commission and deployment of UPS units used to serve as a backup for 12 IDF closets.
  • Perform Tape Backup/Restores via EDM Manager - creating pull lists, injecting and ejecting EDM media.
  • Administer backups to tape and to disk for 500 physical and virtual Servers and databases.
  • Coordinated RECALL off-site backup tape rotation processes, both internal and external.
  • Manage and prepare incoming and outgoing customer tape backups.
  • Run daily backup of UNIX and Intel servers.
  • Restore data from backup tapes and drives.
  • Tape backup routines and controls.
  • Utilized management and storage management methodologies and products such as Legato and Netbackup.
  • Monitor and resolved TSM and Avamar backups errors (full, differential, and incremental).
  • Backed up and Restored over 2000 client critical files using Symantec NetBackup Environment:.
  • Log Analysis for NetBackup, UNIX, AS400, Citrix and Windows servers.
  • Copied backup tapes and performed overall data center duties (i.e.
  • Manage and rotate backup tapes to Iron Mountain offsite storage.
  • Manage tapes used to backup servers in data center.
  • Monitor and process backups using Symantec Netbackup Platform.

Show More

43 Backup Jobs

No jobs at selected location

9. Mainframe
demand arrow
high Demand
Here's how Mainframe is used in Data Center Analyst jobs:
  • Established procedure to restore historical clinical files after mainframe was removed.
  • Documented the Legato backup system and trained fellow employees in its correct use as a backup for the UNIX mainframe.
  • Involved in root cause analyses, and resolving tickets for Mainframe, Open System, and Production Support issues.
  • Orchestrate the daily long-term functions of the local area network and mainframe media management for the site.
  • Provide backup to mainframe Help Desk by receiving and recording calls using CA Service Desk.
  • Monitor and control mainframe systems and all attached hardware including storage systems and directors.
  • Perform batch duties via UNIX to facilitate the performance of backups and mainframe jobs.
  • Developed and implement methods to automate data file transfers between mainframe and servers.
  • Planned, implemented, and reviewed mainframe crisis and disaster recovery tests.
  • Managed performance and maintenance on seven mainframe systems in multiple countries.
  • Provide IT and Corporate clients with mainframe technical system support.
  • Monitor mainframe batch schedules using CA7 and CA11.
  • Operate and monitor the company's mainframe.
  • Maintained the hardware configuration of the mainframe.
  • Optimized the processing of mainframe production processes.
  • Monitor Mainframe Environments for failed jobs.
  • Supported OS/390 mainframe applications including VTAM, PRODIMIS, IMIS, CICS, and TSO.
  • Partnered with IT outsourcer, Affiliated Computer Resources (ACS), to be a user on shared mainframe environment.
  • Monitored and performed event validation, and case creation for mainframe and open systems environment.
  • Update, Adds deletes mainframe LogonId, rules, dataset, resources, etc.

Show More

10. Data Centers
demand arrow
high Demand
Here's how Data Centers is used in Data Center Analyst jobs:
  • Manage data centers and computer rooms at several metropolitan locations.
  • Executed component and hardware provisioning within multiple data centers.
  • Planned and managed data center consolidation project reducing 252 data centers down to 3, saving $2 million annually.
  • Supported large data centers over 10,000 servers, assisted in processing up to 25,000 users requests a month.
  • Oversee the successful on-schedule delivery of 300 units of servers to upgrade 200 data centers and offices worldwide.
  • Managed forecast, budget, operating expenses, capital, and resource allocation for international data centers.
  • Improved data center hosting and service and consolidated data centers, servers, storage and network.
  • Assist in the design and, development, consolidation and build-out of the Data Centers.
  • Provided Electricity and Cost Analysis, accounted for all Co-Locations and Data Centers.
  • Work on projects consolidating and relocating Data Centers acquired by the company.
  • Handle all equipment inventory with over 5000 devices throughout all data centers.
  • Ensured the and reliable operation of two 24 7 production data centers.
  • Monitored and maintained over 1000 systems within the data centers.
  • Performed quarterly audits of inventory for all data centers.
  • Conducted quarterly audits of the data centers.
  • Use Lenel Security Software to keep track of Access Control for multiple Data Centers and to activate vendor day passes.
  • Travel through U.S on projects to help other Data Centers complete customers' needs and expectations.
  • Project Manager for MSN Switch Port Consolidation directing 15 technicians in three data centers.
  • Manage activities in Visteon's corporate data centers to insure high quality operations.
  • Uploaded all related documentation and created Lease Abstracts for VMware' all Co-Locations and Data Centers; and uploaded to database.

