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Become A Data Integrity Specialist

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Working As A Data Integrity Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $58,920

    Average Salary

What Does A Data Integrity Specialist Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

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How To Become A Data Integrity Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Data Integrity Specialist jobs

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Average Length of Employment
Staff Specialist 3.7 years
Senior Specialist 3.6 years
EDI Specialist 3.4 years
Data Administrator 2.9 years
Data Specialist 2.5 years
Specialist 2.5 years
Top Employers Before
Cashier 6.5%
Manager 3.8%
Supervisor 3.4%
Internship 3.4%
Specialist 3.1%
Top Employers After
Consultant 5.6%
Owner 5.1%
Cashier 3.6%
Manager 3.1%
Analyst 3.1%

Data Integrity Specialist Demographics

Gender

Female

63.6%

Male

34.7%

Unknown

1.7%
Ethnicity

White

76.5%

Hispanic or Latino

11.2%

Asian

9.3%

Unknown

2.4%

Black or African American

0.6%
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Languages Spoken

Spanish

46.2%

French

11.5%

Carrier

7.7%

Hindi

7.7%

Russian

7.7%

Portuguese

3.8%

German

3.8%

Dakota

3.8%

Gujarati

3.8%

Tagalog

3.8%
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Data Integrity Specialist Education

Schools

University of Phoenix

18.4%

Strayer University

7.9%

Kennesaw State University

5.3%

University of Southern Mississippi

5.3%

Purdue University

5.3%

Ultimate Medical Academy - Clearwater

3.9%

Regis University

3.9%

San Jose State University

3.9%

Virginia Commonwealth University

3.9%

Whitworth University

3.9%

Kaplan University

3.9%

University of Houston

3.9%

University of California - Berkeley

3.9%

Notre Dame of Maryland University

3.9%

Walden University

3.9%

University of Arkansas at Little Rock

3.9%

Ashford University

3.9%

Southern New Hampshire University

3.9%

Cleveland State University

3.9%

Chippewa Valley Technical College

2.6%
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Majors

Business

25.2%

Computer Science

9.4%

Health Care Administration

8.4%

Computer Information Systems

7.4%

Information Technology

5.8%

Accounting

5.5%

Management

4.9%

Psychology

3.6%

Criminal Justice

3.2%

Finance

3.2%

Communication

2.9%

Education

2.6%

Graphic Design

2.6%

Information Systems

2.6%

Marketing

2.6%

Engineering

2.3%

Nursing

1.9%

Liberal Arts

1.9%

English

1.9%

Legal Support Services

1.9%
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Degrees

Bachelors

40.7%

Other

20.8%

Masters

15.5%

Associate

15.1%

Certificate

3.9%

Diploma

2.4%

Doctorate

1.4%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Data Integrity Specialist Salaries

Job Title Company Location Start Date Salary
Data Integrations Specialist Apixio, Inc. San Mateo, CA Jul 22, 2016 $160,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA Oct 28, 2016 $132,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA Dec 22, 2016 $132,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA Nov 21, 2016 $132,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA Nov 23, 2016 $132,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA Nov 29, 2016 $132,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA Nov 30, 2016 $132,000
SR. Data Integration Specialist Iconsoft Inc. Burlington, MA May 12, 2016 $132,000
Data Integration Specialist Carfax, Inc. Centreville, VA Jun 16, 2015 $120,000
Data Integration Specialist Sysintelli Inc. New York, NY Jul 03, 2016 $112,000
Data Integration Specialist Penn Mutual Life Insurance Company Horsham, PA Jun 20, 2016 $105,000
Data Integration Specialist Softpath System, LLC Norcross, GA Sep 12, 2015 $105,000
Data Integration Specialist Bank of Hawaii Urban Honolulu, HI Sep 05, 2013 $105,000
Technical Data Integration Specialist Dunnhumby Inc. Cincinnati, OH Sep 09, 2016 $96,554 -
$132,000
Technical Data Integration Specialist Dunnhumby Inc. Cincinnati, OH Sep 06, 2016 $96,554 -
$132,000
Data Integration Specialist Ameresco, Inc. Islandia, NY Oct 01, 2014 $96,408
Data Integration Specialist Legalzoom.Com, Inc. Glendale, CA Nov 11, 2013 $93,267 -
$105,000
Data Integration Specialist 2 Ohio Farmers Insurance Company Westfield Center, OH Aug 15, 2015 $93,000
Data Integration Specialist 2 Ohio Farmers Insurance Company Westfield Center, OH Sep 15, 2016 $93,000
Data Integration Specialist MXD Group, Inc. Downers Grove, IL Dec 06, 2014 $92,250
Data Base Design Analyst Evolutyz Corp Naperville, IL Sep 14, 2015 $90,000
Data Integration Specialist III Ecova Seattle, WA Dec 09, 2013 $87,963 -
$106,800

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Top Skills for A Data Integrity Specialist

DataIntegrityIssuesCompanyDatabaseDepartmentProceduresCustomerServicePl/SqlComplianceDataEntryAuditETLWebFinancialUnixVendorsSetupMergeDataWarehouseQAPlatformERPDataQuality

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Top Data Integrity Specialist Skills

  1. Data Integrity Issues
  2. Company Database
  3. Department Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Monitor operating system for data integrity issues Update data accurately Perform weekly tasks (email duty) Problem resolution
  • Resolve any linkage related tasks across facilities within company database according to established procedures and guidelines.
  • Collaborate in developing department procedures.
  • Provide efficient customer service and support for internal and external customers.
  • Work with various departments on time sensitive complex mail merge projects for compliance and marketing requirements.

Top Data Integrity Specialist Employers

Data Integrity Specialist Videos

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