Front Desk Clerk - Full Time
Data entry associate job in Montgomery, AL
Job Description
As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status. This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction. The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.
Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
Maintain up-to-date knowledge of groups or events in-house and current local events, ensuring guests are well-informed about relevant activities.
Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.
Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
Conduct guest check-ins and check-outs in a knowledgeable, efficient, friendly, and professional manner, ensuring a smooth process for guests.
Assist guests with the use of safe deposit boxes at the Front Desk, ensuring the security and confidentiality of their belongings.
Accurately post, correct, or adjust charges to guest accounts as necessary, maintaining precise records.
Be well-versed in hotel credit, cash-in-advance, and check-cashing procedures, adhering to established policies.
Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.
Handle cash transactions with accuracy and integrity, following cash handling procedures meticulously.
Front Desk Clerk
Data entry associate job in Montgomery, AL
Who Are We?Â
RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION:Â Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you’ve got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Â
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest’s method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the propertyÂ
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
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PROFESSIONAL EXPERIENCE
·        High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial – strongly preferred)
·        Proficient in MS Word, Excel, PowerPoint
·        Data Entry, Database Management experience
·        Telephone Etiquette experience
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INDUSTRY EXPERIENCE
·        Understanding of the hospitality industry (preferred)
·        Previous experience in the hospitality industry (preferred)
·        Previous experience as a Guest Services Agent
·        Bilingual communication skills (preferred)
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REQUIRED SKILLS
·        Must have experience with front office equipment
·        Must be flexible to work varied schedules
·        Excellent written and oral communication skills
·        Excellent organization skills
·        Must have an understanding and ability to perform repetitive tasks
·        Must have the physical ability to walk, sit, and stand during scheduled shift
·        Must be able to lift up to 40 lbs.
Â
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us – be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs – be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
Â
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.Â
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RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
Office Specialist - Montgomery
Data entry associate job in Montgomery, AL
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions
.
Customer Service
Answer incoming customer calls and route calls to the appropriate department.
Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
Respond to customer account and billing questions or concerns.
Contact customers regarding invalid payments and funding sources.
Accounting
Process customer payments received and complete daily bank deposits.
Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed.
Process account write offs and termination of customer accounts as needed.
Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist.
Review payroll and make adjustments as needed.
Maintain petty cash.
Human Resources
Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork.
Assist new and current employees with general HR/Benefits questions.
Process monthly employee changes including but not limited to pay rate and status changes.
Complete termination process for exiting employees.
Manage Workers' Compensation and Auto Insurance claims.
Qualifications
High School Diploma or equivalent
Must have excellent customer service skills.
Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
Must have excellent organizational skills, be able to multitask and determine priorities.
Must have excellent attention to detail; accuracy of work is highly important.
Must have excellent communication skills, both oral and written.
Must be able to work well both independently and as part of a team.
Ability to adhere to Cook's Grooming policy
This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook's employees enjoy:
Competitive Pay!
Health, Dental, Vision, Life, Disability!
401(k) Retirement Plan with Company Match!
Paid Time Off - Vacation/Sick Time + Holidays!
Mentorship & Advancement opportunities!
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Front Desk Clerk
Data entry associate job in Prattville, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay” but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
Chiropractic Office Receptionist
Data entry associate job in Montgomery, AL
Salary: Varies based on experience & qualifications
We are a fast paced high volume Chiropractic office who has been family owned for 20+ years. We are well known in the Montgomery and surrounding areas for our compassionate staff and excellent customer service. We are looking to add an all-star team player to the team! Experience is highly preferred but not necessarily required. The hiring process steps are as follows:
Submit your resume
Include your professional references or you can email them ********************************
Complete the required assessment by clicking the link below. We want to ensure that all applicants have a fair and equal chance, so were using a TestGorilla assessment.This minimizes unconscious bias in our hiring process. Ready to join our team? Start by clicking the link below. Create a candidate test gorilla profile and take the assessments.
**************************************
4. Successful candidates will be invited to a job interview
JOB DESCRIPTION AND REQUIREMENTS:
The most important skill for this job is being able to communicate effectively with patient's about the importance of following their Doctor's treatment plan in order to schedule the necessary appointments for that patient.
In addition to this you will b e on the phone ALOT and need to be comfortable making ALOT of phone calls and talking to ALOT of people over the phone with excellent phone etiquette and a happy attitude.
