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Data support specialist vs client support specialist

The differences between data support specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data support specialist and a client support specialist. Additionally, a data support specialist has an average salary of $49,083, which is higher than the $39,585 average annual salary of a client support specialist.

The top three skills for a data support specialist include qa testing, data support and data analysis. The most important skills for a client support specialist are customer service, client support, and client service.

Data support specialist vs client support specialist overview

Data Support SpecialistClient Support Specialist
Yearly salary$49,083$39,585
Hourly rate$23.60$19.03
Growth rate10%10%
Number of jobs182,515136,163
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 62%
Average age4242
Years of experience22

What does a data support specialist do?

The job of a data support specialist is to manage sensitive and confidential electronic data and ensure the accuracy of data being entered into the database. You will be responsible for assisting in the maintenance, implementation, and support of technology, assessment, and instruction that requires data entry. In addition, you will be developing and preparing user materials for instruction reference and documentation. Other duties that you will perform include identifying issues with software applications and resolving them, providing administrative support to the department director, and responding to inquiries related to software applications.

What does a client support specialist do?

A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

Data support specialist vs client support specialist salary

Data support specialists and client support specialists have different pay scales, as shown below.

Data Support SpecialistClient Support Specialist
Average salary$49,083$39,585
Salary rangeBetween $30,000 And $78,000Between $29,000 And $53,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew JerseyNew York
Best paying companyVirtusaNTT Data International L.L.C.
Best paying industry-Manufacturing

Differences between data support specialist and client support specialist education

There are a few differences between a data support specialist and a client support specialist in terms of educational background:

Data Support SpecialistClient Support Specialist
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Data support specialist vs client support specialist demographics

Here are the differences between data support specialists' and client support specialists' demographics:

Data Support SpecialistClient Support Specialist
Average age4242
Gender ratioMale, 41.6% Female, 58.4%Male, 41.7% Female, 58.3%
Race ratioBlack or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between data support specialist and client support specialist duties and responsibilities

Data support specialist example responsibilities.

  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Require knowledge of technical issues and ability to troubleshoot.
  • Maintain EDI and EFT enrollment with payers.
  • Create tickets, troubleshoot and resolve client issues.
  • Configure ThinkPad laptops for VPN access using iPass software and SecureID authentication.
  • Assist project managers, schedulers, financial managers and system analysts with software installation, database configuration and software usage.
  • Show more

Client support specialist example responsibilities.

  • Manage VPN, audio conference bridges, and internal telecommunication switches.
  • Create ETL packages in SSIS to automate the deployment of the PAA reports and load data to SharePoint.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Manage profiles in vendor database including updating vendor profiles and ensuring heighten data integrity.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
  • Adhere to SLA (service level agreements) and consistently rank high in customer satisfaction surveys.
  • Show more

Data support specialist vs client support specialist skills

Common data support specialist skills
  • Qa Testing, 26%
  • Data Support, 16%
  • Data Analysis, 7%
  • Troubleshoot, 6%
  • Patient Data, 5%
  • Technical Support, 5%
Common client support specialist skills
  • Customer Service, 17%
  • Client Support, 13%
  • Client Service, 6%
  • Troubleshoot, 5%
  • HR, 4%
  • Client Facing, 4%

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