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Become A Data Center Specialist

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Working As A Data Center Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $48,620

    Average Salary

What Does A Data Center Specialist Do At Hire It People, LLC

* Performs technical analysis, triage and resolution for moderate to complex issues within Data Center Operations, including but not limited to the hardware, operating systems and services provided on Servers, Storage, Network, Telecom, VOIP, Databases and assisting Facilities with MEP (Mechanical, Electrical and Plumbing) monitoring and escalations.
* Demonstrates a high level of urgency and utilizes monitoring tools to assess, diagnose, communicate and resolve moderate to complex issues.
* Analyzes the results of infrastructure monitoring experiences and recommends changes or additions to the monitoring toolset.
* Conducts approved requests, using Standard Operating Procedures (SOP’s) to start/stop services, devices, jobs, etc., engage vendors for site down situations, run ad-hoc jobs, reports, batch processing and any other SOP that is requested of the team.
* Serves as point of contact for vendors to coordinate activities within or affect the Data Center and ensures all activity is properly logged, resolved and socialized, including creating change orders for the change management process.
* Assists with installations, moving or decommissioning hardware, ensuring proper power, fiber and other cabling is properly installed and functional, while ensuring hardware availability.
* Enhances, maintains and tests system recovery plans in conjunction with the technology teams.
* Ensures plans are effective for restoration within the established timeframes.
* Works closely with the facilities and security teams to ensure physical security procedures are in place and compliant with security policies.
* Conducts data management activities to ensure backups are established, monitored and successfully used in recovery scenarios.
* Administers backup systems, prepares tapes for offsite storage, storage inventory, etc.
* May schedule jobs or functions within the enterprise job scheduler.
* Oversees the Data Center Asset Management process and ensures/conducts the procedures properly with receiving Data Center related hardware from the loading dock, unpacking, logging information into the Asset Management system and delivering equipment to the proper location.
* Assists with the proper disposal, recording of the disposal and proper notifications

What Does A Data Center Specialist Do At Tarrant County Government

* Provides oversight, monitoring, and coordination of the overall data center operations to ensure efficient and uninterrupted operations of the primary Tarrant County data center and the co-location facilities.
* Monitors production, test, and development systems and application infrastructure consisting of physical and virtual servers, storage systems, network equipment, Windows-based operating systems, etc. within both locations to ensure system availability and performance remain at an optimum level.
* Coordinates data center infrastructure maintenance tasks including racking of network, storage and server equipment, cable management, installation of power distribution devices, and temperature and security monitoring.
* Provides visual inspection of equipment for alerts and possible issues, providing the hands and eyes for hardware troubleshooting.
* Performs tier 1 and 2 troubleshooting to isolate and diagnose technical issues.
* Responds quickly to problems that impact availability.
* Resolves issues and problems and coordinates with issue owner to ensure issues are resolved in a timely manner.
* Independently coordinates moderately complex systems and software deployments including installation and configuration of hardware, cabling, loading operating systems and patches, hardware and software migration, upgrade efforts of varying size and complexity, and backup and recovery efforts.
* Ensures work done within the data center environment is properly documented, scheduled, and completed following the change managements process.
* Ensures compliance with laws, policies, and procedures.
* Monitors mechanical and electrical systems performance to ensure no disruption to operations.
* Performs fault management to detect, isolate, and resolves issues that may impact data center performance (e.g.
* UPS, Transfer Switch, PDUs, CRACS, etc.).
* Ensures all critical environmental systems have proactive monitoring.
* Monitors access and oversight of vendors, contractors, service providers and Tarrant County staff while in the data center and co-location facilities.
* Provides accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment and processes to impacted teams.
* Performs system failure analysis, ensuring the consistency and integrity of file systems.
* Coordinates data center functions and infrastructure components in collaboration with internal teams and outside third parties to test disaster recovery systems.
* Maintains, implements and tests data center business continuity plans.
* Develops and maintains accurate data center floor plans, cabinet configurations, cable management documentation, power, hot/cold areas, etc., above and below the floor, and in the ceiling.
* Monitors and controls all aspects of data center functions to ensure integrity, reports violations to management, and takes or recommends corrective actions.
* Develops and recommends new policies and policy revisions to management.
* Manages all data center documentation and keeps track of all changes to equipment layout etc.
* Performs all other duties as assigned

What Does A Data Center Specialist Do At Iron Mountain

* Responsibility for the inventory of stored equipment for various FORTRUST departments, and customers.
* Providing support for the Operations department in customer service; internal and external, shipping and receiving, general custodial and inventory functions as well as other duties and responsibilities assigned by the department

What Does A Data Center Specialist Do At Hire It People, LLC

Serve as a technician for computer operations and production

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How To Become A Data Center Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Data Center Specialist jobs

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Real Data Center Specialist Salaries

Job Title Company Location Start Date Salary
IT Data Center Senior Specialist Sap Labs, LLC Palo Alto, CA Feb 15, 2016 $155,000
IT Data Center Senior Specialist Ariba, Inc. Palo Alto, CA Jan 03, 2016 $155,000
IT Data Center Senior Specialist Ariba, Inc. Palo Alto, CA Jul 21, 2016 $135,000
IT Data Center Senior Specialist Ariba, Inc. Palo Alto, CA Aug 17, 2016 $117,645 -
$120,870

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Top Skills for A Data Center Specialist

CustomerServiceNetworkHardwareNetworkInfrastructureBackupDataCentersStorageWindowsMainframeActivityUnixDisasterFiberRemoteSANAssetBladeCentersWebVisioHvacProactiveTroubleshooterEMC

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Top Data Center Specialist Skills

  1. Customer Service
  2. Network Hardware
  3. Network Infrastructure
You can check out examples of real life uses of top skills on resumes here:
  • Identify all areas of possible automation and / or improvement to provide better customer service and enhance problem resolution techniques.
  • Install and maintain BB&T network infrastructure.
  • Monitor server backups and network systems.
  • Performed all break fix support for Consumers Energy data centers
  • Design Storage Solutions for Mid-Market & Enterprise accounts, while understanding business issues and providing technology solutions enhancing return on investment.

Top Data Center Specialist Employers

Data Center Specialist Videos

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