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Top 50 Data Center Manager Skills

Below we've compiled a list of the most important skills for a Data Center Manager. We ranked the top skills based on the percentage of Data Center Manager resumes they appeared on. For example, 10.0% of Data Center Manager resumes contained Infrastructure as a skill. Let's find out what skills a Data Center Manager actually needs in order to be successful in the workplace.

These are the most important skills for a Data Center Manager:

1. Infrastructure

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high Demand
Here's how Infrastructure is used in Data Center Manager jobs:
  • Managed multiple incidents from customers and project teams for customer deployment and internal infrastructure support.
  • Authored and reviewed maintenance procedures to ensure high availability of critical infrastructure.
  • Redesigned internal cabling on IBM mainframes to accommodate infrastructure and configuration.
  • Provided critical IT infrastructure and system integration to 15+ acquisitions.
  • Provided key physical network infrastructure expertise.
  • Trained and supported infrastructure-related staff.
  • Maintained costing for infrastructure projects.
  • Worked with engineers to create renovation designs and documentation for new construction, power and cooling components, and IT infrastructure.
  • Managed the procurement and installation of network infrastructure and hardware for a new imaging center constructed on Hospital campus.
  • Lead a team of three computer operators, providing data processing support for the company's data infrastructure.
  • Generated status reports for global infrastructure risks, power utilization, space utilization, and standards compliance.
  • Build first UCS (Unified Computing System) clusters in DDC for Cloud Computing Infrastructure.
  • Designed and implemented a VoIP infrastructure with an Asterisk SIP platform.
  • Coordinate daily design aspects of all network infrastructure and structured cabling.
  • Managed all internal and external players to protect all critical infrastructure.
  • Led all portions tied to infrastructure support in Information Technology.
  • Performed requirements analysis and generated designs for corporate datacenter with capability and capacity to meet business infrastructure requirements.
  • Developed and presented RFPs for infrastructure-related matters.
  • Developed and distributed RFPs for all infrastructure items; selected and managed vendors.
  • Implemented Virtual Infrastructure 3i and later upgraded to vSphere 4.

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41 Infrastructure Jobs

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2. Customer Service

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high Demand
Here's how Customer Service is used in Data Center Manager jobs:
  • Introduced program to establish and maintain customer service focus while providing quality service in a production environment.
  • Energized customer service and deployment of new quality methodology standards and procedures to increase level of service.
  • Served as designated liaison between customer service requests, applications testing, and successful production implementation.
  • Delivered excellence customer service through situation analysis and timely resolve of escalating problems.
  • Applied information security/assurance practices and procedures in the delivery of customer services.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Implemented innovative customer service programs which improved customer satisfaction.
  • Promoted from Customer Service Support Representative.
  • Contributed excellent communication and customer service.
  • Managed a data center and all data customers throughout NY while directing 3 Customer Service Representatives and 25 union Technicians.
  • Act as escalation point for all issues from my team, our Customer Service Managers and Service Delivery Managers.
  • Worked in a collaborative team effort with sales team, and customer service to meet customer expectations.
  • Provided a high level of customer service using web based service request tracking system.
  • Direct management of 5 Customer Service Managers with a total of 27 staff.
  • Diagnosed and resolved Vendor issues, reports and records of customer services performed.
  • Ensured timely and effective customer service and sales support.
  • Improved customer service through Help Desk implementation.
  • Create customer service opportunities Leadership Training Create Site Service Manual Assisted in ushering in new print Technology for Boeing(Solimar)
  • Improved customer service and reduced transition time by 50% from 6 weeks to 3 weeks.
  • Implemented Avaya IVR, POM system for our customer service center for our claims dept.

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3. Recovery Procedures

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high Demand
Here's how Recovery Procedures is used in Data Center Manager jobs:
  • Ensured placement of sufficient backup and recovery procedures, prepared summary reports and completed operating procedure documentation.
  • Planned, implemented, tested and continuously monitored Disaster Recovery procedures and processes.
  • Contacted and prescribed current Disaster Recovery Procedures through Analysis, Procedures and Execution.
  • Participated in the formulation of company Disaster Recovery procedures and periodic testing.
  • Developed and maintained the Operational Disaster Recovery procedures.
  • Maintained and tested Disaster and Business Recovery procedures.
  • Develop data security and disaster recovery procedures.
  • Performed routine AS/400 data and application backups and recovery procedures to ensure 100% data integrity.
  • Develop back and recovery procedures for all on site applications.
  • Assisted with the documentation of the Disaster Recovery Procedures.
  • Performed job restart and recovery procedures, including resolving abends, database reloads or unloads.
  • Designed Backup and disaster recovery procedures utilizing Veeam and 3Par replication between two datacenters.

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4. Windows XP

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high Demand

5. Backup

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high Demand
Here's how Backup is used in Data Center Manager jobs:
  • Managed technical resources; including customization of Tape Management processes to ensure core data backup and efficiency.
  • Implemented and managed disaster recovery backup and restore process between primary and backup data centers.
  • Researched, developed and implemented Backup solution for Enterprise Backup & Recovery Conversion project.
  • Created database backups and perform recovery when necessary.
  • Perform Daily Backup Operations to the Appropriate Media, Recovery Tapes Creation, and Media Recycling and sent Off-Site as Necessary.
  • Managed the data processing, communications, data backups and security of the data center infrastructure.
  • Designed Data Center and Backup Data Center for major Stainless Steel Producer in South Alabama.
  • Managed Legato backup Jukebox for over a hundred servers, including 50 remote sites.
  • Exchange 2013 Design and migration from Exchange 2007/2010, administration, backup and restores.
  • Designed the backup system and implemented a new electronic backup storage system.
  • Redesigned the backup system and implemented a new tape rotation.
  • Provide a backup role for the Workplace Services Delivery Leader.
  • Performed routine and requested backups and restores.
  • Improved backup success rate from 89% to a 99.2%.
  • Coordinated and participated in the Middlebury backup systems and Disaster Recovery processes.
  • Managed centralized disaster recovery plan, using Symantec NetBackup (Versions 6.0, 6.5,7.0).
  • Installed, Configured and supported backups utilizing VEEAM for offsite clients.
  • Designed and deployed multi-tenant backup solution using R1Soft CDP.
  • Manage 7/24/365 media team to ensure tape backups, rotation and daily offsite retentions are uninterrupted.
  • Insured all systems were backed up properly using Veritas Netbackup software.

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2 Backup Jobs

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6. Project Management

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high Demand
Here's how Project Management is used in Data Center Manager jobs:
  • Trained and Certified in IBM Project Management methodologies to accompany large technology projects.
  • Performed project management for various data center related projects.
  • Project management of large client implementations.
  • Integrated and used project management methodologies.
  • Lead a team of seven IT personnel and managed the project management portfolio-maintaining servers, data center and telecommunications systems.
  • Project Management of Data Center build outs, Moves, Adds and Changes for trading floors and executive/member offices.
  • Project management principles, schedule creation, cost estimation, excellent communication skills, and implementation plan design.
  • Project Management and estimation of large scale projects which include structured cabling products, CAT6/Fiber and manpower.
  • Project Management oversight including two facility migrations and the redesign of a central patch panel.
  • Provided leadership, support, and project management for the Operator Team and NOC Team.
  • Performed Project Management activities in accordance with PMO and ITIL standards.
  • Led Americas DC Exit sub-program consisting of 5 project management resources.
  • Project management for migrating many newly acquired companies into IT.
  • Utilized Project management skills for new ATM and branch networks.
  • Provided all SDLC project management from initiation through closing.
  • Utilized all project management tools MS project for scheduling.
  • Serve in project management role for multitude of Data.
  • Project Management: Developed initial data center infrastructure Microsoft Project plan for the RTP relocation.
  • Project Management responsibilities include coordinating installs between divisions, preparing and configuring routers, modems and csu's for installs.
  • Project Management included clients such as Fallon, US Bank, Wells Fargo, 3M, Cropland, and Weyerhauser.

