Customer Service Representative jobs at Datawatch Systems

Text henleyjobs to 23000 to start your application today! Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with excellent advancement opportunities, Henley Companies , the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $18.50 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #

INSIDE SALES REPRESENTATIVE - FLOOR AND WALL COVERINGS FLSA Status: Exempt Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset, and we strive to be a great place to work every day. Summary We are currently seeking an Inside Sales Representative with excellent organization skills and a personable disposition. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You'll be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position. · Inside showroom product sales but also work with outside sales teams to assist their customers when visiting the showroom · Compiles lists of prospective customers for use as sales leads, based on information from business directories; industry ads; trade shows; internet web sites; and other sources. · Displays or demonstrates product, using samples, catalog, website and emphasizes sellable features. · Quotes prices and credit terms and prepares sales contracts for orders. · Responsible for credit and collections regarding sales orders. · Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules. · Tracks stock levels. · Enters new customer data and other sales data for current customers into computer database. · Use of CRM tools to log and document opportunities and customer interactions · Investigates and resolves customer delivery issues. · Attends trade shows and other networking events as necessary Skills and Experience Required for Success · Ability to find solutions for customer and make recommendations to meet their needs · Demonstrated prioritization/time management skills · Self-motivation · Must have excellent verbal and written skills · Must be proficient in Microsoft Office · Must have a reliable means of transportation Competencies Required for Success · Integrity · Stays current with industry and market information that may reveal sales opportunities · Initiative · Flexibility · Customer Service Orientation · Analytical Thinking Education · Bachelor's degree preferred or one to two years related experience and/or training; or equivalent combination of education and experience We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Customer Service Support Dallas, TX | Full-Time Onsite Are you a detail-oriented professional who thrives in a fast-paced environment and enjoys supporting both internal teams and external customers? In a Customer Service Support role, you'll play a key role in ensuring smooth operations across sales and customer service functions. Your work will directly impact customer satisfaction, order accuracy, and cross-departmental collaboration-making you an essential part of our business success.You'll be part of a collaborative team that values clear communication, initiative, and problem-solving. If you're looking for a role where your organizational skills and customer-first mindset can shine, we'd love to hear from you.What you'll do Provide administrative support for Marine Interconnect product lines and respond to inquiries via email and phone. Process purchase orders and enter data into internal systems. Track and report on order status, including shipping dates and delays. Communicate proactively with customers to provide updates and resolve issues. Coordinate with departments such as Planning, Shipping, Contracts, and Finance to ensure timely delivery. Assist with resolving scheduling, shipping, and invoicing challenges. Review customer terms and conditions with Contracts and follow up as needed. Perform clerical tasks including filing, data entry, and logging quote requests. Screen customers using online tools and maintain records in customer portals. What you need Strong attention to detail and ability to manage multiple priorities - required Excellent written and verbal communication skills - required Experience with Microsoft Word, Excel, and PowerPoint - required Familiarity with customer databases (Salesforce preferred) - preferred Experience with enterprise resource planning systems (IFS preferred) - preferred 1-3 years in a similar administrative or customer service role - required High school diploma or GED required; associate degree is a plus Must be a U.S. person under ITAR regulations - required What we offer A supportive team environment with opportunities for growth Exposure to cross-functional departments and business operations Competitive compensation and benefits A role that makes a direct impact on customer satisfaction and business success What happens next Once you apply, our team will review your application and reach out via email or phone if your profile matches our needs. This position requires U.S. Person status under ITAR regulations. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses. Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information We Offer… * Competitive earnings starting at $18 to $25 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why Orkin? * You are interested in an opportunity with career potential in a reliable, recession-resistant industry * You have a service-oriented mindset that leads you to build loyalty and trust with customers * You hold yourself responsible to commitments * You value being part of a team * You want to keep learning, improving and developing as a leader * You want to join a company that supports the community * You want a career with a purpose at a mission-driven company that values * Safety * Professionalism * Empathy * Integrity * Innovation Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information We Offer… * Competitive earnings starting at $18 to $25 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why Orkin? * You are interested in an opportunity with career potential in a reliable, recession-resistant industry * You have a service-oriented mindset that leads you to build loyalty and trust with customers * You hold yourself responsible to commitments * You value being part of a team * You want to keep learning, improving and developing as a leader * You want to join a company that supports the community * You want a career with a purpose at a mission-driven company that values * Safety * Professionalism * Empathy * Integrity * Innovation

