Systems Analyst 1-Support
Columbus, OH
As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements. Customer Success Services (CSS) is a unit within Oracle that enables long term advanced support relationships with many of Oracle's largest customers.
Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle environments.
ASEs do this by leveraging Oracle's support-based intellectual property and customers' experiences throughout their involvement with Oracle's technologies.
Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management, and use of Oracle technologies.
**Responsibilities**
**Key Responsibilities:**
Learn from experts and contribute to bring value to our customers leveraging on Oracle's international network of experts
Use Oracle internal tools, resources and network to learn and stay up to date with on innovation and leading technologies
Contribute as a team member on customer projects together with Oracle experts and leaders.
Consult with clients to understand their business requirements and map them to our solutions and services.
Learn how to design solutions using Oracle leading technology and Consulting methods, tools, and best practices.
Support Customer relationships with CSS focused on collaborative, long-term partnerships.
Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures.
Able to demonstrate time management.
Able to complete individual goals as well as work in a team environment.
Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary.
Professional demeanor.
**Qualifications:**
+ Bachelor's degree in a relevant field (Computer Science, Data Science, AI, etc.).
+ Project Management or Account Management
+ Basic understanding of Oracle's latest product technologies
+ Able to demonstrate time management.
+ Goal oriented individual.
+ Able to complete individual goals as well as work in a team environment.
+ Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products a plus but not necessary.
+ Knowledge with Cloud technologies such as OCI, Azure, AWS etc. Cloud certifications highly desirable.
+ Knowledge of Database and database methodologies such as Database management, Load Balancing, Performance Tuning, SQL analysis etc.
+ Strong programming skills in languages such as Python.
+ Familiarity with machine learning technologies
+ Demonstrates good communication and project management skills.
+ Eagerness to learn and adapt to new technologies and methodologies.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $24.62 to $48.03 per hour; from: $51,200 to $99,900 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC1
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze data for the purpose of identifying data anomalies, drawing conclusions and determining scope of impact
• Recommend options to resolve issues
• Find meaningful insights and communicate insights effectively
• Design, implement and work audit processes
• Develop reports and communicate research and findings
• Manage multiple responsibilities and deadlines
• Work independently with little supervision
Experience
• Experience developing SQL statements required
• Experience with R or SAS required.
• Experience with Oracle or Teradata database desired
• Prior experience in a data analytics role strongly preferred
• Knowledge of statistical methods required
Education
• BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted
Qualifications
• BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted
Additional Information
If you are interested please send me your resume at
[email protected]
or call me at ************
Information Security Analyst - Level 1 - GRC
Mason, OH
Cintas is currently looking for an Information Security Analyst-Level 1-GRC to join our IT Risk GRC team within the IT Security GRC (Governance, Risk, Compliance) organization. The Information Security Analyst-Level 1-GRC will work under general supervision to support Cintas IT Governance, Risk, and Compliance (GRC) operations performing activities across IT risk domains with an emphasis on third-party vendor, information security, data privacy, and data processing risks. Responsibilities include performance of third-party vendor reviews, execution, monitoring, reporting, and retention of evidential documentation for IT control activities supporting policies and regulatory compliance (SOX, PCI DSS, and NIST CSF frameworks). **This position is required to be on-site at the Cintas corporate headquarters in Mason, OH.**
**Skills/Qualifications**
Required:
+ High school diploma or GED, required; bachelor's degree in computer science or information technology, preferred
+ A minimum of 2 years of experience in Information Technology, Information Security, or IT Governance, Risk and Compliance
Preferred:
+ Familiarity with SOX, NIST, or other cybersecurity and compliance frameworks
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Information Technology
**Organization:** Corporate
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Transactions Analyst
Columbus, OH
Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
Job Responsibilities:
Manage incidents via ServiceNow for timely resolution and escalation.
Provide L1 Technology support to 2-3 technology products.
Research performance/health and resolve technical failures.
Analyze details using multiple systems to resolve problems.
Maintain strict adherence to risk procedures and complete risk training.
Assist in IMCC risk avoidance assessments.
Escalate concerns to production areas or vendor partners for resolution.
Communicate clearly with internal/external clients, including senior management.
Identify risk trends and patterns for management and technology partners.
Participate in service/process education to enhance customer experience.
Lead/support Continuous Improvement activities.
Required Qualifications, Capabilities, and Skills:
3 years of experience in Operations, including Risk & Control.
