Data communication engineer jobs near me - 93 jobs

Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. 4.7
Data communication engineer job in New Albany, OH
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 5+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 10 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (4) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$98.7k-210.8k yearly 2d ago

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Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. 4.7
Data communication engineer job in Jeffersonville, OH
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 5+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 10 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (4) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree. 2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks. 3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience. 4. Experience with management of change. 5. Proficient with Microsoft Office Suite and project management software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$98.7k-210.8k yearly 2d ago
Remote Data Center Application Engineer
Hitachi Vantara Corporation 4.8
Remote data communication engineer job
A global leader in energy technology is seeking a passionate Application Engineer to work on innovative data center solutions. The successful candidate will engage with cross-functional teams to deliver custom solutions and provide technical support to clients. The role offers a salary range of $105,800-$132,200 and requires a Bachelor's degree in Engineering along with a minimum of 5 years' experience in data centers. The position is remote but candidates must reside near San Francisco, with travel requirements of 30%-50%. #J-18808-Ljbffr
$105.8k-132.2k yearly 4d ago
Network Engineer II (Remote) - WashU IT
Washington University In St. Louis 4.2
Remote data communication engineer job
Scheduled Hours 40 Firewall focused Network Engineer provides complex technical and analytical work in serving as a resource for networking, enterprise network planning, high-level troubleshooting, security, network system administration, and/or networking products and services. Work includes the design, review of internal and external infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Consults with clients and/or vendors to determine future network systems requirements, their costs, design additions, solutions to complex network operating problems, and the design of network security systems. Serves as expert on the network and network services, including serving as a resource to more junior analysts in network problem solving and design. This includes determining needs and researching new technology additions and improvements to the network. He or she may also function as a technical specialist for network management systems or telecommunications networks (data, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services. Employee requires a general understanding of all aspects of networking (routing and switching, data center, wireless, security, etc.) with a specialty in at least one. Job Description Primary Duties & Responsibilities: * Works with customers to develop requirements for network services and then to design cost-effective, secure and reliable solutions to meet those requirements. * Prepares and maintains detailed network documentation both for networking team and end users. * Configures and manages central network components (including network firewalls, Site to Site VPN firewalls, and Remote Access VPN firewalls to provide service to end users and departments. Triage and evaluate daily firewall requests into security policy and NAT rules. * May serve as team leader for more junior-level analysts. * Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon. * Works with SOC to establish policies and procedures for managing the network. * Stays current with new technologies, with a focus on routing, switching, wireless and security technology. * Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions * Normal office environment Physical Effort * Typically sitting at a desk or a table Equipment * Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Bachelor's degree or combination of education and/or experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Network And Server (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Candidate will have extensive knowledge with routing (BGP, EIGRP, OSPF), switching (VLANs, Spanning Tree) and network firewalls to include Cisco ASA, Cisco Secure Firewall, and Palo Alto NGFW. Detailed understanding of technical issues to design architecture for stable technologies. Familiarity with Python scripting language to include the requests library used to make API calls to automate firewall and network device configuration and management. Candidate will have experience with managing and configuring Palo Alto NGFW and VMs and understanding operational aspects and configuration such as dynamic updates, monitoring threat logs, and managing GlobalProtect VPN software. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Customer Service, Leadership Communication, Negotiation, Network Infrastructures, Organizational Planning, Project Administration, Technical Consulting, Technical Solution Design, Technical Support, Technology Solution Delivery Grade G14 Salary Range $75,200.00 - $128,800.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$75.2k-128.8k yearly Auto-Apply 25d ago
Voice Bot Engineer
Amerisave Mortgage 4.3
Remote data communication engineer job