Must smile and greet patients and get their follow up and additional appointments scheduled AND be comfortable collecting money due at the time of service.
Must be willing to learn about the benefits of each service in the office and master the ability to communicate the benefits to patients.
Must have excellent phone etiquette and grammar
Must be compassionate and caring when it comes to wanting patient's to benefit and get the most from their treatment at the office.
Must have a happy attitude that is also heard through the phone
Must be a people person and be very effective at communicating well with others.
Must have high energy and good phone skills with a bubbly personality and presence
Greeting and providing the BEST customer service to patients over the phone and in person
Existing patients check out and scheduling of next appointments according to office protocol.
Handles all scheduling/ rescheduling of all types of appointments.
Initiating communication with team member responsible for referrals to /from other offices that identified as needed at patient check out.
Initiating communication with team member responsible for authorizations needed for existing patients
Initiating communication with team member responsible for patient record and statement requests
Ensuring that existing patient services and financials in charts are recorded according to office protocol
Answer billing questions related to daily charges, daily collections, and daily posting.
Handles incoming phone calls for appointment scheduling.
Ensures that reminder texts are going out
Easy ApplyBusiness Office Support Clerk (Part-time Continuous)
Data entry associate job in Montgomery, AL
The primary duty of the Business Office Support Clerk is to pick up, sort, and deliver mail/receive and secure college deliveries; serve as the college courier; cashier; procure the college's purchases through the release of purchase orders; assist in conducting the College's capital asset inventory.
Salary Schedule: L (Local, Part-time, hourly)
Essential Duties and Responsibilities
* Serve as mail dispatcher performing all duties related to mail/parcel distribution to include, but is not limited to FedEX and UPS.
* Receive, sort, and distribute all incoming mail at all campus locations each morning and afternoon
* Pick up, transport, and deliver all Interdepartmental packages between campus locations morning and afternoon
* Prepare FedEx and UPS packages for pick-up
* Stamp all outgoing mail for Post Office Pickup
* Maintain mailboxes of faculty, staff, and adjunct instructors
* Assist in bulk mailing projects and other advertising/promotional campaigns as assigned
* Serve as College courier to pick up and deliver College business to and from designated destinations.
* Perform shipping and receiving duties
* Process manual requisitions to purchase orders as necessary ensuring accuracy and completeness.
* Keep track of gas card mileage/usage.
* Serves as cashier.
* Report service needs for copiers, postage machine and other equipment on maintenance contracts.
* Assist with annual physical inventory of all college capital assets
* Assist in other business office functions as necessary
* Facilitate and participate in campus activities supporting college events as assigned, including but not limited to meeting set up and preparation, pickup and delivery of materials, campus tours and registration.
* Attend training and professional development workshops and conferences in all related areas.
Qualifications
* High school diploma or equivalent .
* Valid driver's license and excellent driving record.
* Good customer service abilities.
* Ability to work well under pressure.
* Effective oral and written communication skills
* Ability to handle multiple priorities.
* Proficient use of Microsoft Word and Excel.
* Ability to work nights and weekends if necessary to meet deadlines.
* Ability to travel including overnight travel for training and professional development.
* Ability to work flexible hours.
Application Procedures/Additional Information
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position. Applicants who fail to submit all required information will not be considered. Only applications received during the period of this announcement will be considered. A complete application packet consists of:
* Trenholm State Community College online employment application.
* A current resume, including three (3) references.
* Copy of transcripts that demonstrate the required educational qualifications must be included and must identify the applicant, institution, degree, and date conferred.
APPLICATION DEADLINE: Complete application files will be accepted by the Office of Human Resources on a continuous basis and remain active for one year for available positions. Incomplete application packets will eliminate the possibility of a position opportunity.
EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS: Trenholm State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System, that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Trenholm State Community College will make reasonable accommodations for qualified disabled applicants or employees.
Trenholm State Community College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. Any offer of employment is contingent upon a satisfactory criminal background investigation. The applicant will be responsible for the cost of the criminal background investigation.
This employer participates in E-Verify.