Strong oral & written communication skills, problem-solving skills, and organizational skills.
Advanced MS Office skills.
Attention to detail and ability to make decisions with minimal supervision.
SQL knowledge.
Flexibility and project management skills.
Preferred Qualifications, Capabilities, and Skills:
Technical qualification/skills preferred.
B.Tech, MBA, BCom graduates considered.
Prior Level 1 incident management experience preferred.
Excellent written communication skills.
Ability to communicate across all levels of leadership.
Ability to work within a team and maintain confidentiality.
Familiarity with ATMs.
Work Schedule
Tuesday - Saturday - 1:30 pm - 10:00 pm
Shift Diff
10%
Auto-ApplyInformation Systems Security Manager (ISSM)
Wright-Patterson Air Force Base, OH
Evaluate risk assessments and provide recommendations for system, network, and application design, implementation, and operation of enterprise-wide systems Evaluate vulnerability assessments of enterprise-wide or complex systems and networks to identify deviations from acceptable configurations or policies Support certification and accreditation through the coordinating documentation Evaluate the establishment of program control processes to ensure risk mitigation Evaluate implementation of required policies, procedures, and configurations Apply project management principles and methods to the leadership of security tasks or projects Coordinate communications regarding policies, procedures, and best practices for vulnerability and risk assessments Senior: Bachelor's Degree or higher Or an equivalent combination of education and experience IAM level 2- CISSP, CASP CE+, CGRC, or CISM Active Top SECRET clearance with SCI Eligibility.
U.
S.
Citizenship is required for this position.
LI-MS1 Dragon Buckeye
Auto-ApplyTransactions Analyst
Columbus, OH
Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
**Job Responsibilities:**
+ Manage incidents via ServiceNow for timely resolution and escalation.
+ Provide L1 Technology support to 2-3 technology products.
+ Research performance/health and resolve technical failures.
+ Analyze details using multiple systems to resolve problems.
+ Maintain strict adherence to risk procedures and complete risk training.
+ Assist in IMCC risk avoidance assessments.
+ Escalate concerns to production areas or vendor partners for resolution.
+ Communicate clearly with internal/external clients, including senior management.
+ Identify risk trends and patterns for management and technology partners.
+ Participate in service/process education to enhance customer experience.
+ Lead/support Continuous Improvement activities.
**Required Qualifications, Capabilities, and Skills:**
+ 3 years of experience in Operations, including Risk & Control.
+ Strong oral & written communication skills, problem-solving skills, and organizational skills.
+ Advanced MS Office skills.
+ Attention to detail and ability to make decisions with minimal supervision.
+ SQL knowledge.
+ Flexibility and project management skills.
**Preferred Qualifications, Capabilities, and Skills:**
+ Technical qualification/skills preferred.
+ B.Tech, MBA, BCom graduates considered.
+ Prior Level 1 incident management experience preferred.
+ Excellent written communication skills.
+ Ability to communicate across all levels of leadership.
+ Ability to work within a team and maintain confidentiality.
+ Familiarity with ATMs.
**Work Schedule**
Tuesday - Saturday - 1:30 pm - 10:00 pm
**Shift Diff**
10%
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze data for the purpose of identifying data anomalies, drawing conclusions and determining scope of impact
• Recommend options to resolve issues
• Find meaningful insights and communicate insights effectively
• Design, implement and work audit processes
• Develop reports and communicate research and findings
• Manage multiple responsibilities and deadlines
• Work independently with little supervision
Experience
• Experience developing SQL statements required
• Experience with R or SAS required.
• Experience with Oracle or Teradata database desired
• Prior experience in a data analytics role strongly preferred
• Knowledge of statistical methods required
Education
• BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted
Qualifications
• BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted
Additional Information
If you are interested please send me your resume at [email protected] or call me at ************
Certified Coding Analyst
Columbus, OH
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Position Purpose:
Perform review of high dollar claims. Review for appropriate place of service, accurate coding, length of stay, match to authorization, and possible outlier DRG or Stop Loss pricing. Perform coding research. Conduct complex business and operational analyses to assure payments are in compliance with contract; identify areas for improvement and clarification for better operational efficiency resulting in better initiative, contract, and benefit implementation as well as better maintenance long term.
Perform review of high dollar claims for benefit and pricing determination.
Work collaboratively with Finance Department to determine appropriateness of pricing.