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS of Sandy Springs Inside Sales & Customer Service Representative, you will be the initial contact with current and prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS of Sandy Springs will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, customer relationship management skills, ability to document and keep yourself organized are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders, in additional to learning about the world of sign making. You will be involved in team meetings, assist in executing business and marketing plan initiatives, and be closely involved in the success of our Center. This position will serve as a feeder to our Outside Sales position. Outside Sales plays a critical role in the success of our business. This position is ideal for candidates who are interested in an Outside Sales position but who, given the current external environment, is more comfortable at this time taking on an Inside Sales role, which will allow you to learn the business, prior to taking on more significant outside sales projects/responsibilities. Outside sales responsibilities will include moving about our sales territory making contact with sales prospects and current customers in person at job sites, offices, etc., and creating new sales opportunities. We are not looking for just anyone to fill this position, we are looking for someone who believes they are the best! We don't consider this position as entry-level: we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? NO PHONE CALLS OR EMAILS PLEASE Compensation: $15.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Purpose of Role The Order Fulfilment Representative (OFR) manages the day to day relationship with the customer/dealer, responding to their inquiries and providing prompt and accurate information regarding Tait product and services as well as processing standard sales and service orders, returns, credits, demonstration equipment, and all related invoicing. The OFR will manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction includes planning, coordinating and monitoring logistics operations such as warehousing, inventory, transportation. This is a key role working closely with customers to build trusting relationships and provide a high standard of service while ensuring smooth operations aiming for maximum efficiency. Communication skills are a must along with efficient record-keeping abilities and a customer-oriented approach. Scope of the Role Check orders for configurations, pricing/discounts, Incoterms, T&Cs, and delivery requirements. Process all customer orders in a timely manner in the ERP system using the appropriate order type. Ensure contract review (where required) is complete and that commercial team approval is sent. Check availability of Tait product and third party supplier, raising purchase orders where appropriate. Plan and coordinate orders, to ensure orders deliverables are met. Communicate any production delays and revise dates to customers and management. Provide information to management and other interested parties on order history and current orders. Confirm orders and delivery dates back to the customers. Coordinate ERP corrections with product/pricing teams. Maintain and update filing system for both outstanding and shipped orders. Resolve any shipment discrepancies, damages, or errors during the course of a delivery. Invoice customers in ERP and send invoices to appropriate party and copy finance team. Process credit and material returns with proper approvals in a timely manner. Provide regular progress reporting to both the sales team and management on status of orders. Provide support, follow up and backup (where required) to the sales team. Provide backup (as required) for receipting repairs upon arrival for store. Validate repair induction requests and initiate documents/updates. Manage and tracks repairs (customer and internal) through the repair cycle. Provide updates to the master repair tracking list with current status and issues. Manage ERP system to extract customer delivery dates for warranty requirements. Apprise repair team of issues/special requirements status and warranty entitlements. Resolve information deficiencies and updates system with data as appropriate. Create accurate and complete ERP quotations for billable repairs when required. Validate work completion for repair orders before closure and invoicing. Rectify problems such as damages, shortages and non-conformance to specifications. Monitor repair cycle time to meet performance metrics. Generate reports from company system, review data, and assist with monthly reports. Compile and distribute weekly serial number report to primary customers and answer any questions. Compile and distribute weekly order tracking report to customers and answer any questions. Manage demo equipment to ensure that the correct product meets requirements of evaluation. Assist standardizing