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9 Project Management Jobs

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7. Mainframe

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high Demand
Here's how Mainframe is used in Data Center Manager jobs:
  • Led SAP and mainframe outsourced engagements in deployment and maintenance of high availability computing for a global, enterprise-wide environment.
  • Managed the 24/7 Help Desk Mainframe environment for the 1,000 nodes thought the company (local and Continental United States).
  • Managed a twenty-four hour a day, seven day a week mainframe operation with a staff of eight computer operators.
  • Facilitate all new hardware, mainframe software, and major upgrades through HPE's IT Governance and Quality Assurance processes.
  • Managed and maintained mainframe running on IBM z890 Mainframe and IBM 2105 TotalStorage Enterprise Storage Server, running VSE/ Power.
  • Partnered in negotiating a new CMOS mainframe, which reduced costs from $56k to $23k per month.
  • Led as project manager in shutdown of legacy mainframe applications, achieving $2MM in cost savings.
  • Experience with multiple series of IBM mainframes and DASD to Hitachi mainframes, DASD and backups.
  • Define, prepare and manage the Operations department through automation change on open and Mainframe systems.
  • Designed and implemented a successful client server based system alternative for PeopleSoft processing from the mainframe.
  • Orchestrated, designed and implemented the new Front End Processor for the mainframe applications.
  • Managed the East Coast Operation overseeing 35 employees in an IBM Mainframe environment.
  • Managed, developed and maintained Visa/MasterCard Mainframe Bankcard systems in COBOL/CICS/VSAM.
  • Managed & operated a Mainframe Data Center supporting 1500 users.
  • Managed Migration from mainframe to AS/400 based systems.
  • Visited all client datacenter sites and collected Administrative, Network and Mainframe (AS/400), peripheral and workstation device information.
  • Managed the daily operation of a large IBM mainframe data center which included a staff of fifteen support personnel.
  • Designed and implemented an $18 million Solaris and Windows-based client/server network to replace mainframe- and AS/400-based infrastructure.
  • Integrated Solaris servers with MVS- and VSE-based mainframes and Windows servers.
  • Planned, scheduled and assisted conversion from Escon to Ficon cabling of 8+ mainframe systems.

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1 Mainframe Jobs

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8. SAN

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high Demand
Here's how SAN is used in Data Center Manager jobs:
  • Saved the business thousands of dollars by renegotiating support contracts and sometimes eliminating unnecessary support and licensing.
  • Performed the administration and configuration of SAN infrastructure.
  • Provided and complied with all internal and external Auditors requests and reports for the Data Center, Backups and UNIX/SAN environments.
  • Updated and maintain raised floor plan and installation documentation including drawings, specifications, serial number, SAN and network connections.
  • Schedule and install hardware on serves as needed; disc installs/replacements, network/SAN server card (JNI/HBA) installs.
  • Handled server, network and storage area network (SAN) installations and removals for 4,000 machines and towers.
  • Delivered a $500 thousand telecommunications and network infrastructure upgrade saving 20% of yearly voice and data costs.
  • Completed data center relocation project from Sunnyvale to Santa Clara, CA.
  • Planned implementation of SAN storage and enterprise data back-up systems.
  • Migrated Exchange 2000 to 2003 Server clustered SAN environment.
  • Configured isolated enterprise backups to localized network thru SAN switch zoning.
  • Designed a topological view framework for LAN-SAN integrated network for Cisco's FCoE (Fiber Channel over Ethernet) initiative.
  • Managed and configured multiple HP SANs and all FC interconnects as well as all IP networking with security configurations.
  • Specified, ordered, received and installed all servers, SANs, tape libraries and related DC equipment.
  • Created a 12 node VMWare environment using HP servers and EVA SAN disk arrays.
  • Led hardware consolidation efforts using SANs, VmWare, logical partitioning and blade servers.
  • Implemented combination SAN migration and VMware upgrade.
  • Installed and configured Nortel SAN.
  • Designed, installed and configured the current VMware network, integrated Netapp SAN, Legacy applications.
  • Manage and Maintain all aspects of VMware ESX environment to include SAN integrations.

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2 SAN Jobs

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9. Data Centers

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high Demand
Here's how Data Centers is used in Data Center Manager jobs:
  • Integrated acquisition data centers regardless of geographic location.
  • Manage the Architecture and provide strategic oversight to six major North American data centers within Ohio, Texas, and Georgia.
  • Worked as a foreman in the NetScaling team, building and upgrading AMAZON data centers in the northern Virginia area.
  • Coordinated, designed, implemented, and ensured ongoing support for all call centers and co-located data centers globally.
  • Participate in Data Center relocation projects going from Company owned Data Centers to Colo Vendor Data Centers.
  • Planned, designed, and implemented 2 co-location hosting data centers on time and under budget.
  • Installed and configured BMC Patrol and Remedy ARS to monitor both data centers.
  • Created a repeatable design process to scale from1 to 53 engineering data centers.
  • Directed team of engineers in charge of all aspects of data centers.
  • Develop common standards of operation and service levels between data centers.
  • Manage the City's two Data Centers and System/Storage Administrators.
  • Implemented a quarterly Generator/Load test for all Data Centers.
  • Upgrade 6 data centers to Cisco Nexus Network hardware.
  • Manage 20 Virtual Hosts in both Data Centers.
  • Major Projects Completed Strategic Data Center Implementation Project: 1-year project resulted in standardization of support processes at 5 data centers.
  • Planned and managed the virtualization and migration of applications from the legacy data centers to the new data centers.
  • Move data centers while upgrading large complex sysplex environment with GM disaster recovery site in Texas sister site.
  • Lowered the number of access to Data Centers by 40% , preventing likelihood of human errors.
  • Recruited from HCL to manage Nomuras' Wall Street financial trading data centers in the NY/NJ area.
  • Managed KT project, install of Tivoli products into 3 data centers.

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29 Data Centers Jobs

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10. Unix

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high Demand
Here's how Unix is used in Data Center Manager jobs:
  • Developed Disaster Recovery procedures for Oracle UNIX and Storage Area Network infrastructure.
  • Implemented Tier 1 UNIX support group which increased bandwidth for Senior UNIX administration team to focus on IT strategic projects.
  • Streamlined procurement process by selecting standard configuration for WINTEL and Unix server platforms, desktop and laptop devices and software.
  • Managed corporate Data Center staff and remote Distribution Center UNIX based systems and technical staff for a major retailer.
  • Manage technical staff of 27 providing support for NT and UNIX Operating Systems, and Oracle/SQL database systems.
  • Provided strategic planning and management of MVS and Unix platform distributed computing, networking and client services.
  • Assumed responsibility for two data centers as well as all Windows, Unix and Voice Administrators.
  • Managed vendor relationships and financial activity for the Windows, Unix, and Data Center teams.
  • Streamlined testing and documentation processes, creating method utilized for UNIX and Mainframes 4 times annually.
  • Incorporated all MVS, Unix, Windows, and Batch processing alerts into the Command Center.
  • Implemented training programs to increase the knowledge of the MVS, Unix, and Windows technicians.
  • Implemented UNIX and MS server systems, developed programming and infrastructure and installed data center infrastructure.
  • Led team of 25 in providing 24/7 end user support, encompassing over 500 HP/Unix.
  • Programmed Xerox 4090, 4050 and DocuPrint 65 laser printers on a Sun UNIX system.
  • Hired and trained system administrators, for networking, UNIX, and NOC support.
  • Major workforce restructuring from Mainframe to new, UNIX-based enterprise architecture.
  • Manage floor space, electrical and network of 500 plus (NT and UNIX) servers.
  • Moved UNIX, Windows, VMS and Oracle servers as P2P, P2V and V2V.
  • Included 1 AS400, 55 Windows, 11 Unix, and 1000 Desktops.
  • Customized Unix kernel builds to optimize software configurations Managed Peoplesoft application upgrades and installations w/ custom configurations.

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1 Unix Jobs

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11. Computer Operations

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high Demand
Here's how Computer Operations is used in Data Center Manager jobs:
  • Reported to Director of Computer Operations and directly supervised 16 operations staff employees.
  • Managed applications development, computer operations and infrastructure for 2 divisions.
  • Managed entire Data Center including shift supervisors, computer operations,
  • Relocated from Denver to re-engineer and manage Computer Operations.
  • Created on-call system for computer operations and network operations.
  • Lead Technical Support and Computer Operations
  • Presented multiple lectures at the American Federation of Computer Operations Managers (AFCOM) on policy, procedure and best practices.
  • Manage onshore and offshore personal to provide Data Center support Data Center Operations, Print Operations and Computer Operations.
  • Directed the daily and long-range activities of 52 Computer Operations, Technical Support, & Help Desk employees.
  • Managed 2nd shift of computer center consisting of Computer Operations, Data Entry and Printing Departments.
  • Managed Corporate Data Center, which included Help Desk, network, telephony and computer operations.
  • Managed the computer operations and help desk departments that provided the division with 24/7 support.
  • Managed Computer Operations and Technical Help-Desk groups in a large corporate tax processing business.
  • Utilize ITIL framework to increase process discipline in Computer Operations.
  • Direct all Data Center and Computer Operations activities.
  • Facilitated establishment of new Data Center and transfer of mission critical equipment and Computer Operations/Helpdesk staff.
  • Recruited to Provide leadership to the Computer Operations Data and Voice Communications staff supporting the banks computer systems.
  • Managed the sites computer operations and networking for IBM systems.
  • Managed computer operations for a 15,000 square feet data center in a mainframe, midrange and open systems environment.
  • Implemented an automatic tape cataloguing system (Dynam/T) to computer operations, improving production over 50%.

