Data systems manager entry level jobs

For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients. Job Skills / Requirements Position Summary The Operations Systems Manager will serve as a key link between technology, finance, and operations-ensuring that our systems (WinTeam, ADP, Zoho, and related platforms) operate seamlessly across departments. This individual will own system administration, process improvement, and reporting-building the infrastructure that keeps our operations efficient, accurate, and scalable. What You'll Do Serve as the primary administrator for WinTeam and connected operational systems. Configure, maintain, and support system roles, permissions, and workflows. Create and document standard operating procedures (SOPs) for billing, data management, and reporting. Review and process invoices, ensuring accuracy and alignment with job setup and client billing requirements. Identify process gaps, propose solutions, and lead implementation efforts. Develop dashboards and reports that communicate performance metrics and support decision-making. Collaborate with HR, Payroll, and Accounting to ensure data consistency across platforms. Provide training and user support for internal teams. Partner with leadership to evaluate new tools, integrations, and system enhancements as the company grows. What Success Looks Like Stable, accurate system performance with clear documentation and workflows. Improved invoice turnaround time and reduced data errors. Well-structured SOPs for all key processes. Effective communication and cross-departmental collaboration. Visible contributions to process automation and scalability. Qualifications Bachelor's degree in Business Administration, Information Systems, or related field (preferred). Experience with ERP or workforce management systems-WinTeam experience highly valued. Strong analytical, organizational, and problem-solving skills. High attention to detail and data accuracy. Excellent written and verbal communication skills. Ability to manage multiple priorities and take initiative in a fast-paced environment. Compensation & Benefits Competitive Salary PTO Holiday pay after 90 days Supplemental insurance provided at no cost to the employee Additional Information / Benefits Benefits: Paid Vacation, Supplemental Insurance This job reports to the Rikki Hurt This is a Full-Time position

Manager IT Engineering - IE07AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a hands-on, technically adept Manager of Infrastructure Engineering for API Platforms to lead and coach a high-performing team supporting our enterprise API platforms. This includes legacy systems like DataPower, modern API Management Platforms, and Cloud Native API Gateways. This role is ideal for a "player-coach" who thrives in balancing operational excellence with strategic platform evolution. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday). Key Responsibilities: + Platform Ownership & Stewardship: + Act as App Owner for multiple API-related infrastructure solutions. + Own and manage platform health, currency, and technical debt. + Lead audit readiness, vulnerability remediation, and documentation efforts. + Ensure compliance with App Owner responsibilities across lifecycle. + Engineering Leadership: + Serve as a "player-coach," providing technical guidance while actively contributing to engineering efforts. + Drive infrastructure stability, performance, scalability, security, and resiliency across API platforms. + Lead modernization initiatives and platform transformation efforts. + Automation & DevOps: + Champion Infrastructure-as-Code (IaC) practices using tools like Terraform, CloudFormation, or similar. + Implement CI/CD pipelines and automated monitoring for infrastructure health and performance. + Drive observability and proactive incident response using tools such as Dynatrace, Splunk, and CloudWatch. + People Management & Coaching: + Manage and mentor a team of engineers, fostering skill development and transformation. + Build a culture of continuous improvement, ownership, and technical excellence. + Lead structured triage and incident response, including participation in a 24x7 on-call rotation (approx. one week/month). + Strategic Collaboration: + Partner with API Product, Enablement, and Execution teams to align infrastructure capabilities with platform goals. + Collaborate across Cloud, Core Infrastructure, SRE, and Security teams to deliver integrated solutions. Qualifications: + Proven experience managing infrastructure for API platforms or middleware, preferably in insurance or finance. + Demonstrated success in leading teams through platform modernization and transformation. + Strong hands-on experience with IaC, cloud platforms (such as AWS, GCP, Azure), and API and Middleware Solutions (such as DataPower, Apigee, AWS API Gateway, Kong, etc.). + Deep understanding of infrastructure health, currency management, and technical debt reduction. + Experience as an application owner who can complete enterprise application ownership responsibilities including documentation, certification, audit, compliance, and vulnerability remediation processes. + Ability to balance operational responsibilities with strategic improvement initiatives. + Observability and SRE skills. + Excellent communication and coaching skills; ability to elevate team capabilities. Preferred Qualifications: + Experience as an Enterprise Middleware or API Platform Owner. + Background in insurance or financial services. + Bachelor's or Master's degree in Computer Science, Engineering, or related field. + Certifications in cloud platforms or infrastructure management. Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $136,800 - $205,200 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (********************************************* Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day. About Us (************************************* Our Culture What It's Like to Work Here (************************************************** Perks & Benefits Legal Notice (***************************************** Accessibility Statement Producer Compensation (************************************************** EEO Privacy Policy (************************************************** California Privacy Policy Your California Privacy Choices (****************************************************** International Privacy Policy Canadian Privacy Policy (**************************************************** Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (******************************************** Hartford India Prospective Personnel Privacy Notice

