Post job

Data Technician remote jobs

- 124 jobs
  • L-1 Technical Support

    Tabit.Cloud

    Remote job

    Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level. We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Technical Support who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person. Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand. ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME. What You'll Love to Do: Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues. Perform menu changes and order workflow adjustments as per customer instructions. Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention. Gather and communicate data from multiple sources from relevant parties to provide timely solutions. Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products. Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers. Who You Are: 1+ years of experience working in a full-service restaurant in a FOH role is highly desired. B.A/B.S or preferred but not required. Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space. Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others. Must be willing to work flexible hours including overnights, weekends, and holidays. Demonstrated ability to learn new software solutions quickly. Experience in a training/implementation/technical support role. Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills. Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time. Must have excellent verbal & written communication and interpersonal skills. Innovative, driven, motivated, results-oriented and energetic. Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude. Complex problem-solving skills and attention to detail are required. Possess outstanding decision making and analytical skills. Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc). Experience working with a CRM/Helpdesk tool, preferably Zendesk. The Perks: Competitive compensation package Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance Stock options Health Savings Account Free lunch and snacks in office Pet Insurance Employee Referral Program Flex Spending plan Cell phone allowance Generous PTO and paid holidays Hybrid or remote work environment Amazing team culture And much more!
    $31k-53k yearly est. 1d ago
  • F-16 Flight Test Support - Level 1

    Lockheed Martin 4.8company rating

    Remote job

    You will be an F\-16 Flight Test Support \- Level 1\. **What You Will Be Doing** As an F\-16 Flight Test Support - Asset Management professional in Fort Worth, TX, you will oversee and coordinate key assets, including GFE, BFE, STE, and CAP, to support development, ground, and flight test operations\. You will work cross\-functionally to consolidate asset requirements, track inventory, resolve issues, and develop optimization strategies to maintain program commitments\. Additionally, you will facilitate reviews, provide status updates to leadership and customers, and coordinate shipments, repairs, and asset reconciliation\. This role requires strong problem\-solving, communication, and organizational skills to ensure seamless test operations in a fast\-paced aerospace environment\. **Key Responsibilities** \- Oversee and manage Government Furnished Equipment \(GFE\), Buyer Furnished Equipment \(BFE\), Special Test Equipment \(STE\), and Contractor Acquired Property \(CAP\) to support F\-16 flight test operations\. \- Consolidate asset requirements from multiple teams and ensure accurate, timely reporting to key stakeholders\. \- Host and participate in asset requirement reviews, collaborating with cross\-functional teams to resolve issues and optimize asset utilization\. \- Develop workaround plans and asset\-sharing strategies to maintain program commitments and minimize delays\. \- Present asset status updates in meetings with customers and leadership, ensuring transparency and alignment with program objectives\. \- Support asset management needs for development SIL, ground testing, and flight test activities, as well as production line requirements for the U\.S\. Government and internal teams\. \- Maintain and track inventory of GFE and BFE assets, ensuring compliance with approved property management systems\. \- Coordinate shipments, repairs, and asset reconciliation to maintain readiness and operational efficiency\. **What's In It For You** From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here\. **Who You Are** You are a highly organized and detail\-oriented professional with experience in asset management, logistics, or supply chain coordination-ideally in an aerospace or defense environment\. You thrive in fast\-paced, cross\-functional settings, collaborating with engineering, test operations, and government representatives to ensure seamless asset availability and utilization\. With strong problem\-solving skills and a proactive mindset, you anticipate challenges and develop solutions to keep flight test operations running smoothly\. Your effective communication skills enable you to present asset status updates clearly to leadership and stakeholders\. Above all, you are a resourceful and adaptable team player who takes ownership of responsibilities and is committed to supporting critical flight test programs\. **This position is in Fort Worth, TX Discover Fort Worth\.** **Basic Qualifications:** - Demonstrated experience in Flight test processes and the ability to resolve Supply related issues in a team environment\. - Experience using systems to access, maintain, and manipulate data primarily SAP and Excel - Demonstrated experience with logistics, item management, and/or inventory control within supply discipline **Desired Skills:** - High proficiency in Excel, able to work in a collaborative environment, F16 experience **Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\. **Clearance Level:** Secret **Other Important Information You Should Know** **Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\. **Ability to Work Remotely:** Part\-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility\. The specific weekly schedule will be discussed during the hiring process\. **Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\. **Schedule for this Position:** 4x10 hour day, 3 days off per week **Lockheed Martin is an equal opportunity employer\. Qualified candidates will be considered without regard to legally protected characteristics\.** **The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.** At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\. If this sounds like a culture you connect with, you're invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\. **Experience Level:** Experienced Professional **Business Unit:** AERONAUTICS COMPANY **Relocation Available:** Possible **Career Area:** Product Support **Type:** Full\-Time **Shift:** First
    $41k-49k yearly est. 40d ago
  • Data Technician - West Region