Work collaboratively with Medical Management Department to resolve any issues with medical review notes that affect claim pricing
Serve as a technical resource / coding subject matter expert for contract pricing related issues
Responsible for entire cycle of facility claims which includes verifying information on submitted claims, reviewing contracts, eligibility, and authorizations to determine reimbursement, and ensuring payment instructions are sent to claims department for claims payment
Identify key elements and processing requirements based on diagnosis, provider, contracts and policies and procedures utilizing broad based product or system knowledge to ensure timely payments are generated.
Conduct point of service review and resolution of high dollar claims that are pending and/or adjusted incorrectly including review, investigation, adjustment and resolution of claims, claims appeals, inquiries, and inaccuracies in payment of claims.
Collaborate with all departments to analyze complex claims issues and special claim projects.
Qualifications
Healthcare experience REQUIRED
Managed Care strongly PREFERRED
Associate's degree in Business, Health Care Management, Insurance, Healthcare or related field
3+ years of Medical Billing or Physician's office experience.
Extensive knowledge of coding and billing practices for hospitals, physicians and/or ancillary providers as well as knowledge about contracting, claims processing, and provider customer service.
Accepted Licenses/Certifications:
Registered Health Information Administrator (RHIA),
Registered Health Information Technician (RHIT),
Certified Coding Specialist (CCS),
Professional Coder-Payer (CPC-P) certification, Certified Professional Coder (CPC)
Additional Information
Shfit: Monday- Friday; 8AM-5PM
Salary: $41,000-$46,000 + 6% Annual Bonus + Medical Benefits take effect 30 days after start date
JobID: 210680799 JobSchedule: Full time JobShift: : Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
Job Responsibilities:
* Manage incidents via ServiceNow for timely resolution and escalation.
* Provide L1 Technology support to 2-3 technology products.
* Research performance/health and resolve technical failures.
* Analyze details using multiple systems to resolve problems.
* Maintain strict adherence to risk procedures and complete risk training.
* Assist in IMCC risk avoidance assessments.
* Escalate concerns to production areas or vendor partners for resolution.
* Communicate clearly with internal/external clients, including senior management.
* Identify risk trends and patterns for management and technology partners.
* Participate in service/process education to enhance customer experience.
* Lead/support Continuous Improvement activities.
Required Qualifications, Capabilities, and Skills:
* 3 years of experience in Operations, including Risk & Control.
* Strong oral & written communication skills, problem-solving skills, and organizational skills.
* Advanced MS Office skills.
* Attention to detail and ability to make decisions with minimal supervision.
* SQL knowledge.
* Flexibility and project management skills.
Preferred Qualifications, Capabilities, and Skills:
* Technical qualification/skills preferred.
* B.Tech, MBA, BCom graduates considered.
* Prior Level 1 incident management experience preferred.
* Excellent written communication skills.
* Ability to communicate across all levels of leadership.
* Ability to work within a team and maintain confidentiality.
* Familiarity with ATMs.
Work Schedule
Tuesday - Saturday - 1:30 pm - 10:00 pm
Shift Diff
10%
Auto-Apply
Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
Job Responsibilities:
Manage incidents via ServiceNow for timely resolution and escalation.
Provide L1 Technology support to 2-3 technology products.
Research performance/health and resolve technical failures.
Analyze details using multiple systems to resolve problems.
Maintain strict adherence to risk procedures and complete risk training.
Assist in IMCC risk avoidance assessments.
Escalate concerns to production areas or vendor partners for resolution.
Communicate clearly with internal/external clients, including senior management.
Identify risk trends and patterns for management and technology partners.
Participate in service/process education to enhance customer experience.
Lead/support Continuous Improvement activities.
Required Qualifications, Capabilities, and Skills:
3 years of experience in Operations, including Risk & Control.
Strong oral & written communication skills, problem-solving skills, and organizational skills.
Advanced MS Office skills.
Attention to detail and ability to make decisions with minimal supervision.
SQL knowledge.
Flexibility and project management skills.
Preferred Qualifications, Capabilities, and Skills:
Technical qualification/skills preferred.
B.Tech, MBA, BCom graduates considered.
Prior Level 1 incident management experience preferred.
Excellent written communication skills.
Ability to communicate across all levels of leadership.
Ability to work within a team and maintain confidentiality.
Familiarity with ATMs.
Work Schedule
Tuesday - Saturday - 1:30 pm - 10:00 pm
Shift Diff
10%
Auto-Apply