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place. We have an opening for a Financial Systems Manager. This role can be based in the following cities. * Cleveland * Dallas * Denver * Los Angeles * Minneapolis * Omaha * Orlando * Overland Park * Phoenix * Seattle Position Summary: As a Financial Systems Manager at DLR Group you will serve as a strategic connector between Finance, IT, and business operations, playing a pivotal role in bridging functional needs with technical capabilities. In this high-impact role, you'll drive the effective use, optimization, and continuous improvement of Deltek Vantagepoint. With a deep understanding of both financial workflows and system architecture, you'll enable informed decision-making, streamline processes, and champion data-driven solutions that strengthen performance and support scalable long-term growth across the firm. If you're energized by connecting finance and technology, pairing your analytical thinking with a passion for system optimization this could be the role for you. Come join us and drive meaningful, firm-wide impact! What you will do: * Configure and optimize Deltek Vantagepoint ERP to align with evolving business needs, while establishing standardized processes and procedures that promote consistency and best practices across the firm. * Collaborate with cross-functional accounting teams-including Billing & Revenue, Accounts Payable, General Ledger, and Project Accounting-to support effective financial planning and decision-making across billable, promotional, and overhead projects. * Serve as a knowledgeable resource to employee-owners by providing guidance on account structures and consolidations, project setup and revenue recognition, general ledger and project budgeting, vendor management, and system procedures in accordance with organizational standards. * Leverage data from Vantagepoint to support enterprise performance goals and drive continuous improvement of data quality, reporting accuracy, and process efficiency initiatives. * Contribute to the successful integration of financial data during mergers and acquisitions, and support system scalability to accommodate expansion into new market sectors, geographies, or business units. * Design and implement custom workflows and automation solutions that enhance efficiency, accuracy, and consistency in financial data entry, maintenance, and reporting processes. * Partner closely with Finance and IT teams to ensure accurate, timely, and seamless integration of Vantagepoint data into the enterprise data warehouse and dashboard reporting platforms. Required Qualifications: * Bachelor's degree in Accounting, Finance, Business, Information Systems or related field * High proficiency with accounting systems, preferably Deltek ERP * Comprehensive knowledge of accounting principles, financial reporting standards, and best practices for preparing and analyzing internal financial data. * Dynamic and collaborative team player who thrives in a fast-paced environment, works effectively across multidisciplinary teams, and adapts well to shifting priorities and ambiguity. * Highly organized and proactive, with strong time management skills to balance multiple priorities, meet deadlines, and maintain exceptional attention to detail. * Exceptional written, verbal, and interpersonal communication skills, with the ability to build trust and foster meaningful relationships with diverse stakeholders Preferred Qualifications: * Experience in the A/E industry Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested pay range for this position is: Pay Range $94,000-$141,000 USD DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients' success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values - commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork - we elevate the human experience through design, together. DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays. We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability. Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year. Academy Fire is seeking a Vendor Relations Manager! Academy Fire, a leading Fire and Life Safety company, is seeking a talented and experienced Vendor Relations Manager to join our dynamic team. The Vendor Relations Manager will play a crucial role in establishing and maintaining strong relationships with our affiliates and vendors to ensure the timely and efficient delivery of services essential to our operations. This position requires a strategic thinker with excellent communication skills and a proven track record in vendor management. **What you will do:** + Vendor Selection and Onboarding + Contract Negotiation and Management + Relationship Building + Cost Management + Communication and Collaboration + Other responsibilities and tasks, as assigned. **Qualifications and Requirement:** + Bachelor's degree in business, supply chain management, or a related field desired. + Proven experience in vendor management, procurement, or a related role. + Strong negotiation and contract management skills. + Excellent communication and interpersonal skills. + Analytical mindset with the ability to assess and mitigate risks. + Familiarity with Fire and Life Safety industry standards and regulations is a plus. **Travel:** This position may require approximately 33% travel. Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Academy Fire Life Safety. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. **Job Details** **Pay Type** **Salary**