    Staley Technologies

    Remote job

    Full-time Description Dispatched from home and assigned to a regional office. You can work from anywhere due to our nationwide footprint and your personal vehicle can stay in the driveway. This position is will report to our West Region: CA, AZ, NV, UT, CO, NM and other states as needed. We are excited to offer exciting opportunities for dynamic and skilled Electricians and Data Technicians, ranging from Level 1 roles with one or more years of experience to Leads with five or more years of service. At Staley, we value individuals who demonstrate responsibility, initiative, and excellent communication skills. These qualities are crucial for success, especially for our technicians in the field who collaborate closely with managers and colleagues to coordinate work schedules, tools, and materials. While the location of your home residence is not a critical factor for the role, travel is a requirement. Although out-of-town trips are typically of shorter duration, our fast-paced company demands quick dispatch readiness. Flexibility is key, as our customer base requires us to adapt to varying work schedules, including days, nights, weekends, and some holidays. Join our team and be part of a dynamic environment where your skills and dedication will thrive! To learn more about Staley visit our website at ************************************** BENEFITS Remote position (work or dispatch from your current area) Medical, Dental, Vision, FSA, 401K, Life, Short Term and Long-Term Disability Company vehicle and phone expense plan Travel expenses paid, including travel time, fuel, hotel charges, and meal allowances. Our positions provide exposure to some of the newest technology available, expanding your knowledge and industry skillset. Paid weekly, along with a streamlined, mobile-friendly expense submission process for quicker reimbursement. Responsibilities Design and install fiber and copper cables in retail/commercial settings. Terminate copper and fiber optic cabling. Identify circuits and connect to network equipment. Configure network addresses. Test cable and ensure the accuracy of cable testing, documentation, and storage. Test, troubleshoot, and resolve issues with cable faults. Terminate and dress communications closets according to BICSI standards. Perform cabling and PBX/phone Moves, Adds, or Changes (MAC) Perform troubleshooting of network hardware and implement appropriate solutions. Manage time, material, and people resources throughout project lifecycles. Manage work orders, signoffs, daily log/journal, and other project documentation. Requirements Qualifications Must have at least one year of experience and an aptitude for computer technology and working with your hands. Desired qualifications include three years' industry experience. BISCI or other industry certifications are strongly preferred. PC proficiency, Microsoft Office applications Ability to travel, often extensively and sometimes with little notice. Flexibility to work the hours of the traditional second and third shifts. Must demonstrate the highest standards of ethics and integrity. Strong client/people relationship skills Must have a relatively clean and valid driver's license Meet company standards for pre-employment background checks and drug screening. Typical physical demands include frequent work on lifts, ladders, and possibly rooftops and other harder-to-access areas. Must be able to clearly communicate verbally and in writing with employees and/or clients; manual dexterity required for frequent reaching, climbing, and lifting of objects (typically up to 50 lbs.), and operating power tools. Must have industry-standard hand tools. Safety Sensitive Position In compliance with state and federal guidelines, Staley's has identified safety-sensitive positions to include, but are not limited to Service Technicians (POS Technicians, Electricians, Data Technicians, and other service technicians), and other positions. This vacancy is one of those positions and therefore subject to drug and alcohol testing prior to and during employment with Staley. At Staley, a safety-sensitive position is defined as a job in which the employee is directly responsible for his or her own safety or the safety of other people. It can also refer to a job where an impairment, such as drug or alcohol use, can put a worker or others at risk of harm. At Staley, we take pride in providing equal employment opportunities to everyone regardless of their race, color, ethnicity, national origin, beliefs, religion, marital status, gender, gender identity, sexual orientation, citizenship status, age, veteran status, disability, or any non-merit basis. This policy applies to all employees, prospective employees, suppliers, clients, associates and affiliates, and guests. Salary Description $22-$40 per hour
    $22-40 hourly 60d+ ago
  • Online Data Verification Technician (Work-at-Home)