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12. Vmware

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high Demand
Here's how Vmware is used in Data Center Manager jobs:
  • Started initiative toward VMWare enterprise implementation.
  • Improved customer relationship within first three months as Capacity Manager by delivering a clear, informative dashboard on VMware farm utilization.
  • Reduced the number of physical servers in Burlington Office by 30% through the use of VMWare hosting software.
  • Maintain a Virtual Private Data Center (VPDC) powered by VMWare and NetApp Storage.
  • Managed Cisco Network, HP Blade servers and VMware clusters for Proof of Concept projects.
  • Designed, implemented and supported virtual server solutions using VMWare ESX server solutions.
  • Designed, built and maintained two VMware server farms with DRS and HA.
  • Designed and implemented a VMWare VDI Virtual Desktop solution.
  • Trained staff on VMware monitoring and maintenance.
  • Initiated, planned and implemented a virtualized computing environment utilizing blade computing and VMWare HA clustering.
  • Begin server virtualization utilizing VMWare, including High Availability.
  • Support of virtual systems, VMware and Zen Server within the Data Center, to include client's offsite virtual networks.
  • Researched and implemented server virtualization utilizing VMWare/ESX 3.5 to include 20 ESX hosts and over 200 virtual machines.
  • Program Manage numerous work-streams Disaster Recovery Virtualization Relocation Strategy Environment: HP servers, VMware, & HP SAN
  • Introduced VMWare Workspace 1.5 for regularly used applications.
  • Upgrade to vCenter 5.5 5) Attended VMware VCP 5.1 training class.
  • Worked in an insurance and IT multi-platform environment handling projects in a Windows 2008 server, HP-UX, and VMware environment.
  • Provision new servers with VMware ESXi 5.0 via VCenter application.
  • managed day-to-day disaster recovery datacenter operations and network administration of Continuity Centers/GTel Networks main VMWare data center.
  • Performed all Virtualization configurations on UCS utilizing VMware, vSphere and vCenter.

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2 Vmware Jobs

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13. EMC

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high Demand
Here's how EMC is used in Data Center Manager jobs:
  • Supported and maintained Supported and maintained Storage SAN system, EMC CX300, CX3-20, Brocade switches.
  • Installed a DELL EMC CX500 SAN to support the company databases, file services and email.
  • Moved EMC, network and servers beginning 5pm Friday and completing by 8am Monday morning.
  • Acted as a Third level Systems Administrator for Sun, Compaq, and EMC2 equipment.
  • Implemented and supported EMC SAN storage solutions for data and server installations.
  • Upgrade all storage subsystems including EMC SAN.
  • Replace failing hardware on Servers-Netapp-EMC devices.
  • Manage HP/EMC Storage and Backup Hardware/Software.
  • Managed vendor relationships with IBM, EMC, HP, Sun STK.
  • Developed centralized system backups and recovery using EMC Networker (formally Legato) software.
  • Support over 600+ servers including multiple UNIX platforms, Microsoft, Network, TSM, and EMC & Centera Storage.
  • Work with EMC Design engineers on a SRDF data replication solution to meet the Hospira established RTO and RPO objectives.
  • Upgraded all mainframe and disk drive units with state of the art IBM mainframes and EMC disk units.
  • Worked and resolved backup issues, using EMC Symantec Backup Exec 12.5 server client software.
  • Managed 100+ Terabytes of storage from EMC and Rorke Data.
  • Work with Dell, Hp, IBM, EMC script pc's, SUN, and various other systems.
  • Maintained Dell/EMC CX SAN and created new LUNs.
  • Key technologies implemented include HP Servers, EMC VNXe, Cisco Switches & Wireless, and Liebert Power.
  • Commissioned HP Servers and EMC VNXe storage systems in 6 facilities for ESXi 5.5 upgrades.
  • Installed Netapps and EMC equipment (Clariion and DMX) in the AMDC.

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14. Hvac

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high Demand
Here's how Hvac is used in Data Center Manager jobs:
  • Managed critical environment and maintained the HVAC, and electrical/mechanical infrastructure.
  • Coordinated a data center expansion (including Structural Changes and additional Electric, HVAC, LAN and Network elements).
  • Review all data center electrical, HVAC, and lighting, ensuring all corporate and equipment requirements adhered to.
  • Maintained all HVAC systems, on a nightly base, to ensure environment was maintained at an acceptable level.
  • Installed remote monitors for the HVAC, UPS and generators that produce remedy ticketing as per the proper severity.
  • Developed infrastructure upgrades including HVAC, system monitoring tools, UPS installation, systems security and Continuity of Operations.
  • Worked to replace the Data Center HVAC in Knoxville to be dual source, chilled water and DX.
  • Oversee all critical UPS, HVAC, security, and emergency power generation systems for multiple sites.
  • Considered the facilities (HVAC, Power and Carriers) expert for all of Data Center Operations.
  • Controlled contracts for maintenance on UPS, battery, HVAC, FM200, and generator equipment.
  • Work closely with Property Services group on all HVAC, electrical and facility related activity.
  • Managed power, HVAC, and infrastructure monitoring requirements in data centers.
  • Manage Data Center vendors with electrical and HVAC maintenance and concerns.
  • Led construction, electricians, plumbers, HVAC, IT and AV engineers in the $800k build.
  • Managed HVAC and cooling repair/maintenance project that delivered stable datacenter temperature and increased cooling distribution.
  • Participated in HVAC Management Responsible to monitor and report any network or operations security issues.
  • Managed local datacenter physical environment, electrical, cabling, security (physical/logical), fire suppression, and HVAC.
  • Managed physical datacenter to include electrical, cabling, security, fire suppression, and HVAC components.
  • Implemented changes which included security, HVAC and electrical requirements.
  • Audited and assessed current data center facilities (including HVAC, Network, El

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15. Technical Support

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average Demand
Here's how Technical Support is used in Data Center Manager jobs:
  • Provided technical support in database management, display subsystem and projects directly related to the performance of all operations.
  • Provided technical support for local sales representatives and marketing for the Southern California area.
  • Coordinated and performed disaster recovery testing and provided technical support during the testing process.
  • Provided overall management and technical support to all wireless communications for entire enterprise.
  • Performed periodic maintenance, provided end user technical support.
  • Trained and supervised four technical support personnel.
  • Act as technical support lead for Microsoft Windows and Exchange messaging for team members across all geographic location.
  • Partnered with our Technical Support department to move the Pizza Hut Data Center from Wichita to Dallas.
  • Provided user/client technical support, conducted staff training on new hardware, software and systems implementation.
  • Program managed on Cisco's Worldwide Data Center with 24X7 technical support.
  • Provide technical support of the resources supporting SBC's computing environment.
  • Supervised and trained 12 technical support personnel and increased employee retention.
  • Provide field services technical support for 2nd level support issues.
  • Coordinated all maintenance with technical support teams and facilities.
  • Provide technical support in all problem situations.
  • Worked with business development and data center engineering on the acquisition of additional colocation and leased spaces by providing technical support.
  • Managed critical operation of data center and provide technical support to ensure no major downtimes that will affect clients and stakeholders.
  • Provide technical support for AT&T Voicemail Operations on a 24/7 basis.
  • Recruited top notch technical support team in tight labor market.
  • Provided technical support for concurrent implementations of Epicor, CMSOpen, and Lawson.