Support the overall vision of the Technology & Digital (KTD) team by developing, updating, and communicating standards, policies, and procedures needed to effectively achieve strong business results. This position will utilize modern best practices from OCM, training and technical writing to create a clear and concise user experience enabling faster adoption, greater utilization, and higher proficiency of our contracts and vendor management processes and system. Refine, lead and execute OCM plans Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment. Document online training materials Strong interpersonal communication skills, both verbal and written. Proven problem solving and organizational skills. Demonstrated ability in team motivation and delegation. Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization. Key Responsibilities Facilitate discovery with stakeholders and build an approach with targeted communications for internal and external users Leverage technology to drive change and introduce resources through an internal web space on the Confluence platform and through in person training delivery in a hybrid work environment Conceptualize visuals and build user experiences that drive action and produce measurable comprehension Present solutions to multiple stakeholders for review and feedback Ensure final products are developed within specifications for desired channels, and technical writing is accurate Measure progress/behaviors and apply pivot approach if necessary Must be able to perform the essential job functions of this position with or without reasonable accommodation Implement the Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition Develop and deliver actionable and targeted change management plans including: a communication plan and training plan Coordinate, conduct, and measure training deployment and competencies Develop training and supporting user materials through an internal portal (Confluence) Execute delivery of OCM training to the organization and to external partners through formal and informal hybrid learning events Execute Change Management while supporting Change Management practices Note to Vendors Remote/hybrid/fully in office: Remote/Hybrid Top 3 Skills: Change Management Frameworks (ex: Prosci), Project Management, Stakeholder Engagement Soft Skills needed: Leadership, Problem-Solving, Adaptability Interview process - virtual interviews to start asap Prescreening - 5 video interview questions and a game

Where Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community! ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich. What we offer: * Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage. * Life insurance coverage for all full-time employees. * Guaranteed 11 paid holidays every year. * A 19% employer contribution to your OPERS pension plan. * Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan. * See more information on our competitive benefits programs at: ************************************** What you'll do: * Plans and coordinates on-going management of major electronic data sources. * Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights. * Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques. * Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams. * Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff. * Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders. * Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively. * Leads the integration of data sources in databases to drive reporting and dashboards. * Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources. * Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources. * Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures. * Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups. * Participates in internal and external committees and coalitions as assigned. * Maintain regular and predictable attendance. * Must be willing to undertake some travel. * Other duties as assigned. What we're looking for: Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required. Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency. Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred). Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools. Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations. Ability to adapt to a changing environment. Ability to operate effectively both independently and as a member of a team. Strong analytical and problem-solving skills with strong attention to detail. Ability to transform technical documentation into a story. Strong communication skills to share insights with multiple stakeholders. Proven analytical capability and data-driven decision-making. Ability to think ahead, plan long-term decisions, and anticipate outcomes.

Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies. Duties and Responsibilities: Essential Job Functions/Key Accountabilities: Electronic Giving Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality. Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests. Create standard and customized pledge sites to the expectation of the company. Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales. Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection. Provide troubleshooting assistance, answer questions, and training. Conduct regular audits of pledge sites and assist with external audits as needed. Review and make recommendations about software modifications and enhancements to improve processes. Data Management Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database. Provide reports and analysis of data upon request of department or organizational leadership. Use of multiple reporting tools Review procedures and make recommendations on improving efficiency. Training and Support Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features. Other Duties Other responsibilities as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required Education and Experience: Minimum bachelor's degree or equivalent combination of education and experience in a related field. 5 years of computer accounting, finance, and reporting. Preferred Education and Experience: Master's degree preferred Specialized Knowledge, Skills & Abilities (KSA) Relationship building skills Strong interpersonal communication Customer service abilities Excellent computer skills Analytical thinking Report writing Complex research and problem-solving Excel Spreadsheets Proactive, flexible and team player Ability to juggle competing priorities Self-motivated Attention to detail and accuracy Skilled with general accounting techniques and procedures Account receivable Reconciliations and auditing skills Strong computer skills to include Microsoft Office Suite, CRM, and donor databases Work Environment/Physical Demands (if any): The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Working conditions are normal for an office environment which includes but not limited to the following: Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear Employees may need to occasionally lift up to 25 lbs The noise level in the work environment is usually minimal UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.

Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $56,395 and $71,340, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Marketing Data Manager is a key strategic staff member working to directly impact the application rate, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division. The marketing data manager ensures the strategic, accurate and timely delivery of all marketing messages to prospective students and applicants, parents of prospective students and applicants, high school guidance counselors, community based organizations and alumni across multiple channels including direct mail, e-mail, text messages and social media platforms on behalf of the units of the Enrollment Management Division (Office of Undergraduate Admission, Office of University Financial Aid (undergraduate), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment). This position independently manages project management software, calendars, and communication strategies to execute and ensure projects meet key deadlines. The marketing data manager creates multiple complex queries to identify intended message recipients (audiences) using various data in an enrollment management content management system. The marketing data manager plays a significant role on the Enrollment Management Marketing team managing email, direct mail delivery and quality control while researching, writing and designing content, and serving as a key advisor to the Director of Recruitment and Strategic Initiatives. This position is 40% remote. ESSENTIAL FUNCTIONS * Manage quality control and deployment of all email, direct mail and social media based marketing messages that align with the goals established by Enrollment Management leadership. This requires high-level knowledge and understanding of enrollment management and project management technologies/software as well as data, and admissions processes. Responsible for complex queries using various data points and sources available in Slate, the Enrollment Management CRM, in order to identify recipients of specific targeted messages based on the specific message, and in order to achieve intended goals of the specific message. This function requires a clear and distinct understanding of the intended audience and desired outcome of each communication, communication series, and overall communication strategy. The ability to understand and draw from complex databases/ datasets, which include multiple constituencies, to target specific populations is critical. Research, create, and execute queries to ensure the timely and accurate delivery of millions of email messages, direct mail pieces, and text messages delivered annually by the Division of Enrollment Management. Plan, create, and execute queries across highly complex data sets related to Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and professional), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment to ensure the timely and accurate delivery of all direct mail campaigns initiated from the Office of Undergraduate Admission. Responsible for daily review of email campaigns and queries. Regularly evaluate and advise division leadership on opportunities for improved effectiveness of email campaigns based on variables selected, as well as progress toward goals. Monitor the success of campaigns and make recommendations to the Director of Strategic Marketing and Recruitment based on research findings. Provide division leadership with analysis of email deliverability and communication effectiveness including but not limited to open rates, click-through rates, funnel statistics and platform/device metrics as well as make recommendations to improve marketing performance and audience interactions. This requires a level of independent work. Judgement is essential to successfully analyzing data, message content and complex queries. (50%) * Develop and manage a monthly content calendar for Office of Undergraduate Admissions social media channels which include Facebook, Instagram and Twitter. Independently develop and pitch content ideas to the director. Research stories and contact students and campus members for content. Develop content and review submitted content. Post and monitor content daily or multiple times a day on Twitter, Instagram and Facebook depending on content availability and enrollment management goals. Independently determine content to retweet/repost content daily to enhance interactions and engagement on admission accounts. Review and manage content for accessibility standards and compliance. Work collaboratively with University Marketing and Communications to coordinate content and develop ideas that reach the various audiences impacted by Undergraduate Admission goals. Manage relationships with campus community to encourage university partnership in social media takeovers and engagement with admission content. Review and monitor account performance daily with the goal of building followers and enhancing content performance for the goals of recruitment and retention. Monitor and respond to appropriate engagement on the accounts. Monitor social media trends. (10%) * Plan, develop and deploy online registration forms and provide data management for Scholarship Programs, Campus Open Houses, Off-Campus Information Sessions and Special Programs. Plan communication sequences to optimize attendance at events and to maximize applications for scholarship programs, off-campus recruitment events and on-campus events. Monitor registrations of on and off-campus events and scholarship programs and modify existing communication campaigns as needed to achieve strategic goals. (10%) * Research and write compelling content (including copy and headlines) as well as select and edit photography for web content for the Office of Undergraduate Admission and in collaboration with the Office of Orientation and New Student Transitions and Office of University Financial Aid. Independently develop and pitch story ideas to leadership. Liaison with the Office of Orientation and New Student Transitions for weekly meetings, newsletter content, targeted communication, and queries. (6%) * Work with university-approved vendors to quote and order merchandise and recruitment materials for the division, in alignment with procurement office policies. (6%) * Play an essential role in the planning and execution of integrated, large-scale, long-term recruitment/marketing campaigns, including making recommendations to the Director of Strategic Marketing based on recruitment goals and past performance of the intended audience. (6%) * Design, edit and layout basic recruitment materials including letters, invitations, postcards, flyers. Develop ad-hoc reports from Enrollment Management Customer Relationship Management software for Director of Strategic Marketing and Communications. Develop ad-hoc data imports/exports from Enrollment Management Customer Relationship Management software. Research and write compelling content (including copy, subjects and headlines) as well as select and edit photography for HTML email communications delivered by the division of enrollment management (including but not limited to: First-Year Newsletter, Parent