Show More

3 Data Centers Jobs

No jobs at selected location

11. Troubleshoot
demand arrow
high Demand
Here's how Troubleshoot is used in Data Center Analyst jobs:
  • Monitored and performed troubleshooting of data center applications and servers, and the network connectivity of retail locations across North America.
  • Provide computer and network operations monitoring, support, troubleshooting, and project management within a data center environment.
  • Followed established procedures, troubleshooting system errors and referring to management on resolving problems outside of guidelines.
  • Performed various troubleshooting and maintenance operations in Windows Server environments.
  • Provide assistance in troubleshooting problems on network equipment.
  • Provide assistance to TSM Administration team in defining new nodes, backup schedules and troubleshooting backup and restore issues.
  • Provide on-site support for device troubleshooting to include power cycles/reboots, cable testing/replacement, and media handling support.
  • Provided troubleshooting support for LAN users, wireless, printing and other infrastructure hardware related issues.
  • Identify, troubleshoot and resolve system messages, program conflicts and processing errors.
  • Acted as point person for Field Service Technicians for escalations and troubleshooting assistance.
  • Document, troubleshoot (first level) and follow up all incidents.
  • Contacted Customers as needed to troubleshoot network problems to reach a resolution.
  • Performed Mainframe diagnosis and troubleshooting utilizing JCL and TSO.
  • Monitor, execute, and troubleshoot daily/monthly batch schedule.
  • Set up and troubleshoot VoIP phones for tenants.
  • Layer 1 and 2 troubleshooting including on-call responsibility.
  • Liaised with system and database administrators, telecom companies, and end-users to provide 2nd level data center monitoring and troubleshooting.
  • Supported Help Desk in troubleshooting issues, monitored remote locations, and directed IT staff in resolving problems.
  • Maintain system availability and troubleshoot problems on IBM MVS S/390, Sun Microsystems servers.
  • Monitored, upgraded, and troubleshoot the Wintel servers at the datacenter.

Show More

61 Troubleshoot Jobs

No jobs at selected location

12. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Data Center Analyst jobs:
  • Determine appropriate escalation by following established documentation and provide technical support for critical incidents that occur on systems and applications.
  • Worked with other technical support in diagnosis and resolution of problems that may impact system availability.
  • Provide assistance and technical support for cabling solutions and Infrastructure requirements for network systems.
  • Provided technical support and solutions for existing business customers within hosted Data Center.
  • Provided technical support to administrative and professional staff on all firm applications.
  • Provided technical support to application development and quality assurance teams.
  • Provided technical support to quality assurance teams.
  • Supply general knowledge to clients and provide technical support for websites and programs used by the University.
  • Provided business / technical support to all retail field managers and all SAP new-hire training.
  • Provided one-on-one training to our user-pool to increase knowledge and minimize technical support calls.
  • Guided and trained Technical Support Analysts in resolving problems and responding to queries.
  • Coordinate with Technical Support the distributed job scheduling and shift turnover.
  • Provided Tier II and Tier III technical support to clients.
  • Provided Tier 1 and 2 technical support.
  • Provide technical support for end users.
  • Provided technical support to internal Nextel employees nationwide.
  • Support operations and assist personnel in several CBOs across the country by providing technical support to DaVita s Denver Data Center.
  • Provided multi-level technical support for global IT infrastructure supporting 400+ divisional employees throughout the U.S. and overseas.
  • Provide High Level Helpdesk/Technical Support, via ticketing system-Users are notified by VOIP telephone, or email.
  • Provided technical support via phone using Symantec PC anywhere when needed.

Show More

518 Technical Support Jobs

No jobs at selected location

13. Linux
demand arrow
high Demand
Here's how Linux is used in Data Center Analyst jobs:
  • Provided implementation and maintenance of hardware/software configurations for over 600+ Enterprise Windows & Linux systems.
  • Monitored the availability of Windows and UNIX/LINUX operating systems.
  • Supported secure file transfers and data normalization of worldwide financial data for Windows, Unix, Linux, and Mainframe platforms.
  • Led a team to design and implement a Linux based domain controller and web based ticket submission system.
  • Installed Red Hat and SUSE Linux servers running multiple applications, such as Oracle and VMWARE.
  • Provide 7x24x365 monitoring of approximately 400 Windows/Unix/Linux servers across the United States and Canada.
  • Oversee the performance monitoring of 11,000+ Windows and Linux/Unix servers around the world.
  • Utilized Telnet and HyperTerminal settings to remote into AIX and Linux servers.
  • Supported over 2500 Linux Servers By monitoring them for System Health.
  • Resolved minor technical issues on the Linux and Windows Servers ourselves.
  • Monitored IBM mainframe networked UNIX and Linux systems operations.
  • Support Microsoft Windows Operating systems and RedHat Linux.
  • Shared webhosting administrator, maintenance & support, including email on BSD, UNIX, & Linux OS server environments.
  • Configured Samba and network shares for Linux servers, Dell servers, IBM servers, and Sun Sparc Servers.
  • Worked with Windows, Linux, HP-UX, and Sun Solaris servers.
  • Utilized Linux, UNIX, NCS and Oracle Financials.
  • Implemented a network device monitor on Linux using Nagios.
  • Used HP Opsware to configure compartments with Windows, Solaris, and Linux Operating Systems.

