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Data entry representative skills for your resume and career
15 data entry representative skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Placed orders for customers, provided product information and excellent customer service, insured customer's accounts were billed appropriately.
- Served patrons with a professional attitude, respect, and accountability while providing internal and external customer service.
2. Outbound Calls
An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
- Followed Standard Operations Procedures, Entered members information.10-key.inbound/outbound calls.
- Assist inbound/outbound calls for Verizon, help rebuild Verizon customer directory database, set appointments, flights, etc.
3. Inbound Calls
- Answer inbound calls, verify customer information, administrate on retail warranties ranging from small electronics to major appliance warranties.
- Assist inbound calls on a 10-line switchboard, inquire customers of company contracts, specials, packages, etc.
4. Company Database
A company database is any form of storage (cloud or hardware) where a company keeps its records. You can find every bit of data associated with the company on its database. The company fills the database with alphanumeric data from employees' financial records to track the monthly transactions.
- Enter data provided by insurance companies into company database.
- Entered collections into company database.
5. Patient Demographics
Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.
- Experience in entering patient demographic information, prescriptions and medical terminology
- Enter patient demographic information from hospital chart.
6. Computer System
- Entered insurance claims into computer system * Faxed and copied information * Analyzed data to ensure quality control of patient insurance information
- Enter patient demographic and medication information into laboratory computer system for sample processing and billing needs.
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Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Worked in data entry department inputting all customer information for processing Worked in sorting department distinguishing business tax returns from residents
- Completed accurate and timely quality control & data entry of patient demographic information and clinical procedures into NextGen System.
8. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Toggle between two data bases Skills Used Switching between windows Using two different programs
- Transferred insurance underwriting/policy data from paper applications to company's database using their MS Windows based data entry system.
9. HIPAA
- Facilitated entry of customer data and payment information for Medicare, Medicaid, and private insurance billing according to HIPAA guidelines.
- Demonstrate knowledge of John Muir System HIPAA privacy standard and ensure compliance with system PHI privacy practices.
10. CPT
CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.
- Followed payer guidelines by billing appropriate CPT, HCPCS, and diagnosis codes per encounter forms.
- Reviewed CPT, ICD-9 coding on charge tickets.
11. Customer Orders
- Validate and entered information on existing customer orders.
- Received and interpreted customer orders correctly.
12. Medical Billing
- Prepare medical billing and coding data for inputting into databases so customers can be billed properly.
- Assist with the daily audits and update medical billing charges and receipts.
13. Account Data
- Analyzed patient insurance information Verified customer account data by reviewing and editing data during file transfers
- Entered customer and account data Tested customer and account system changes and upgrades Prepared source data for computer entry
14. Medical Claims
- Enter medical claims into company's specialized software system
- Process medical claims generated monthly statements.
15. Insurance Coverage
- Processed new patients personal information, insurance coverage, attorney information and diagnosis codes.
- Verified insurance coverage and collected co-payments.
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What skills help Data Entry Representatives find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on data entry representative resumes?
Dr. Todd Wittman Ph.D.
Associate Professor, The Citadel
Getting involved in a research project tells a prospective employer that you have done work beyond the classroom. It shows that you can tackle a difficult problem that does not have an answer in the back of the textbook. At most colleges and universities, faculty are eager to work with bright undergraduate students on projects. Students are often intimidated by their faculty, but it does not hurt to ask. It might result in an interesting research experience, internship, or even a lead on a job after graduation.
What type of skills will young data entry representatives need?
Nicole Dambrun
Special Lecturer, Oakland University
List of data entry representative skills to add to your resume
The most important skills for a data entry representative resume and required skills for a data entry representative to have include:
- Customer Service
- Outbound Calls
- Inbound Calls
- Company Database
- Patient Demographics
- Computer System
- Data Entry
- Windows
- HIPAA
- CPT
- Customer Orders
- Medical Billing
- Account Data
- Medical Claims
- Insurance Coverage
- Medicaid
- Order Entry
- Patient Accounts
- Hippa
- ICD-9
- Radiology
- Billing System
- Source Data
- AS400
- Customer Inquiries
- Computer Database
- Detect Errors
- Input Data
- PowerPoint
- Customer Issues
- Insurance Carriers
- Insurance Claims
- Payment Arrangements
- Entry Priorities
- Computer Entry
- Office Equipment
- EOB
- Insurance Payments
- QA
- Data Entry Errors
- Optical Scanner
- Verification Format
- Screen Format
Updated January 8, 2025