Receptionist
Data entry associate job in Prattville, AL
We are your local, family-owned Nissan and Toyota dealership! Proudly serving our area for over 50 years. Since opening our doors in 1964, we have strived to exceptionally serve our community and our staff. We've held true to our values while servicing our community and pursuing continuous growth. We strongly believe in continuous improvement for our employees. We've been continuing to grow, while holding true to our values of professionalism, positivity, teamwork and honesty! We strive to make our employees happy, resulting in long-term employee retention! We have employees that have been here 10+ years. We would like to add you to our great team!
At McKinnon Nissan and Toyota, we strongly believe in growth opportunities for our employees and therefore offer ongoing training and strive to promote from within!
Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below!
We Offer:
Competitive Pay
Health, Dental, Vision & Life Insurance
401K
Direct Deposit
Sundays off
Paid vacation
Paid instructor-led training
Ongoing training
Promote from within
Excellent work environment
Great team culture
Family owned and operated
Responsibilities:
The Receptionist is the first point of contact for customers visiting or calling the dealership. This position plays an important role in creating a positive first impression while providing professional and efficient administrative support to our sales and service departments. In addition to front desk duties, the Receptionist will also assist with scanning and organizing dealership paperwork.
Requirements:
Active interest in working in a fun, competitive environment based on teamwork and camaraderie
Experience and comfortable working with technology (computers, mobile phones, video)
Valid driver's license required as well as clean driving record
Professional appearance and work ethic
Outstanding organizational and multi-tasking skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyClubhouse Front Desk Staff
Data entry associate job in Montgomery, AL
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $12-$14 per hour. for this part-time position.
Key Requirements for this position:
Physical Demands- Candidates must be physically capable of lifting up to 50 lbs repeatedly to assist with the setup and breakdown of tables, chairs, and event equipment.
Hours- Approximately ten (10) hours per week, with potential for more during peak activity periods.
Flexibility- A flexible schedule is essential, as hours will vary based on event needs and may include evenings, weekends, and holidays.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
Check in visitors.
Greet residents and guests.
Enforce amenity rules and regulations.
Provide assistance to residents and guests in a courteous manner.
Ensure all amenity spaces are consistently managed.
Help host events and gatherings, including set up and clean up as required.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Enjoy interacting with the residents.
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must!
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
Long list of discounts and benefits available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
**
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
Front Desk Associate
Data entry associate job in Montgomery, AL
We are looking for a Front Desk Associate to serve as our members' and employees' primary point of contact. This position will manage memberships sales, day-to-day tasks, and all aspects of a member's request about their membership and the gym. This team member is expected to be outgoing, energetic, a problem solver, and have the ability to greet hundreds of members a day with a consistent smile. We're looking for a candidate with an extreme passion for the fitness industry with workout or gym experience.
Prior to our Grand Opening, this position involves membership sales and business to business marketing.
Excellent verbal and written communications skills required. If you are looking for a company that cares about its employees, gives the opportunity to advance, and provides a TEAM atmosphere - Send your resume now!
Front Desk Clerk
Data entry associate job in Clanton, AL
Join Our Team as a Front Desk Clerk at Hampton Inn Clanton!
Are you a friendly and organized individual with a passion for delivering excellent customer service? Hampton Inn Clanton, located in the heart of Clanton, AL, is looking for a Front Desk Clerk to be the welcoming face of our hotel. If you have at least one year of experience in a similar role and thrive in a fast-paced environment, we'd love to hear from you!
About Us
At Hampton Inn Clanton, we pride ourselves on providing our guests with a comfortable and memorable stay. Our team is dedicated to creating a warm and welcoming atmosphere for every visitor, and we're looking for someone who shares our commitment to exceptional hospitality.
What You'll Do
As a Front Desk Clerk, you'll be the first point of contact for our guests, ensuring their experience starts off on the right note. Your responsibilities will include: - Greeting and checking in guests with a friendly and professional demeanor. - Managing reservations and room assignments efficiently. - Handling guest inquiries and providing information about the hotel and local area. - Resolving guest concerns promptly to ensure satisfaction. - Processing payments and maintaining accurate records. - Assisting with administrative tasks as needed to support the front desk operations.
What We're Looking For
To excel in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills. - A professional and friendly attitude with a focus on guest satisfaction. - Basic computer skills and familiarity with reservation systems (preferred). - The ability to multitask and stay organized in a busy environment.
Why Join Us?
