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Data entry supervisor skills for your resume and career
15 data entry supervisor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Managed staff ensuring accuracy in data entry processing, quality customer service, professional demeanor, and proficiency with technology.
- Guaranteed delivery of exceptional customer service by courteously answering, handling, and escalating all incoming calls.
2. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Completed necessary disciplinary actions as well as payroll management.
- Processed weekly payroll when Manager unavailable.
3. HIPAA
- Maintained an organized filing system that held confidential medical documents in accordance with HIPAA standards for storing personal information.
- Identified findings supported by documentation guidelines with high level of accuracy- Maintained HIPAA standards and confidentiality of protected health information.
4. Computer System
- Enter accurate new patient admission information into computer system.
- Input customer information into the computer system
5. Performance Evaluations
Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.
- Implemented corrective actions, conducted performance evaluations and provided leadership, direction and guidance in data entry.
- Perform semi-annual performance evaluations, monitor performance related to departmental goals and train staff.
6. Customer Complaints
- Store completed documents in appropriate locations Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Analyzed legitimacy of customer complaints and composed diplomatic written responses.
7. Performance Reviews
Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.
- Facilitated weekly performance reviews, coaching to improved metric performance.
- Hold team meetings and performance reviews, address any issues or concerns of team members.
8. Credit Card
A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.
- Investigated credit card fraud, researched bankruptcy information to determine liability and prepared documentation for attorneys.
- Direct Merchants Credit Card Bank, I was the assistant supervisor of 4 different sections, at the same time.
9. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Managed data entry staff and related work as required ensuring transaction commitments are achieved and data entry accuracy levels are maintained.
- Directed and consolidated national data entry reports consisting of daily volume, departmental application time and percentage of accuracy.
10. Charge Entry
Charge entry entails the sorting, and recording of values to a customer or client with a corresponding fee for the product or service rendered.
- Created database to track productivity for all charge entry staff and to track accuracy issues.
- Oversee scheduling of 8 employees for timely completion of coding and charge entry.
11. Medicaid
- Supervised a staff of 12 data entry clerks that processed all nursing home billing claims for Medicaid on a monthly basis.
- Corrected over my time with the agency millions of dollars of issues on Medicaid files.
12. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Monitored performance, write performance appraisals and provided disciplinary actions as needed for assigned staff.
- Supervised disciplinary actions taken upon team members, including attendance, production status and cooperation.
13. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Conducted all employee training with help from Management or HR where appropriate.
- Performed HR like duties, including ensuring employee docs were collected.
14. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Achieved cost reduction in national sales meeting expenditures while maintaining quality standards.
- Ensured processes are in place to achieve departmental goals and requirements of input, quality standards and records retention program.
15. Data Entry Operators
- Supervised 5 - 7 Data Entry Operators assuring timely and accurate data for processing various applications in a manufacturing facility.
- Supervised and provided professional development for 30 Data Analysis / Data Entry Operators.
What skills help Data Entry Supervisors find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on data entry supervisor resumes?
Dr. Todd Wittman Ph.D.
Associate Professor, The Citadel
Getting involved in a research project tells a prospective employer that you have done work beyond the classroom. It shows that you can tackle a difficult problem that does not have an answer in the back of the textbook. At most colleges and universities, faculty are eager to work with bright undergraduate students on projects. Students are often intimidated by their faculty, but it does not hurt to ask. It might result in an interesting research experience, internship, or even a lead on a job after graduation.
What data entry supervisor skills would you recommend for someone trying to advance their career?
Dr. Shaon Ghosh
Assistant Professor of Physics, Montclair State University
It is important that students should know how to handle and analyze large volumes of data and how to use advanced numerical and statistical techniques to produce quantitative inferences that have subjective and objective value. This is what I am referring to as technical computing skill. I am not saying that other types of programming skills will not be useful. But, if you have one year to prepare, in my opinion, this is a skill where you can invest your time to get the most benefit.
List of data entry supervisor skills to add to your resume
The most important skills for a data entry supervisor resume and required skills for a data entry supervisor to have include:
- Customer Service
- Payroll
- HIPAA
- Computer System
- Performance Evaluations
- Customer Complaints
- Performance Reviews
- Credit Card
- Data Entry
- Charge Entry
- Medicaid
- Disciplinary Actions
- HR
- Quality Standards
- Data Entry Operators
- Patient Demographics
- Data Integrity
- CPT
- Data Entry Errors
- Office Equipment
- Medical Claims
- Detect Errors
- Medical Billing
- Inventory Control
- Bank Deposits
- Data Collection
- Computer Programs
- ICD-9
- Training Manuals
- Sales Reports
- Customer Orders
- PowerPoint
- AS400
- Customer Accounts
- Data Entry Procedures
- Performance Standards
- Billing System
- Disk
- Verification Format
Updated January 8, 2025