Description AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. We leverage cutting-edge technology and data-driven strategies to provide exceptional service to our customers. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers. At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together! What We're Looking For: This is a high-impact, high-visibility role for someone excited by cutting-edge conversational AI and driven to deliver seamless, intuitive customer experiences. This is a remote opportunity to work from home. What You'll Do: Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. Integrate bots with LLMs and MLMs to create dynamic, multilingual, context-aware conversations. Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive. Connect voice bots to internal APIs, CRMs, and knowledge bases to power real-time interactions. Design systems for managing fallback behaviors, intent resolution, escalation, and sentiment analysis. Build tooling and infrastructure for testing, monitoring, and improving voice bot performance over time. Ensure compliance with security, privacy, and regulatory standards, especially in financial and consumer data contexts. What You'll Need: 5+ years of experience developing production-grade voice bots or conversational AI systems. Proven success integrating bots into telephony systems (Asterisk, Twilio, Amazon Connect, Google Dialogflow CX, etc.). Deep familiarity with building voice experiences for the web (Web Speech API, VUI design, etc.). Hands-on experience interfacing bots with LLMs (Gemini, OpenAI, Anthropic, Cohere) and MLMs for multilingual interactions. Proficiency in languages like Node.js, Typescript, or Python for backend integrations. Experience working with speech recognition (ASR) and text-to-speech (TTS) engines. Comfort with real-time messaging, API integrations, and scalable architecture patterns. Excellent communication skills and a strong sense of ownership in delivering user-facing features. Preferred Qualifications: Experience in the mortgage, fintech, or regulated financial services domain. Familiarity with prompt engineering. Exposure to sentiment detection and emotion-aware dialogue systems. **Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. ** Compensation: The annual salary for this position generally ranges between $120,000 - $140,000. Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
$120k-140k yearly Auto-Apply 60d+ ago
AI Voice Engineer - Fully Remote
Magik 4.0
Remote data communication engineer job
Job DescriptionAI Voice Engineer (Low-Latency Conversational AI) We are a large B2C eCommerce brand in the health and wellness space, and we are building a cutting-edge, high-volume outbound AI sales team designed to handle 100,000+ voice calls per month. We are seeking an experienced and highly skilled AI Voice Engineer to be the foundational engineer responsible for bringing our conversational AI agents to life. This is a crucial remote role for a candidate who thrives on solving low-latency challenges, driving conversion rates, and integrating complex systems at massive scale. What You'll Do: Voice Model Integration: Work hands-on with leading commercial voice platforms like ElevenLabs and integrate with top-tier LLMs like ChatGPT/GPT-5 (and similar commercial models) alongside various promising open-source models to optimize conversation quality and cost. Custom LLM Development: Design, build, and fine-tune custom Large Language Models (LLMs) specifically trained on high-volume phone call recordings to ensure natural, context-aware, and highly persuasive sales conversations. Low-Latency Voice Optimization: Architect and implement solutions to achieve ultra-low latency in AI voice responses, ensuring human-like flow and minimizing response delay over the phone network. System Integration: Seamlessly integrate the conversational AI system with core business infrastructure, including CRM platforms (e.g., HubSpot, Klaviyo) and payment systems for end-to-end transaction handling. Prompt Engineering Mastery: Develop advanced and context-aware prompts to maximize the AI agent's effectiveness, maintain brand voice, and steer conversations toward desired sales outcomes. Guardrail Creation & Maintenance: Implement robust guardrails based on detailed sales scripts, legal requirements, and conversation factors to ensure safe, ethical, and on-brand interactions at massive scale. A/B Testing & Conversion Optimization: Design and execute split testing (A/B testing) protocols within the AI environment to continuously improve conversation flows, prompt effectiveness, and ultimately drive higher AI conversion rates (e.g., booked appointments, sales completion). Scalable Code Development: Write clean, efficient, and scalable code primarily in Python (or other popular AI languages like Rust or Go) to manage the high-volume call infrastructure. Workflow Orchestration (n8n): Build and maintain n8n workflows to orchestrate outbound call triggers, lead routing, real-time webhooks, CRM updates, follow-ups (SMS/email), error retries, and human handoff; version and monitor workflows in production. Required Skills: 5+ years of professional experience in software development, with at least 3 years focused on conversational AI, LLMs, or Voice-User Interface (VUI) development. Proven ability to optimize voice applications for low-latency performance and real-time processing. Expert-level proficiency in Python. Experience with cloud platforms (AWS, GCP, Azure) and their AI/ML services is highly desirable. Strong understanding of data pipelines and training custom LLMs/fine-tuning models based on proprietary datasets (like call recordings). Demonstrable experience integrating AI models with external business APIs, specifically CRM and payment processors. Deep expertise in prompt engineering and conversational design principles geared towards direct response or sales outcomes. Experience in setting up and analyzing A/B testing metrics for AI-driven conversion improvements. Familiarity with telephony APIs (e.g., Twilio, Vonage) and voice synthesis/cloning technologies. Why Magik? This is a fully remote opportunity to apply advanced AI techniques to direct revenue generation at a scale rarely seen within a large, established health and wellness eCommerce brand. You will be instrumental in defining the future of our sales organization and directly impacting the company's growth trajectory.