    Focusgrouppanel

    Remote job

    Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote - Earn Immediately Hello and thank you for your interest! We are a growing company that connects job seekers with cash earning solutions to supplement their current income. Our work from home gigs are designed for the job seeker who needs to earn cash between jobs. Unlike gigs that require you face to face with customers or drive and deliver, you work from the privacy of your own location. Here's why we need great people to perform data entry tasks. Every major company relies on feedback . When you buy a product or service online you're asked for a review or to take a survey. In some cases a company needs to do due diligence before launching a product or to see how well their product or service is perceived by the public - this is where you come in. We connect you with these companies. You help them and they pay you. **limited spaces - apply early** Most studies and surveys take place online so you'll almost never need to leave the house. Occasionally a company will reach out for an in person focus group or clinical trial. Job Details: Earn by taking studies Various payment methods, including Paypal, direct check, or on-line virtual gift card codes Opportunity to win rewards Keep the products you try*! This is a great way to get free stuff. *You MUST actually use products and/or services, if provided and be ready to discuss BEFORE the meeting day. Requirements: Smartphone with working camera or webcam on desktop/laptop. If you're not comfortable using a webcam within a group study you can always pass and choose a different research study You'll need to have access to a reliable Internet connection You'll need to understand, as well as follow oral and written guidelines & instructions. Job Advantages: Flexibility to participate in discussions on-line or in-person. No commute needed if you choose to work from home. Participate when you want, you pick when and why. Enjoy free samples from our sponsors and partners for your sincere feedback of their products. Ready to get started? Apply Online Today. Gigs open to anybody looking for temporary, work from home, part-time or full-time work. The hours are adaptable with zero no previous experience required. Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, phone call facility representative, etc. If you are seeking a versatile part time remote, work at home job, then this is a great position for making great supplemental income. Thank you for your interest - apply now and check your email for further instructions from us.
    $43k-77k yearly est. 60d+ ago
  • Endpoint Support Technician II

    Cox Holdings, Inc. 4.4company rating

    Remote job

    Company Cox Automotive - USA Job Family Group Information Technology Job Profile Endpoint Support Technician II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Endpoint Support Technician provides support to users of desktop computers, laptop computers, tablets, mobile communication devices, printers, and office equipment. Support may be on location or remote. Activities include provisioning, installation / set up, troubleshooting, providing basic training, technical guidance, and client support on usage of all equipment. Responds to requests for meeting room support including audio / visual equipment, remote access ability, and telephony. Responds to calls regarding system outages, troubleshooting, and resolving users' issues who are on location or working remotely. Strives to meet or exceed Service Level Agreements (SLAs). Key Responsibilities Hardware/Software Support Performs support, troubleshooting, and resolves hardware and software issues for desktops, laptops, tablets, mobile phones, peripheral devices, and audio-visual equipment. Performs research and develops solutions for hardware and software issues. Provides basic user training on company-provided IT equipment. Carries out hardware asset life-cycle management, including maintaining records of physical assets. Provides recommendations to leadership on individual device upgrades or break-fix replacements. Performs preventative maintenance on all electronic devices and peripheral equipment. Incident Management Responds to service requests regarding end-user computing devices as they arrive in the designated queue. Recommends solutions, resolves problems associated with incidents, and updates notes, as necessary. Updates tickets and provides team members with regular progress updates. Thoughtfully escalates issues to the appropriate teams. Understands and adheres to established SLAs. Customer Service Exhibits excellent verbal and written communication skills. Ability to work effectively in a team environment. Easily adjusts to changing priorities or projects. Maintains a calm, professional tone when consulting with team members. Delivers an awesome team member experience. Minimum Requirements: High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field Working experience supporting end-user computing devices Working experience troubleshooting Windows 11 and Mac operating systems Working experience troubleshooting mobile operating systems (iOS and Android) Working experience working with a ticket management/service desk system Working experience in an ITIL-based environment Working experience as a participant in a change management process Strong Microsoft Office support experience Must exhibit excellent customer service skills Technical certifications such as CompTIA A+, Microsoft Certification (MCP, MCDST, or other) Apple Certified Support Professional (ACSP) Working experience in audio-visual collaboration technologies Working experience with Service Now Preferred Experience: Working experience with Active Directory Working experience with Microsoft Endpoint Manager Working experience with Exchange Admin Center Working experience with home wireless to corporate network technologies Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $26.1-39.1 hourly Auto-Apply 21d ago
  • Classroom Support Technician-HPC

    Policytech

    Remote job

    The Centralized Research Computing Facility ( CRCF ) is seeking a Villanova undergraduate student to work part-time this summer in support of the Augie high performance computing cluster. The student will work remotely. The student will work with facility personnel on performance benchmarking and creating sample scripts and video tutorials for a variety of software packages.
    $49k-84k yearly est. 60d+ ago
  • Entry Level Tech Support 100% WORK FROM HOME + Benefits

    Onesupport

    Remote job

    Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives! As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one. There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges. We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching. Plus, we'll provide you with the paid training you need to succeed in your new role. What exactly will you be doing in this new role, you ask? As a detail-oriented technical support specalist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day. To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, or the most current mac OS (Macs cannot be more than 5 years old), a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred. In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace. Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you. Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you! Job Types: Full-time, Part-time Salary: $12.00 per hour *Residents of Florida (if hired) will be offered $13 per hour per state law. *Residents of Virginia (if hired) will be offered $12.41 per hour per state law. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Shift: Day shift Evening shift Night shift Weekly day range: Weekend availability Work setting: Remote Application Question(s): Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: Remote
    $12 hourly 60d+ ago
  • Technical Support (Remote - US)

