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Data center specialist skills for your resume and career

Updated January 8, 2025

5 min read

Quoted expert

Laura A. Meyer M. Ed.

Below we've compiled a list of the most critical data center specialist skills. We ranked the top skills for data center specialists based on the percentage of resumes they appeared on. For example, 10.0% of data center specialist resumes contained data centers as a skill. Continue reading to find out what skills a data center specialist needs to be successful in the workplace.

15 data center specialist skills for your resume and career

1. Data Centers

Data centers refer to groups of computers to process or store large amounts of applications and data. These are typically found in very large corporations working with thousands of clients, such as hospitals or banks. Data centers allow large corporations to store and access client information and histories with ease.

Here's how data center specialists use data centers:

Managed corporate data centers including evaluating and modifying set-point temperatures, airflow and duct work resulting in substantial yearly energy cost-savings.
Expedited 0 error cabling installation for Data Centers, production areas and hardware expansion locations where infrastructure redesign was required.

2. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how data center specialists use windows:

Monitor windows servers utilizing established procedures monitoring programs.
Distributed - understand of UNIX & Windows platforms and have the ability to do Level 1 & 2 diagnostics.

3. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how data center specialists use cloud:

Key workloads included ERP, Big Data, SAP & VDI across Cloud & Private Infrastructure.
Led cloud sales strategy for accounts in the Consumer, Retail, and Transportation verticals.

4. HVAC

Here's how data center specialists use hvac:

Mentored and trained Apprentice Technicians in HVAC operations and preventive maintenance.
Monitor and report on Mechanical HVAC systems.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how data center specialists use customer service:

Coordinated with Operations personnel to identify areas for improvement to better customer service and enhance problem resolution techniques.
Ensured outstanding customer service and high-quality support.

6. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how data center specialists use linux:

Implement and Perform services within the Mainframe, AIX, Unix, Linux, WinTel server and storage environments.
Designed and implemented backup/recovery systems for Windows and Linux servers.

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7. Switches

Here's how data center specialists use switches:

Discovered loss of power redundancy due to improper power cabling for cabinet Automatic Transfer Switches (ATS).
Installed rack mount Compaq, Dell and Sun servers as well as Cisco Networks routers and switches.

8. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how data center specialists use problem resolution:

Facilitated problem resolution activities through coordination and escalation of interdepartmental procedures.
Partnered with application groups on problem resolution and change implementation.

9. Escalate

Escalation occurs when a client's requests cannot be met by a general assistant or clerk and must be passed on to a manager. However, escalation could also come about within a larger corporation involving smaller team groups; if a serious error was made by one of these groups, the error may immediately be brought to the group manager's attention to ensure the project is completed.

Here's how data center specialists use escalate:

Interfaced with customers and appropriate support groups to escalate issues for resolution.
Use of ticketing systems to escalate incidents and relay change request.

10. Structured Cabling

Here's how data center specialists use structured cabling:

Implemented new approach to vendor delivery of required structured cabling materials and installation.
Coordinate all vendors from start of job to completion of installations, i.e., electricians, structured cabling, switches.

11. Cable Management

Here's how data center specialists use cable management:

Install, test, and label cable and fiber using standard data center protocols and using cable management systems
Deployed network media and cable management of copper and fiber lines throughout data center.

12. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how data center specialists use unix:

Increased team productivity 15% by designing a preventative maintenance Unix script checking AIX system level processes and Oracle databases.
Liaised with the UNIX, Intel, Market Data Services, Network, Security, and Tele-Communications Departments.

13. Network Infrastructure

Here's how data center specialists use network infrastructure:

Produced system reports on all network infrastructure to monitor network outages and system issues.
Install and maintain BB&T network infrastructure.

14. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how data center specialists use technical support:

Worked with senior command center staff and technical support in diagnosis and resolution of problems.
Provided hands-on technical support and planning for all computer and network related events.

15. Remedy

Here's how data center specialists use remedy:

Created & maintained problem incident documentation (Remedy) for all errors/problems identified.
Trouble ticket resolution using Remedy to provide timely response.

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What skills help Data Center Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What data center specialist skills would you recommend for someone trying to advance their career?

Laura A. Meyer M. Ed.

Professor, Northeastern University

Students should really be working on honing the skills in their areas of focus and interest. With that said, they should also work toward becoming more well-rounded in all areas. A few of my students have realized through job postings, they have found that although they may want to work in data, knowing the basics of programming will be useful as well.

Do you want to know more?

List of data center specialist skills to add to your resume

The most important skills for a data center specialist resume and required skills for a data center specialist to have include:

Data Centers
Windows
Cloud
HVAC
Customer Service
Linux
Switches
Problem Resolution
Escalate
Structured Cabling
Cable Management
Unix
Network Infrastructure
Technical Support
Remedy

Operations Environment
CCTV
VMware
Technical Issues
SLA
Trouble Tickets
ITIL
Server Hardware
Nexus
Mainframe
Network Equipment
SharePoint
OS
Data Integrity
Infrastructure Management

SQL
Power Management
Network Devices
Level Support
NetApp
DNS
Media Management
Cisco Ucs
PDU
Level Agreements
Lan
VPN
EMC
TCP/IP
SAN

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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