$64k-84k yearly est. 27d ago
Senior Telecommunications Network Engineer (DLA-Jets)
Horizon Industries 4.6
Remote data communication engineer job
Security Clearance: Must possess an active Top Secret Clearance. Job Type - Proposal - Future Opportunities Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT consulting and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Key Responsibilities Experience in telecommunications network design and management. Must demonstrate the ability to work independently, or under only general direction, on requirements that are moderately complex to analyze, plan, program, and implement. Experience in analysis and design of voice networks, LAN data networks, wireless networks, and/or network management systems to support voice and data services. Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services. Develops designs and plans for the installation and maintenance of telecommunications systems from project inception to conclusion. Analyzes the problem and the characteristics of the information to be transported. Defines the problem and develops system requirements and network specifications. Closely coordinates with other information system professionals to ensure proper implementation of network services. In conjunction with functional users, develops alternative solutions and backup plans. In addition to the above, experience is particularly in complex applications involving all phases of telecommunications network design, implementation, and analysis. Experience in managing the above activities. Experience in managing the evaluation and cost estimation of voice and data LAN services from telecommunications carriers, designing access and backbone networks using carrier services, or managing the analysis and design of wireless voice or data networks (using private radio facilities or commercial services). Provides technical and administrative direction to personnel responsible for telecommunications network design, implementation, and operations tasks, including reviewing work products for correctness, adherence to the design concept, and user standards, and ensuring progress in accordance with schedules. Makes recommendations, if needed, for approval of major network installations. Prepares milestone status reports and deliveries/presentations on network progress to colleagues, subordinates, and end-user representatives. Minimum Requirements: Five (5) years of relevant experience IA Level certification: IAT-II (CompTIA Cybersecurity Analyst (CySA+) , Cisco Certified Network Associate (CCNA) Security, EC-Council Certified Network Defender (CND), Global Industrial Cyber Security Professional (GICSP), Global Information Assurance Certification (GIAC) Security Essentials (GSEC), Systems Security Certified Practitioner (SSCP), CompTIA Security+ CE, or any IAT III level certification is required Computing Environment: Cisco Certified Network Professional (CCNP), Cisco Certified Wireless Professional (CCWP), or other relevant Telecommunication Engineer Senior Cisco certifications Why you will love working with us/ Perks A comprehensive benefits package including healthcare (medical, dental, vision and disability) a 401k program where you are 100% vested from day one with an employer match after 90 days. an Educational Assistance program. a Student Loan Repayment Program Gym Reimbursement Program. Paid Time off Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled
$95k-124k yearly est. Auto-Apply 2d ago
Voice Provisioner
Ness Digital Engineering
Remote data communication engineer job
at Ness Romania SRL Job ID 5029 Why Ness We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world. You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. Requirements and responsibilities This position's primary purpose is to provision SIP and ISDN services for customer use and CXOne Mpower network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept direction from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism and expedience. What you'll do New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION) and Inbound (Toll Free, DID: local and international) orders. Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request. Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records. During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary. Interfaces regularly with other internal CXOne Mpower departments such as COGS team: Carrier builds, Carrier testing, Carrier CAC Increase/Decrease, Carrier Disconnects. RespOrg/port In and Out, route and provision inbound number services to the NICE CX network through internal and external carrier systems for Local and International Toll Free and DID's. Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues. Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail. Performs pretesting with LECs and Vendors if required. Performs quality assurance audits and takes responsibilities for errors. Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders. Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations. May be required to work nights, evenings and weekends. Follows the company Code of Ethics and CXOne Mpower policies and procedures at all times. Communicate in an effective and professional way with customers in and outside of CXOne Mpower. What you'll bring Bachelor's degree in Telecommunications or related field or equivalent work experience; 5+ years experience in telecommunications; Experience with T1, DS3, OC3, OC12 install and test; Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc); Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting; Command level knowledge Empirix, Wireshark, Ribbon Analytics; Previous experience with configuring SBCs; Proven track record of excellent communication and conflict resolution skills. Not checking every single requirement? If this role sounds good to you, even if you don't meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills. Let's meet and you may just be the right candidate for one of our roles. At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.
$80k-106k yearly est. Auto-Apply 60d+ ago
NOC Engineer, Remote
Connection 4.2
Remote data communication engineer job