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16. Windows New Technologies

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average Demand

17. Linux

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average Demand
Here's how Linux is used in Data Center Manager jobs:
  • Designed and implemented backup/recovery systems for Windows and Linux servers.
  • Manage floor space, electrical and network of 600 plus (Windows, Unix and Linux) servers and desktops.
  • Managed the initiation, assignment and follow up of problem management tickets for both Windows & Linux servers.
  • Ensured, evaluated and implemented backup solutions for enterprise backup for UNIX, Windows and Linux environments.
  • Supported and installed UNIX servers and migrated them to Linux (Red Hat) Environment.
  • Install, upgrade and maintain applications, networking, Windows and Linux Servers.
  • Implemented a Linux Thin Client base NOC desktop system centralizing all support operations.
  • Replaced legacy systems with open source systems running on Linux and VM-Ware.
  • Developed Open Systems Linux Standards for MPS Group Enterprise Server Environment.
  • Created and managed a Linux partition on both systems.
  • Manage and monitor various Microsoft and Linux servers.
  • Develop corporate Cisco to Linux VLAN strategy.
  • Designed and lead migration from the Tru64 UNIX legacy Networker environment to Linux on Intel and LTO5 tape library in SAN.
  • Manage Windows Server OS, Linux/Unix, Citrix, Cisco UCS, Multiple Backup platforms and Storage platforms.
  • Project and Operations Coordinator across multi-platform environment: Windows /UNIX / LINUX/Mainframe/AS400/VAX and Control-M batch.
  • Diagnosed and resolved network issues on HP-UX, Linux and Solaris platforms.
  • Saved a large amount of monies using Linux and Nagios.
  • Build Redhat 7.3 Linux web servers and Windows web servers.
  • File system maintenance on H4P-UX, Linux and Solaris.
  • Migrate Oracle from HP-UX to Linux/VMware to virtualize this environment for better efficienc and fault tolerance.

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10 Linux Jobs

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18. Active Directory

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average Demand
Here's how Active Directory is used in Data Center Manager jobs:
  • Implemented Active Directory policies and application integration with LDAP.
  • Maintained complete Active Directory Infrastructure including Group Policy.
  • Manage Security groups through windows active directory for Marine Aircraft Group 31 HQ and 7 subordinate squadrons totaling over 1000 users.
  • Configured and administered DNS and Active Directory; created and maintained user accounts and group policies in Active Directory.
  • Administer and mentor staffs in the daily administration of Windows Active Directory for internal network with approximately 250 users.
  • Designed and Implemented Active Directory Infrastructure (FSMO) for the Americas from Santiago Chile to Vancouver Canada.
  • Played key role in defining centralized authentication services using Active Directory, Radius, TACACS+/ACS, and RSA/SecurID.
  • Network infrastructure and administration: Windows 2000 Server and Windows 2003 systems that utilized Active Directory.
  • Advise, mentor and direct data center team Set policy and administer Active Directory environment.
  • Certified Folder Display - Network Systems migration from NT4 to Windows 2003 running Active Directory.
  • Managed the migration from an NT domain to a new Microsoft Active Directory.
  • Migrated Active Directory 2000 to AD 2003 version.
  • Manage Active Directory and DNS network.
  • Support and Administration for 1000 users Distributed over 400 plus servers running Windows 2000, 2003 and Novell and Active Directory.
  • Lead a team of 11 engineers in the design and deployment of a Windows 2008 Active directory migration.
  • Build test servers for Active Directory and Netware 6.5 environments for test Forest and Trees.
  • Network systems migration from Novell to Windows 2000 running Active Directory.

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2 Active Directory Jobs

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19. Itil

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average Demand
Here's how Itil is used in Data Center Manager jobs:
  • Introduced ITIL processes and process development/improvement using ITIL framework.
  • Aligned support with systems through ITIL process implementation and established a single point of contact for all Data Center activities.
  • Use of ITIL methodologies to establish the needed functions in Request center that would allow an efficient process and procedure.
  • Developed processes and procedures for Standard, Non-Standard (ITIL Basic & Standard), Standard-Lite and Urgent Changes.
  • Refined operational policy and procedure to be consistent with ITIL methodology to meet SAS70 Type 2 audit criteria.
  • Certified in processes of Six Sigma, along with ISO9000, and then transitioned to ITIL process structure.
  • Implemented and managed ITIL organized Incident, Problem, Change, Asset and Release Management.
  • Championed and drove Incident, Problem, Change, and Asset Management ITIL processes.
  • Utilized Information Technology Infrastructure Library (ITIL) processes for flow and problem resolution.
  • Managed escalations paths for major incidents through resolution as per ITIL best practices.
  • Analyzed, documented and implemented operational processes based on ITIL best practices.
  • Conducted ITIL / IT Service Management (ITSM) process review.
  • Direct and oversee ITIL compliant change control for network.
  • Support all aspects of project life cycle through ITIL.
  • Implemented best practices adhering to and following ITIL standards.
  • Implemented standard ITIL processes across IT Operations.
  • Headed nationwide helpdesk, including updating software and implementing ticket handling processes and procedures using the ITIL service desk model.
  • Introduced global standardization of ITIL processes across all primary Data Centers yielding a 32% improvement in system uptime performance.
  • Leveraged IT service and support best practices and process frameworks such as ITIL to drive continual process improvements.
  • Managed the end to end ITIL Change Management process for the Chicago Data Center (CDC).

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20. Production Control

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Here's how Production Control is used in Data Center Manager jobs:
  • Worked with other departments to establish production control procedures and guidelines based on problems encountered during nightly processing.
  • Provided leadership for Operations including Computer Operators, Production Control and Network.
  • Directed all aspects of the firm's operations - Mainframe Console operations, Production Control, Open/Distributed systems and Network operations.
  • Managed Disaster Recovery, Computer Operations, Production Control, Automation Group, Data Center Facilities, and UPS Systems.
  • Team leader for project to equip senior Production Control staff with home office terminals and telephones.
  • Managed Data Center Operations staff of shift supervisors and 20+ computer operators and Production Control Analysts.
  • Supervised staff of 14, to include 9 Operators and 5 Production Control employees.
  • Supervised production control staff of 19 (some local and some remote).
  • Budgeted annual projections for the Data Center and Production Control.
  • Managed the operations, networking, and production control group.
  • Supported change control and Production Control.
  • Managed data center facilities, Production Control, application SLAs, Change, Problem, and Asset Management processes.

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21. Uptime

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Here's how Uptime is used in Data Center Manager jobs:
  • Enhanced system uptime 200% by developing and implementing an organization-wide change in management processes and application.
  • Designed secondary North American data center to serve as a hot-site to support CIO's 99.999% infrastructure uptime initiative.
  • Maintained a 100% uptime status for 1 year of beta testing ultimately proving that the product was solid.
  • Increased uptime in Fannie Mae's minicomputer environment from < 65% to levels in excess of 99%
  • Researched and analyzed information to determine the value of new data center acquisitions and ranked according to uptime.
  • Maintained the highest levels of equipment and system uptime by streamlining Remedy ticket and Change Control practices.
  • Direct a high-performing team of professionals charged with ensuring the 24/7 uptime of the PepsiCo Data Center.
  • Maintained 100% uptime SLA capability through teamwork, knowledge, maintenance and consistent training.
  • Maintained a 99.89% uptime in data center operations consistently over last 9 years.
  • Managed power, cooling, and space to ensure 100% uptime 7/24.
  • Managed the Dual Cord Upgrade ensuring critical equipment uptime during power incidents.
  • Developed SLA uptime metrics and server tiers to support the business requirements.
  • Provide consistent operations, and maintenance programs to ensure business uptime.
  • Monitor and report on network and server uptime.
  • Maintained 99.9%+ uptime throughout systems.
  • Stabilized uptime and processing times.
  • Achieved 100.0% uptime over 5 years.
  • Ensured 100% uptime 24/7.
  • Key Accomplishments: Maintained 99.999% uptime for data center with outages for three years.
  • Maintained both facilities uptime commitments for customer s Cloud based applications.

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11 Uptime Jobs

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22. Setup

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Here's how Setup is used in Data Center Manager jobs:
  • Identified and implemented the necessary actions for completion of direct mail marketing projects within the data center which included procedural setup.
  • Configure, purchase and setup up of all equipment for Chicago, remote offices, and client sites.
  • Reduced workstation setup time by 60% by developing a disk cloning procedure for streamlining OS system implementation.
  • Supported multiple enterprise scale software deployments, including server setup, and software deployment.
  • Created and setup the Help Desk and trained the staff using Peregrine software.
  • Perform setup and maintenance of servers and peripheral equipment.
  • Used the setup for field demonstrations by sales/field.
  • Installed and setup Blue Coat Proxy servers.
  • Supervised crew and setup production.
  • Assisted CIO and CSO to setup Operation Security policies and Disaster Recovery Plans.
  • Work within a team to setup a DR site.
  • Have setup and manage Endpoint Protection Management systems.
  • Managed Telecom Avaya system setup desktop installs for CSR's, Reporting system.
  • Developed a strategic sales operation strategy by un-bundling Free setup Professional Services each sale.
  • Resolved issues with DONHAMs server setup utilizing VMWare ESXi/vSphere and VMWare View.

