Data specialist jobs in Delaware - 46 jobs

As the Manufacturing Data Analyst, you will support PPG's Industry 4.0 digital transformation at the Delaware, Ohio coatings manufacturing facility. In this full‑time, on‑site entry‑level role, you will help promote the plant's 2030 Digital Roadmap by applying data analytics, system integration, and latest technologies. Reporting directly to the Manufacturing Systems Manager you will apply technology to improve real‑world manufacturing operations and while working with data, troubleshooting issues, and contributing to continuous improvement projects. Key Responsibilities Collect, clean, analyze, and organize data from multiple sources to prepare accurate operational and performance reports. Troubleshoot issues related to data reporting, SQL queries, software applications, or other digital manufacturing tools. Develop data systems and dashboards using programming skills (e.g., C#, Python, Java, JavaScript/TypeScript, Angular). Contribute to system integration efforts involving relational databases such as MS SQL, using tools like Entity Framework or Dapper where applicable. Create clear, structured documentation for developers and end-users, ensuring changes and system behavior are easy to understand. Gather and communicate end‑user feedback to support continuous improvement of digital tools and workflows. Use Azure DevOps or similar version control/project management tools to track work, manage code changes, and support collaborative development. Qualifications Experience working with large datasets, including data cleaning, sorting, and analysis. Proficiency with Microsoft Excel for data manipulation and reporting. Familiarity with SQL or other relational databases and comfort writing basic queries. Programming experience in at least one language (object‑oriented preferred), including exposure to any of the following: C#, Python, Java, JavaScript, TypeScript, HTML, and Angular 19+ Understanding of database or development frameworks such as MS SQL, Entity Framework, or Dapper. Follow structured development practices using tools like Azure DevOps or similar version control systems. Prior experience working in manufacturing environments. #LI-PRT1 #LI-Onsite #Benefits - Medical, Dental, Vision, and 401K PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Introduction The DNREC Conservation Programs Section serves as a liaison between DNREC and the state's three Conservation Districts and it administers a number of programs related to water quality protection, drainage, and sedimentation and stormwater. Click here for more information about the Division of Watershed Stewardship. Summary Statement This position is responsible for advanced planning, research, and analysis in support of State efforts to mitigate impacts of nonpoint source pollution by implementing water quality best management practices and effective outreach and education initiatives. Position will use analytical abilities to interpret and communicate complex information in support of planning and policy development. Work involves leading projects, coordinating internal and external stakeholders, and providing technical guidance on data-driven planning efforts. Preferred Qualification Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Knowledge of Nonpoint Source Pollution (NPS) and Best Management Practices (BMPs). Experience in research analyses to determine trends and patterns, and technical report writing. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Analyze and assess data, problems, and issues and their impact on programs, plans or the current environment. Define and evaluate alternative uses of resources, viable options/approaches and anticipated costs and benefits, consequences and outcomes using present and projected information. Develop recommended course of action for public and private decisions in formal plans and policies including policy statements, budget allocations, regulations and/or legislation to affect and facilitate change and reach objectives. Formulate plans and policies to meet the social, economic, and physical needs of communities. Develop, promote and market strategies for the implementation of plans, policies and programs. Build consensus with community leaders, customers, advocates, and other affected parties via negotiations, mediation and facilitation. Involve and educate special interest groups, customers, and public officials via variety of forums, e.g., seminars, workshops, conferences, newsletters, assessments, and analytical reports. Coordinate planning activities and policies across state, regional, county and local levels; integrate with other entities outside the state. Provide technical assistance, training and education for understanding and managing change. Design and manage the planning process. Systematically evaluate the impact of plan implementation and incorporate findings with the ongoing planning process. Job Requirements JOB REQUIREMENTS for Planner IV Applicants must have education, training and/or experience demonstrating competence in each of the following areas: At least three years experience as a planner OR at least three years experience in a planning function. Experience in having responsibility for a most complex planning project (complexity is to be determined based on variables such as discipline, population, fiscal impact, geographic area, social impact, planning horizon, public involvement, research and analysis, and the nature of the project team). Experience in serving as a subject matter expert in Geographical Information System (GIS) operations and analyses. Additional Posting Information The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview. Conditions of Hire DNREC does not provide sponsorship for holders of H-1 B Visas. Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving). All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. Benefits To learn more about the comprehensive benefit package please visit our website at ********************************** Selection Process The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov. Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling ************** or by visiting delawarerelay.com. You may also call ************** or email DHR_************************ for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers (******************************************* **Tyvek Sustainability Senior Specialist Position** **Position Overview** DuPont Healthcare and Water Technologies is a global leader in breathable, high-performance nonwoven materials, and is seeking a passionate and accomplished Sustainability Senior Specialist to join its Tyvek business in the United States. Tyvek delivers advanced material solutions for personal protective equipment (PPE), healthcare, industrial, and diverse market applications, helping protect people, products, and critical processes worldwide. As part of our ongoing commitment to innovation and sustainability, you will play a key role in advancing our sustainability strategy, supporting product stewardship, and partnering with cross-functional teams to drive meaningful impact throughout the value chain. Join us in shaping a safer, more sustainable future with Tyvek . In this pivotal role, the Sustainability Senior Specialist will manage and interpret product sustainability assessments, oversee Life Cycle Assessment projects, and advance initiatives in circularity, renewable energy, and downstream waste management to support Tyvek 's sustainability (*********************************************************** roadmap and Corporate Sustainability Goals. The position reports to the _Global Tyvek Sustainability, Regulatory and Product Stewardship Leader_ and works closely with cross-functional teams across the global organization to ensure our products and operations align with evolving regulatory requirements, industry best practices, and our broader sustainability commitments. **Key Responsibilities** + Manage DuPont's Product Portfolio Sustainability Assessment (PSA) program for Tyvek , in alignment with DuPont's global standards and frameworks. + Work closely with Tyvek sustainability segment leaders to interpret PSA findings and translate them into actionable sustainability steps. + Assist in advancing the sustainability initiatives of operations, supply chain, procurement, or technology teams by fostering energy efficiency, supporting renewable energy adoption, and encouraging low-carbon innovation. Contribute to the program's efforts to obtain renewable energy certificates (REC) and guarantees of origin (GO) for renewable electricity. + Support and advance supplier engagement programs by collaborating cross-functionally with DuPont procurement, Tyvek internal teams and external suppliers. Drive progress on Tyvek 's sustainability roadmaps through joint initiatives, knowledge sharing, and partnership development, ensuring supplier alignment with DuPont's sustainability goals and best practices. + Work with the Tyvek internal teams in collecting, analyzing, and reporting of the sustainability commitments and progress toward milestones and goal metrics. + Supervise life cycle assessment (LCA) projects, assess data to identify improvements and substantiate claims, and share insights with stakeholders to further sustainability objectives. + Respond to sustainability-focused customer inquiries and ensure timely, accurate information is provided. + Collaborate with the Tyvek sustainability segment leaders to verify that market claims are supported and credible. + Support the global sustainability function by maintaining a living knowledge base, documenting activities, engaging stakeholders and advocacy efforts, and capturing customer feedback. + Ensure timely and accurate reporting of corporate sustainability metrics. + Contribute to or lead the development of white papers on sustainability issues, and advance advocacy and industry leadership. + Organize Tyvek sustainability training initiatives with corporate departments and the broader sustainability and product stewardship network and create and deliver educational resources. + Oversee communications for the product-specific sustainability news channel. **Qualifications** + Master's degree or PhD in environmental engineering, sustainability, materials science, chemistry, or a related field. + In-depth understanding of environmental regulations and sustainability standards. + Proficient in Life Cycle Assessments. + Minimum 2+ years of experience in sustainability roles within manufacturing or industrial environments with demonstrated expertise in decarbonization roadmaps is preferred. + Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and the use of AI. + The following experience is preferred: + Circular economy and waste management practices. + Experience with mass-balance frameworks (e.g., ISCC+ certification). + Certification in Six Sigma. + GHG accounting standards (GHG Protocol), or other relevant training. + Experience with sustainability reporting platforms (e.g., SBTi, CDP, EcoVadis). + Has acted in one or more of the following customer or industry facing roles including, but not limited to, sustainability, advocacy, public policy, sales, marketing, technical service. **Travel Requirement** This position may require up to 25% travel, primarily within the North America region, to engage with manufacturing sites, regulatory agencies, industry partners, associations, and conferences. Let's join forces and make a difference-apply now to become part of DuPont's global team working on Tyvek 's sustainability initiatives! Join our Talent Community (**************************************************** to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (****************************************************** . DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (********************************************************** .