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support in United States. This role provides specialized technical support in a high-security, mission-critical environment. The Technical Support professional will maintain and manage classified and sensitive information systems, ensuring operational readiness and compliance with security protocols. You will provide guidance, training, and analytic support to personnel, facilitating accurate and timely intelligence outputs. The position emphasizes precision, discretion, and collaboration with multidisciplinary teams, enabling the delivery of actionable insights for strategic decision-making. Ideal candidates will thrive in a structured, high-stakes environment and enjoy translating complex technical data into clear, usable intelligence products. This is a unique opportunity to contribute directly to national security and advance your expertise in defense-related technical operations. Accountabilities: The Technical Support role includes hands-on system management, training, and intelligence support: Maintain qualifications and access to secure networks including SCIF, JWICS, and SIPRNet. Generate, manage, and track intelligence requirements and taskings to the National Intelligence Community. Oversee Coliseum application usage and provide instruction and training to personnel. Maintain statistical metrics on intelligence requirements and provide briefings to stakeholders. Manage content on intelligence SharePoint sites, ensuring current threat assessments and reports. Conduct in-depth research and analysis of adversary capabilities to produce actionable intelligence. Support Mission Qualification Training (MQT) and Program Protection Planning (PPP) courses. Ensure all activities comply with security protocols and handle classified information with strict adherence to guidelines. Requirements Candidates should possess a strong technical and analytical background in defense or intelligence support: Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance. Familiarity with National Intelligence Community directives, DoD classification standards, and security protocols. Experience managing SIPRNet and JWICS accounts. Proficiency with intelligence collection processes including SIGINT, HUMINT, and Coliseum production requirements. Knowledge of intelligence requirements management systems and SharePoint platforms. Strong analytical and problem-solving skills for interpreting complex intelligence data. Excellent communication skills for briefings, training, and collaboration with non-technical and senior personnel. Experience in defense or military intelligence environments is highly advantageous. Benefits Competitive salary and comprehensive health, dental, and vision insurance. Retirement savings plan and paid time off. Opportunities for professional development and ongoing technical training. Collaborative work environment promoting innovation, integrity, and teamwork. Flexible work arrangements to support work-life balance. Recognition programs and initiatives supporting career growth and engagement. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $31k-51k yearly est. Auto-Apply 59d ago
  • TECH900: Flexible Tech Support

    Jerseystem

    Remote job

    JerseySTEM provides free after school STEM classes to underserved middle school girls grade 5-8. We are seeking a dedicated Flexible Tech Support Volunteer to play a pivotal role in helping new volunteers acclimate to our digital ecosystem. In this volunteer position, you will provide initial orientation sessions to new team members, introducing them to the tools we use at JerseySTEM, including Google Workplace, Slack Pro, and Jira. Responsibilities Conduct scheduled 30-minute orientation sessions for new volunteers. Troubleshoot and resolve any login issues or technical challenges. Ensure volunteers can seamlessly navigate between Google Workplace, Slack Pro, and Jira. Collaborate with the TECH team to provide ongoing support and guidance. 3-5 hours per week, minimum 6 months commitment Qualifications Familiarity with Google Workplace, Slack Pro, and Jira is a plus. Strong communication and interpersonal skills. Patience and willingness to assist individuals with varying levels of technical expertise. Availability to conduct orientation sessions twice a week (weekday/evening) or ad-hoc. Commitment to JerseySTEM's mission of providing STEM education to underrepresented middle school girls.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • Home Based Senior Pensions Data Technician