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23. SQL

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Here's how SQL is used in Data Center Manager jobs:
  • Implemented/supported high availability solutions with SQL Server including Clustering/Replication/Log Shipping.
  • Designed and built out all the SQL Clusters for the Data Centers for all supported applications for the company.
  • Installed SQL Server 7 and IIS 4 and IIS 5 and other Microsoft applications hosted on the servers.
  • Created DTS/SSIS packages, SQL Agent jobs, Maintenance Plans, and SQL Reporting Services.
  • Configured Microsoft 2003 (Exchange & SQL) clusters.
  • Added clustering to the Asterisk and MySQL environments.
  • Experience SQL script writing and SQL database management.
  • Configured SQL Server 2005/2008 R2 Enterprise.
  • Managed vendor relation for maintaining Windows NT 3.51 and SQL Server 6.5 on Compaq Proliant servers.
  • Supported databases (Oracle, SQL Server and Informix) and applications for online banking applications.
  • Worked with Database Engine Tuning Advisor (DTA) and SQL Server Surface Area Configuration Manager.
  • Administered production , stage and development SQL Server, reporting, data warehousing and ETL environment
  • Maintain SQL, Oracle, Sybase, and DB2 database integrity.
  • Used SQL Profiler to debug deadlocks and other database inefficiencies.

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1 SQL Jobs

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24. Vendor Management

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average Demand
Here's how Vendor Management is used in Data Center Manager jobs:
  • Position requires frequent Senior Management reporting and interaction, Customer Account Management and Vendor Management.
  • Provided leadership, direction and performance of the outsourced/vendor management data center team.
  • Provided low level vendor management and assisted in vendor selections.
  • Led vendor management efforts for external services and purchasing.

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4 Vendor Management Jobs

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25. Direct Reports

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Here's how Direct Reports is used in Data Center Manager jobs:
  • Hired as Manager of Platform support staff (18 Direct Reports), and technical liaison to the business user community.
  • Managed fifteen direct reports to include two network engineers, one supervisor, one facilities specialist, and eleven technicians.
  • Managed 6 direct reports in a NOC environment including coaching, hiring, reviews, training and cross-training.
  • Report to Director of Technology Services and manage (2) direct reports, total staff of 12.
  • Manage the Data Center team and NOC team with 23 direct reports in 24X7 environments.
  • Managed up to 12 direct reports using a mentoring, career focused style of management.
  • Manage 4 direct reports and an Operations Manager with 5 direct reports.
  • Managed a staff of 30 direct reports in varying positions throughout career.
  • Managed a team of 50+consisting of direct reports and contract staff.
  • Managed a staff of 24 professionals this included 9 direct reports.
  • Managed 8 direct reports, 10 reports through other managers.
  • Managed 45 direct reports to include all HR Responsibility.
  • Managed 8 direct reports and 75 indirect reports.
  • Oversee all company-wide operations that include 17 direct reports, an IT Manager, Data Center Staff, and Development Staff.
  • Managed 5 direct reports, including Oracle DBA's, PeopleSoft Admin & Security, IT staff desktop/peripheral maintenance.
  • Managed daily IT and helpdesk issues including direct reports.
  • Managed 4 direct reports on the IT team.

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26. Vendor Relations

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Here's how Vendor Relations is used in Data Center Manager jobs:
  • Developed and managed vendor relationships to drive continual process improvements.
  • Excelled at vendor relations; Layer-1 architecture; risk analysis; cross-group project management; organization; forecasting.
  • Coordinated all vendor relations which included IBM, HP, Dell, EMC, Cisco, and Sun.
  • Maintain vendor relationships with an emphasis of keeping up to date with their latest offerings.
  • Manage IT vendor relationships for IT and Facility Hardware within the data center.
  • Negotiated all contracts and managed all vendor relationships for AT&T IT.
  • Manage department budgets, procurement, purchasing, and vendor relationships.
  • Managed vendor relationships for all third party suppliers and facilities.
  • Negotiated and managed vendor relationships, contracts and work.
  • Maintain Vendor relationships, Bids, Quotes, RFP's.
  • Increased productivity through implementation of life cycle management planning Improved vendor relationships by developing good communications.
  • Manage vendor relationships and contracts with facilities management outsourcer and computer vendors.
  • Complete responsibility for vendor relationships Work with all vendors to address and monitor all product issues.
  • Managed $15 million data center budget and financials as well as vendor relationships.
  • Maintain multiple technology OEM vendor relationships to ensure Netsync customers receive leading-edge and reliablesolutions while minimizing our customers' operational risks.
  • Managed vendor relationships between SUN and AT&T, Cushman & Wakefield for networks, facilities.

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27. Security Personnel

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Here's how Security Personnel is used in Data Center Manager jobs:
  • Supported and developed security standards and best practices focusing on physical security, system security, and security personnel training.
  • Maintain all records provided by security personnel for audit purposes.

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28. SOX

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Here's how SOX is used in Data Center Manager jobs:
  • Managed production control, job scheduling, PCI and SOX regulated processes, hardware technology and equipment installs and upgrades.
  • Managed SOX Compliance, Auditing and Reporting for Data Center Operations including the implementation of SOX auditing and Compliance Software.
  • Ensured compliance in all SOX and SAS 70 requirements throughout the data center in a global company.
  • Handled all compliance-related activities for IT department, such as SOX, PCI, and HIPAA requirements.
  • Led OC48+ Smart Ring installation and design, formulated D/R, B/C, SOX & HIPAA remediation.
  • Led team's SOX audits in the management of policies and procedures for governance and compliance.
  • Facilitate the organization and implementation of annual Sarbanes-Oxley (SOX) audit by outside auditors.
  • Maintain SOX standards and meet regularly with internal and external SOX auditors.
  • Participate in Quarterly Internal and annual External SOX audits.
  • Managed the compliance requirements for both SOX and PCI.
  • Implemented six key SOX controls identified in the audit.
  • Led team's SOX management and compliance initiatives.
  • Support Internal Audit, SOX controls and policies.
  • Coordinated SOX compliance project tasks and audit process.
  • Handled SAS 70, SOX, and other internal audits.
  • Experience with SOX/ JSOX/ PCI/ Visa compliance.
  • Manage Physical Access for the Naperville and Murray Hill (New Jersey) Data Centers, adhering to SOX Controls.
  • Established SOX-404 compliance processes and procedures for the IT Infrastructure Department.
  • Managed compliance audits for Sarbanes Oxley (SOX) and ISO 9001 as part of standard operating procedures.
  • Created Sarbanes Oxley controls for the operations area so that we were SOX compliant.

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29. Service Level Agreements

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Here's how Service Level Agreements is used in Data Center Manager jobs:
  • Created service level agreements and charge-back systems that met company business requirements and allocated costs appropriately.
  • Negotiate and maintain service level agreements related to computer facility operations customers.
  • Coordinated Service Level Agreements and Memorandums of Agreements for related services.
  • Developed monitoring and help desk methodology including Service Level Agreements.
  • Managed service level agreements with data center service providers.
  • Developed, implemented and monitored service level agreements with staff and eBay, ensuring compliance and quick resolution of specific issues.
  • Prepared reports and made presentations, to management, on compliance with performance indicators and other Service Level Agreements.
  • Created all data center related documents, including statements of work, sign-off documents, and service level agreements.
  • Focused on the timely completion of all batch processing, ensuring that User Service Level Agreements were met.
  • Manage operation and service level agreements between organizations with in the corporation, vendors and contractors.
  • Support customers on a 24 x 7 basis and work to meet Service Level Agreements.
  • Provided support and guidance in the development of the newly established Service Level Agreements.
  • Assure adherence to departmental service level agreements, policy, and standard operating procedures.
  • Provided hardware installs and worked with vendors via Service Level Agreements.
  • Managed all Service Level Agreements with both Vendors and customers.
  • Collaborated with landlord to meet service level agreements.
  • Maintained service availability per target service level agreements Maintained ownership of incidents through the life cycle.
  • Direct deliverables of Statement of Work, Service Level Agreements, and contractual obligations.
  • Enforce service level agreements and demand competency from my staff and venders alike.