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Execute data profiling and data quality testing and reporting tasks as assigned Help execute the firm wide data vision and strategy as pertains to all Data Profiling, and Data Quality Testing and Measurement capabilities Establish best practice, standards, policies and procedures to utilize data profiling and data quality tools to proactively identify data quality issues Provide guidance and assistance to technologists to help develop requirements, Data Quality rules and scorecards. Provide guidance to Data Stewards and Data Analysts to utilize Data Quality tools in in the adoption of data quality standards, policies and procedures Work with DQ Issues groups and LOB stakeholders to define best practices for DQ Profiling and Measurement. High quality focus on ensuring Data Profiling, Testing and Measurement standards are coherent, accurate and timely at all time Strong partnership with CDO, LOB and Technology support groups to ensure a high quality product and operating environment In time,help develop a FW DQ “Lab” to advise help smaller teams come on board and utilize Firmwide Data Quality Testing & Profiling capabilities Qualifications Qualifications Bachelor degree or equivalent work experience (3-5 yrs) 1 - 3 years experience in a Data Governance organization 3 - 5 years Project management experience Prior Experience working with Data Quality Profiling, Execution and Measurement is highly desirable Excellent prioritization, planning, organization and time management skills Proven ability to work across diverse groups, build consensus and execute the agreed plans Excellent communication skills, both written and oral Ability to structure communication to various different levels (e.g. seniority) and types (e.g. Technology, Operations, Finance) of audience Able to influence diverse stakeholder groups Ability to quickly understand a complex matrix of systems across the infrastructure and their interdependencies and relationships Ability to adapt to opportunities presented through change Excellent interpersonal skills, comfortable at interacting with and communicating to all levels of Management Quick learner both technical knowledge and systems Must be detail oriented, highly responsible and able to work with tight deadlines Preferred experience: Prior Experience working with Data Quality Profiling, Execution and Measurement tools like Informatica Data Quality (IDQ) or Ab Initio Data Quality Environment (DQE) is highly desirable Prior Experience in Finance, Accounting or Finance Operations is desirable Project management, Application Development, Information Architecture, and MS Excel/VBA experience is a plus Must be able to coach, provide feedback and guide others Must be detail oriented, highly responsible and able to work with tight deadlines Additional Information Dianne Narvaez ************

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute As the Associate, Data Analytics you will support our analytics initiatives, working closely with the analytics team to gather and analyze data, generate insights, and contribute to data-driven decision-making. What You'll Do * Support the analytics team in conducting data analysis, modeling, and reporting to deliver insights and recommendations. * Assist in gathering, cleaning, and preparing data for analysis, ensuring accuracy and consistency. * Develop models and forecasts to support business planning and decision-making. * Assist in presenting findings and recommendations to senior leadership to influence strategic decision-making. * Assist in developing and maintaining data documentation, data dictionaries, and standard operating procedures. * Contribute to the continuous improvement of data quality and data management processes. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What you have Minimum: Indicate minimum education, skills and experience required. * Experience with SQL, Python, R, or other programming languages commonly used in analytics. * Strong attention to detail and ability to deliver high-quality work. * Excellent communication skills, with the ability to present complex data in a clear and concise manner to stakeholders at all levels of the organization. * Strong problem-solving and critical thinking skills. * Demonstrated ability to work collaboratively across departments and functions. * Familiarity with data visualization tools such as Tableau, Power BI, or similar. * Experience in e-commerce or retail analytics is preferred. Preferred: Indicate "nice to haves" regarding education, skills, and experience. * Bachelor's degree in mathematics, statistics, economics, computer science, or related field. * 1+ years of experience in analytics or related field. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Bring your expertise to JP Morgan Chase. You are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. As an Analyst within the Credit Bureau Consumption function, you will be part of a team with ownership and responsibility for all aspects of credit bureau consumption across all areas and Lines of Business within Consumer & Community Banking. The team is tasked with implementing strong controls around bureau data consumption while ensuring all FCRA guidelines, permissible use, and regulatory alignment is adhered to along with optimization of current bureau processes while reducing redundancy. You will assist with vendor engagement activities, project support, production monitoring, change control, documentation, and functionality certification related to the Risk consumption of credit bureau data across Consumer & Community Banking lines of business. As a part of the Third Party Data Bureau Consumption team you will work between Third Party Suppliers and Business teams with responsibility to maintain Firmwide subscriber codes by maintaining controls and quality. This role works to ensure that the new / existing Subscriber codes are thoroughly vetted with the suppliers and are of high quality and meets the business expectations. This role will need to have strong proficiency in data management and analytical tools. Should have experience