While we do not currently offer additional benefits, working at Hampton Inn Clanton means becoming part of a team that values dedication, teamwork, and a positive work environment. You'll have the opportunity to make a real impact on our guests' experiences and grow your skills in the hospitality industry.
Our Culture
At Hampton Inn Clanton, we believe in creating a supportive and collaborative workplace where every team member feels valued. We take pride in fostering a culture of respect, professionalism, and genuine care for both our guests and our staff.
Ready to Apply?
If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Apply today and take the first step toward an exciting opportunity at Hampton Inn Clanton.
Part-time Office Specialist (Outside, physical work balanced with inside, customer service work - Pr
Data entry associate job in Prattville, AL
Job Description
Blossman Gas in Prattville, AL seeks a part-time (less than 30 hours per week) Branch Office Specialist to help us greet customers, regularly fill cylinder bottles as needed by walk-in customers, and do some warehouse / showroom support work. This entry-level position specializes in greeting customers in a friendly way, regularly inspecting and filling portable propane cylinders, and promoting Blossman's core line of appliances and services. This position will do mechanical work that may include replacing valves, preparing parts and appliances for installation to support our service department, painting propane tanks, general cleaning, and other mechanical duties.
Success in this position is achieved by those who have a professional, friendly demeanor can be productive in a fast-paced, retail setting. Solid computer skills and the ability to learn new software and product benefits are helpful. The ability to regularly load/unload empty and filled propane cylinder bottles (up to 100 lbs.) is needed whether assisted or unassisted. A strong commitment to safety, consistent with company policy, is also important. Training is provided on-site, as well as online through our company's LMS to ensure professional development.
Competitive hourly pay will be paid on a biweekly basis. A few limited benefits including 401k w/ match and achievable bonus opportunities are included. Ongoing training and a solid company culture await you! We will ensure that you are comfortable with your work tasks but do seek someone who can work independently without constant direction.
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. This position could lead to full-time status with operational need and good performance.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
Front Desk Associate Weekender
Data entry associate job in Prattville, AL
Job Details Prattville - Prattville, AL Part Time AnyDescription
Reports to: General Manager Front Desk:
The Front Desk Associate will be responsible for superior customer service to current
CLUB4
Fitness members as well as prospects seeking to join.
Responsibilities of Front Desk Associate
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all front desk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Qualifications
Qualifications/Requirements
1. Customer service background preferred.
2. Basic computer proficiency.
3. A passion for fitness and health.
4. Upbeat and positive attitude!
5. Punctuality and reliability is an absolute must!
6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
9. High School diploma/GED equivalent required.
10. CPR / AED certification preferred.
11. Must be 18 years of age or older.
Physical Demands
1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
4. Must be able to occasionally lift up to 50 lbs.
5. Regular exposure to certain chemicals related to cleaning products.
Receptionist
Data entry associate job in Deatsville, AL
Receptionist- Charlton Place Rehabilitation and Healthcare
Part-Time 9am-2pm Every Weekend
Are you a Receptionist seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU!
What Will You Do in This Role?
As a Receptionist, you will be responsible for greeting all visitors and providing administrative support to facility personnel. The Receptionist position is versatile and often includes a multitude of support duties including, but not limited to, supporting business office functions, assisting with filing, and providing support for recruiting functions.
Do You Have What It Takes?
A fire and passion for working with seniors
A flexible, fun, and energetic personality
High school diploma, or equivalent, preferred
Proficiency with Microsoft Office Word, Excel, and Outlook required
Professional image in both appearance and behavior
Excellent written and oral communication skills
Why is Tutera THE Employer of Choice?
Tutera Senior Living & Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day. Based on genuine respect, YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees' and residents' unique needs and preferences, we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made?
Tutera offers stability; our family-owned company was founded in 1985!
Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be a rockstar at work and at home!
Tutera Senior Living & Health Care is dedicated to growing and developing our Tutera rockstars. Through Tutera University, every employee has the opportunity to learn new skills and become the best they can be!
Apply today and let us show you how we are inspired by you.
Equal Opportunity Employer.
The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits.
Benefits
How Can You Benefit?
Advanced Pay
Financial Literacy Classes
Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more!