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4 Service Level Agreements Jobs

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30. Daily Operations

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low Demand
Here's how Daily Operations is used in Data Center Manager jobs:
  • Provided day-to-day management and support to a team responsible for daily operations of the collocation facility.
  • Provided technical expertise for complex operational related issues and maintained the stability of daily operations.
  • Managed daily operations activities undertaken by Site Services staff.
  • Tasked with running the daily operations of the data center in the absence of the Manager of Operations.
  • Helped manage the daily operations at the facility as part of the Centers' management team.
  • Directed daily operations of the primary and secondary Data Center for an IBM global Client.
  • Managed the daily operations of the Data Center and infrastructure for the United States Mint.
  • Managed daily operations and provided support for word processors and back office bank functions.
  • Coordinate the daily operations of technical teams engaged in the delivery of network services.
  • Continue to work with the daily operations with the Fort Mill Data Center.
  • Manage daily operations of the Data Center and Production Control Group.
  • Managed daily operations of administrative systems (WANG VS).
  • Supervised daily operations of $20 million budget data center.
  • Managed daily operations of all Data Center platforms.
  • Orchestrated its daily operations and special projects.
  • Managed Data Center Facilities, physical security, daily operations, installs, de-installs and tours.
  • Mnaged daily operations of multi-Million dollar data center.

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31. Capacity Planning

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low Demand
Here's how Capacity Planning is used in Data Center Manager jobs:
  • Spearheaded capacity planning, process improvements, best practices adherence, preventative maintenance, SOX/PCI/SSAE16 compliance/controls, and asset/incident management.
  • Collaborated with executive leadership on capacity planning and facility retrofits (power generation and cooling retrofits).
  • Work with capacity planning to identify opportunities for both consolidation and right sized server resources.
  • Developed various business Requirements documentation including; disaster recovery and capacity planning.
  • Maintain client relationship with internal/external customer innovations and capacity planning.
  • Manage configuration management, capacity planning and floor space planning.
  • Instituted equipment processing evaluations and capacity planning processes.
  • Implemented cutting-edge Infrastructure systems and Capacity Planning.
  • Mirrored Protection and capacity planning.
  • Played a significant role in reducing SIC expenses by placement of excess hardware, maintenance contract negotiation and capacity planning.
  • Exercised accountability for all facets of power management, capacity planning, building security, and fire protection.
  • Provided performance reporting and capacity planning strategies using Best 1 for Windows and IBM AS/400 tuning tools.
  • Develop and implement annual business plan, disaster recovery plans, operational budget, and capacity planning.
  • Created a capacity planning and forecast model, ran simulations in the IBM testing labs.
  • Assist with development on long-term strategy and capacity planning for future Data Center growth.
  • Performed datacenter recovery capacity planning with key IT technology groups in support of specific business units.
  • Established and analyzed capacity planning KPIs and produced executive 'dashboard' reports depicting view of performance.
  • Determine call center operational strategies by conducting needs assessments, performance reviews, and capacity planning.

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9 Capacity Planning Jobs

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32. Cloud

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low Demand
Here's how Cloud is used in Data Center Manager jobs:
  • Install framework for Private Cloud Computing utilizing Cisco Technology.
  • Cloud hosting architectures and integration.
  • Implement forecasting, SDLC, automated deployment, DR, system templates, security, and cloud architecture and operations.
  • Deploy new data center management, network, load-balancing, cloud systems, SAN, DR and business continuity systems.
  • Provided keen management for three cloud computing environment such as Microsoft Azure, Amazon, and CBTS VDC.
  • Direct and coordinate all facets of Data Center transformation to a Cloud-based architecture within Dell Managed Services.
  • Designed and managed delivery of core AWS data centers to expand company cloud services to firms.
  • Managed Vendors supporting Cloud Infrastructures equipment, Cloud Security, IaaS, SaaS and other activities.
  • Led a project that successfully introduced cloud based printing in the enterprise.
  • Led the delivery of Cisco's first private cloud customer engagement.
  • Deploy the first UCS (Unified Computing System) private cloud.
  • Worked with emerging Cloud based solutions to engineer a next level high availability infrastructer.
  • Prime responsibility to upkeep facilities and maximize runtime for the AWS cloud infrastructure in California.
  • PROJECT MANAGED the Cloud Roadmap development and strategy.
  • Contributed to Global Data Center Strategy including service integration with Colocations and Cloud services for internal and client facing needs.
  • Managed channel strategy and enablement for module of Tier 1 datacenter operators and cloud services providers.
  • Managed EMC SAN and Dell virtualizationhardware with VMWare as enterprise cloud infrastructure.
  • Designed VMware vCloud initiative to deliver a cloud solution with reliability and advanced technology of VMware.

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19 Cloud Jobs

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33. PDU

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low Demand
Here's how PDU is used in Data Center Manager jobs:
  • Maintained PDU Panel schedules for installation of new power cables and removal of existing power cables for decommissioned computer racks.
  • Reduced outages by working with electrical engineers to redistribute load on PDU's.
  • Created PDU Database to store information for more than 4200 electrical circuits.
  • Directed a 5,000 sq ft expansion including installation of CRACs, PDU/UPS, network cabling, and racks.
  • Installed new electrical system including new UPS and PDUs.
  • Supported Data Center maintenance evolutions for shutting down and starting up PDUs as established by maintenance schedules and procedures.
  • Implemened InfrastrucXure Manager (PDU monitoring) as well as installation of a 40KW Symmetra UPS/PDU.

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34. Citrix

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low Demand
Here's how Citrix is used in Data Center Manager jobs:
  • Manage WAN traffic and related maintenance, application maintenance, database administration, Citrix environments and network security and disaster recovery.
  • Experience with conversions from Exchange 5.5 to Exchange 2000, Citrix MetaFrame, Windows Terminal Services, and Hummingbird Exceed X-Windows.
  • Coordinated the consolidation and upgrade of the Citrix environment, including both internal and external facing services.
  • Project managed internal IT projects like an 80 server Citrix farm - Set up network security.
  • Managed a data center supporting 250+ users in a Windows Server and Citrix MetaFrame environment.
  • Administered, monitored, and troubleshot Windows and Citrix Servers.
  • Administer 800 users Citrix Farm including application publishing and new Citrix implementations.
  • Upgraded Citrix farm to Presentation server 4.0. o Replaced company Cisco PIX 520 firewall with Cisco ASA 5520 with IPS modules.
  • Installed 40 Citrix Metaframe 3 and 4 servers.
  • Key Achievements: Implemented Multi Factor Authentication method for Citrix users using SafeNet SafeWord 2008.

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35. Internet

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low Demand
Here's how Internet is used in Data Center Manager jobs:
  • Developed and managed strong relationships with Internet Service Providers and Internet 2 community.
  • Slashed the cost of services by 40 percent by eliminating high cost network option with low cost internet service provider.
  • Managed Cisco ASA for lab and worked with AT&T and GM for internet and Firewall changes.
  • Improved a sales rate of 14 Internet customers to 40 with only 6 months on the job.
  • Returned to my former job waiting for next opportunity that arose in the Internet industry.
  • Install, administer, and monitor DS3 Internet connection.
  • Develop and coordinate project plans for Adelphia High Speed Internet (HSI) team.
  • Call center manager -General IT consultant -Internet security expert -Lots of experience in large scale project managemet

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1 Internet Jobs

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36. Information Technology

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low Demand
Here's how Information Technology is used in Data Center Manager jobs:
  • Experience with supporting operation centers, Information Technology Network, and communications systems and developing required contingency plans and procedures.
  • Experience with supporting a 24x7 operations center and manage crisis management teams Information Technology and communication requirements.
  • Streamlined Information Technology department by separating support tasks, creating new leadership positions and implementing best practices.
  • Conduct interviews for open positions throughout the Information Technology Support Services Department.
  • Developed and implemented department security and information technology plans and procedures.
  • Coordinate large-scale, cutting-edge information technology projects.
  • Managed the development, deployment, monitoring, maintenance, upgrade, and support of all information technology systems.
  • Performed business requirements analysis and identified and evaluated viable information technology solutions to that satisfied requirements.