Connection Services has a fantastic opportunity for a NOC Engineer, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including but not limited to; 3 weeks paid PTO, tuition reimbursement, 401k excellent benefits, etc.; opportunity for growth. REMOTE The Senior NOC Engineer works with limited direct supervision and guidance of the NOC shift manager. This position requires the ability to be a key stakeholder in incident response, troubleshooting, network planning and procedures development. The Senior NOC Engineer is responsible for system network and design expertise, for conducting high level systems analysis, planning, and coordinating installations and deployments. Responsibilities also include ensuring backup and recovery systems are operational, and for identifying problem areas including but not limited to network, infrastructure, and servers. The Senior NOC Engineer identifies ways to enhance and improve existing systems, determine cost benefits, and recommend solutions. As a senior team member, the Senior NOC Engineer mentors lower skilled NOC Agents. Responsibilities Requirements: Maintains and expands customer relationships through: Understanding of how to deliver quality service while adhering to service level agreements (SLAs) in a fast-paced environment. Understanding the importance of regular follow up and status updates to customer and management for outages and escalations through issue resolution. Developing documentation including user guides, admin guides, knowledge base articles, FAQs, quick reference guides. Providing advanced technical recommendations across firewalls, servers, cloud platforms, and networking technologies. Demonstrating continuous improvement and identifying opportunities to enhance operational efficiencies. Participating in strategy planning discussions with technical, business, and client partners. Escalating issues effectively to management, SMEs, manufacturers, software publishers, etc., to ensure timely resolution of customer outages and issues. Continually assesses, refines, and implements managed services processes and procedures by: Monitoring incident request systems and taking ownership of L3+ requests in accordance with SOPs. Working effectively in a collaborative and innovative team-oriented environment. Providing technical support for all shifts. Developing and maintaining standard operating procedures across Lifecycle and Managed Services. Documenting troubleshooting steps, resolutions, recommendations, and next steps in systems such as ServiceNow. Supports customers through: Familiarity working within ticketing systems as part of a larger technical team. Clearly communicating and executing all firewall, server, cloud, and networking engineering tasks. Conducting network audits and delivering actionable findings. Providing solutions for unfamiliar technologies, applications, and environments with a strong ability to learn quickly. Creating and performing network testing (regression, functionality, and performance). Expert understanding of networking principles (IP addressing, subnets, routing, and switching). Expert-level OS troubleshooting in Windows environments. Strong knowledge of Microsoft client/server environments including Azure AD, Azure compute, Azure networking, and hybrid identity. Expert understanding of Active Directory, DNS, DHCP, and Group Policy. Strong knowledge of antivirus, backups, and virtualization with VMware vSphere/ESXi, vCenter, and Hyper-V. Familiarity with VMware Cloud (VMC), Azure VMware Solution (AVS), and cloud-based DR/backup solutions. Expert understanding of desktop and server operating systems (Windows & Linux). Fundamental knowledge of Microsoft Endpoint Manager/Intune and cloud-based patching methodologies. Min USD $48.00/Hr. Max USD $57.00/Hr. Qualifications Qualifications: Excellent verbal and written communication skills. Advanced Microsoft Office skills, including creating presentations, documents with complex formatting, and advanced Excel spreadsheets including macros. Advanced computer knowledge and strong data-entry accuracy. Strong knowledge of network troubleshooting including IP/TCP connectivity issues, VPN technologies, and remote-user support. Strong understanding of Azure cloud infrastructure, Azure networking, Azure VMs, Azure Backup, Azure Monitor, and Azure security fundamentals. Expert-level knowledge of antivirus, backups, and VMware/Hyper-V virtualization, including vSphere, vCenter, vSAN concepts, and migrations. Ability to troubleshoot and resolve email issues, specifically MS Outlook and cloud-based Exchange/Office 365. Support commonly used software, hardware, web applications, and back-office equipment including printers and network appliances. Familiarity with ITIL/SLA principles. Expert knowledge of multiple ticketing systems, including ServiceNow, AutoTask, and Zoho. Expert knowledge of networking principles (IP addressing, subnets, routing, switching). Expert-level knowledge of OS troubleshooting in Windows environments. Advanced knowledge of desktop and server operating systems, including Linux. Expert knowledge of major firewall platforms such as FortiGate, SonicWall, Sophos, and Meraki. Strong experience with monitoring tools including ManageEngine, Nagios, and SolarWinds. Experience with cloud-integrated architectures, hybrid-cloud operations, VMware Cloud on AWS, Azure VMware Solution (AVS), and cloud disaster recovery platforms is highly preferred.
$48-57 hourly Auto-Apply 42d ago
Senior Telecommunications Network Engineer (Future Opportunity)
Age Solutions 4.5
Remote data communication engineer job
About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Senior Telecommunications Network Engineer who specializes in Local Area Networks (LAN) design and engineering. Candidate must have experience managing the evaluation and cost estimation of voice and data LAN services from telecommunications carriers, designing access and backbone networks using carrier services, and/ or managing the analysis and design of wireless voice and/or data networks. Responsibilities Include: Provides technical and administrative direction for personnel responsible for telecommunications network design, implementation, and operations tasks, including the review of work products for correctness, adherence to the design concept and to user standards and progress in accordance with schedules. Makes recommendations, if needed, for approval of major network installations. Prepares milestone status reports, and deliveries/presentations on network progress to colleagues, subordinates, and end user representatives. Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services. Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion. Analyzes the problem and the characteristics of the information to be transported. Defines the problem and develops system requirements and network specifications. Closely coordinates with other information system professionals to ensure proper implementation of network services. In conjunction with functional users, develops alternative solutions and backup plans. Required Skills, Qualifications and Experience: Experience: Five (5) years relevant experience. Experience, particularly on complex applications involving all phases of telecommunications network design, implementation, and analysis. Experience in analysis and design of voice networks, LAN data networks, wireless networks, and/or network management systems to support voice and data services. Experience in managing the evaluation and cost estimation of voice and data LAN services from telecommunications carriers, designing access and backbone networks using carrier services, or in managing the analysis and design of wireless voice or data networks (using private radio facilities or commercial services). Certifications: Must have and maintain a compliant DoD 8570 IAT Level II Certification, such as Security+CE. Must have and maintain a valid Computing Environment certification, such as Cisco Certified Network Professional (CCNP), Cisco Certified Wireless Professional (CCWP), or other relevant Telecommunication Engineer Senior Cisco certifications. Citizenship and Clearance: US Citizenship is required DoD Top Secret Clearance. Education: High School Diploma. Preferred Qualifications: DoD/DLA Experience. Work Environment and Physical Demand: Must be able to lift 30 -50lbs over your head. Must be able to bend and move around equipment racks. Must have a valid driver's license. Compensation: $90,000 - $110,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