in executing queries and performing Excel-based data comparisons. The analyst should have the ability to develop and implement automated solutions to streamline business processes. Excellent problem-solving skills and attention to detail and support Business stakeholders. Job Responsibilities: Assess potential end-user or customer impacts for bureau consumption related changes Liaise with business key stakeholders to ensure vendors have clear specifications for each project and/or initiative Review and execute business requirements with key stakeholders and vendors Maintain the appropriate tracking and documentation for all consumption engagements, related processes, flows and functional documentation Coordinate, support, and/or execute post-implementation monitoring and reconciliation of Credit Bureau consumption initiatives Ensure all processes are executed according to SLA's and issues are escalated to appropriate stakeholders Maintain appropriate Risk controls and business analysis requirements Required Qualifications, Capabilities and Skills: Bachelor's degree with 2+ years of work experience. Strong leadership, relationship building, organizational skills, communication skills and the ability to work independently. Strong data knowledge and analytical skills Proficiency in Data management Proficient with Microsoft Office suite, particularly expertise in Excel and SharePoint Ability to work as part of a team Capacity to work under time-sensitive business deadlines Experience with Java or Selenium, VB scripting for automation related efforts Strong attention to detail Exposure to financial services industry Preferred Qualifications, Capabilities and Skills: Strong credit bureau knowledge and/or background preferred Alteryx and Tableau experience a plus To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

We are hiring for a Strategy Data Analyst to join one of our financial clients working in Consumer & Small Business Collections & Recovery Strategy department. The ideal individual should have a deep understanding of data analysis and have the ability to develop SQL code to extract statistical & financial data across databases. The goal of this role is to analyze data on delinquent customers to identify the most likely channels to reach the customer & payment recovery offer the bank should propose. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 5+ years in data analytics Advanced SQL skills Experience building business strategy from data findings Collaborate with internal and external partners to implement recommendations Utilize statistical techniques to evaluate strategy performance Banking experience Collections & recovery experience

We are looking for a meticulous and proactive professional to join our team in a role focused on enhancing our data processes. This position involves updating and maintaining our custodian system to ensure that our KYC data is complete and accurate, alongside managing a repapering initiative. Key Responsibilities: Revise the custodian system by identifying and filling in any missing KYC data fields. Support the review of client records to determine which forms need to be repapered. Clearly and promptly communicate repapering requirements to advisors. Monitor and track the progress of repapering activities, escalating any issues that arise. Work closely with internal teams to ensure an efficient and coordinated process. Keep thorough and accurate records and documentation throughout the data management and repapering process. Participate in additional ad hoc projects as necessary.

Description SNA International seeks a highly analytical and detail-oriented Financial Data Analyst. SNA International's team works together in pursuit of the same cause: build a safe and just world by empowering organizations in the use of forensics, biometrics and identity intelligence. The successful candidate will be responsible for collecting, processing, and analyzing data to support strategic decision-making, budgeting, forecasting, and financial reporting for the Armed Forces DNA Identification Laboratory (ADFIL) in Dover, DE. You will work closely with resource management, logistics, and divisions to provide actionable insights and maintain data accuracy and integrity. This is a 100% onsite, part-time position Responsibilities Include, but are not limited to: Gather and analyze financial data and non-financial data to create models to support forecasting, budgeting, operational, and strategic planning. Exploratory Data Analysis: Examine large datasets to identify patterns, trends, and anomalies to support operational and scenario planning. Prepare monthly, quarterly, and annual reports for management. Track key performance indicators (KPIs) and identify trends, variances, and opportunities for improvement. Collaborate with resource management and divisions to ensure accurate data collection and reporting. Develop dashboards, visualizations, and reports using tools like Excel, Tableau, Power BI, or similar. Support internal audits and ensure compliance with financial regulations and standards. Assist in scenario planning, risk analysis, and strategic initiatives. Minimum Education and Experience Requirements: Bachelor's degree or higher (preferred) in finance, Accounting, Economics, Data Science, or related field. Will consider applicants with experience equivalent. Proven experience as a Financial Analyst, Data Analyst, or similar role. Strong proficiency in Microsoft Excel; experience with data visualization tools (e.g., Tableau, Power BI) is preferred. Experience with financial databases. Solid understanding of financial principles, accounting practices, and data analysis techniques. Excellent analytical thinking, attention to detail, and problem-solving skills. Strong written and verbal communication skills. Candidates must be US citizens and able to pass a NAC-I Security Background Investigation. To Apply: Please submit your resume No phone calls. SNA International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Senior AML/KYC Specialist Hybrid-Wilmington, Delaware Monday to Friday 9:00 a.m. to 6:00 p.m. Some of the things you