Newsletter, recruitment email, event promotions), including ensuring cross-platform compatibility and deliverability as well as compliance with CAN-SPAM regulations. Independently develop and pitch story ideas to leadership. Assist in the management of social media accounts that support the application, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division, including but not limited to writing status updates, selecting and posting photos/links and responding to questions from other users as well as students and parents. Seek out new, interesting, media content relating to Case Western Reserve University enrollment and higher education. This role is essential in drafting and delivering web, and social media content on behalf of the Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and profession), Enrollment Operations, Strategic Marketing and Communications, Orientation and New Student Transitions and the Vice President for Enrollment. Proofread/edit/layout official correspondence from the Division of Enrollment Management to ensure accuracy before release. (10%) NONESSENTIAL FUNCTIONS Perform other duties as assigned. (2%) CONTACTS Department: Collaborative office environment; works as part of a four-member team. Regular contact with all Enrollment Management staff including directors and the vice president to exchange information and verify scope or complexities of data. University: Regular contact with campus staff, internal communication managers, University Marketing and Communications social media managers, Student Affairs, and Academic Support, including faculty to exchange information and gather content for communications via email, newsletters and social media. External: Frequent contact with prospective students and their parents/guardians; guidance counselors; university alumni; media inquiries; product vendors; freelance writers, editors, photographers, graphic designers to exchange information. Students: Regular contact with student office workers; interns; tour guides and student ambassadors to exchange information. SUPERVISORY RESPONSIBILITY May be responsible for directing the work of seasonal work-study student employees. QUALIFICATIONS Experience: 5 years of work experience in professional communications required. Experience with content management systems and project management software required. Experience using Slate to create, schedule and send emails strongly preferred. Education: Bachelor's degree required; Concentration in marketing, journalism, English, business preferred. REQUIRED SKILLS * Experience with content management systems and project management software required - Slate experience strongly preferred * Ability to understand and manage complex datasets related to admission and financial aid. * Ability to write queries involving multiple variables using complex Boolean logic * Proven ability to manage deadlines and complex content calendars required * Proven ability to manage a high volume content calendar of communications including email, text messages, direct mail, social media and other media * Attention to various details is required * Excellent written and oral communication skills required; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly. * Understanding of undergraduate admission audiences, processes, policies, and procedures as well as enrollment management goals is required * Ability to work in close quarters with colleagues in a fast-paced, goal driven environment. * Proficiency on both Windows and MacOS operating systems required * Experience with Microsoft Office (esp. Excel and Access) and Adobe Creative Suite required * Experience with HTML, CSS, Javascript and Liquid Markup strongly preferred * Experience with social media platforms (Facebook, Instagram, Twitter), content development calendars and management tools (Hootsuite), performance management strongly preferred. * Experience working as part of a team required * Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors, and customers face-to-face while also possessing an ability to work independently and use judgement when completing projects and analyzing complex queries * Ability to work under pressure and meet deadlines. Individual must be mature, professional, and possess meticulous attention to detail. * Support for training staff in Slate. WORKING CONDITIONS Office setting, with meetings and activities in buildings throughout the campus. Occasional conference travel may require airline, hotel and rental car reservations. Ability to work outside regular business hours to maintain deadlines, oversee social media engagements and to respond to fast-changing competitive environment is possible. This position is 40% remote. Hybrid Eligibility This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .

Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies. Duties and Responsibilities: Essential Job Functions/Key Accountabilities: Electronic Giving Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality. Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests. Create standard and customized pledge sites to the expectation of the company. Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales. Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection. Provide troubleshooting assistance, answer questions, and training. Conduct regular audits of pledge sites and assist with external audits as needed. Review and make recommendations about software modifications and enhancements to improve processes. Data Management Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database. Provide reports and analysis of data upon request of department or organizational leadership. Use of multiple reporting tools Review procedures and make recommendations on improving efficiency. Training and Support Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features. Other Duties Other responsibilities as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required Education and Experience: Minimum bachelor's degree or equivalent combination of education and experience in a related field. 5 years of computer accounting, finance, and reporting. Preferred Education and Experience: Master's degree preferred Specialized Knowledge, Skills & Abilities (KSA) Relationship building skills Strong interpersonal communication Customer service abilities Excellent computer skills Analytical thinking Report writing Complex research and problem-solving Excel Spreadsheets Proactive, flexible and team player Ability to juggle competing priorities Self-motivated Attention to detail and accuracy Skilled with general accounting techniques and procedures Account receivable Reconciliations and auditing skills Strong computer skills to include Microsoft Office Suite, CRM, and donor databases Work Environment/Physical Demands (if any): The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Working conditions are normal for an office environment which includes but not limited to the following: Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear Employees may need to occasionally lift up to 25 lbs The noise level in the work environment is usually minimal UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.