Show More

15 Linux Jobs

No jobs at selected location

14. Active Directory
demand arrow
high Demand
Here's how Active Directory is used in Data Center Analyst jobs:
  • Certified to create and reset passwords using privileged account access within Active Directory while maintaining HIPAA security standards.
  • Maintain AD - active directory, - Ability to give users permission to access shared drives.
  • Provide Tier 2 and Tier 3 Active Directory and Exchange 2003 Administration for over 400 users
  • Migrated users and computers from Windows NT 4.0 to Windows 2003 Active Directory.
  • Used Active Directory and Quest ARS to manage users' accounts.
  • Support Group Policies in Active Directory.
  • Work with active directory and security.
  • Certified Advanced Active Directory Admin.
  • Configured Group and Folder structure for PCX, utilizing Active Directory and C++ coding, to sort reports to appropriate folders.
  • Performed Active Directory functions for user account management and pc role management and changes.
  • Managed user accounts on Novell and Active Directory.

Show More

2 Active Directory Jobs

No jobs at selected location

15. Recovery Procedures
demand arrow
average Demand
Here's how Recovery Procedures is used in Data Center Analyst jobs:
  • Participate in creating/updating documentation of build, backup and recovery procedures 11.
  • Subject Matter Expert for Disaster Recovery Procedures and Data Center Documentation.
  • Managed disaster recovery procedures and documentation.
  • Coordinate system scheduling, disaster recovery procedures and documenting all associated timelines.

Show More

16. Network Printers
demand arrow
average Demand
17. Routers
demand arrow
average Demand
Here's how Routers is used in Data Center Analyst jobs:
  • Moved Network Equipment from one floor to another * Worked with Data Communications to move Routers and Switches.
  • Installed and extended T1, DS3, and ISDN Circuit Line to customer networks (Cisco routers).
  • Supervised rack mounting of servers, network switches, routers, and storage arrays in data center.
  • Conducted frequent maintenance on Cisco routers to determine network load balances and cost studies.
  • Coordinate and initiate troubleshooting and repair of network servers, routers and switches.
  • Perform reboot/power cycle on network switches, routers, probes, etc.
  • Monitored switches and routers and created tickets to the NOC.
  • Managed Network and monitored routers, switches, etc.
  • Installed and configured Cisco switches and routers.
  • Install, decommission and/or relocate distributed systems and network hardware (routers, switches, encryptors, firewalls, servers.)
  • Inventory management of various IT equipment including servers, routers and other telecom equipment.
  • Support and Monitor voip, switches, servers, firewalls, routers.
  • Monitored various servers, routers and web applications using Xymon monitoring tool.
  • Network connectivity for workstation, server and printers for both Windows and Novell Networks WAN connectivity with routers and switches.

Show More

11 Routers Jobs

No jobs at selected location

18. SAN
demand arrow
average Demand
Here's how SAN is used in Data Center Analyst jobs:
  • Utilized as an invaluable resource in the tactical employment of US and National Treaty Organization Maritime Patrol and Reconnaissance Aircraft assets.
  • Developed and implemented a web-based file structure for government contracts, making it easy to locate thousands of files.
  • Evaluate new technology such as SAN and NAS technology for possible application in corporate data center.
  • Perform installation work by setting up servers and cabling power, KVM, network and SAN.
  • Performed evaluation and tread analyzes on failed parts and repairs performed by the artisan.
  • Configure ILO ports for HP blade chassis and SAN Brocade switch.
  • Processed and created 108 SAN install tickets.
  • Performed media sanitization procedures in accordance with DoD regulations
  • Evaluate fiber switches, HBAs, and cabling to identify potential SAN issues and provide network troubleshooting.
  • Experience with installing and maintaining LANs, WANs, and SANs, as well as Network Attached Storage.

Show More

538 SAN Jobs

No jobs at selected location

19. Setup
demand arrow
average Demand
Here's how Setup is used in Data Center Analyst jobs:
  • Perform Data Center event monitoring, analysis, setup, coordination, and resolution/escalation of incidents.
  • Carried out final setup and printing for the election after the exhibition; Achievements accomplished:.
  • Provided daily support to users for setup and maintenance of their associated hardware and software.
  • Initial setup of warehouse and user workstations, terminals and printers.
  • Provided technical leadership to onboard our second client to include user setup, training, email cut-over, and data migration.
  • Isolated rack design and implementation, with cabling / setup of advanced management and iSCSI networks.
  • Assist in Conference Account setups, Webcasts and Video Conferencing software on client machines.
  • Help sonographers with questions and setup of ultrasound scanning equipment.
  • Performed the setup and maintenance of servers using VMware.
  • Triaged and setup conference calls when problems arise.

