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Become A Data Communications Technician

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Working As A Data Communications Technician

  • Communicating with Persons Outside Organization
  • Updating and Using Relevant Knowledge
  • Documenting/Recording Information
  • Repairing and Maintaining Electronic Equipment
  • Getting Information
  • $63,710

    Average Salary

Example Of What A Data Communications Technician does

  • Designed and installed digital LAN/WAN technologies.
  • Performed change over from PCNET Network hardware and software to NET/ONE.
  • Twisted pair, fiber optics, co-ax, etc.
  • Maintained Frame Relay IP Networks on routers across the country.
  • Maintain fiber optics for multiplexers and fiber optic internet and video equipment.
  • Use broad knowledge of LAN, WAN, TCP/IP for network issues to resolve customer related issues.
  • Configured and installed communication hardware and software on P/C's and routers.
  • Installed and Verify Cat-5 specifications for data and voice cables.
  • Created User's accounts and gave access rights in Novell NDS and Domino Lotus Notes servers.
  • Maintain Audio and Video systems.
  • Inaugurated Dial-In Networks via Leased Lines, Multiplexers and Modem Racks.
  • Provided support for all in house and packaged applications on IBM Personal Computers and Apple Macintosh.
  • Provided remote and on-site Windows 98/2000 desktop support to external clients and internal personnel.
  • Experience with Panasonic KXT61610, KXT123IID, Merlin 410, 820, 820 Plus and partner key systems.
  • Install and label network cabling from cat5e, Cat6, fiber cable, and coaxial cabling (DS3).
  • Set up LAN's using Hubs, Switches, Routers and CAT-5 cabling.
  • Support a Local Area Network of Ethernet, Token-Ring, and FDDI.
  • Trouble-shoot Novell IPX, TCP/IP, Dec-net, SNA and AppleTalk.
  • Integrated voice and data networks to ensure efficient operation of communications systems.
  • Configured and Installed all Communication Hardware, using Modems, Data Link Controllers, Multiplexers and Auto Call Units.

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How To Become A Data Communications Technician

Telecommunications equipment installers and repairers typically need postsecondary education in electronics, telecommunications, or computer technology and receive on-the-job training. Industry certification is required for some positions.

Education

Postsecondary education in electronics, telecommunications, or computers is typically needed for telecom technicians. 

Technical instruction in basic electronics, telecommunications, and computer science offered in community colleges and technical schools may be particularly helpful. Most programs lead to a certificate or an associate’s degree in electronics repair, computer science, or related subjects.

Some employers prefer to hire candidates with an associate’s degree, particularly for positions such as central office technicians, headend technicians, and those working with commercial communications systems.

Training

Once hired, telecom technicians receive on-the-job training, typically lasting a few months. Training involves a combination of classroom instruction and hands-on work with an experienced technician. In these settings, workers learn the equipment’s internal parts and the tools needed for repair. Technicians who have completed postsecondary education often require less on-the-job instruction than those who have not. 

Some companies may send new employees to training sessions to learn about equipment, procedures, and technologies offered by equipment manufacturers or industry organizations.

Because technology in this field constantly changes, telecom technicians must continue learning about new equipment over the course of their careers.

Licenses, Certifications, and Registrations

Some technicians must be certified to perform certain tasks or to work on specific equipment. Certification requirements vary by employer and specialization.

Organizations, such as the Society of Cable Telecommunications Engineers, offer certifications for telecom technicians. Some manufacturers also provide certifications for working with specific equipment.

Advancement

Advancement opportunities often depend on previous work experience and training. Repairers with extensive knowledge of equipment may be qualified to become manufacturing sales representatives.

Important Qualities

Color vision. Telecom technicians must be able to distinguish different colors because they work with color-coded wires.

Customer-service skills. Telecom technicians who work in customers’ homes and offices, should be friendly and polite. They must be able to teach people how to maintain and operate communications equipment.

Dexterity. Telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination.

Mechanical skills. Telecom technicians must be familiar with the devices they install and repair, their internal parts, and the appropriate tools needed to use, install, or fix them. They must also be able to understand manufacturers’ instructions when installing or repairing equipment.

Troubleshooting skills. Telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent.

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Data Communications Technician jobs

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Top Skills for A Data Communications Technician

NetworkHardwareRoutersFiberOpticModemsLan/WanTroubleTicketsDataCommunicationsEquipmentT1VideoCat5HubsWindowsPersonalComputersFrameRelayCommunicationsSystemsInternetTestEquipmentCat-5TEthernet

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Top Data Communications Technician Skills

  1. Network Hardware
  2. Routers
  3. Fiber Optic
You can check out examples of real life uses of top skills on resumes here:
  • Implemented customer's disaster recovery networks according to coordinated requirements including the inter-connectivity and configuration of network hardware.
  • Installed Routers and Switches for new Branch offices, ordering new Circuits and coordinating the turn up with the various carriers.
  • Spliced, installed, tested and maintained multiple fiber optic networks.
  • Provided user assistance by troubleshooting, isolating and resolving problems with modems, routers, remote access servers and carrier services.
  • Maintain the LAN/WAN and Mainframe connections to there local and field offices.

Top Data Communications Technician Employers