Child Care Discount
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) for Eligible Locations
Tuition Reimbursement
Paid Time Off
Holiday Pay
Exclusive Tutera Perks
Tutera University
Advancement Opportunities
Job ID 2025-14340
Auto-ApplyRECEPTIONIST | ALL LOCATIONS
Data entry associate job in Tallassee, AL
Job Description
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.
Job Duties:
Prepare clinics in advance for upcoming physician schedules.
Check for errors in scheduling on your clinic schedule.
Print physician clinical schedule and surgery schedule for the clinical staff 30 minutes after each clinic.
Change patient statuses appropriately within the EMR and Clearwave systems.
Clear canceled, rescheduled, and no-show patient superbills daily.
Import patient medical information from the patient portal and pharmacies when available.
Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect.
Obtain a copy of the patient's driver's license and front and back of insurance cards if not scanned at the Kiosk.
Verify all patient information from Clearwave to the EMR system each time the patient checks in.
Obtain a complete update of the patient's medical history every 12 months.
Obtain and enter referrals for Medicaid, Tricare, certain Blue Cross Blue Shield policies, and any other insurance policies that require them.
Collect, count, and turn in any monies collected and appropriate receipts to the safe daily.
Count and record totals for the change bag after using and at the end of the day after returning to the safe.
Communicate with your supervisor when voided payments are needed and turn in all voided receipts from Clearwave to your supervisor.
Clear all flags and tasks in Clearwave at the end of each clinic.
Close the Clearwave money journal every morning and turn in to accounts receivable representative.
Coordinate physical therapy scheduling.
Coordinate patient referrals to outside facilities for consults with the Medical Records department.
Schedule follow up appointments within the practice or consults within the practice.
Send prescriptions electronically to patient selected pharmacies.
Schedule any tests ordered such as MRI, CT, labs, DEXA, EMG/NCV, ultrasounds, etc.
Place labs in the appropriate bin for pickup, and call or text outside agent for pickup.
Dispose of patient records in the correct receptacle daily.
Call appropriate agencies for assistance in case of emergency.
Relay messages to physicians when necessary to complete patient requests.
Record comments in patient charts to ensure good communication and understanding for all departments on issues as they arise.
Print payment charge detail reports when requested by patients and explain charges when necessary.
Direct walk-in patients to the correct department or facility or register and schedule appointments when needed.
Report any facility issues (ex. Lights blinking, broken equipment) to your supervisor.
Sanitize and clean iPads, Kiosks, and your work area during down time.
Follow appropriate dress code presenting a professional and cohesive image.
Correctly record your time in and out of work daily and check for missed punches. Sign off bi-weekly on your time.
Turn in all time off requests to your supervisor in a timely manner.
Work with the Insurance Department to set up payment arrangements with patients when necessary.
Work with the Medical Records department with scanning, filing, or any task assigned or requested.
Help other departments and your supervisor with tasks assigned or requested to ensure a cohesive teamwork environment.
Cross-train to check-out or check-in when scheduled by your supervisor.
Comply with all HIPPA rules when dealing with patients and patient information.
Stay late until all patients have been checked out and/or the doors lock.
Participation in facility meetings and activities when scheduled.
Receptionist at Kamp Krazy Bones 2
Data entry associate job in Clanton, AL
Job Description
Kamp Krazy Bones 2 in Clanton, AL is looking for one receptionist to join our team. We are located on 406 7th St North. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
As a dog bather, your duties focus on washing dogs in a pet grooming facility, animal spa, or boarding venue. In this job, you wash dogs using pet cleaning products, blow dry and then brush their fur, and provide care until their owner picks them up. Some bathers groom dogs themselves, while others focus on washing services and leave other professionals to post-bath grooming tasks. You will have additional responsibilities, such as offering nail trim services or bath and tides. In addition to pet facilities, dog bathers will work in the boarding kennels area.
You will also be a receptionist. This will include answering phone calls scheduling appts and confirming appts. You will also have to cleaning skills.'
Qualifications
Proven experience as an outstanding receptionist
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
Dog Control
Effective communication with team members and dog parents
Teamwork and collaboration
Problem-solving
Attention to detail
Patience
Ability to self-critique; hold oneself and others accountable.
We are looking forward to hearing from you.
