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Become A Data Center Operator

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Working As A Data Center Operator

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates

  • Mostly Sitting

  • Repetitive

  • $77,810

    Average Salary

What Does A Data Center Operator Do At Vmware

* You're responsible for maintaining the infrastructure that services R&D.
* This includes day-to-day operation of VMware's data center facility, including, but not limited to:
* Facilitate the deployment and configuration of engineering equipment.
* Prioritizing requests to deploy servers, storage and network devices to meet business deadlines
* Design, support and maintain engineering test environments.
* Troubleshooting of Servers, Storage and Network Hardware, Software, and Configuration of all components
* Participate in the development and documentation of standard methodologies.
* Cable management within the racks
* Understand how to balance power across 3-phase PDU's
* Inventory management for servers, components and cables for operational consistency
* Track and trend operational characteristics within the data center environments
* Track and communicate progress of assignments and projects using web-based tools
* Prepare & present weekly status reports of assignments/projects at weekly staff meetings
* Install/remove/relocate distributed systems, to include: servers, storage, and SAN hardware in the VMware's data centers
* Install/remove/relocate patch cables for systems and storage hardware
* Managing the floor, cabinet space, cooling, power, network port, and all consumable capacities (cables, rail kits, etc)
* Ensure compliance with data center standards, policies, and processes via the defined change control process
* Train/mentor junior level tech staff in various technical areas, systems, network and storage

What Does A Data Center Operator Do At Rackspace

* Utilize custom monitoring software and internal ticketing system to provide customer support
* Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components
* Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies
* Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server
* Simple operating systems administration to include troubleshooting of login, password and connectivity issues
* Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers
* Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances
* Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays
* Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required
* Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling
* Provide technical communication relating to customer configurations in a concise, professional manner

What Does A Data Center Operator Do At Nutanix

* Ensure the Cloud Platform & Services are designed and implemented to support Nutanix Enterprise Cloud infrastructure (Xi) initiatives and are aligned with the overall business strategies and priorities.
* Leads initiatives to maintain and operate a 24/7 x 365 high-performance, highly available infrastructure.
* Lead the external facing Cloud Infrastructure & operations with high availability, superior performance and 24x7 support.
* Ensure all technical procedures (Installation, Configuration, Run books) are documented and updated and are contributing to the maintenance of operational standards.
* Automation of infrastructure services and system administration task where possible
* Provide technical leadership, mentoring and coaching for all staff and foster a culture of accountability, innovation and team building.
* Implement Monitoring platform for both infrastructure and services to proactively address the operational issues for all customer facing assets.
* Partner with engineering teams and rest of operations teams to ensure smooth deployment of new designs, architectures. and customer facing services
* Work with engineering leadership on annual budget planning for infrastructure assets and services.
* Manage vendors contracts, eco-system partner contracts etc. and co-develop capacity and expansion plans

What Does A Data Center Operator Do At City of Seattle

* Temporary
* On Call Assignments
* to cover scheduled & non-scheduled absences within various shifts****)
* Day, Swing & Graveyard Shift
* hourly rate
* Premium Pay & Shift Differential
* Position reports to Seattle IT's Operations Supervisor.
* Position is responsible for working with the guidance of the Operations staff on site.
* Duties include wide range of technical support monitoring and scheduling tasks for large-scale IBM Pseries client/server systems and peripherals.
* Perform assigned computer operations activities; including daily processing of production application programs, monitor scheduled jobs and system/equipment availability, troubleshoot, diagnose and resolve problems with production application programs and troubleshoot equipment malfunctions using vendor support and on call technical analysts.
* Print, bundle and distribute reports to meet customer-directed delivery schedules; provide daily application processing status updates to customers; work within a diverse team environment.
* Provide support and monitoring of server hardware, software, operating systems, network hardware, data center facility equipment, and environmental and data center physical security monitoring.
* Perform other duties as assigned commensurate with Senior Computer Operator level

What Does A Data Center Operator Do At T. Rowe Price

* Identifies alarm conditions using a variety of monitoring tools including Autosys, CA7, Data Center Expert, Mainframe Consoles, NetBackup, Outlook email, Servergraph, Tivoli Storage Manager, and TMON.
* Upon occurrence of an alarm condition, the Operations Technician creates an incident ticket and assigns to a Senior Operations Technician or Operations Triage Specialist for resolution.
* Coordination of command center requests.
* Upon receipt of a request through email, phone call, or system generated ticket the Operations Technician creates a request ticket and assigns to a Senior Operations Technician or Operations Triage Specialist to complete.
* The Operations Technician ensures all information needed for processing the request is input in the ticket and follows up with the requestor when information is missing or not clear.
* Maintains physical security of the computer systems and the data center.
* Escorts repair and temporary personnel to and from the data center, ensures all visitors sign in and out on the logbook.
* Reports any suspicious activity to security and the manager on duty.
* Ensures that all doors are kept closed, does not allow anyone to enter our critical areas without having the proper access badge.
* Recognizes and identifies potential areas where existing policies and procedures require updating.
* Works with shift manager to implement changes

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How To Become A Data Center Operator

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Data Center Operator jobs

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Data Center Operator Career Paths