Show More

81 Setup Jobs

No jobs at selected location

20. Asset Management
demand arrow
average Demand
Here's how Asset Management is used in Data Center Analyst jobs:
  • Maintained accurate asset management of all equipment arriving and leaving data centers and associated docks, resulting in minimal equipment loss.
  • Designed and implemented efficient asset management policies
  • Assist in maintaining an accurate inventory in the IT Asset Management system for all locations globally.

Show More

6 Asset Management Jobs

No jobs at selected location

21. Vmware
demand arrow
average Demand
Here's how Vmware is used in Data Center Analyst jobs:
  • Created AGM server baseline templates in VMware to persistently meet compliance standards with every virtual server install.
  • Implemented the Physical to Virtual server project from Hyper-V to VMware conversion.

Show More

22. Desktop
demand arrow
average Demand
Here's how Desktop is used in Data Center Analyst jobs:
  • Performed telephone desktop support troubleshooting for corporate employees technical problems.
  • Performed Desktop in depth troubleshooting on multiple manufacturers platforms.
  • Installed and repaired computer equipment for Dell HP Sun UNIX Servers / Windows desktops and LXE scanners.
  • Managed multiple Management of Distributed Environments (MODE) initiatives to prepare clients for outsourcing desktop support.
  • Managed small projects, which included the annual refresh of end-of-life desktops, and notebooks.
  • Configured & installed software for IS users, desktop and laptop computers etc.
  • General Desktop support, troubleshooting over phone and radio.
  • Assign to appropriate desktop support with trouble tickets.
  • Perform routine desktop and office network maintenance tasks.
  • Standardized desktop and implemented E-support, self help.
  • Provided desktop support to medical staff and students.
  • Level client issues involving virtual desktop imaging.
  • Install desktop/laptop and windows server software.
  • Provided backup support for ACT Centers, Workkeys and Desktop Support.
  • Trouble shoot desktop application within MS Office 97/Lotus Notes email database.

Show More

45 Desktop Jobs

No jobs at selected location

23. Escalate
demand arrow
average Demand
Here's how Escalate is used in Data Center Analyst jobs:
  • Required troubleshooting skills to escalate and page appropriate personnel when failure conditions were observed.
  • Identified, analyzed and resolved or escalated systems problems including root cause analysis.
  • Conducted troubleshooting on network alarms and escalated technical items to engineers as required.
  • Assisted management on special projects and escalated loan modifications
  • Take Ownership of Issues, Escalate issues as appropriate and work with escalation points through resolution.
  • Escalated Alerts to our Managed Services and Application teams for all our Linux and Windows servers.
  • Escalated job failures to the appropriate groups in accordance with client service level agreements.
  • Escalate production system and network related issues to management staff and appropriate on-call personnel.
  • Escalated LEC circuit issues through ticketing systems and working with NOC Network Operations Centers.
  • Work closely with 2nd Level Support Partners to ensure timely closure of escalated issues.
  • Monitor the DCOF environments and escalate to support agencies for remediation as required.
  • Escalate any Data Center issues Data Center first line of defense.
  • Escalate complex problems to the appropriate group.
  • Escalated tickets to proper teams when necessary.
  • Diagnosed, Resolved or Escalated as needed.
  • Escalate help desk calls when necessary.
  • Escalate issues as they occur.
  • Resolve or escalate issues relative to various systems and applications via Openview.
  • Coordinate helpdesk calls, and escalate production problems when necessary.
  • Escalate to appropriate IT Group on call.

Show More

189 Escalate Jobs

No jobs at selected location

24. SLA
demand arrow
average Demand
Here's how SLA is used in Data Center Analyst jobs:
  • Managed and collected data from numerous sources in various formats and translated it into a standard format.
  • Produced monthly service level agreement (SLA) reports for IBM and Fannie Mae senior management.
  • Respond to specified customer ticket contacts and automated alerts within a 15 minute SLA.
  • Implemented user account creation team to handle all user account requests per published SLA.
  • Ensured and monitored each work order request was performed within the mandated SLA.
  • Monitored process of data backup in accordance with SLA standards.
  • Delegate work to ensure completion per SLA and OLA requirements.
  • Identify failures and resolve within SLA.
  • Reduced costs, SLAs and person-hours being proactive with port configurations, creating heuristics and basic scripts for routine activities.
  • Worked closely with Change Management team to ensure processes and procedures were followed and SLAs were met.
  • Created spreadsheets for documentation that drastically reduced SLAs of the migrations.

Show More

9 SLA Jobs

No jobs at selected location

25. Problem Resolution
demand arrow
average Demand
Here's how Problem Resolution is used in Data Center Analyst jobs:
  • Responded to problems in a tactful and expedient manner using professional communication and problem resolution skills using priority and task management.
  • Monitored network activity and provided statistical documentation to assist manager level with planning and problem resolution.
  • Assisted with problem resolution including root cause analysis of system and application incidents.
  • Work with Problem Resolution Coordinators to identify training opportunities and documentation development
  • Monitor the status of problem resolution in Remedy.
  • Coordinate 3rd party vendors for problem resolution.
  • Assist vendors with problem resolutions.
  • Coordinate problem resolution in regards to hardware connectivity, and/or environmental problems due to power, cooling or disaster.
  • Used Citrix system to create and receive customer tickets for problem resolution.