    Capita Plc

    Remote job

    Shape better services as a Home Based Senior Pensions Data Technician Home Based We are looking for a Senior Pensions Data Technician to join the Scheme Events team in Capita Pensions Solutions. You will be part of the team that owns and manages projects to cover complex extraction, anlaysis, cleansing and processing of pensions data to create better outcomes by bringing technical experience and leading on key projects, cyclical activities and scheme events to ensure they are completed in line with procedural and client requirements and within service level agreements. You will have experience of working on a variety of occupational pension schemes with the ability to lead on the delivery of assigned projects and schemes. This role is perfect if you are an existing Senior Pensions Technician looking to work within a project-based role. In return Pensions Solutions will give you a clear succession plan to further your career. Job title: Home Based Senior Pensions Data Technician : What you'll be doing: Key responsibilities * To work with the Scheme Events Leads and Scheme Event Manager to deliver requirements for Scheme Events and Projects (time scales, deliverables, quality, sign off) and to input into the planning process. * To review the work of Pensions Data Technicians and provide feedback and technical support. * To be responsible for the accuracy and quality of Scheme Events and Projects. * To correspond and build working relationships with clients and Capita colleagues. * Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks. * Adhere to Quality Management Systems and comply with pensions and FCA regulations and initiatives, for example, Treating Customers Fairly (TCF) Key tasks * To lead on the delivery of assigned projects and scheme events. * To promote the provision of a first class experience for customers and to share knowledge and expertise with other team members. * Performs data processes, including the following: * Running and specifying data extracts from the administration system including bespoke reports. * Transforming extracted data or data received into the required format and structure * Performing and specifying data uploads to the administration system * Building Mail Merge letters * Performing bulk calculations in Excel * Building and enhancing Excel templates and macros for regular jobs * Creating audit trails of all work and communications using the Team's best practice. * Testing bulk communications and calculations using the Team's best practice. * Providing project updates and time scales to Scheme Events Leads, Project Managers and Scheme Event Manager What we're looking for: Essential * DB pensions scheme experience * Technical pensions calculations/analysis * Bulk data analysis * Pension administration and work management systems * Accuracy, attention to detail and quality management * Excel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling). * Excel - Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines. * Excel - Can import data/text files and use data validation * Project Management Skills * A Level Maths or Degree with maths element or Work experience involving complex data analysis Desirable * PMI Qualifications About Capita Pension Solutions At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond. What's in it for you? * 23 days' holiday (rising to 27) with the opportunity to buy extra leave * Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more * Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at ******************************** or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at ****************************************************************************************************************************************** . Location: Home-Based - GBR * United Kingdom Time Type: Full time Contract Type: Permanent
    $42k-82k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Military, Veterans and Diverse Job Seekers

    Remote job

    This role is a permanent, full-time, remote position You would: Provide professional and friendly server support Develop a deep understanding of Liquid Web's products Install and configure Windows Server operating systems and related software Identify industry trends and recommend new product ideas You have: Solid working knowledge of Windows Server OS Experience with Windows web hosting tools Excellent customer service skills Excellent verbal and written communication skills Excellent problem-solving skills Self Motivation and attention to detail Technical Skill Ideals: Microsoft Windows Server 2008/2012/2016 Microsoft Active Directory Microsoft SQL Server Microsoft Exchange Microsoft IIS MySQL DNS (Bind and Microsoft DNS) We Offer: 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription Traditional and Roth 401k with company matching Continuous beverage service for those working in office Fun employer-sponsored events A collaborative team culture Consistent/set work hours Challenging non-redundant daily duties A voice in how things get done Access to ongoing training
    $39k-65k yearly est. 60d+ ago
  • Field Installation Technician (Low Voltage / Sensor Systems) - Traveling Position

    Vergesense 3.6company rating

    Remote job

    Our Company The workplace has undergone a complete transformation. Historically, occupancy was consistent; everyone worked in the office five days per week. But in today's world, occupancy is inconsistent, unpredictable, and dynamic, as work has become more flexible than ever before. To make decisions with confidence, workplace, CRE, and facilities management leaders need a true understanding of how and when their spaces are used. VergeSense is the company behind the world's first and only Occupancy Intelligence Platform. Over 220 companies across 50 countries and 140M sqft rely on occupancy intelligence to make confident, fact-based optimization decisions to improve employee experience and decrease costs. VergeSense customers use our Occupancy Intelligence Platform, which is built on a foundation of the industry's most accurate occupancy sensors and other data sources, to right-size their portfolio, validate space planning and designs, optimize cleaning operations, and ensure their teams can always find spaces to work. We seek a skilled and dependable Field Technician (or Installation technician) with a background in general contracting to support equipment and low-voltage device installations across various client sites. This role is ideal for an independent contractor who is comfortable working with minimal supervision in fast-paced environments. *This position requires extensive domestic travel up to 100%, and at times international travel* Essential Duties & ResponsibilitiesOnsite Responsibilities:Install occupancy sensor devices according to company standards and project requirements.Perform onsite testing and commissioning of installed devices to verify functionality and integration.Complete punch list work, including adjustments, troubleshooting, and re-testing as needed.Document installation steps, configurations, and field notes for project records.Communicate onsite issues, delays, or technical challenges to project managers and vendor management team.Ensure all onsite work complies with safety standards, building codes, and client-specific requirements. Office Responsibilities:Collaborate with vendor management team to develop, maintain, and improve best practices for device installation and commissioning.Contribute to the creation and updating of training materials, guides, and checklists for external installation teams.Support training sessions (remote and in-person) for external vendor teams on proper installation, troubleshooting, and QA processes.Provide feedback from fieldwork to inform continuous improvement initiatives across installation workflows.Partner with project managers to improve scheduling, escalation, and communication processes between clients, vendors, and internal teams.Analyze recurring issues from field installs to identify root causes and propose process or product improvements.Assist in evaluating and onboarding new external vendor partners, ensuring alignment with quality and installation standards.Maintain accurate records of installation practices, vendor performance, and lessons learned for internal knowledge sharing. Qualifications:•Proven experience as a general contractor, installer, field technician, or similar role.•Proficient in the use of drills, ladders, scissor lift, mobile platform, desk-surfer, screwdrivers, cable management tools, etc.•Comfortable working in active commercial environments and on ladders/lift in ceiling spaces.•Able to interpret floorplans, drawings, and installation guides.•Strong communication and documentation skills, and proficient in the English language. $60,000 - $70,000 a year This position is also eligible for a bonus. Final compensation is in alignment with VergeSense's compensation philosophy and approach and depends on your geographical location. Compensation also includes equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $60k-70k yearly Auto-Apply 60d+ ago
  • Junior Fusion Technician