Data Center Operator
Information Technology Project Manager Senior Information Technology Manager Senior System Administrator
Data Center Manager
9 Yearsyrs
Systems Analyst Information Technology Consultant Director Of Information
Director Information Technology Infrastructure
13 Yearsyrs
Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Information Technology Consultant Director Of Information
Director Of Information Technology Security
12 Yearsyrs
Senior Project Manager Associate Director Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Information Technology Project Manager Adjunct Instructor Information Technology Manager
Director Of Infrastructure Operations
13 Yearsyrs
Senior Project Manager Senior Product Manager Senior Manager
Director, Network Operations
10 Yearsyrs
Systems Engineer Senior Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Data Center Technician Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Systems Engineer Systems Administrator Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Technology Manager
8 Yearsyrs
Systems Analyst Systems Engineer Information Technology Manager
Information Technology Systems Manager
8 Yearsyrs
Information Technology Consultant Senior Consultant Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Project Manager Program Manager Marketing Manager
Operations Manager
7 Yearsyrs
Data Center Manager Information Technology Manager Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Data Center Technician Network Engineer Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Information Technology Technician Senior Network Engineer Infrastructure Manager
Senior Manager Infrastructure
13 Yearsyrs
Data Center Manager Project Manager Senior Project Manager
Vice President And Manager
10 Yearsyrs
Project Manager Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Data Center Operator Demographics

Gender

  • Male

    81.2%

  • Female

    17.1%

  • Unknown

    1.7%

Ethnicity

  • White

    75.3%

  • Hispanic or Latino

    11.5%

  • Asian

    10.3%

  • Unknown

    2.0%

  • Black or African American

    0.8%
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Languages Spoken

  • Spanish

    48.5%

  • French

    6.1%

  • Cheyenne

    6.1%

  • Mandarin

    6.1%

  • Portuguese

    3.0%

  • Chinese

    3.0%

  • Romanian

    3.0%

  • Dutch

    3.0%

  • Greek

    3.0%

  • Serer

    3.0%

  • Persian

    3.0%

  • Arabic

    3.0%

  • Korean

    3.0%

  • Carrier

    3.0%

  • Italian

    3.0%
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Data Center Operator

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Data Center Operator Education

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Real Data Center Operator Salaries

Job Title Company Location Start Date Salary
Lead of Network Data Center Operations Oportun Inc. Redwood City, CA Jan 28, 2016 $188,822
Lead of Network Data Center Operations Oportun Inc. Redwood City, CA Sep 29, 2015 $188,822
Lead of Network Data Center Operations Progress Financial Corporation Redwood City, CA Nov 15, 2014 $142,250
Lead of Network Data Center Operations Progress Financial Corporation Menlo Park, CA Sep 20, 2014 $142,250
Lead of Network Data Center Operations Progress Financial Corporation Menlo Park, CA Sep 19, 2014 $141,856
Data Center Operation Technical Engineer Vmware, Inc. Palo Alto, CA Aug 22, 2016 $130,000
Data Center Facility Operations Electrical Engineer Facebook, Inc. Menlo Park, CA Dec 08, 2016 $125,000
Technical Data Center Operations Leader Symantec Corporation Tucson, AZ Aug 24, 2015 $122,346 -
$132,000
Technical Data Center Operations Leader Symantec Corporation Tucson, AZ Mar 03, 2014 $122,000
Program Manager-GFS-Data Center Non-Ops or Other Microsoft Corporation Redmond, WA Oct 02, 2014 $107,000 -
$127,000
Tech Yahoo, Data Center OPS Yahoo! Inc. Sunnyvale, CA Sep 02, 2015 $106,582 -
$147,400
Tech Yahoo, Data Center OPS Yahoo! Inc. Sunnyvale, CA Jul 09, 2016 $102,815 -
$142,400
SR. Engineer, Data Center Operations ZOHO Corporation Pleasanton, CA Oct 01, 2012 $90,000
Data Center Operations Engineer Quantcast Corporation San Francisco, CA Jan 20, 2015 $87,500
Network Engineer II-Data Center OPS Windstream Corporation Little Rock, AR Nov 20, 2013 $68,000
Data Center Software Operation Engineer Creatus, Inc. Bellevue, WA Dec 10, 2009 $68,000

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Top Skills for A Data Center Operator

CustomerServiceHardwareProceduresVeritasNetbackupInfrastructureOff-SiteStorageUnixDisasterRecoveryMainframeTroubleTicketsFiberLinuxTechnicalSupportSLADataCentersVmwareHvacAs/400ActiveDirectoryAssetManagement

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Top Data Center Operator Skills

  1. Customer Service
  2. Hardware
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Team lead - 24/7 customer service team covering all issues impacting data center operations including Monetary Severity One Issues and Break/Fix.
  • Provided operational support and delivery for systems hardware and peripherals.
  • Developed and maintained policies and procedures for systems management and operations.
  • Worked as Veritas Netbackups Administrator, Tape Library Management.
  • Maintained financial accountability for all infrastructure, equipment, and costs associated with third party vendor agreements.

Top Data Center Operator Employers

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Data Center Operator Videos

Do I Want to be a Call Centre Agent? Part 1

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