Show More

118 Problem Resolution Jobs

No jobs at selected location

26. Tcp/Ip
demand arrow
average Demand
Here's how Tcp/Ip is used in Data Center Analyst jobs:
  • Upgraded print center which involved testing, Q&A, and documentation along with TCP/IP networking.
  • Administered CICS, TCP/IP, telecommunications, ACF2, and CA-7.
  • Performed TCP/IP configurations on AIX, Linux and Windows Servers.
  • Advanced understanding of L1, L2 and L3 functions in the OSI and TCP/IP models.
  • Set up DHCP scopes, TCP/IP (IP address reservations, etc.)
  • Experienced in Hyper-V failover clustering, DNS, TCP/IP networks, IIS, and DHCP engineering and administration.

Show More

27. PCS
demand arrow
average Demand
Here's how PCS is used in Data Center Analyst jobs:
  • Provide support for Wang's mini computer VS systems and desktop support of IBM compatible PCs.
  • Installed Windows 2000 and Windows XP Pro on workstations on both HP and Dell PCs.
  • Migrated data to backup servers and restored data to new PCs.
  • perform remote diagnostic and troubleshooting on local area networks and PCs.
  • Assisted with cable installations; Reimage PCs to current standard.

Show More

22 PCS Jobs

No jobs at selected location

28. SQL
demand arrow
average Demand
Here's how SQL is used in Data Center Analyst jobs:
  • Performed data analysis in SQL Server Management Studio to reflect accurate information in report.
  • Created ICM and SQL training materials for fellow associates in the National Command Center.
  • Analyzed configuration and subsequent mapping of fields to resolve SQL and web based issues.
  • Developed stored procedures and various other database objects using SQL Server 2000.
  • Migrated Excel pivot table based reporting to SQL based reporting.
  • Support MS SQL 2000 & Oracle Data Base servers and DEC Open VMS, running in a mainframe VAX environment.
  • Used System applications and task TSM, DNS, SQL, CICS, DB2 and VPS.
  • Managed and administrated DCIM tool (nlyte SQL based database).

Show More

123 SQL Jobs

No jobs at selected location

29. EMC
demand arrow
average Demand
Here's how EMC is used in Data Center Analyst jobs:
  • Perform equipment trouble-shooting on HP, IBM, Cisco, Juniper, NetApp, EMC, Brocade and Hitachi devices.
  • Coordinate and assist in maintenance endeavors with Vendors including EMC, APC, Sturgeon Electric etc.
  • Implement, support and upgrade EMC and Hitachi storage.
  • Used Life Cycle policies with EMC DataDomain as the disk and dedup unit and the replication capability to remote sites.
  • Support and escort vendors such as CIENA, ADVA, EMC, with multimode and single-mode fiber testing.
  • Configured and administered the EMC Celerra Datamover.

Show More

30. OS
demand arrow
low Demand
Here's how OS is used in Data Center Analyst jobs:
  • Provide those findings to the Data Center supervisor to create reports and respond quickly to issues in the data center.
  • Identified critical events and followed department guidelines / procedures to take corrective actions and assisted the staff with diagnosis.
  • Schedule downtime with the business to add the latest Firmware, Support Packs, HP and Microsoft Patching.
  • Work closely with Network, Storage, and Technical groups for complex issues and assigned Projects.
  • Performed duties as the assistant trainer, preparing new technicians for the demands of the position.
  • Involved in the Staff Cross Training across the company's regions.
  • Installed and configured server OS, applications, clusters and databases.
  • Monitor department user Service Now problem tickets, resolve and close.
  • Host Domain Incident Calls for the Business Technology Group.
  • Call Center environment supporting over 300 hospitals and clinics.
  • Provide support across numerous computing platforms in a highly complex multi-vendor environment.
  • Climb ladders up to 16 feet Ability to work closely with other employees and deal with external vendors.
  • Use of Tivoli Endpoint Manager (BigFix) for deployment of Microsoft Patches to over 13,000 servers.
  • Image creation for warehouse Wyse thin clients and PC's using Norton Ghost over the company network.
  • Checked Cerner Data Base against patient chart for latest lab work and diagnostics.
  • Perform light trouble-shooting detail while helpdesk is closed to ESPN employees country-wide.
  • Abstracted all pertinent patient diagnostics and medications into Cerner Works Software.
  • Used OPSWARE Software to deploy Microsoft Patches to Datacenter Servers.
  • Trained physicians and nurses in the application of Soarian MAK for med admin for both the Umass Memorial and University Hospitals.
  • Assist in setting up test lab version of DKET system Assist in rehabbing recovered DKET and repurposing them for deployment.