will be doing: The Senior AML/KYC Specialist will assist in the AML/KYC verification process for all engaged client relationships ensuring superior and accurate service with their designated team members. Deliverables include administration services provided to private equity funds and related clients, which includes but is not limited to: * Ensure operational excellence in the AML/KYC on-boarding, client data maintenance, document review, and remediation/KYC refresh processes and adopt best practices for process improvements * Review investor documents, identify deficiencies or compliance with CSC AML/KYC procedures and prepare status trackers for delivery to clients * Assist in identifying items for escalation and participate in decisions regarding client onboarding, AML risk assessment, and potential de-marketing of high-risk clients * Escalate all High-Risk investors/clients, as appropriate, to the Manager, Compliance and/or legal teams for review and decisioning on further escalation to MLRO and Deputy MLRO for review and approval * Research and analyze background of new and existing clients * Partake in communications with clients, as appropriate, on AML/KYC remediation items and workflow processes * Performing source of fund verification utilizing different types of bank transaction reports, where needed * Create and/or update procedures, where applicable * Participate in ongoing training to stay abreast of regulatory and industry changes * Support implementation, upgrades and use of all CSC AML/KYC portals or technologies to manage daily workflow * Internal responsibilities (filing, status reports, time tracking, etc.) What technical skills, qualifications, and experience do you need? * BS/BA Degree in business, legal or related industry or equivalent work experience * ACAMs or CAFP designation preferred but not required. * Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type) * AML-specific knowledge and experience is an asset * Knowledge around new Fraud/AML scenarios, FinCEN guidance Industry guidance, regulatory requirements, and industry "best practices" for anti-money laundering and KYC programs is an asset * Able to multitask and perform tasks under strict deadlines * Experience maintaining client relationships * Professional verbal and written communication skills * Attention to detail and strong organizational skills * Investor Services experience a plus * Leadership experience a plus #LI-SP1

JobID: 210670470 JobSchedule: Full time JobShift: Day : Join our Incentive Compensation team today! As a Data Analytics and Transformation Associate within the Incentive Compensation team, you will promote operational revolution through data insights, KPI planning, and support automation. You will identify root causes, enhance performance, and support in shaping the future of our team. Join us! In this role, you'll support data-driven decision-making and help improve operational efficiency. You'll assist with data analytics and KPI metric planning, identify opportunities for business improvement, and contribute to transforming processes into more automated and efficient forms. You'll also explore the root causes of daily operational issues and provide insights to enhance performance. This position is ideal for a proactive problem-solver with a keen eye for detail and a passion for using data to promote business success. Key Job responsibilities - * Collaborate in planning and developing comprehensive KPI metrics to align with organizational goals and guide strategic decisions. * Conduct in-depth data analysis to uncover operational issues, identify root causes, and implement solutions for enhanced efficiency. * Streamline daily activities by assessing current processes, support and will be involved in identifying areas for improvement and implementing innovative solutions to boost productivity. * Assist in transforming processes by leveraging existing tools and technologies, support in identifying opportunities for automation, and minimizing manual effort. * Work closely with cross-functional teams to implement data-driven improvements and ensure a smooth transition during process changes. * Utilize SQL for data querying and analysis, ensuring accuracy and integrity. * Actively identify opportunities for continuous improvement and implement innovative solutions to enhance processes and efficiency. * Utilize ServiceNow knowledge to identify the root cause of inquiries and contribute to enhancing customer experience. * Design, develop, and maintain interactive dashboards. * Work with data from legacy systems and adept at integrating data from multiple flat files to develop cohesive solutions for comprehensive analysis and reporting. Required qualifications, capabilities, and skills * Minimum of 3+ years of experience in data analytics and data transformation with strong data driven decision making skills. * Minimum of 2 years in project management and operations , with a proven track record in supporting automation projects and driving process improvements. Skilled in managing and analyzing large volumes of granular data, with the ability to synthesize and interpret complex information. * Expertise in using tools such as Excel, PowerPoint, and Quick Sight or Tableau to translate data into actionable insights and compelling presentations. * Adept at utilizing SQL for efficient data extraction and comprehensive analysis to support informed decision-making. * Experienced with ServiceNow, with the ability to track and streamline inquiries, reducing manual effort and enhancing operational efficiency. * Strong storytelling skills with analytics; able to communicate insights effectively * Team player with ability to meet tight deadlines. * Good verbal and written communication skills. Preferred qualifications, capabilities, and skills * Proactively integrates innovative technologies into day-to-day work, including the use of AI tools like large language models (LLMs), and actively shares with fellow colleagues. * Knowledge of UI path and Alteryx is a preferred. * Basic knowledge of Python * Bachelor's degree in Information Technology, Business, or a related field.