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1 Information Technology Jobs

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37. OS

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low Demand
Here's how OS is used in Data Center Manager jobs:
  • Fulfilled dual position supervising all data center operations while leading large-scale projects internally and with key clients.
  • Implemented KB repository, documented and updated process/procedure for IT Professionals.
  • Provided applications and operations support related to host operating systems.
  • Managed data center consolidation projects resulting in annual cost savings of $3 million while maintaining service levels and customer satisfaction.
  • Determined the optimal mix and sequencing of proposed projects to best achieve the organization's overall goals and allocate appropriate resources.
  • Reviewed configurations of OS and software packages installed, performed quality control checks, identified and documented emergent issues.
  • Closed several $1 Million dollars plus deals with yearly recurring revenue of $900,000 and above.
  • Contracted to American Red Cross in Falls Church, Virginia via outsourcing agreement between ARC and CSC.
  • Identified, managed, and grew alliances with most strategic Cloud Service Providers in the Southwest.
  • Led the Data Center component for the initial outsourcing agreement with Boston Scientific Corporation.
  • Followed up to ensure fix was applied and close out the problem ticket.
  • Worked with the business to choose an ASPECT 300R Call Center.
  • Supervised 32 employees across 4 work groups.
  • Post meeting notes, how to documents.
  • Led a cross functional team to prioritize projects and programs based on insourcing and outsourcing model.
  • Managed the personal computer environment, replaced Novell servers with Microsoft based servers and desktop.
  • Work in conjuction with hospital plant services to ensure efficient services were provided.
  • Company closed due to bankruptcy.)
  • Worked with the server team to virtualize as much windows servers as possible to save the company money.
  • Worked on HP Enclosures, Blade servers and stand alone servers.

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10 OS Jobs

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38. DNS

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low Demand
Here's how DNS is used in Data Center Manager jobs:
  • Created and maintained a robust and efficient DNS Cluster with a simple to use admin interface.
  • Maintained both internal and external DNS servers.
  • Installed and maintained email, web, DNS, and IA Dell Power Edge servers.
  • Configured DHCP, DNS and WINS services.
  • Design the internal and external dns structure to accommodate the new security model.
  • Managed web, email, ldap, dns, DCE, database, and PKI servers to ensure 24x7 availability.

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39. IP

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low Demand
Here's how IP is used in Data Center Manager jobs:
  • Request and processing service agreements and proposals, establishing methods of procedure, scheduling maintenance windows, ensuring quality workmanship.
  • Coordinated with multiple contractors to meet security driven deadlines, preventing availability outage and damage to building.
  • Coordinate with multiple sites and departments on investigator initiated projects.
  • Participated in developing Operations Strategic Direction for the corporation.
  • Maintain and install Video Head-end systems and equipment to support U-Verse audio/video, broadband, telephony, power and supporting services.
  • Interfaced with all data center contractors and equipment providers; assured power, cooling and networking assets were properly coordinated.
  • Lead staff analysts in managing a 24/7 operation dealing with computer equipment, related peripherals, and software issues.
  • Install and cable of equipment and provide assistance in Test and Turn-up of devices.
  • Performed AS400 system backups, IPL system and confirm connectivity after IPL.
  • Managed 500 SIP peers with varying phones and gateways.
  • Installed and configured equipment and maintained the data center.
  • Created an IP printing network and migrated from SNA.
  • Receive daily shipments of servers and network equipment.
  • Train new personnel on computer equipment and printers.
  • Evaluate and recommend purchase of capital equipment.
  • Provided training to co-workers and training/presentations to V.P's and group of 60+ participants, in a conference room environment.
  • Performed lift and shift of data center in multiplatform geographical locations.
  • Manage IP subnets and IP allocation per clients.
  • Managed hosting at multiple colocation data center hot sites in mixed multi-platform environments.
  • Project lead reasonable for Virtualizing Misys and Allscripts, two mission critical, client facing electronic medical records applications.

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5 IP Jobs

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40. SLA

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low Demand
Here's how SLA is used in Data Center Manager jobs:
  • Led the project team in determining client requirements and translating requirements into operational plans.
  • Centralized all storage eliminating islands of storage and greatly improving efficient storage utilization.
  • Managed a staff of four and planning for staffing increases to meet the systems SLA's and current project workload.
  • Implemented SLA standards to ensure optimal performance from vendors relating to mission-critical functions; implemented a new 24x7x365 coverage schedule.
  • Ensured that all remedy and STARS tickets were in compliance and met SLA in accordance with Scope of Services/SOP.
  • Developed SLA standards to ensure vendor compliance with the organization's world-class standards governing quality and reliability.
  • Developed STSM Service Catalog (and associated SLA's) based on site designation.
  • Ensured all SLA's were exceeded by creating reports that emphasized performance and results.
  • Maintain Service Level Agreements (SLA) with all internal and external customers.
  • Instituted PMO and slashed downtime from 2 hours/month to zero through ESX implementation.
  • Collected and analyzed data against mutually agreed SLA and trends.
  • Negotiated data center SLA and downtime for all sites.
  • Deployed enterprise monitoring with Nagios and Cacti for SLA tracking and alerting via Email and SMS messages for all IT services.
  • Implemented Automatic Call Distribution system in Help Desk to improve efficiency and provide data metrics for newly established SLAs.
  • Managed Compliance Division for up to 50 states, along with Puerto Rico and Virgin Islands.
  • Ensured critical jobstreams and milestones met their targeted SLA's.
  • Work with PMs to streamline stakeholder SLAs.
  • Eradicated all attrition and surpassed all SLAs.
  • Manage a team of logistics associates, coordinate the daily workflow per SLAs and the customer needs.
  • Manage relations with engineering departments and business partners to meet OLAs and SLAs.

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41. AIX

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low Demand
Here's how AIX is used in Data Center Manager jobs:
  • Functioned as a RS/6000 System Administrator in handling AIX software upgrades and SSA disk storage additions for an Oracle/PeopleSoft environment.
  • Perform installation, configuring, and monitoring of Oracles Real Application Clusters (RAC) on the AIX environment.
  • Installed AIX operating systems and patches to support legacy applications IBM purchased with Early, Cloud and Company.
  • Migrated Oracle databases from TRU64 to AIX RAC and non-RAC databases.
  • Upgraded AIX OS from 4.3.3 to 5.2.6.
  • Configured, maintained, and monitored IBM AIX, PowerHA/HACMP and Linux servers for more than hundred servers inside Main site.
  • Established corporate operational competency for 24X365 support of global multinational applications residing on Unix AIX, ISeries/AS400 and NT4/Win2000 platforms.

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42. Problem Management

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low Demand
Here's how Problem Management is used in Data Center Manager jobs:
  • Recommend escalation of incidents/trends to Problem Management for prompt evaluation and resolution of Enterprise impacting events.
  • Served as senior escalation point for Incident/Problem management process on behalf of executive leadership.
  • Implemented an ITIL Problem Management process that increased reliability of systems.
  • Managed Incident/problem resolution though the ITIL incident/problem management process.
  • Utilized Remedy application in management of change control, incident management, and problem management ITIL processes.
  • Reduced daily issues 30% by following ITIL best practices for Incident, Change and Problem Management.
  • Implemented a centralized help desk operations solution, incident and problem management system, knowledge base.
  • Managed staff of over 20+ Technical Personnel in their performance of all Problem Management activities.
  • Managed BCP/DR activities, Change Control, and Problem Management activities.
  • Handled all policies, leases service levels agreements and problem management.
  • Headed a team to implement comprehensive change and problem management systems.

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43. Network Operations

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low Demand
Here's how Network Operations is used in Data Center Manager jobs:
  • Direct Data Center and Network Operations staff in their specific day to day functions.
  • Hire, supervise, train and evaluate Network Operations and Enterprise Support Center personnel.
  • Managed a 24/7 Network Operations Center to support LT customer servers.
  • Oversee integration of all new clients into network operations center.
  • Job Title Manager Network Operations First Union * Managed 24x7 Network Operations Management team.
  • Managed budget and operations for multi-site mainframe and network operations Developed Data Center Section disaster recovery program with SunGard Corporation
  • Managed the computer/network operations for Southbank N.A & First Union Bank, N.A.

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44. Fire Suppression

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low Demand
Here's how Fire Suppression is used in Data Center Manager jobs:
  • Orchestrated projects related to CRAC, UPS, generator, and fire suppression systems as well as enterprise-wide backups and restorations.
  • Maintain inspections and permits for boiler, elevators, fire suppression, electrical, diesel tanks, and pressure vessels.
  • Analyze environmental requirements and provide data center design including power, cooling, fire suppression and structured cabling.
  • Planned and implemented new Argonite Fire Suppression System in Corporate Data Center per business continuity guidelines.
  • Extended an existing Marihoff Dry Fog fire suppression system; retiring a dated pre-action dry pipe system.