$90k-110k yearly Auto-Apply 51d ago
Data Center Solutions Thermal Solutions Engineer
Advanced Cooling Technologies, Inc. 3.7
Remote data communication engineer job
Job DescriptionDescription: Who We Are: Advanced Cooling Technologies, Inc. (ACT) is a premier thermal solutions provider serving many diverse markets including Defense, Aerospace, High-Performance Computing, Power Electronics, Medical and HVAC industries. We are at the forefront of advanced thermal management technologies, delivering high-performance cooling solutions for the world's most demanding environments. Our innovative products support AI, HPC, and cloud infrastructure by ensuring reliable, energy-efficient thermal performance. As we continue to grow, we are seeking a talented and driven Product Development Engineer to join our team and contribute to the design and commercialization of next-generation thermal solutions, including air, liquid, and two-phase cooling systems. ACT is strongly committed to our customers, employees, and our community. Innovation, Teamwork and Customer Care are our core values that drive the continuous growth of our company. Our skilled and dedicated staff is our strongest resource and the critical factor in our ongoing success. Position summary: As a Data Center Thermal Solutions Engineer, you will lead the design, analysis, prototyping, and testing of thermal products for data center applications. You will collaborate with manufacturing, marketing, and the customer's engineering teams to develop innovative cooling solutions that meet performance, cost, and reliability goals. Projects range from iterative improvements to existing designs to clean-sheet development and advanced performance testing. Product Development Engineers typically manage multiple programs simultaneously, offering broad exposure to the entire product development cycle. Working within a multidisciplinary team, including Electrical Engineers and Engineering Technicians, you will help bring complex thermal systems from concept to production. Candidates with a strong technical foundation and experience data center systems are especially well-suited for this role. We will consider fully-remote for the right candidate, but will require on-site presence for initial training, and then at least quarterly on-site visits. Responsibilities Include: Design and develop thermal management products (e.g., cold plates, heat exchangers, CDUs, air-to-liquid systems) from concept to production. Perform thermal and fluid simulations (CFD, FEA) to optimize performance and reliability. Perform structural analysis on support systems and pressure containing components (FEA) Conduct hands-on prototyping, testing, and validation of thermal systems under real-world conditions. Translate customer requirements into engineering specifications and product architectures. Manage customer experience through periodic status update meetings (PowerPoint presentations) and overall project management Collaborate with sales and marketing teams to generate proposals and marketing content to support business unit growth Generate detailed 3D CAD models, drawings, BOMs, and engineering documentation including test reports, work instructions, and operations and maintenance manuals. Support product lifecycle activities including DVT, EVT, and NPI launches. Collaborate with suppliers and internal teams to ensure manufacturability and cost effectiveness. Stay informed of emerging trends in data center cooling, industry standards, and thermal technologies. The ideal candidate will possess the following qualities: Initiative: Product Development engineers don't have a daily agenda given to them and are expected to take it upon themselves to work closely with customers, vendors and ACT personnel to fulfill projects goals and objectives. Technical knowledge: We are looking for a candidate who has a strong real-world engineering background, coupled with hands-on skills and fabrication and testing capabilities. Teamwork skills: As a member of the product development team, the ideal candidate must have the ability to give and receive encouragement and constructive criticism, communicate effectively, and work cooperatively with team members to achieve common goals. Critical thinking skills: Customers and projects vary widely in Product Development, and the strategies and design approaches that worked for one program may be completely different for the next opportunity. Because of that, we need a curious individual who loves to dive in, experiment, and develop innovative solutions to new challenges. Desire to grow: The ideal candidate wants to be the best at their job and is never content with "good enough". They set lofty goals and constantly seek to improve themselves and expand their professional knowledge and skillset. They desire to sharpen their engineering and project management skills and grow in leadership ability and responsibility. Requirements: B.S. or M.S. in Mechanical Engineering or related (non-technical) engineering degree 3+ years of experience in thermal systems product development, preferably in electronics or data center cooling. Strong background in heat transfer, thermodynamics, and fluid dynamics. Experience with CFD tools (e.g., Ansys Fluent, Autodesk CFD, or similar). Proficient in 3D CAD (SolidWorks). Knowledge of thermal product manufacturing processes such as CNC machining, brazing, and sheet metal fabrication. Excellent problem-solving, communication, and project management skills. Preferred Skills: Experience with two-phase cooling technologies (refrigerant, heat pipe, or vapor chamber-based systems). Familiarity with industry standards (ASHRAE TC 9.9, 90.4, OCP, etc.). Exposure to data center infrastructure and liquid cooling deployments. Familiarity with environmental regulations for use of refrigerants in cooling systems ACT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law. E-verify employer.