AlTi is the financial ideas company, delivering transformational solutions that create enduring value. We are a global wealth and asset manager, in the business of turning powerful ideas into high-performing strategies and solutions. Our clients are UHNW individuals and families, institutions, foundations, and family-led businesses. We offer a connected ecosystem of advice, solutions, and unique investment opportunities from across our global network. AlTi has over 400 employees and assets under management of $50 billion with access to substantial capital for further investments. We are passionate about finding better ways to serve our clients. We approach problems with open-mindedness and a restless entrepreneurial spirit to deliver more for clients. Our culture is rooted in curiosity. We support the unique qualities of each team member and the entrepreneurial spirit shared by all of us. We come from different backgrounds and offer different perspectives. We believe these differences make us better suited for a fast-changing world. As a growing global firm with offices in ten countries on four continents, we are looking for talented individuals to expand our team. If you share our passion for ideas and commitment to excellence, we want you to join us. To learn more visit alti-global.com . Job Description AlTi is seeking an Associate for a newly created Data Operations and Reporting Team as part of our continued global growth. The Associate will be a key team member as we build out the Data Ownership, and Reporting/Analytics Team. The role will focus on how data is captured, maintained, and made accessible to users. We are looking for someone with an understanding of and compliance with SOX, data governance principles, information barriers and information security. The Data Operations and Reporting Team will work to map and optimize dataflows/data processes across the business, deliver intelligence from data, and maintain data quality through effective data governance and management to provide a "single source of truth". Job Responsibilities Drive implementation of data operations function to support data integrity, reporting, trading, and portfolio management Identify and automate data manipulation tasks performed by the business by continuously monitoring and evaluating incoming data Establish a center of excellence for modelling, visualizing, and reporting data Work on new product development and enhancements including evaluating new or alternative technologies to improve workflow and product offering Monitor escalation items for clients and advisors as well as research and respond accordingly Assist with presentations and proposals using Microsoft PowerPoint and Excel Qualifications Bachelor's Degree Minimum of 5 years' experience within financial services Strong written and verbal communication skills Solutions oriented professional Ability to prioritize, be exceptionally organized, and have extreme attention to detail Ability to communicate effectively cross-functionally with people at all levels of seniority Superb analytical skills Experience with systems relating to performance reporting and client relationship management, preferably Addepar and Salesforce Desire to work within a collaborative, fast paced team environment Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint Additional Information Applications are strongly encouraged from candidates reflecting diverse educational, cultural, and experiential backgrounds.

AAA Club Alliance is currently seeking a Digital Experience Optimization Senior Specialist at any of the following locations: Wilmington, DE - Worthington, OH or Cincinnati, OH. The ideal candidate will have a strong background in digital analytics, digital user experience enhancement, and cross-functional collaboration to drive data-informed decisions that enhance our digital platforms. This is a hybrid role, and will require you to be on-site Tuesday, Wednesday, Thursday. What You'll Do: * Design, execute, and manage A/B and multivariate tests to evaluate and improve the effectiveness of various digital strategies and user experiences across web and mobile platforms. * Interpret complex data sets to derive actionable insights, providing recommendations to improve user engagement and conversion rates. * Work closely with product managers, UX, engineers, marketing, and other stakeholders to ensure cohesive implementation of individual tests as well as overall optimization strategies. * Oversee the utilization and administration of digital testing tools, including Adobe Target, ensuring they are effectively leveraged to meet organizational goals. * Owns and manages testing roadmap, backlog, and prioritization. * Establish, document, and maintain standardized processes for digital testing and optimization to ensure consistency and efficiency across all initiatives. * Track key performance indicators (KPIs) related to testing and optimization efforts, and present findings to stakeholders to inform strategic decisions. * Keep abreast of the latest developments in digital optimization and testing methodologies to ensure the company remains at the forefront of digital innovation. * Support targeting and personalization efforts, including providing subject matter expertise on Adobe Target. * Other duties as assigned. Minimum Qualifications: * Bachelor's degree in Business, Marketing, Information Technology, Computer Science, or a related field. * Proven experience in leading A/B and multivariate testing initiatives. * 3-5 years of digital experience, focusing on e-commerce, web, internet, email, and/or mobile web applications. * High proficiency in Adobe Target and Adobe Analytics is required. * Strong analytical and problem-solving skills with a keen attention to detail. * Excellent written, verbal, and presentation communication skills. * Ability to work collaboratively in a team environment and manage multiple stakeholders. * Knowledge of development tools and skills including HTML, CSS, JavaScript, and other web development tools is required. * Prior experience in working with Agile methodology is a plus. * Ability to adapt and innovate in a rapidly evolving digital landscape. At AAA, your success is our success. What we can offer you: * The starting base compensation for this position is $71,410 to $117,737. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Marketing

