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Become A Data Center Technician Lead

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Working As A Data Center Technician Lead

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $118,000

    Average Salary

What Does A Data Center Technician Lead Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Data Center Technician Lead

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Average Length of Employment
Top Careers Before Data Center Technician Lead
Consultant 3.4%
Technician 3.4%
Top Careers After Data Center Technician Lead
Owner 3.7%
Principal 3.7%
Broker 2.8%

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Top Skills for A Data Center Technician Lead

  1. Customer Service
  2. Computer Hardware
  3. Fiber Optic
You can check out examples of real life uses of top skills on resumes here:
  • Directed team of four DC engineers in providing exceptional customer service delivery, account management, and technical support.
  • build outs and fiber optic runs within these properties.
  • Developed and maintained documentation related to the installation, administration, and maintenance of network infrastructure.
  • Tested and modified procedures for incoming advanced ticketing software, resulting in increased routing accuracy and 8-minute reduction in response time.
  • Used various chemicals specialized in sanitizing and disinfecting surfaces and floor.

Data Center Technician Lead Demographics

Gender

Male

80.3%

Female

10.9%

Unknown

8.7%
Ethnicity

White

56.7%

Hispanic or Latino

14.9%

Asian

11.9%

Black or African American

10.9%

Unknown

5.6%
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Foreign Languages Spoken

Spanish

71.4%

Carrier

14.3%

French

14.3%

Data Center Technician Lead Education

Schools

University of Phoenix

11.1%

Central Piedmont Community College

8.3%

Western International University

8.3%

American InterContinental University

8.3%

Western Governors University

5.6%

San Jose State University

5.6%

Northeastern University

5.6%

Heald College - Central Administrative Office

5.6%

LaGuardia Community College of the City University of New York

5.6%

University of Maryland - College Park

5.6%

Chattahoochee Technical College

5.6%

Louisiana State University and A&M College

2.8%

Western Washington University

2.8%

University of Florida

2.8%

Lincoln Technical Institute

2.8%

Western Illinois University

2.8%

University of Alabama

2.8%

University of the Sciences

2.8%

West Kentucky Community and Technical College

2.8%

De Anza College

2.8%
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Majors

Business

19.8%

Information Technology

15.3%

Computer Science

9.9%

Computer Information Systems

9.2%

Electrical Engineering

6.1%

Management

4.6%

Computer Networking

4.6%

Computer Applications

3.8%

Criminal Justice

3.1%

Electrical Engineering Technology

2.3%

Physics

2.3%

Computer Engineering

2.3%

Industrial Technology

2.3%

Medical Assisting Services

2.3%

Management Information Systems

2.3%

Information Systems

2.3%

Accounting

2.3%

Education

2.3%

Systems Engineering

1.5%

International Business

1.5%
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Degrees

Bachelors

31.4%

Other

25.7%

Masters

18.3%

Associate

17.8%

Certificate

3.7%

Doctorate

2.1%

Diploma

1.0%
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