Show More

16 OS Jobs

No jobs at selected location

31. VPN
demand arrow
low Demand
Here's how VPN is used in Data Center Analyst jobs:
  • Assisted clients of Accenture with password resets of the Cincinnati VPN.
  • Specialized support for Enterprise Windows and Mac applications and VPN.
  • Manage and reset password for Windows Severs 2000/NT/VPN users.
  • Configured VPN clients and certificates for remote users.
  • Assisted in the VPN Rollout to remote locations on a Frame Relay that cut cost over $500K+.
  • Assisted remote users with VPN/RAS connections, Blackberry Enterprise Activations and password resets.
  • Provide remote support for RSA, Citrix, VPN and Broadband related issues.

Show More

11 VPN Jobs

No jobs at selected location

32. Citrix
demand arrow
low Demand
Here's how Citrix is used in Data Center Analyst jobs:
  • Supported the Remote Access personnel via Citrix using a token or via RDP.
  • Document all calls in detail using incident program Citrix.
  • Utilized PC Anywhere, Citrix ICA and Terminal Services.

Show More

10 Citrix Jobs

No jobs at selected location

33. Sharepoint
demand arrow
low Demand
Here's how Sharepoint is used in Data Center Analyst jobs:
  • Update SOP procedural documentation in a SharePoint database.
  • Maintained list of change requests in Excel and on SharePoint, and sent information to the relevant people after the conference calls
  • Retrieve information and work instructions from SharePoint and uploaded data and summary reports to the group's SharePoint site.
  • Created the team SharePoint site that is utilized by the Data Center Operations department consisting of around 15 individuals.
  • Document and update customer procedures for internal use (Microsoft SharePoint) for US and India Service Desk.
  • Designed Data Center Operations SharePoint website and created the employee time off calendar within SharePoint.
  • Author and Manage Data Center Inventories and pertinent Documentation on the Team's SharePoint site.
  • Prepared data charts and graphs through SharePoint for analyst to present to the team.
  • Implemented SharePoint calendars and training guides to improve team efficiency.
  • Created many procedural documents and maintained the repository through Sharepoint.
  • Supported SharePoint based Intranet, Extranet and HR applications.

Show More

5 Sharepoint Jobs

No jobs at selected location

34. Tape Library
demand arrow
low Demand
Here's how Tape Library is used in Data Center Analyst jobs:
  • Tape rotation, backup, and restore experience using a Quantum i2000 Scalar Tape Library.
  • Manage an estimate of 300,000 media and foreign tapes in the Tape Library.
  • Use IBM System Storage TS3500 Tape Library software to maintain tapes and drives.
  • Led project to implement a robotic tape library and backup/ recovery system software.
  • Oversee 1500 back up tape library.
  • Managed the ZOS tape library with RMM and ISMF.
  • Manage on site network back up and tape library and provide restoration of user data for both onsite and remote locations.

Show More

35. LAN
demand arrow
low Demand
Here's how LAN is used in Data Center Analyst jobs:
  • Researched disaster recovery scenario and purposed a 15 minute recovery plan.
  • Created and applied new processes that improved Corporate LAN back-up and restore requests for more timely and effective IT services.
  • Work with Network team and system owners on various projects to plan for system installations, removals, or moves.
  • Implement video surveillance, motion detection, and closed-circuit television systems to aid in monitoring the premises.
  • Prepared, planned and wrote complex technical reports and documentation for new systems in Data Center.
  • Interlocked environmental planning with data center Architecture, Engineering, Legal, Construction and Audit.
  • Assist in planning and general maintenance of systems in the data center facilities.
  • Trained operators in Plano, TX to support multiple accounts in our data center
  • Complete a Technical Landscape Analysis and Data Center Assessment.
  • Installed FASTLANE encryption devices in racks for later configuration.
  • Create test plan for new data center installation
  • Process and balance incoming/outgoing ACH files.
  • Assist in Windows/2000 server builds, LAN, WAN.
  • Developed reporting products during the Orlando Night Club shooting incident Developed initial and ongoing reporting during Hurricane Matthews.
  • Identify and resolve operating system and Lan/Wan connectivity issues.
  • KEY RESULTS Design and implementation of optical platforms management, optical transmission and reception inside plant in nationwide.
  • Respond to, evaluate, prioritize, and optimize incoming plant alarms utilizing analytical software tools.
  • Developed cross-functional relationships with key stakeholders to improve the integration of Datacenter Capacity Planning into the overall business planning effort..
  • Provide Helpdesk/Technical Support onsite at Atlanta Medical Centers for users and remote support to global staff as needed.
  • Perform power balancing at rack PDUs and Main PDUs levels, install and replace failed PDUs, and ATSs.