$85k-108k yearly est. 10d ago
NOC Technician, 100% Remote
Military, Veterans and Diverse Job Seekers
Remote data communication engineer job
The NOC is the central point of communication for the IT organization. Communication between the different technical teams flows through the NOC. Because of this, NOC team members need to be able to effectively communicate technical issues with technical and non-technical people. NOC Technicians handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary. NOC Technicians will find themselves in an ideal position for learning a wide collection of technologies and can look forward to crucial experience with network gear, Linux and Windows servers and the engineers who built the systems. What you will do: Create, investigate, resolve or escalate trouble tickets for issues received via monitoring systems, telephone, email, or client portals for issues relating to, but not limited to: server and network alerts, remote access (VPN) connectivity, network connectivity issues, system backups, remote network discovery and troubleshooting, DNS, email, spam filtering and web hosting. Understand and deliver on ticket escalation expectations. Own the responsibility of your tickets by ensuring statuses are kept current, documentation is clear, and issues are resolved. Tickets must be updated in real time as events and actions occur. Reporting progress to clients and notifying them of resolutions through various sorts of documentation. Solid ability to communicate effectively with both technical staff and end users; by providing exceptional client service skills. Attends to obligations and supports other company initiatives as directed. The kind of people we look for: Versatile people who thrive on variety and challenge Excited about working in a fast-paced environment Innate problem solvers who want to grow in a flexible, collaborative culture Takes initiative, pushes boundaries, motivated to innovate Talented individuals with a growth mindset who want to use their learning and relationship-building skills Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality Qualifications: Associates Degree in Networking and Systems Administration or equivalent work experience. Must have a good technical understanding of VoIP, DNS, VPN, TCP /IP, and DHCP. Strong working knowledge of OS(s) including Windows and Linux. 1-3 years of experience with IT Network Operations support in a professional environment. Experience utilizing network monitoring platforms or custom tools. Willingness to work flexible schedules including weekends and support a 24X7 operation. Requires strong problem solving, time management, flexibility, and communication skills. Must have the ability to multi-task, organize and document many tasks at one time. Excellent verbal and written communication skills, presentation, and problem-solving skills. Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. Experience in creating technical documentation (technical bulletins, how to guides, etc.) Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. Willingness and ability to work flexible hours. Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams) Physical Demands: Employees may experience the following physical demands for extended periods of time: Sitting, standing, and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor (90-95%)
$39k-61k yearly est. 60d+ ago
NOC Tech I
Sinch
Remote data communication engineer job
Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation! DESCRIPTION As part of the Network Operations team, you will be responsible for providing 24x7 monitoring of all components of Sinch Voice's network utilizing various network monitoring systems and direct access to switches, DACS routers, and other network elements. Technicians are alerted to and must act upon any alarm conditions. NOC Technicians engage with customers, carriers/providers/vendors, and internal teams to facilitate the accurate and timely resolution of customer or network issues. This is a 3rd shift position, Friday - Monday 9:00pm - 7:30am Central. Your Impact & Responsibilities * Follow standard operating procedures to perform routine network changes, migrations, and maintenance in various network elements upon request. * Identify, troubleshoot, and resolve network related issues and problems efficiently utilizing monitoring tools, reference materials, and other team members for guidance. * Open trouble tickets and follow up on network/customer issues per Sinch Voice procedures and complete applicable paperwork in a timely manner. * Foster an environment of knowledge sharing and interface positively with peers, other departments, carriers, and customers to identify operational issues and provide efficient corrective actions in a geographically dispersed team environment. * Accept on-call responsibilities on a rotating schedule with other technicians. * Be available for overtime work assignments when requested. * NOC Technicians may be responsible for other tasks and responsibilities as assigned or deemed necessary by management. * Some required travel related to training, meetings and service coverage issues. REQUIREMENTS * Associate's or Bachelor's degree in Electrical Engineering or a related field is preferred * Strong PC, UNIX OS and application skills with fundamental knowledge of basic networking principles. * Strong problem solving and analytical skills. * Domestic and International LD Voice * Exhibits a high level of initiative and resourcefulness. * Excellent written and verbal communication skills * Proven documentation skills with consistent accuracy of details. * Superior customer service skills. * Self-starter with a high energy level. * Exhibits a high level of adaptability/flexibility. * Well-developed sense of urgency; follow through. This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; Denver, CO; San Antonio, TX OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: ******************************* No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits * STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. * CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. * SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. * TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. * PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. * WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. * MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position is between $27 - $31/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until November 20, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
$27-31 hourly Auto-Apply 23d ago
Network Engineer Co-op
Nokia Global 4.6
Remote data communication engineer job
(s): 1 Duration: 3 Months+ Education Recommendations Currently a candidate for a bachelor's degree or diploma in Computer Science, Computer Systems Engineering, or a related field with an accredited school in the US. Dell, Omni, Nuage, 77xx, switches and routers IPAM solutions Software Define Networking (SDN) Sysadmin skillset Ansible scripting It would be nice if you also had: Red Hat OpenShift (preferred) or VMware Kubernetes application deployment GCP (preferred) or Public Cloud GitLab, Jenkins, Artifactory API / script development As part of our team, you will: Supporting network equipment, including routers, proxy servers, switches, DNS, and DHCP Design and implement new network solutions and/or improve the efficiency of current networks Help maintain our infrastructure, including dual-stack network design and management, dynamic routing protocols, and load balancing Implement Firewall rules
$88k-118k yearly est. Auto-Apply 9d ago
Telecom Network Engineer
Teksynap
Data communication engineer job in Columbus, OH
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure + Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management + Work on VTC tasks/projects as designated by the Team Lead and/or PM + Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters + Develop required specifications for simple to moderately complex troubleshooting + Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins + Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices + Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs + Perform CODEC updates and other technical administrative duties as assigned + Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management + Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure + Create, update, and manage trouble tickets in the DLA Service Now ticketing system + Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network + Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software + Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives + Provide software and configuration updates as required by DOD IA directives + Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required + Create and update documentation, including CONOPS, SOPs, and troubleshooting guides + Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads **REQUIRED QUALIFICATIONS** + DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security + CySA+ GICSP + GSEC + Security+ SSCP + Computing Environment Certifications: + 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): + 100-150 Cisco Certified Support Technician (CCST) Networking + 100-160 Cisco Certified Support Technician (CCST) Cybersecurity + Clearance: + Must possess Secret Clearance with IT-I Sensitivity + Experience: + Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. **Overview** We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Columbus, OH (on-site) + Type of environment: Office + Noise level: Medium + Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work eveningsand weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** US Citizen Secret clearance with IT-I sensitivity required **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-OH-Columbus_ **ID** _2025-8037_ **Category** _Network Administrator/Engineer/Architecture_ **Type** _Regular Full-Time_