work processes within ERP for logistics. Prepare expenditure requests for Tait and third party to fulfill customer service orders. Provide purchase orders to vendors along with Tait T&Cs. Receipt in goods/services to allow payables to process payments. Dispatching and Export Documentation Prepare required export documentation in accordance with the sales order requirements. Liaise with Stores Controller to ensure customer sales and service orders are dispatched in time, accurately and any special instructions are actioned. Negotiating with manufacturing to expedite orders (when required) to meet customer's deadlines. Organise shipments (when required) by processing pickings lists and liaising with dispatch. Work with freight companies to expedite & track shipments and resolve issues. Upload tracking information and proof of delivery to customer's tracking site (if required) and ERP. Daily purchase components required for repair from TL or Third party companies. Daily purchase safety stock converted through ERP requisitions. Sales and Customer Support First point of contact for all customer inquiries product availability, pricing, delivery, and repairs. Maintain a day to day contact with all relevant people in the appropriate sales regions. Investigate and solve customer and supplier problems. Update and maintain the CRM (if applicable) in an accurate manner as directed by your manager Update and maintain the ERP in an accurate manner for the customer's orders. Preparation of quotations and coordination of tender documents to ensure deadlines are met. Follow up with customers for any outstanding repair quotations and advise repair team. Follow-up with customer's order quotations to secure orders or establish reason why lost. Regular calls with customers for support and to encourage new sales. Work with accounts team to monitor customer payments. Opening/maintaining/closing electronic job files and records. Take an active role in looking for improvement opportunities in procedures and customer service. Team Member Responsibilities In consultation with your Manager: Establish the most appropriate work and project related goals for you personally. Ensure that these goals can be directly related to the team plan and our own development needs. Break these goals down into specific, measurable and achievable objectives for yourself. Demonstrate habit of making plans, taking action and learning from those plans and actions. Work with your Manager to annually produce your Personal Development Plan and review regularly. Accomplish assigned duties in accordance with ISO processes. Raise tickets in quality tool capturing customer issues and assist with corrective action as required. Performance Measurements Acknowledge customer orders within two (2) hours. Process customer's standard sales orders on ERP within eight (8) business hours and provide order confirmation to customer with planned delivery dates within sixteen (16) business hours (non-standard products or new packages measured separately.) Process customer's repair and return orders within four (4) business hours. Process orders with 99% accuracy for pricing and product. Sales orders delivered in full and on time (IFOT) with 99% accuracy. Repair orders delivered in full and on time (IFOT) with 98% accuracy. Invoice customers within eight (8) hours of availability to process.

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Health insurance Opportunity for advancement Paid time off Training & development FASTSIGNS Downtown Baltimore / FASTSIGNS Columbia are among the TOP FASTSIGNS in sales in the United States! Winners of the CEO Circle for three consecutive years, our success is all about our people, people like YOU! People that CARE, and always strive for EXCELLENCE at whatever they do! An Inside Sales / Customer Service Representative for FASTSIGNS represents the FACE of the company! We do not take this lightly; your role is very important and it all starts with amazing attitude, energy and willingness to succeed. If you are a people person, are a good communicator, have an optimistic attitude, and want to join a WINNING TEAM, then this job is for you! Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Friendly, Upbeat, Sharp, Efficient, Sense of Urgency, and Willingness to Help Customers Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work We pay very competitively and the Company offers great benefits like salary-based pay, paid holidays, PTO; PLUS paid vacation, 50% individual health plan, and 401K retirement (with Company match), after one year of service. We are a Business to Business model, with a Mon-Fri workweek, (so no work on Saturdays, yay!) Our company motto is We Deliver a Top Quality Product in a Professional, Urgent and Friendly Manner. We abide by this simple service ethic and believe is all we need to succeed. Join Us!! Watch Our Company Video! To Apply, please send a line and résumé to ************************** Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $12.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays. Posting Location: 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607 @RWF22 Posting End Date: 22 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. The successful candidate will have to cold call businesses, create follow up schedules, create reports on word done, and create work plans sales and performance goals. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. You are compensated on your success, therefore, you will receive a base wage but there are no caps on how much you can earn. Commission's can run from 1.5% to 2% of total sales closed by the candidate along with bonuses for company wide performances. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Benefits include but not limited to:· PTO & paid vacation· Participation in Company Sponsored Retirement . Continual growth/learning opportunities· State of the art equipment to help you sell unique opportunities FASTSIGNS is more than fast, and more than signs. We're a visual ideas company. Our marketing-savvy consultants and leaders create solutions for a wide array of communications challenges. We look forward to meeting you. *We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis, race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. The successful candidate will have to cold call businesses, create follow up schedules, create reports on word done, and create work plans sales and performance goals. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. You are compensated on your success, therefore, you will receive a base wage but there are no caps on how much you can earn. Commission's can run from 1.5% to 2% of total sales closed by the candidate along with bonuses for company wide performances. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Benefits include but not limited to: * PTO & paid vacation * Participation in Company Sponsored Retirement . Continual growth/learning opportunities * State of the art equipment to help you sell unique opportunities FASTSIGNS is more than fast, and more than signs. We're a visual ideas company. Our marketing-savvy consultants and leaders create solutions for a wide array of communications challenges. We look forward to meeting you. * We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis, race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic. Compensation: $18.00 - $20.00 per hour

Job Description FACTORY UNLIKE ANY OTHER The American Leather factory is unique in the furniture industry. It allows us to create custom luxury furniture in Dallas, Texas, and deliver it to consumers' homes via our retail partners in about 30 days. Blending the best in technology, efficiency systems, and state-of-the-art craftsmanship allows us to offer the most beautiful styles, innovative mechanisms, and various custom options. Each valued operations team member is key to upholding American Leather's commitment to quality, workmanship, and service. We look forward to receiving your application to join our exceptional team. SUMMARY: Under the direction of the Customer Experience Supervisors, the Customer Experience Representative interfaces with American Leather's Brand Ambassadors, retailers, and designers to provide exceptional personalized service that aligns with our luxury brand and meets the expectations of our customers. The Customer Experience Representative plays a key role in developing and maintaining positive relationships with internal and external customers by providing effective support and service through both verbal and written communication, as well as an in-depth understanding of the company's products. The candidate should have a customer-centric approach to resolving issues and exceeding customer expectations. The Customer Experience Representative should be well-versed in problem-solving, time management, communication skills, and the use of multiple systems. PRIMARY RESPONSIBILITIES: Provides timely and accurate information to customers, Brand Ambassadors, and other interested parties on a variety of topics, including product features, product warranty, quality, order fulfillment, pricing, and credit. Processes customer orders/changes according to established department policies and procedures. Attention to detail: A meticulous approach to ensure accuracy in order processing, customer records, documentation, and product information. Processes customer returns according to established department policies and procedures. Works closely with the Credit Department to resolve disputed credit items. Provides timely feedback to management regarding service failures or customer concerns. Approves and processes service credits up to $250 without additional approval from the manager. Performs other related duties as assigned. Efficiently prioritize tasks and manage multiple responsibilities. Process orders, warranty, parts, and service requests Work closely with other departments to resolve issues and support growth. Provides feedback regarding customer concerns. The capacity to handle customer complaints, returns, and repairs professionally while finding effective solutions KNOWLEDGE SKILLS & ABILITIES: Ability to offer innovative solutions and personalized recommendations to meet unique customer requests. Skill in reading and responding to customers' emotions and preferences to provide a tailored experience Ability to manage high volume email with quick response to internal/external customers Working knowledge of Microsoft Office, including Word and Excel Experience in addressing and resolving customer issues with tact and diplomacy. Ability to communicate clearly with customers primarily via telephone using a strong command of the English language. Ability to work in a team environment. Ability to work with a database or an ERP system. MINIMUM REQUIREMENTS: High school diploma Some college preferred Minimum five years of customer service experience EFFORT Sits in a cubicle. Operates a computer and keyboard. Enters data into a computer. Communicates with customers via telephone, email, and in person. Some great perks and benefits you will receive: Competitive compensation and health insurance include medical, dental, vision, life, short/long-term disability, a flexible spending account, and a 401k plan. We also have an onsite wellness/fitness center that includes free personal training 2 times a week and yoga sessions once a week.