Show More

18 LAN Jobs

No jobs at selected location

36. MVS
demand arrow
low Demand
Here's how MVS is used in Data Center Analyst jobs:
  • Monitored and resolved any events relating to network, A\C, Mainframe and server operations in a MVS\OS Jes2 environment.
  • Applied extensive JCL coding for both DOS and MVS operating systems including coding for Navigate job submission application.
  • Administered storage management support for 32 MVS LPARS located in Wisconsin, Illinois and Ohio.
  • Analyzed COBOL code in TSO/MVS environment on IBM P/390 Compiler.
  • Managed MVS DASD libraries and maintained associated tools.
  • Oversee and manage the batch environment on MVS, Unix & VAX platforms.
  • Performed system IPLs and system maintenance on MVS 3090 mainframe in highly parallel sysplex environment.

Show More

37. Autosys
demand arrow
low Demand
Here's how Autosys is used in Data Center Analyst jobs:
  • Used Autosys to monitor and troubleshoot automated environment for file processing into the data warehouse.
  • Worked with and monitored several scheduling systems such as Tivoli, Control-M, AutoSys, CA7, and SysAdmiral.
  • Monitor the batch environment utilizing CA7 and OPC for the mainframe and Autosys for Unix.
  • Prod Support functions - monitor and support Autosys overnight batch cycle.

Show More

38. As/400
demand arrow
low Demand
Here's how As/400 is used in Data Center Analyst jobs:
  • Monitor internal/external feeds from many systems platform Unix, Linux, AS/400, DEC, Mainframe.
  • Provide system administration on AS/400 and HP-Unix systems.
  • Performed operations performance analysis against established criteria Used Macintosh PC microcomputers for front end devices for AS/400s.
  • Maintain and monitor the branch's AS/400 and TANDEM systems Run specific system jobs and ensure successful completion.
  • Handled all systems backup media including retention policies for the (AS/400,Windows,UNIX) platforms and offsite storage.

Show More

39. Level Support
demand arrow
low Demand
Here's how Level Support is used in Data Center Analyst jobs:
  • Answered incoming calls and provided first-/second-level support of internal corporate clients.
  • Work closely with 2nd level support to resolve any issues that are above and beyond our scope.
  • Provided first level support to Nextel employees and conducted two week new hires training.

Show More

44 Level Support Jobs

No jobs at selected location

40. Suite
demand arrow
low Demand
Here's how Suite is used in Data Center Analyst jobs:
  • Conducted classroom training and education for associates in Fade Training, Acronyms, TLMS, JCL, and Control-M Product Suite.
  • Created and maintained data center inventory, audit reports and documentation using MS Excel, MS Word and Oracle Collaboration Suite.
  • Provided phone support for Microsoft Windows and Microsoft Office Suite for remote users.
  • Maintain accurate inventory of all equipment via Oracle IT Automation Suite.
  • Supported Quickjob code used to schedule / monitor jobs in BMC Product Suite.

Show More

181 Suite Jobs

No jobs at selected location

41. Computer Operations
demand arrow
low Demand
Here's how Computer Operations is used in Data Center Analyst jobs:
  • Performed duties for network/computer operations in an MVS environment.
  • Contacted areas outside the computer operations area to resolve problems.
  • Document the Data Center procedures used by Computer Operations.
  • Coordinated PROC Expansion and SMS Dataset Renaming Project implementation with Technical Operations and Computer Operations staff.
  • Communicate with Computer Operations, Helpdesk and affected users to make them aware of the issue and related consequences.
  • Worked on a team to transition Computer Operations from 3M to Imation.

Show More

6 Computer Operations Jobs

No jobs at selected location

42. Batch Jobs
demand arrow
low Demand
Here's how Batch Jobs is used in Data Center Analyst jobs:
  • Work within SAP to analyze, troubleshoot and fix batch jobs that have failed, escalating as necessary.
  • Initiated batch jobs, tracked and reported batch processing issues.
  • Perform FTP file transfers and run batch jobs as scheduled.
  • Escalate and track all critical Batch jobs when problems arise.
  • Released batch jobs and monitor to completion.

Show More

43. Itil
demand arrow
low Demand
7 Itil Jobs

No jobs at selected location

44. Hvac
demand arrow
low Demand
Here's how Hvac is used in Data Center Analyst jobs:
  • Perform routine analysis of data center areas including HVAC units, UPS systems and backup generators.
  • Performed scheduled data center, power, and HVAC maintenance.

Show More

54 Hvac Jobs

No jobs at selected location

45. Management System
demand arrow
low Demand
Here's how Management System is used in Data Center Analyst jobs:
  • Modify existing databases and database management systems or direct programmers and analysts to make changes.
  • Supervised junior data analysts in various projects and provided training on the use of software tools and data collection/management systems.
  • Scheduled and tracked computer equipment and file server outages, using Remedy Global Change Management System.
  • Entered service requests through BMC Remedy IT Service Management System.
  • Worked with ISO9000 and QSI quality management systems.
  • Provided individualized end user support to over 2,000 UBS employees Maintained data and management system Provided individualized support in the data center
  • Participated in ensuring the long-term success of the materials management system, Lawson.