AAA Club Alliance is currently seeking a Digital Experience Optimization Senior Specialist at any of the following locations: Wilmington, DE - Worthington, OH or Cincinnati, OH. The ideal candidate will have a strong background in digital analytics, digital user experience enhancement, and cross-functional collaboration to drive data-informed decisions that enhance our digital platforms. This is a hybrid role, and will require you to be on-site Tuesday, Wednesday, Thursday. What You'll Do: Design, execute, and manage A/B and multivariate tests to evaluate and improve the effectiveness of various digital strategies and user experiences across web and mobile platforms. Interpret complex data sets to derive actionable insights, providing recommendations to improve user engagement and conversion rates. Work closely with product managers, UX, engineers, marketing, and other stakeholders to ensure cohesive implementation of individual tests as well as overall optimization strategies. Oversee the utilization and administration of digital testing tools, including Adobe Target, ensuring they are effectively leveraged to meet organizational goals. Owns and manages testing roadmap, backlog, and prioritization. Establish, document, and maintain standardized processes for digital testing and optimization to ensure consistency and efficiency across all initiatives. Track key performance indicators (KPIs) related to testing and optimization efforts, and present findings to stakeholders to inform strategic decisions. Keep abreast of the latest developments in digital optimization and testing methodologies to ensure the company remains at the forefront of digital innovation. Support targeting and personalization efforts, including providing subject matter expertise on Adobe Target. Other duties as assigned. Minimum Qualifications: Bachelor's degree in Business, Marketing, Information Technology, Computer Science, or a related field. Proven experience in leading A/B and multivariate testing initiatives. 3-5 years of digital experience, focusing on e-commerce, web, internet, email, and/or mobile web applications. High proficiency in Adobe Target and Adobe Analytics is required. Strong analytical and problem-solving skills with a keen attention to detail. Excellent written, verbal, and presentation communication skills. Ability to work collaboratively in a team environment and manage multiple stakeholders. Knowledge of development tools and skills including HTML, CSS, JavaScript, and other web development tools is required. Prior experience in working with Agile methodology is a plus. Ability to adapt and innovate in a rapidly evolving digital landscape. At AAA, your success is our success. What we can offer you: The starting base compensation for this position is $71,410 to $117,737. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Marketing

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Data Entry: Accurately type a minimum of 60 words per minute Return mail processing Computer Multi-Tasking Skills: Ability to work efficiently moving between multiple interfaces Additional Information Thanks & Regards Praveen K. Paila ************

**_What Supplier Relations contributes to Cardinal Health:_** Supplier Relations is responsible providing enhanced relationship management for suppliers that translates into exceptional customer service, including maximizing the supply chain, negotiation of operational agreements and above the line revenue. **_Responsibilities_** + Own a portfolio of suppliers that bill third party and honor our mutual customers' shipping preference. + Establish and own communication channels with assigned suppliers. + Research and accurately respond to Salesforce cases submitted by internal teams in a timely manner. + Innovate and implement strategies to grow existing/base customer pack volumes year over year. + Prioritize activities around newly implemented customers to positively influence onboarding objectives. + Work Salesforce cases submitted for supplier portfolio within SLA guidelines. + Participate in key priorities/initiatives: + Matching customer freight history data to the appropriate suppliers. + Supporting OptiFreight Logistics initiatives with active participation, feedback, and advocacy. + Achieving/Maintaining health within assigned portfolio. + Identifying supplier-specific fees for documentation and potential data scrub automation. **Qualifications:** **BA, BS or equivalent experience in related field preferred.** **Sourcing or supplier sourcing experience preferred** **Minimum of 2 years of experience in a related field preferred** **Results oriented; critical, strategic thinking; problem solver** **Excellent communication and interpersonal skills** **Proficient in Microsoft office** **Prior customer service or support experience preferred** **What is expected of you and others at this level?** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgement within defined parameters + Receives general guidance; may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy + Acts with a sense of urgency to complete all assigned tasks **Anticipated salary range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/06/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Are you seeking to join a team where you can have the opportunity to thrive and grow? You have found the right team that gives opportunities to develop and grow in many facets including leadership, innovation, and technology. As a Reference Data Associate within the Party Reference Data Operations Team, you will be responsible for overseeing daily production processes and managing a strategic project portfolio. You will have the opportunity to enhance process performance and efficiency while interfacing with key stakeholders across various teams. You will contribute in promoting operational excellence and strategic program management in our global data operations. Job responsibilities Oversee daily production processes and strategic program projects Measure process performance and implement efficiency improvements Interface effectively with stakeholders in Middle Office, Transition Team, and Know Your Customer (KYC) Provide subject matter expertise in party reference data and data quality management Achieve process excellence through measurement and continuous improvement Ensure transparency through metrics on data quality, remediation, and productivity Coach and develop analysts to enhance team capabilities Required qualifications, skills, and capabilities 8+ years of experience leading global operations teams Expertise in data management, process improvement, and project management. Proficiency in party reference data, client onboarding, and KYC processes Ability to motivate teams, analyze data, improve processes, and communicate complex concepts effectively This position is not eligible for H-1B Visa or sponsorship

AAA Club Alliance is hiring a Travel Systems Specialist to join our growing Travel Support team! This System Specialist will be responsible for the testing, enhancement, and operational performance of the Club's Travel booking systems. They will operate as point person for all system operational performance issues. PRIMARY RESPONSIBILITIES Testing Support all testing for travel system initiatives. Writes and executes comprehensive functional test plans. Performs UAT and Checkout testing prior to travel system