Clerical
Data entry associate job in Clanton, AL
Front Office/Receptionist Job Description/Summary PRIMARY FUNCTION The Receptionist is a non-licensed worker who has completed an on-the-job training program. The primary function of the Receptionist is to perform office-related duties. RESPONSIBLE FOR Performing general clerical duties as well as daily patient charges and assisting with maintaining the efficient operation of the facility.
SPECIAL DEMANDS
Must be able to accept responsibility and respect authority. Must demonstrate good judgement and common sense. Willingness to work under pressure. Must be able to accept constructive criticism. Must be able to hold in confidence medical records of all patients. Must be able to work with individuals of all ages.
QUALIFICATIONS
EDUCATION: Must have completed the twelfth grade level of school.
EXPERIENCE: Background of secretary/receptionist work.
PRIMARY DUTIES
* Coordinates and schedules patients' appointments.
* Maintains all aspects of patient medical records, including scheduling 30-day re-evaluations and re-certifications for Medicare.
* Records daily patient charges and assists with deposit.
* Tracking and collection of patient's deductibles and copayments.
* Performs general receptionist/secretarial duties such as answering phone, phone messages, filing, etc.
* Processes all dictation, copies and forwards to referring doctor to include Medicare recerts.
* Any other duties as assigned by the Office Manager/ Clinical Director.
RECEPTIONIST DUTIES
A. ANSWERING PHONE: Answer phone before third ring using a pleasant voice state
"Good Morning/Afternoon, company name and who is speaking". If the person calling is trying to reach someone who is not available, always offer to take a message.
B. NEW PATIENT: When new patients call to schedule appointments they should be given an appointment within 24-48 hours, if possible. Obtain patient's name, phone number, diagnosis, referring doctor, frequency and duration as stated on prescription and
insurance information. Use new patient referral sheets to log this information. Call insurance company for verification of insurance, percentage of coverage for rehab services, deductible information and if this has been met and precert rehab services if required. If patient is workman's comp, then prior authorization for frequency and duration must be done prior to patient's first appointment. Fill out workman's comp authorization form, be sure and obtain a(employer's name, file or claim number, address) mail claims and length of authorization. Pre-cert workman's comp if indicated by adjuster and log precert information on bottom of workman's comp authorization form so future authorization will be easily noted to precert.
C. CHECKING IN PATIENTS: Greet patients upon arrival and provide them with a sign in sheet. Always use patient's name when addressing them, if possible. Provide new patients with patient information sheet and either financial or workman's comp information sheet. Obtain rehab prescription and copy of insurance cards. Make patient's chart according to instructions in PATIENT CHARTS. Make up charge ticket for therapist inputting patient's name, date and therapist initials. Notify appropriate office personnel that patient is ready to be brought back for treatment.
D. CHECKING OUT PATIENTS: have designated office personnel discuss patient's account, insurance coverage and inform them of their ESTIMATED portion of their bill. Set up payment schedule and have patient sign appropriate promissory note if applicable. Collect patient's co-payment daily. Schedule patient for next appointment.
E. SCHEDULING PATIENTS: Schedule patients on a weekly/daily basis for their appointment times, trying to accommodate work schedules when necessary. Inform patient if they require specific appointment times to schedule their appointments early for the coming week. When scheduling patient for the next weeks appointments, ask if they have a return appointment with their physician and write 'Letter to Doctor" above their name on appointment book prior to M.D. visit
GENERAL
SOURCE OF WORKERS: Recruited individuals with clerical background on aptitude.
PROMOTION: Insurance Clerk/Office Manager
SUPERVISED BY: Office Manager and Clinical Director
Front Desk Sales Associate
Data entry associate job in Clanton, AL
Now Interviewing for a Front Desk Sales Associate - Workout Anytime - Elliott We are now Hiring a Front Desk Sales Associate to work in one of the fastest-growing Fitness Franchises that is genuinely about changing lives with passion, Workout Anytime! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity. If you are a TEAM player, enjoy working in a positive environment, interacting with people, and looking for opportunities for advancement…. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization within the Fitness Industry where we pay commissions and bonuses on your performance! Employees will also receive a FREE PREMIUM MEMBERSHIP upon hire. Responsibilities will include, but are not limited to:
Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services.
Greeting and checking in with all members, making them feel welcome and essential.
Answering phones in a courteous, helpful, and professional manner.
Selling and setting up new memberships and gaining referrals from existing members.
Conducting guest tours.
