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Data Entry Clerk skills for your resume and career
A data entry clerk needs a range of hard skills to excel in their role. Managing computer databases is crucial, as most data entry work involves using specific computer programs. They should also be able to handle a high volume of information. Depending on the industry, experience working with insurance companies is also important. As Joseph Coyle Ph.D., Professor and Chair at Monmouth University, emphasizes, "being tech-savvy or even just open to learning new technologies, is also important."
When it comes to soft skills, communication is key for a data entry clerk. They often work with highly sensitive and confidential information, so confidentiality and discretion are vital. As Coyle points out, "being able to communicate, either written or oral communication" is one of the most important skills for data entry clerks. They need to be able to convey information effectively, especially when working with sensitive data.
15 data entry clerk skills for your resume and career
1. Data Entry
Data entry is the process of manually entering information into a computer system. Data entry clerks use data entry to input information into computer systems, verify the accuracy of the information, and maintain confidentiality of sensitive information. They also develop forms to increase efficiency of data entry and analyze systems to recommend improvements.
- Comply, sort, and verify accuracy of data to entered alphanumerically into computer via keyboard data entry and optical scanner
- Verify accuracy of information prior to keying, corroborate data accuracy after performing data entry procedures.
2. Customer Service
Customer service is the act of helping and supporting customers before, during, and after a purchase. Data entry clerks use customer service by answering phones, verifying information, and providing assistance to customers. They also use their customer service skills to handle multiple phone lines, dispatch calls, and handle internal and external customer requests. They provide a welcoming atmosphere and meet or exceed service level agreements to ensure excellent customer service.
- Answered phones, completing intake document efficiently, verifying insurance eligibility and benefits, providing excellent customer service.
- Facilitated customer service satisfaction, provided high-level customers calls providing company information and forwarding appropriately based on needs.
3. Computer Database
A computer database is a collection of structured data stored in a way that allows for easy retrieval and manipulation. Data entry clerks use computer databases by verifying and validating information, comparing data with source documents, and entering data into the database according to established policies. They also update existing information, manage files, and input various types of data into the database. This allows them to maintain accurate records and retrieve information quickly and efficiently.
- Verified and validity and accuracy of various confidential documents in the computer database to ensure accuracy and completeness of the data.
- Compared data entered information with source documents, and re-enters data in verification status on computer database to detect errors.
4. Computer System
A computer system is a set of hardware and software that work together to process, store, and communicate information. Data entry clerks use computer systems to enter and manage information from various sources. They input data from papers and documents, scan and key data, and update existing information. They also use computer systems to verify information, such as checking eligibility for medical insurance.
- Entered personal information into computer system for persons interested in receiving information about starting a life insurance policy with the company.
- Received consumer loan applications and input all information into the computer system (extensive data entry ensuring accuracy).
5. Word Processing
Word processing is the act of creating, editing, and printing out documents using a computer. Data entry clerks use word processing to maintain computerized records, create reports, and manage information. They also use it to create and update operations documentation, transcribe audio files, and perform various typing tasks. They use different word processing programs to enter and store information, support secretaries, and complete typing assignments.
- Maintained computerized records and database information by using word processing, spreadsheets and other applications to ensure accuracy of data.
- Created, edited and finalized legal documents using Barrister Legal Word Processing System and Optical Character Readers
6. WPM
WPM, or words per minute, is a measure of typing speed. Data entry clerks use WPM to input information into computers, process orders, and handle sensitive information. Their speed and accuracy are crucial in meeting quotas and handling a high volume of tasks. For example, a data entry clerk might be required to type a minimum of 60 WPM with limited mistakes.
- Call Center* Input information into computer* Inbound CallsSkills* Microsoft Office* Typing 60 WPM* Medical Terminology
- Processed insurance claims into computer files * Given recognition for being most productive during 1st shift * Customer Service typed 80 WPM
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Office equipment includes computers, fax machines, copy machines, and scanners. Data entry clerks use these tools to complete their tasks efficiently and accurately. They operate these machines to process mail, prepare payroll, and update customer information. They also maintain and troubleshoot office equipment to ensure smooth operations.
- Demonstrated proficiency in professional telephone and e-mail etiquette, use of office equipment and ability to follow company policy and procedures.
- Operated office equipment including, fax machine, computer documentation and copiers for increased efficiency and accuracy of operations.
8. Payroll
Payroll is the process of calculating and distributing wages and benefits to employees. Data entry clerks use payroll to prepare and process payroll information, perform audits, and maintain payroll expenses. They also assist in correcting errors and ensuring proper signatures are obtained. For example, they might enter payroll information into a company program, review hours and pay rates, or mail out payroll documents.