    Aptim 4.6company rating

    Remote job

    As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. Key Responsibilities/Accountabilities: Follow all maintenance and safety procedures. Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer. Maintain and adjust machinery to ensure proper performance. Operate off road trucks and excavators on side slopes. Measure materials or objects for installation or assembly. Mix substances or compounds needed for work activities. Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools. Install well heads and valves Basic Qualifications: Have a knowledge of safely operating assigned equipment. Loads, transports, and unloads materials, tools, equipment and supplies. Performs minor maintenance or cleaning activities on tools and equipment. May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. PHYSICAL REQUIREMENTS: Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%) ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Onsite #LI-BN1
    $20-24 hourly 7h ago
  • Level 1 Support Technician

    Distantjob

    Remote job

    Curious fact: 28% of IT professionals hide their career from friends and family to avoid being asked for free tech support. OK, this hasn't been fact-checked, but it seems plausible. If you love helping people out and are always eager to "look into it", you're probably the type of person that relatives turn to when they can't print a document. Luckily, you'll also be the ideal person for this position! Our client is an MSP with an open Support role. It's a fast-growing industry, and they need someone to be the friendly first point of contact for their clients when they need technical help. What's in it for you, you ask? Well, this is a fantastic opportunity to learn and grow within the company, and to be exposed to a wide variety of technologies and verticals thanks to their industry. What your responsibilities will be Be the Tech Hero Their Team Needs Answer support requests that come in through phone, email, or our web portal-always with a friendly, helpful attitude Tackle issues efficiently to keep everyone productive and meet their response time commitments Figure out which problems need immediate attention and which can wait Troubleshoot & Fix Issues Use remote support tools to diagnose and solve problems from your desk Set up and configure computers, software, and network devices Keep Things Running Smoothly Make sure all workstations have up-to-date antivirus protection Perform regular maintenance on computers, printers, and other equipment to prevent problems before they start Keep each client's technology environment secure and compliant with company standards Build Great Relationships Work collaboratively with people across all departments Be the kind of IT person everyone feels comfortable reaching out to What you'll need to succeed Must-Haves: 2+ years of hands-on IT support experience Strong communication skills-you can explain tech stuff in plain English A genuine passion for helping people and delivering great service Solid experience supporting Windows 10, Windows 11, and Mac OS environments Great at listening, asking the right questions, and getting to the root of problems A knack for troubleshooting and thinking on your feet Nice-to-Haves (But Not Deal-Breakers): Experience with Windows Server (2012, 2016, or 2019) Active Directory knowledge Familiarity with Ninja RMM and Autotask PSA CompTIA A+ certification or additional IT certifications What Makes You a Great Fit You're someone who genuinely enjoys helping others solve problems. You stay calm under pressure, can juggle multiple priorities, and take pride in keeping technology running smoothly. You're a team player who builds great relationships and makes people feel supported, not intimidated, when they need tech help. Put your positive energy and good-will attitude to good use, and use the form below to apply and learn more about this opportunity! This is a full-time position, and remember - it's fully remote, and always will be.
    $32k-48k yearly est. Auto-Apply 33d ago
  • Junior Computer User Support Specialist (Systems Administrator)

    Govcio

    Remote job

    GovCIO is currently hiring for Junior Computer User Support Specialist for our US Coast Guard program. This position is fully remote. Responsibilities Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming. Confers with staff, users, and management to establish requirements for new systems or modifications. Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location. Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities. Develops training materials and procedures, and/or trains users in the proper use of hardware and software. Qualifications Bachelor's with 2-5 years (or commensurate experience) Required Skills and Experience Clearance Required: ability to obtain and maintain a Secret clearance. M0 M066 Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $50,000.00 - USD $60,000.00 /Yr.
    $50k-60k yearly Auto-Apply 60d+ ago
  • Senior Data Technologist - Jersey City, NJ