The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous demeanor. Duties & Responsibilities: Ensure that customers understand product information, and be able to provide additional information to customers as needed. Communicate effectively with individuals/teams in the department to ensure high quality and timely expedition of customer requests. Maintain call center database by entering information. Ensure all calls are answered in a timely manner. Track incoming/outgoing packages for customers. Resolve customer complaints, concerns and request. Follow up with customers to collect fees for tool replacement. Complete tasks in a timely manner by meeting or beating deadlines. Perform other duties as assigned. Education & Experience: High School Diploma or equivalent required. 2+ years of Call Center experience required. SAP experience is a plus. Sales experience is a plus. Bilingual (English/Spanish) is required. Skills & Abilities: Strong knowledge of Microsoft Office including Word, Excel, Outlook, etc. Ability to type 50 WPM. Effective listening skills. Ability to multi-task. Ability to handle escalated calls Excellent interpersonal, written, and oral communication skills.

FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Center performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. * Prospect for new business and network for sales opportunities * Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Training Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 2/23/26 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy. Posting Location: 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039 @RWF22 Posting End Date: 17 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Benefits: Bonus based on performance Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development Fastsigns Concord is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. FASTSIGNS values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing individual's unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personalities, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees' teams, and our stakeholders. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The Director of Customer Support and Field Services leads a national, multi-functional team responsible for delivering a world-class post-shipment experience to STULZ HVAC customers. This role oversees Field Service, Technical Support, Service Coordination, Parts, and Training-ensuring responsiveness, operational excellence, and customer satisfaction across North America. This strategic leadership position requires a seasoned service operations professional with experience managing technical teams in commercial or mission-critical environments such as data centers. While HVAC experience is preferred, candidates with a strong track record in field service, technical support, and customer operations in high-reliability industries will be considered. Essential Duties and Responsibilities: Support Strategy and Leadership Develop and execute a scalable national support strategy aligned with STULZ's growth, quality, and customer satisfaction objectives. Lead functional supervisors across Field Service, Technical Support, Service Coordination, Parts, and Aftermarket Training, ensuring consistency in process, policy, and performance. Evolve the organization from tactical-heavy execution to a functionally aligned structure optimized for responsiveness and scalability. Establish and manage performance analytics and KPIs to monitor service execution, identify improvement opportunities, and drive the growth of aftermarket service offerings including spare parts, retrofits, and remote support. Operational Excellence and Team Development Establish and maintain standardized processes, escalation protocols, and KPIs that drive first-time resolution, field technician efficiency, and customer satisfaction. Promote a safety-first, service-driven culture across all levels of the team. Build a leadership pipeline through coaching and development of supervisory staff, preparing the organization for future scale. Customer Experience and Field Enablement Act as a senior escalation point for key accounts and complex service situations. Develop service readiness strategies to support product launches and high-demand markets, particularly within mission-critical environments. Implement systems for feedback capture and service quality improvement. Performance Monitoring and Financial Oversight Track and report team performance across key metrics including response time, resolution rate, aftermarket revenue, and cost control. Lead service forecasting, staff planning, and operational budgeting. Drive service margin improvement through efficiency gains and expanded support offerings (e.g., parts programs, remote support, retrofit services). Cross-Functional Collaboration Partner with Engineering, Sales, and Manufacturing to resolve systemic issues, improve serviceability, and ensure post-sales alignment. Support Marketing and Sales with initiatives related to aftermarket programs and customer engagement. Qualifications: To succeed in this role, candidates must demonstrate the skills and experience necessary to perform the essential duties effectively. Reasonable accommodation will be made for individuals with disabilities. 10+ years of progressive leadership in commercial service operations, technical support, or field service-preferably in mission-critical industries such as data centers, electrical, or mechanical services. Demonstrated success leading multi-functional teams, improving operational workflows, and managing field-based service organizations. Strong understanding of service metrics, cost control, customer escalation handling, and continuous improvement practices. Excellent leadership, communication, and organizational skills. Experience with ERP/CRM systems and service tools; proficiency in Microsoft Office Suite. Preferred, but not required: Experience with commercial HVAC systems, data center operations, or mechanical infrastructure. Associate's degree or technical certification in a related field; Bachelor's degree preferred Salary Range: $145k - $175k