- Prepared payroll data for monthly general ledger closings and reconciled various payroll account reconciliations.
- Assisted Payroll Supervisor in PTO paperwork ensuring proper management signatures were obtained.
9. Account Data
Account data is information about a customer or user, often including personal details and transaction history. Data entry clerks use account data by inputting it into computer systems, verifying its accuracy, and maintaining its integrity. They may also use this data to resolve discrepancies, update existing accounts, and assist sales representatives.
- Entered and verified customer and account data by inputting numeric information of the distribution network following program technique and procedures.
- Entered patient and account data by inputting information; maintained data entry requirements by following data program procedures.
10. Source Data
Source data is the original information that is used to generate other data or information. Data entry clerks use source data by compiling and organizing it, resolving incomplete and unclear data, and verifying its accuracy before entering it into computer systems. They also use source data to prepare reports, maintain databases, and identify incorrect data.
- Maintained computerized database; prepared source data for entry by compiling/organizing data; and resolved incomplete and unclear data.
- Direct and support the compilation and analysis of technical source data necessary for product development.
11. Data Base Backups
Data base backups is the act of securing information by creating copies of important data. Data entry clerks use data base backups by creating copies of Microsoft Access and testing accounting system changes and upgrades. They also use it to secure customer and account source documents, vendor contracts, and inventory records.
- Secured information by completing data base backups.
- Secured information by completing data base backups and testing accounting system changes and upgrades.
12. Detect Errors
Detect errors is the process of finding mistakes or inconsistencies in data. Data entry clerks use this skill by comparing data entered with source documents, re-entering data in verification format, and checking for duplicate information. This helps them identify and correct errors, ensuring the accuracy of the data.
- Deleted incorrect information and re-entered data in verification format on screen to detect errors.
- Deleted incorrectly entered-data and inserted data in verification format to detect errors.
13. Computer Entry
Computer entry is the process of entering data into a computer system. Data entry clerks use computer entry to prepare and arrange data from various sources like forms, records, and invoices. They ensure accuracy by compiling and sorting information, reviewing data for deficiencies, and balancing payments against computer entry. They also perform tasks like mailing and receiving orders, answering phones, and taking inventory.
- Prepared permit batches for computer entry Entered batches by inputting alphabetic and numeric information on keyboard Verified all information for accuracy
- Prepared data for computer entry by compiling and sorting information by implementing a strategic strategy.
14. PowerPoint
PowerPoint is a presentation software that allows users to create slide shows and demonstrations. Data entry clerks use PowerPoint to present information they've gathered and analyzed. They create presentations to update others on their findings, visualize data, and share information with their superiors. They may also use PowerPoint to train others in the organization. For example, one data entry clerk used PowerPoint to teach employees about the Copyright system.
- Collected information from civil and government workers, then designed, stored and maintained Microsoft PowerPoint presentations for reference and monthly updates
- Inputted written material into data base system* Created PowerPoint presentations* Created packets for future employees
15. Numerical Data
Numerical data is information expressed in numbers. Data entry clerks use numerical data by keying it into computer databases, often in a deadline-oriented environment. They enter this data from various sources, such as incoming sales-order invoices, customer account correspondence, or generated reports. They also analyze and solve numerical data inconsistencies.
- Keyed in numerical data from incoming voices and checks and entering information into computer database in a deadline oriented environment.
- Transcribed alphabetic and numerical data from completed township assistance applications, related schedules and other electronic documentation.
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Professor and Chair, Monmouth University
Of course, I think it goes without saying that being tech-savvy or even just open to learning new technologies, is also important.
List of data entry clerk skills to add to your resume
The most important skills for a data entry clerk resume and required skills for a data entry clerk to have include:
- Data Entry
- Customer Service
- Computer Database
- Computer System
- Word Processing
- WPM
- Office Equipment
- Payroll
- Account Data
- Source Data
- Data Base Backups
- Detect Errors
- Computer Entry
- PowerPoint
- Numerical Data
- Front Desk
- Customer Orders
- Database Systems
- Entry Priorities
- Medicaid
- Data Entry Errors
- Outbound Calls
- Protects Operations
- Telephone Calls
- Inbound Calls
- Customer Accounts
- Sales Reports
- Customer Inquiries
- Company Database
- AS400
- HIPAA
- Insurance Claims
- Clerical Support
- Optical Scanner
- Office Machines
- Disk
- Medical Claims
- Verification Format
- CPT
- QuickBooks
- Bank Deposits
- Screen Format
- Symbolic Data
- ICD-9
- Re-Enter Data
- IRS
- Data Entry Devices
- Subsequent Entry
- FedEx
Updated June 25, 2024