Assisting with the club's daily cleaning, maintenance, and other tasks as assigned by management.
Creating relationships inside and outside the gym.
Participating in or managing various marketing events.
Learning and adhering to our processes and procedures.
Following up on your portioned incoming leads from the web, renewals, and other lead lists via phone and email.
Candidate Requirements:
Must be 18 years or older
Must have open availability
Always display a positive, upbeat, outgoing, and courteous personality.
Preferred candidates will have some experience in direct customer-facing positions, fitness industry, or sales and can work in a cooperative, interactive gym setting.
A flexible work schedule is preferred with availability to work nights and weekends.
Previous gym experience is preferred but not required.
We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career while changing lives! The customer service of a Workout Anytime Fitness Consultant must be outstanding! Our entire TEAM will work together to provide support and a cheering section for each client, making Workout Anytime - Elliott the gym of choice for our Members.
***Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities***
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyFront Desk Clerk - On Call
Data entry associate job in Montgomery, AL
Front Desk Clerk As a key member of our hospitality team, the Front Desk Clerk's primary responsibility is to ensure seamless guest arrival and departure procedures while upholding our high standards of hospitality. This role involves verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, as well as assigning rooms based on location, rate, guaranteed room types, Marriott Rewards Membership, and group status.
Key Components of the role will include:
* The Front Desk Clerk is crucial in addressing guest concerns promptly and professionally, striving to find effective solutions that enhance guest satisfaction.
* Empathizing with guests and responding swiftly is essential in creating a positive and memorable experience for everyone.
* Skillfully assigns rooms based on location, rate, room selling strategies, guaranteed room types, Marriott Rewards Membership, or group status, ensuring an optimal guest experience.
* Maintains up-to-date knowledge of groups or events in-house and current local activities, ensuring guests are well-informed.
* Handles future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
* Maintains and completes Front Desk reports thoroughly, ensuring accurate and timely documentation.
Prior experience in a similar position is preferred, but we are willing to train the right candidate.
Why Join US?
This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the dining experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.
As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include:
* Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future.
* Competitive salary that reflects your skills and dedication.
* We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings.
* Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities.
* Plus, a host of additional perks make working with us rewarding!
Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
PM Front Desk Clerk- Candlewood Montgomery
Data entry associate job in Montgomery, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay” but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
Front Desk Clerk
Data entry associate job in Clanton, AL
Job Description
Join Our Team as a Front Desk Clerk at Hampton Inn Clanton!
Are you a friendly and organized individual with a passion for delivering excellent customer service? Hampton Inn Clanton, located in the heart of Clanton, AL, is looking for a Front Desk Clerk to be the welcoming face of our hotel. If you have at least one year of experience in a similar role and thrive in a fast-paced environment, we'd love to hear from you!
About Us
At Hampton Inn Clanton, we pride ourselves on providing our guests with a comfortable and memorable stay. Our team is dedicated to creating a warm and welcoming atmosphere for every visitor, and we're looking for someone who shares our commitment to exceptional hospitality.
What You'll Do
As a Front Desk Clerk, you'll be the first point of contact for our guests, ensuring their experience starts off on the right note. Your responsibilities will include: - Greeting and checking in guests with a friendly and professional demeanor. - Managing reservations and room assignments efficiently. - Handling guest inquiries and providing information about the hotel and local area. - Resolving guest concerns promptly to ensure satisfaction. - Processing payments and maintaining accurate records. - Assisting with administrative tasks as needed to support the front desk operations.
What We're Looking For
To excel in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills. - A professional and friendly attitude with a focus on guest satisfaction. - Basic computer skills and familiarity with reservation systems (preferred). - The ability to multitask and stay organized in a busy environment.
Why Join Us?
While we do not currently offer additional benefits, working at Hampton Inn Clanton means becoming part of a team that values dedication, teamwork, and a positive work environment. You'll have the opportunity to make a real impact on our guests' experiences and grow your skills in the hospitality industry.
Our Culture
At Hampton Inn Clanton, we believe in creating a supportive and collaborative workplace where every team member feels valued. We take pride in fostering a culture of respect, professionalism, and genuine care for both our guests and our staff.
Ready to Apply?
If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Apply today and take the first step toward an exciting opportunity at Hampton Inn Clanton.
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