    Photon Group 4.3company rating

    Remote job

    Key Responsibilities: Data Strategy & Architecture: Develop and implement data strategies aligned with business objectives. Design and maintain scalable, high-performance data architectures and solutions. Build and manage data pipelines, integrating data from various sources, ensuring data quality and accessibility. Advanced Analytics & Insights: Lead the use of advanced analytics, machine learning, and AI to derive insights from large datasets. Collaborate with business stakeholders to understand requirements and deliver actionable insights that influence decision-making. Design and deploy predictive and prescriptive analytics models to optimize business processes. Technical Leadership & Collaboration: Mentor junior data engineers and analysts, providing guidance on technical best practices. Collaborate with cross-functional teams (IT, business units, data scientists) to identify and resolve data-related challenges. Drive the adoption of data governance practices to ensure data integrity, privacy, and compliance. Tools & Technology: Utilize big data technologies, cloud platforms, and analytics tools (e.g., Hadoop, Spark, Azure, AWS, Power BI, Tableau, Python). Develop and optimize complex SQL queries for data extraction and transformation. Leverage visualization tools to present data in a clear and concise manner to non-technical stakeholders. Qualification 15+ years of experience in Information Technology with proven track record of delivering high profile projects or managing products. Extensive hands-on experience in cloud based data platform technologies including relational and non-relational databases (DynamoDB, Bigtable, Cassandra), data warehouses (Snowflake, RedShift, BigQuery), caching (Redis), data science and machine learning tools, and related programming languages (Python, SAS, SQL) Experience with data visualization tools like Tableau or Power BI. Hands on experience in building and optimizing data pipelines using technologies like Kafka, Airflow, Spark, Hive, Kubernetes Proficient in building and managing data platform in cloud technologies like AWS/GCP Ability to assess the code if needed and provide actionable suggestions on designs and implementations. Experience in working with financial clients and domain Compensation, Benefits and Duration Minimum Compensation: USD 74,000 Maximum Compensation: USD 259,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post
    $60k-121k yearly est. Auto-Apply 60d+ ago
  • Telecommunications Technician

    Wave of Installation LLC

    Remote job

    Job DescriptionBenefits: Bonus based on performance Flexible schedule Free uniforms Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Telecommunications Technician to join our team! As a Telecommunications Technician, you will be installing new telecommunications systems, repairing existing telecommunications systems, and upgrading outdated equipment and systems. You will also be troubleshooting systems that are having trouble, running diagnostic tests, ordering replacement components, and ensuring every system you touch is working properly. The ideal candidate has experience with telecommunications equipment, excellent communication skills, and enjoys problem-solving complex issues. Responsibilities Install new telecommunications equipment for customers Troubleshoot existing equipment that isnt working, run diagnostic tests, and fix any problems that arise Upgrade outdated equipment Walk the customer through any new or updated equipment to ensure everyone knows how to use it properly Maintain a clean and safe working environment by always wearing proper PPE and following safety procedures Qualifications Excellent customer service skills Previous experience with telecommunications equipment desired Strong analytical and troubleshooting skills Must be comfortable working on your feet, in tight spaces, and a variety of weather conditions This is a remote position.
    $33k-48k yearly est. 13d ago
  • IT User Support Specialist (Remote)

    Axiom Recruit

    Remote job

    IT User Support Specialist for systems, software and hardware - Canada (remote) THE COMPANY Our client is a leading international emerging technologies company with 200+ team members. They support global technology initiatives and best-in-class security operations in over 15 countries throughout North America, Europe and Asia. They offer digitised security and asset management services and pride themselves on their excellent reputation, providing operations across multiple facets of the Blockchain, Artificial Intelligence and Digital currency sectors. As part of their growth strategy, they are looking to bring on board a fully remote Canadian based IT User Support Specialist (systems, software and hardware) with immediate effect. KEY RESPONSIBILITES • To provide technical assistance and support in incoming queries and issues related to computer systems, software, and hardware. • Respond to queries over email/corporate messengers/phone calls and text messages from users seeking help • Install, modify, diagnose and repair (where possible) computer hardware and software. • Track requests and issues in the enterprise ticketing system (via Jira) and asset database redirecting problems to proper resources • Escalating unresolved queries to the next level of support JOB DUTIES • 2 years and above experience in IT user support • Advanced troubleshooting and multi-tasking skills • Knowledge of help desk software, ticketing and issue tracking systems and remote-control software • Good knowledge of setting up, configuring and using both Windows and Mac platforms • Strong knowledge of API • Good knowledge of office applications including Antivirus products, MS Office, Adobe products, e-mail clients etc. • Strong client-facing and communication skills with strong customer service focus REMUNERATION CAD55, 000 to CAD65, 000 plus a whole host of benefits NEXT STEP Interviews via video link are being help immediately for this business-critical role so please send your resume to Dave Beckett, Operations & Talent Manager at Axiom to; **********************
    $33k-57k yearly est. Easy Apply 60d+ ago
  • INTL - Level 1.5 Support

