Data collection specialist job description

Title: Data Collection Specialist Location: Chicago IL Duration: 6 month Transit Operations is responsible for ensuring each terminal and garage has adequate staffing. To ensure that optimal service is provided to our customers, we request additional administrative support to assist management with the growing number of short and long-term absences among our non-exempt workforce. Scope to include primary focuses:
+ Multilevel professional communication between departments

+ The use of MS Word, PowerPoint, Excel, and various office applications.

+ Gather and chart data obtained from internal and external databases.

+ Review and clean data to present using Excel and PowerPoint.

+ Utilize CTA leave policies and Administrative Procedures (Client) related to leave, to determine compliance of long and short-term absences.

+ Monitor REED Group correspondence to determine the eligibility outcomes of leave taken and requested by non-exempt employees.

+ Utilize TOPS to locate and determine relevant information regarding employees.

+ Attend Area 605 meetings to determine employee status.

DELIVERABLES:

+ The Data Collection Specialists will report to a bus garage or rail terminal location Monday through Friday between the hours of 0800 and 1630.

+ Daily hours may be extended due to short turn around requirements

+ Monitor and track non-exempt employee related absences at determined location.

+ Provide weekly reports to manager regarding the number of long- and short-term absences for a specified timeframe.

+ Review and print 7 Day Sick Claim forms and send to clerk for processing.

+ Confirm any updates in approved/denied IOD, sick, and FMLA absences.

+ Determine the compliance of absences taken by non-exempt employees by utilizing the CTA Leave Policy and reviewing determinations from the REED Group.

+ Review TOPS daily to gain pertinent information and updates regarding employee absences, when necessary.

+ Utilize internal and external resources to determine compliance and eligibility of non-exempt employees.

+ Create and update employee M100 records.

+ Monitor PCE forms for location and provide updates to management.

+ Ensure the employee's personal details, work record, and health outcomes are protected and safeguarded by not disclosing confidential content and not disclosing CTA proprietary information.

Job Title: Data Collection Specialist


Duration: 10 Months


Location: Richmond, VA
*local candidates strongly preferred


*Candidate will need to be onsite when needed possibly 1-2 days/wk, NO exceptions


*Candidates must be eligible to be hired directly by the agency WITHOUT sponsorship.
Job Description:

Data Collection Specialist (for Litigation and FOIA Requests) Client has an immediate opening for a Data Collection specialist.
The successful candidate should have the following experience:

• Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams.
• Skilled in the use of email clients (Gmail/Outlook/Webmail).
• Skill in troubleshooting tools for hardware and software issues, managing and administering desktops and wireless devices.
• The ability to communicate effectively verbally and in writing with individuals and groups of all technical levels is essential to this role.
• Experience with request tracking and reporting tools is helpful.
• Strong Customer Service skills that include a "customer first” attitude.
• Position is responsible for agency-specific support throughout the client.

Required/Preferred Skillset:

• Perform data collections from various network locations for records hold requests Monitor processes to maintain/ensure accuracy Ability to troubleshoot machine and network performance issues related to connectivity, access, security and etc. for purposes of data collections and transfers Ability to work independently while taking the lead on multiple complex projects.
• Must display initiative, ability to work independently and with others while exercising extensive independent judgment.
• Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions.
• Strong organizational skills, ability to prioritize competing high visibility projects Good interpersonal skills (job requires daily interaction with customers to complete time sensitive data collections) Willingness to take ownership of processes, evaluate and offer efficiency gains when available

Professional Experience:

• Strong organizational and interpersonal skills. Logical, clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast paced, rapidly changing environment Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks.
• Work with a team of internal and external customers.
• Communicate clearly and effectively, both speaking and in writing.
• Review & refine existing processes to better align with agency/group priorities.
• Review the existing procedures and propose, execute, and/or direct necessary changes.
• Be able to work–from-home and still provide expected level of support.
• Be available to support extended hours as needed to complete time sensitive projects

Mission Statement


The Joint Interoperability Test Command (JITC) is a dynamic, forward-leaning organization, on the cutting edge of cybersecurity, DevSecOps, cloud computing, big data analysis, and other advanced technologies. JITC is the Department of Defense's Joint Interoperability Certifier and the only non-service operational test agency for information technology and national security systems. As a member of the Jacobs team at JITC, your expertise and skill will support risk-based test, evaluation and certification services, ensuring the C4ISR systems scheduled for fielding to our nation's warfighters function as designed, are fully interoperable, and support mission requirements.

Blind and Visually Impaired Individuals are encouraged to apply.

Responsible for testing all aspects of the application suite including functional testing, compatibility testing, regression testing, designing and running test scenarios, ensuring all requirements/user stories have been correctly implemented, assisting with detecting, reporting, and communicating any defects found while testing.

Perform accessibility testing to verify 508 accessibility standards are being met and analyze results.

Testing experience on software applications with 508 compliance requirements using tools such as Job Access with Speech (JAWS) is desired.

Participate in peer reviews of requirements and test documentation.

Working in an agile development environment, collaborate with developers and test team members; adhere to project schedules and milestones; and provide status updates to Test Lead.

Excellent oral and written communication skills. Write detailed findings to document identified issues that are clear and easy to consume by both technical and non-technical audiences.

Ability to prioritize and execute tasks within restricted timeframes.

Detail-oriented, able to work independently, self-motivated, proactive team player.

Ability to present ideas in business-friendly and user-friendly language with excellent communication skills.

• Requires a minimum of 30 semester hours of formal education working towards an Associate's or Bachelor's degree and at least 1 year of experience; or at least 2 years of experience is required. Experience must be related to the job duties.
• The minimum of Secret level DoD Security Clearance is required.
• Knowledge of Windows Operating Systems and Microsoft Office Suites
• Knowledge of Section 508, World Wide Web Consortium (W3C), Web Content Accessibility Guidelines (WCAG), and/or other accessibility related regulations is a plus.

Essential Functions:

Physical Requirements
Work may involve sitting or standing for extended periods of time. Position may require filing, typing, and reading from a computer screen. Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required.

Work Environment
An inside and outside environment (considerations: closed quarters, close together, lighting). Needs to be able to work well with co-workers and all levels of management. No hazards on job or unusual environmental conditions.

Equipment and Machines
Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools as required.

Attendance
Core work hours will be between 9:00 a.m. - 3:00 p.m. Monday - Friday. Regular attendance of scheduled hours is extremely important, but not critical, except for deadlines and meetings. Punctuality and regular attendance are necessary to meet deadlines. Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements.

Other Essential Functions
Must demonstrate professional behavior at all times when dealing with customers, management and co-workers. Must have clear, concise and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer's locations and the test fields may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion.

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