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Data Communications Analyst skills for your resume and career
15 data communications analyst skills for your resume and career
1. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provide world-class fault, performance, and configuration management of long-haul critical communication connectivity and technical support.
- Provided technical support for certification and testing with major national account merchants.
2. VoIP
- Participated in a team effort to successfully roll out VOIP throughout most of our campuses.
- Performed wireless site surveys for multiple office complexes in preparation for wireless VOIP.
3. Network Infrastructure
- Maintained and repaired Server and Network infrastructure.
- Played key role in multiple million dollar network infrastructure projects which includes upgrading desk/board areas and Lab environments.
4. Network Devices
- Analyzed and installed networking software for monitoring and configuration of network devices.
- Project Team Leader: Data Center Relocation, responsible for all network devices and configurations.
5. Disaster Recovery
The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.
- Developed security, Disaster Recovery, and Business Continuity policies and procedures.
- Assisted in disaster recovery testing with clients documenting results and discoveries.
6. Lan Wan
- Design, build and maintains LAN WAN for customers and for the company.
7. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Performed installation and upgrade of software packages to enterprise UNIX / LINUX servers.
- Utilized Linux knowledge to troubleshoot and restore operations of network monitoring application during time period when primary Field Engineer was unavailable.
8. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Support testing and implementing of telecommunication network operations contingency, exercise and restoration plans utilizing various test equipment.
- Analyze and troubleshoot T1, Fractional T1, DDS and ISDN circuit problems using RACAL CMS400 and various FIREBERD/T-BERD test equipment.
9. Lan
- Supported LAN administration and design requirements for the Eastern Region including building and fiber campus implementation.
- Developed and implemented process/procedures for the audit of LAN and communications equipment.
10. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Support senior staff as required and ensure customer service level agreements and projected milestones are met.
- Maintained Access databases for customer service, hardware support, sales and accounting departments.
11. Network Hardware
- Analyze and resolve network hardware, software and communications problems using diagnostic software and/or technical troubleshooting processes.
- Implemented customer's disaster recovery networks according to coordinated requirements including the inter-connectivity and configuration of network hardware.
12. COMSEC
- Served as COMSEC custodian responsible for loading, inventory, destruction of COMSEC materials.
- Assisted COMSEC Custodian in the coordination, purchase and initial accountability for STE seed keys.
13. Routers
A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.
- Worked with vendors to ensure proper configuration and installation of Cisco 2811 routers for MPLS installations since fall 2008.
- Performed maintenance and monitoring activities on Cisco routers (Cisco 1700, 3600, 4000, 7500).
14. Switches
- Project leader of nationwide deployment of Codex T1/T3 multiplexers and interconnections of newly implemented matrix switches and Front End Processors.
- Performed initial network installation in a 100,000 square foot facility, configuring all switches and running 500 workstation connections.
15. IOS
iOS stands for "iPhone operating system," which is the operating system used in Apple phones and other mobile devices. This system, along with the software development kit Apple released, allows app developers to design new applications specifically for Apple devices. Because of the specific operating system, many applications designed using iOS are not compatible with devices that use a different system.
- Monitored, configured, and troubleshoot IP network via HP OpenView, CiscoWorks, Sniffer Pro, and Cisco IOS commands.
- Implemented and used SDM to configure Cisco IOS security features and network connection.
What skills help Data Communications Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on Data Communications Analyst resumes?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
The basic skills for entry-level communication practitioners haven't changed much over the years. Writing, design, and content creation are essential. What has changed are the channels we use to communicate. In addition to the basic skills, new practitioners must understand the places and platforms to communicate with their target audience. And we don't have to rely only on face-to-face and traditional media like newspapers, magazines, radio, and television to get our messages out. Social media have empowered the consumer to become engaged creators and influencers. And that's changed the playbook for communication professionals.
It's important to show your proficiency with basic communication skills and traditional and social media platforms. Even better, if your resume can showcase your real-world experience and the results you've achieved, you are sure to stand out from the crowd and get past the initial screening of applicants.
What soft skills should all Data Communications Analysts possess?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
What hard/technical skills are most important for Data Communications Analysts?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
Aspiring communication professionals must be able to use applications for word processing, create presentations, organize data, communicate digitally (e.g., email), and manage tasks and projects. You can do a lot of simple tasks using web-based apps, and that's what many students have used through school. However, you'll stand out if you're a superuser who really knows how to work applications like Microsoft Word, PowerPoint, Excel, and Outlook. These applications are powerhouses-if you know how to use them. If you can work magic with them and do it efficiently, you're already ahead of the game, and it will make your life so much easier. Of course, other specialized applications may be required by your organization or your position, e.g., design, photography, audio, and video editing software. Be prepared to learn the ones you need. There is plenty of online tutorials that are free or inexpensive.
Another way to set yourself apart is by earning and showcasing you are invested in your own professional development. There are increasing numbers of industry-recognized courses and exams to earn certificates showing your competencies in the profession. For example, seniors or recent graduates could earn the Principles of Public Relations Certificate offered by the Universal Accreditation Board, Public Relations Society of America (PRSA), and its student organization, PRSSA. Google, HubSpot, and Muck Rack are among industry service providers who have developed training programs where students can earn certificates to make them marketable.
What technical skills for a Data Communications Analyst stand out to employers?
Michael Goude
Senior Lecturer of Mass Communication, University of North Carolina at Asheville
List of data communications analyst skills to add to your resume
The most important skills for a data communications analyst resume and required skills for a data communications analyst to have include:
- Technical Support
- VoIP
- Network Infrastructure
- Network Devices
- Disaster Recovery
- Lan Wan
- Linux
- Test Equipment
- Lan
- Customer Service
- Network Hardware
- COMSEC
- Routers
- Switches
- IOS
- TCP/IP
- Trouble Tickets
- Modem
- Windows NT
- VPN
- Connectivity Issues
- Level Support
- PCS
- Ethernet
- Problem Resolution
- Mainframe
- T1
- ISDN
- Lotus Notes
- Network Equipment
- Network Issues
- Unix
- Communications Equipment
- Data Communication Networks
- OSPF
- ATM
- Management System
- T-1
- DNS
- BGP
- Network Systems
- Network Support
- Network Operations
- Configuration Changes
- RF
- Fiber Optic
Updated January 8, 2025