    Insight Global

    Remote job

    A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple regulatory and document management platforms. Responsibilities include end-to-end support (L1-L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docu Bridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Experience with the life science and healthcare industry. - Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment. - Strong technical skills in configuration, and issue resolution in Windows-based enterprise environments. - Familiarity with ticketing systems (e.g., ServiceNow) and Request/ incident/change management processes. - Excellent interpersonal skills and the ability to communicate clearly with both technical and non-technical stakeholders. - Ability to work independently and collaboratively across global, cross-functional teams. - Experience with documentation tools and version control systems is a plus.
    $31k-50k yearly est. 9d ago
  • IT User Support Specialist (Onsite)

    Bryan College 3.8company rating

    Remote job

    At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers. Visit ****************************************** to learn more about what makes us stand apart. This is an onsite position working 10:00 am to 7:00 pm M-Th, 8:00 am to 5:00 pm F. We will consider applicants that reside in the following states: Arizona - near Tempe. Pay: $20.00 per hour Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes: *Medical *Dental *Vision HSA Telemedicine An Award-Winning Wellness Program Tuition Assistant Program Short- and Long-Term Disability Options Life Insurance Employee Assistance Program 401K with Company Match Generous Paid Time Off Volunteer Paid Time Off 11 Paid Holidays An Empowering Company Culture Computer Equipment Provided Work from Home (* includes domestic partner coverage) POSITION SUMMARY: The User Support Specialist is responsible for providing computing services and support to university faculty, staff, and students. They are charged with classrooms, workstation, application, print, and lab support. They are the public face of the ITS division and represent the user perspective in all technical operations and project activities. The User Support Specialist reports to the Director of User Support Services and is charged to understand the goals/objectives of that team and how it supports those of the ITS division. QUALIFICATIONS: Experience 2+ years of progressive experience in technical/end-user computing support including: Microsoft Windows Apple Operation Systems MS Office suite Email Calendaring Education Bachelor's degree in computer science, or equivalent combination of education and experience. Interpersonal Skills Excellent verbal and written communication skills. Excellent customer service, communication and teamwork skills. Positive attitude and solutions-oriented thinking. Other Skills Typing MS Word MS Excel MS PowerPoint ESSENTIAL FUNCTIONS: Problem Solving Collect user information and create Help Desk tickets to identify, prioritize, track, and analyze technology related issues.Create tickets for 100% of all Help Desk calls.Diagnose and resolve at least 30% of Help Desk calls. Achieve and maintain a 90% user satisfaction rating on follow-up surveys. Develop and maintain Help Desk documentation in accordance with defined ITS standards within 3 business days of any approved changes. Establish working partnerships with ITS teams and external partners to coordinate problem resolution for operational issues and analyze root cause issues to address underlying user computing problems. Consultancy Work with ITS teams and user community in problem analysis, solution identification, issue resolution, and Help Desk ticket escalation. Provide recommendations to staff and faculty regarding the purchase of new computers and peripherals in accordance with defined ITS standards. Generate Help Desk data reports and summarize top recurring issues to provide ITS leadership with information that can be utilized to proactively prevent issues that impact users. Track open/unresolved Help Desk tickets and coordinate ITS communications with end users to facilitate issue resolution of 90% of tickets within 3 business days. Provide a daily report to Director of any tickets that are older than 3 business days. Communication: Interpret meaning and importance of information. Determine appropriate need and method for keeping team members, customers/stakeholders, and management informed. Utilize plain language in all verbal and written communication. Keep Help Desk documentation updated using defined standards within 3 business days of approved changes. Document systems and processes in accordance with defined standards within 3 business days of approved changes. Work with other ITS User Support Services team members and Director to identify common issues and develop appropriate documentation, training, and/or tip sheets for campus users. Be engaged and participate in individual discussions, project and team meetings. Information Processing & Decision Making: Prioritize allocation of time and resources in accordance with defined university and departmental priorities. Determine ticket escalation requirements within ITS to facilitate resolution of user issues of at least 90% of tickets within 3 business days. Actively look to maximize existing university investments and leverage existing systems to solve identified user problems. Actively look to automate repetitive manual processes. Coordinate with other ITS staff, functional users, and appropriate vendors to account for security (physical and logical), sustainability, disaster recovery, and business continuity measures in all solutions. *Perform other duties as required. Physical Demands/Work Environment: Ability to work in a virtual environment using software technology including but not limited to virtual meeting tools, such as Zoom, Instant Messaging, Canvas Learning Management System (LMS). The ability to efficiently operate a computer and its peripheral equipment (keyboard, mouse, etc.). Ability to sit or stand for six to eight hours. Ability to work at least 40 hours a week in office. EEO and Accessibility Statement: Bryan University is an equal-opportunity employer committed to providing a welcoming and inclusive work environment for all. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. We provide reasonable accommodations to individuals with disabilities and strive to ensure accessibility in our facilities, products, and services.
    $20 hourly Auto-Apply 60d+ ago

Learn more about data technician jobs

Browse life, physical, and social science jobs