$64k-98k yearly est. 60d+ ago
Telecom Network Engineer
Sql Database Administrator In Fort Belvoir, Virginia
Data communication engineer job in Columbus, OH
Responsibilities & Qualifications RESPONSIBILITIES Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management Work on VTC tasks/projects as designated by the Team Lead and/or PM Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters Develop required specifications for simple to moderately complex troubleshooting Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs Perform CODEC updates and other technical administrative duties as assigned Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure Create, update, and manage trouble tickets in the DLA Service Now ticketing system Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives Provide software and configuration updates as required by DOD IA directives Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required Create and update documentation, including CONOPS, SOPs, and troubleshooting guides Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads REQUIRED QUALIFICATIONS DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): CCNA Security CySA+ GICSP GSEC Security+ SSCP Computing Environment Certifications: 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): 100-150 Cisco Certified Support Technician (CCST) Networking 100-160 Cisco Certified Support Technician (CCST) Cybersecurity Clearance: Must possess Secret Clearance with IT-I Sensitivity Experience: Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. Overview We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH (on-site) Type of environment: Office Noise level: Medium Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret clearance with IT-I sensitivity required OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$64k-98k yearly est. Auto-Apply 60d+ ago
Principal NOC Engineer
Boldyn Networks
Remote data communication engineer job
Empowering Connectivity, Ensuring Reliability. Principal NOC Engineer About the role: The Principal NOC Engineer is the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, and leadership to maximize client stability and satisfaction. What you'll be doing: Essential Functions and Responsibilities Lead diagnostic and restoration efforts for complex incidents; perform root-cause analysis and publish findings. Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance. Collaborate with the product team on network product design that drives stability and with the Implementation team on network design as needed. Own the technical relationship for assigned clients-maintain deep knowledge of environments, risks, and business goals. Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface. Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities. Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks). Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings. Participate in a rotational on-call schedule for high-priority escalations. Other duties as needed. What you'll bring: Qualifications Expert-level Cisco certification (CCIE-Enterprise or CCIE-Routing & Switching) required. ITIL Foundation (or higher) preferred. CWNE certification or equivalent wireless expertise is a plus. Required Technical Competencies 10+ years of experience with dynamic routing protocols. 10+ years of experience with Cisco IOS/IOS-XE Routing/switching platforms. 10+ years of experience with Remote Access VPN and Site-to-Site VPN. 10+ years of experience in troubleshooting and managing Firewalls: ACLs, NAT, NGFW, routing. Exposure to most of the following technologies: ACI (4+ years) ISE (4+ years) Cisco SD-Access (2+ years) Public cloud (AWS or Azure) (3+ years) FMC and managed devices (FTDs) (5+ years) DNAC (3+ years) Cisco SD-WAN (3+ years) Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN (3+ years) Automation / Programmability: Python / Ansible (3+ years) Firewall expertise (Palo Alto, Cisco ASA, Fortinet, Checkpoint) is highly valued and may offset gaps in other areas. Consulting & Soft Skills Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, managers, and C-level stakeholders. Excellent verbal and written communication; consistent, customer-focused follow-through. Strong mentoring mindset and commitment to continuous learning. About us: At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. Why work with us? We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way. We also offer: Salary: $190,000-$200,000 Annual Bonus Thousands of LinkedIn Learning courses Flexible working opportunities Monthly technology stipend Competitive benefit packages Paid Maternity and Paternity leave Peer recognition program Career development programs Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.
$53k-78k yearly est. Auto-Apply 60d+ ago
Associate NOC Engineer
Nff 3.5
Remote data communication engineer job
Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results. NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles. About this Position / Responsibilities Provide complete, 1st-level NOC support of network and IT systems technologies as part of NFF's managed services practice Monitor and respond to network and system hardware and software alerts Perform client specific actions, such as running scripts or commands on client-based systems and recording the output results to aid in issue diagnosis Interface with clients and vendor support to ensure proper escalation during outages or periods of degraded performance Troubleshoot network and system outage or performance issues Analyze network traffic to provide incident triage and/or root cause identification Utilize software and hardware tools to identify and diagnoses network and system faults and degraded performance Interface with managed services clients for communication of alerts, issue impact, and ongoing status of active incidents Utilize NFF and/or client specific ticketing tools for incident management, tracking and close out Assist with internal IT projects and support needs as part of Corporate Engineering Team Qualifications Required Hands on experience with either Windows or Linux System Administration Ability to work with customers to gather, analyze and validate reported network, system or application issues Excellent written and oral communication skills and proven ability to collaborate effectively with technical and non-technical staff Demonstrated experience in providing excellent customer service Proficiency in Microsoft Office Suite products (Word, Excel, etc.) Dedicated remote work/office environment, free of interruptions and distractions that would affect work performance. In addition, background noise should be at a minimum and not interfere with customer, peer, or partner conference calls. The designated workplace must be in a safe, healthy, professional, and secure manner free of recognized hazards US Citizen (residing in the US) Preferred Associate level knowledge of Cisco enterprise solutions resulting from previous operational support or implementation experience in enterprise networks Familiarity with network monitoring protocols and methods (SNMP, Syslog, NetFlow, etc.) Bachelor's or associate degree in computer science, engineering, or other technical discipline. Expirience with Cyber Security tools & platform at an enterprise level. Microsoft Active Directory configuration and integration experience Microsoft O365 Administration and Support Microsoft InTune Administration and Support Linux, PowerShell, Python, Ansible, Expect and other scripting and automation techniques Technical Certifications in software development or any of the following vendors: Microsoft Cisco NetApp Riverbed Splunk VMware Team Values Deliver Excellent Customer Service by Putting yourself in the Customer's Shoes Become Essential to your Peers and Customers by Providing Value in every action Outperform yourself and others through a commitment to Constant Improvement Take the Lead by presenting solutions, owning and then resolving issues Set expectations by Calling your Shot and then see them through NFF Disclosures NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental life insurance and ADD&D Comprehensive 401k plan Paid Time Off NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.