production releases. Monitoring and Enhancements In partnership with leadership team, makes recommendations to further improve efficiency of the travel system. Responsible for monitoring system availability and performance, troubleshooting incidents and problems related to system performance and user issues. May make configuration changes to systems related to user role changes, business requirements or workflow changes, and system performance needs. Submits IT Incident Requests and Service Requests to Software Company as needed. Participates in software development meetings to propose system changes and ensure workflow alignment for both consumer and travel agent bookings. Support Acts as a subject matter expert to assist Travel Support Specialists as needed for system issues and triage those items to determine scope of the issue, and the volume of users impacted. Responsible for overall logging and follow up of all club support tickets with third party software teams. In partnership with leadership team, recommends training needs and curriculum plan to support new system enhancements. Communicates with outside vendors and AAA National on travel system and travel business related items as assigned. MINIMUM REQUIREMENTS Associate's Degree, or equivalent combination of education, technical training, and experience 3+ years of experience working in the travel industry, including work with a central reservation and ticketing system. Certified Travel Associate (CTA) designation required within 2 years of starting position. KNOWLEDGE, SKILLS, AND ABILITIES Ability to interact with individuals at multi-levels and utilize analytical and problem solving skills. Working knowledge of travel industry payment processes and regulations such as ARC, IATAN, DOT, etc. Demonstrated ability to monitor user environments and prioritize requests for assistance. Excellent customer service skills. Good written and verbal communication skills. Good analytical skills and the ability to work well with a team. Working knowledge of Microsoft Office applications. Proficiency in travel systems, including but not limited to Travel Syndication Technology (TST), GDS (such as Travelport, Smartpoint), CRM, POS, and Globalware (back-office product) or ability to quickly learn and embrace new technologies. To the qualified candidate, we offer: Work-Life Balance Hybrid Work: This role has a hybrid schedule, with Tuesday through Thursday being in office days. This position can be located in our Wilmington, DE, Worthington, OH, or Cincinnati, OH offices. Paid Holidays: Celebrate eight paid holidays throughout the year. Generous Paid Time Off: Accrue over three weeks of paid time off during your first year. Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer. Rewards and Benefits Compensation: The starting annual base compensation for this position is $25.00 to $27.00 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits. Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package. Tuition Reimbursement: Invest in your future with our tuition reimbursement program. 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

AAA Club Alliance is hiring a Travel Systems Specialist to join our growing Travel Support team! This System Specialist will be responsible for the testing, enhancement, and operational performance of the Club's Travel booking systems. They will operate as point person for all system operational performance issues. PRIMARY RESPONSIBILITIES Testing * Support all testing for travel system initiatives. * Writes and executes comprehensive functional test plans. * Performs UAT and Checkout testing prior to travel system production releases. Monitoring and Enhancements * In partnership with leadership team, makes recommendations to further improve efficiency of the travel system. * Responsible for monitoring system availability and performance, troubleshooting incidents and problems related to system performance and user issues. * May make configuration changes to systems related to user role changes, business requirements or workflow changes, and system performance needs. * Submits IT Incident Requests and Service Requests to Software Company as needed. * Participates in software development meetings to propose system changes and ensure workflow alignment for both consumer and travel agent bookings. Support * Acts as a subject matter expert to assist Travel Support Specialists as needed for system issues and triage those items to determine scope of the issue, and the volume of users impacted. * Responsible for overall logging and follow up of all club support tickets with third party software teams. * In partnership with leadership team, recommends training needs and curriculum plan to support new system enhancements. * Communicates with outside vendors and AAA National on travel system and travel business related items as assigned. MINIMUM REQUIREMENTS * Associate's Degree, or equivalent combination of education, technical training, and experience * 3+ years of experience working in the travel industry, including work with a central reservation and ticketing system. * Certified Travel Associate (CTA) designation required within 2 years of starting position. KNOWLEDGE, SKILLS, AND ABILITIES * Ability to interact with individuals at multi-levels and utilize analytical and problem solving skills. * Working knowledge of travel industry payment processes and regulations such as ARC, IATAN, DOT, etc. * Demonstrated ability to monitor user environments and prioritize requests for assistance. * Excellent customer service skills. * Good written and verbal communication skills. * Good analytical skills and the ability to work well with a team. * Working knowledge of Microsoft Office applications. * Proficiency in travel systems, including but not limited to Travel Syndication Technology (TST), GDS (such as Travelport, Smartpoint), CRM, POS, and Globalware (back-office product) or ability to quickly learn and embrace new technologies. To the qualified candidate, we offer: Work-Life Balance * Hybrid Work: This role has a hybrid schedule, with Tuesday through Thursday being in office days. This position can be located in our Wilmington, DE, Worthington, OH, or Cincinnati, OH offices. * Paid Holidays: Celebrate eight paid holidays throughout the year. * Generous Paid Time Off: Accrue over three weeks of paid time off during your first year. * Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer. Rewards and Benefits * Compensation: The starting annual base compensation for this position is $25.00 to $27.00 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. * AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits. * Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package. * Tuition Reimbursement: Invest in your future with our tuition reimbursement program. * 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service