Show More

159 Management System Jobs

No jobs at selected location

46. Incident Management
demand arrow
low Demand
Here's how Incident Management is used in Data Center Analyst jobs:
  • Capture required and detailed information and enter into Incident Management ticket.
  • Opened Changed/Incident Management requests in OPAS/Remedy.

Show More

14 Incident Management Jobs

No jobs at selected location

47. Trouble Tickets
demand arrow
low Demand
Here's how Trouble Tickets is used in Data Center Analyst jobs:
  • Documented and tracked user's trouble tickets using the Remedy Magic application, providing detailed notes and status updates.
  • Created trouble tickets using ServiceCenter software for clients of Accenture to be resolved by Accenture tech teams.
  • Logged trouble tickets, communicated detailed information to technical teams, monitored server and network alarms.
  • Experience using HP service center, IBM Lotus and BMC Remedy for trouble tickets.
  • Resolved or escalated trouble tickets to 3rd party support vendors across the globe.
  • Cut trouble tickets for camera audits, badge checks and patrols as needed.
  • Utilize remedy ticketing system to track and manage trouble tickets and changes.
  • Maintained and tracked trouble tickets utilizing the Help Desk Call Tracking System.
  • Provide Level 1 triage and create and resolve Data Center trouble tickets.
  • Coordinate resolution of trouble tickets dispatched to team from Help Desk.
  • Create and manage trouble tickets.
  • Used Tivoli Tech and HPSD as reporting tools to create trouble tickets and identify system problems.

Show More

5 Trouble Tickets Jobs

No jobs at selected location

48. JCL
demand arrow
low Demand
Here's how JCL is used in Data Center Analyst jobs:
  • Customize JCL utility with information provide from clients; monitor and troubleshoot jobs to successful completion.
  • Prepared all JCL, procs, documentation, and notifications for production implementation.

Show More

49. HP Openview
demand arrow
low Demand
Here's how HP Openview is used in Data Center Analyst jobs:
  • Monitor HP Openview and BMC Patrol for any critical alert and take appropriate action.
  • Monitored all critical systems using HP Openview, and other systems.

Show More

50. Lotus Notes
demand arrow
low Demand
Here's how Lotus Notes is used in Data Center Analyst jobs:
  • Maintained schedules in Lotus Notes documentation databases.
  • Provided application support and software support for Lotus Notes and MS Office.
  • Provided Applications support on Oracle, SAP, Lotus Notes and Used Tivoli to track calls.

Show More

9 Lotus Notes Jobs

No jobs at selected location

Data Center Analyst Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For A Data Center Analyst

Customer Service

12.8%

Hardware Issues

11.3%

Windows XP

9.4%

Veritas

8.4%

Infrastructure

6.7%

Storage Devices

5.1%

Unix

5.0%

Backup

5.0%

Mainframe

4.8%

Data Centers

4.0%

Troubleshoot

3.7%

Technical Support

3.6%

Linux

3.1%

Active Directory

2.8%

Recovery Procedures

2.6%

Network Printers

2.6%

Routers

2.5%

SAN

2.3%

Setup

2.2%

Asset Management

2.1%
Show More

Typical Skill-Sets Required For A Data Center Analyst

Rank Skill
1 Customer Service 9.4%
2 Hardware Issues 8.2%
3 Windows XP 6.9%
4 Veritas 6.1%
5 Infrastructure 4.9%
6 Storage Devices 3.7%
7 Unix 3.7%
8 Backup 3.6%
9 Mainframe 3.5%
10 Data Centers 2.9%
11 Troubleshoot 2.7%
12 Technical Support 2.6%
13 Linux 2.2%
14 Active Directory 2.0%
15 Recovery Procedures 1.9%
16 Network Printers 1.9%
17 Routers 1.8%
18 SAN 1.7%
19 Setup 1.6%
20 Asset Management 1.6%
21 Vmware 1.5%
22 Desktop 1.5%
23 Escalate 1.4%
24 SLA 1.3%
25 Problem Resolution 1.3%
26 Tcp/Ip 1.2%
27 PCS 1.2%
28 SQL 1.2%
29 EMC 1.1%
30 OS 1.1%
31 VPN 1.0%
32 Citrix 0.9%
33 Sharepoint 0.9%
34 Tape Library 0.9%
35 LAN 0.9%
36 MVS 0.8%
37 Autosys 0.8%
38 As/400 0.7%
39 Level Support 0.7%
40 Suite 0.7%
41 Computer Operations 0.7%
42 Batch Jobs 0.7%
43 Itil 0.6%
44 Hvac 0.6%
45 Management System 0.6%
46 Incident Management 0.6%
47 Trouble Tickets 0.6%
48 JCL 0.6%
49 HP Openview 0.6%
50 Lotus Notes 0.6%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

25,011 Data Center Analyst Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.