$55k-83k yearly est. Auto-Apply 29d ago
NOC Engineer - Tier III
Vero Networks 4.2
Remote data communication engineer job
NOC Engineer - Tier III Department: Networks Operations The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime across our national fiber and IP transport infrastructure. This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ideal candidate is a hands-on problem solver and technical mentor with deep experience in fiber transport, IP core networks, and NOC operations. RESPONSIBILITIES Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services. Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution. Coordinate escalations with internal engineering, field operations, and external vendors. Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems. Conduct proactive network performance analysis, capacity planning, and optimization. Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel. Oversee change management, upgrades, and maintenance windows to minimize service impact. Maintain detailed documentation, runbooks, and process improvements for network operations. Ensure SLA adherence, service availability, and MTTR targets are consistently achieved. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 8-10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments. Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet). Hands-on experience with: Juniper (Junos), Cisco, and MikroTik platforms. Calix XGS-PON and access/aggregation network management systems. Fixed wireless and LTE platforms such as Cambium, Telrad, or similar. Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus). Strong understanding of network monitoring, alerting, and telemetry tools. Proven ability to lead technical response during major incidents and guide NOC teams through resolution. Bachelor's degree in computer science, IT, or equivalent experience preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
$46k-63k yearly est. Auto-Apply 16d ago
Unified Communications and Network Engineer
Wallick Properties 3.8
Data communication engineer job in New Albany, OH
Description Wallick Mission: Opening doors to homes, opportunities, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are Care, Character and Collaboration. In accordance with Wallick Mission and Values, the Unified Communications & Network Engineer serves as the technical lead for Wallick Communities' communications and network ecosystem. This role designs, implements, and maintains enterprise voice, data, video, messaging, collaboration platforms, and network infrastructure supporting these services. Responsibilities include QoS configuration, LAN/WAN optimization, integration with Ubiquiti gear, and ensuring secure, reliable, and high-performing communication and network services across all communities and corporate offices. The position also includes budget ownership and vendor management. Qualifications Required: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 5+ years of experience in unified communications and network engineering (VoIP, LAN/WAN, VLANs, COTs, routing, switching). Experience with Ubiquity, Microsoft Teams Phone, Yealink, Apple, Polycom, SIP, SBCs, PSTN, QoS, and E911. Strong knowledge of network security principles and troubleshooting skills. Excellent documentation, project execution, and cross-functional communication skills. Strong problem-solving skills and the ability to work in a team environment. Functions and Responsibilities: Design and Implementation: Develop and deploy unified communication systems that integrate messaging, voice, video, collaboration tools, faxing, and cellular technologies. Maintenance and Troubleshooting: Maintain and troubleshoot unified communication infrastructure, including servers, gateways, routers, switches, cellular networks, and related devices. Performance Monitoring: Ensure systems meet performance, availability, and security requirements through monitoring, testing, and tuning. Collaboration: Work closely with other IT professionals, such as network engineers, application developers, and security analysts, to deliver integrated solutions and enhance end-user experience. Documentation: Develop and document standard operating procedures, installation guides, user manuals, and training materials. Vendor Management: Collaborate with vendors, service providers, and stakeholders to understand requirements, provide technical advice, and ensure alignment with organizational goals. Cellular Technology Management: Oversee the integration and management of cellular voice and data services, including coordination with cellular service providers and ensuring optimal performance. Continuous Improvement: Stay up to date with the latest industry trends, technologies, and best practices related to unified communication and cellular technologies. Physical Demands: Position requires work to be performed in office and field settings. Extensive use of a computer, keyboard and mouse; requires lifting, walking, talking, seeing and hearing. Must be able to work in a fast-paced environment. Work Environment: Work takes place in an office setting with moderate noise levels. Travel is required.*Employment is contingent upon passing a pre-employment background check and drug screen.
$28k-37k yearly est. Auto-Apply 6d ago

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Updated January 14, 2026

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Data communication engineer jobs near me - 93 jobs

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