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Data entry associate skills for your resume and career

Q: What are data entry skills?

Data entry skills are typing, word processing, and spreadsheet manipulation. Data entry is the process of inputting and updating information in an electronic system. Data entry technicians often type data into a spreadsheet, database, or digital document from a hard copy. They may perform some or all of the following tasks:

Updated January 8, 2025

5 min read

One of the most important hard skills a data entry associate can possess is experience managing computer database because much of the data entry work will be done on specific computer programs. It's also important for data entry associates to have the hard skill of working with a high volume of information. They may also need the hard skills of experience working with insurance companies, depending on the industry.

When it comes to soft skills,data entry associates should have strong communication skills above all else. Data entry associates oftentimes need to work with highly sensitive and confidential information, so confidentiality and discretion are also crucial.

Below we've compiled a list of the most critical data entry associate skills. We ranked the top skills for data entry associates based on the percentage of resumes they appeared on. For example, 22.1% of data entry associate resumes contained customer service as a skill. Continue reading to find out what skills a data entry associate needs to be successful in the workplace.

15 data entry associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how data entry associates use customer service:

Received inbound customer service calls assisting and educating customers with their financial accounts within Janus Mutual Funds.
Personalized Customer Service empowering the communication in order to create and maintain strong relationship with the customers.

2. Computer Database

A database or a computer database is a cluster of structured information stored in an electronic archive. This electronic data is administered through a database management system (DBMS), both (data and DBMS) of which are collectively referred to as a database system. The data is normally portrayed in the form of rows and columns for easy organization, management, alteration, and access. The organization of data in computer database enables users to write and query data efficiently.

Here's how data entry associates use computer database:

Input insurance information/data systematically into computer database.
Enter detailed information from mailed in medical paperwork into a computer database in accordance with company policies and federal laws.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how data entry associates use data entry:

Handled extensive data entry of key information into the company computer system, while completing patient co-payments/deductibles and overseeing patient accounts.
Billed customers for customs fees incurred - Data entry including document recognition and reconciliation - Billing escalation for complex orders

4. Computer System

Here's how data entry associates use computer system:

Receive, review and enter data into computer system and tracking database of pharmacy ordered prescriptions according to established procedures.
Entered information from submitted applications into the converted computer system, used great detail when entering information to insure accuracy

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how data entry associates use payroll:

Completed operational activities in Office Administration, Accounting and Payroll.
Administered payroll, scheduling and performance management systems.

6. WPM

WPM means words per minute, the average number of characters that a comment contains, which can also be referred to as keystrokes, against the time that person takes in keying them into the device. Mostly professional typists would type at a speed of 50 or 80 words per minute.

Here's how data entry associates use wpm:

Keyed documents for state records* Worked three different jobs daily* Kept quality 99.4 consistently* Typed over 45 wpm* Verified other employees work
Enter information on Census forms at a speed greater than 90 WPM with an accuracy level greater than 97%.

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7. PowerPoint

Here's how data entry associates use powerpoint:

Assist in advance software application tasks such as PowerPoint presentations, Management Information System and internet Applications.
Provide recruiting group administrative support including numerous large mailings, Excel worksheets; PowerPoint presentations.

8. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how data entry associates use hippa:

Entered numerical data into databases* Prepared invoices for warehouses* Obtained patients files and filed accordingly* Maintained and understood HIPPA* Operated Oracle
Maintain protected client information accordingly under HIPPA compliance.

9. Word Processing

Here's how data entry associates use word processing:

Compiled documents to be indexed for a document management repository and provided word processing and spreadsheet support in modifying files.
Ensured high quality word processing and customer order entry Maintained high percentages of processed check orders

10. HIPAA

Here's how data entry associates use hipaa:

Identified findings supported by documentation guidelines with high level of accuracy- Maintained HIPAA standards and confidentiality of protected health information.
Keyed daily requisitions accurately and efficiently in accordance to HIPAA protocol

11. Input Data

Here's how data entry associates use input data:

Input Data Information of received shipments in a dedicated database application.
Collected and input data into online database to verify coupon deductions.

12. Account Data

Here's how data entry associates use account data:

Keep information confidential Insert customer and account data by inputting text based and numerical information from source documents within time limits.
Verified entered customer account data by correcting and deleting or re-entering data, purging files to eliminate duplication of data.

13. Purchase Orders

Here's how data entry associates use purchase orders:

General data entry which included generating purchase orders, maintaining inventory database and received finalized goods.
Investigated and resolved problems associated with processing of invoices and purchase orders.

14. Office Equipment

Here's how data entry associates use office equipment:

Perform administrative duties such as operating office equipment or data filing as required.
Printed requested information and maintained office equipment and stationery supplies.

15. Front Desk

Here's how data entry associates use front desk:

Provided Front Desk Support Utilized Microsoft Office/Word for creating and accessing documents.
Front desk experience with patients involving reception, scheduling, and acting as liaison between patients and their doctors' offices.

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List of data entry associate skills to add to your resume

The most important skills for a data entry associate resume and required skills for a data entry associate to have include:

Customer Service
Computer Database
Data Entry
Computer System
Payroll
WPM
PowerPoint
Hippa
Word Processing
HIPAA
Input Data
Account Data
Purchase Orders
Office Equipment
Front Desk
Windows

Outbound Calls
Data Entry Errors
Source Data
Detect Errors
Medicaid
Inbound Calls
Scheduling Appointments
Computer Programs
Insurance Verification
Medical Claims
Customer Orders
CPT
Medical Billing
Inventory Control
Numerical Data
QuickBooks

Customer Accounts
Insurance Claims
Computer Entry
Disk
Company Database
Sales Reports
AS400
ICD-9
Bank Deposits
Verification Format
Entry Priorities
Optical Scanner
Re-Enter Data
FedEx
Subsequent Entry

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Updated January 8, 2025

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