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45. Sharepoint

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low Demand
Here's how Sharepoint is used in Data Center Manager jobs:
  • Utilized SharePoint to implement standardized documentation and problem resolution system to better track, manage and identify solutions.
  • Served as the overall Security Control Officer for LDAP Email, SharePoint Document Repository and CRM/JIRA Help Desk Tracking Systems.
  • Maintain the classified Data Center portal before and after migration from SharePoint 2007 to 2010.
  • Create, maintain, and update data center management documentation and SharePoint site.
  • Create and maintain the unclassified Data Center portal through SharePoint 2007.
  • Designed, developed, and implemented a SharePoint 2010 environment.
  • Maintained diagrams, spreadsheets, and documentation on SharePoint.
  • Utilized Microsoft Project Server, SharePoint, MS-Office
  • Maintain SharePoint site for the team.
  • Designed and implemented a Microsoft Sharepoint solution.
  • Worked with SharePoint, SCCM, WSUS, Nexpose, ChangeGear.
  • Introduced a change management system using Jira and Sharepoint
  • Exchange email, SharePoint, Open Pages, Office Communicator, Demantra, Hyperion and Cetova).
  • Acted as the subject matter expert for Active directory, exchange, VMware vSphere and Sharepoint.

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46. Recovery Plan

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low Demand
Here's how Recovery Plan is used in Data Center Manager jobs:
  • Designed and maintained sections Data Center disaster recovery plans that included operating systems, application systems, and network.
  • Managed all data centers for corporation and responsible for disaster recovery planning and testing.
  • Developed strategic disaster recovery plan and performed bi-yearly full hot-site tests.
  • Developed, implemented and tested department disaster recovery plans.
  • Implemented security and disaster recovery plans.
  • Assisted in disaster recovery planning and execution, allowing for faster and more organized response to major outages.
  • Assisted in the development and test implementation of a Disaster Recovery Plan for the corporations Data Center.
  • Developed and implemented Disaster Recovery Plan with 24x7x365 for on-call schedules and orders.
  • Project manager in the development and implementation of the MIS Disaster Recovery Plan.
  • Developed, maintained, and managed corporate office data center recovery plan.
  • Planned and implemented an enterprise Disaster Recovery Plans (DRP).
  • Revamped failed disaster recovery plan and executed 2 flawless tests.
  • Create Disaster Recovery plan and assist with annual DR test.
  • Managed Disaster Recovery planning and testing for the customer.
  • Authored Intel's Enterprise Data Center Disaster Recovery plan.
  • Designed IT Disaster Recovery Plans and Metrics.
  • Develop IT disaster recovery plans.
  • Established a proven offsite disaster recovery plan for tape management that increased customer satisfaction, customer confidence and data center reliability.
  • Designed, tested, and implemented disaster recovery plan Established PC Based Training for all of Data Operations.
  • Managed the Corporate wide Disaster Recovery Plan in conjunction with Sungard and three other Seagram locations.

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47. Solaris

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low Demand
Here's how Solaris is used in Data Center Manager jobs:
  • Manage cabling design, network and server hardware installations, (Solaris, HP, Cisco, Juniper, etc.)
  • Set up, maintained 12 Sun Solaris servers providing workstations with fixed and DHCP network addresses.
  • Managed, updated and maintained 104 server systems running Solaris 8 and Red Hat 4.
  • Designed, implemented and supported Solaris-based Oracle Parallel DB, Netscape Web clusters.
  • Monitor 60+ UNIX servers, Sun Solaris and an IBM Mainframe Enterprise server.
  • Hardened and secured all Solaris and Red Hat servers.

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48. Visio

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low Demand
Here's how Visio is used in Data Center Manager jobs:
  • Oversee provisioning, deployment, installation and troubleshooting of customer equipment.
  • Provided input to the Division Manager regarding ideas for revenue generation.
  • Provided guidance and supervision during commissioning process.
  • Performed programming needed under minimal direct supervision.
  • Piloted and optimized the existing infrastructure policy, by leading ME operations as well as the provision of new facilities.
  • Work closely with the ACE-IT Information Assurance division to ensure the enterprise can respond to Corporate directives surrounding Information Assurance.
  • Assessed the requirements and presented architectural recommendations in line with best practices and the strategic vision for the enterprise.
  • Served in all areas of production from maintenance production, operations, supervision and management.
  • Served on the HAVA technical committee for the State of Florida Division of Elections.
  • Provided sales division with technical support planning, client contact, and pricing proposals.
  • Helped set up new RDIC structure to support multiple (12) Kroger divisions.
  • Assisted in the writing and revision of QMS (Quality Management System) documentation.
  • Created and implemented Swift Help Desk and established policies for account provisioning.
  • Manage the Plant Automation Division, System Integration Center (SIC).
  • Provided leadership, vision and development for Data Center Relationship team.
  • Transformed the Data Center's operational vision and strategy.
  • Created and maintain up-to-date Visio drawing for all cabinets and contents of within each cabinet in the Data Center.
  • Created detailed documentations, procedures and Visio network diagrams to assist all IT Departments.
  • Created Visio network charts and diagrams.
  • Maintained all documentation for the infrastructure via Microsoft Word for the documents and Microsoft Visio for network and Datacenter layouts.

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49. VPN

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low Demand
Here's how VPN is used in Data Center Manager jobs:
  • Created DMZ and installed Microsoft ISA Server for VPN connectivity thereby fortifying critical business data.
  • Configure and maintain Sonic Wall Firewalls, VPN, Cisco, Dell Switches 9.
  • Implemented a new Cisco ASA 5520 to handle firewall and VPN issues.
  • Maintained Remote Access utilizing ASA, VPN and MS Active Directory.
  • Administer Checkpoint R62 VPN/UTM firewalls to allow for Internet access to web and FTP servers as well as customer VPNs.
  • Implement and Support VPN remote access services leveraging Windows 2003 Technology Support all TCPIP networking standards.
  • Implemented an effective security protocol and policy by planning, architecting, installing, and maintaining Checkpoint Firewall/VPN-1 and Netscreen Firewalls.
  • Provided virtualized network connectivity and web site access for 25 employees to work via vpn connectivity from remote locations.

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50. Square Feet

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low Demand
Here's how Square Feet is used in Data Center Manager jobs:
  • Designed, led, and championed over 20,000 square feet of data center builds for new Hosted and Managed Services business.
  • Elevated effectiveness in managing 150,000+ square feet of data center space using best practice improvement methods.
  • Managed a 50,000 square foot Data Center and three physical office locations with over 150,000 combined square feet supporting 500 employees.
  • Managed several major construction initiatives including renovation and conversion of cafeteria into office space (10,000 square feet).
  • Serve as PM on all high level projects to include construction of Global Data Centerconsisting of over 500,000 square feet Contract Management

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Data Center Manager Jobs

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20 Most Common Skills For A Data Center Manager

Infrastructure

14.2%

Customer Service

14.0%

Recovery Procedures

9.1%

Windows XP

6.7%

Backup

5.6%

Project Management

5.2%

Mainframe

4.7%

SAN

4.6%

Data Centers

4.5%

Unix

4.0%

Computer Operations

3.4%

Vmware

3.3%

EMC

3.1%

Hvac

3.0%

Technical Support

2.6%

Windows New Technologies

2.6%

Linux

2.6%

Active Directory

2.4%

Itil

2.2%

Production Control

2.2%
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Typical Skill-Sets Required For A Data Center Manager

Rank Skill
1 Infrastructure 10.0%
2 Customer Service 9.9%
3 Recovery Procedures 6.4%
4 Windows XP 4.7%
5 Backup 3.9%
6 Project Management 3.7%
7 Mainframe 3.3%
8 SAN 3.2%
9 Data Centers 3.2%
10 Unix 2.8%
11 Computer Operations 2.4%
12 Vmware 2.3%
13 EMC 2.2%
14 Hvac 2.1%
15 Technical Support 1.9%
16 Windows New Technologies 1.8%
17 Linux 1.8%
18 Active Directory 1.7%
19 Itil 1.6%
20 Production Control 1.5%
21 Uptime 1.5%
22 Setup 1.4%
23 SQL 1.3%
24 Vendor Management 1.3%
25 Direct Reports 1.2%
26 Vendor Relations 1.2%
27 Security Personnel 1.1%
28 SOX 1.1%
29 Service Level Agreements 1.1%
30 Daily Operations 1.1%
31 Capacity Planning 1.1%
32 Cloud 1.0%
33 PDU 1.0%
34 Citrix 1.0%
35 Internet 1.0%
36 Information Technology 1.0%
37 OS 1.0%
38 DNS 0.9%
39 IP 0.9%
40 SLA 0.9%
41 AIX 0.8%
42 Problem Management 0.8%
43 Network Operations 0.8%
44 Fire Suppression 0.8%
45 Sharepoint 0.8%
46 Recovery Plan 0.8%
47 Solaris 0.7%
48 Visio 0.7%
49 VPN 0.7%
50 Square Feet 0.7%
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19,755 Data Center Manager Jobs

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