Benefits: 401(k) Company parties Free food & snacks Paid time off Customer Service Representative / Inside Sales FASTSIGNS of High Point, NC has been serving the Triad area for over 25 years. Our mission is to provide each customer with the highest possible level of customer service while solving their visual communications challenges and developing new ideas using quality graphics. Do you have a visual communications challenge, but don't know where to start? FASTSIGNS of High Point, NC is more than ready to help. Our strategists, graphics experts and problem solvers will work with you to find the right mix of visual solutions so you can tell your story the way you want it to be told. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and sometimes at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Here's a quick video to see what an Inside Sales Representative with FASTSIGNS is all about! ************************************************ Responsibilities Work with current and prospective customers, and be the first point of contact for walk-in, e-mail and telephone customers Provide exemplary customer service and build long-lasting relationships by embracing our core principles of being Quick, Clear, and Kind. Responding promptly to customer inquiries, communicating clearly to ensure understanding, and treating every interaction with kindness to create a positive customer experience. Give signage and design recommendations, prepare estimates, communicate with customers on order status and project completion Execute a variety of marketing functions, and maintain an attractive retail environment Help as needed with reports, required paperwork, and shipping Enjoy being involved in daily team meetings, and be intimately involved in the success of the FASTSIGNS Center Typical Physical Demands Ability to work under pressure and tight deadlines Ability to stand for long periods of time. Ability to lift 25 or more pounds. Present and maintain a good driving record. Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate when needed. Qualifications Outgoing, responsive, eager to learn and with a desire to succeed Great verbal and written communication skills Strong organizational and time management skills Experience in resolving customer satisfaction issues Proficient with computer and internet skills, including Microsoft Office Basic Math Skills 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Benefits Competitive Base Salary + Commissions + Bonuses Paid Vacation and Holidays Formal Ongoing Training Outside Sales Certification Program Dental and Vision Program available 401K benefits Creative work environment Team Culture Monday-Friday 8AM-5PM Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Discover your next career! Make Your Statement with us! Apply today! Get inspired by this video ************************************************ FASTSIGNS of High Point is an Equal Opportunity Employer. Compensation: $19.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionDescription:AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals. We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply! The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services. · Follows NIH and Team AFCO-cFocus policies and procedures · Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk · Serves customers by taking telephone, fax, and email; and providing information · Ensures the appropriate level of customer service is delivered · Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing · Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information · Support Signal Paging · Support Emergency Paging · Support NIH General Information Inquiry Calls · Support Overhead Paging · Support Language Interpreter Services (CYRACOM) · Support On-Call Schedule Management · Provide Daily Status reports Requirements: EDUCATION High School diploma EXPERIENCE Six months experience in and office setting SKILLS · Well suited candidates will possess the following skills: · Clear and concise communication. · Active listening. · Ability to problem solve · Ability to analyze customer issues, identify the root cause, and find effective solutions. · Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts. · Technical Proficiency using computers, CRM software, and other call center-specific technologies. · Ability to adjust to different situations, customer needs, and call center procedures is essential. · Strong organization skills to manage their time, prioritize tasks, and keep track of customer information. · Patience when dealing with difficult or demanding customers. · Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems. · A positive and professional attitude to provide excellent customer service. · Quick and active learner and retain important information to ensure the proper information is conveyed to the client. · Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency. SHIFTS MON - FRI Shift 1 7am-3pm Shift 2 7am-1pm Shift 3 7am-3:45pm Shift 4 8am-4:45pm Shift 5 9am-5:45pm Shift 6 3pm-11pm (midday) Shift 7 11pm-7am (night) SAT Shift 1 7am-3:45pm Shift 2 3pm - 11pm (midday) Shift 3 11pm-7a (night) SUN Shift 1 7am-3pm Shift 2 3pm-11pm (midday) Shift 3 11pm-7am (night)